2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints
3,738 reports, newest first.
Tires, Oct 7, 2009
FALKEN ZIEX ZE-512, AUTOMOBILE TIRES, SIDEWALL RUBBER BADLY CRACKING ALMOST TO THE RADIALS, NOTICED AFTER 2.5 YRS AND LESS THAN 17000 MILES. ALL TIRES ON THE VEHICLE ARE EQUALLY AFFECTED/ DAMAGED. NO VIN HAS BEEN SUPPLIED AS THESE TIRES WERE AN AFTERMARKET PURCHASE, HAVING NOTHING TO DO WITH FORD. *TR
Electrical system, Oct 4, 2009
2000 FORD FOCUS ZX3 BATTERY CABLES. NOT INCLUDED BY FORD IN VIN RANGE FOR CURRENT RECALL 02V288000 " CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR." ALTHOUGH THIS VEHICLE SUFFERS IDENTICAL SYMPTOMS PLUS STALLING IN TRAFFIC WHICH PUTS OPERATORS LIFE AT RISK.. *TR
Visibility, Oct 3, 2009
FORD FOCUS ELECTRIC WINDOW MOTOR REPLACEMENT BECAUSE OF PLASTIC PARTS. MUST REPLACE THE MOTOR TO GET THE PLASTIC WINDOW PARTS. THIS HAS HAPPEN TO 3 OUT OF FOUR WINDOWS AND THE PRICE TO REPLACE IS $200 - $300 EACH WINDOW. THIS IS A COMMON PROBLEM WITH ALL FOCUS OWNERS ALL OVER THE NATION. *TR
Electrical system, Sep 24, 2009
I HAVE A FORD FOCUS 2000 MODEL AND THE KEY WOULD NOT TURN IN THE IGNITION. THIS IS A COMMON PROBLEM AMONG FORD FOCUS MODELS OF 2000-2003. DUE TO THIS DEFECT I GOT STUCK ON THE HIGHWAY AND HAD TO BE TOWED. THIS IS A SERIOUS DEFECT AND CAN CAUSE SERIOUS ACCIDENTS. *TR
Electrical system, Sep 21, 2009
KEY WOULD NOT TURN. SEEMS LIKE THERE IS PROBLEM WITH IGNITION CYLINDER. *TR
Electrical system, Sep 18, 2009
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHEN INSERTING THE KEY INTO THE IGNITION, IT WILL NOT TURN TO START THE VEHICLE. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 95000.
Electrical system, Sep 10, 2009
THIS IS THE FOURTH TIME THAT THE IGNITION SWITCH HAS FAILED ON THE FORD FOCUS. THE KEY WILL GO INTO THE IGNITION BUT WILL NOT TURN LEAVING US STRANDED. WE WERE LUCKY THIS TIME AS THE FAILURE OCCURRED AT HOME. ONE OF THE PREVIOUS TIMES WAS IN THE MIDDLE OF WINTER WHEN MY ELDERLY MOTHER WAS DRIVING THE CAR AND WAS STRANDED IN THE COUNTRY SIDE WITHOUT CELL PHONE SERVICE. SHE WAS HELPED BY A PASSERBY THAT TOOK HER TO A SERVICE STATION. THIS PROBLEM HAS BEEN BROUGHT TO THE ATTENTION OF THE DEALER AND WE HAVE BEEN TOLD THAT IT IS OUR PROBLEM AND POSES NO SAFETY ISSUES. FORDS ATTITUDE TOWARDS THIS PROBLEM HAS BEEN THAT THE IGNITION SWITCH IS A CONSUMABLE PART (E.G. TIRES, BRAKEPADS ETC.) AND YOU SHOULD BE HAPPILY TO GET MORE THAN THE 12000 MILE WARRANTY ON THE PART. SOONER OR LATER SOMEONE WILL BE STRANDED BY THIS SUB-STANDARD PART AND IT CAUSE THEM HARM OR DEATH. FORD NEEDS TO BE HELD ACCOUNTABLE BEFORE THIS HAPPENS. *TR
