2003 Ford Focus

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 1,017 owner complaints filed for this model year. This is the 8th highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 1,017

Of the 2003 reports, 53 involved a crash and 19 involved a fire. 52 people were injured and 1 person died.

Primary concernElectrical system535 reports · 53% of complaints
Owner complaints1,017Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system535
  2. Latches/locks/linkages82
  3. Steering74
  4. Service brakes67
  5. Engine and engine cooling65
  6. Power train57
  7. Hydraulic54
  8. Suspension51

Recalls and investigations

  1. EquipmentFeb 24, 2012

    RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.

    IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.

    RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.

    Campaign 12E007000 on NHTSA.gov

  2. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  3. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  4. Exterior lighting, headlightsAug 11, 2008

    K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

    WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.

    K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.

    Campaign 08E050000 on NHTSA.gov

  5. Fuel system, gasolineJun 13, 2006

    CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

    FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

    UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

    Campaign 06E056000 on NHTSA.gov

  6. Exterior lightingMar 23, 2006

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

    Campaign 06E026000 on NHTSA.gov

  7. Latches/locks/linkages, doors, latchFeb 1, 2005

    CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.

    IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

    DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

    Campaign 05V030000 on NHTSA.gov

Representative owner complaints

1,017 reports, newest first.

  1. Fuel system, Gasoline, Equipment, Feb 7, 2005

    THERE WAS NO FAILURE OR INJURIES. JUST A PROBLEM WITH GAS MILEAGE. THIS VEHICLE GETS THE WORSE GAS MILEAGE OF ANY AUTO I EVER OWNED EXCEPT MY 1969 PLYMOUTH GTX 440. I KEEP COMPLAINING BUT THE PROBLEM IS SAID TO BE WITH THE ENGINE TYPE. Z-TEC AND THAT IS WHY ON THE 2005 THEY FINALLY CHANGED THE ENGINE. I GET APPROX 15-17 MPG IN THE CITY NO AIR ON AND HIGHWAY IS APPROX 22-25. I HAVE YET TO GET CLOSE TO 300 MILES ON A TANK FULL OF FUEL. TERRIBLE TERRIBLE .I HAVE PAPER FROM WINDOW AND IT STATES FUEL MILEAGE SHOULD BE APPROX 25 CITY 30 HIGHWAY. THIS VEHICLE NOT CLOSE. RUNS WELL THOUGH. I WOULD CALL THIS A FAILURE OF GAS MILEAGE FACTORY ESTIMATE NUMBER OF TIMES IN BOX BELOW IS CONSERVATIVE. I FIGURED CLOSER TO 275-300 *JB

  2. Air bags, Feb 1, 2005, crash

    AFTER COLLIDING WITH ANOTHER VEHICLE CONSUMER'S VEHICLE STRUCK A TREE HEAD ON. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOTALED.*AK

  3. Electrical system, Equipment, Feb 1, 2005

    I PUT MY KEY IN THE IGNITION AND IT WOULD NOT START STEERING WHEEL LOCKED AND CAR WOULD NOT TURN ON TOWED TO DEALER COST WAS 50 DOLLARS W/ EXTENDED WARRANT ALSO HAPPENED TO MY SISTERS 2003 FORD FOCUS .THE IGNITION WAS REPLACED . *AK

  4. Power train, Jan 27, 2005

    I HAVE A FORD TAURUS WITH APPROXIMATELY 41,900 MILES ON IT. THE VEHICLE WAS BOUGHT IN FOR SERVICE BECAUSE THE TRANSMISSION WAS SHUDDERING AND SKIPPING BADLY AT TIMES. THE SERVICE DEPARTMENT AT THE DEALERSHIP ADVISED THAT THE AUTO NEEDED A NEW TRANSMISSION. SINCE THE VEHICLE WAS OUT OF WARRANTY, I ASKED FORD AND THE DEALERSHIP FOR ASSISTANCE WITH GETTING A NEW TRANSMISSION. IT IS EXTREMELY ODD THAT AT 41,900 MILES ANY VEHICLE WOULD NEED A NEW TRANSMISSION. THIS SHOULD QUALIFY AS A DEFECT. BUT FORD SAID SINCE THE AUTO WAS OUT OF WARRANTY, THEY WERE UNDER NO OBLIGATION TO ASSIST. *AK

