2003 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,017 owner complaints filed for this model year. This is the 8th highest complaint count among 19 Focus model years with reports.
Of the 2003 reports, 53 involved a crash and 19 involved a fire. 52 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Representative owner complaints
1,017 reports, newest first.
Electrical system, Seats, Oct 4, 2015
I WAS USING MY PASSENGER SEAT HEATER WHILE I WAS DRIVING TO PICK SOMETHING UP FROM THE MALL WHEN I STARTED SMELLING A BURNING SMELL. WHEN I GOT TO THE MALL,I LOOKED OVER TO FIND A LARGE SCORCH MARK ON THE PASSENGER SIDE FRONT SEAT
Tires, Sep 30, 2015
TL* THE CONTACT OWNS A 2003 FORD FOCUS EQUIPPED WITH FIRESTONE PRIMEWELL PZ900 TIRES, SIZE: P205/50Z/16 (NA). WHILE DRIVING 65 MPH, THE CONTACT HEARD A ROAR AND FELT A VIBRATION FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. UPON EXAMINATION OF THE TIRE, THE CONTACT NOTICED A LARGE CRACK ON THE SIDEWALL OF THE TIRE AND REPLACED IT WITH THE SPARE TIRE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE TIRES WERE NOT REPLACED. THE TIRES WERE REPLACEMENT TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 124,000 AND THE TIRE FAILURE MILEAGE WAS 25,000.
Other or unspecified, Aug 24, 2015
THE IGNITION SWITCH WOULD NOT TURN. ALTHOUGH I HAD BOTH KEYS WITH ME, AND BOTH WILL STILL UNLOCK THE DOORS, NEITHER WOULD TURN THE IGNITION SWITCH. BETWEEN TOWING AND REPLACEMENT OF THE SWITCH, I HAD TO SHELL OUT $450. FORD KNOWS THIS IS A PROBLEM WITH THIS VINTAGE FOCUS, BUT DOES NOT THINK IT IMPORTANT OR A SAFETY MATTER. AS A WOMAN WHO OFTEN TRAVELS ALONE, I THINK IT IS A SAFETY MATTER. I HAVE DRIVEN MANY, MANY OLD CARS - MUCH OLDER THAN THIS ONE - AND HAVE NEVER BEEN STRANDED BY SOMETHING AS SIMPLE AS A FAULTY IGNITION SWITCH. ALTHOUGH I WAS STRANDED IN FAMILIAR TERRITORY AND NOT FAR FROM HOME, IT MIGHT EASILY HAVE BEEN OTHERWISE. FORD KNOWS OF THIS PROBLEM, IT WAS CAUSED BY THEIR USE OF FAULTY EQUIPMENT, AND THEY SHOULD FIX IT.
Steering, Electrical system, Exterior lighting, Aug 10, 2015
WHEN RIDING DOWN THE ROAD THE DOORS WILL AUTOMATICALLY LOCK BY THEMSELVES. THE STEERING WHEEL HAS LOCKED SEVERAL TIMES OVER THE YEARS. WHEN I BOUGHT THE CAR USED, IT CAME WITH MANY KEYS. WELL, THIS TIME WHEN IT LOCKED, THE STEERING WHEEL LOCKED AND THE IGNITION LOCKED AND I HAD TO GET IT TOWED FROM SMITHFIELD NC; APPROXIMATELY AN HOURLY FROM MY HOME. THE MECHANIC CAN NOT GET IT UNLOCKED BECAUSE THE STEERING WHEEL HAS TO BE TURNED TO UNLOCK IT, VICE VERSA, AND THE STEERING WHEEL IS LOCKED. ALSO THE LIGHTING IS VERY POOR WITH THE HEAD LIGHTS AND I SEE THIS ON ALL THE VEHICLE FOR THAT YEAR AND MAKE AS I RIDE DOWN THE ROAD. MY CAR IS PARKED BECAUSE I CANT AFFORD TO FIX IT. I HAVE FOUND MANY COMPLAINTS ABOUT THIS STEERING AND IGNITION LOCK ISSUE. I AM WONDERING WHY THIS VEHICLE HAS NOT BEEN RECALLED FOR THE ISSUE. IT IS A HAZARD. I HAVE CONTACTED THE FORD MANUFACTURER CONCERNING THE MATTER AND WAS TOLD THAT THEY CAN'T ASSIST ME WITH IT BECAUSE MY CAR HAS NO WARRANTY. ALSO, THERE WAS A RECALL ON THE REAL DOOR LOCK. FORD DEALERSHIP INFORMED ME THAT IT WAS REPAIRED BY TEAM FORD DEALERSHIP PRIOR TO ME OWNING THE VEHICLE; I INFORMED HIM THAT THE PROBLEM WAS STILL A ISSUE GETTING THE REAR DOOR TO LOCK SECURELY AT TIMES. HE INFORMED ME THAT IT COULD ONLY HAVE BEEN FIXED ONCE UNDER THE RECALL. THESE ISSUES HAVE OCCURRED REPEATEDLY SINCE I BOUGHT THIS VEHICLE IN 2009. THEY ALL PUT ME AT RISK OF GREAT DANGER.