Equipment, Aug 31, 2009
IN MY 2000 FORD FOCUS SE WAGON THE KEY IN MY IGNITION REFUSES TO ALLOW ME TO REMOVE THE KEY AND THEN RE-INSERT THE KEY TO START THE ENGINE. I AM ABLE TO PUT THE KEY IN THE LOCK BUT NOT TURN IT. IT HAS HAPPEN NUMEROUS TIMES A COUPLE OF TIMES DURING THE WINTER AFTER I HAD WENT TO TOWN TO GET SUPPLIES. IT USUALLY TAKES 1 TO 2 HOURS TO GET IT WIGGLED ENOUGH TO LET THE KEY TURN TO THE AUX, AND START POSITIONS. IT SEAMS THAT I WILL HAVE TO PAY $400 TO $500 TO GET IT REPAIRED OR REPLACED. THERE WERE NO EVENTS LEADING UP TO THE FIRST FAILURE IT SIMPLY REFUSED TO LET ME TURN THE IGNITION AFTER I INSERTED THE KEY INTO THE IGNITION. THIS LAST TIME AFTER 4 HOURS OF WORKING WITH IT AND HAVING A LOCKSMITH COME OUT AND DETERMINE IF IT COULD BE FIXED HE SAID IT WOULD NEED TO BE TOTALLY REPLACED. *TR
Steering, Aug 26, 2009
THE KEY WILL NOT TURN IN THE IGNITION FOR NO REASON, STEERING WHEEL IS LOCKED AND UNABLE TO TURN KEY ON A 2000 FORD FOCUS. *TR
Latches/locks/linkages, Aug 25, 2009
THE CAR WAS DRIVING JUST FINE, BUT WHEN I GOT HOME AND NEEDED TO GO AND MEET MY WIFE, THE KEY IGNITION SWITCH LOCKED UP. THIS IS ABOUT THE THIRD OR FOURTH TIME THIS HAS HAPPENED SINCE I'VE OWNED THE CAR. SINCE THE CAR HAS ALSO STALLED BEFORE, IT SURE WOULD BE A BIG SAFETY ISSUE IF YOU COULDN'T GET IT STARTED IN THE MIDDLE OF A BUSY INTERSECTION. THIS IS RIDICULOUS. COME ON FORD, FIX THIS! NOW I HAVE TO PAY BIG DOLLARS IN A BAD ECONOMY TO GET THIS FIXED BY SOMEONE ELSE. SINCE THE SYSTEM IS ELECTRONIC, WHO KNOWS IF IT SOMEHOW EFFECTS OTHER ELECTRONICS IN THE VEHICLE. ON AN 83 DEGREE DAY, IN BLACK INTERIOR, AND NO WAY TO ROLL DOWN THE ELECTRIC WINDOWS BECAUSE OF BEING UNABLE TO TURN THE KEY, IT CAN GET QUITE HOT, QUITE QUICKLY. *TR
Electrical system, Aug 19, 2009
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT IS UNABLE TO PLACE THE KEY INTO THE IGNITION WITHOUT FORCE. AFTER ADDING OIL INTO THE CYLINDER THE KEY CAN BE PLACED INTO THE IGNITION NORMALLY; HOWEVER, AFTER A SHORT TIME THE FAILURE RECURRED. THE DEALER STATED THAT THE IGNITION CYLINDER WOULD HAVE TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT THE IGNITION CYLINDER WOULD HAVE TO REPLACED AND BECAUSE THERE ARE NO CURRENT RECALLS NO COMPENSATION WOULD BE OFFERED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 109,000.
