2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints
3,738 reports, newest first.
Structure, Nov 30, 2005
DT: CONTACT STATED THE PASSENGER'S SIDE DOOR WILL NOT UNLOCK .ALSO, THE BACK PASSENGER'S DOOR WILL NOT UNLOCK. VEHICLE WAS TAKEN TO THE DEALERSHIP TO BE CHECKED. SHE WAS TOLD THAT THE VEHICLE WILL NEED TO BE TAKEN TO A BODY SHOP TO FIX THE DOORS.*AK
Latches/locks/linkages, Nov 29, 2005
RECEIVED FORD RECALL # 05S27 EARLY IN 2005. CALLED LOCAL FORD DEALER TO SCHEDULE AN INSPECTION/REPAIR. PARTS WERE BACK-ORDERED ( STATED BY SERVICE WRITER). BEGAN EXPERIENCING DIFFICULTY WITH REAR DOORS LATCHING AND LOCKING DURING PERIOD OF WAITING FOR PARTS. IN LATE JULY, WHILE OPERATING POWER DOOR LOCKS, AN ELECTRICAL FUSE BLEW. IT WAS DETERMINED BY AN INDEPENDENT REPAIR PERSON THAT DUE TO EXCESSIVE CORROSION TO LATCH/LOCK MECHANISM (ALL ONE UNIT), THIS WAS CAUSING AN EXCESSIVE AMPERE DRAW, THUS CAUSING THE FUSE TO BLOW. AUG. 3, 2005 HAD VEHICLE SERVICED AT PRINCE FREDERICK FORD IN PRINCE FREDERICK, MD. CALLED APPROX. 2 HRS LATER TO STATE VEHICLE WAS COMPLETE AND THE DOOR LATCHES WERE FOUND TO PASS INSPECTION. WHEN VEHICLE WAS TAKEN TO SHOP, POWER DOOR LOCKS WORKED. WHEN RETURNED, THE FUSE WAS BLOWN. WHEN I INQUIRED ABOUT THE POWER DOOR LOCKS IN REGARDS TO THE EXCESSIVE CORROSION, THE SERVICE MANAGER TOLD ME THE TWO ITEMS WERE NOT RELATED. TWO SEPARATE UNITS ENTIRELY. THIS IS NOT CORRECT. THE DOOR LATCH AND LOCK IS THE SAME UNIT. I DID NOT FEEL AS IF THE RECALL WAS PERFORMED CORRECTLY AS THEY PROVIDED ME WITH INACCURATE INFORMATION AND WERE NOT WILLING TO INVESTIGATE FURTHER. I PHYSICALLY SHOWED THE SERVICE MANAGER MY CONCERNS ON THE CAR AND POINTED OUT THE EXCESSIVE AMOUNT OF CORROSION THE DOOR. HE STATED THERE WAS NOTHING MORE THE DEALER WAS WILLING TO DO. ON MONDAY 11/28/05, I FILED A COMPLAINT WITH FORD CUSTOMER CARE DEPT. THEY FILED THE COMPLAINT BUT WERE UNWILLING TO RE-EVALUATE MY VEHICLE FOR POSSIBLE ERRORS IN DIAGNOSIS OR PROVIDE A SECOND OPINION FROM A DIFFERENT FORD SERVICE CENTER. *JB
Seat belts, Nov 28, 2005
SEAT BELT DOES NOT STAY SNUG AROUND MY BODY WHILE BUCKLED, BECOMES LOOSE AND DOES NOT TAKE UP ANY OF THE SLACK. WHEN THE SEAT BELT IS UNBUCKLED IT DOES NOT RECOIL, JUST LAYS THERE LIKE A DEAD SNAKE. I HAVE TO FEED THE SEAT BELT BACK INTO THE SEAT BELT TIER TO AVOID SLAMMING THE DOOR ON THE SEAT BELT. THIS SEAT BELT MALFUNCTION OCCURRED ON THE DRIVERS SIDE FRONT SEAT. I HAD TO PAY $216 DOLLARS TO GET IT FIXED, THE DEALERSHIP WAS NOT WILLING TO COVER ITS SAFETY EQUIPMENT. *NM
