2002 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,014 owner complaints filed for this model year. This is the 9th highest complaint count among 19 Focus model years with reports.
Of the 2002 reports, 85 involved a crash and 24 involved a fire. 82 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Representative owner complaints: fuel system
68 reports, newest first. Show all
Fuel system, Gasoline, Nov 21, 2006
FUEL PUMP QUIT ON MY 2002 FORD FOCUS - CAR STALLED IN TRAFFIC. THIS SAME PROBLEM ON YEAR 2000 AND 2001 FORD FOCUS HAVE BEEN GIVEN EXTENDED WARRANTY BUT NOT THE 2002. *JB
Fuel system, Gasoline, Oct 31, 2006
(1) VEHICLE WITH APPROXIMATELY 40K MILES EXHIBITED HARD STARTING AND OCCASIONAL STUMBLE FOR 6-8 WEEKS. (2) FAILURE WAS CLOGGED FUEL PUMP AND VEHICLE WOULD NOT START. (3) CORRECTION WAS REPLACEMENT OF FUEL PUMP WITH UPDATED UNIT. *NM
Fuel system, Gasoline, Jul 25, 2006
2002 FORD FOCUS STALLED WITHOUT WARNING. MECHANIC REPLACED FUEL PUMP ASSEMBLY AND FUEL PUMP RELAY. *KB ***NAR*** *JB
Fuel system, Gasoline, Jul 13, 2006
MY 2002 FORD FOCUS WITH 80,000 MILES STALLS WHEN GOING HIGH SPEEDS, AND IT HAS HAPPENED 5 TIMES, TO DATE. THE LAST TIME I WAS GOING 55 MPH ON AN ENTRANCE RAMP TO THE FREEWAY, WITH OVER 1/4 TANK OF GAS WHEN THE ENGINE STALLED, VEHICLE LOST POWER, INCLUDING POWER STEERING. I HAD TO SLAM ON THE BRAKES AND STOP IN "V" WHERE ROAD SPLIT, CAME VERY CLOSE TO HAVING AN ACCIDENT. TOOK IT TO FORD DEALERSHIP AT RECOMMENDATION OF FORD, DETERMINED IT WAS THE FUEL PUMP. THE FIRST PERSON WE TALKED TO AT FORD SAID THEY WOULD FIX IT ONCE WE TOOK IT IN AND PAY FOR DIAGNOSTIC, THE SECOND PERSON WE CALLED AT FORD AFTER TAKING IT IN SAID IT IS OUR RESPONSIBILITY TO REPLACE THE PART. I AM EXTREMELY CONCERNED ABOUT THIS PROBLEM, IT IS A MAJOR SAFETY HAZARD TO LOSE STEERING AND POWER AT HIGH SPEEDS. *JB
Fuel system, Gasoline, Jul 12, 2006
DT*: THE CONTACT STATED THAT THE VEHICLE STARTED, BUT OPERATED AS IF IT WAS OUT OF GAS. THERE WERE NO VISIBLE LEAKS OF ANY KIND, AND THE VEHICLE WAS TAKEN TO A SERVICE DEALER. THE DEALER DETERMINED THAT THE FUEL PUMP HAD A FAILURE.
