2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints
3,738 reports, newest first.
Electrical system, Jan 27, 2005
I OWN A FORD FOCUS 2000. AFTER LEAVING THE STORE LATE ONE EVENING, I PLACED MY KEY IN THE IGNITINON AND IT WOULD NOT TURN. I WAS VERY FRUSTRATED BECAUSE THIS HAD HAPPENED A FEW YEARS AGO AS WELL. AFTER DOING SOME RESEARCH, IT SEEMS THAT THIS IS A VERY COMMON PROBLEM. THIS IS A SAFETY ISSUE! WHO WILL BE TO BLAME WHEN SOMETHING HAPPENS TO THE PERSON STRANDED IN THE DARK PARKING LOT? THE BEST PART IS, MY CAR LIKE MANY OTHERS- IS AT THE DEALER GETTING REPAIRED. THERE GOES MY BILL MONEY. *AK
Electrical system, Equipment, Jan 26, 2005
THERE IS NO EVENT LEADING UP TO FAILURE THAT WAS RECOGNIZABLE. WHEN YOU PUT KEY IN THE IGNITION, IT SEIZES AND WILL NOT TURN TO START THE CAR. THIS HAS HAPPENED TO ME TWICE NOW!! IN A YEAR AND A HALF. THE FIRST TIME IT OCCURRED WAS 6-27-03 AND I HAD IT FIXED. THE TUMBLER AND IGNITION SWITCH HAD TO BE REPLACED. I THOUGHT IT MAY BE A ONE OFF--I HAD BOUGHT THE CAR USED FROM THE DEALERSHIP. HOWEVER, THIS HAS NOW OCCURED AGAIN 1-25-05 AND I WILL NOW HAVE TO PAY AGAIN FOR SOMETHING THAT SHOULD NEVER HAVE HAPPENED ONCE--NEVERMIND TWICE! I CALLED FORD AND THEY WERE VERY UNINTERESTED AND SAID THERE WAS NO RECALL--BUT I BET THERE ARE OTHER WITH THIS PROBLEM. IT MEAN IS TAKES 2 WEEKS TO ORDER THE PARTS AND FIX SO IT IS A HUGH INCONVENIENCE BECAUSE I HAVE A SMALL CHILD AND AM PREGNANT AGAIN. I HAVE TO HAVE THE CAR TOWED TO BE SERVICED AND AM VERY UPSET AND FEEL THIS NEEDS LOKED INTO FURTHER SINCE FORD DONT REALLY SEEM TO GIVE A TOSS.*AK
Air bags, Jan 25, 2005, crash
WHILE DRIVING, AND WITHOUT WARNING ANOTHER VEHICLE CROSSED OVER INTO THE LANE OF THE CONSUMER AND HIT THE CONSUMERS VEHICLE HEAD ON. BOTH AIR BAGS DID NOT DEPLOY. THE CONSUMER WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE BODY SHOP. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Wheels, Jan 24, 2005
WHILE DRIVING 50 MPH THE REAR DRIVER SIDE WHEEL SEPARATED FROM THE VEHICLE WITHOUT WARNING. AS A RESULT THE VEHICLE FISH TAILED SEVERELY, HOWEVER, THE DRIVER WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THE CAUSE HAS NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Electrical system, Jan 24, 2005
