2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints
3,738 reports, newest first.
Electrical system, Feb 17, 2012, fire
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT NOTICED THAT THE BATTERY WIRING AND CASE WERE MELTED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 02V288000 (ELECTRICAL SYSTEM:BATTERY:CABLES) BUT WAS ADVISED BY THE DEALER THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 42,650 AND THE FAILURE MILEAGE WAS 42,400.
Suspension, Feb 15, 2012, fire
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE HEARD A LOUD CLUNKING NOISE AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE, SHE NOTICED THAT BOTH FRONT COIL SPRINGS AND STRUTS WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO VERIFIED THE FAILURE AND STATED THAT THE FRONT COIL SPRINGS, STRUTS, AND TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Fuel system, Gasoline, Feb 6, 2012
STALLED THEN WOULD NOT CRANK OVER. MECHANIC SAID THEY WOULD NEED TO REPLACE THE FUEL PUMP. *TR
Service brakes, Hydraulic, Feb 1, 2012, fire
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, A GROWLING NOISE WAS HEARD COMING FROM THE REAR END OF THE VEHICLE. THE CONTACT CONTINUED TO DRIVE AND THEN BEGAN TO HEAR A CLUNKING SOUND AS THE VEHICLE BEGAN TO SHAKE. THE CONTACT WAS ABLE TO STOP THE VEHICLE ON THE SHOULDER OF THE ROAD AND NOTICED SMOKE COMING FROM THE REAR DRIVER'S SIDE BRAKE DRUM. A FEW MOMENTS LATER, THE DRUM CAUGHT ON FIRE DUE TO THE GREASE IGNITING. THE CONTACT USED WATER AND WAS ABLE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS THEN TOWED TO CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Electrical system, Jan 16, 2012
THE KEY LOCK CYLINDER IN MY CAR FAILED TO TURN OVER ONE DAY. I WAS STRANDED FOR 3 HOURS DUE TO A FAULTY LOCK CYLINDER AND HAD TO PAY $540 DOLLARS TO GET THE PART REPAIRED. I CALLED THE FORD DIRECT LINE FOR ASSISTANCE AND THEY REFUSE TO ACCEPT RESPONSIBILITY FOR THE ISSUE. THEY ACKNOWLEDGED TO ME ON THE PHONE THAT THEY KNOW THIS IS A COMMON ISSUE, YET NOTHING CAN BE DONE UNTIL A LAWSUIT, OR RECALL IS ISSUED. I WILL NEVER BUY ANOTHER FORD VEHICLE. *TR
Engine and engine cooling, Dec 15, 2011, fire
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT NOTICED A STRONG ODOR WHEN THE VEHICLE WAS SHUT OFF. THE VEHICLE WAS STARTED AND AFTER DRIVING TWO BLOCKS, SMOKE WAS SEEN COMING FROM THE ENGINE. THE CONTACT OPENED THE HOOD AND FOUND THAT A FIRE HAD STARTED NEAR THE ENGINE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RESPONSE. THE CURRENT AND THE FAILURE MILEAGES WERE 130,000. A REPORT WAS TAKEN BY THE FIRE DEPARTMENT.
