2001 Ford Focus

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 1,790 owner complaints filed for this model year. This is the 5th highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 1,790

Of the 2001 reports, 173 involved a crash and 49 involved a fire. 136 people were injured and 8 people died.

Primary concernElectrical system500 reports · 28% of complaints
Owner complaints1,790Filed with NHTSA
Recall relationship14 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system500
  2. Fuel system301
  3. Gasoline277
  4. Engine and engine cooling248
  5. Service brakes195
  6. Hydraulic175
  7. Suspension153
  8. Air bags147

Recalls and investigations

  1. EquipmentFeb 24, 2012

    RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.

    IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.

    RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.

    Campaign 12E007000 on NHTSA.gov

  2. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  3. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  4. Exterior lighting, headlightsAug 11, 2008

    K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

    WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.

    K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.

    Campaign 08E050000 on NHTSA.gov

  5. Exterior lightingMay 24, 2006

    CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.

    Campaign 06E049000 on NHTSA.gov

  6. Exterior lightingMar 23, 2006

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

    Campaign 06E026000 on NHTSA.gov

  7. Latches/locks/linkages, doors, latchFeb 1, 2005

    CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.

    IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

    DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

    Campaign 05V030000 on NHTSA.gov

  8. Fuel system, gasolineNov 19, 2003

    ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.

    THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.

    THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 03V482000 on NHTSA.gov

  9. Steering, linkagesNov 6, 2002

    CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.

    LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.

    DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

    Campaign 02V289000 on NHTSA.gov

  10. Electrical system, 12v/24v/48v battery, cablesNov 6, 2002

    CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.

    THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.

    DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

    Campaign 02V288000 on NHTSA.gov

  11. Wheels, lugs/nuts/bolts/studsNov 29, 2001

    THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.

    THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.

    DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.

    Campaign 01I017000 on NHTSA.gov

  12. Visibility, windshield wiper/washer, motorAug 8, 2001

    VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.

    LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.

    DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

    Campaign 01V258000 on NHTSA.gov

  13. Seats, front assembly, reclinerMar 28, 2001

    PM CERTAIN SEDANS AND WAGONS, THE SEAT BACK RECLINER HANDLE SPRING COULD HAVE BEEN DAMAGED DURING AN IN-PROCESS TEST AND THE OCCUPANT MAY NOTICE A CHUCKING, OR PERCEIVED LOOSENESS OF THE FRONT SEAT BACK, OR THE SEAT BACK COULD UNEXPECTEDLY RECLINE.

    IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL.

    DEALERS WILL REPLACE THE SEAT BACK RECLINER HANDLE SPRING FOR THE DRIVER AND FRONT PASSENGER SEATS. OWNER NOTIFICATION BEGAN APRIL 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 01V108000 on NHTSA.gov

  14. Seats, front assembly, reclinerDec 14, 2000

    VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.

    IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.

    DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.

    Campaign 00V418000 on NHTSA.gov

Representative owner complaints: gasoline

277 reports, newest first. Show all

  1. Fuel system, Gasoline, Apr 20, 2010

    TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT WHEN SITTING STATIONARY WITH THE ENGINE RUNNING, THE VEHICLE WOULD STALL. THE CONTACT WAS ABLE TO PREVENT THE STALLING IF KEEPING SLIGHT PRESSURE ON THE ACCELERATOR BUT ONCE THE PRESSURE WAS RELEASED, THE ENGINE WOULD IDLE AND THEN STALL. THE CONTACT BELIEVED THE FAILURE WAS DIRECTLY RELATED TO NHTSA RECALL CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE) BUT HAD NOT CONFIRMED IF HIS VEHICLE WAS INCLUDED IN THE RECALL AS OF YET. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 129,000.

  2. Fuel system, Gasoline, Apr 7, 2010

    TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE ENGINE HESITATED AND THE SPEED DECREASED TO 30 MPH. SUDDENLY, THE VEHICLE STALLED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND AFTER WAITING FIFTEEN TO TWENTY MINUTES THE VEHICLE RESUMED TO NORMAL OPERATION. THE FAILURE OCCURRED APPROXIMATELY BETWEEN EVERY 10 TO 40 MILES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE SENSOR AND FUEL FILTER WERE REPLACED. THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 130,000.