Electrical system, Aug 18, 2009
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE PARKING LAMP AND TAIL LAMPS WERE NONFUNCTIONAL. THE CONTACT REPLACED THE FUSE ON FIVE SEPARATE OCCASIONS AND THE FAILURE RECURRED. THE VEHICLE'S POWER LOCK SYSTEM ALSO FAILED TO OPERATE. SHE DISCOVERED THE FAILURE WAS CONTRIBUTED TO THE DECK LID HARNESS. THE VEHICLE HAS NOT BEEN INSPECTED BY A CERTIFIED TECHNICIAN. NHTSA CAMPAIGN ID NUMBER 00V411000 - ELECTRICAL SYSTEM;WIRING IS RELATED TO THE FAILURE; HOWEVER, THE VIN NUMBER WAS EXCLUDED FROM THE RECALL. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 50,300. UPDATED 11/06/09. *LJ THE CONSUMER STATED WHILE DRIVING, SHE NOTICED THE DASHBOARD WAS NOT LIT AND SHE WAS UNABLE TO READ THE SPEEDOMETER. THE HEADLIGHTS WERE WORKING. THE CONSUMER REPLACED THE FUSE AND THE DASHBOARD LIT UP PROPERLY. HOWEVER, A SHORT WHILE LATER THE FUSE BLEW AGAIN. THE CONSUMER ALSO DISCOVERED THE TAIL LIGHTS AND PARKING LIGHTS WERE NOT WORKING AS WELL. ALSO, THE POWER DOOR LOCKS FAILED. THE CONSUMER DISCOVERED 4 WIRES HAD BEEN COMPLETELY SEVERED, AND ALL THE OTHERS HAD BARE PATCHES WHERE THE INSULATION HAD RUBBED OFF. THE CONSUMER STATED A RECALL HAD BEEN ISSUED FOR THE EXACT PROBLEM, BUT HER VIN WAS NOT INCLUDED. UPDATED 11/10/09.*JB
Electrical system, Aug 14, 2009
KEY WON'T TURN 2000 FORD FOCUS. *TR
Fuel system, Gasoline, Aug 12, 2009
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE HESITATED. THE FAILURE OCCURRED INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE STALLED ON TWO SEPARATE OCCASIONS. THE FUEL FILTER, SPARK PLUGS, AND WIRING WERE REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE OR FOUR SEPARATE OCCASIONS FOR IDENTICAL FAILURES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 93,000.
Electrical system, Aug 3, 2009
IGNITION WAS WORKING FINE. TWENTY MINUTES LATER, THE KEY WOULD GO IN THE IGNITION, BUT WOULD NOT TURN. MY VEHICLE IS IN PROCESS OF BEING REPAIRED. I FOUND OUT THIS IS A CHRONIC PROBLEM WITH 2000-2004 FORD FOCUS. MINE IS A 2000. AGGRAVATED THAT FORD HAS NOT BEEN MADE RESPONSIBLE TO RECALL THESE VEHICLES. NOT ONLY DO I HAVE AN EXPENSIVE REPAIR, I MISSED A DAY OF WORK BECAUSE I WAS STRANDED. *TR
Electrical system, Jul 23, 2009
MY KEY WON'T TURN IN THE IGNITION OF MY 2000 FORD FOCUS. *TR
Electrical system, Jul 19, 2009
CAR KEY GETS STUCK IN IGNITION. WILL NOT COME OUT. *TR
Engine and engine cooling, Jul 18, 2009
