2003 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,017 owner complaints filed for this model year. This is the 8th highest complaint count among 19 Focus model years with reports.
Of the 2003 reports, 53 involved a crash and 19 involved a fire. 52 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Representative owner complaints
1,017 reports, newest first.
Air bags, Nov 3, 2014
AIRBAG WARNING SYSTEM LIGHT FLASHES ON INDICATING POSSIBLE FAILURE OR DEFECTIVE SYSTEM BUT DOES NOT REMAIN ON. LIGHT GOES OUT ABOUT 1 HOUR OR SO OF DRIVING. *TR
Electrical system, Sep 19, 2014, fire
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE POSITIVE BATTERY CABLE BECAME EXTREMELY HOT AND MELTED. WHEN THE AIR CONDITIONING WAS ACTIVATED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THE POSITIVE BATTERY CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Electrical system, Sep 18, 2014
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE EXTERIOR AND INTERIOR LIGHTING FLASHED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT ALL OF THE IGNITION CABLE CORDS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.
Wheels, Sep 15, 2014
WHEEL STUD ON FRONT, DRIVERSIDE BROKE OFF WHILE CAR WAS IN MOTION. BECAUSE OF STUD FAILURE, WHEEL NUTS AND WHEEL FLEW OFF VEHICLE, CROSSING ONCOMING LANE. IF DEFECT OCCURS ON OTHER VEHICLES ON A HWY OR AT HIGHSPEEDS. SEVERE INJURY COULD OCCUR. FORTUNATELY THIS OCCURRED AT LOW SPEED AND ON AN EMPTY STREET. FORD REPORTED NO WAY OF CHECKING ITS DATABASES FOR SIMILAR DEFECTS. *TR
Engine and engine cooling, Structure, Jun 24, 2014
IN MARCH 2013 I TOOK MY FORD FOCUS IN TO REPLACE MOTOR MOUNTS, RETURNED IN APRIL FOR THE SAME AWFUL VIBRATION WHILE HEATER WAS ON AND WHILE IDLING. THE MECHANIC CHECKED AND FOUND THAT ONE OF THE MOTOR MOUNTS WAS FAULTY AND HE REPLACED. I AM TAKING MY FOCUS BACK FOR THE THIRD TIME BECAUSE IT IS STILL VIBRATING WHILE IN IDLE WHILE THE AC IS ON. THE FIRST FEW TIMES AFTER HE REPLACED THE FAULTY MOTOR MOUNT IT DID THE SAME THING AND THE MECHANIC TOLD ME THAT IT'LL JUST RUN LIKE THAT AND THAT HE RAN A DIAGNOSTIC AND THE TRANSMISSION, ALL MOUNTS LOOK GOOD. AND MY SOMETIMES MY STEERING IS OFF AT 35 MILES PER HOUR. I ONLY USE MY FOCUS FOR IN TOWN I DON'T USE TO TRAVEL OUT OF CITY OR STATE. I AM NOT A MECHANIC BUT I AM DISABLED AND I NEED MY CAR RUNNING GOOD. I DON'T WANT TO LOSE IT. THANK YOU. *TR
Exterior lighting, Jun 20, 2014
REAR CENTER MOUNTED STOP LIGHT FAILED AND THE TRUNK LATCH MECHANISM WOULD OPERATE WHILE DRIVING. THE LICENSE PLATE LIGHTS FAILED SHORTLY THEREAFTER. THE WIRING HARNESS HAS FAILED AT THE TRUNK LID JUNCTION. WIRES ARE SHORTING TOGETHER CAUSING ERRATIC OPERATION. *TR
Power train, Engine, Jun 20, 2014
WHILE WAITING IN A PARKING AISLE FOR A CAR TO EXIT A PARKING PLACE THE ENGINE ACCELERATED TO VERY HIGH RPM. AS MY CAR WAS STATIONARY AND MY FOOT ON THE BRAKE AND IN DRIVE THE CAR DID NOT SEEM TO MOVE. PLACING THE CAR IN NEUTRAL OR PARK MADE NO DIFFERENCE. SHUT OFF ENGINE AND RESTARTED WITH SAME RESULT. AFTER WAITING SEVERAL MINUTES WHILE RESPONDING TO AN INTERESTED PERSON I TRIED AGAIN AND EVERYTHING APPEARED NORMAL. DROVE THE CAR HOME AND LEFT IT PARKED. THIS IS THE ONLY TIME THIS HAS OCCURRED . *TR
Seats, Jun 3, 2014
MY WIFE COMPLAINED THAT THE FRONT DRIVER SIDE HEATED SEAT WAS SO HOT IT WAS BURNING, RESULTING IN A MILD BURN. I INVESTIGATED THE PROBLEM AND FOUND THAT THE DRIVER SIDE BACK CUSHION HEATING ELEMENT HAD MALFUNCTIONED AND BURNT INTO THE SEAT CUSHION AND BACK LINING OF THE SEAT FABRIC. I HAVE PICTURES AND HAVE HELD ONTO THE DEFECTIVE PART. THE HEATING ELEMENT HAS BEEN REPLACED HOWEVER WE ARE CONCERNED THAT THE PASSENGER SIDE MAY HAVE THE SAME ISSUE. I HAVE READ OF OCCURRENCES OF THIS INCIDENT INCLUDING REPORTS OF FIRES. *TR
Structure, Latches/locks/linkages, May 28, 2014
(1ST) IT WAS PASSENGER REAR DOOR LATCH WOULDN'T STAY LATCHED, DOOR COME OPEN DURING DRIVING, (2ND) A MONTH LATER TRUNK WOULDN'T LATCH, THEN (3RD) 2 MONTHS LATER DRIVER SIDE REAR DOOR CAME OPEN DURING DRIVING, WOULDN'T LATCH. DAUGHTER ALMOST FELL OUT AND CAR ALMOST HIT DOOR WHEN IT FLEW OPEN. I HAD TO USE SEAT BELT TO TIE DOOR SHUT TO MAKE IT HOME. *TR
Structure, Apr 21, 2014
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT PART OF THE UNIBODY WAS RUSTED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 124,000.