Electrical system, Latches/locks/linkages, Dec 12, 2011
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE AUTOMATIC LOCKS WERE DEFECTIVE AND THE REAR DRIVER SIDE DOOR COULD NOT BE OPENED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 103,000. UPDATED 02/03/12*LJ THE CONSUMER STATED ALL OF THE DOORS BECAME SLUGGISH. THE FUSE FOR THE POWER DOOR LOCKS FAILED. THE FUSE WAS REPLACED AND FAILED AGAIN. THE DRIVER'S SIDE DOOR STOPPED OPENING AND WOULD NOT UNLOCK. UPDATED 02/10/12
Steering, Nov 19, 2011
I WAS ON MY WAY TO WORK WHEN THANKFULLY I DECIDED TO STOP AT THE GAS STATION AND GET GAS. AS I WAS GETTING OUT OF MY CAR I LIGHTLY TAPPED THE STEERING WHEEL AND IT POPPED OFF. I FREAKED OUT AND LOOKED AT WAS HAPPENED ALL MY STEERING WHEEL WAS HANGING BY WAS THE WIRES TO MY HORN AND AIRBAG. I HAD TO GET IT TOWED BACK TO MY HOUSE. I CALLED FORD HEADQUARTERS AND TOOK IT TO THE DEALERSHIP AND ASKED IF THEY COULD FIX IT FOR FREE SINCE THERE ARE RECALLS ON THAT CAR. THEY REFUSED AND STATED ITS MY RESPONSIBILITY TO FIX THE CAR OUTSIDE OF THE WARRANTY STAGE. I UNDERSTAND THAT BUT IT'S NOT LIKE IT'S SOMETHING LITTLE THAT BROKE OR SOMETHING INSIDE THE ENGINE. IT'S THE STEERING WHEEL. YOU CAN'T DRIVE WITHOUT THAT AND THAT'S NEVER SUPPOSED TO BREAK. I'M SO UPSET NO BODY EVEN TRIED TO HELP ME AT FORD. I'M NEVER BUYING ONE AGAIN. *TR
Steering, Nov 16, 2011
STEERING COLUMN LOCKED UP AND WILL NOT ALLOW KEY TO TURN IN IGNITION, CANNOT GET STEERING COLUMN TO UNLOCK NO MATTER WHAT IS DONE. *TR
Electrical system, Nov 10, 2011
I HAVE BEEN RESEARCHING THE ISSUE AND WHILE IT DOESN'T FIT WITHIN THE TRADITIONAL CONSTRAINTS OF A SAFETY COMPLAINT, IT IS INDEED A SAFETY HAZARD. THE IGNITION COLUMN OF THE 2000 FORD FOCUS WILL "LOCK" AS I WAS TOLD BY THE SERVICE REPRESENTATIVE AT A FORD DEALERSHIP. LUCKILY, THIS HAPPENED TO ME IN MY DRIVEWAY. HOWEVER, IF THIS WERE TO HAPPEN TO SOMEONE IN A REMOTE AREA, THEY WOULD BE STRANDED BY A PROBLEM THAT THEY HAVE NO CONTROL OF OR ANY IDEA THAT IT MAY HAPPEN. THE SERVICE REP TOLD ME THAT THERE WAS NOTHING I COULD HAVE DONE TO PREVENT THIS PROBLEM, AND THERE WAS NO WAY I COULD FIX UNLESS I CAME TO A DEALERSHIP. IF SOMEONE HAS A FAMILY OF FOUR (SUCH AS THE PEOPLE I BOUGHT THIS FROM) AND THEY ARE STRANDED IN THE MIDDLE OF NOWHERE, BASICALLY A DEFAULT WITH A KEY TUMBLER IS TO BLAME. THIS SEEMS UNFAIR TO THE CONSUMER. *TR
Vehicle speed control, Oct 28, 2011, crash
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT WAS DRIVING 5 MPH WHEN THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED HEAD ON INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 74,999.
