2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints
3,738 reports, newest first.
Steering, Feb 17, 2004
I HAVE A 2000 FORD FOCUS AND MY STEERING COLUMN LOCKED UP IN DECEMBER OF 2002. I TOOK IT TO A FORD DEALERSHIP AND THEY REPLACED THE IGNITION. I HAVE BEEN HAVING ON AND OFF PROBLEMS WITH MY STEERING WHEEL LOCKING AND THE KEY NOT TURNING TO UNLOCK IT. LUCKILY BEFORE FEBRUARY 16, 2004 I WAS ABLE TO KEEP TRYING AND FINALLY UNLOCK IT. IT IS NOW LOCKED AGAIN AND THE SAME FORD DEALERSHIP IS SAYING THAT I WILL HAVE TO PAY AGAIN TO GET IT FIXED AND THAT THE PART WAS HAD A WARRANTY OF 12 MONTHS OR 12000 MILES. MY PARENTS HAVE A 1988 FORD ESCORT GT MY FATHER HAS A 1994 FORD MUSTANG GT AND MY MOTHER HAS A 1997 ACURA AND HAVEN'T HAD ANY PROBLEMS WITH THE STEERING LOCKING UP. I BELIEVE THAT SOMETHING IS DEFECTIVE IN THE 2000 FORD FOCUS CAUSING THE LOCK UP AND THAT FORD SHOULD HAVE A RECALL ON THIS BECAUSE I SHOULDN'T HAVE TO REPLACE THE IGNITION EVERY YEAR. *JB
Electrical system, Feb 16, 2004
IGNITION SWITCH LOCKS UP & WON'T TURN. SEE MANY MORE COMPLAINTS ON IDENTICAL ISSUE WITH 2000 FORD FOCUS AT WW.AUTOMOTIVETALK.NET/SHOWMESSAGES.PHP?ID=1275. WE ALL CAN'T BE CRAZY AND WE'RE ALL GOING BROKE OVER THE SAME PROBLEM? SHOULDN'T FORD TAKE CARE OF THEIR OWN DEFAULTS? HELP?*AK
Electrical system, Feb 16, 2004
JUNE 2003 & FEBRUARY 2004: IGNITION KEY WOULD NOT TURN IGNITION CYLINDER NOR WOULD THE STEERING WHEEL UNLOCK. FORD DEALER STATED THEY HAVE CONTACTED THE MANUFACTURER NUMEROUS TIMES DUE TO THIS PROBLEM OCCURING ALOT AND THE DEALER STATED THAT THE MANUFACTURER WAS NOT CONCERNED AND WOULD NOT BE DOING ANYTHING ABOUT THIS. DEALERSHIP IS STANDING BEHIND INITIAL REPAIR IN 2003 AS STARTING DATE OF 1 YEAR WARRANTY EVEN THOUGH THEY DO ACKNOWLEDGE THAT THE SAME THING HAPPENED AGAIN IN 2004. IF THIS PROBLEM OCCURS AGAIN OUTSIDE OF THE 1 YEAR WARRANTY WITH THE INITIAL FIX, WE WILL HAVE TO PAY FOR IT AGAIN. WE FEEL THIS NEEDS TO BE ADDRESSED AND SOME ACTION TAKEN.