Fuel system, Gasoline, Jun 21, 2006
DRIVING MY 2002 ZX5 FORD FOCUS AROUND PITTSBURGH, WITH LESS THAN A 1/4 TANK THE ENGINE STARTED STUTTERING. THEN THE CAR STALLED. I TURNED IT BACK ON AND DROVE ABOUT A 1/4 MILE WHEN IT STARTED STUTTERING AND SHAKING PRETTY BAD AGAIN. WHEN I TRIED TO ACCELERATE, THERE WAS NO POWER AND THE ENGINE STALLED AGAIN. I WAITED A LITTLE BEFORE TURNING IT BACK ON. IT DID THE SAME THING TWICE MORE; ONCE IT STALLED WHEN I WAS DOING A LEFT TURN AT A BUSY TRAFFIC INTERSECTION AND THE OTHER WHILE DRIVING DOWN A CROWDED AVENUE. FORTUNATELY I WAS ABLE TO MAKE THE 2-HOUR TRIP BACK HOME WITHOUT ANY INCIDENTS. I TOOK IT TO THE FORD DEALERSHIP IN MY TOWN AND THEY TOLD ME THEY NEEDED TO REPLACE THE FUEL PUMP, FUEL FILTER AND ALSO PERFORM A FUEL FLUSH. THE TOTAL COST IS ROUGHLY $600.00. I HAVE BEEN LOOKING IN THE INTERNET AND THERE IS A HISTORY OF FAILURES WITH THE FUEL DELIVERY MODULE ON 2000-2001 FOCUS. FORD HAS CLAIMED THAT THE PROBLEM WAS SOLVED IN 2002. MY BUMPER-TO-BUMPER WARRANTY EXPIRED THIS PAST JANUARY AND THE DEALERSHIP SAYS THAT SINCE MY CAR IS 2002 THE EXTENDED COVERAGE PROGRAM 03N01 DOES NOT APPLY IN MY CASE, THUS I HAVE TO PAY FOR THE REPAIRS. I DISAGREE AND I DO NOT FEEL THAT THE COST SHOULD BE MY RESPONSIBILITY. MY CAR SHOWS ALL THE SYMPTOMS DESCRIBED ON THE 03N01 DOCUMENT, WHICH IS A QUALITY ISSUE THAT FORD SHOULD HAVE RESOLVED AND CLEARLY HAS NOT. IT IS UNSAFE DRIVING A CAR THAT CAN STALL WITHOUT WARNING LEAVING THE DRIVER STUCK IN A DANGEROUS SITUATION. *JB
Fuel system, Gasoline, Electrical system, Jun 18, 2006
I HAVE 2002 FORD FOCUS SE THAT CUTS OUT AND STALLS WHILE MAKING RIGHT HAND TURNS. I TOOK TO THE DEALER 18 MONTHS AGO AND THEY COULDN'T FIND ANYTHING WRONG. NOW IT IS DOING IT 5 TIMES A DAY AND OTHER FOCUS OWNERS ARE SAYING THAT THEIRS CUTS OUT AS WELL. FORD HAS NO TSB THAT I COULD FIND FOR IT BUT IT IS VERY. *NM
Fuel system, Gasoline, Jun 8, 2006
MY FORD FOCUS 2002 IS STARTING TO STALL & HESITATE WHILE DRIVING. I ORIGINALLY HAD BELIEVED IT WAS BAD FUEL BUT IT IS RECURRING & ONCE IT STALLS IT IS DIFFICULT TO NEARLY IMPOSSIBLE TO KEEP RUNNING WHEN PUTTING IT INTO DRIVE. I HAVE HAD IT TOWED ONCE & LOOKED AT BY MY MECHANIC, WHO IS PUZZLED AT THIS POINT (FUEL ADDITIVE, OIL CHANGE, FILTERS CHANGED, SPARK PLUGS CLEANED). IT SEEMS TO BE WORSE WHEN THE GAS GAGE IS @ OR BELOW A 1/4 OF A TANK. I HAVE READ THAT THERE WAS A SIMILAR PROBLEM WITH THE 2000-2001 MODELS & AM INQUIRING IF ANYONE WITH A 2002 IS REPORTING SUCH INCIDENTS. I BOUGHT THE CAR USED (FROM A FORD DEALER) WITH 12,000 (I THINK) MILES ON THE SPEEDOMETER & HAVE BEEN FAIRLY HAPPY UNTIL JUST THE LAST 60 DAYS. I CAN TELL