2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints
3,738 reports, newest first.
Electrical system, Jul 5, 2005
DT: 2000 FORD FOCUS LX, IGNITION FROZE. PROBLEM OCCURRED BEFORE. THIS WAS THE SECOND TIME THAT CONSUMER HAD THE IGNITION CYLINDER REPLACED. THE FIRST TIME WAS ON MAY 26, 2004. THIS PROBLEM GRADUALLY BECAME WORSE. AT FIRST THE IGNITION WAS A LITTLE HARD TO TURN. WITHIN A WEEK THE CONSUMER COULD NOT EVEN TURN THE KEY IN THE IGNITION. THE SECOND TIME THIS OCCURRED IT INCLUDED THE SAME CIRCUMSTANCES. THERE WERE NO KNOWN OTHER PROBLEMS WITH THIS VEHICLE. *AK
Vehicle speed control, Jul 5, 2005
DT: CONSUMER STATED THE CRUISE CONTROL WENT INTO FULL THROTTLE POSITION AND COULD NOT BE DEACTIVATED BY PRESSING THE BRAKE PEDAL. THE ONLY WAY TO SHUT IT OFF WAS TO TURN THE KEY OFF. THE CONSUMER HAD TO HAVE THE CRUISE CONTROL DISABLED. HE HAS NOT CONTACTED A SERVICE DEALER. *AK
Electrical system, Jul 5, 2005
DT: THIS MORNING WHEN LEAVING FOR WORK CONSUMER PUT KEY IN IGNITION AND IGNITION WOULD NOT TURNING OVER AND THE ENGINE WOULD NOT START. THE CONSUMER TRIED TO MOVE STEERING WHEEL BACK AND FORTH AS THIS HAS WORKED TWICE BEFORE WHEN THIS OCCURRED. HOWEVER, THE STEERING WHEEL LOCKED UP ALONG WITH THE IGNITION. CONSUMER HAD TO HAVE VEHICLE TOWED TO A LOCAL DEALERSHIP. THE DEALER INFORMED CONSUMER THAT THE ENTIRE IGNITION WOULD HAVE TO BE REPLACED, AND OFFERED NO EXPLANATION AS TO WHY THIS OCCURRED. VEHICLE IS CURRENTLY AT DEALERSHIP AWAITING REPAIRS. *AK
Electrical system, Other or unspecified, Jun 30, 2005
HI, ON SATURDAY EVENING (JUNE 18, 2005) I DROVE MY 2000 FORD FOCUS ZTS TO EDGERTON CONFORT INN IN WISCONSIN WITH MY WIFE AND 6 MONTHS OLD CHILD WITHOUT ANY PROBLEMS. ON FATHER'S DAY MORNING (JUNE 19, 2005) READY TO ENJOY BREAKFAST WITH FAMILY AND FRIENDS I WAS NOT ABLE TO TURN ON THE CAR. THE IGNITION KEY WOULD ONLY GO IN HALF-WAY AND WOULDN'T DO ANYTHING PLUS STEERING WHEEL WAS LOCKED AS WELL, EVENTHOUTH I DIDN'T LOCK IT THE NIGHT BEFORE. I SPENT ABOUT AN HOUR WITH FRIENDS TRYING DIFFERENT APPROACHES TO RELEASE THE STEERING WHEEL WITHOUT SUCCESS. THE CLOSEST TOWN I COULD FIND A FORD SERVICE CENTER WAS IN JANESVILLE, WI AND ON A SUNDAY (FATHER'S DAY) I COULDN'T RESOLVE MUCH. I HAD TO SPENT ANOTHER EXTRA NIGHT IN THE HOTEL TO BE ABLE TO RESOLVE THE NEXT DAY. NOT A FUN THING WHEN YOU HAVE A YOUNG CHILD WITH YOU AND NOT ABLE TO DO MUCH WITHOUT A CAR. ON MONDAY, JUNE 20, 2005, I GOT IN CONTACT WITH GORDIE BOUCHER FORD SERVICE CENTER TO ARRANGE TOWING SERVICE. THAT COST ME $73.50 TO GET MY CAR FROM THE HOTEL PARKING LOT TO THE SERVICE CENTER. AT THE SERVICE CENTER I WAS TOLD THAT MY PROBLEM WAS A KNOWN PROBLEM BY THEM, THAT IT WASN'T THE 1ST. TIME THEY SEE IT HAPPEND TO FOCUS CARS AND THAT WILL COST ME 3 HOURS OF LABOR + PART. (LABOR: 279.83; PART: 98.47 = $378.30+TAX) HOTEL/TOWING/FORD SERVICE TOTAL WAS CLOSE TO $500 THE DAMAGED PART WAS THE IGNITION TUMBLER WHICH THEY HAD TO DRILL OUT, REKEY THE NEW TUMBLER AND REPLACE IT. OLD PARTS STAYED AT SERVICE CENTER. THIS IS APPARENTLY A KNOWN PROBLEM AND I WOULD LIKE TO VOICE MY COMPLAINT WITH YOU BECAUSE THIS SHOULD BE TAKEN CARE BY A RECALL FROM FORD MOTOR COMPANY. ALSO, YOU CAN READ MORE ABOUT THIS FROM OTHER OWNERS ON EDMUND'S WEBSITE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX?14@781.0BPNDJTAY7N.0@.EEA50DC/0 PLEASE ADVICE AND THANK YOU FOR YOUR PROVING THIS VENUE TO US, CONSUMERS. FROM ILLINOIS, EDGARDO MUNOZ