AT 9:00 AM MY WIFE DROVE TO WORK AND PARKED HER CAR IN THE EMPLOYEE PARKING LOT. AT APPROXIMATELY 6:00 PM WHEN SHE WAS LEAVING THE OFFICE, SHE WAS NOT ABLE TO GET THE KEY TO GO INTO THE IGNITION SWITCH. SHE WAS STRANDED. WHEN I ARRIVED AT HER OFFICE ABOUT 6:45 PM, I TRIED BUT WAS ALSO UNABLE TO GET THE KEY INTO THE IGNITION. ON 1/22/05 8:00 AM I CALLED OUR LOCAL FORD DEALER WHO SAID TO TRY SOME WD-40. IF THAT DOESN'T WORK WE WOULD HAVE TO TOW IT IN TO LET THEM TAKE A LOOK. TRIED WD-40, DIDN'T WORK, HAD VEHICLE TOWED TO FORD DEALER AT 9:45 AM SAME DAY. WHILE AT THE DEALER, I ASKED SERVICE MGR IF THIS IS A COMMON PROBLEM - HE SAID IT HAPPENS ONCE IN A WHILE AND IT IS USUALLY CAUSED BY HAVING TOO MANY KEYS ON THE KEY RING. WHEN I GAVE HIM MY KEYS, WE WAS SURPRISED THERE WERE NO OTHER KEYS ON THE SAME KEY RING. DEALER CALLED MONDAY 1/24 AND SAID THEY HAVE TO DRILL OUT THE OLD LOCK CYLINDER AND REPLACE - IT WILL COST $285 + THE TOW WAS $75, TOTAL U.S. $360. OUR CONCERN IS WE DO NOT FEEL NOT SAFE DRIVING A CAR THAT WE CANNOT BE CONFIDENT THAT THE KEY WILL WORK AS INTENDED. IMAGINE THE POTENTIAL DANGER A PERSON COULD BE LEFT IN NOT BEING ABLE TO START THEIR CAR. WE WERE AMAZED TO FIND OUT THE LARGE NUMBER OF OWNERS OF THIS SAME VEHICLE THAT HAVE HAD THE SAME PROBLEM AND THERE HAS NOT BEEN A RECALL ISSUED FOR THIS DEFECTIVE PART. WE PLAN ON REPAIRING THIS VEHICLE AND REPLACING IT AS SOON AS PRACTICAL. *NM
Electrical system, Jan 24, 2005
IGNITION KEY WOULD NOT TURN IN MY FORD FOCUS 2000. A PROBLEM MANY HAVE HAD ON THIS TYPE OF CAR. *NM
Electrical system, Jan 24, 2005
CONSUMER RECEIVED RECALL 02V288000 CONCERNING BATTERY CABLES. WHEN DRIVING AT NIGHT, AT ANY SPEED, HEADLIGHTS GOT DIMMER, AND THE RADIO CAME ON AND WENT OFF INTERMITTENTLY. CONSUMER SAW THIS RECALL ON NHTSA WEBSITE, AND BELIEVED BATTERY CABLE FAILURE WAS THE CAUSE OF THIS PROBLEM. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. *AK *NM
Suspension, Electrical system, Jan 22, 2005
COMING HOME FROM WORK MY ENGINE LIGHT CAME ON , I TOOK IT TO A FRIEND AND HE CHECK IT AND SAID IT WAS AS CYLINDER MISFIRE HE RESET HE CODE(?) AND SAID THAT HE DIDN'T GUARANTEE THAT IT WOULDN'T COME BACK ON . IT WORK FINE THE REST OF THE DAY , BUT WHEN I WAS AGAIN COMING HOME FROM WORK THE NEXT DAY IT CAME ON AGAIN ,I IMMEDIATELY TURN AROUND AND TOOK IT TO THE GARAGE WHERE I GET REPAIRS DONE . HE ALSO SAID IT WAS A CYLINDER