  3. Fuel system, Gasoline, Electrical system, Mar 14, 2010

    MY2001 FORD FOCUS ZX3( MANUAL TRANSMISSION )WITH OVER 105,000 MILES ON IT HAS HAD A ELECTRONIC THROTTLE PROBLEM SINCE IT HAD 30,000 MILES ON IT. INTERMITTENTLY THE ENGINE SPEED WOULD NOT DECREASE WHEN YOUR FOOT IS TAKEN OFF THE ACCELERATOR PEDAL. THE CAR WOULD ACT LIKE THE CRUISE CONTROL WAS ENGAGED. THE CAR COULD BE CONTROLLED BY HEAVY BRAKING OR DEPRESSING THE CLUTCH. IT WAS TAKEN INTO THREE DIFFERENT FORD DEALER AT LEAST SEVEN DIFFERENT TIMES ONLY ONCE DID THEY CLAIM TO SEE THE PROBLEM. THAT TIME THE MECHANIC SHOW ME DISCONNECTING A ELECTRICAL PLUG UNDER THE HOOD CAUSED THE THROTTLE CONTROLS TO GO TO A FAIL SAFE MODE MAKING THE PROBLEM DISAPPEAR FOR PERIOD OF TIME(DAYS).I WAS TOLD TO BRING IT BACK IN WHEN IT HAPPENED AGAIN. I DID THAT, MECHANIC WAS KNOW LONGER WITH THE DEALERSHIP. SEVERAL PARTS WERE CHANGED SEVERAL DIFFERENT TIMES BUT DID NOTHING TO CORRECT THE PROBLEM. WHEN THE PROBLEM IS PRESENT THE ENGINE SPEED WILL DECREASE TO A FAST IDLE ONCE THE CAR COMES TO A COMPLETE STOP. THE PROBLEM WILL GO AWAY SOMETIMES AFTER SHUTTING OFF THE ENGINE AND RESTARTING BUT NOT ALWAYS. *TR

  4. Fuel system, Gasoline, Electrical system, Mar 3, 2010

    I HAVE HAD NUMEROUS STALLING CONDITION WHILE DRIVING THAT HAVE BEEN FRIGHTENING. SEVERAL FUEL MODULES HAVE BEEN REPLACED AS WELL AS HARNESS REPAIRS. THE DEALER HAS FINALLY REPLACED THE HARNESS GOING TO THE FUEL PUMP STATING IT HAD BEEN RUBBING AGAINST THE BODY AND GROUNDING OUT. I AM NOT SURE THIS WILL FIX THE PROBLEM SINCE IT IS INTERMITTENT. IT APPEARS THE DEALER HAS DONE SEVERAL WIRING HARNESS REPAIRS LEADING TO THE FUEL PUMP.

  5. Fuel system, Gasoline, Mar 3, 2010

    TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH. THE ENGINE LOSS POWER WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED WHENEVER TRAVELING AT THE SPEED RATE OF 65 MPH. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE). THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 120,000. THE CURRENT MILEAGE WAS 128,000.

  6. Fuel system, Gasoline, Jan 12, 2010

    TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING THE VEHICLE LOSS POWER AND STALLED. THE SPEED IS UNKNOWN. THE VEHICLE WAS TOWED TO THE NEAREST REPAIR SHOP WHERE THEY ADVISED HER THAT THE FUEL PUMP FAILED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON HER VEHICLE. RECALL NHTSA CAMPAIGN ID NUMBER 03V482000, FUEL SYSTEM, GASOLINE IS RELATED TO THE FAILURE; HOWEVER, HER VIN WAS NOT INCLUDED. THE VEHICLE WAS REPAIRED FOR OVER $650 AT THE OWNER'S EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 120,000.

