2002 Ford Focus

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 1,014 owner complaints filed for this model year. This is the 9th highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 1,014

Of the 2002 reports, 85 involved a crash and 24 involved a fire. 82 people were injured and 1 person died.

Primary concernElectrical system285 reports · 28% of complaints
Owner complaints1,014Filed with NHTSA
Recall relationship8 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system285
  2. Suspension122
  3. Engine and engine cooling108
  4. Air bags78
  5. Tires74
  6. Power train73
  7. Service brakes73
  8. Fuel system68

Recalls and investigations

  1. EquipmentFeb 24, 2012

    RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.

    IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.

    RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.

    Campaign 12E007000 on NHTSA.gov

  2. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  3. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  4. Exterior lighting, headlightsAug 11, 2008

    K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

    WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.

    K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.

    Campaign 08E050000 on NHTSA.gov

  5. Fuel system, gasolineJun 13, 2006

    CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

    FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

    UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

    Campaign 06E056000 on NHTSA.gov

  6. Exterior lightingMay 24, 2006

    CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.

    Campaign 06E049000 on NHTSA.gov

  7. Exterior lightingMar 23, 2006

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

    Campaign 06E026000 on NHTSA.gov

  8. Latches/locks/linkages, doors, latchFeb 1, 2005

    CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.

    IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

    DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

    Campaign 05V030000 on NHTSA.gov

Representative owner complaints

1,014 reports, newest first.

  1. Tires, Wheels, Jun 6, 2005

    2002 FORD FOCUS - FIRESTONE TIRE FAILURES. BUBBLES IN TIRES, EVENTUALLY BLOW (2) OR NEED TO BE REPLACED. HAVE PURCHASED 5 TIRES. NO PROBLEMS. ALSO RIMS ARE DENTED. NO POT HOLES ENCOUNTERED TO CAUSE THIS. NO ACCIDENTS TO CAUSE THIS. FIRST BUBBLE IN REAR DRIVER'S SIDE TIRE AT 6,000 MILES. REPLACED TIRE WITH ANOTHER FIRESTONE. TIRE BLEW AT 18,000 MILES. REPLACED TIRE AGAIN WITH NON FIRESTONES (2). BUBBLE IN TWO REMAINING FIRESTONES OCCURRED. REPLACED AGAIN WITH NON-FIRESTONES. NO PROBLEM. FORD DENIES PROBLEM. FIRESTONE DENIES PROBLEM. I HAVE A PROBLEM WITH BOTH. AM PURCHASING 2006 MONTE CARLO IN SEPTEMBER, BA BYE.

