2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints
3,738 reports, newest first.
Suspension, Sep 21, 2004
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD NOISE LIKE AIR PLANE. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND MECHANIC DETERMINED WHEEL BEARING NEEDED TO BE REPLACED. CONSUMER INDICATED SHE WAS STILL WAITING FOR DEALERSHIP TO REPLACE THE WHEEL BEARING. *AK
Vehicle speed control, Sep 21, 2004
WHILE DRIVING 45 MPH CONSUMER APPLIED THE ACCELERATOR PEDAL, BUT IT FAILED TO ACCELERATE. THIS CAUSED THE VEHICLE TO DECREASE IN SPEED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER INSPECTED THE VEHICLE ,AND NOTICED THAT THE ACCELERATOR CABLE BROKE. VEHICLE WAS TOWED TO A BODY SHOP FOR INSPECTION, BUT CAUSE OF THE FAILURE WAS NOT DETERMINED.*AK THE CONSUMER STATED THAT THE ACCELERATOR CABLE SNAPPED IN ONE PLACE AND WAS VERY WEAK IN ANOTHER PLACE. *TC
Steering, Sep 20, 2004
IGNITION KEY WILL NOT TURN, SUBSEQUENTLY I WAS STRANDED AS I COULD NOT START THE CAR. I JUST BOUGHT THIS CAR 3 WEEKS AGO, WISH SOMEONE HAD TOLD ME THAT THIS WAS AN ISSUE FOR THESE VEHICLES. CAR WAS BOUGHT FOR OUR DAUGHTER TO USE FOR SCHOOL, WE BOUGHT THIS VEHICLE FOR RELIABILITY NOW HAVE TO WORRY ABOUT HER GETTING STRANDED SOMEWHERE.*AK
Electrical system, Sep 20, 2004
2000 FORD FOCUS IGNITION CYLINDER. *AK
Steering, Sep 20, 2004
KEY WILL NOT TURN THE IGNITION SWITCH! THIS HAS HAPPEN SEVERAL TIMES OVER THE COURSE OF A FEW YEARS, USUALLY FIXING ITSELF. THIS LAST TIME, NOTHING WILL FIX IT. I AM CHECKING COSTS NOW TO REPLACE THE WHOLE MECHANISM. *AK
Steering, Sep 19, 2004
STEERING WHEEL LOCKS UP AND KEY WON'T TURN IN IGNITION. *AK
Suspension, Sep 17, 2004
2000 FORD FOCUS, RIGHT FRONT COIL SPRING BROKE. CAR ONLY HAD 44,849 MILES ON IT WHEN THIS OCCURRED. THE COIL LOOKED "VERY" OLD AND WORN FOR THAT NEW OF A VEHICLE. HAS THIS BEEN A PROBLEM FOUND ON THESE VEHICLES. IF THIS WOULD HAVE HAPPENED ON A HIGHWAY VS A PARKING LOT, THERE WOULD PROBABLY BEEN A HORRIFIC ACCIDENT. *AK
Electrical system, Equipment, Sep 16, 2004
PURCHASED NEW SEPT 2000 @ 13 MILES FEB 2003 IGNITION SWITCH FROZE, @ 25,375 MILES REPLACED UNDER 36/36K WARRANTY. SEPT 2004 IGNITION SWITCH FROZE @ 45,150 MILES REPLACED BY FORD AND PAID BY OWNER FOR $354.00. IN EACH CASE I WAS STRANDED AND HAD TO PAY FOR TOWING AND A RENTAL CAR. FORD KEEPS REPLACING THE SWITCH WITH A FAULTY SWITCH. THIS SHOULD BE A RECALL. *JB
Electrical system, Sep 16, 2004
IGNITION SWITCH FAILURE. KEY WOULD NOT TURN IN THE IGNITION SWITCH. *JB
Electrical system, Sep 15, 2004
THE CONSUMER PLACED THE KEY INSIDE OF THE IGNITION SWITCH, BUT THE SWITCH FAILED TO TURN. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE IGNITION SWITCH NEEDED REPLACEMENT. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Electrical system, Sep 15, 2004
WENT TO LOCK DOORS USING POWER DOOR LOCKS, POWER DOOR LOCK SYSTEM FAILED. RESEARCH ON INTERNET SHOWED THIS IS A COMMON PROBLEM AMUNG OWNERS OF FORD FOCUS. REPLACEMENT OF FUSE AND CHECKING OF LOCKING SYSTEM. 20 MINUTES OF RESEARCH ON GOOGLE WITH FORD FOCUS FUSE 63 RETURNED MANY RESULTS WHERE OWNERS HAVE DOCUMENTED THIS PROBLEM AND OTHERS HAVE INQUIRED ABOUT THIS PROBLEM.*AK
Electrical system, Sep 15, 2004
IGNITION SYSTEM HAS FAILED FOR THE 3RD TIME IN 40,000 MILES - I CAN INSERT THE KEY INTO THE IGNITION AND TURN IT THROUGH THE FIRST THREE POSITION, BUT CANNONT TURN IT INTO THE START POSITION. BOTH PREVIOUS FAILURES WHERE REPAIRED AT FORD DEALERSHIPS WITH THE REPLACEMENT OF THE IGNITION CYLINDER. *AK
Fuel system, Gasoline, Sep 14, 2004
WHILE DRIVING THE VEHICLE STALLED. *NM THE CONSUMER REMEMBERED RECEIVING A RECALL NOTICE IN THE MAIL REGARDING THE FUEL PUMP. WHEN THE CONSUMER WAS ABLE TO READ THE RECALL SHE DISCOVERED THAT IT DESCRIBED THAT EXACT SAME PROBLEM THAT SHE HAD EXPERIENCED. *JB
Electrical system, Sep 14, 2004
THE INGITION CYLINDER OF MY 2000 FORD FOCUS COMPLETELY LOCKED UP. FORD HAS DONE NOTHING TO COMPENSATE FOR THE COST INCURRED DURING REPAIR. THIS IS A HIGHLY DOCUMENTED DEFECT AND SHOULD BE COVERED BY A RECALL.