  7. Fuel system, Gasoline, Electrical system, Nov 4, 2009, fire

    TL* THE CONTACT OWNS A 2001 FORD FOCUS. SHE HAD HER VEHICLE REPAIRED ACCORDING TO RECALL# 03V482000 ( FUEL SYSTEM, GASOLINE). AFTER THE REPAIR WHILE AT A LOCAL GAS STATION SHE SAW A PUDDLE OF GASOLINE FROM UNDER THE FUEL TANK. THE VEHICLE WAS TOWED BACK TO THE DEALER AND AN UPDATED VERSION OF THE COMPONENT WAS INSTALLED. YEARS LATER, WHILE DRIVING THE DRIVER-SIDE HEAD LIGHT FAILED. SHE PULLED OVER TO A LOCAL STORE AND TURNED THE VEHICLE OFF. MINUTES LATER SMOKE ENGULFED THE FRONT-END OF THE VEHICLE, AND THEN FLAMES ERUPTED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND CUT THE BATTERY CABLES. A FIRE FIGHTER SPECULATED THAT THE BATTERY CAUSED THE FIRE. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO RECALL #: 02V288000 (ELECTRICAL SYSTEM:BATTERY:CABLES). UPON CONTACT SHE WAS ADVISED THAT HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE VIN RANGE. SHE WAS IN THE PROCESS OF SENDING CORRESPONDENCE TO THE MANUFACTURER THAT EXEMPLIFIES THE FAILURE. THE FAILURE MILEAGE WAS . THE CURRENT AND FAILURE MILEAGES WERE 115,000.

  8. Fuel system, Gasoline, Oct 15, 2009

    TL* THE CONTACT OWNS A 2001 FORD FOCUS . THE VEHICLE INTERMITTENTLY EXHIBITS A NO-START CONDITION. A TECHNICIAN FROM THE DEALER CONCLUDED THAT HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL # 03V482000 (FUEL SYSTEM, GASOLINE). HER VEHICLE REMAINED AT THE DEALER. THE FAILURE MILEAGE WAS 83,000.

  9. Fuel system, Gasoline, Oct 6, 2009

    VEHICLE ENGINE RPM WAS RUNNING HIGH AND LOW WHILE IDLING. THEN CAR COMPLETELY SHUT DOWN AND WOULD NOT RESTART. PREVIOUSLY HAD SIMILAR PROBLEM AND REPLACED THE FUEL PUMP WITH FORD PUMP IN 2007 AND WAS TOLD THAT THE PUMP IS BAD AGAIN. *TR

  10. Fuel system, Gasoline, Sep 28, 2009

    TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE ENGAGING THE ACCELERATOR PEDAL, THE VEHICLE SHUT OFF DUE TO THE FUEL PUMP. THE MANUFACTURER STATED THAT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE CONTACT IS AWARE OF THE SAFETY RISK SINCE THE FAILURE COULD POTENTIALLY CAUSE A CRASH. THE CURRENT MILEAGE WAS 46,000 AND THE FAILURE MILEAGE WAS 45,000.

  11. Fuel system, Gasoline, Aug 17, 2009

    WE HAVE A 2001 FORD FOCUS THAT WOULD CUT OUT AND DIE DURING ACCELERATION. WE FOUND THAT THIS MODEL HAD A RECALL NOTICE ON IT AND TOOK IT TO THE LOCAL FORD DEALERSHIP, JACK KISSEE FORD, AND WAS TOLD THAT IT WAS NOT COVERED. THE FINDINGS THAT THEY RETURNED TO US WAS THAT IT NEEDED THE FUEL PUMP AND FUEL FILTER REPLACED, THE SAME AS THE RECALL. WE TOOK IN THE SAFETY RECALL INFORMATION FROM YOUR WEBSITE WITH ALL RELEVANT INFORMATION. *TR

