2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints
3,738 reports, newest first.
Engine and engine cooling, Aug 30, 2000
THIS ENGINE PROBLEM IS CONSTANT SINCE THE TIME I BOUGHT IT. ENGINE VIBRATES FROM SLIGHT TO SEVERE WHEN AT AN IDLE. SOMETIMES WHEN COMING TO A STOP IT THREATENS TO STALL, BUT DOES NOT, BUT VIBRATES AND SHUDDERS CONSTANTLY. I'VE TAKEN IT SEVERAL TIMES TO THE DEALER AND NO HELP OR SOLUTIONS HAVE BEEN MADE. I'M AFRAID THAT THIS WILL TURN INTO A SAFETY HAZARD FOR ME AND OTHER DRIVERS, BECAUSE IT IS GETTING WORSE AND COULD END UP STALLING.
Other or unspecified, Aug 30, 2000
I HAVE BROUGHT THIS VEHICLE IN FOR REPAIR 5/6 TIMES, AND IT STILL ISN'T RIGHT!
Vehicle speed control, Aug 28, 2000
VEHICLE HESITATES ON A HILL DURING ACCELERATION AND THE MILEAGE PER GALLON OF GASOLINE IS VERY POOR. *MJS
Engine and engine cooling, Aug 25, 2000
CAR WAS TAKEN TO DELAERSHIP IN APRIL REGARDING NOISE COMING FROM THE REAR OF THE CAR. THEY STATED THEY COULD NOT FIND ANY PROBLEMS. I CANNOT TELL IF THE NOISE IS COMING FROM ONE OF THE REAR WHEELS
Engine and engine cooling, Structure, Vehicle speed control, Aug 24, 2000
REPEATED ATTEMPTS IN DEALING WITH FORD SERVICE, CUSTOMER SERVICE AND MANAGEMENT (REGIONAL AND CENTRAL OFFICES) HAVE FAILED TO CORRECT THESE PROBLEMS. DISCREPANCY IN DOCUMENTATION BY THOMASON DAMEROW FORD SERVICE DEPARTMENT IN WHAT I WAS TOLD WAS DONE TO THE CAR VERSUS WHAT WAS DOCUMENTED. I WAS TOLD VERBALLY THAT CERTAIN CORRECTIONS WERE MADE TO THE CAR BUT THESE WERE NOT DOCUMENTED. FOR EXAMPLE, I WAS TOLD BY CHAD THE EVENING SERVICE MANAGER THAT THERE WAS SOMETHING WRONG WITH THE CRANK SHAFT DAMPENER YET THIS WAS NOT DOCUMENTED WHEN I PICKED UP THE CAR AND INFORMED DEALER I WOULD PURSUE LEMON LAW. DEALER HAD CAR FOR 30 DAYS IN APRIL AND I WAS TOLD PARTS WERE ON BACK ORDER. REGIONAL MANAGER WAS TO HAVE CALLED ME BACK BUT DID NOT. SERVICE MANAGER CONTACTED ON 08/22/2000 AND 08/23/2000 REGARDING REPEATED PROBLEMS BUT HE ONLY SEEMED TO BE CONCERNED WITH DOCUMENTATING OUR TELEPHONE CONVERSATION. SERVICE MANAGER STATED HE DID NOT KNOW THE STATUS ON THE BACK ORDERED PARTS BUT THAT HE WOULD CALL ME BACK BUT HE HAS NOT. I INFORMED HIM THAT CAR CONTINUES TO STALL WHILE DRIVING. DEALER PROVIDED WITH NEW PHONE AND ADDRESS ALTHOUGH THEY WERE TO HAVE CONTACTED ME A FEW MONTHS AGO BEFORE I MOVED YET FAILED TO DO SO SINCE APRIL 30,2000. CAR HAS SINCE STALLED, I AM VERY AFRAID TO DRIVE THE CAR ON THE HIGHWAY AS THE CAR WILL NOT EVEN REACH ACCEPTABLE AND A SAFE SPEED TO MERGE WITH HIGHWAY TRAFFIC. I WILL NOT USE THE CRUISE CONTROL AS IT SEEMS TO ACCELERATE ON ITS OWN EVEN AFTER THE CRUISE CONTROL IS NOT IN USE AND IT IS TURNED OFF. THERE ARE NUMEROUS OTHER PROBLEMS WITH THIS CAR BUT THE ONE I AM MOST CONCERNED ABOUT IS THE SAFETY OF THIS VEHICLE.....STALLLING, ENGINE SHUT DOWN WHILE DRIVING ON HIGHWAY, INADEQUATE SPEEDS TO MERGE WITH TRAFFIC, INADEQUATE SPEEDS ON SLIGHT INCLINE, UNABLE TO USE CAR TO TRAVEL UP THE MOUNTAINS WHICH ARE PLENTIFUL IN THE AREA WHERE I LIVE. PLEASE INVESTIGATE THIS PROBLEM TO PROTECT THE PUBLIC'S SAFETY , BOTH THE FORD DRIVERS AND OTHERS ON THE ROAD
