2001 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,790 owner complaints filed for this model year. This is the 5th highest complaint count among 19 Focus model years with reports.
Of the 2001 reports, 173 involved a crash and 49 involved a fire. 136 people were injured and 8 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerMar 28, 2001
PM CERTAIN SEDANS AND WAGONS, THE SEAT BACK RECLINER HANDLE SPRING COULD HAVE BEEN DAMAGED DURING AN IN-PROCESS TEST AND THE OCCUPANT MAY NOTICE A CHUCKING, OR PERCEIVED LOOSENESS OF THE FRONT SEAT BACK, OR THE SEAT BACK COULD UNEXPECTEDLY RECLINE.
IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL.
DEALERS WILL REPLACE THE SEAT BACK RECLINER HANDLE SPRING FOR THE DRIVER AND FRONT PASSENGER SEATS. OWNER NOTIFICATION BEGAN APRIL 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 01V108000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Representative owner complaints
1,790 reports, newest first.
Power train, Jan 22, 2002
ON SEVERAL OCCASIONS, WHEN EXITING FREEWAY OR FAST LANE CONSUMER STATES THAT VEHICLE WOULD NOT SHIFT PROPERLY AND HESITATE FOR SEVERAL SECONDS, THE TRANSMISSION FLUID PAN WAS REMOVED, AT THAT TIME THE CONSUMER NOTICED PIECES OF MATERIAL IN THE OIL PAN AFTER THE SERVICE THE VEHICLE CONTINUES TO HESITATE. *TT *NLM *DT
Engine and engine cooling, Jan 17, 2002, fire
WHILE DRIVING, INSURED NOTICED SMOKE COMING FROM THE FLOOR OF THE VEHICLE, AND THEN SMOKE BEGAN COMING FROM UNDER THE HOOD, AND EVENTUALLY THE VEHICLE CAUGHT ON FIRE.*JB (CLAIM#11-3852-491)
Fuel system, Gasoline, Jan 16, 2002, fire
WHILE PARKED VEHICLE CAUGHT ON FIRE. MECHANIC INDICATED FIRE WAS CAUSED BY MALFUNCTION ON INERTIA SWITCH. *AK CONSUMER FURTHER STATES THAT AFTER THE FRONT END IMPACT ACCIDENT, THE INERTIA SWITCH FAILED TO SHUT OFF THE FUEL INJECTION SYSTEM, CAUSING THE CAR TO BURST INTO FLAMES. *TT
Air bags, Jan 16, 2002, crash
WHILE DRIVING 45MPH, ANOTHER VEHICLE CUT IN FRONT. THIS CAUSED FOCUS TO REAREND OTHER VEHICLE. UPON REAR ENDING OTHER VEHICLE AIR BAGS FAILED TO DEPLOY. HAD CONTACTED DEALERSHIP AND MANUFACTURER. PLEASE PROVIDE FURTHER INFORMATION.*AK
Air bags, Jan 11, 2002, crash
WHILE DRIVING 15-20 MPH HAD MINOR COLLISION, AIR BAGS DEPLOYED, CAUSING MAJOR DAMAGE TO DASHBOARD PANEL AND WINDSHIELD.*AK
Air bags, Jan 11, 2002, crash, fire
DAUGHTER WAS DRIVING TO WORK AND CROSSED RAILROAD TRACKS AT APPROX 35 MILES PER HOUR. AFTER CROSSING TRACKS (BUMP) SUSPECT BOTH AIR BAGS DEPLOYED WITHOUT ANY FRONT END CONTACT. SHE LOST CONTROL OF VEHICLE DUE TO AIR BAG DEPLOYMENT AND HIT A TELEPHONE POLL ON DRIVER SIDE DOOR AREA. POLL FELL AND HIGH TENSION WIRE FELL TO GROUND AND CAUSED FIRE. EMERGENY SERVICES CALLED AND SHE WAS TAKEN TO A HOSPITAL AND TREATED FOR MULTIBLE INJURIES.*AK
Service brakes, Hydraulic, Jan 9, 2002
FRONT BRAKES ARE PUTTING OUT TOO MUCH CARBON DUST AND MAKING NOISE WHEN BRAKE ARE APPLIED. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