  12. Fuel system, Gasoline, Jul 20, 2009

    I OWN A 2001 FORD FOCUS,I WAS COMING BACK FROM DALLAS AND MY CAR LOST POWER. I HAD TO GET ONTO THE SHOULDER,IT WOULD NOT GO FASTER THAN 20 MILES. I HAD SURGES IN POWER. I DID MAKE IT HOME WITHOUT AN ACCIDENT. NEXT DAY CAR WOULD NOT START. CALLED AND HAD IT TOWED TO MY MECHANIC. MY MECHANIC SAID IT STARTED FINE,I LEFT IT THERE ,NEXT DAY IT WOULD NOT START. MECHANIC CALLED AND SAID IT NEEDED A NEW FUEL PUMP AND FILTER. I THEN CALLED SPIKES FORD IN MISSION TX. THEY SAID MY VIN # WAS NOT ON THE RECALL. SO I CALLED FORD MYSELF,COMPUTERS WERE DOWN,THEY SAID TO HAVE IT FIXED AND CALL THEM BACK.THEY WILL NOT DO ANYTHING. *TR

  13. Fuel system, Gasoline, Jul 12, 2009

    EXTREMELY POOR GAS MILEAGE ON MY 2001 FORD FOCUS, . HESITATION STARTED OVER THE LAST COUPLE OF MONTHS. HAD A FULL TUNE UP. NOW THE CAR HESITATES AT ALL SPEEDS AND IT SEEMS LIKE IT IS GOING TO STALL AT ANY MOMENT. DID A RECALL SEARCH AND FOUND OUT THAT THE FUEL PUMP IS ON RECALL FOR THAT PARTICULAR MODEL AND YEAR SO I AM HEADING TO THE DEALER THE FIRST OF THE WEEK TO GET IT DONE. FINGERS CROSSED. *TR

  14. Fuel system, Gasoline, Jun 23, 2009

    TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATES AS IF IT WILL STALL. AFTER SEVERAL MONTHS OF EXPERIENCING THIS ISSUE, THE CONTACT TOOK THE VEHICLE TO THE DEALER. A MECHANIC REPLACED THE FUEL DELIVERY MODULE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE), WHICH CORRECTED THE FAILURE. CURRENTLY, FOUR YEARS LATER, THE FAILURE HAS RECURRED. THE DEALER STATED THAT BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED AND WAS ONLY COVERED FOR 12,000 MILES, THEY WOULD NO LONGER BE RESPONSIBLE FOR ANY NEW REPAIRS. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 150,000.

  15. Fuel system, Gasoline, Jun 8, 2009

    TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT DROVE TO A REPAIR SHOP AND THE MECHANIC REPLACED SEVERAL PARTS; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE FUEL PUMP WAS EVENTUALLY DETERMINED TO BE THE CAUSE OF THE FAILURE. THE DEALER AND MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE). THE CURRENT AND FAILURE MILEAGES WERE 83,000.

  16. Fuel system, Gasoline, Jun 3, 2009

    TL*THE CONTACT OWNS A 2001 FORD FOCUS. ON MAY 25, 2008, THE VEHICLE WOULD NOT MOVE WHEN THE CONTACT ATTEMPTED TO ACCELERATE. HE TOOK THE VEHICLE TO A REPAIR SHOP AND THE MECHANIC STATED THAT THE FUEL PUMP FAILED. THE MECHANIC FURTHER STATED THAT THE PART COULD NOT BE REPLACED BECAUSE HE DID NOT HAVE THE PROPER TOOL TO REMOVE THE FUEL PUMP. ONLY THE FORD DEALER WAS EQUIPPED WITH THE TOOL. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE). THE ESTIMATED REPAIR COST WOULD BE $1,000. THE MANUFACTURER CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND WOULD NOT ASSIST WITH THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 59,000.

  17. Fuel system, Gasoline, Jan 12, 2009

    2001 FORD FOCUS RECALL FOR FAULTY FUEL PUMP. *NJ THE CONSUMER STATED OVER THE LAST FEW MONTHS THE VEHICLE HAS STALLED SEVERAL TIMES. THE CONSUMER DISCOVERED A RECALL, BUT THE DEALER WANTED TO CHARGE 95.00 JUST TO PERFORM A DIAGNOSTIC TEST TO DETERMINE THE CAUSE OF THE PROBLEM AND THE TEST WOULD ONLY DETECT A FAULTY FUEL PUMP WHEN IT WAS IN FAILURE MODE. THE TEST WOULD NOT REVEAL A PROBLEM SINCE THE FAILURE ONLY OCCURRED ON THE ROAD AND ON AN INTERMITTENT BASIS. *JB UPDATED 04/20/10 THE CONSUMER STATED FOR YEARS HIS DAUGHTER HAD PROBLEMS WITH THE VEHICLE STALLING. UPDATED 05/07/10.*JB