  5. Power train, Latches/locks/linkages, Tires, Equipment, Jan 21, 2005

    BUY THE CAR IN LIVINGSTON MONTANA 09-28-2002 THE VIN [XXX] THE CAR HAD ONLY LIKE 20 MILES WE DROVE IT OFF THE LOT. WE WENT ON VACATION THAT SUMMER WE HAD A BLOW OUT ON THE REAR DRIVER SIDE. WE CALLED THE FORD COMPANY IN LIVINGSTON ,MONTANA WE WERE IN ID SO THEY SAID THAT THEY COULD NOT DO ANY THING FOR US. WE HAD TO DRIVE TO THE NEXT TOWN ABOUT 14 MILES BACK . WE GOT BACK WE TOOK IT TO FORD COMPANY. THE CAR WAS PULLING TO THE LEFT AND SHAKING REALLY BAD AND THE TRUNK WILL NOT LOCK (IT WILL NOT LOCK IF WE PUSH THE BUTTON ) WE DO NOT USE THE TRUNK STILL ,THE CLUTCH POPS OUT THEM TOLD US TO DOUBLE CLUTCH AND IT ( STILL POPS OUT WENT YOU BACK UP SOMETIMES). WE TOOK THE CAR BACK TO THEY ,THEM ON 09-24-2003 THEY HAD THE CAR FOR TWO WEEKS ALMOST I HAVE A LISTED OF THING WANT WAS WRONG AN STILL WRONG WITH THE CAR ,WE TOLD THEM WE WANT AN NEW CAR BUT THEY STILL WOULD NOT GIVE US ONE OR WOULD NOT WORK WITH US , THEM SAID I'M SORRY BUT WE COULD NOT DO THAT. I KNOW YOU FOLKS HAD A LOT OF TROUBLE WITH THE CAR BUT I CAN NOT DO ANYTHING. I WAS MAD AN STILL WE BOUGHT ABOUT FOUR SETS OF TIRES FOR THAT CAR . THE CAR WAS ONLY HAS 48003 MILES, WE HAD MANY OUTS ,WE HAD A BACK BLOW AGAIN IN NOV- 2004 . MY WIFE WILL NOT DRIVE IT MUCH BECAUSE SHE IS SCARED OF IT. IT PULLS YOU ALL OVER THE ROAD IN THE BAD WEATHER WE LIVED IN WHITEHALL , MONTANA VERY SMALL TOWN IF WE WANT TO GO SHOPPING YOU HAVE TO DRIVE 20 MINS PLUS AWAY, SHE WAITS ON THE WEEKENDS TO TAKE MY CAR. SHE ONLY DRIVES THE CAR TO TAKE OUR CHILD TO SCHOOL WHICH IS A MILE THERE AND BACK. PLEASE HELP US A GET DIFFERENT CAR. THAT MY WIFE WILL NOT BE SCARED OF. *NM UPDATED 07/24/2012 *JS

  6. Electrical system, Jan 21, 2005

    NOTHING LEAD UP TO THE FAILURE, IT JUST HAPPENED QUITE ABRUPTLY. I PUT MY KEY IN THE IGNITION AND IT WOULDN'T TURN FORWARD. ALSO, THE STEERING WHEEL IS LOCKED IN PLACE. *NM

  7. Air bags, Jan 18, 2005, crash

    TRAVELING EAST-BOUND ON I-10. FORCED ONTO LEFT SHOULDER BY ANOTHER VEHICLE. WHILE ATTEMPTING TO MOVE BACK ONTO THE FREEWAY WAS HIT SQUARE ON THE DRIVERS DOOR BY A PICKUP TRUCK TRAVELING IN THE SAME DIRECTION. VEHICLE ROLLED 3-4 TIMES BEFORE COMING TO STOP. NONE OF THE FRONT OR SIDE AIRBAGS DEPLOYED IN THE 2003 FORD FOCUS. THE CAR ONLY HAD 5000 MILES ON IT. *NM

  8. Other or unspecified, Jan 6, 2005

    THE CONSUMER BELIEVES THE VEHICLE HAD A MANUFACTURING DEFECT. *NM *TC *JB

  9. Electrical system, Jan 6, 2005

    BOUGHT A 2003 FORD FOCUS IIN JULY 04 AND ON 1/4/05 (28,406 MILES) WENT TO START VEHICLE AND KEY WENT INTO IGNITION HARD AND WOULD NOT TURN AT ALL. IGNITION HAD LOCKED UP. NOTHING WOULD WORK AND WHEELS WERE LOCKED. HAD TO BE TOWED AND TECHNICIAN HAD TROUBLE DUE TO WHEELS LOCKING. FOUND MANY COMPLAINTS ON INTERNET OF THIS PROBLEM IN THE FOCUS. CAR WAS UNDER WARRANTY AND IT WAS FIXED BUT IF SAME FAULTY IGNITION CYLINDER IS INSTALLED THE PROBLEM WILL HAPPEN AGAIN AND AGAIN.*AK