Air bags, Jan 7, 2002
AIRBAG LIGHT WAS ON. LIGHT STAYS ON WHILE VEHICLE IS RUNNING. CONTACTED DEALER AND DEALER STATED TO BRING VEHICLE IN. *AK *JB
Service brakes, Hydraulic, Jan 2, 2002
REPLACEMENT OF BOTH DRIVER AND PASSENGER SIDE BRAKE ROTORS AND BRAKE PADS AT LOW MILAGE. SYMPTOMS SUCH AS BRAKE SQUEAL AND STEERING WHEEL SHIMMY WHEN APPLYING BRAKES AT HIGHWAY SPEEDS DUE TO ROTOR WARPAGE WITH LESS THAN 5,000 MILES ON THE CAR. ONE WEEK AFTER REPAIRS THE SAME PROBLEMS ARE ONCE AGAIN PRESENT. *AK
Power train, Jan 1, 2002
I PURCHASED THIS FORD FOCUS IN MARCH 2001. IN MAY 2001 I WENT BACK TO PHIL LONG FORD BECAUSE THE CAR WAS NOT PERFORMING PROPERLY. PERIODICALLY I WOULD BE DRIVING ALONG AND THE CAR WOULD ACT AS THOUGH THE TRANSMISSION WAS SLIPPING. THE CUSTOMER SERVICE REP AT PHIL LONG THAT I SPOKE WITH AT THIS TIME WENT WITH ME FOR A TEST DRIVE IN THIS CAR AND EVERYTHING WAS FINE. HE SAID NOTHING COULD BE DONE UNLESS THEY COULD EXPERIENCE WHAT WAS HAPPENING WITH THE CAR. I TOLD HIM THE CAR WAS SLIPPING, SKIPPING, AND TWICE WHILE DRIVING ALONG THE CAR LOST POWER. HE TOLD ME WHAT I HAD SAID DID NOT MAKE SENSE AND UNLESS THEY COULD EXPERIENCE THIS MALFUNCTION THEY COULD ONLY GUESS IT WAS ONE OF THE COMPUTERS IN THE CAR ADJUSTING FOR A ROAD CONDITION. THIS SERVICE REP DISMISSED ME AS BEING A STUPID WOMAN. TODAY, DECEMBER 31, 2001, I WENT TO MY CAR AT 7:00AM THIS MORING TO GO TO WORK AND WHEN I TOUCHED THE GAS PEDAL IT WENT RIGHT TO THE FLOOR AND WOULD NOT COME BACK UP. I MANAGED DRIVING AT 2MPH TO PHIL LONG FORD WHERE I SAT FOR 2 1/2 HOURS BEFORE THEY TOLD ME THE PROBLEM WITH THE CAR IS A BROKEN CABLE. I AM SO FURIOUS WITH PHIL LONG FORD I FILED A COMPLAINT VIA E-MAIL WITH FORD MOTOR CO. AS I THOUGHT MORE ABOUT THIS SITUATION THROUGHOUT THE DAY I REALIZED HOW FORTUNATE I WAS THAT THE CABLE BROKE WHILE I WAS SITTING IN THE PARKING LOT WHERE I LIVE. SUPPOSE THIS HAD (AND IT PROBABLY HAS TO OTHERS) OCCURRED WHILE I WAS DRIVING ALONG. SUPPOSE THIS HAD HAPPENED ONE OF THE TWO TIMES THIS CAR LOST POWER AS I WAS DRIVING ALONG A VERY BUSY ROAD? I WOULD HAVE BEEN INVOLVED IN A SERIOUS ACCIDENT. I THINK FORD SHOULD TAKE RESPONSIBILITY FOR MY LOSING AT LEAST ONE VACATION DAY FOR WORK POSSIBLY TWO OR MORE DAYS BECAUSE PHIL LONG CAN NOT GIVE ME ANY GUARANTEE WHEN THIS CAR WILL BE FIXED BECAUSE OF THE HOLIDAY. THIS IS INEXCUSABLE ON FORD AND PHIL LONG FORD PART.*AK
Suspension, Dec 27, 2001
NO SUMMARY LISTED FOR ABOV EVEHICLE. 8AK
Air bags, Dec 26, 2001, crash
CONSUMER HIT ANOTHER VEHICLE HEAD-ON. UPON IMPACT, NEITHER AIRBAG DEPLOYED. VEHICLE WAS TOTALLED.*AK
Service brakes, Hydraulic, Dec 24, 2001
THIS CAR HAS BEEN TAKEN BACK FOR BRAKE FAILUES MULTIPLE TIMES. EACH TIME THE DEALER INFORMS ME THAT A SWITCH HAS FAILED AND MY BRAKES ARE JUST FINE. I HAVE BLOWN THROUGH LIGHTS GOING 45+ MILES AN HOUR. THE DEALER HAS FAILED TO EVEN INSPECT THE BRAKE SYSTEM FOR ANY FAILURES.
