2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints
3,738 reports, newest first.
Suspension, Service brakes, Hydraulic, Other or unspecified, Apr 8, 2002
WAS TRAVELING 50MPH HEARD A LOUD NOISE IN TRUNK OF VEHICLE. SOUNDED LIKE GRINDING NOISES. STOPPED VEHICLE AND SMELLED SMOKE. ENGINE CHECK AND ABS LIGHTS CAME ON . PARKED VEHICLE , THEN, HAD VEHICLE TOWED TO DEALERSHIP. WAS INFORMED WHEEL BEARINGS HAD BLOWN OUT. THIS CAUSED WHEELS TO GO BAD. *AK
Service brakes, Hydraulic, Apr 8, 2002
PREMATURE WEAR AND TEAR OF BRAKE ROTORS CAUSED BRAKES TO GRIND. HAD BRAKES/CALIPER, AND ROTORS REPLACED TWICE. PROBLEM STILL EXISTS. DEALER AND FORD MANUFACTURER CONTACTED.*AK
Electrical system, Apr 8, 2002
IGNITION KEY WOULD NOT TURN IGNITION. HAD TO CALL IN LOCKSMITH TO REPLACE. FORD DEALERSHIPS NOT HELPFUL. APPARENTLY THIS IS COMMON PROBLEM WITH FOCUS. LOCKSMITH SAID HE HAS WORKED ON 100'S OF FORD FOCUS WITH SAME PROBLEM. CAR RENTAL AGENCY SAID SAME THING ABOUT THEIR FORD FOCUS FLEET. IGNITION KEY EITHER LOCKS UP IN IGNITION OR FAILS TO TURN.*AK
Air bags, Apr 7, 2002, crash
CONSUMER WAS INVOLVED IN A MILD COLLSION, THE DRIVER AND PASSENGER AIR BAGS DEPLOYED CAUSING INJURY TO THE CONSUMER, CONSUMER STATED THE AIR BAGS SHOULD NOT HAVE DEPLOYED WITH SUCH LITTLE FORCE DURING ACCIDENT.*JB
Service brakes, Hydraulic, Visibility, Tires, Apr 6, 2002
THIS CAR HAS HAD SO MANY PROBLEMS IT MAKES ME SICK. A QUICK LIST: AIR CONDITIONING LEAKED ALL OVER MY INTERIOR, ONE TIRE REPLACED, ONE WINDSHIELD REPLACED, NOW NEED NEW BRAKES, HAD TRANSMISSION REPLACED ON FRIDAY, IS ALWAYS HAVING STRANGE LITTLE PROBLEMS, CD PLAYER SKIPS AFTER 45 MINUTES OF USE, BRAKES HAVE ALWAYS SQUEAKED UNBELIEVABLY LOUD. I WANT TO GET RID OF THIS CAR BUT I CAN'T AFFORD IT BECAUSE I OWE MORE THAN IT IS WORTH. (TIRESIZE: 15)
Service brakes, Hydraulic, Apr 6, 2002
BRAKE PADS AND ROTORS HAVE WORN OUT PREMATURELY. ROTORS HAD TO BE REPLACE AT 27000 MILES.*AK
Service brakes, Hydraulic, Apr 5, 2002
FRONT ROTORS WERE REPLACED DUE TO VIBRATION AND SQUEALING WHEN APPLYING BRAKE. REPLACED A SECOND TIME IN FEBRUARY 2002 FOR THE SAME PROBLEM.*AK
Seats, Apr 5, 2002
DRIVER'S SEATBACK HANDLE BROKE, UNABLE TO ADJUST THE SEAT. *AK
Electrical system, Apr 5, 2002
WHEN I TRIED TO INSERT MY KEY INTO THE IGNITION, IT REFUSED TO GO IN, ALMOST LIKE IT WAS THE WRONG KEY. I CALLED THE FORD DEALERSHIP AND THEY ADVISED ME TO CALL FORD ROADSIDE ASSISTANCE FOR A TOW TO THEIR DEALERSHIP. THE TOW TRUCK DRIVER TOLD ME SHE HAD TOWED SERVERAL FOCUS' IN THE LAST MONTH WITH THE SAME PROBLEM. BOB TURNER FORD KEPT MY CAR FROM FRIDAY TO MONDAY SAYING THEY HAD TO PUT IN A NEW IGNITION SYSTEM. I WASN'T CHARGED BECAUSE MY FOCUS IS STILL UNDER WARRANTY.*AK
Power train, Apr 4, 2002