Steering, Electrical system, Apr 2, 2014, crash
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT LOST ALL CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL. THE FRONT PASSENGER WAS THROWN INTO THE WINDSHIELD AND AS A RESULT OF THE IMPACT, THE CONTACT'S HIP WAS DISLOCATED AND SHE SUSTAINED SEVERE BRUISING AND A LACERATION THAT REQUIRED THIRTEEN STITCHES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Seats, Mar 31, 2014, fire
WHILE DRIVING PASSENGER SIDE LEATHER HEATED SEAT CAUGHT ON FIRE FILLED THE CAR WITH SMOKE IN FLAMES. *TR
Electrical system, Mar 20, 2014
EVERYTHING SHUTS OFF. HAS HAPPENED MULTIPLE TIMES. MOST OF THE TIME IT WILL START AGAIN IN APPROX. 3 SECONDS. NOW IT IS HAPPENING MORE FREQUENTLY. IT HAS EVEN HAPPENED WHILE THE CAR IS RUNNING. I MADE A RIGHT TURN, AND THE CAR TOTALLY DIED. I QUICKLY PUT ON MY FLASHERS, PUT THE CAR IN PARK, AND LUCKILY IT STARTED. THIS HAS HAPPENED TWICE. RIGHT NOW MY CAR IS IN MY PARKING LOT AND IS TOTALLY BLANK. NO POWER WHATSOEVER. I TOOK THE CAR IN ONCE TO MY AUTO MECHANIC, HE DID A DIAGNOSTIC (AND SINCE THE CAR WAS UP AND RUNNING) HE FOUND NOTHING WRONG AND ALL HE DID WAS CLEAN THE MASS AIR FLOW SENSOR. I KNOW GM IS HAVING PROBLEMS RIGHT NOW, BUT I DON'T THINK MINE IS AN IGNITION SWITCH PROBLEM (BUT WHAT DO I KNOW!) I WAS THINKING OF HAVING THE CAR TOWED TO THE FORD DEALERSHIP BUT I'M AFRAID THAT THIS WOULD COST ME AN ARM AND A LEG. ANY THOUGHTS? THANK YOU. *TR
Electrical system, Electronic stability control (ESC), Engine, Jan 29, 2014, fire
WHILE DRIVING, AN ODD ODOR COULD BE SMELLED, BUT WENT AWAY AFTER A MINUTE. CAME BACK ONCE BRIEFLY. 20 MINUTES LATER, AS I WAS ABOUT TO TURN INTO MY WORK'S PARKING LOT, MY CAR TURNED ITSELF OFF. WHEN I TRIED TO TURN IT BACK ON, IT WOULD NOT TURN OVER AND ALL THE GAUGES WENT HAYWIRE. AFTER I STOPPED TRYING TO START IT, I TOOK THE KEY OUT OF THE IGNITION AND THE CAR ATTEMPTED TO START ITSELF. IMMEDIATELY AFTER THIS, THE INSIDE OF THE CAR FILLED UP WITH SMOKE. THE FIRE ORIGINATED NEAR THE BATTERY. AN OFFICER SHOWED UP LESS THAN 2 MINUTES AFTER THIS ALL OCCURRED, AND HE SAT THERE AND WATCHED MY CAR BURN. HE PULLED OUT A FIRE EXTINGUISHER 10 MINUTES LATER SO MY CAR WOULDN'T CREATE VISIBILITY ISSUES FOR THE CARS DRIVING PAST (IT DIED IN THE MIDDLE OF A FOUR LANE ROAD). THEY TOLD ME IT WAS MOST LIKELY AN ELECTRICAL FIRE. TWO WEEKS PRIOR TO THE INCIDENT, I HAD MY ALTERNATOR REPLACED. THE NEW ALTERNATOR WAS A FORD MANUFACTURED PART. *TR
Electrical system, Jan 17, 2014
KEY WILL NOT TURN IN IGNITION. *TR
Steering, Suspension, Jan 13, 2014
WHEN DRIVING ON SNOW OR WET ROADWAYS THE HANDLING BECOMES VERY UNSTABLE AT SPEEDS OVER 35 MPH WITH THE REAR OF THE VEHICLE WANTING TO VEER/PITCH SIDEWAYS CAUSING THE DRIVER TO HAVE TO QUICKLY OVERSTEER TO AVOID ONCOMING TRAFFIC. VEHICLE HAS 85,000 MILES, NEW GOODYEAR TIRES. THIS CAR IS NOT SAFE TO DRIVE IN THESE CONDITIONS AND IS GETTING MORE UNSTABLE EVEN ON DRY SURFACES MAKING THE VEHICLE FEEL LIKE IT'S FOLLOWING EVERY GROOVE IN THE ROADWAY. NUMEROUS COMPLAINTS SEEM TO BE EVERYWHERE ON THE INTERNET. HOW MANY ACCIDENTS/INJURIES/DEATHS IS REQUIRED BEFORE FORD IS MADE TO TAKE THIS SERIOUSLY AND STOP PUTTING SUB STANDARD PARTS ON THEIR CARS? *TR