YOU THAT I HAD NO PROBLEMS UNTIL I RAN VERY LOW ON GAS ONE NIGHT & STOPPED & FILLED UP AT A STATION THAT I NORMALLY DO NOT USE, BUT IT IS A STATION THAT DOES A GREAT DEAL OF BUSINESS IN THE AREA WHERE I WORK. I THOUGHT THAT I MAY HAVE GOTTEN SOME BAD FUEL OR HAD RUN THE TANK SO LOW THAT "GUNK" FROM THE BOTTOM OF THE TANK HAD GOTTEN INTO THE FUEL. I USED SOME "FUEL ADDITIVE" & I KNOW THAT MY MECHANIC (AFTER TOWING IT) ALSO USED A FUEL ADDITIVE...EVERYTHING WAS FINE FOR A COUPLE OF DAYS BUT THEN IT WAS HESITATING/JERKING WHILE I WAS DRIVING TO WORK ON A 1/4 OF A TANK OF PREMIUM FUEL (MY MECHANIC SUGGESTED I ONLY PUT IN $10.00 OF GAS IN CASE IT WAS THE FUEL PUMP). MY MECHANIC DOES NOT BELIEVE IT IS THE FUEL PUMP BECAUSE ONCE HE GOT IT TO RUN & HE HAD IT RUNNING HOT HE HAD NO PROBLEMS...HE FEELS I MAY NEED TO JUST WAIT IT OUT...STALLING WHILE IN TRAFFIC IS A BIT TOO ADVENTUROUS FOR ME!!! *NM
Fuel system, Gasoline, May 15, 2006
STALLED, POWER LOSS, ROUGH IDLE. *JB
Fuel system, Gasoline, Mar 30, 2006
CAR SPUTTERED, STALLED, AND DIED IN TRAFFIC ON TWO DIFFERENT OCCASIONS (ONE MONTH APART), REQUIRING TOWING. I WOULD DESCRIBE THE SYMPTOM AS "FUEL STARVATION", LIKE A BAD FUEL PUMP OR FILTER. BOTH TIMES, IT OCCURRED WITH A WARM ENGINE, 1/4 TANK OF GAS, AND ACCELERATING NORMALLY FROM A STOP. MECHANIC SUBSEQUENTLY DETECTED NO PROBLEMS, EXCEPT BLOWN FUEL PUMP FUSE. *NM
Fuel system, Gasoline, Feb 27, 2006
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP DETERMINED THE FUEL DELIVERY MODULE NEEDED TO BE REPLACED, HOWEVER NO REPAIRS WERE MADE. THERE IS A NHTSA RECALL, # 03V482000, REGARDING THE FUEL SYSTEM GASOLINE. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Fuel system, Gasoline, Jan 12, 2006
VEHICLE HAS STALLED NUMEROUS TIMES WITHOUT WARNING, ONCE WHILE A SEMI WAS FOLLOWING CLOSE BEHIND. AFTER THE VEHICLE STALLS, I HAVE TO WAIT ANYWHERE FROM A FEW MINUTES TO A FEW HOURS FOR IT TO START BACK UP AND NOT STALL. I HAVE NOTICED THAT THE 00-01 MODELS ARE COVERED BY RECALL FOR A DEFECTIVE FUEL PUMP BUT MY 02 MODEL IS NOT COVERED BY IT. I HAVE ALSO NOTICED THAT THE 02 MODEL COULD HAVE BEEN MANUFACTURED WITH TWO DIFFERENT TYPES OF FUEL PUMPS. THE FUEL PUMP THE CAR HAD INSTALLED DEPENDS ON WHAT DATE IT WAS MANUFACTURED. I UNFORTUNATELY HAVE A VEHICLE WITHIN THE DATE RANGE OF BEING MANUFACTURED WITH THE OLDER AND DEFECTIVE FUEL PUMP AS MY VEHICLE WAS BUILT IN OCTOBER OF 2001. WHY IS MY VEHICLE NOT COVERED IN THIS RECALL WHEN IT WAS MANUFACTURED WITH THE EXACT SAME DEFECTIVE PART THAT THE 00-01 MODELS HAVE? *JB
Fuel system, Gasoline, Vehicle speed control, Dec 30, 2005