Suspension, Jun 30, 2005
RIGHT FRONT COIL SPRING BROKE WITHOUT WARNING. BEARING ON THE UPPER TI ROD FROZE UP
Electrical system, Jun 29, 2005
THE IGNITION LOCK CYLINDER FAILED ON MY FORD FOCUS (2000 MODEL). THE STEERING WHEEL LOCKED UP AND I WAS UNABLE TO TURN THE KEY TO START THE CAR. I HAD TO HAVE THE CAR TOWED TO THE DEALER WHERE THEY REPLACED THE DEFECTIVE PART FOR AN "IMPROVED IGNITION LOCK CYLINDER KIT" FOR A COST OF $456. CLEARLY, THE ORIGINAL PART WAS DEFECTIVE. I READ DOZENS OF OTHER COMPLAINTS ABOUT THE SAME PROBLEM FOR OTHER FORD FOCUS DRIVERS. MANY HAD TO REPLACE THE IGNITION LOCK CYLINDER MULTIPLE TIMES. FORD SHOULD PAY FOR THESE REPAIRS.
Electrical system, Jun 29, 2005
I OWN A 2000 FORD FOCUS. MY IGNITION LOCKED. INITALLY, MY KEY WOULD ONLY GO IN HALF WAY, BUT WOULD NOT TURN. AFTER FINALLY GETTING MY KEY IN, IT STILL WOULD NOT TURN. I HAVE RESEARCHED THIS EXACT INDICENT, AND I HAVE FOUND THIS TO BE A COMMON FAIRLURE. THERE ARE OVER 150 POSTINGS ON AUTOMOTIVETALK.NET ALONE. I PAID $65 TO HAVE THE CAR TOWED AND $310 TO HAVE IT FIXED AT THE DEALER. CLEARLY, THIS IS A DEFECTIVE PART, BUT FORD HAS DONE NOTHING TO COMPENSATE THE OUT OF POCKET COSTS TO THE OWNERS.
Electrical system, Jun 28, 2005
DT: THE CONTACT OWNS A 2000 FORD FOCUS. THE PROBLEM WITH THE VEHICLE IS THAT ONCE CONSUMER STICKS THE KEY INTO THE IGNITION THE KEY WOULD GET STUCK AND WOULD NOT TURN. AFTER NUMEROUS ATTEMPTS IT WOULD EVENTUALLY START BEFORE, BUT NOW IT WILL NOT START AT ALL. *AK
Electrical system, Jun 27, 2005
THIS WILL BE THE SECOND TIME I'VE HAD TO REPLACE THE INGNITION SWITCH AFTER A FAILURE. IT LOCKS UP/BREAKS AND THE KEY WILL NOT TURN. THE REPAIR AGAIN IS COSTING ME $300 FOR SOMETHING I FEEL SHOULD BE RECALLED. IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY WHEN I WAS AT 40K MILES. I'M OUT OF WARRANTY NOW AT 60K MILES 2 YEARS LATER. I HAVE FOUND SO MANY OTHER COMPLAINTS ON THE INTERNET IN VARIOUS PLACES TO KNOW THIS PROBLEM IS WIDESPREAD. SEVERAL EMPLOYEES AT MY DEALERSHIP AND TOW TRUCK DRIVERS ARE EVEN AWARE OF IT AND ADMIT THAT IT'S A BIG PROBLEM. THIS TIME MY DEALERSHIP IS USING A DIFFERENT PART THAT *SHOULD* NOT HAVE THE SAME PROBLEM. I AM PATIENTLY WAITING FOR A RECALL TO HAPPEN AND TO BE REIMBURSED FOR THESE REPAIRS. IF IT'S A MATTER OF FORD NOT FEELING THAT IT IS A "SAFETY" ISSUE, I WOULD STRONGLY DISAGREE. I LIVE IN A DANGEROUS CITY WHERE I CAN BE STRANDED WITH THIS PROBLEM AT ANY GIVEN MOMENT. LUCKILY THIS TIME I WAS ONLY OUT SHOPPING LOCALLY DURING THE DAY. FORD HAS LOST ME AS A CUSTOMER UNLESS THEY CAN SHOW GOOD FAITH AND FIX THIS PROBLEM FOR EVERYONE.