Vehicle speed control, Nov 28, 2005
I WAS DRIVING ON A HIGHWAY AND TURNED ON CRUISE CONTROL GOING UP A HILL. WHEN THE CAR CLEARED THE HILL, IT CONTINUED TO ACCELERATE PAST THE SET POINT (PROBABLY 65 MPH). AT 70-75 MPH I BECAME ALARMED AND HIT THE OFF BUTTON TO DISENGAGE CRUISE CONTROL, BUT THE CAR CONTINUED TO ACCELERATE. I THEN HIT THE BRAKES LIGHTLY, THINKING THIS WOULD DISENGAGE CRUISE, BUT IT DID NOT AND THE CAR CONTINUED TO ACCELERATE TO ABOUT 80 - 85 MPH, AT WHICH POINT I TURNED OFF THE ENGINE AND COASTED TO A STOP ON THE SHOULDER. I THEN RE-STARTED THE CAR 2-3 TIMES, AND EACH TIME, THE ENGINE IMMEDIATELY WENT TO VERY HIGH RPM, SO I SHUT IT DOWN QUICKLY. I HAD THE CAR TOWED TO A DEALERSHIP WHERE I LIVE, AND THE NEXT DAY THE SERVICE MANAGER HAD THE SAME EXPERIENCE: CAR REVVED VERY HIGH AND HE SHUT IT DOWN QUICKLY. THE SECOND TIME HE TRIED IT, THE BATTERY WAS DEAD. WHEN I SPOKE TO THE SERVICE MANAGER THIS MORNING, HE TOLD ME THAT THE CRUISE CONTROL ACTUATOR HAD BECOME "TURNED AROUND" AND THAT THIS HAD KINKED THE CRUISE CONTROL CABLE, PREVENTING IT FROM RETURNING THROTTLE CONTROL TO THE GAS PEDAL. THERE HAVE BEEN TWO RECALLS ON 2000 FORD FOCUS VEHICLES RELATED TO THE CRUISE CONTROL SYSTEM (NHTSA CAMPAIGN ID NUMBERS 99V346000 AND 00V302000), BUT APPARENTLY NEITHER APPLIES TO MY PARTICULAR VIN, WHICH IS [XXX]. THIS OBVIOUSLY COULD HAVE TURNED OUT VERY DIFFERENTLY HAD I BEEN DRIVING IN HEAVY TRAFFIC OR HAD I NOT THOUGHT TO SIMPLY SHUT THE ENGINE OFF, AND I VIEW IT AS A VERY SIGNIFICANT SAFETY HAZARD FOR THIS VEHICLE. I HOPE THAT YOU WILL INITIATE AN INVESTIGATION, AS THIS FAILURE COULD EASILY HAVE FATAL CONSEQUENCES. *JB UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Nov 27, 2005
I HAVE A 2000 FORD FOCUS, AND WOULD LIKE TO MAKE A COMPLAINT ABOUT THE IGNITION SWITCH LOCKING UP AND PREVENTING THE CAR FROM TURNING ON. I RESEARCHED THIS, AND IT IS A COMMON PROBLEM AMONG FOCUS OWNERS. FORD MAY SAY THAT THIS IS NOT A SAFETY CONCERN, BUT BEING THE FATHER OF A 3 MONTH OLD BABY, I STRONGLY DISAGREE. LUCKILY, THE IGNITION LOCKED UP IN OUR DRIVEWAY. WHAT IF THIS WERE TO HAPPEN IN THE MIDDLE OF NOWHERE, DURING THE WINTER. NOW, THAT IS MY SAFETY CONCERN. *JB
Electrical system, Nov 27, 2005
KEY WOULD NOT TURN IN THE IGNITION SWITCH. DEALERSHIP STATED THAT THE IGNITION LOCK CYLINDER WAS BROKEN DUE TO WEAR AND TEAR AND COLD WEATHER. DEALERSHIP REMOVED BROKEN CYLINDER AND INSTALLED NEW IGNITION CYLINDER IN MARCH 2003. PROBLEM HAS RECURRED NOVEMBER 2005. *JB