DT: THE CONTACT STATED THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED THE DEALERSHIP AND IT WAS DETERMINED THE FUEL PUMP FAILED. THE FUEL PUMP AND IAC VALVE WERE REPLACED. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURES. *AK
Fuel system, Gasoline, Oct 23, 2005
OUR 2002 FORD FOCUS STALLS, HESITATES AROUND 1/4 OF A TANK. SYMPTOMS SIMILAR TO FUEL DELIVERY MODULE COMPLAINT OF PREVIOUS YEAR MODELS. *NM
Fuel system, Gasoline, Sep 22, 2005
CAR IS STALLING AND DYING WHEN STOPPED. WILL NOT IDLE PROPERLY. HAVE REPLACE BOTH SPARK PLUGS AND PLUG WIRES EVEN THOUGH ONLY HAVE 36K MILES ON THE CAR. ONLY THING DIAGNOSTIC TEST SHOW IS THE FUEL IS TOO LEAN. I AM ASSUMING THAT I WILL HAVE TO REPLACE THE FUEL FILTER SINCE FORD WILL NOT INCLUDE THE 2002 MODELS EVEN THOUGH THEY ARE HAVING THE SAME PROBLEMS AS EARLIER MODELS. *JB
Fuel system, Gasoline, Aug 30, 2005
R.E. FORD FOCUS 2002 FUEL PUMP FAILURE [XXX] I WAS SITTING IN THE CAR WITH THE ENGINE IDLING WAITING TO PICK MY WIFE UP FROM WORK AT AROUND 5PM CST. AS SHE APPROACHED I TURNED OFF THE ENGINE AND EXITED THE VEHICLE SO SHE COULD DRIVE. UP TO THIS POINT WE HAVE LOVED OUR FOCUS BECAUSE IT HAS ALWAYS BEEN RELIABLE. WHEN SHE STARTED UP THE ENGINE, IT STARTED TO SHAKE. THE SHAKING BECAME PROGRESSIVELY WORSE AND THEN THE ENGINE STARTED TO SPUTTER. SHE TURNED OFF THE ENGINE AND WAITED A MINUTE AND THEN RESTARTED. THE SHAKING CONTINUED AT A LESSER INTENSITY SO SHE ATTEMPTED TO DRIVE THE VEHICLE. ABOUT 25 FEET LATER, IN THE MIDDLE OF BUSY OFFICE BUILDING ACCESS ROAD, THE ENGINE STALLED. SHE TRIED TO RESTART THE ENGINE TO NO AVAIL. IT SOUNDED LIKE THE ENGINE WAS NOT GETTING ANY FUEL. WE HAD A 1/4 OF A TANK. WE CHECK THE FUEL PUMP FUSE AND TRIED THE FUEL PUMP RESET SWITCH. THINKING THAT THE FUEL TANK INDICATOR MIGHT BE DEFECTIVE AND THAT THE CAR MIGHT BE OUT OF FUEL, MY WIFE HAD A CO-WORKER DRIVER HER TO A LOCAL GAS STATION TO GET GAS. ADDING GAS DID NOT RESOLVE THE PROBLEM AND THE FUEL TANK INDICATOR SHOWED THE ADDED FUEL. WHEN NONE OF THE QUICK FIXES WORKED, WE HAD THE VEHICLE TOWED TO APPLE VALLEY FORD IN APPLE VALLEY MINNESOTA FOR SERVICING. THEY IDENTIFIED THE FUEL PUMP AS THE CAUSE AND BECAUSE IT IS NOT COVERED BY THE 2000/2001 FOCUS "EXTENDED WARRANTY" FOR THE SAME PROBLEM, WE WILL HAVE TO PAY AROUND $600 TO REPAIR THE CAR. I AM FURIOUS ABOUT THE COST BUT MORE SO ABOUT THE DANGEROUS AND UNTENABLE SITUATION THIS DEFECT PUTS MY LIFE AND THE LIFE OF MY LOVED ONES. HOW COULD THE 2002 NOT BE INCLUDED? AFTER RESEARCH INTO THIS ISSUE, I AM ANGRY THAT OUR LIVES ARE NOT CONSIDER IMPORTANT ENOUGH TO FORD OR TO THE NHTSA. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED IF THE ENGINE HAD STALLED ON THE FREEWAY. THERE ARE PLENTY OF RECENT COMPLAINTS ONLINE BY OTHER 2002 FOCUS CUSTOMERS WHO HAVE HAD TO REPLACE THEIR FUEL PUMPS MULTIPLE TIMES. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel system, Gasoline, Aug 16, 2005