Electrical system, Jun 27, 2005
DT: CONTACT STATES THE KEY WILL NOT TURN TO START THE IGNITION. VEHICLE HAD TO BE TOWED, AND THE SERVICE DEALER HAD TO DRILL THE IGNITION CYLINDER LOCK, INSTALL A NEW KEY CYLINDER, AND REMAKE KEYS TO FIT INTO THIS NEW KEY CYLINDER.*AK
Power train, Jun 27, 2005
1) AT HIGHWAY SPEED, ABRUPTLY SHIFTS INTO LOW GEAR AND DECCELERATES HARD. ODOMETER DISPLAYS "======", WINDSHIELD WIPERS TURN ON. 2) ENGINE ABRUPTLY STALLS, WITH IMMEDIATE LOSS OF POWER STEERING AND BRAKES. AGAIN ACCOMPANIED BY OTHER ODD EVENTS. 3) NO ACCIDENT YET, BUT DANGEROUS. 4) HAPPENS SPORADICALLY, GETTING MORE FREQUENT.
Electrical system, Jun 26, 2005
IGNITION LOCK UP NECESSITATING TOW AND COSTLY REPAIR.
Suspension, Jun 25, 2005
DURING A ROUTINE DRIVING, THE FRONT RIGHT SPRING OF MY 2000 FORD FOCUS, SIMPLY BROOK. AS A RESULT, THE FRONT SHOCK WAS TILTED TO THE RIGHT. I HAD TO REPLACE BOTH SPRINGS AND SHOCKS. I WAS VERY LUCKY IT OCCURED WHEN I WAS DRIVING IN THE CITY AT 25 MILES PER HOUR, OTHERWISE I COULD BE INVOLVED IN AN ACCIDENT. ON NOVEMBER 2004 FORD ISSUED AN EXTENDED WARRANTY FOR THESE FRONT SPRINGS SAYING THAT " PORTION OF THE FRONT COIL SPRINGS MAY NOT HAVE RECEIVED ADEQUATE CORROSION PROTECTION WHICH MAY EVENTUALLY LEAD TO A FRACTURE OF THE SPRING." I HAVE CALLED FORD DEALERSHIP TO FIX THE PROBLEM, BUT THEY WANTED ME TO PAY FOR THE EXPENSES, SAYING THAT IT IS NOT A RECALL. ANY REQUESTS FOR A REFUND WERE DENIDED. PLEASE, I NEED YOUR HELP. THANK YOU.
Electrical system, Jun 25, 2005
WE HAD OCCASIONAL DIFFICULTY INSERTING THE KEY INTO OUR 2000 FORD FOCUS, AND THEN ONE DAY WE WERE COMPLETELY UNABLE TO GET THE KEY IN. WE HAVE A KEY THAT IS RARELY USED AND THAT DOESN'T WORK EITHER. WE ARE STUCK AND WILL HAVE TO CALL A TOW TRUCK TO TAKE OUR CAR TO THE SHOP. MY HUSBAND MISSED A DAY OF WORK AND WE DON'T KNOW YET HOW MUCH THIS WHOLE THING WILL COST US. I WANT TO KNOW WHY THERE IS NOT A RECALL ON THIS SINCE IT IS OBVIOUSLY A PROBLEM FOR FORD FOCUS CARS.