Electrical system, Nov 25, 2005
MY 2000 FORD FOCUS IGNITION SWITCH HAS FAILED THE 2ND TIME IN A LITTLE OVER A YEAR. WHEN I INSERT THE KEY IN THE IGNITION IT WILL NOT TURN REGARDLESS OF WHAT I DO. WITH THE FIRST INCIDENT (10/15/2004) I HAD THE VEHICLE TOWED TO THE FORD DEALERSHIP AND ENDED UP PAYING $115.42 OUT OF POCKET--THE REMAINING $155.09 WAS COVERED UNDER THE EXTENDED WARRANTY. THE DEALERSHIP REPLACED THE LOCK CYLINDER. TODAY, 11/24/05, MY HUSBAND EXPERIENCED THE SAME PROBLEM. THIS TIME I AM GOING TO CALL A LOCKSMITH TO DO THE WORK -- APPARENTLY THIS IS A VERY COMMON PROBLEM IN THE FOCUS (MANY FELLOW FOCUS OWNERS ON A WEBSITE RECOMMENDED A LOCKSMITH OVER GOING TO A DEALERSHIP TO SAVE BOTH TIME AND MONEY). THIS PROBLEM HAS BEEN COSTLY, INCONVENIENT AND UNSAFE--AS WE HAVE BEEN LEFT STRANDED. PLEASE MAKE THIS A RECALL! *JB
Electrical system, Nov 24, 2005
ON OCCASION, IGNITION WILL NOT TURN. HAPPENS AT LEAST ONE TO TWO TIMES PER MONTH ON THE AVERAGE. IN AUGUST, COULD NOT START CAR FOR 4 DAYS. DEALER SAYS NEW IGNITION WILL COST AROUND $300. *JB
Electrical system, Nov 23, 2005
UPON TRYING TO START MY CAR, I FOUND THAT THE KEYS (BOTH OF THEM) WOULD NOT FIT INTO THE IGNITION, THUS PREVENTING ME FROM STARTING MY CAR. THIS HAPPENED FOR THE SECOND TIME (THE FIRST TIME--2 DAYS AGO--I GOT IT IN AFTER 3 OR 4 TRIES), AND NOW I CAN'T DRIVE MY CAR. I HAVE NOTICED THAT THIS IS A RECURRENT PROBLEM WITH FORD FOCUS VEHICLES, AND A RECALL NEEDS TO BE ISSUED. I WILL NOW HAVE TO TAKE IT TO THE SHOP TO GET THE IGNITION SWITCH FIXED. *JB
Service brakes, Hydraulic, Nov 22, 2005, crash
MY CAR WAS KEPT UP TO DATE ON MAINTENANCE AND RECALLS. APPROXIMATELY 2 DAYS BEFORE MY ACCIDENT, MY HUSBAND EXPERIENCED A SLIGHT DELAY IN BRAKE RESPONSE ON ONE OCCASION WHILE DRIVING. HE CHECKED ALL FLUIDS AND LOOKED FOR LEAKS. EVERYTHING SEEMED GOOD. NO INDICATOR LIGHTS OR WARNING LIGHTS INDICATED A PROBLEM. ON THE DAY OF MY ACCIDENT, I DROVE TO WORK AND MOST OF THE WAY HOME. I WAS LESS THAN A MILE FROM MY DESTINATION WHEN I APPLIED MY BRAKES TO MAKE A 90 DEGREE TURN. THIS IS THE FIRST AND ONLY TIME THAT I HAD KNOWLEDGE OF A TOTAL LOSS OF BRAKES, WITH NO INDICATOR OR WARNING LIGHTS BEING ACTIVATED TO ALERT ME OF A BRAKE PROBLEM. AS A RESULT, I CRASHED INTO A UTILITY POLE, INJURING MYSELF AND MY PASSENGER. MY 2000 FORD FOCUS SE IS TOTALED. *JB