  2. Service brakes, Hydraulic, Jun 6, 2005

    SQUEALING - GRINDING SOUND FROM THE FRONT TIRES - FRONT BRAKES REPLACED AND REAR BRAKE ROTORS WERE TURNED AND CLEANED

  3. Service brakes, Hydraulic, Jun 6, 2005

    SQUEALING - GRINDING SOUND FROM THE FRONT TIRES - FRONT BRAKES REPLACED AND REAR BRAKE ROTORS WERE TURNED AND CLEANED

  4. Engine and engine cooling, May 29, 2005

    FOCUS 2002 STARTED TO RUN ROUGH AROUND 40,000 MILES. HAD A MAJOR TUNE UP 2 X'S IN 6 MONTHS. CHANGED ALL THE PLUGS, WIRES, OIL & FLUIDS, STILL HANDLED ROUGH LIKE IT NEEDED TO BE TIMED. FOCUS'S HAVE NO TIMING BELT. I TOOK IT IN & WAS TOLD THE PLUG WIRE RAN OVER THE BLOCK WAS THE CAUSING THE ROUGH IDL, DUE TO THE CABLE MELTING ON THE BLOCK. I REPLACED THE CABLE & AGAIN THE IDLE WAS STILL ROUGH, BUT NOW STARTED TO SURGE & MISS ALSO. DRIVING @ VARIOUS SPEEDS, CONDITIONS & ROADS & STILL IT WOULD SURGE & MISS FIRE & THEN DRIVE ON. TOOK IT IN & TOLD WITH NO LIGHT SHOWING & UNLESS IT COULD REPEAT THE SURGE/MISS NOTHING IT COULD BE DONE. LESS THAN A MONTH LATER THE BATTER DIED ON A TRIP OUT OF TOWN. CHECKED THE BATTERY & FULL OF CORRIOSION. BOUGHT A NEW BATTERY & CHECKED THE ELECTRICAL SYSTEM TOLD NOTHING WRONG AGAIN. AFTER A YEAR OF SURGING/MISSING (AT LEAST 1 A WEEK) THE CAR DIED AGAIN & WE THOUGHT IT WAS THE BATTERY. THE BATTERY TESTED & WAS TOLD IT IS THE ALTERATOR, BOUGHT A NEW ONE. WE THEN DID AN OIL CHANGE. WE TOOK IT IN & ASK THEM AGIAN ABOUT THE SURGING & MISS & ASKED IF IT COULD BE CHECKED WHEN THEY DID THE OIL. WAS ADVISED THAT IT COULD BE THE FUEL INJECTORS BUT WITH OUT THE CHECK ENGINE OR OIL LIGHT ON THAT THERE WAS NO WAY TO KNOW FOR SURE. TWO DAYS LATER WAS DRIVING ON THE FREEWAY & ALL THE LIGHTS ON THE DASH LIGHT UP, FELT LIKE THERE WAS NO POWER WHEN THE GAS PEDAL WAS PRESSED, AT THAT POINT EXITED THE FREEWAY, ALMOST GOT TO THE EXIT & THE WHOLE CAR STALLED OUT, WALK HOME ABOUT 4-5 MILES. BACK OVER TO JUMPED IT, IT STARTED UP WITH A NEW CLACKETY CLACK IN THE MOTOR, DID NOT DRIVE AT ALL, I TOWED IT BACK TO THE MECHANICS WHO DID THE OIL & TESTED IT. I WAS TOLD ON FRIDAY 5/27 THAT THEY THINK IT MIGHT BE A VUALVE OR A ENGINE TAP. PLEASE HELP

  5. Power train, Electrical system, May 29, 2005, crash

    RUNAWAY AUTO THROTTLE BODY STICKING CAUSED CAR TO BECOME A RUNAWAY AUTO WITH NO CONTROL TO STOP. EXITING HIGHWAY 80 AT PRNRYN RD. EXT. CRUISE CONTROL SHUT OFF AUTO SPEEDED UP ENJINE ROARED APPLIING BRAKES DIDN'T STOP AUTO. WENT OFF ROAD AND STRUCK A LARGE OAK TREE. VEHICLE OVERTURNED DOWN AN EMBANKMEND. LANDED ON ROOF OF AUTO. AUTO HAD 450 MILES ON IT AND WAS TOTALLY DESTROYED.

  6. Engine and engine cooling, Electrical system, May 13, 2005

    WHILE DRIVING AT 30 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE BATTERY CABLE MELTED AND THE ALTERNATOR WAS BAD AND NEEDED REPLACEMENT. A WEEK PRIOR, THE CHECK ENGINE LIGHT CAME ON AND SMOKE HAD COME FROM THE ENGINE COMPARTMENT. THE FOURTH GEAR WENT OUT BECAUSE IT'S WIRE CONNECTION MELTED. THE CONSUMER FELT THE FAILURES WERE DUE TO THE ENGINE MISPLACED CABLE PROBLEM AS STATED IN RECALL 02V288000. *AK *SC *JB

  7. Electrical system, May 12, 2005, fire

    VEHICLE WAS PARKED AT STATE EMPLOYEE'S RESIDENCE FOR ABOUT 10 HOURS WHEN IT SUDDENLY CAUGHT FIRE. FIRE DEPT. RESPONDED AND EXTINGUISHED FIRE. VEHICLE IS A TOTAL LOSE.

  8. Suspension, May 2, 2005

    WHILE DRIVING 65 MPH, THE LEFT FRONT WHEEL WENT FLYING OFF CAR. NO TROUBLE PRIOR TO THIS DATE. THE BEARINGS WERE REPLACED WHEN THE CAR WAS TAKEN IN FOR REPAIR.