Steering, Electrical system, Oct 20, 2011
THE IGNITION ON MY 2000 FORD FOCUS IS DEFECTIVE IN THAT THE KEY DOES NOT GO ALL THE WAY INTO THE IGNITION. THIS PROBLEM APPEARS TO BE SYSTEMIC WITH THE FOCUS. THE CAR IS STRANDED IN THE PATH OF ONCOMING CARS AND PRESENTS A DANGER TO THE PUBLIC. SYSTEMIC ISSUES ACROSS A LARGE SPAN OF VIN NUMBERS PRESENT A SAFETY ISSUE AND A GENERAL PUBLIC NUISANCE. CARS ARE STRANDED IN INTERSECTIONS AND PLACES OF BUSINESS BECAUSE OF DEFECTIVE IGNITIONS THAT ARE KNOWN TO FORD. THESE ISSUES ARE ON BLOG SITES IN LARGE NUMBERS. I TRUST THE TRANSPORTATION AND SAFETY BOARD WILL RECOGNIZE THE SIGNIFICANCE OF THIS PROBLEM. I AM REQUESTING AN INVESTIGATION THAT I AM SURE WILL REVEAL PUBLIC SAFETY CONCERNS BY THE SHEER NUMBER OF INCIDENTS OF THIS IGNITION FAILURE. *TR
Electrical system, Oct 20, 2011
PUT THE KEY IN IGNITION WOULD NOT TURN. TRIED FOR OVER 2 HOURS. HAD CAR TOWED TO FORD DEALER. AFTERWARD SAW ONLINE THIS PROBLEM HAPPENS ALOT ON THIS MODEL. THIS IS A USED CAR WE BOUGHT FOR OUR DAUGHTER. SHE WAS STRANDED OVER 3 HOURS AND 50 MILES AWAY. FORD KNOWS OF THIS PROBLEM AND DOES NOT ADDRESS IT. THIS IS UNACCEPTABLE. *TR
Engine and engine cooling, Oct 4, 2011
DAUGHTER BOUGHT THE 2000 FORD FOCUS ON 03/01/2011 FROM A DEALERSHIP IN WICHITA, KANSAS. IN APRIL 2011 THE ROD WENT THROUGH THE SIDE OF THE ENGINE, NEARLY CAUSING AN ACCIDENT WITH 3 OTHER CARS ON THE HIGHWAY BETWEEN WICHITA AND TOWANDA, KANSAS. TOW TRUCK TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD WE WOULD BE RESPONSIBLE FOR 1/2 THE COST OF ANOTHER ENGINE AND LABOR, WHICH WAS OVER $4,000.00 (OUR SHARE WOULD BE OVER $2,000.00). STILL HAVING TO PAY THE LOAN ON A CAR THAT IS NOT RUNNING AND FULL COVERAGE INSURANCE, CAUSE THE CAR IS ON A LOAN THROUGH THE DEALERSHIP. I'VE CALLED A NUMBER OF TIMES TO THE DEALERSHIP ABOUT THIS PROBLEM WITH NO HELP. I'VE TRIED TO FIND OUT IF THERE WAS ANY RECALLS ON THE RODS GOING THOUGH THE ENGINES ON THIS YEAR, MAKE AND MODEL OF THIS CAR. NO LUCK. I LOOKED UP THE KELLY BLUE BOOK VALUE OF THIS CAR, IN FAIR CONDITION IS ONLY: $1,375.00 FOR TRADE-IN-VALUE. PLEASE HELP IF YOU CAN!!!!! *TR
Engine and engine cooling, Sep 30, 2011
TL* THE CONTACT OWNS A 2000 FORD FOCUS. WHILE THE VEHICLE WAS PARKED THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THERE WERE FRACTURES IN THE HEAD GASKET AND THE ENGINE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,327.
Air bags, Sep 28, 2011
WHILE MY MOTHER WAS DRIVING, THE FRONT PASSENGER SIDE AIRBAG DEPLOYED. IT SMASHED THE WINDSHIELD AND GLASSES WERE FLYING ALL OVER HER. SOON AFTER SHE CAME TO A COMPLETE STOP, SHE SMELLED A FUME ODOR AND THINKING THE CAR IS CATCHING FIRE. SHE RUSHED TO OPEN THE DOOR TO GET OUT. ON HER WAY OUT THE DRIVER SIDE AIRBAG DEPLOYED HITTING HER RIGHT SHOULDER. WE CONTACTED FORD MOTOR COMPANY FOR FAULTY AIRBAGS ISSUE BUT THEY REJECTED RESPONSIBILITY AND TOLD US TO CONTACT OUR INSURANCE. OUR INSURANCE REFUSED OUR CLAIM STATING IT WAS THE MANUFACTURE WHO SHOULD BE LIABLE. PLEASE HELP US. THANK YOU. *TT
Fuel system, Gasoline, Sep 12, 2011
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE MECHANIC ADVISED THAT THE FUEL PUMP HAD MALFUNCTIONED WOULD NEED TO BE REPLACED. THE CONTACT STATED CALLED THE MANUFACTURER REGARDING THE FUEL PUMP AND THE MANUFACTURER STATED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 37,750.