THE EARLY YEARS FORD FOCUS, 2000 - 2002 ARE EXPERIENCING A CATASTROPHIC ENGINE FAILURE THAT CAN OCCUR AT ANY TIME. THIS PROBLEM INVOLVES THE VALVE SEAT ON THE INTAKE VALVE OF THE CYLINDER HEAD. THE VALVE SEAT CRACKS, BREAKS APART AND FALLS INTO THE CYLINDER DESTROYING THE PISTON, HEAD AND BLOCK CYLINDER WALL ON THE SINGLE OVER HEAD CAM (SOHC) 2.0 LITER ENGINES - VIN 'P'. IT IS SUCH A WIDE SPREAD PROBLEM THAT FORD MOTOR COMPANY IS RUNNING OUT OF PARTS. AUTO PART STORES KNOW OF THIS PROBLEM. PISTON RING MANUFACTURERS KNOW OF THIS PROBLEM. BOTH OF WHICH ARE SELLING PARTS AT VERY HIGH VOLUMES RELATED TO THE ENGINE FAILURE. MACHINE SHOPS ALL KNOW ABOUT THIS PROBLEM AND STATE THAT IT GOES FURTHER BACK TO THE FORD ESCORT MODEL ALSO. SALVAGE YARDS KNOW ABOUT THIS PROBLEM AND ARE GETTING 10 PHONE CALLS A DAY FOR USED SOHC ENGINES. SALVAGE YARDS ARE SELLING ANY AND ALL SOHC ENGINE AS SOON AS THEY GET THEM IN IN VEHICLES. OWNERS WHO CHOOSE TO REPLACE THEIR ENGINES WITH 'USED' SALVAGED ENGINES ARE ENCOUNTERING THE DROPPED VALVE SEAT PROBLEM AGAIN AS THE REPLACEMENT ENGINES FAIL AT APPROXIMATELY 100K MILES ALSO - JUST AS THE ORIGINAL HAD FAILED. FORD MOTOR COMPANY KNOWS OF THIS PROBLEM AND IS PROVIDING THE OPTION OF INSTALLING A SALVAGED ENGINE. COST FOR INSTALLING A SALVAGED ENGINE WITH UNVERIFIABLE MILES HAS BEEN QUOTED AT $1250 FOR THE ENGINE, $2500 TO $3000 TOTAL FOR INSTALLATION. THIS PROBLEM IS GREATER AND LARGER THAN THE 'FUEL PUMP' SAFETY ISSUE AND THE 'BRAKE' ISSUE. THE VALVE SEAT CAN AND DOES BREAK AT ANY TIME - THIS PROBLEM IS SHOWING UP IN LATER YEARS ALSO, 2003. *TR
Electrical system, Jul 16, 2009
AFTER STALLING OUT THE ENGINE OF MY 5 SPEED TRANSMISSION IN 1ST GEAR, THE CAR WOULDN'T START AGAIN AND IN FACT LOST ALL POWER. IT WAS JUMP STARTED, BUT IN 1ST AND 2ND GEAR, IT SPUTTERED AND LURCHED FORWARD, THEN DIED AGAIN. WE HAD TO HAVE THE CAR TOWED TO THE SHOP AS IT WAS UNDRIVABLE. LUCKY WE WERE JUST IN A PARKING LOT AND NOT OUT ON THE ROAD OR IT COULD HAVE BEEN DISASTROUS. EVEN THE EMERGENCY FLASHERS WOULD NOT TURN ON DUE TO NO POWER. THE REPAIR SHOP SAID THAT THE BATTERY IS COMPLETELY DEAD AND THAT THE BATTERY CABLES WERE MELTED. *TR
Latches/locks/linkages, Jul 12, 2009
FORD FOCUS KEY WILL NOT TURN IN LOCK LEAVING ME AND FAMILY STRANDED IN THE HEAT UNTIL A LOCKSMITH COMES. HAPPENS OVER AND OVER. *TR
Latches/locks/linkages, Jul 1, 2009
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE REAR DOORS WOULD NOT REMAIN CLOSED AND RANDOMLY OPENED WHILE DRIVING AT ANY SPEED. THE REAR DRIVER'S SIDE DOOR STOPPED WORKING FIRST AND WAS REPAIRED BY THE CONTACT. CURRENTLY, THE FAILURE IS OCCURRING TO THE REAR PASSENGER SIDE DOOR. THROUGH ONLINE RESEARCH, HE FOUND NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE FORD MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. HE BELIEVES THAT THE VEHICLE SHOULD BE INCLUDED IN THE RECALL SINCE THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 105,000. UPDATED 8/10/09 *CN UPDATED 08/13/09.*JB