  9. Visibility, May 1, 2005

    I WAS SITTING AT MY DAUGHTERS SCHOOL, I TRIED TO ROLL DOWN THE BACK PASSENGER WINDOW I HERD A LOUD NOISE LIKE GLASS BREAKING. I GOT OUT OF MY CAR TO SEE WHAT THE PROBLEM WAS AND SEEN THAT THE WINDOW HAD GONE ALL THE WAY DOWN, WHEN I TRIED TO PUSH THE BUTTON TO RAISE THE WINDOW I KEPT HEARING A STRANGE NOISE AND NOTICED THE WINDOW WOULD NOT GO UP. I CONTACTED THE DEALER AND THEY TOLD ME THE POWER WINDOW REGULATOR HAD GONE OUT AND THEY WOULD FIX THE PROBLEM FOR OVER $ 400.00 BECAUSE MY WARRENTY HAD GONE OUT 3 DAYS EARLIER. I WAS VERY UPSET TO LEARN MY WARRENTY WAS OUT BECAUSE MY CAR WAS ONLY 2 YEARS OLD. I HAD SPOKE TO MANY OTHER PEOPLE AND THEY HAD ALSO HAD PROBLEMS WITH THE POWER WINDOWS, SO I SHOCKED WHEN I CONTACTED THE FORD MOTOR COMPANY IN OHIO THEY SAID THEY HAD NEVER HAD ANY COMPLAINTS BEFORE ABOUT THE ISSUE.*AK

  10. Electrical system, Apr 28, 2005

    THERE WAS A STRONG SMELL COMING OUT OF THE AIR CONDITIONER VENTS IN THE WARM MONTHS. THAT I DESCRIBE AS A URINE ODOR. THE DEALERSHIP INSTALLED A FAN IN THE AIR CONDITIONER THAT COMES ON 15 MINUTES AFTER THE CAR IS TURNED OFF TO DRY OUT THE AIR UNIT.

  11. Exterior lighting, Apr 25, 2005

    THE HOUSING ON THE LEFT REAR TAIL LIGHT MELTED WHICH WAS CAUSED BY THE LIGHT BULB OVERHEATING. THIS CAUSED THE BRAKE LIGHT TO FAIL. CONSUMER INFORMED OTHER DRIVERS THAT THE VEHICLE WAS COMING TO STOP, WHICH COULD RESULT IN AN ACCIDENT.*AK

  12. Latches/locks/linkages, Apr 25, 2005

    DRIVER NOTICED THAT THE TRUNK LID FAILED TO LOCK PROPERLY . THE DRIVER WOULD HAVE TO SLAM TRUNK LID BEFORE IT WOULD LOCK. THE CONSUMER DROVE TO DEALER FOR INSPECTION. THE MECHANIC REPLACED THE HOOD LEVER DUE TO WEAR AND TEAR. THE CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM STILL OCCURRED AND HAS NOT BEEN RESOLVED. *AK *JB *NM

  13. Electrical system, Apr 19, 2005

    MY IGNITION LOCKED UP AND I WAS STRANDED IN A PARKING LOT AFTER PURCHASING A 2002 FORD, FOCUS LESS THAN A MONTH AGO. I HAD TO HITCH A RIDE HOME BECAUSE I DIDN'T HAVE THE MONEY FOR A TOW. THE NEXT DAY, I HAD MY VEHICLE TOWED TO A FORD DEALER FOR REPAIRS. EVIDENTLY THIS WAS A MAJOR PROBLEM, PEOPLE GETTING STRANDED DUE TO A FAULTY IGNITION SWITCH. WHAT IS IT GOING TO TAKE TO GET THIS PROBLEM FIXED. WHO IS MAKING THE FORTUNE ON ALL THESE PART REPLACEMENTS???? IS IT FORD???? WHO MAKES THESE FAULTY IGNITIONS???? THEY ARE PROBABLY STILL MAKING A FORTUNE AND STILL MAKING THESE BAD PARTS. THIS COULD RESULT IN A VERY DANGEROUS SITUATION. PLEASE GET THIS PROBLEM FIXED!*AK