Other or unspecified, Jul 8, 2015
KEY WON'T TURN IN THE IGNITION, ITS GETTING STUCK AND IM GETTING STRANDED IN AREAS THAT ARE NOT SAFE.
Structure, Jul 2, 2015
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING AT 20 MPH, THE PASSENGER SIDE DOOR BECAME AJAR. THE CONTACT WAS ABLE TO SAFELY PULL THE VEHICLE OFF THE ROADWAY TO CLOSE THE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Other or unspecified, Jun 15, 2015
PARKED CAR AT A SERVICE STATION AND WENT TO START IT AND KEY WONT TURN IGNITION LOCKED SOLID IM WAITING TO GET A ESTIMATE TO GET IT FIXED.
Air bags, May 21, 2015
ON FEB 11, 2015 I WAS DRIVING TO GO TO THE VET. I HAD NOT BEEN DOWN THAT ROAD IN ABOUT 6 MONTHS. I CAME UPON AN AREA THAT WAS A VERY BAD CHUNK OF ROAD...PATCHES OVER PATCHES AND VERY BUMPY. THEN ALL OF A SUDDEN MY CAR TILTED TO THE RIGHT AND THERE WAS A LOUD BANG. IT TOOK ME A COUPLE SECONDS TO REALIZE WHAT HAD HAPPENED. MY AIRBAG ON THE PASSENGER SIDE (SIDE AIRBAG) HAD DEPLOYED. SCARED ME! I HAD NO IDEA WHY IT HAD GONE OFF. BUT THE CAR SEEMED TO BE DRIVING OK STILL SO I CONTINUED TO THE VET ABOUT 1-2 MILES AWAY. I WONDERED IF A DEER HAD HIT THE SIDE OF MY CAR BUT WHEN I GOT TO THE VET AND CHECKED MY CAR, THERE WAS NO DAMAGE TO THE SIDE OF MY CAR. SINCE THEN I HAVE READ ON THE INTERNET THAT OTHERS HAVE HAD THEIR AIRBAGS DEPLOY WHEN HITTING A POTHOLE. THE NEXT DAY I WENT BACK AND TOOK PICTURES OF THAT AREA AND A VIDEO.THIS WAS BY A GUARDRAIL WITH A HUGE DROP OFF ON THE SIDE. I AM LUCKY I DIDN'T LOSE CONTROL OF MY CAR WHEN THE AIRBAG EXPLODED RIGHT NEXT TO ME AND POSSIBLY GO THROUGH THE GUARDRAIL AND OFF OF THAT STEEP DROP OFF. THINGS COULD HAVE BEEN MUCH WORSE. IT WAS A VERY FRIGHTENING SITUATION AND THANK GOD, NOBODY WAS IN THAT SEAT. I KNOW EXACTLY WHERE IT WAS ON THAT ROAD BECAUSE WHEN I LOOKED OVER I SAW A BIG WHITE CIRCLE (DIDN'T KNOW WHAT IT WAS AT FIRST...THOUGHT MY WINDOW HAD BROKEN) AND I SAW THE END OF THE GUARD RAIL WHERE IT ANGLES DOWN AT THE END. I WAS NOT SPEEDING, OR ON THE PHONE. JUST DRIVING DOWN A COUNTY ROAD AND HAD $1700 WORTH OF DAMAGE DONE TO MY CAR. I ONLY HAVE PL/PD ON THAT CAR SO MY INSURANCE WON'T COVER IT.