Structure, Jun 23, 2009, crash
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 65 MPH, THE CONTACT CRASHED INTO A GUARDRAIL WITH THE FRONT DRIVER'S SIDE OF THE VEHICLE. HE SUSTAINED INJURIES TO THE LEFT SIDE OF HIS HEAD DUE TO THE GRAB HANDLE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS REPAIRED. THE CONTACT FEELS THAT THE GRAB RAIL IN THE VEHICLE IS UNSAFE BECAUSE IT PROTRUDES FROM THE HEAD LINER IN A FOLDED POSITION. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 139,000 AND CURRENT MILEAGE WAS 140,000. UPDATED 06/29/09 *BF UPDATED 07/02/09.*JB
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Jun 18, 2009
2000 FORD FOCUS SE, PURCHASED NEW 04/2001 --- 06/02 - CAR DIED ON FATHERS DAY, REPLACED BATTERY WITH ONE FROM AUTO ZONE; ?/03 - AT SERVICE CALL FOR RECALL OF HARNESS WIRING, COMPLAINED ABOUT LED LIGHTS FLICKERING, NO PROBLEM FOUND; 10/05 - CAR DIED, TOWED TO FORD, BATTERY REPLACED; 12/06 - SERVICE AT FORD, COMPLAINED ABOUT LED LIGHTS FLICKERING AGAIN, NO REMEDY; 06/07 - CAR DIED, TOWED TO CHRYSLER DEALER (MY EMPLOYER), COULD NOT LOCATE PROB, CHARGED BATTERY, 06/07 CAR DIED, REPLACED BATTERY; 06/07 CAR DIED, TOWED TO CHRYSLER - REPLACED ALTERNATOR; 09/08, IGNITION LOCKED/REPLACED; 02/09 CAR DIED, TOWED TO FORD, REPLACED BATTERY; 06/09, ELECTRICAL SYSTEM WARNING LIGHT ILLUMINATES AT 35-40 MPH. POSITIVE BATTERY CABLE INSULATION MELTED. SERVICE AT DODGE (EMPLOYER) - REROUTE POSITIVE CABLE DIRECTLY TO BOLT ON CONNECTOR TO BATTERY, PROBLEM CONTINUES - CARRIED TO FORD, THEY ADVISE ALTERNATOR IS BAD AND MUST BE REPLACED. ---- 9 YEARS, 5 BATTERIES, 3 ALTERNATORS, PROBLEM NOT CORRECTED. DEALER CONTINUES TO TREAT THE SYMPTOMS, NOT CURE THE DISEASE. SOMETHING IS CAUSING THIS TO HAPPEN CONTINUOUSLY. NUMEROUS FOCUS OWNERS AT LEAST THROUGH 2003 EXPERIENCE SAME ISSUES. SERVICE ADVISOR ADMITTED TO ME THAT THEY "REPLACE A LOT OF BATTERIES AND ALTERNATORS IN FOCUSES" AND THAT "IT SEEMS TO BE INORDINATELY HIGH NUMBERS". OTHER PROBLEMS WITH THIS CAR INCLUDE 3 SETS OF INFERIOR BRAKE PADS (FINALLY HAD A GOOD SET INSTALLED BY AN INDEPENDENT MECHANIC) AND CRACKED MOTOR MOUNTS CAUSING INTENSE VIBRATION ESPECIALLY WHEN ENGINE IS COLD. SEEKING REMEDY FOR ELECTRICAL ISSUES - CONSIDERING CONSULTING ATTORNEY TO START CLASS ACTION LAWSUIT. CONCERNED ABOUT POTENTIAL FIRE HAZARD. MY DAUGHTER WAS DRIVING THIS CAR FOR PAST 2 YEARS, FINALLY KNUCKLED AND BOUGHT HER A GREAT CHRYSLER PT CRUISER FOR HER PERSONAL SAFETY. I AM NOT IN A POSITION TO ACQUIRE ANOTHER VEHICLE FOR MYSELF AND MUST CONTINUE TO DRIVE THE FOCUS UNTIL OTHERWISE CAPABLE OF ANOTHER VEHICLE. WILL NEVER BUY FORD AGAIN. *TR