  18. Fuel system, Gasoline, Dec 31, 2008

    MY SECOND 2001 FORD FOCUS STATION WAGON(# ) HAS JUST STARTED TO LOSE FUEL PRESSURE SPORADICALLY WHEN DRIVING. SEVERAL TIMES IT HAS CAUSED A LOSS IN BREAK-ABILITY, SINCE THE ENGINE ISN'T RUNNING SMOOTHLY WHEN THE PRESSURE DROPS. IT DEFINATELY CAUSES THE CAR TO STALL AND NOT RUN AS WELL, WHICH COULD LEAD TO A WRECK. MY FIRST 2001 FORD FOCUS WAGON (#) HAD THE SAME ISSUE, AND IT WAS REPAIRED BY FORD UNDER THE NHTSA 03V482000 RECALL, YET FORD IS DENYING THE SECOND WAGON FOR A RECALL REPAIR. I HOPE TO RESOLVE THIS ISSUE QUICKLY, AS IT MAY CAUSE HARM TO SOMEONE IF I LEAVE THIS INTERMITTENTLY-BAD PUMP IN THE CAR. THIS FUEL PUMP PRESSURE FAILURE OCCURS ALMOST EVERY OTHER DAY NOW, WHICH MAKES THE CAR UNRELIABLE TO DRIVE IN HEAVY TRAFFIC. I WOULD LIKE FORD TO CONSIDER THIS CAR AS THEY DO MY OTHER CAR, AND FIX THE FUEL PUMP PROBLEM THAT IS DEFINATELY A MANUFACTURING ISSUE. THIS CAR HAS LESS THAN 70,000 MILES ON IT. IT SHOULDN'T HAVE A FUEL PUMP PROBLEM ALREADY. I WILL SEE WHAT I CAN DO TO FIX IT; AND I WILL KEEP THE OLD PART FOR REFERENCE AND POSSIBLY REFUND IF YOU ARE ABLE TO RESEARCH THIS AND HOLD FORD ACCOUNTABLE FOR THEIR FUEL PUMPS THAT DON'T PRODUCE ADEQUATE FUEL PRESSURE CONSISTENTLY. *TR

  19. Fuel system, Gasoline, Dec 22, 2008

    TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING BETWEEN 5-10 MPH, THE ENGINE SHUT OFF WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE DEALER FOR REPAIR. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPAIRED. THE CONTACT PAID FOR THE REPAIR. HE DISCOVERED A RECALL FOR THE FUEL PUMP, BUT THE DEALER DID NOT INFORM HIM OF THE RECALL. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 55,000.