Electrical system, Apr 29, 2015
KEY WILL NOT TURN IN IGNITION. AGAIN! HAS HAPPENED SEVERAL TIMES. *TR
Engine, Fuel/propulsion system, Apr 24, 2015
CAR COMES TO A TRAFFIC STOP AND DIES. HAD BEEN SHAKING PRIOR AND HAD A DIAGNOSTIC DONE ONLY TO SPEND $150 TO HAVE IT NO BETTER . TOOK IT TO A BETTER MECHANIC WHO SAID THE VALVE SEAT DROPPED. I OWE 2K ON THIS CAR AND IT IS WORTHLESS NOT TO MENTION I AM A STUDENT WHO HAS TO GO TO WORK AND CLASSES WITH ABSOLUTELY NO RECOURSE HERE. HOW DO I KEEP MY JOB OR MY STATUS IN COLLEGE SHAME ON FORD YOU STARTED ME OUT WITH A REALLY BIG PROBLEM AND NOW I HAVE TO PAY FOR A CAR THAT WONT GO ANYWHERE AND WILL NOT RUN ON A 2K DEBT. AND NO TRANSPORTATION SHAME ON FORD.. *TR
Suspension, Mar 23, 2015
BREAK IN FRONT DRIVER-SIDE SUSPENSION COIL WHILE BACKING UP. *TR
Electrical system, Mar 3, 2015
KEY LOCKS INSIDE THE IGNITON DOESN'T ALLOW THE CAR TO START I REPLACED THE IGNITON LOCK 3 TIMES BUT THE PROBLEM STILL HAPPENS... *TR
Electrical system, Jan 19, 2015
I HAVE BEEN HAVING A PROBLEM WITH MY IGNITION NOT TURNING. I LOOKED UP AND SAW OVER 300 COMPLAINTS SINCE 2011 ON THIS PROBLEM.. I CONTACTED FORD MOTOR COMPANY AND THEY STATED THAT THEY COULD NOT ASSIST ME. I AM NOW TAKING MY CAR TO A COMPANY THAT HANDLES THIS PROBLEM AND I HAVE TO PAY OVER $150.00!!! I BELIEVE THIS IS A BIG PROBLEM WITH NO RECALL. THE OWNER HAS STATED THAT HE IS FIXING AT LEAST ONE CAR (FORD FOCUS) A WEEK WITH THE SAME PROBLEM, YET THERE IS NOT RECALL!!!!!!
Other or unspecified, Jan 8, 2015
THE DRIVERS SEAT BACK SUPPORT HAS SNAPPED. THE SEAT NEEDS REPLACEMENT. THIS WAS NOT CAUSED BY ANY ACCIDENT JUST NORMAL DRIVING. I MUST SAY I'VE NEVER HEARD OF A SEAT BREAKING LIKE THIS BEFORE. NEEDS TO BE REPLACED. *TR
Engine, Dec 26, 2014
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE VALVE SEAT FRACTURED WHICH CAUSED THE ENGINE BLOCK TO CRACK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Electrical system, Dec 12, 2014
I HAD TO REPLACE IGNITION KIT ABOUT A MONTH AFTER GETTING IT REPLACED AGAIN I PUT UP WITH IT UNTIL DEC5 AND HAD IR REPLACED AGAIN 1 DAY LATER KEYS IS STUCK IN IGNITION AGAIN ITS A TOTAL OF 7 IGNITIONS I HAVE REPLACED AND FORD AGAIN SAYS THERE IS NO PROBLEM WITH IGNITION,. I HAVE SEEN HUNDREDS OF BLOGS ABOUT SAME PROBLEM AND FORD DOESN'T REPLAY TO ANY OF THEM WHAT CAN BE DONE? I AM TIRED OPF PAYING 250-200.00 TO REPLACE THIS. *TR
Electrical system, Dec 12, 2014