Air bags, Aug 23, 2000, crash
FRONT DRIVER'S SIDE AIR BAG DEPLOYED, CAUSING SECOND DEGREE BURNS TO PASSENGER'S LOWER ARMS AND WRIST.*AK
Air bags, Aug 21, 2000, crash
WHILE DRIVING AT ABOUT 20 MPH CONSUMER REAR ENDED ANOTHER VEHICLE, AND BOTH AIRBAGS DEPLOYED. HOWEVER, CONSUMER FELT LIKE AIRBAGS WENT OFF AT A VERY LOW SPEED. PASSENGER'S SIDE AIRBAG SHATTERED FRONT WINDSHIELD, AND THERE WAS GLASS EVERYWHERE. CONSUMER FELT THAT IF ON HIGHWAY AND WINDOW BUSTED, GLASS COULD EASILY GET INTO CONSUMER'S EYE. *AK
Air bags, Aug 21, 2000, crash
WHILE TURNING AT A CORNER ABOUT 15 MPH ANOTHER VEHICLE CAME OUT OF A LOT, STRICKING CONSUMER'S VEHICLE ON THE RIGHT FRONT. UPON IMPACT, BOTH AIR BAGS DEPLOYED VIOLENTLY AND BURNED CONSUMER HAND. CONSUMER WAS TAKING TO HOSPITAL. *AK
Vehicle speed control, Aug 17, 2000
VEHICLE ACCELERATES WHEN APPLYING SPEED PEDAL. IF HE DOESN'T APPLY BRAKES TO SLOW DOWN, VEHICLE WILL CONTINUOUSLY SPEED UP FASTER. HE HAS TO PUT VEHICLE IN NEUTRAL, AND TURN THE VEHICLE OFF. SOMETIME IT WORKS AND SOMETIMES IT DOESN'T WORK. *AK
Suspension, Service brakes, Hydraulic, Seat belts, Aug 17, 2000
SUSPENSION IS HARD WHEN DRIVING , VEHICLE SWINGS FROM LEFT TO RIGHT, AND THERE IS A RATTLING NOISE. ALSO, SEATBELT ON PASSENGER'S SIDE BROKE, AND WHEN APPLYING BRAKES, VEHICLE WANDERS TO THE LEFT AND RIGHT. *AK
Power train, Aug 17, 2000, crash
CONSUMER OWNED VEHICLE FOR ONLY 6 DAYS. WAS DRIVING AT APPROXIMATELY 50 MPH WHEN AXLE BROKE, CAUSING LEFT FRONT TIRE TO FALL DOWN, RESULTING IN LOSS OF CONTROL AND AN ACCIDENT. VEHICLE WAS A TOTAL LOSS. PLEASE PROVIDE FURTHER INFORMATION. *AK
Structure, Aug 17, 2000, fire
WHILE VEHICLE WAS PARKED IN THE DRIVEWAY THERE WAS A FIRE IN THE DOOR ON THE PASSENGER'S SIDE. OWNER WAS ABLE TO PUT OUT THE FIRE. THERE WAS A 95% CHANCE THAT VEHICLE WOULD BE TOTALLED. *AK
Vehicle speed control, Aug 14, 2000
INTERMITTENTLY ENGINE REVVS UP TO 700 RPM WHEN COMING TO A STOP. THIS COULD CAUSE A CRASH. PROBLEM WAS REPORTED TO DEALERSHIP. AN ADJUSTMENT WAS MADE ON THE IDLE. HOWEVER, CONSUMER WAS STILL EXPERIENCING A PROBLEM WITH VEHICLE.*AK
Vehicle speed control, Aug 14, 2000
WHEN THE DRIVER BRAKES THE CAR WHILE IN CRUISE CONTROL IT DISENGAGES, BUT WHEN THE RESUME BUTTON IS PRESSED THE CAR HESITATES A FRACTION OF A SECOND AND THEN SURGES FORWARD DANGEROUSLY AS THE CRUISE CONTROL YANKS THE CAR TOWARD THE SET SPEED WITHOUT GRADUAL ACCELERATION. CONSUMER DROVE FORD FOCUS TO TEST THE CRUISE CONTROL AND FOUND THAT IT PERFORMED THE SAME. NLM
Power train, Aug 11, 2000
THE CLUTCH MASTER CYLINDER FAILED. *MJS
Equipment, Aug 11, 2000
THE AIR CONDITIONER VALVE FAILED CAUSING CONDENSATION TO LEAK UNDERNEATH THE FLOOR MAT OF THE DRIVERS SIDE THUS RESULTING IN MILDEW FORMATION AND DETERIORATION OF THE FLOORBOARD. NLM