WHILE DRIVING 20 MPH CONSUMER APPLIED CLUTCH PEDAL, IT WENT TO THE FLOOR. DEALER REPLACED A BROKEN SPRING ON CLUTCH ASSEMBLY. *AK
Seat belts, Apr 4, 2002
MIDDLE SEATBELT IN REAR DIDN'T BUCKLE UP.*AK
Suspension, Apr 4, 2002
CONSUMER HEARD A GRINDING NOISE FROM REAR OF VEHICLE. DEALER REPLACED REAR WHEEL BEARINGS. *TS
Visibility, Apr 4, 2002
WINDSHIELD WIPERS WORK ONLY INTERMITTENTLY. DEALER CANNOT DUPLICATE THE PROBLEM.*AK
Fuel system, Gasoline, Apr 4, 2002
STILL IN MANUFACTURER'S WARRANTY, BUT CONTINUES TO LEAK, NO FIX FOR IT. *AK
Other or unspecified, Apr 4, 2002, crash
I DON'T KNOW WHAT CAUSED MY CAR TO CRASH, BUT I KNOW IT WAS NOT ME. NO SAFETY DEFECT LISTED. *AK
Electrical system, Vehicle speed control, Other or unspecified, Apr 4, 2002
CAR STALLS OR SURGES WHEN GOING 50+ MILES PER HOUR/HEADLIGHTS FLASH ON/OFF AND OTHER ELECTRICAL COMPONENTS FAIL/ENGINE LIGHT ILLUMINATES
Electrical system, Apr 4, 2002, fire
DEALERSHIP TREATED US LIKE CRIMINALS(MY WIFE AND I) THEY GAVE US A RENTAL, AND HARASSED US ABOUT THE RENTAL EVEN THOUGH BY MAINE LEMON LAWS, THEY ARE SUPPOSED TO PROVIDE US WITH ONE. THEY THREATENED THE POLICE WITH US FOR THEFT OF THE RENTAL. I NOTICED ON YOUR WEB-SITE YESTERDAY THAT ONE DAY PRIOR TO OUR FIRE NHTSA STARTED AN INVESTIGATION PERTAINING TO VEHICLE FIRES ON 2000 FOCUS. WE HAVE ATTAINED THE SERVICES OF AN ATTORNEY IN THIS MATTER. THANK YOU FOR ALL YOUR HELP.*AK
Suspension, Apr 3, 2002
I COMPLAINED TO THE DEALER ABOUT THE BRAKES SQUEAKING A WEEK AFTER I BOUGHT THE CAR IN OCT. OF 2000. IT HAS BEEN AN ONGOING PROBLME . MY CAR HAS BEEN IN THE SERVICE CENTER A NUMBER OF TIMES IN THE LAST YEAR AND A HALF SINCE I BOUGHT THE CAR. I ALSO MENTIONED THAT THERE A ROARING NOISE COMING FROM SOMEWHERE. THIS PROBLEM WAS NEVER ADDRESSED. THE NOISE HAD RECENTLY GOTTEN UNBEARBABLE. SO I TOOK THE CAR TO TWO INDEPENDENT CAR SHOPS AND THEY BOTH AGRRED THAT BEARINGS ARE GONE AND THAT THIS CAR SHOULD NOT BE HAVING THIS PROBLEM THIS SOON. ONE OF THE CAR SHOPS EVEN CONTACTED A FORD DEALER TO FIND OUT HOW MUCH TIME IT WILL TAKE ACCORDING TO THEIR BOOK TO FIX THIS PROBLEM AND WAS INFORMED THAT THEY DID KNOW BECAUSE THEY HAVE NEVER REPLACED ANY BEARINGS ON THESE CARS BEFORE. I AM VEYR DISAPPOINTED THAT I HAVE HAD TO GO TO GREAT LENGHTS TO HAVE THIS PROBLEM FIXED AND IT STILL HAVE NOT BEEN RESOLVED. *AK
Power train, Apr 3, 2002, crash
I WAS DRIVING DOWN A 35 MPH ROAD. WHEN I STEPPED ON THE BRAKE TO STOP FRONT PASSENGER SIDE WHEEL COMPLETELY BUCKLED UNDER THE CAR. I SKIDDED APPROXIMATELY 40 FEET INTO A PARKED CAR. UPON FURTHER INSPECTION THE AXILE WAS BROKEN IN HALF WHICH HAPPENED BEFORE IT HIT THE PARKED CAR. THE COMPLETE WHEEL ASSEMBLY IS NOW SITTING IN NEXT TO THE CAR IN THE AUTO BODY SHOP. AT THE PRESENT TIME, FORD MOTOR CO. DOES NOT WANT TO ACKNOWLEDGE ANY RESPONSIBILITY FOR WHAT HAPPENED TO THE CAR. *AK