  14. Electrical system, Apr 19, 2005

    MY IGNITION LOCKED UP AND I WAS STRANDED IN A PARKING LOT AFTER PURCHASING A 2002 FORD, FOCUS LESS THAN A MONTH AGO. I HAD TO HITCH A RIDE HOME BECAUSE I DIDN'T HAVE THE MONEY FOR A TOW. THE NEXT DAY, I HAD MY VEHICLE TOWED TO A FORD DEALER FOR REPAIRS. EVIDENTLY THIS IS A MAJOR PROBLEM, PEOPLE GETTING STRANDED DUE TO A FAULTY IQNITION SWITCH. WHAT IS IT GOING TO TAKE TO GET THIS PROBLEM FIXED. WHO IS MAKING THE FORTUNE ON ALL THESE PART REPLACEMENTS???? IS IT FORD???? WHO MAKES THESE FAULTY IGNITIONS???? THEY ARE PROBABLY STILL MAKING A FORTUNE AND STILL MAKING TTHESE BAD PARTS. THIS COULD RESULT IN A VERY DANGEROUS SITUATION. PLEASE GET THIS PROBLEM FIXED! *AK

  15. Electrical system, Apr 14, 2005

    I HAVE BEEN HAVING PROBLEMS WITH MY 2002 FORD FOCUS IGNITION. EVERY TIME I PUT MY KEY IN THE IGNITION IT WILL GO IN, BUT THE KEY WILL NOT TURN. I NEED TO SEE WHAT I NEED TO DO TO KEEP THIS FROM HAPPENING AGAIN. I HAVE NOT REPLACED ANYTHING YET BECAUSE I WAS HOPING THEY WOULD CONSIDER A RECALL ON THIS PART. SO FAR I HAVE JUST BEEN FORCING MY KEY TO TURN AND ON APRIL 13, 2005 IT HAPPENED SO I WENT AND GOT SOME KEYS MADE AND IT STILL WOULD NOT WORK. THE NEXT DAY ABOUT 45 MINUTES OF WORK IT FINALLY TURNED AND GOT STARTED UP. FOR RIGHT NOW I AM LEAVING A KEY IN THE IGNITION TO KEEP UP FROM GETTING STUCK AGAIN.*AK

  16. Electrical system, Apr 12, 2005

    CONSUMER COMPLAINED ABOUT AN IGNITION. PROBLEM. OWNER HAD PARKED VEHICLE AND WENT INSIDE OF A BUILDING FOR AN HOUR. UPON RETURNING, OWNER PUT THE KEY IN THE IGNITION AND THE KEY WOULD NOT TURN. OWNER HAD THE VEHICLE TOWED TO DEALER WHERE IT WAS BEING SERVICED. *AK

  17. Tires, Apr 8, 2005

    WHILE VEHICLE WAS PARKED CONSUMER SAW THE SEPARATION OF THE FRONT DRIVER'S SIDE SIDEWALL TIRE. CONSUMER HAD THE TIRE REPLACED. DEALERSHIP WILL BE NOTIFIED. *AK *NM

  18. Electrical system, Apr 6, 2005

    WHILE INSERTING THE KEY INTO THE IGNITION IT LOCKED. DRIVER WAS UNABLE TO TURN THE KEY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. *AK

  19. Visibility, Apr 4, 2005

    THE AUTOMATIC RIGHT REAR PASSENGER WINDOW WILL NOT STAY UP. VEHICLE CANNOT BE SECURED.*AK

  20. Steering, Apr 4, 2005

    LOCKING DEVICE LOCKED UP ON THE STREERING COLUMN FOR THE SECOND TIME IT WAS NECESSARY TO TOW THE CAR AND DAMAGE OCCURED BECAUSE TOWING CO TOWED INCORRECTLY.PARTS WERE REPLACED AND TECHS IN THE VEHICLE SHOP SAY THIS IS A PROBLEM THAT OCCURS FREQUENTLY . *AK