Service brakes, Hydraulic, Aug 10, 2000
CONSUMER BOUGHT VEHICLE IN FEBRUARY AND AT 2700 MILES FRONT BRAKES MADE A SQUEAKING AMND GRINDING NOISE. SHE HAD TAKEN VEHICLE TO THE DEALERSHIP MORE THAN ONCE. SHE HAD A MECHANIC DRIVE VEHICLE, AND HE COULDN'T DUPLICATE THE PROBLEM. THEN, TOOK VEHICLE OUT AGAIN AND GRINDING WAS HEARD. MECHANIC TOLDCONSUMER THAT FRONT BRAKES PAD HAD WARPED, AND LEFT DRIVER'S SIDE FRONT ROTORS HAS TO BE REPLACED. VEHICLE IS AT THE DEALERSHIP. *AK
Power train, Aug 10, 2000
POPPED OUT OF GEAR AT HIGH SPEED, HAD TO HOLD THE SHIFTER TO KEEP IT IN GEAR AND AVOID ACCIDENT. AFTERWARD, IT WAS DIFFICULT TO GET THE SHIFTER TO GO INTO ANY GEAR WITHOUT GRINDING NOISE, NO REVERSE AT ALL. HAD TO BE TOWED TO DEALER. DEALER SAID THEY WOULD REPLACE THE WHOLE TRANSMISSION, THEN LATER THEY SAID FORD KNEW ABOUT THE PROBLEM AND RECOMMENDED AN ADJUSTMENT TO THE LINKAGE. *AK
Engine and engine cooling, Aug 7, 2000
VECHICLE WILL BEGIN STALLING AT ANY GIVEN TIME WITH NO PRIOR WARNING. VEHICLE WILL SHUTDOWN WITH ALL DASHBOARD LIGHTS COMING ON. VEHICLE HAS AUTOMATIC TRANSMISSION. IT HAS BEEN TAKEN TO DEALERSHIP ON SIX DIFFERENT OCCASIONS FOR SAME PROBLEM. *AK
Service brakes, Hydraulic, Aug 4, 2000
VEHICLE HAD INTERMITTENTLEY WHEN HE APPLIES HIS BRAKES THE PEDAL GOES ALL THE WAY TO THE FLOOR. AND SAID THAT HE HEAR A STREAKING NOISE.
Electrical system, Aug 1, 2000
IGNITION SWITCH, MADE OUT OF PLASTIC, BROKEN AND CONSUMER WAS UNABLE TO START VEHICLE. DEALER NOTIFED, AND REPAIRES WERE MADE AFTER WAITING 18 DAYS BEFORE PARTS WERE AVAILABLE. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Electrical system, Aug 1, 2000
KEY WAS USED FINE TO ENTER INTO THE VEHICLE. BUT, KEY WAS ENTERED INTO IGNITION TO START ENGINE, BUT IT WAS NOT ABLE TO GO ALL THE WAY THROUGH. SECURITY SYSTEM WORKED AGAINST ITS OWN ORIGINAL KEY,AND WILL NOT OPERATE ANYTHING IN VEHICLE. VEHICLE WAS TOWED TO THE DEALER, AND DEALER HAS NO REMEDY OF DEFECT. PER CONSUMER THERE ARE FEW OTHER VEHICLES AT DEALER AWAITING TO BE REPAIRED. VEHICLE IS INOPERATIVE WITHOUT REMEDY. THERE WERE NO PRIOR WARNINGS BEFORE THE VEHICLE STOPPED ACCEPTING THE ORIGINAL KEY. *AK
Engine and engine cooling, Jul 31, 2000, crash
CONSUMER WAS REAR ENDED, CAUSING A FRONTAL COLLISION IN WHICH ENGINE COMPLETELY FELL FROM VEHICLE ONTO THE PAVEMENT. *AK THE MECHANIC INDICTED THAT FALLING OF THE ENGINE WAS DUE TO ENGINE MOUNT FAILURE AND DEFECTIVE HARDWARE. *YH
Engine and engine cooling, Jul 31, 2000
ENGINE HAS SURGING/MISSING. FORD SAYS ITS A COMMAND MODULE CALIBRATION PROBLEM AND NOT SAFETY RELATED. CANT FIX PROBLEM. SAID FORD IS AWARE OF PROBLEM BUT CANT FIX IT YET. CONCERNED THIS IS A SAFETY PROBLEM. FORD DEALERSHIP WOULD NOT ACCEPT CAR FOR SERVICE FOR A THIRD ATTEMPT. TOLD TO DRIVE THE CAR UNTIL FORD ENGINEERS CAN FIND A FIX.
Service brakes, Hydraulic, Jul 29, 2000
BRAKES MAKE NOISE TOOK TO DEALER 6 TIMES THEN THEY SAID FORD TOLD THEM NOT TO DO ANYTHING. STILL UNFIXED. *AK