RE: EA02022 FUEL PUMP IS FAILING. CAR STALLS AT IDLE. *JB
Fuel system, Gasoline, Aug 15, 2005
DT: THE CONSUMER STATES THAT 2002 FORD FOCUS ZX5 WAS HAVING FUEL ECONOMY PROBLEMS. THE CONSUMER INDICATED THE FUEL DELIVERY SYSTEM WAS OPERATING POORLY AND FUEL WAS SURGING AND HESITATING. WHEN GOING DOWN HILL THE CAR ROCKETED AND HAD TO HIT THE BRAKES. THE CONSUMER CONTACTED FORD ON NUMEROUS OCCASIONS AND COMPLAINED THAT CAR WAS NOT GETTING GOOD FUEL MILEAGE AND WAS NOT WORKING CORRECTLY. THE CONSUMER TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THAT THERE WAS NOTHING WRONG. *AK
Fuel system, Gasoline, Jun 8, 2005, crash, fire
IN MID APRIL 2005, AS I WAS DRIVING MY 2002 FORD EXPLORER HOME (HAD@32,000 MILES), THE CAR JUST DIED WITHIN 2 SECONDS. NO WARNING AT ALL. I LOST ALL POWER, THE STEERING WHEEL TIGHTENED AND THAT WAS IT. FORD TOWED THE CAR (AS IT WAS STILL UNDER WARRANTY) AND SAID THAT THE FUEL PUMP WENT AND THAT CAR SHOULD NOT HAVE EVEN STARTED FOR ME. THANK GOD MY 3 YOUNG CHILDREN WERE NOT IN THE CAR WITH ME AND THAT I WASN"T HIT FROM BEHIND. AFTER THEY "FIXED " THE CAR AND AFTER WE PAID $600 FOR A 30,000 MILE MAINTENANCE, 6 WEEKS LATER THE SAME THING HAPPPENS TO MY HUSBAND. HE'D JUST DRIVING ALONG, THE CAR LOSES POWER WITHIN SECONDS AND COMPLETELY DIES WITHOUT ANY WARNING OR EVEN ANY TIME TO PULL OVER TO THE SIDE OF THE ROAD!!! (THE CAR NOW HAS 33,500 MILES). IT IS CURRENTL STILL AT THE DEALERSHIP BEING "FIXED". EE FEEL LIKE WE'VE ESCAPED SERIOUS ACCIDENTS TWICE NOW, AS WE COULD HAVE SO EASILY BEEN HIT FROM BEHIND BOTH TIMES. NEEDLESS TO SAY, WE WILL NEVER PURCHASE ANOTHER FORD AGAIN.
Fuel system, Gasoline, Jun 7, 2005
I OWN A 2002 FORD FOCUS AND HAVING TROUBLES WITH HESITATION AND STALLING WHEN THE FUEL TANK NEARS OR BELOW A QUARTER OF A TANK OF FUEL. REPLACED THE FUEL FILTER TRYING TO REMOVE POSSIBLE PROBLEM. PROBLEM STILL EXCISTS. RESEARCHED AND FOUND THAT FORD HAS IDENTIFIED YEARS 2000-2001 FOCUS'S WITH THE SAME DEFECT IN THE FUEL DELIVERY MODULE. SINCE THIS VEHICLE IS DRIVEN BY OUR COLLEGE AGED DAUGHTER, I AM VERY CONCERNED ABOUT THE SAFETY OF THIS CONDITION. I TELEPHONED FORD CUSTOMER RELATIONS AND THEY HAVE INDICATED AN UNWILLINGNESS TO ACT IN CORRECTING THIS DEFECT. I FURTHER IDENTIFIED THAT THERE WAS A CURRENT EXTENDED COVERAGE PROGRAM 03N01 FOR THE 2000 AND 2001 YEAR MODELS. FURTHER IN A ODI RESUME, INVESTIGATION #EA02-022 INDICATES THAT 2002 YEAR VEHICLES ARE ALSO BEING AFFECTED.