  20. Fuel system, Gasoline, Oct 28, 2008

    MY VEHICLE, 2001 FORD FOCUS, DISPLAYS ALL THE SYMPTOMS REGARDING A FAULTY FUEL PUMP FUEL DELIVERY MODULE. AT ONE-QUARTER TANK, THE ENGINE WILL STALL ON RIGHT TURNS. DURING EXTENDED DRIVING, THE VEHICLE WILL SURGE AND STUTTER EVENTUALLY STALLING, AND DURING IDLING, THE VEHICLE WILL DROP POWER REQUIRING CONSTANT PRESSURE ON THE ACCELERATOR. I TOOK THE VEHICLE IN FOR SERVICE ON FEB 7, 2007 AND WAS TOLD THAT MY VEHICLE CAME OFF THE ASSEMBLY LINE THREE MONTHS TOO LATE TO HAVE FALLEN UNDER THE EXTENDED WARRANTY. I AM FURIOUS THAT FORD WOULD PROVIDE A 10YR EXTENDED WARRANTY ON IT'S VEHICLES - REGARDLESS OF MILEAGE, BUT WOULD EXCLUDE MODELS THAT HAVE VIN NUMBERS JUST OUTSIDE THE WINDOW OF "KNOWN OCCURRENCE OF PROBLEM". THE VEHICLE HAD STALLED ON A MAJOR HIGHWAY (US95 IN LAS VEGAS CLARK COUNTY), AND FORTUNATELY NO ONE WAS HURT. THE VEHICLE HAD OVER $1300 OF SERVICE COMPLETED DURING THIS INCIDENT, BUT THE ISSUE HAS NOW RE-OCCURRED. SYMPTOMS BEGAN IN LATE SEPTEMBER, AND HAVE GOTTEN PROGRESSIVELY WORSE. I DO NOT FEEL SAFE DRIVING LONG DISTANCES, AS THE VEHICLE HAS BEGUN STALLING AROUND CORNERS AND DURING IDLING. I CURRENTLY CAN NOT AFFORD PAYMENTS ON A NEW VEHICLE, AND WANT FORD TO HONOR ITS PLEDGE FOR SAFETY BY ADMITTING MORE VEHICLES UNDER ITS EXTENDED SERVICE WARRANTY. FORD'S TECHNICAL SERVICE BULLETIN REGARDING THIS DEFECT IS 03N01 AND FORD CLAIMS THAT OVER 671, 000 VEHICLES ARE AFFECTED. I SUSPECT VERY FEW 2001 FOCUSES ARE STILL ON THE ROAD, AND FEWER EVER RECEIVED NOTICE REGARDING THIS "RECALL". I FIND IT HARD TO DEFEND THEIR PATRONIZING POSITION THAT "(THEY'RE) SORRY, BUT THERE IS NOTHING THAT CAN BE DONE". I HAVE SPENT THOUSANDS OF DOLLARS TO KEEP THIS VEHICLE ROAD WORTHY, I AND I REFUSE TO SPEND ONE PENNY MORE. FOR A VEHICLE MODEL THAT HAS HAD SO MANY FLAWS, I AM APPALLED AT THE LACK OF SUPPORT ACTUALLY PROVIDED. I WILL NOTE, THAT FORD WAS VERY HELPFUL IN REPLACING THE IGNITION ASSEMBLY-THREE TIMES. THANKS RECALL ID FROM NHTSA: 03V482000 FORD TSB 03N01. *TR

  21. Fuel system, Gasoline, Aug 22, 2008

    2001 FORD FOCUS, SEVER GASOLINE LEAK, WHEN NOTICED HALF A THANK HAD LEAKED IN 1 HOUR. STOPPED CAR, HAD IT TOWED AFTER ALLOWING THE LEAK TO STOP. COULD HAD GET ON FIRE, ROAD GOT COVERED WITH GAS. DEALER FOUND DISCONNECTED GAS LINE TO GAS PUMP ON GAS PUMP. COULD NOT CONNECT THE GAS LINE BACK SINCE NECK WAS DAMAGED, REPLACED GAS PUM AND GAS LINE. PUMP WAS CHANGED BY SAME DEALER ON 2005 AFTER CAR DIED BECAUSE PUMP BROKE, RECALL WAS IN EFFECT AND PUMP CHANGES AS RECALLED. *TR

  22. Fuel system, Gasoline, Aug 5, 2008

    I HAVE A FUEL PUMP PROBLEM WITH MY 2001 FORD FOCUS STATION WAGON. IF THE GAS GETS BELOW 1/2 TANK, THE ENGINE STALLS AND THE MOTOR STARVES FOR FUEL, BUT THERE IS ABOUT 1/2 TANK OF GAS IN THE CAR. THIS HAS HAPPENED TO ME TWICE NOW IN 30 DAYS. *TR

  23. Fuel system, Gasoline, Jul 11, 2008

    TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE HESITATED, AND THE VEHICLE LOST POWER, SURGED, AND EXPERIENCED OTHER SIMILAR SYMPTOMS. THE FAILURE HAS OCCURRED TWICE WHILE DRIVING. THE VEHICLE BECAME SLUGGISH AND STALLED AT ANY SPEED. AFTER WAITING 20 TO 40 MINUTES, THE CONTACT RESTARTED THE VEHICLE AND TOOK IT TO THE LOCAL SERVICE STATION FOR A DIAGNOSTIC. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 89,000 AND CURRENT MILEAGE WAS 90,000. UPDATED 07/29/08 *BF UPDATED 08/07/08 THE DEALER LOWERED THE FUEL TANK, REMOVED THE OLD FUEL PUMP AND FOUND THE SCREEN IN THE BOTTOM OF THE TANK. THE DEALER REPLACED THE FUEL PUMP. UPDATED 08/07/08