Engine and engine cooling, Power train, Electrical system, Wheels, Jun 24, 2005
THE CONSUMER HAD NUMEROUS REPAIRS PERFORMED ON HER 2000 FORD FOCUS. *JB RECALL CAMPAIGN#02V288000 & 00V411000. REPAIRS THAT HAVE TAKEN PLACE WITHIN ONE YEAR: 14 NEW TIRES BECAUSE OF A PROBLEM WITH THE WHEELS, ENGINE, TRANSMISSION JERKING, RE-WIRED, BATTERY, OVERHEATING AND MUFFLER. *SC
Electrical system, Jun 24, 2005
DT:CONTACT STATES WHEN SHE PUTS THE KEY IN THE IGNITION IT WILL NOT MOVE.. SHE HAS REPORTED THE PROBLEM TO THE DEALERSHIP. THIS HAS BEEN HAPPENED SINCE 2000, AND IT HAS GOTTEN WORSE. . IT JUST LOCKS UP AND CONTACT CAN'T TURN THE IGNITION. IT SOMETIMES TAKES UP TO 5 MINUTES TO GET THE IGNITION TO TURN OVER. *AK
Steering, Electrical system, Air bags, Jun 24, 2005
CONSUMER WOULD BE UNABLE TO TURN THE KEY INSIDE THE IGNITION SWITCH. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK CONSUMER ADDS IGNITION IS STUCK WHEN ATTEMPTING TO START VEHICLE. BOTH REAR DOORS WILL NOT OPEN DUE TO VEHICLE NOT STARTING. CLOCK SPRING AND STEERING LOCK ASSEMBLY WERE REPLACED. *TT
Electrical system, Jun 23, 2005
DT: THE CONSUMER OWNS A 2000 FORD FOCUS. THE IGNITION LOCKS UP. FROM WHAT SHE HAS SEEN THIS IS A COMMON PROBLEM FOR THE FORD FOCUS. THE DEALERSHIP STATED THAT THERE WERE THREE OTHER VEHICLES THAT THEY ARE FIXING FOR THE SAME PROBLEM. THE MANUFACTURER STATED THAT THERE WAS NO OTHER COMPLAINTS. *JB
Electrical system, Jun 23, 2005
OVER A PERIOD OF TIME MY KEY WAS STICKING IN THE IGNITION MORE FREQUENTLY. IT THEN GOT TO THE POINT THAT I COULDNT GET THE KEY ALL THE WAY IN UNLESS I MESSED AROUND WITH THE STEERING WHEEL FOR A WHILE. ONCE I GOT THE KEY IN THERE WAS NO GUARANTEE THAT IT WOULD TURN SO I COULD START THE CAR. I EVENTUALLY ENDED UP LEAVING MY KEY IN THE IGNITION AND COVERING UP THE STEERING WHEEL BEFORE I GOT OUT OF MY CAR. I HAVE TWO KIDS, I CAN NOT AFFORD TO GET STUCK ANYWHERE.I TOOK MY CAR TO A REPAIR SHOP WHERE THE MECHANIC PROCEEDED TO TELL ME THAT THIS WAS THE 9TH FORD FOCUS THAT HE HAD REPAIRED THAT MONTH FOR THE SAME PROBLEM. "A CONSUMER HAD JUST PICKED ONE UP THIS MORNING AS A MATTER OF FACT", HE SAID.SO I HAD THE PROBLEM CORRECTED, HE HAD TO REPLACE A PART THAT WAS IN THE IGNITION. HE HAD TOLD ME THAT THE PIECE WAS LIKE A PUZZLE AND THAT WHEN THESE CARS WERE MADE THE MANUFACTURER HAD PUT THE WRONG SIZE IN. I DO NOT HAVE THE OLD PART, THE REPAIR CENTER KEPT IT.
Latches/locks/linkages, Equipment, Other or unspecified, Jun 22, 2005
I WENT TO INSURT MY KEY INTO THE STARTED AND MY CAR WOULD NOT TURNOVER AFTER THE WRONG KEY WAS PARTLY INSURTED, I THOUGHT THAT THAT PATS SYSTEM TRIPPED, BUT AFTER RESEARCHING THE ISSUE FURTHER, I REALISED THAT NUMERIOUS PEOPLE AHVE BEEN HAVING THIS ISSUE WITH FORD FOCUSES, THAT THEIR IS A KNOW PROBLEM WITH THIS PART OF THE CAR, I AM GOING TO HAVE TO PAY 300 DOLLARS OR MORE TO FIX A KNOWN ISSUE FROM FORD.