  21. Steering, Apr 4, 2005

    THE IGNITION LOCK CYLINDER LOCKED UP, MAKING IT IMPOSSIBLE TO START THE CAR.THE IGNITION KEY WILL NOT TURN THE LOCK.IF THE CAR IS TOWED IN IT CREATES A PROBLEM IN THAT THE CAR STAYS IN PARK AND IF TOWED INCORRECTLY WILL DAMAGE THE TRANSMISSION.FORD MOTOR VIEWS THIS AS NATURAL WEAR AND TEAR. *AK

  22. Air bags, Apr 1, 2005, crash

    WHILE DRIVING AT 47 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION IN WHICH THEY T-BONED ANOTHER VEHICLE. UPON IMPACT, NONE OF THE FRONTAL AIR BAGS DEPLOYED. VEHICLE WAS TOTALED. BOTH DRIVER AND PASSENGER WERE TAKEN TO THE HOSPITAL FOR INJURIES SUSTAINED.*AK

  23. Structure, Apr 1, 2005

    FORD ISSUED A REAR DOOR RECALL, WHICH WAS NOT FOUND AT THIS TIME. CONSUMER CONTACTED THE DEALER FOR REPAIRS, BUT THERE WERE NO AVAILABLE PARTS IN ORDER TO DO REPAIR, WHICH IS DANGEROUS BECAUSE THE DOORS COULD OPEN UNEXPECTEDLY.*AK

  24. Vehicle speed control, Apr 1, 2005

    I WAS ACCELERATING RAPIDLY TO MERGE INTO TRAFFIC AND THE GAS PEDAL GOT STUCK, AND THE CAR KEPT ACCELARATING AFTER I REMOVED MY FOOT FROM THE BRAKE PEDAL. IT HAS DONE THIS TWICE.*AK I HAVE A 2002 FORD FOCUS EX

  25. Wheels, Mar 31, 2005

    I KEPT HEARING NOISES IN THE FRONT PASSENGER SIDE OF MY CAR SO I CALLED THE DEALER AND TOLD THEM THIS PROBLEM ALONG WITH FAULTY WINDHIELD WIPERS , NOISES IN THE TRANSMISSION AND A RADIO THAT PLAYS WHEN IT WANTS. I BROUGHT THE CAR IN FOR REPAIRS . THEY DID THE REPAIRS ON THE WINDSHIELD UNDER THE WARRANTY, AND SAID THE RADIO WAS NOT DEFECTIVE AND THE FACEPLATE WAS BROKEN (IT IS NOT), AND THE NOISE THAT I AM HEARING IN THE FRONT OF THE CAR WAS DUE TO ME REPLACING A FLAT TIRE (IN THE REAR OF THE CAR) WITH A TIRE NOT THE SAME AS THE OTHER THREE. WELL I WAS DRIVING THE CAR FOR ABOUT 300 MILES AFTER BEING AT THE DEALER AND WENT TO MAKE A LEFT TURN AT A TRAFFIC LIGHT. THE RIGHT FRONT WHEEL( NOT THE TIRE) WENT ROLLING INTO THE HIGHWAY AND MYSELF AND 2 TODDLERS WENT TO THE LEFT AND INTO A BUSINESS PARKING LOT. AFTER BEING TOWED TO THE DEALER, THE TOLD ME THAT THEY DO NOT RECALL TELLING ME ABOUT THE NOISE I HEARD , AND DUE TO THE FACT THAT THE TECH THAT WORKED ON THE CAR DID NOT WRITE THE RESULTS ON IT THAT THEY WERE NOT RESPOSIBLE FOR THE WHEEL FALLING OFF AND TO GET MY CAR OFF THEIR LOT BEFORE THEY HAVE IT TOWED OFF.IN THE EVENT OF THE WHEEL FALLING OFF IT ALSO CAUSED $1000.00 DAMAGE TO THE FRONT QUARTEPANEL AND DOOR. I HAD TO HAVE THE CAR TOWED TO GRAND SPORT AUTO FOR REPAIR AND I HAVE TO PAY FOR THE DAMAGES THAT MY INSURANCE WILL NOT CCOVER, ALONG WITH A RENTAL CAR.