Fuel system, Other, Feb 16, 2004
THE FUEL PUMP FAILED WHILE GOING UPHILL WHILE LOW ON GAS. I ADDED 2 GALLONS OF GAS AND THIS MADE IT 1/4 TANK, BUT IT FAILED TO START. I COASTED TO A REPAIR SHOP AND CALLED EAST HILLS FORD AND WAS TOLD THAT THEY DID NOT HAVE A FUEL PUMP IN STOCK. THE REPAIR SHOP FOUND ONE AND I HAD THE CAR REPAIRED .*AK
Electrical system, Feb 13, 2004
WHILE DRIVING VEHICLE STALLED. DRIVER WAS ABLE TO RESTART VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
Service brakes, Hydraulic, Feb 13, 2004, crash
CONSUMER COMPLAINED ABOUT BRAKE FAILURE. WHILE DRIVING ON THE FREEWAY CONSUMER PUT FOOT ON THE BRAKES TO SLOW DOWN, BUT THE VEHICLE DID NOT STOP. CONSUMER LIFTED FOOT, THEN TOUCHED THE BRAKES AGAIN, AND VEHICLE DID NOT STOP. AFTER BEING ABLE TO STOP CONSUMER GOT OFF THE FREEWAY AND TRAVELED ON A MAIN STREET, AND VEHICLE WAS DOING THE SAME THING. WHILE ON THE WAY TO THE DEALER CONSUMER ATTEMPTED TO STOP AT A TRAFFIC LIGHT, BUT COULD NOT STOP, VEHICLE KEPT GOING AND WENT THROUGH A RED LIGHT, RESULTING IN A BROAD SIDE COLLISION. THERE WERE NO INJURIES. *AK CONSUMER RECEIVED INFORMATION FROM INSURANCE SAYING THAT THERE WAS RECALL IN REGARDS TO THE POWER FAILURE OF VEHICLE. CONSUMER CALLED FORD MOTOR COMPANY TO CHECK VEHICLE BUT THEY REFUSED. *LA
Fuel system, Gasoline, Equipment, Feb 12, 2004
MULTIPLE PROBLEMS WITH 2000 FORD FOCUS. (NAR) *PH *CB
Fuel system, Gasoline, Feb 12, 2004
CONSUMER RECEIVED NHTSA RECALL 03V482000 CONCERNING A FUEL DELIVERY PROBLEM. CONSUMER TOOK VEHICLE TO DEALER, AND THEY HONORED THE RECALL. LEFT THE VEHICLE AT 9:00 AM, AND AT 10.00 AM CONSUMER PICKED UP THE VEHICLE. FIVE MINUTES LATER, THE VEHICLE STALLED. CONSUMER TOOK BACK THE VEHICLE TO THE DEALER, THE FLOOR MANAGER INDICATED NOTHING THEY COULD DO. *AK
Fuel system, Gasoline, Feb 12, 2004
RECAL 03V482000 CONCERNING STALLING. DEALER PERFORMED THE RECALL REPAIRS ON 2/04/2004. BEFORE THE REPAIRS VEHICLE STALLED ONLY AT A COMPLETE STOP. AFTER THE REPAIRS VEHICLE STALLED AT LEAST THREE TIMES A DAY. DRIVER HAD TO WAIT FOR THE VEHICLE TO STOP ON ITS' OWN. SHIFTED INTO PARK, AND RESTART THE VEHICLE. FUEL TANK WAS FULL WHEN VEHICLE STALLED. *AK
Electrical system, Feb 12, 2004
WHILE VACATIONING IN MICHIGAN, I FOUND MY SELF LOCKED OUT OF THE CAR. MY KEY WOULDN'T EVEN GO INTO THE IGNITION. I TRIED AND TRIED THEN CALLED THE NEAREST FORD DEALERSHIP. THEY SAID I COULD HAVE IT TOWED TO THEIR FACILITY AND THEY MAY GET TO IT TOMORROW . I'M ON VACATION! THEY ADVISED ME TO GET A LOCKSMITH TO FIX IT. SO I CALLED SOMEONE FROM THE PHONE BOOK. HE CAME AND BROKE APART MY IGNITION AND GAVE ME A KEY. NOW MY IGNITION IS LOOSE AND THE KEY ONLY GOES IN PART WAY. THE KEY WON'T UNLOCK THE DRIVERS DOOR...IT JUST KEEPS RELOCKING IT AS FAST AS I UNLOCK IT. WHICH BRINGS ME TO MY OTHER COMPLAINT....I HAD THE DEALER REPLACE THE DOOR-LOCK SWITCH TWICE BECAUSE IT WOULD LOCK/UNLOCK SEVERAL TIMES IN A ROW WHEN I STARTED THE CAR. IT STILL DOES IT.