Electrical system, Jun 22, 2005
I'VE HAD THE CAR FOR OVER 3 YEARS NOW AND ALWAYS HAD PROBLEMS INSERTING THE KEY INTO THE IGNITION. ONE DAY, I DROVE THE CAR TO MY FRIEND'S HOUSE AND WAS READY TO LEAVE AND INSERTED THE KEY INTO THE IGNITION. THE KEY WOULD NOT GO INTO THE IGNITION AND THEREFORE, I WAS UNABLE TO TURN THE KEY. THE STEERING WHEEL WAS ALSO LOCKED. I HAD TO CALL A LOCKSMITH AND HE HAD TO DRILL INTO THE IGNITION TO REMOVE IT AND REPLACE IT WITH A NEW ONE. HE ALSO HAD TO PROGRAM A NEW KEY. THE LOCKSMITH TOLD ME THAT THIS IS A COMMON PROBLEM WITH THE FORD FOCUS. I AM SURPRISED THAT THERE HAS BEEN NO RECALL AS OF YET FOR THIS PROBLEM. I FEEL THAT FORD NEEDS TO TAKE RESPONSIBILITY FOR THEIR PRODUCT AND ISSUE A RECALL. WE AS CONSUMERS SHOULD NOT HAVE TO FOOT THE BILL FOR THIS PROBLEM. BY NOT SOLVING THIS ISSUE, THIS ALLOWS OTHERS TO BENEFIT FROM REPAIR COSTS TO THESE VEHICLES EVERYTIME THEY ARE STRANDED AND HAVE NO ONE ELSE TO TURN TO EXCEPT THE ONLY LOCKSMITH IN THE AREA WHO CAN CHARGE WHATEVER TO REPAIR THE IGNITION.
Engine and engine cooling, Power train, Jun 22, 2005
DT: THE VEHICLE WAS MAKING A THUMPING NOISE AT 35 MPH, STARTED OVER WEEKEND, THE ENGINE MOUNT CRACKED AND ENGINE DROPPED FROM THE VEHICLE WHILE IT WAS IN MOTION. WAS GOING 40 MPH, AND HAD ONLY 58,000. DEALER LOOKED AT IT ,AND SAID IT WASN'T UNDER RECALL. THE PRESSURE OF THE ENGINE BREAKING. ALSO BROKE THE AXLE. *AK
Latches/locks/linkages, Jun 21, 2005
DT: CALLER RECEIVED RECALL 05527 BUT DEALER DOESN'T HAVE THE PARTS. CALLER HAS NOT BEEN ABLE TO REACH MANUFACTURER. CALLER HAS 5 VEHICLES UNDER THE RECALL. THE VINS ARE [XXX], [XXX], [XXX], [XXX]. THESE ARE COMPANY VEHICLES ,ALL ARE FORD FOCUS CARS.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Jun 20, 2005, crash
THE CONSUMER FOUND THAT RECENTLY A PROBLEM WITH HIS VEHICLE WHEN ACCELERATING IT DOESN'T SLOW DOWN ONCE THE CONSUMERS FOOT WAS OFF OF THE GAS. THE VEHICLE WAS IN AN ACCIDENT AND THE CONSUMER BELIEVED THAT THE ACCELERATION PROBLEM CONTRIBUTED TO THE ACCIDENT. WHEN THE VEHICLE WAS TAKEN TO THE DEALER HE WAS TOLD THERE WAS A RECALL ON THROTTLE CABLE. THEN HE WAS TOLD THAT THE VEHICLE WAS NOT RECALLED DUE TO THE VIN. THE CONSUMER STATED THAT THERE HAVE BEEN COMPLAINTS OF THIS PARTICULAR VEHICLE. *AK RECALL CAMPAIGN #00V302000. *SC *JB
Latches/locks/linkages, Jun 17, 2005
THREE OF THE WINDOWS FROM MY VEHICLE FELL. THE WINDOWS FELL IN THREE SEPERATE INCIDENTS. FIRST THE REAR PASSENGER WIDOW FELL AND ALMOST BROKE AND COULD HAVE CAUSED THE GLASS TO BREAK IN MY TWO-YEAR-OLD SON'S FACE. APPROXIMATELY TWO MONTHS LATER THE FRONT DRIVER SIDE WINDOW FELL, HITTING ME IN MY LEFT MIDDLE FINGER. LASTLY ABOUT TWO WEEKS AGO THE REAR PASSENGER SIDE WINDOW FELL WITH NO INCIDENT. I ONLY HAVE ONE WORKING WINDOW AND I AM AFFRAID THAT IF I HAVE A PASSENGER, THE WINDOW MIGHT BREAK AND CAUSE SEVERE DAMAGE. AT THIS MOMENT I HAVE NOT REPAIRED THE WINDOWS, BUT I WAS LOOKING FOR A RECALL FROM FORD. I HAVE ALSO NOTICED SEVERAL OTHER VEHICLES WITH THE SAME PROBLEMS. VEHICLE: 200 FORD FOCUS.