Suspension, Jun 17, 2009
THE RIGHT FRONT COIL SPRING ON MY 2000 FORD FOCUS HAS BROKEN. THIS FAILURE IS DUE TO A DEFECT IN THE MANUFACTURE OF THESE SPRINGS! FORD HAS ADMITTED AS MUCH IN THEIR CUSTOMER SATISFACTION PROGRAM LETTER DATED NOVEMBER 2004. THIS FAILURE HAPPENED WHILE MY 18 YEAR OLD DAUGHTER WAS DRIVING THE VEHICLE. FORTUNATELY IT DID NOT RESULT IN A CRASH, BUT AFTER READING SOME OF THE SUMMARIES IN THE OTHER 88 COMPLAINTS I BELIEVE THAT ONLY BY SHEAR LUCK AND THE GRACE OF GOD THERE HAVE BEEN NO FATALITIES. I DO BELIEVE THAT THERE HAVE BEEN SOME CRASHES AND INJURIES, ( SEE COMPLAINTS ON FRONT SUSPENSION IN YOUR DATABASE. I.E. ID NO. 886337) AS SOMEONE WHO WORKS IN THE AUTOMOTIVE INDUSTRY I STRIVE TO MAINTAIN MY VEHICLES TO VERY HIGH STANDARDS AND THIS INCLUDES KEEPING THEM CLEAN INCLUDING THE UNDERCARRIAGE. THIS IS WHY IF YOU WERE TO INSPECT MY VEHICLE YOU WOULD NOT FIND ANY EXCESSIVE CORROSION ANYWHERE ON THE CAR EXCEPT THE SPRING AT THE FAILURE AREA. THE FAILURE OCCURRED WHEN MY DAUGHTER WAS GOING OVER A SPEED BUMP. *TR
Electrical system, Jun 15, 2009
I BOUGHT MY DAUGHTER A 2000 FORD FOCUS IN 2008, IN FEB 2009 THE KEY WOULD NOT TURN IN THE IGNITION AT ALL. WE PLAYED WITH THIS FOR ABOUT A HALF AN HOUR AND IT FINAL TURNED OVER. THEN IN JUNE OF 2009 SAME THING HAPPEN TO MY DAUGHTER. WENT ON LINE TO READ OTHER PEOPLES REVIEWS AND THERE WAS PLENTY OF THEM ABOUT THE IGNITION CYLINDER LOCK. ONE VERY HELPFUL WHICH SAVED ME A TOWING BILL OF TELLING ME TO HIT THE KEY IN THE IGNITION WITH THE PALM OF MY HAND AND IT WORKED, SO WAS ABLE TO GET THE DAUGHTERS CAR HOME. 300 AND SOME ODD DOLLARS I HAVE REPLACE THE CYLINDER LOCK AND HOPE THAT IT DOESN'T FELL HER AGAIN. I FEEL THAT FORD SHOULD LOOK INTO THIS PROBLEM FOR THERE IS MANY PEOPLE THAT HAVE HAD THE SAME PROBLEM. LIKE I SAID I BOUGHT THE CAR FOR MY DAUGHTER AND GLAD THAT IT DIDN'T BREAK DOWN IN AN UNSAFE PART OF TOWN. SOME PEOPLE SAY THAT THEY DIDN'T GREASE THEM ENOUGH, I'M NOT SURE OF THE PROBLEM BUT FEEL THAT IT SHOULD BE FORD'S RESPONSIBILITY TO REPLACE THIS PART OR AT LEAST GIVE A GOOD EXPLANATION OF WHY IT IS HAPPENING TO SO MANY FORD FOCUSES. THERE ARE AT LEAST 50 COMPLAINTS ON THIS ON A SITE CALLED FOCAL JET, WHICH WAS VERY HELPFUL TO ME. PLEASE TAKE A LOOK INTO THIS PROBLEM. OTHER THAN THAT THE CAR HAS BEEN GREAT FOR THE DAUGHTER. *TR