Electrical system, Exterior lighting, Equipment, Sep 13, 2004
HEADLIGHTS/RADIO AND ELECTRICAL PARTS WOULD COME ON AND OFF ON THEIR OWN. CONSUMER DROVE VEHICLE TO DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATED THE PROBLEM
Electrical system, Sep 12, 2004
MY IGNITION CYLINDER LOCKS, I.E. I PUT THE KEY IN THE IGNITION AND IT WILL NOT TURN. I HAD THE IGNITION CYLINDER REPLACED 9 MONTHS AGO. NOW THE SAME PROBLEM HAS OCCURRED. CANNOT START MY CAR.*AK
Steering, Sep 11, 2004
FORD FOCUS 2000 STEERING COLUMN LOCKS UP... KEY WILL NOT TURN, STERRING COLUMN IS LOCKED UP TIGHT AND THE CAR IS NOT ABLE TO START. THIS HAS HAPPENED AT LEAST FIVE TIMES. I HAVE MANAGED TO START IT WITH MUCH FRUSTRATION AND TIME SPENT. NOW I CAN NOT GET IT GOING AT ALL.
Electrical system, Sep 11, 2004
KEY TO MY FORD FOCUS WOULD NOT TURN IN THE CYLINDER AND WAS UNABLE TO START MY CAR. HAD TO HAVE CAR TOWED AND A NEW IGNITION CYLINDER INSTALLED. TOWING, PARTS AND LABOR COSTS $400.*AK
Electrical system, Equipment, Sep 11, 2004
WE HAVE A 2000 FORD FOCUS AND IT HAS BEEN IN AND OUT OF THE SHOP FOR THE SAME PROBLEM. THE CAR STALLS AT TIMES AND THE LIGHTS OF THE CAR GO OFF AND ON AS WELL AS THE RADIO AND THE SPEEDOMETER GO CRAZY FROM ON SIDE TO THE OTHER. I CAN BE DRIVING AND HAVE THE RADIO OFF AND IT WILL TURN ON. THE CAR STALLED FOR THE FIRST TIME ON OCT. 22 2001 AND IT DIDN'T RESTART SO WE TOOK IT TO FORD AND THEY REPLACED THE FUEL PUMP. THE CAR DROVE GOOD FOR A WHILE AND THEN IT STARTED ALL OVER AGAIN. SO WE TOOK IT TO FORD ON SEPT. 30 2002 AND THEY TOLD US THAT IT WAS ALTENATOR. SO WE HAD IT REPLACED. THE CAR DID GOOD FOR A WHILE AND THEN ON JULY 16 2003 THE ENGINE WOULD STALL. FORD SAID THAT THIS TIME IT WAS VACUUM LEAK AND THEY REPLACED THE TUBE ASSEMBLY. THE CAR STILL HAD THE SAME PROBLEM AND WE TOOK IT IN ON JULY 18 2003 THE ENGINE WOULD STALL. FORD SAID THAT IT WAS THE FUEL PUMP ONCE AGAIN. SO WE HAD IT REPLACED. THE CAR STILL HAD THE SAME PROBLEM SO WE TOOK IT BACK TO FORD AND THEY SAID IT WAS THE ALTENATOR. WE COULDN'T AFFORD TO HAVE IT FIXED BY FORD SO WE HAD THE ALTENATOR FIXED WITH SOMEONE ELSE. ON SEPT. 17 2003 WE COULD NOT START THE CAR AND WE HAD TO HAVE IT TOWED. FORD SAID THAT IT WAS THE IGNITION CYLINDER AND WE HAD IT REPLACED. AFTER ALL OF THIS THE CAR DID OK FOR A LITTLE WHILE BUT ON JAN. 28 2004 THE ENGINE BEGAIN TO STALL ONCE AGAIN. FORD SAID THAT IT WAS THE FUEL PUMP ONCE AGAIN SO WE HAD IT REPLACED. ON FEB. 4 2004 THE GAS WOULD LEAK WHEN YOU FILLED THE TANK. FORD SAID IT WAS THE PUMP RETAINING NUT NOT SEATED PROPERLY. THE CAR STILL DID NOT ACT GOOD IT STARTED OUT SLOW WITH THE CAR STALLING EVERY NOW AND THEN AND THEN IT JUST WOULD STALL AND TURN OFF WHILE YOU ARE DRIVING. AND SOMETIMES THE CAR WOULD NOT EVER START AGAIN UNTILL 15 MIN WOULD PASS AND THEN IT WOULD START. ON AUG. 20 2004 WE TOOK IT TO FORD AND THEY SAID THAT THE ALTERNATOR. SO WE HAD IT REPLACED FOR THE 3RD TIME. *AK