Fuel system, Gasoline, Electrical system, Nov 21, 2005
DT: THE CONTACT STATED THERE WAS AN ELECTRICAL PROBLEM. THE DEALER SAID IT WAS A PROBLEM WITH THE SENSORS WITHIN THE FUEL PUMP. THE DEALER SAID THEY WOULD NEED TO REPLACE THE SENSORS TO REMEDY THE PROBLEM. DUE TO THE NUMEROUS ATTEMPTED REPAIRS THAT HAVE NOT CORRECTED THE PROBLEM HE WAS NOT GOING TO HAVE THE VEHICLE REPAIRED AT THIS TIME. THE CONTACT ALREADY SPENT ENOUGH MONEY HAVING THE VEHICLE REPAIRED, AND SHOULD NOT BE OUT ANY MORE MONEY FOR ATTEMPTS TO REPAIR THE VEHICLE. *AK
Electrical system, Nov 19, 2005
MY CAR RAN FINE UNTIL ONE MORNING (FIRST DAY OF COLLEGE, NO LESS!) THE KEY WOULD NOT INSERT INTO THE IGNITION. REPEATED ATTEMPTS WERE MADE TO INSERT IT--JIGGLING, CLEANING THE KEY, BLOWING OUT THE CYLINDER--WITH NO LUCK. CAR HAD TO BE TOWED TO THE DEALERSHIP WHERE THE IGNITION BARREL HAD TO BE REPLACED. I WAS JUST A HAIR OUT OF WARRANTY SO THE EXPENSE CAME OUT OF MY POCKET. THE TOW TRUCK DRIVER SAID THIS WAS A VERY COMMON PROBLEM WITH FOCUS'. WHAT A PAIN!*JB
Electrical system, Nov 18, 2005
1. WENT TO START CAR AND THE KEY WOULDN'T TURN 2. IGNITION CYLINDER WHICH I HAVE LEARNED IS A MAJOR PROBLEM WITH THIS CAR. LATE FOR WORK 3. $411.00 FOR LABOR TO DRILL OUT AND REPLACE AND TO PURCHASE A NEW SET OF KEYS. *JB
Electrical system, Nov 17, 2005
I PURCHASED A USED 2000 FORD FOCUS FROM A PRIVATE OWNER, 2 DAYS AGO I WAS ON MY WAY HOME AFTER WORK, I PUT THE KEY IN AND IT WOULD NOT TURN AND THE STEERING WHEEL IN COMPLETLY LOCKED UP. I LOOKED IT UP ON THE NET AND HAVE COME TO THE CONCLUSION THAT THIS HAPPENS REGULARLY. I CALLED THE DEALER AT FRIENDLY FORD TO ASK HIM WHAT WAS UP AND HE SAID I WAS ON MY OWN. THE COST IS $400.I CALLED THE FORD COMPANY TO FILE A COMPLAINT AND THEY ARE WELL AWARE OF THE SITUATION.WHY HAVE YOU NOT FILED A RECALL!!FORD TOLD ME THAT IT IS UP TO YOU TO GET THAT DONE. I THINK IT IS A SAFETY ISSUE IF YOU CANNOT TURN YOUR CAR ON AT 10 AT NIGHT, BY YOURSELF. IS ANYONE OUT THERE LISTENING TO THE THOUSANDS OF ANGRY FOCUS OWNERS??I HEARD THAT THE ISSUE IS NOW RESOLVED IN THE NEW FOCUS BUT WHAT DOES THAT DO FOR US???RECALL........RECALL...........RECALL!!!!!!!!!!!!!!!!!!!!!!!!1. *NM
Other or unspecified, Nov 17, 2005
2000 FORD CONTOUR SPORT SE. DASHBOARD HAS WARPED TO THE POINT WHERE IT IS INTERFERING WITH THE WINDSHIELD DEFROSTING PROCESS. THE WARPING CAUSES PART OF THE DASHBOARD TO PRESS UP AGAINST THE WINDSHIELD TRAPPING WARM AIR UNDERNEATH AND NOT ALLOWING WARM AIR TO REACH THE WINDSHIELD DRIVER VIEWING AREA. THIS IS A VERY DANGEROUS CONDITION. VEHICLE HAS APPROXIMATELY 76,000 MILES. PROBLEM BEGAN AT ABOUT 50,000 MILES. *JB