MISFIRE AND SUGGESTS I REPLACE MY SPARK PLUGS AND WIRES , HE ALSO CLEANED SOMETHING ELSE AND SOMETHING IAC ( YOU CAN TELL I DON'T KNOW SQUAT ABOUT CARS)I PAID 149.00 FOR THIS SERVICE . A DAY AND HALF LATER I WAS BACK IN THE GARAGE WITH THE SAME PROBLEM (ENGINE LIGHT ON) THIS TIME HE SAYS IT SOMETHING WITH MY TRANSMISSION CODE AND TO CALL THE CO. AND SEE IF THERE IS OR WAS A RECALL ON IT . SOME THING ABOUT FLASHING THE COMPUTER. I HAVE ONLY HAD THIS CAR SINCE AUGUST 2004 AND HAVE TROUBLE WITH ALL THIS AND WITH THE KEY NOT WORKING BUT THE CAR WAS STILL UNDER A 30 DAY WARRANTY AND THE CAR SALESMAN TOOK CARE OF THAT PROBLEM. I AM JUST WONDERING WHAT NEXT ,HOW MUCH , MONEY DOES NOT GROW ON TREES AROUND HERE. AFTER READING ALL THE COMPLAINTS ON THIS HERE WEBSITE I WONDER WHY I EVEN BOUGHT A FORD FOCUS. I ALSO HAVE VERY SQUEAL BRAKES CONSTANTLY , AND MY REAR PASSENGER TIRE HAS A PROBLEM AND MY SON WON'T EVEN LET ME DRIVE MY CAR TILL I GET IT CHECK OUT THERE IS MORE MONEY. MY CAR ONLY HAS 44,000. MILES ON IT. *JB
Electrical system, Jan 22, 2005
THE IGNITION CYLINDER ON MY 2000 FORD FOCUS HAS LOCKED UP SEVERAL TIMES, BUT NOW IT IS COMPLETELY GONE. THE KEY WILL NOT TURN FOR ANYTHING. I HAVE BEEN INFORMED THAT FORD WILL CHARGE AROUND $450 TO FIX THIS PROBLEM. IT IS AN ONGOING PROBLEM WITH MANY FOCUS OWNERS. THE CAR HAS DONE THIS BEFORE BUT IT JUST DID IT FOR THE FIRST TIME IN MONTHS LAST NIGHT, LEAVING MY HUSBAND STRANDED. FORD HAS CORRECTED THIS PROBLEM ON THE 2005 MODELS BUT WHAT ABOUT THE REST OF US! MY HUSBAND WAS LATE FOR WORK BECAUSE OF IT AND I MYSELF HAD TO LEAVE WORK TO GO PICK HIM UP.
Electrical system, Jan 21, 2005
THE CONSUMER IS UNABLE TO TAKE THE KEY OUT OF THE IGNITION SWITCH INTERMITTENTLY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM
Suspension, Jan 21, 2005
COMPLAINT RECEIVED VIA E-MAIL."MY CAR STARTED MAKING A TERRIBLE SCREECHING NOISE. FORTUNATELY, I WAS WITHIN 1/4 MILE FROM A MECHANIC, SO I PULLED IN THERE. THE MECHANIC, DAN, TOLD ME THE FRONT SPRINGS HAD BROKEN ON THE CAR, AND HE EVEN SHOWED ME JUST HOW CLOSE ONE OF THE SPRINGS HAD GOTTEN TO PUNCTURING A TIRE. HAD I DRIVEN TO NAPPANEE, I BELIEVE THE SPRING WOULD HAVE PUNCTURED THE TIRE. WE BOTH LOOKED ON THE INTERNET FOR RECALL INFORMATION SINCE BROKEN SPRINGS SEEMED SO ODD. NOTHING WAS THERE, SO I PAID OVER $300.00 OUT