Electrical system, Jan 7, 2014
TL - THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION PREVENTING HER FROM TURNING THE VEHICLE ON. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000. PM
Electrical system, Engine, Dec 20, 2013
KEY CANNOT TURN - VEHICLE CANNOT BE STARTED. UNACCEPTABLE AND HAZARDOUS CONDITION WITH A POORLY DESIGNED AND/OR LOW QUALITY PART ON ALL FORD FOCUS AND LIKELY OTHER FORD PRODUCTS. I GOT AROUND THIS BY POUNDING ON THE KEY WITH A SMALL HAMMER I KEEP IN THE GLOVE BOX - I HAD LIVED WITH THIS FOR MORE THAN 3 YEARS. SAME THING HAPPENED TO MY BROTHER-IN-LAW'S CAR (HE REMOVED ALL THE TUMBLERS SO ANY KEY CAN START HIS CAR). IT IS OBVIOUS FROM READING THROUGH THE COMPLAINTS THAT THIS IS A VERY SIGNIFICANT PERCENTAGE (>50%?) OF ALL OF THE NUMEROUS COMPLAINTS AGAINST THIS VEHICLE. DEALERSHIPS WANT $400 TO FIX IT - THAT'S BS. ACTIONS BY NHTSA OR A CLASS ACTION LAWSUIT AGAINST FORD IS APPROPRIATE. IT APPEARS THAT FORD IS USING THIS DESIGN DEFECT AS AN OPPORTUNITY TO PROFIT AFTER HAVING PUT 1000S OF CONSUMERS IN DANGEROUS SITUATIONS. *TR
Electrical system, Dec 9, 2013
IGNITION LOCK CYLINDER STUCK LEAVING US STRANDED. *TR
Seats, Nov 24, 2013
THE SEAT BACK ADJUSTMENT TO RECLINE THE FRONT DRIVERS SEAT BROKE, THEREFORE WE ARE UNABLE TO INCLINE OR RECLINE THE POSITION OF THE SEAT. *TR
Electrical system, Nov 13, 2013
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKED WITH THE KEY IN THE IGNITION, THE KEY FAILED TO TURN. AFTER TWO HOURS OF REPEATED ATTEMPTS, THE KEY WAS FINALLY ABLE TO BE TURNED TO THE ACCESSORY POSITION. THE VEHICLE WAS NO LONGER BEING DRIVEN DUE TO THE SAFETY HAZARD THE CONTACT STATED WAS INVOLVED WITH THE FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Steering, Electrical system, Oct 31, 2013
STEERING WHEEL/KEY LOCK. THE KEY DOESN'T TURN IN THE IGNITION. *TR
Electrical system, Sep 25, 2013
THE IGNITION HAS GONE OUT ON MY 2003 FORD FOCUS. I ATTEMPT TO TURN THE KEY AND IT SEEMS LOCKED. I ATTEMPT TO TURN THE KEY BACK AND FORTH AND NO SUCCESS. IF I HIT THE KEY A FEW TIMES IT MIGHT TURN. THIS IS A SAFETY ISSUES BECAUSE WITHOUT BEING ABLE TO TURN THE KEY, I HAVE TO ACCESS TO ANYTHING POWER IN THIS VEHICLE AND I COULD BECOME STRANDED AT ANYTIME WITHOUT WARNING. I HEAR THIS IS A VERY COMMON PROBLEM WITH THESE CARS. I BELIEVE THE MANUFACTURER SHOULD TAKE RESPONSIBILITY TO FIX THIS ISSUE AT NO COST TO THE CAR OWNERS. *JS
Electrical system, Engine, Sep 3, 2013
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PISTON VALVES AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 125,000. UPDATED 10/29/13*LJ
Electrical system, Aug 13, 2013
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION SWITCH COULD NOT BE ENGAGED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION. THE FAILURE WAS LOCATED AT THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 72,000.