Steering, Nov 16, 2005
DT: THE CONTACT STATED WHEN TRYING TO START VEHICLE THE STEERING COLUMN LOCKED. SHE HAD THE VEHICLE TOWED TO A MECHANIC THE FIRST TIME THIS HAPPENED . CURRENTLY, THE VEHICLE EXPERIENCED THE SAME PROBLEM WHILE PARKED. THE REPAIRS WILL BE AT CONTACT'S EXPENSE.*AK
Structure, Nov 12, 2005
DURING A RAINY DAY I FOUND WATER LEAKING INTO MY EXPEDITION THROUGH THE SUNROOF AND THE TRIM AROUND THE WINDSHIELD. THE NEXT DAY THE CAR WOULD NOT START AS THE THEFT LIGHT WAS BLINKING. WHEN WE WOULD GET IT STARTED AND THEN ONCE IT WAS TURNED OFF, THE HEAT/AIR WOULD CONTINUE TO RUN. ALSO, THE ODOMETER NUMBERS WOULD BLINK. WE IMMEDIATELY TOOK TO THE DEALER AND WAS TOLD BOTH THE SUNROOF AND WINDSHIELD WERE LEAKING AND THE GEM MODULE AND FUSE BOX WERE DESTROYED. THE REPAIRS WERE MADE INCLUDING A NEW WINDSHIELD FOR A TOTAL OF APPROXIMATELY $1200. *JB
Electrical system, Nov 7, 2005
I OWN A 2000 FORD FOCUS LE WITH LESS THAN 23,000 MILES. I HAVE HAD TO HAVE THE IGNITION CYLINDER REPLACED TWICE, ONCE IN 2002 AND ONCE IN 2005. THIS WAS NOT A PROBLEM WITH THE KEY, BUT WITH THE CYLINDER ITSELF. BOTH TIMES, THE CYLINDER LOCKED UP AND THE KEY COULD NOT BE TURNED. *NM
Steering, Electrical system, Seat belts, Nov 7, 2005
IGNITION SWITCH WOULD "STICK", SINCE DAY OF PURCHASE...TWO MONTHS LATER, BROKEN!! ALL THE TUMBLER SPRINGS WENT OUT....$300!! TO FIX AND ONE HOUR LATE TO WORK. PASSENGER OUTER TIE ROD BOOT IS SHOT AND THE TIE ROD WILL NOT COME OFF!!! $45 TO REPLACE!!! SEAT BELT TENSIONER DOES NOT WORK PROPERLY AT ALL!!!! *NM
Electrical system, Nov 6, 2005
I OWN A 2000 FORD FOCUS ZX3. THE IGNITION KEEPS JAMMING AND HAS FINALLY COMPLETELY FAILED, LEAVING ME STRANDED MILES FROM HOME. I'VE SEARCHED THE INTERNET AND I'VE FOUND THAT THIS IS A KNOWN PROBLEM FOR THE FORD FOCUS. I AM THANKFUL THAT IT WAS ME THAT WAS STRANDED AND NOT MY WIFE WITH THE CHILDREN. THE IGNITION SWITCHES ARE DEFECTIVE. I WOULD LIKE TO ASK THAT A RECALL BE PUT ON THIS ISSUE. I NOW HAVE TO HAVE THE CAR TOWED TO THE REPAIR SHOP TO BE REPAIRED BECAUSE FORD USED A DEFECTIVE PART IN MANUFACTURING. THANK YOU, D. LISH. *NM
Engine and engine cooling, Nov 6, 2005