Fuel system, Other, Electrical system, Exterior lighting, Mar 11, 2005
MY CAR STALLED WHEN DRIVING ANYWHER FROM 20 - 70MPH. THE GAUGES GO HAYWIRE THE LIGHT CUT OFF AND ON , THE CLOCK RESETS, THE SPEEDOMETER GOES CRAZY, AND I HAVE A YOUNG DAUGHTER THAT RIDES IN THIS CAR. THIS STARTED IN OCTOBER AND IS STILL GOING ON TO DATE. MY CAR IS STILL UNDER WARRANTY. *AK
Suspension, Fuel system, Gasoline, Power train, Exterior lighting, Air bags, Latches/locks/linkages, Aug 28, 2004
TRANSMISSION WENT OUT 2 TIMES IN 1 YEAR. DRIVER AIRBAG SHIFTED ON ITS OWN. REAR PASSENGER DOOR DOES NOT UNLOCK/OPEN. FRONT BALL JOINT CRACKED. GAS COVER/DOOR FELL OFF. THE SMELL OF GAS INSIDE CAR AT ALL TIMES. BLINKER WOULD NOT TURN OFF BY ITSELF. KEY CHIME GOES OFF WHEN THE KEY IS OUT. *JB
Fuel system, Gasoline, Aug 13, 2004
WHEN STARTING THE VEHICLE AND DRIVING WITH THE AIR CONDITIONER ON OR ON A SLIGHT ENCLINE VEHICLE STALLED. THIS AFFECTED THE STEERING AND BRAKES. VEHICLE IS AT THE DEALERSHIP FOR THE FOURTH TIME. *AK
Fuel system, Other, Jul 16, 2004
CAR STALLED WHILE DRIVING - WOULD NOT RE-START - BETWEEN 1/2 TO 2/3 FULL TANK - INDEPENDENT GARAGE DIAGNOSED FAULTY FUEL PUMP, SAID FUEL PUMP RELAY WAS "SMOKING" AND RED-HOT - LUCKILY HAPPENED IN TOWN, WAS SCHEDULED TO DRIVE INTO CHICAGO ON 90/94 WITH FAMILY MEMBERS INCLUDING A CHILD JUST 2 DAYS FROM NOW! - HAVE READ HISTORY ON THIS PROBLEM, CAN'T BELIEVE NHTSA ALLOWED FORD TO WAIT FOR FAILURES - APPARENTLY FORD'S "FIX" ON THIS PROBLEM IS NOT CORRECT, AS THIS IS A 2002 MODEL CAR - CAR TOWED TO DEALER FOR REPAIRS, AWAITING OUTCOME. *AK
Fuel system, Gasoline, May 22, 2004
ON A TRIP TO FLORIDA FROM NC, MY ENGINE LIGHT CAME ON. THE FOLLOWING WEEK, IT TURNED OFF ON IT'S OWN. A WEEK LATER THE LIGHT CAME ON AGAIN. BEFORE I HAD THE DIAGNOSTICS RUN, IT WENT OFF AGAIN. FOUR DAYS BEFORE THE INCIDENT DATE, THE LIGHT ONCE AGAIN CAME ON. DURING ALL OF THIS, THE CAR RAN FINE, NO STALLING, NO SURGES OR FAILURES. I PARKED MY CAR AT WORK, AND 12 HOURS LATER CAME OUT TO GO HOME, ONLY TO FIND MY CAR WOULD NOT START. AFTER HAVING IT TOWED TO A SERVICE STATION, I FOUND OUT THAT MY FUEL PUMP WAS SHOT, AND HAD TO BE REPLACED. THIS CAR IS ONLY 2 YEARS OLD, AND A FUEL PUMP SHOULD LAST A LOT LONGER THAN THAT. AND THE FACT THAT I HAVE TO PAY $500 OUT OF POCKET FOR FORD USING A FAULTY PART IS NOT ACCEPTABLE. I'LL NEVER UNDERSTAND WHY THE INVESTIGATION ON THIS MATTER WAS CLOSED. A RECALL NEEDS TO BE ENACTED. THE CAR IS IN THE SHOP AT THIS TIME, AND I'M NOT SURE IF THEY STILL HAVE THE OLD PART. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED IF MY CAR HAD JUST QUIT ON THE WAY TO FLORIDA WITH MY FOUR YEAR OLD DAUGHTER AND I ALONE ON A BUSY I95.*AK