Visibility, Dec 20, 2001
WHEN DRIVING IN THE RAIN WINDSHIELD WIPER BLADES CAUSE A FILM ON THE WINDSHIED AND WITH ONCOMING LIGHT OF OTHER CARS/TRUCKS IT MAKES IT VERY DIFFICULT TO SEE OUT OF THE WINDSHIELD. THE DEALER AS WELL AS FORD HAS TOLD ME THAT THIS IS NORMAL OPERATING PROCEDURE AND THAT I SHOULD USE MY DEFROSTER AND THIS WILL CLEAR IT UP. I TRIED THIS AND IT DID NOT CLEAR IT UP. I CALLED THE FORD NUMBER AND I WAS TOLD TO GO BACK TO THE DEALER AND TELL THEM TO PROVE IT IS NORMAL. THEIR SERVICE MANAGER SAID THERE IS NOTHING HE CAN DO FOR ME SINCE FORD HAS TO APPROVE ANYTHING HE DOES. I BASICALLY HAVE NOWHERE ELSE TO GO. PLEASE HELP ME.*AK
Suspension, Dec 17, 2001
VEHICLE WOULD MAKE A LOUD NOISE AND VIBRATE WHEN DRIVING 25 MPH OR MORE. DEALER WAS NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Service brakes, Hydraulic, Dec 8, 2001
BRAKE SYSTEM IS AGAIN FAILING. PRIVATE SHOP TOLD ME THAT THE WHOLE SYSTEM IS FAILING. *AK
Structure, Dec 6, 2001
AUTOMATIC DOOR LOCKS CANNOT BE DISABLED. AS SOON AS SHIFTED TO EITHER REVERSE OR DRIVE , LOCKS ENGAGED. CONSUMER AND HIS WIFE ARE DIABETIC, AND WORRY IF THEY PASS OUT DURING AN ACCIDENT, THEY WOULD BE LOCKED INSIDE VEHICLE.*AK
Engine and engine cooling, Power train, Electrical system, Nov 29, 2001
MANUAL TRANSMISSION MAKES CLATTERING NOISE AT IDLE SPEED. TRANSMISSION DIFFICULT TO SHIFT AND GRINDS GEARS. WHEN COMING TO A STOP, ENGINE SPUTTERS AS IF IT IS GOING TO STALL. INSTRUMENT LIGHTS FLICKER DUE TO LOW ALTERNATOR RPM. IDLE THEN INCREASES.*AK
Visibility, Nov 27, 2001
WINDSHIELD WASHER FLUID RESERVOIR IS LOCATED UNDERNEATH FRAME OF VEHICLE AND WASHER FLUID LEVEL CAN NOT BE DETERMINED. DEALER HAS YET TO BE CONTACTED. *AK *JB
Tires, Nov 27, 2001
WHILE DRIVING AT FREEWAY SPEED THE DRIVERS SIDE TIRE FLEW ACROSS THE FREEWAY. *YH
Air bags, Nov 19, 2001, crash, fire
WHILE STOPPING AT A RED LIGHT CONSUMER'S VEHICLE WAS STRUCK BY ANOTHER CAR ON FRONT/RIGHT FENDER WHILE TRAVELING APPROXIMATELY 25 TO 30 MPH. THIS IMPACT CAUSED BOTH FRONTAL AIR BAGS TO DEPLOY, AND DRIVER'S CLOTHING CAUGHT ON FIRE, RESULTING IN FIRST DEGREE BURNS. NO DETERMINATION HAS BEEN MADE AS TO CAUSE OF AIR BAGS DEPLOYING IN A NON-FRONTAL CRASH SITUATION. *AK *TT
Electrical system, Nov 4, 2001
COMPLAINT : IGNITION LOCK WOULD NOT RELEASE KEY AND TURN FAR ENOUGH TO CUT THE ENGINE OFF ( KEY WOULD OTHERWISE MOVE FREELY). HISTORY : KEY WOULD NOT COME OUT ON RANDOM OCCASIONS WITHOUT A SECOND TRY . THE KEY WOULD ALWAYS COME OUT ON THE SECOND TRY AND COULD NEVER REPRODUCE THE PROBLEM IMMEDIATELY.*AK
Seats, Nov 1, 2001
TESTED MY BRAND NEW FOCUS REAR SEAT RELEASE IN THE TRUNK AND HAD TROUBLE RELEASING THE 60 OF THE 60/40 SEAT. WHEN IT DID RELEASE, I HAD TROUBLE SECURING THE SEAT INTO THE LATCH. THE LATCH DIDN'T SEEM LINED UP. WENT TO THE DEALER, WAITED ON A NEW LATCH. THE LATCH DIDN'T FIX IT SO THEY'RE GOING TO TRY A NEW CABLE.*AK
Suspension, Oct 31, 2001, crash
WHILE TRAVELING APPROXIMATELY 40 MPH VEHICLE PULLED TO RIGHT UNEXPECTEDLY. WHEN CONSUMER ATTEMPTED TO CORRECT DIRECTION IN WHICH VEHICLE WAS TRAVELING SHE CRASHED INTO A JERSEY WALL , NO INJURIES. VEHICLE HAS NOT BEEN EXAMINED BY DEALERSHIP TO DETERMINE A CAUSE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
Vehicle speed control, Oct 31, 2001
THE CAR VEERED TO THE LEFT ON ITS OWN AND BEGAN TO ACCELERATE WITH FOOT OF GAS AND WHEN THE BRAKE WAS APPLIED THE CAR BEGAN TO SLIDE AND ROLL OVER A TOTAL OF THREE TIMES BRFORE COMING TO A STOP. *AK