PURCHASED A 2000 FORD FOCUS ON07/23/2005, WITH OPTIONAL SERVICE CONTRACT AND ON 09/16/2002, HAD ENGINE PROBLEMS TOOK IT BACK TO DEALER, INSURANCE DOES NOT WANT TO COVER ALL REPAIRS I'M LIABLE FOR1,900 AND THEY WIL PAY THE REST WHICH THE VEHICLE NEEDS AN ENGINE OVERHAUL, BUT ITS STILL UNDER WARRANTY AND I'M LIABLE ONLY FOR MY DEDUCTIBLE OF 100.00 THROUGH SOME INVESTIGATING I'VE BEEN DOING THIS VEHICLE IS "LEMON LAW BUY BACK".ALSO A DEALER ROLL BACK VEHICLE, MY CONTRACT ALSO WAS TO COVER ALL RENTAL GOT ONE ON 09/16/05 RETURNED ON IT 10/3/05,STILL LEFT WITHOUT A VEHICLE,CURRENTLY STILL AT DEALER SERVICE CENTER. THE WORST CAR I HAD ONLY 2 MONTHS WITH IT, OBVIOUSLY THERE ARE MORE DEFECTS. WHAT KIND OF PRODUCTS IS FORD PUTTING OUT ON THE ROAD SO MANY COMPLAINTS I MEAN WE DO NOT HAVE ANY INFORMATION ON WHETHER REPURCHASED VEHICLES ENCOUNTER A FREQUENCY OF REPAIRS THAT IS GREATER THAN THE EQUAL VALUE ,SO FAR NOTHING HAS BEEN DONE I HAVE SUBMITTED A COMPLAINT LETTER TO THE FORD CORPORATION REQUESTING THAT THEY LOOK INTO THIS SITUATION ALSO MADE CLAIMS TO TH ,BBB,DEPT. OF MOTOR VEHICLES, CONSUMER AFFAIRS, DEPT. OF INS. HAVE NOT HEARD RESPONSE FROM FORD CORP. MOREOVER FORD HAS BEEN AWARE THAT THIS CLASS VEHICLE MADE INORDINATELY PROVE TO BE A FAILURE. WHAT ABOUT THAT EXTRA SERVICE CONTRACT? WHAT ABOUT THE COSTS INCURRED DURING THIS 50 DAY LENGTHY-REPAIRS? SINCE I HAVE HAD THIS VEHICLE WHICH WAS FOR 2MONTHS ONLY THIS IS THE FIST FAILURE AND THE LAST. *NM
Electrical system, Nov 5, 2005
I AM A KATRINA EVACUEE WORKING IN DALLAS AND I OWN A 2000 FORD FOCUS ZX3, AND THE NOTORIOUS FREEZING IGNITION CYLINDER FLAW (CANNOT TURN KEY AT ALL) LEFT ME STRANDED AT 5:00 PM IN FRONT OF AN ALBERTSON'S FOR 3 HOURS UNTIL A TOW TRUCK SENT BY GEICO CAME AND GOT THE CAR, BROUGHT IT TO THE CLOSEST FORD DEALER, AND BROUGHT ME HOME. AMIDST ALL OF THE DESTRUCTION I PERSONALLY AM DEALING WITH, THE LAST THING I NEED IS TO HAVE A WELL KNOWN DEFECT LEAVE ME STRANDED IN ANOTHER STATE...OH YEAH, I HAVE THE FLU TO BOOT, SO TO SAY THE LEAST, I'M KIND OF CRANKY. FORD NEED TO RECALL THIS PART. AS IF I DO NOT HAVE ENOUGH TO PAY FOR (MY HOUSE TOOK 11 FEET OF WATER IN NOLA), GIVEN THIS IS NOT AN OFFICIAL RECALL, THE REPAIR WILL COST ME AT LEAST $250 OUT OF POCKET. PLEASE INITIATE A RECALL. BORIS PALACIOS. *JB
Electrical system, Nov 2, 2005