OF POCKET FOR THE REPAIR. NOW, I SEE CARS LIKE MINE ARE HAVING PROBLEMS WITH THE SPRINGS, AND THAT FORD IS COVERING THESE KIND OF REPAIRS FOR TEN YEARS OR 150,000 MILES. I DIDN'T KNOW THAT WHEN I PAID FOR THE REPAIR. I WANT REIMBURSEMENT, BUT MORE IMPORTANTLY, I WOULD LIKE TO SEE FORD MOTOR COMPANY ACKNOWLEDGE THIS SERIOUS SAFETY PROBLEM THROUGH A RECALL RATHER THAN A SERVICE BULLETIN. I CALLED FORD JUST TODAY, AND THE SERVICE PERSON SAID TO TAKE ORIGINAL REPAIR BILLS TO MY DEALER'S SERVICE MANAGER FOR REVIEW. THE DEALER IS SUPPOSED TO SEND THEM TO FORD WHERE A REIMBURSEMENT DECISION WILL BE MADE. THIS CONCERNS ME. I DON'T UNDERSTAND WHY IN THE WORLD THIS OBVIOUS SAFETY MATTER HAS NOT BEEN MADE A RECALLED ITEM. I DIDN'T KNOW THE SPRINGS WERE BROKEN UNTIL THE MECHANIC TOLD ME. SPRINGS, I DO NOT BELIEVE, ARE SOMETHING THE COMMON ORDINARY PERSON CHECKS DURING OIL CHANGES. I WOULD LIKE TO SEE FORD INITIATE AN IMMEDIATE RECALL FOR THE SPRINGS SINCE IT'S SUCH AN IMMEDIATE SAFETY CONCERN. HAD I DRIVEN ON THOSE BROKEN SPRINGS MUCH LONGER AND HAD I BEEN GOING FASTER THAN TOWN SPEEDS, I PROBABLY WOULD NO T BE HERE TO WRITE THIS LETTER TODAY. MY CAR HAS BEEN GREAT OVERALL. YES, I'VE HAD A LOT OF RECALL WORK, BUT I STILL LIKE THE CAR AND DO NOT REGRET BUYING IT. I MIGHT BUY ANOTHER FOCUS. BUT STILL, I THINK FORD IS WRONG FOR NOT DOING A RECALL ON THE SPRINGS." *NM
Electrical system, Jan 19, 2005
THE IGNITION IN MY 2000 FORD FOCUS HAS BEEN REPLACED THREE TIMES IN THE LAST FOUR YEARS. NOTHING UNUSUAL WAS HAPPENING, ONE DAY I GOT IN MY CAR, DROVE THE COFFEE SHOP CAME OUT AND THE KEY WOULD NOT TURN. THAT WAS THE FIRST TIME, SIX MONTHS LATER THE SAME THING AND ABOUT SIX MONTHS AFTER THAT. THE FOURTH TIME THIS HAPPENED I RETURNED TO THE DEALER AND WAS TOLD THAT IT WAS MY KEY THIS TIME NOT THE IGNITION. *NM
Engine and engine cooling, Fuel system, Gasoline, Jan 18, 2005
NHTSA CAMPAIGN 00V303000/REAR WHEEL HUB NUTS. OWNER WAS DRIVING AND HEARD A RATTLING NOISE IN THE REAR OF THE VEHICLE. OWNER TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY BEGAN TO SEPERATE. OWNER ALSO CONTACTED THE MANUFACTURER. ALTHOUGH THIS YEAR MAKE AND MODEL IS CURRENTLY BEING RECALLED FOR THIS DEFECT, DUE TO THE VIN THIS VEHICLE WAS EXCLUDED AND THE OWNER RECEIVED NO ASSISTANCE FROM THE MANUFACTURER. PROVIDE FURTHER DETAILS.