Fuel system, Other, Feb 11, 2004, fire
2000 FORD FOCUS CAUGHT FIRE DUE TO MANUFACTURING DEFECT. *AK
Service brakes, Hydraulic, Electrical system, Structure, Feb 10, 2004
OTHER THAN THE RECALLS AND THE BRAKES SQUEAKING CONSTANTLY, EVERYTHING WAS FINE WITH MY 2000 FOCUS UP UNTIL 1 MONTH AFTER THE WARRANTY EXPIRED. ALMOST ONE MONTH TO THE DAY, THE INSTRUMENT CLUSTER STOPPED WORKING. FORD WOULD REPLACE IT AT A COST OF AT LEAST $500, SO I REPLACED IT MYSELF BY ORDERING A PART ON LINE FOR A TOTAL OF $45. A COUPLE OF MONTHS LATER, THE IGNITION CYLINDER WOULD NOT ALLOW THE KEY TO FIT ALL THE WAY IN AND AS A RESULT THE CAR WAS NOT ABLE TO START, RESULTING IN A COST OF AROUND $300 TO REPLACE. I AM BEGINNING TO SEE THE STALLING PROBLEM FROM THE FAULTY FUEL PUMP. NOW MY AUTOMATIC DOOR LOCKS AND TRUNK RELEASE JUST STOPPED WORKING AND THE CAR IS MAKING A VERY ODD GRINDING NOISE WHEN YOU TURN. IT WOULD BE ONE THING IF I WAS THE ONLY ONE WITH THESE PROBLEMS, BUT THE FACTS ARE OUT THERE AND MANY, MANY, MANY PEOPLE ARE ALL HAVING THE EXACT SAME PROBLEMS! I HAVE WRITTEN TO FORD MAIN OFFICES AND MY LOCAL FORD DEALERSHIP SERVERAL TIMES ON THESE MATTERS AND I HAVE NEVER HEARD ANYTHING BACK. I HONESTLY AM NEVER BUYING A FORD VEHICLE AGAIN.*AK
Air bags, Feb 10, 2004
AIRBAG WARNING LIGHT HAS BEEN ILLUMANITED FOR A MONTH. NOT UNDER EXTENDED WARRANTY WILL COST NEARLY $100.TO JUST LOOK AT. OTHER COMPLIANTS TO THE NHTSB IGNORED.*AK
Electrical system, Feb 10, 2004
IGNITION LOCK CYLANDER JAMMED, INSERTED KEY, CANNOT TURN KEY. HAD TO REPLACE LOCK CYLANDER. THIS IS THE SECOND SUCH INCIDENT IN SIX MONTHS.*AK
Electrical system, Feb 10, 2004
FORD FOCUS 2000 IGNITION LOCKS FOR THE 15TH TIME. I WENT TO DEALER AND THEY CHARGED ME $450 TO FIX MY WELL KNOWN PROBLEM. PEOPLE FROM THE DEALER TOLD ME THAT IT IS COMMON THAT PEOPLE BRING THEIR FORD FOCUS TO REPAIR THE IGNITION. I WOULD NOT RECOMEND BUYING CAR FROM FORD. I HAD A FORD ESCORT ONCE THAT I HAD TO REPLACE THE COMPUTER BECAUSE I WENT ON REVERSE FOR MORE THAN 150 YARDS. IT SEEMS LIKE I NEVER LEARN.*AK
Engine and engine cooling, Feb 9, 2004
CONSUMER RECEIVED A RECALL NOTICE FOR STALLING. *AK
Fuel system, Gasoline, Feb 9, 2004
AFTER PARKING CONSUMER RETURNED AND ATTEMPTED TO START THE VEHICLE, BUT IT DID NOT START. CONSUMER SMELLED FUEL ODORS INSIDE THE VEHICLE. CONSUMER LEFT THE VEHICLE TO DISCOVER A POOL OF GAS UNDER THE VEHICLE. DEALER EXAMINED THE VEHICLE, AND DETERMINED THAT THE FUEL LINE DETACHED FROM THE FUEL TANK. *AK CONNECTION OF FUEL LINE TO THE FUEL TANK AND FUEL LINE CLIP WAS REPAIRED BY SERVICE DEALERSHIP. VEHICLE WAS ALSO TESTED BY DEALER. *LA
Fuel system, Gasoline, Feb 9, 2004
UPON INSPECTION OF THE FUEL INJECTION BY THE DEALERSHIP CONSUMER WAS INFORMED THAT THE PART DIDN'T NEED REPLACEMENT, BUT IF ANY OF THE SYMPTOMS OCCURRED AGAIN, TO BRING THE VEHICLE IN IMMEDIATELY AND THE PART WILL BE REPLACED. CURRENTLY, THE SYMPTOMS REAPPEARED, BUT DEALERSHIP WAS NOT ABLE TO PERFORM RECALL REPAIRS BECAUSE THE PART WAS NOT AVAILABLE.*AK
Electrical system, Feb 9, 2004
I WAS UNABLE TO INSERT THE KEY INTO THE IGNITION AND THEREFORE UNABLE TO START THE VEHICLE. NEITHER OF THE TWO KEY I HAD WOULD WORK. ACCORDING TO MY LIMITED WEB RESEARCH, THIS IS NOT AN UNCOMMON OCCURRENCE FOR FORD FOCUS OWNERS. UNFORTUNATELY, NO RECALL CURRENTLY ADDRESSES THIS EXCEPTIONALLY INCONVENIENT $400-$500 REPAIR.