Electrical system, Aug 26, 2011, fire
TL* THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE BATTERY CABLES HAD MELTED. AFTER MOVING THE BATTERY CABLES THE VEHICLE RESTARTED AND THE CONTACT WAS ABLE TO DRIVE WITH CONSTANT DECELERATION. THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE CONTACT STATED THAT THE WIRES HAD COMPLETELY BURNT WITH TIME AND HE HAD THE WIRES REPLACED. THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 02V288000 (ELECTRICAL SYSTEM:BATTERY:CABLES) BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Fuel system, Gasoline, Aug 15, 2011
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE VEHICLE WOULD HESITATE AND FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE SINCE THE VEHICLE WAS OVER THE STATUTE OF LIMITATION ON NHTSA RECALL CAMPAIGN NUMBER: 03V482000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 153,000.
Other or unspecified, Aug 5, 2011, crash
THE GAS PEDAL GOT STUCK AND WE WERE IN A CAR ACCIDENT. *TT
Air bags, Jul 27, 2011, crash
HELLO! I WAS INVOLVED IN A COLLISION YESTERDAY WHERE I WAS REAR ENDED BY A SOMEONE DOING 35 MPH. I WAS AT A COMPLETE STOP. HIS COLLISION WITH ME SENT MY CAR INTO THE CAR IN FRONT ME. IT TOTALED THE FRONT END AND BENT THE FRAME IN THE BACK. MY AIR BAG NEVER DEPLOYED. I THINK THAT FORD SHOULD BE HELD LIABLE. *TR
Engine and engine cooling, Jul 27, 2011
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THERE WAS A NOISE COMING FROM THE ENGINE WHERE THERE WAS A HOLE IN THE BACK OF THE ENGINE BLOCK. THIS CAUSES THE ENGINE TO LOCK -UP. THE DEALER WAS CONTACTED WHO STATED THERE ARE NO RECALLS OR WARRANTY ON THIS FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THERE ARE NO RECALLS OR WARRANTY FOR THIS FAILURE. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 94,530 AND THE CURRENT MILEAGE WAS 95,000. FORM RETURNED NO CHANGE
Exterior lighting, Jul 19, 2011
WE OWN A 2000 FORD FOCUS ZX3 AND THE RIGHT PASSENGER HEADLIGHT IS DEFECTED. IT LOOKS TO HAVE OXIDATION BUT AFTER TRYING TO CLEAN THE HEADLIGHT WE CAN NOT DO SO..AFTER OBSERVING ALOT OF FORD FOCUS' WE HAVE NOTICED THAT ALL OF THEM HAVE THE SAME PROBLEM. IS THERE A RECALL FOR THIS? PLEASE LET US KNOW. *KB
Structure, Jul 19, 2011
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, SHE NOTICED A LOUD BANGING NOISE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THE FRAME WAS FRACTURING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 61,000.
Seat belts, Jul 12, 2011, crash
THE FORD FOCUS COLLIDED HEAD-ON WITH A PLYMOUTH NEON THAT WAS ON A DARK ROADWAY WITH ITS LIGHTS OFF AFTER A PRIOR COLLISION. THE BUCKLE PRETENSIONER FOR THE FORD DRIVER FIRED, BUT THE RETRACTOR DID NOT LOCK ALLOWING THE DRIVER TO STRIKE HIS HEAD ON THE WINDSHIELD. THERE WAS MATERIAL WORN AWAY FROM THE B-PILLAR FROM THE RAPID EXTENSION OF WEBBING, AND LATCH PLATE HAD A CHANNEL CARVED INTO THE PLASTIC, WHERE THE WEBBING RAPIDLY PASSED THROUGH THE LATCH PLATE. THERE WAS NOT EVIDENCE THAT THE SEAT BELT WAS ABLE TO PROVIDE ANY SIGNIFICANT RESTRAINING FORCE.