Electrical system, Jan 18, 2005
INTERMITTENTLY THE CONSUMER WAS UNABLE TO TURN THE KEY INSIDE THE IGNITION SWITCH. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *JB
Electrical system, Jan 17, 2005
IGNITION SWITCH JAMMED AND WON'T TURN. LEFT ME STRANDED. APPEARS TO BE A MAJOR PROBLEM WITH FORD FOCUS. *JB
Electrical system, Jan 17, 2005
2000 FORD FOCUS, LOCKED IGNITION. KEY WON'T GO IN AND WON'T TURN. MANY COMPLAINTS ABOUT THIS PROBLEM FOR THIS CAR. *JB
Vehicle speed control, Jan 15, 2005
ON 01-15-05 AT APPROXIMATELY 10:00 HOURS, MY FIANCEE, MYSELF, AND MY SON WERE RIDING IN OUR 2000 FORD FOCUS SE 2.0 LITER DOHC. WHEN TRYING TO PASS A TRUCK THE ACCELERATOR BROKE OFF COMPLETELY AND THE THROTTLE CABLE SNAPPED. WE WERE THEN STUCK NEXT TO THE TRUCK WITH NO WHERE TO GO COULD NOT ACCELERATE. IF IT WAS NOT FOR THE EVASIVE ACTIONS OF MY FIANCEE I MAY NOT BE TALKING TO YOU RIGHT NOW. WE HAD TO PULL ONTO THE OPPOSITE SIDE OF THE ROAD ONTO INCOMING TRAFFIC. I HAVE TAKEN PICTURES OF THE ACCELERATOR AND THE THROTTLE CABLE AND WILL BE KEEPING THE OLD PART. THIS TO ME IS A SERIOUS VIOLATION AND COULD RESULT IN DEATH OR SERIOUS INJURY TO SOMEONE IN THE FUTURE. I ALONG WITH MY FAMILY HOPE THAT THIS DOES NOT HAPPEN TO ANYONE IN THE FUTURE AND IT WAS ONE OF THE MOST FEARFUL EXPERIENCES I HAVE EVER HAD. I HAVE CONTACTED FORD AND I AM SEEKING LEGAL ASSISTANCE WITH THIS MATTER, DUE TO FORD'S LACK OF ASSISTANCE. *NM
Latches/locks/linkages, Jan 15, 2005
REAR DOOR OPENED BY ITSELF,WOULD NOT LOCK AGAIN. *NM
Electrical system, Jan 14, 2005
WENT TO START MY 2000 FORD FOCUS AFTER LEAVING STORE AND IGNITION TUMBLE WOULD NOT TURN. HAS HAPPENED ONCE BEFORE. NOW EVERYTIME I GO TO START MY VEHICLE I HAVE TO HIT THE KEY HARD INTO THE IGNITION FOR AS MANY TIMES AS IT TAKES TO START. BROUGHT MY VEHICLE TO MY FORD DEALER. NOW IT'S GOING TO CAST ME OVER $300 TO REPLACED THIS PART AND THAT THEY SAY FORD IS AWARE OF THE PROBLEM BUT WILL NOT RECALL THIS PART. I SPOKE TO SERVICE REPS, MANAGERS AND TECH'S. THEY ALL SAY THE SAME....FORD KNOWS BUT WONT RECALL IT! SO ON TOP OF MY CAR PAYMENT I GET TO PAY MORE THAN MY MONTHLY PAYMENT TO FIX A PART THAT FORD ACKNOWLEDGES AS DEFECTIVE. EXCELLENT SERVICES AND CARE FOR YOUR CUSTOMERS. THEN AGAIN I AM ONLY AN AVERAGE PERSON NOT A MULI-MILLION DOLLAR COMPANY. *JB
Electrical system, Jan 14, 2005
CONSUMER PLACED THE KEY INSIDE OF THE IGNITION AND VEHICLE FAILED TO START. CONSUMER HAD THE VEHICLE TOWED TO DEALER, AND MECHANIC DETERMINED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. *AK THE VEHICLE IGNITION FAILED TWICE. *TC
Electrical system, Jan 13, 2005
INTERMITTENTLY THE CONSUMER WOULD BE UNABLE TO TURN THE KEY IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM
Electrical system, Jan 12, 2005