Electrical system, Sep 10, 2004
CONSUMER PLACED THE KEY INSIDE THE IGNITION SWITCH AND KEY WOULD NOT START THE VEHICLE. IT WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT IGNITION SWITCH NEEDED TO BE REPLACED, AND REPLACED IT. *AK
Suspension, Sep 10, 2004
FRONT COIL SPRING BROKE, LEADING TO TIRE PUNCTURE. *AK
Suspension, Sep 10, 2004
BELOW IS THE EMAIL I JUST SENT TO MY LOCAL DEALER WHERE I BOUGHT MY CAR NEW. YESTERDAY WE TALKED ABOUT THE REPLACEMENT OF MY FRONT SPRINGS AND STRUTS ON MY 2000 FOCUS, VIN#[XXX], AS MY PASSENGER SIDE FRONT SPRING BROKE. OBVIOUSLY, I THINK WE BOTH FEEL THAT THIS SHOULDN'T HAPPEN WITH ONLY 41,655 MILES ON THE CAR. I WENT ON LINE AND DISCOVERED THAT THIS HAS BEEN A PROBLEM WITH THIS MODEL AND IN FACT A REPLACEMENT PROGRAM, 03M02, WAS INITIATED TO DEAL WITH IT BUT MINE IS NOT ONE OF THE VIN'S AFFECTED. I CALLED FORD THIS MORNING AND THEY ARE FORWARDING MY REPORT TO THE ENGINEERING DEPARTMENT. THEY INDICATED THAT THEY WERE IN SOME WAY GOING TO BE CONTACTING THE LOFINK SERVICE DEPARTMENT ABOUT THE VEHICLE. WOULD YOU LET ME KNOW, AS SOON AS YOU RECEIVE ANY INFORMATION FROM THEM, IF THEY ARE OFFERING ANY ADJUSTMENT TO ME FOR THE APPROXIMATE $359 COST ESTIMATE YOU GAVE ME. ALSO, WHAT WOULD BE THE TOTAL COST OF: (1)REPLACING JUST THE ONE SPRING OR (2) BOTH SPRINGS WITHOUT REPLACING THE STRUTS AT THIS TIME IN EITHER CASE. I AM SENDING A COPY OF THIS EMAIL TO THE NHTSA AND TO THE CENTER FOR AUTO SAFETY.*AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Sep 10, 2004
I PARKED MY CAR AND SHUT IT OFF. WHEN I CAME BACK TO START MY CAR I COULD PUT THE KEY IN, BUT NOT TURN IT. WHEN I CALLED FORD THEY NEW OF THE ISSUE AND THE SERVICE MANGER TOLD ME THE FOLLOWING INFO IT IT:*AK IT IS DESIGNED SO BADLY THAT EVEN A PERFECTLY NEW ONE CAN JAM. IN MOST LOCK CYLINDERS THE TUMBLERS ARE PUSHED BY SPRINGS TO LOCK AGAINST AN OUTER SLEEVE, AND THE KEY PUSHES THEM BACK IN. WITH THE FOCUS THEY ADDED A LOCKING BAR AS 90 DEGREES TO THE TUMBLERS, AND THAT IS WHAT LOCKS THE SLEEVE INSTEAD OF THE TUMBLERS. THE PROBLEM IS THERE IS NO SOLID CONNECTION BETWEEN THE KEY AND THIS LOCKING BAR. IT IS ONLY PUSHED BY THE TINY TUMBLER SPRINGS, WICH EASILY JAM. SO THE ONLY CURRENT PERMENANT SOLUTION IS TO REMOVE ALL THE TUMBLERS. BUT SINCE THEY CANNOT DO THIS, THEY HAVE TO REPLACE THEM AS THEY COME IN, BUT THEY STILL BREAK AFTER REPLACEMENT AT MY COST OF ALMOST $500.00. IF FORD KNOWS OF THIS ISSUE WHY DO THEY NOT FIX THIS!
Engine and engine cooling, Sep 9, 2004
WHILE DRIVING VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT ENGINE NEEDED TO BE REPLACED. *AK
Electrical system, Sep 9, 2004
FAULTY IGNITION CYLINDER, SECOND REPLACEMENT IN 18 MONTHS. 1ST TIME IGNITION WOULD NOT TURN & KEY STUCK. 2ND TIME CAR WOULD NOT TURN OVER, SERVICE TECH CLAIMS COMPONENTS INSIDE WERE BROKEN. *AK