Engine and engine cooling, Apr 3, 2002
THIS IS THE SECOND FAILURE, OF THE SAME PARTS. THESE STUDS FAILED IN FEBRUARY OF 2001. THIS IS NOT EXACTLY 12/12,000 FOR THE WARRANTY TO COVER THE REPAIR, BUT IT IS PRETTY DARN CLOSE. I PURCHASED AN EXTENDED WARRANTY THROUGH MY CREDIT UNION, THEY SAID THEY WILL NOT COVER THE REPAIR BECAUSE I ADDED TWO AFTERMARKET MODIFICATIONS TO THE ENGINE. FORD SAID THEY WILL NOT COVER THE REPAIR, BECAUSE THE EXTENDED WARRANTY COVERAGE REFUSED TO FIX THE PROBLEM. WHAT THEY KEEP STEPPING AROUND IS THE FACT THAT THIS SAME FAILURE HAPPENED A YEAR AGO, BEFORE I MADE ANY MODIFICATIONS. THE ENGINE WAS STILL STOCK.*AK
Suspension, Apr 3, 2002
THE MAIN FOCUS OF THIS COMPLAINT IS THE FACT THAT THE REAR WHEEL BEARINGS ON THIS VEHICLE HAVE FAILED THREE TIMES IN THE APPROXIMATELY TWO YEARS I HAVE OWNED THIS CAR. THE FIRST TIME, THE VEHICLE WAS APPROXIMATELY 6 MONTHS OLD. THE SECOND TIME CAME WITHOUT WARNING WHILE VACATIONING IN VERMONT WITH YOUNG CHILDREN IN THE CAR, THE LEFT REAR WHEEL WAS NEAR FALLING OFF. THE FINAL TIME THE REAR BEARINGS FAILED, THEY WERE REPLACED BY THE DEALERSHIP DUE TO A SECOND RECALL ON THE REAR BEARINGS. IN ADDITION, MY FORD FOCUS HAS BEEN RECALLED FOR A-PILLAR TRIM PANELS REPLACEMENT , AND DECKLID WIRE HARNESS RREPLACEMENT. NEEDLESS TO SAY, I HAVE SPENT MORE TIME AT THE DEALERSHIP GETTING REPAIRS ON THIS CAR, THAN I HAVE SPENT COLLECTIVELY ON ALL OTHER VEHICLES I HAVE OWNED.*AK
Electrical system, Structure, Vehicle speed control, Apr 3, 2002
IGNITION CYLINDER FAILED AND HAD TO BE REPLACED, THE DEALERSHIP HAD 4 OTHER FOCUS' WITH THE SAME PROBLEM, MY NORMAL MECHANIC HAD ALSO SEEN 4 OTHER FOCUS' WITH THIS PROBLEM, I REPORTED IT TO FORD COMPANY'S CUSTOMER SERVICE CENTER BUT THEY JUST SAID THEY'D LOOK INTO IT. ALSO, MY CRUISE CONTROL DOES NOT WORK, NOR DO THE ELECTRICAL LOCKS. I DON'T KNOW IF THE IGNITION CYLINDER COULD HAVE WENT OUT DURING OPERATION, LUCKILY IT DIDN'T FOR ME. MY CRUISE CONTROL STOPPED WORKING AFTER I RECEIVED A RECALL NOTICE ON THE CRUISE CONTROL AND TOOK IT IN FOR THE NECESSARY REPAIRS.
Power train, Apr 2, 2002
HAD TAKEN VEHICLE TO DEALER DUE TO A TRANSMISSION LEAKAGE, DEALER HAD TO REPLACE THE TRANSMISSION. *AK FORD BOUGHT THIS VEHICLE AND REPLACED IT WITH ANOTHER ONE WHICH HAD A SEAL THAT NEEDED REPLACED WITHIN THE TRANSMISSION. *YD
Service brakes, Hydraulic, Apr 2, 2002
WHILE DRIVING WOULD STEP ON BRAKE PEDAL AND BRAKES WOULD MALFUNCTION AT TIME OF OPERATION, HAD TAKEN VEHICLE TO DEALER AND THEY REPLACED ROTORS FIVE TIMES *AK THE BRAKES SQUEAK OFTEN, BOTH THE ROTORS AND BRAKE PADS HAD TO BE REPLACED DUE TO WARPING, THE VEHICLE HAS 31,800 MILES. *YD
Suspension, Apr 2, 2002
WHILE DRIVING 70MPH VEHICLE STARTS TO VIBRATE. ADMISSION LIGHT COMES ON. DEALER CONTACTED. *AK