IGNITION LOCKED UP, WILL NOT TURN. *AK
Latches/locks/linkages, Equipment, Jan 12, 2005
WHILE LEAVING WORK A LITTLE OVER A YEAR AGO, MY 2000 FORD FOCUS' KEY BECAME STUCK IN THE IGNITION. UPON INSERTING THE KEY IN THE IGNITION, I COULD NEITHER GET IT TO TURN IN THE CYLINDER NOR REMOVE IT. THE CAR WAS TOWED TO AIRPORT MARINA FORD IN LOS ANGELES AND REPAIRED FREE OF CHARGE, AS IT WAS STILL COVERED UNDER IT'S STANDARD 3 YEAR/30,000 MILE BUMPER-TO-BUMPER WARRANTY. (UNFORTUNATELY, I HAVE LOST MY SERVICE PAPERWORK DURING A RECENT MOVE. I WILL ATTEMPT TO RETRIEVE THE INFORMATION FROM EITHER AIRPORT MARINA FORD OR FORD MOTOR COMPANY TO CONFIRM THE DATE, WORK PERFORMED AND THE MILEAGE OF MY CAR AT THE TIME.) MY CAR HAD NOT GIVEN ANY INDICATION OF POSSIBLE FAILURE PRIOR TO THIS EVENT. ON JANUARY 6, 2005, WHILE ON AN ERRAND FOR WORK, THE IGNITION CYLINDER BECAME STUCK. THIS TIME, I WAS ABLE TO REMOVE THE KEY AND REINSERT FREELY BUT COULD NOT TURN THE KEY. THE CAR WAS TOWED TO SOPP FORD IN LOS ANGELES AND REPAIRED AT MY EXPENSE. THE OLD IGNITION CYLINDER WAS REMOVED AND A NEW CYLINDER WAS INSTALLED. I ALSO RECEIVED A NEW KEY AND WAS ADVISED NOT TO USE THE OLD ONE. PARTS AND LABOR RESULTED IN A BILL FOR $400.39. I CALLED FORD MOTOR COMPANY'S CUSTOMER SERVICE HOTLINE TO FIND OUT IF THERE HAD BEEN A RECALL FOR THIS DEFECT AND TO FIND OUT IF I WAS ELIGIBLE FOR ANY REMUNERATION. THE OPERATOR TOOK MY INFORMATION, TOLD ME THAT THERE WAS NO RECALL FOR THIS DEFECT (WHICH THEY OFFICIALLY DO NOT RECOGNIZE) AND INFORMED ME THAT I MIGHT BE ELIGIBLE FOR REMUNERATION IF A RECALL WAS ISSUED AT A LATER DATE. I WAS ALSO INFORMED THAT REPAIRS PROVIDED BY FORD ARE WARRANTIED FOR EITHER 12 MONTHS OR 12,000 MILES. I DID NOT ASK FOR NOR WAS GIVEN THE OLD IGNITION CYLINDER DUE TO THE FACT THAT THE PROCESS OF REMOVING IT REQUIRED DRILLING IT OUT; THERE WAS NOT MUCH LEFT OF THE OLD CYLINDER EXCEPT FOR SOME METAL FILINGS. I LOST A DAY'S WAGE AS A RESULT OF NOT HAVING TRANSPORTATION.*AK
Electrical system, Jan 11, 2005
WHEN VEHICLE IS TURNED OFF THEN RESTARTED IT FAILS TO START BECAUSE THE KEYS WOULDN'T TURN THE IGNITION. THIS IS AN ONGOING PROBLEM. THE MANUFACTURER IS AWARE OF THE PROBLEM, AND HAS REDESIGNED THIS PART IN THE LATER MODEL VEHICLES. THE IGNITION SWITCH HAS BEEN REPLACED TWICE AT$300.00.*AK
Engine and engine cooling, Jan 11, 2005, fire
MY 2000 FORD EXPEDITION CAUGHT ON FIRE WHILE SITTING IN OUR DRIVEWAY. THE SUV HAD BEEN PARKED FOR 5+ HOURS. OUR NEIGHBOR GOT UP TO USE THE RESTROOM AROUND 11:45 AND NOTICED FLAMES SHOOTING FROM OUR SUV. THE FIRE COMPLETLY DESTROYED OUR TRUCK. THE FIRE GOT SO HOT IT MELTED THE HOOD,FRONT TIRES AND THE FRONT CAB. OUR TRUCK WAS IN GOOD CONDITION NO MAJOR MECHANICAL PROBLEMS. HOW DOES A TRUCK BURSTT INTO FLAMES WHILE PARKED IN THE DRIVEWAY?*AK