  24. Fuel system, Gasoline, May 28, 2008

    TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO HESITATE AND THEN SHUT OFF A FEW MINUTES LATER. THE VEHICLE WAS TOWED TO A GARAGE AND THE MECHANIC STATED THAT THE FUEL PUMP FAILED. THE MECHANIC REPLACED THE FUEL PUMP. THE CONTACT RECEIVED A FORD RECALL NOTICE (03N01) IN JANUARY OF 2004 AND TOOK THE VEHICLE TO THE DEALER. THE DEALER INFORMED HER THAT THEY WOULD NOT CHANGE THAT PART UNTIL THE FAILURE OCCURS. CURRENTLY, THE CONTACT IS EXPERIENCING DIFFICULTY RECEIVING REIMBURSEMENT FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 86,781 AND CURRENT MILEAGE WAS 87,800.

  25. Fuel system, Gasoline, Mar 18, 2008

    I HAD RECEIVED A LETTER IN JANUARY 2004 FROM MR. FRANK M. LIGON, DIRECTOR OF SERVICE ENGINEERING OPERATIONS OF THE FORD MOTOR COMPANY. THE LETTER STATED THAT IN ACCORDANCE WITH PROGRAM 03N01 (ENGINE STALLING IN 2000-01 FORD FOCUS VEHICLES) CUSTOMER'S VEHICLES "MAY EXPERIENCE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS ULTIMATELY CAUSING THE ENGINE TO STALL COMPLETELY...AS A RESULT OF CONTAMINATION OF THE FUEL PUMP FILTERS."..."FORD IS OFFERING TO REPLACE YOUR VEHICLE'S FUEL PUMP (PARTS AND LABOR), AT NO COST, IF YOUR VEHICLE EXHIBITS ANY OF THE ABOVE CONDITIONS...VALID FOR A PERIOD OF 10 YEARS FROM THE ORIGINAL WARRANTY START DATE, WITH NO LIMIT ON MILEAGE." ...I HAD BEEN EXPERIENCING THE ABOVE FOREMENTIONED SAFETY ISSUES WITH MY 2001 FOCUS, AND TOOK THE CAR TO THE DEALERSHIP FOR SERVICE. THE DEALER HAD TO REPLACE THE FUEL PUMP AND FILTER, ORIGINALLY STATING THAT IT WAS COVERED UNDER THIS PROGRAM, BUT CALLED BACK LATER AND ULTIMATELY CHANGED THEIR MIND. THE EXPLANATION GIVEN WAS THAT THIS PROGRAM WAS NO LONGER "OPEN." SINCE THE COMPANY HAS ACKNOWLEDGED THIS PARTICULAR SAFETY CONCERN, CONFIRMED THE LETTER BEING SENT AND MY VEHICLE FITTING THE PROGRAM 03N01 GUIDELINES OF MAKE, MODEL, YEAR, AND TIMELINE (10 YEARS UNLIMITED MILEAGE), AND HAS REFUSED TO REPAIR THIS DEFECT FREE OF CHARGE, AS STATED IN THEIR LETTER, ...I WOULD LIKE TO FILE AN OFFICIAL COMPLAINT ON THIS ISSUE ...AND I WOULD APPRECIATE YOUR ASSISTANCE IN RESOLVING THIS RUNAROUND THAT THE FORD MOTOR COMPANY HAS GIVEN ME. I GOT THE LETTER, HAD THE PROBLEMS AND SAFETY ISSUES AS STATED IN THAT LETTER, IT HASN'T BEEN 10YRS, SO WHY DID I HAVE TO PAY FOR THEIR DEFECT? THANK YOU FOR YOUR TIME AND ASSISTANCE! *TR