I HAD TO REPLACE IGNITION KIT ABOUT A MONTH AFTER I BOUGHT CAR NEW APPROXIMATE DATE BY THIS TIME THE IGNITION STARTED DRAINING MY BATTERY AND ALTERNATOR AND HAD TO HAVE THEM BOTH REPLACE ALONG WITH NEW IGNITION KIT AND WAS TOLD I NEEDED NEW KEYS THIS LASTED ABOUT A MONTH THEN KEY GOT STUCK ON IGNITION AGAIN CONTINUOUSLY AT THAT TIME I CALLED FORD AGAIN AND WAS TOLD THEY HAVE NO PROBLEMS WITH IGNITION AND NOTHING THEY WILL DO FOR ME. MY NEPHEW WENT TO FORD SCHOOL TO BECOME A MECHANIC AND TOLD ME FORD HAS KNOW ABOUT THIS PROBLEM SINCE 2002 AND DOESN'T WANT TO DO A RECALL. *TR
Electrical system, Dec 12, 2014
I HAD TO REPLACE IGNITION KIT ABOUT A MONTH AFTER I BOUGHT CAR NEW APPROXIMATE DATE. *TR
Electrical system, Dec 12, 2014
I HAD TO REPLACE IGNITION KIT ABOUT A MONTH AFTER I BOUGHT CAR NEW APPROXIMATE DATE. *TR
Electrical system, Dec 12, 2014
I HAD TO REPLACE IGNITION KIT ABOUT A MONTH AFTER I BOUGHT CAR NEW APPROXIMATE DATE. *TR
Electrical system, Dec 12, 2014
I HAD TO REPLACE IGNITION KIT ABOUT A MONTH AFTER I BOUGHT CAR NEW APPROXIMATE DATE. *TR
Electrical system, Dec 12, 2014
I HAD TO REPLACE IGNITION KIT ABOUT A MONTH AFTER I BOUGHT CAR NEW. *TR
Electrical system, Nov 25, 2014
I HAVE HAD ISSUES WITH THE IGNITION LOCKING. I'M GOING ON MY 3RD REPAIR FOR THE SAME EXACT ISSUE. FIRST THE IGNITION WAS RE-KEYED AND/OR REPLACED. NEXT THE IGNITION AGAIN WAS REPLACED. THE STEERING COLUMN HAD TO REMOVED. THIS TIME, I'M IMAGING THE SAME THING. I'M VERY UPSET THAT FORD HAS NEVER OFFERED TO REPAIR AT DISCOUNTS OR TO REPAIR AT ALL. VERY UPSET THAT THEY NEVER RECALLED IT, KNOWING THIS WAS STACKING UP FOR BUYERS, AS AN ISSUE. I COME FROM A FAMILY WITH FAITHFUL FORD, LINCOLN/MERCURY TIES, WHICH INCLUDE EMPLOYEES, RETIREES, AND A FAMILY THAT SUPPORTS FORD, NO DOUBT. AS A FOCUS OWNER, I AM VERY DISAPPOINTED HOW THIS HAS BEEN HANDLED. *TR
Tires, Nov 22, 2014
SIDEWALL OF TIRE BLEW OUT. TIRES ARE NOT EVEN 2 MONTHS OLD. I HAVE SEEN OTHER COMPLAINTS ABOUT THE SAME ISSUE. DOUGLAS XTRA TRAC II 185/65/14. *TR
Suspension, Nov 11, 2014
I TOOK MY CAR TO HAVE A OIL CHANGE, AND MY MECHANIC SAW THAT THE LEFT SIDE REAR SUSPENSION CROSS STABILIZER BAR IS RUSTED AND THE BOLTS ARE RUSTED. HE SAID TO CALL FORD THERE SHOULD BE A RECALL. THERE IS NOT SO I CALLED FORD AND THEY JUST FILED A COMPLAINT.I CAN NOT TAKE MY CAR ON THE INTERSTATE OR GO OVER 40 MPH IF I DID MY MECHANIC SAID IF THE RIGHT SIDE BROKE OFF THE CAR WOULD FLIP. MY CONCERN IS DOES SOMETHING HAVE TO HAPPEN FIRST I TRANSPORT MY GRAND KIDS BUT I CAN'T GO OVER 40. CAN YOU HELP ME WITH THIS. *TR