I WENT TO A STORE AND TURNED MY CAR OFF, THE SAME WAY THAT I ALWAYS DO. ONCE RETURNING AND TRYING TO START THE CAR, THE IGNITION SWITCH WOULD NOT MOVE AT ALL. THE KEY WOULD GO IN ALL THE WAY, BUT IT WOULD NOT TURN. THIS HAS HAPPENED TO ME SEVERAL TIMES, BUT NORMALLY IT WILL START AFTER MESSING WITH IT FOR A FEW MINUTES. THIS TIME I SAT THERE FOR AN HOUR TRYING TO GET IT TO WORK, TO NO AVAIL. I CALLED MY ROADSIDE ASSISTANCE, AND HAD IT TOWED HOME. I WAS TOLD BOTH BY MY INSURANCE COMPANY, AND THE TOWING COMPANY, THAT IT IS A REPEATED ISSUE WITH THE FOCUS. THE TOWING COMPANY SAID THE ONLY TIME HE HAS HAD TO EVER TOW A FOCUS IS WHEN IT HAS BEEN IN AN ACCIDENT, OR IF THE KEY WILL NOT TURN. I HAVE NOTICED MANY OTHER COMPLAINTS ABOUT THIS SAME ISSUE THROUGH NHTSA, AND FEEL SOMETHING SHOULD BE DONE ABOUT IT. I HAVE CALLED SEVERAL MECHANICS AND LOCK SMITHS, AND I AM TOLD BY ALL THAT I HAVE TO TAKE IT TO THE DEALERSHIP TO HAVE IT FIXED. I HAVE NO CHOICE BUT TO PAY THE HIGH PRICE TO HAVE A DEALER FIX AN ISSUE THAT SHOULD HAVE BEEN FIXED A LONG TIME AGO ON ALL THE CAR'S MADE THAT YEAR. IT IS OBVIOUSLY A DEFECT IF SO MANY PEOPLE ARE HAVING THIS PROBLEM, AND NOT JUST ONCE BUT REPEATEDLY. *JB
Electrical system, Nov 2, 2005
MY DAUGHTER TOOK THE FORD FOCUS TO COLLEGE FOR A COUPLE OF WEEKS AND WAS NOT ABLE TO GET THE KEY IN THE IGNITION. AFTER SPEAKING WITH SEVERAL REPRESENTATIVES AT AAA (TRYING TO GET IT TOWED FROM A PARKING GARAGE), THEY ALL SAID THAT THIS IS A KNOWN PROBLEM WITH THE FORD FOCUS. THEY WERE SURE THAT THERE HAD TO BE A RECALL OR THAT FORD SHOULD PAY FOR THIS TO BE FIXED. I'VE CONTACTED FORD AND THIS WAS IN THEIR REPLY - 'FORD AND THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION (NHTSA) WORK TOGETHER TO PROACTIVELY IDENTIFY AREAS OF CONCERN THROUGH INVESTIGATION OF CONSUMER AND DEALER FEEDBACK.' THIS IS WHY I'M FILING A COMPLAINT WITH YOU. AS FOR A SAFETY ISSUE, MY DAUGHTER'S SAFETY IS MY MAIN CONCERN. LUCKILY THIS HAPPENED WHILE SHE WAS STILL PARKED IN THE GARAGE AT SCHOOL AND NOT IN A PARKING LOT AT A MALL OR A STORE. THE TUMBLERS COLLAPSED AND THE IGNITION SWITCH NEEDED REPLACED AND TWO NEW KEYS HAD TO BE MADE AND PROGRAMMED. (IF OEM IS ORIGINAL EQUIPMENT FROM MANUFACTURER, THEN IT IS YES.) *JB
Latches/locks/linkages, Nov 1, 2005
DT: THE CONTACT HAD A PROBLEM WITH THE REAR DOOR LATCH. SHE HAD IT REPAIRED AT HER OWN EXPENSE. SHE LATER RECEIVED A RECALL 05V030000. WHEN SHE CONTACTED FORD, THEY INFORMED HER THE RECALL WAS NOT FOR HER VEHICLE. SHE CALLED A SECOND TIME AND INFORMED THEM OF THE RECALL LETTER, AND THEY STATED THE PAPER WORK HAD TO BE IN BY APRIL 1, 2005. THE RECALL LETTER WAS POST MARKED MARCH 21, 2005 AND SAID NOTHING ABOUT A TIME FRAME. *AK