Steering, Feb 9, 2004
FORD FOCUS ZX3 2000, KEY WILL NOT GO INTO IGNITION MORE THAN 1 - 2 INCHES AND WILL NOT TURN. STEERING WHEEL IS LOCKED.
Engine and engine cooling, Feb 9, 2004
I RECEIVED A NOTICE OF A RECALL ON MY 2000 FORD FOCUS CONCERNING THE DEFECTIVE FUEL PUMP DESIGN. THE NOTICE RECOMMENDED WAITING UNTIL THE NEW DESIGN WAS AVAILABLE IN JANUARY 2004 BEFORE TAKING THE VEHICLE TO THE DEALER.THE VEHICLE WAS NOT SHOWING ANY SYMPTOMS AT THIS POINT BUT DID SO SHORTLY AFTERWARD.SHORTLY BEFORE GETTING A SCHEDULE TO TAKE IT IN,THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. THE DEALER REPLACED THE RECALL FUEL PUMP SYSTEM BUT FOUND THE ENGINE LIGHT WAS ON BECAUSE OF A STICKING EXHAUST VALVE ON ONE SIDE OF THE ENGINE WHICH WOULD HAVE TO BE REPLACED AT A COST OF $1900.THIS WAS IN ADDITION TO A $100 DIAGNOSTIC FEE.THE CONDITION WAS DESCRIBED AS NOT LIKELY TO CAUSE STALLING OR FURTHUR DAMAGE IF THE VEHICLE WAS DRIVEN. I TOOK THE CAR TO THE DEALER WHERE THE CAR WAS PURCHASED. PRIOR TO ARRIVING AT THE 2ND DEALER'S SHOP THE CHECK ENGINE LIGHT WAS NO LONGER ON.THE DIAGNOSIS WAS SIMILAR AND THE COST WAS PUT AT $2100 PLUS AN $85 DIAGNOSTIC FEE.AFTER REQUESTING AN EXPLANATION OF WHY THIS DAMAGE WOULD OCCUR ON A CAR WITH JUST 28K MILES AND ONLY AFTER THE FUEL PUMP SYMPTOMS STARTED,THE REPAIR COST WAS REDUCED TO $600. BECAUSE THE CAR WAS PURCHASED A LITTLE OVER 3 YEARS AGO THE 36,000 MILES ENGINE WARRANTY DID NOT APPLY.THE CAR WAS RUNNING FINE AND APPEARED TO HAVE NO PROBLEMS UNTIL THE FUEL PUMP MALFUNCTIONED AS FORD EXPECTED. I AM CERTAIN THIS CAUSED THE ENGINE DAMAGE. I WILL ALSO FILE A COMPLAINT WITH FORD .
Electrical system, Feb 8, 2004
IGNITION SWITCH FAILED. KEY WOULD ONLY ADVANCE HALFWAY. FINALLY ABLE TO INSERT KEY, BUT COULD NOT TURN TO UNLOCK STEERING COLUMN.*AK
Engine and engine cooling, Feb 6, 2004
WHILE DRIVING 20-25 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE ENGINE. VEHICLE WAS TAKEN TO THE DEALER, AND MECHANIC DETERMINED IT WAS AN ENGINE PROBLEM. BUT, THERE WAS NO RECALL. *AK
Latches/locks/linkages, Feb 5, 2004
THE OWNER COULD NOT UNLOCK THE FRONT PASSENGER SIDE OR REAR DRIVER SIDE DOORS FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THE DEALER WAS NOTIFIED. *NM
Fuel system, Gasoline, Feb 5, 2004
THE DEALER CHARGED THE CONSUMER $80.00 FOR A DIAGNOSTIC TEST BEFORE THEY WOULD PERFORM THE RECALL. RECALL 03V482000 RELATED TO FUEL FILTER CONTAMINATION. *NM