  10. Electrical system, Jan 6, 2005

    BOUGHT A 2003 USED FORD FOCUS IN JULY 04 AND ON TUESDAY, JAN. 4 WENT TO START VEHICLE AND KEY WOULD NOT GO INTO IGNITION. NOTHING WORKED WHEELS WERE LOCKED. HAD TO BE TOWED AND TECH HAD TROUBLE DUE TO WHEELS LOCKED. FOUND MANY MORE COMPLAINTS ON INTERNET ABOUT THIS TROUBLE IN FOCUSES. *AK

  11. Suspension, Service brakes, Hydraulic, Jan 4, 2005

    THERE IS SERIOUS PROBLEMS W/ THE FRONT END OF THIS VEHICLE. IT WAS PURCHASED APPROX. 17 MONTHS AGO. SINCE THEN, I HAVE HAD 3 MAJOR BRAKE JOBS. TWICE, THE PADS WERE REPLACED AND ONCE BOTH THE PADS AND THE ROTORS HAVE HAD TO BE REPLACED. THE VEHICLE ALSO RESONATES AT HIGH SPEEDS. EVERYTHING SHAKES INCLUDING THE STERRING WHEEL AND THE STATES. IT APPEARS MY TWO FRONT TIRES ARE OUT OF ROUND. FORD ORIGINALLY SAID IT WAS DEFECT IN THE TIRE, WHICH I REPLACED, HOWEVER THE NEW TIRE IS OUT OF ROUND AS WELL. AN INDEPENDENT GARAGE SAYS THAT THERE IS A PROBLEM WITH THE FRONT STRUTS. FORD HAS NUMEROUS COMPLAINTS FROM ME REGUARDING BOTH THE BRAKES AND THE SUSPENSION SYSTEM. ALSO THE VEHICLE IS VERY LOUD AND IT APPEARS TO BE AIR COMING IN WHEN. FORD INITIALLY RESEALED THE WINDSHIELD, HOWEVER THE PROBLEM HAS PERSISTED.*AK

  12. Electrical system, Jan 1, 2005

    IGNITION LOCK CYLINDER WOULD NOT TURN AFTER THE KEY WAS INSERTED THE KEY WAS HARD TO GET INTO THE CYLINDER BEFORE IT SEIZED. I DID SOME RESEARCH AND ON THE AUTOMOTIVE TALK NET I WAS ABLE TO PRINT OUT 35 PAGES OF THE SAME COMPLAINTS WITH 3 TO 4 COMPLAINTS ON EACH PAGE. A FEW OF THE COMPLAINTS SAID THAT TOW TRUCK DRIVERS HAD TOLD THEM THEY HAVE HAD SEVERAL CALLS WITH THE SAME PROBLEM, AS DID THE LOCK SMITH I CALLED TO FIX MINE. THE COST WAS $200.00*JB

  13. Seats, Dec 29, 2004, fire

    THE HEAT WARMER BURNED THROUGH THE FABRIC BURNING THE SEAT AND CAUSING A FIRE. THE CONSUMER WILL TAKE THE VEHICLE TO THE DEALER TO DETERMINE THE CAUSE. *JB

  14. Engine and engine cooling, Dec 22, 2004

    WHILE DRIVING, THE ENGINE STALLED INTERMITTENTLY. THE CONSUMER MANAGED TO RESTART THE VEHICLE. PLEASE PROVIDE MORE INFORMATION. *JB

  15. Air bags, Dec 20, 2004, crash

    WHILE DRIVING 40 MPH CONSUMER LOST CONTROL OF THE VEHICLE AND IT CRASHED INTO A GUARD RAIL. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MINOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK.....*AK

  16. Service brakes, Hydraulic, Power train, Electrical system, Structure, Dec 17, 2004

    THE CONSUMER HEARD A GRINDING NOISE COMING FROM THE REAR BRAKE DRUMS. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE REAR DRUM BRAKE PADS WERE DEFECTIVE, PARTS AND COMPOUND WERE MISSING, TRIM UNDER THE STEERING COLUMN WAS MISSING, THE TRANSMISSION WAS SLIPPING IN FIRST, SECOND AND THIRD GEAR, AND THE IGNITION WAS DAMAGED. *SC *JB

  17. Seats, Dec 14, 2004

    POWER FOLD REAR SEAT IN THE FORD EXPIDITION HAS ITS CONTROL IN THE REAR OF THE 3RD ROW SEATS AND A PERSON CANNOT VIEW IF ANY CHILD OR OBJECTS ARE ON SEATS THAT WILL BE LOWERED,ALSO THE POWER SEAT DOESNT HAVE A RESEVE SENSOR BUILT IN IT, SO IT WILL NOT CRUSH ANYONE AND SHOULD STOP AFTER MEETING A CERTAIN AMOUNT OF PRESSURE. *AK

  18. Service brakes, Hydraulic, Engine and engine cooling, Power train, Electrical system, Equipment, Back over prevention, Dec 13, 2004

    THREE TRANSMISSION FAILURES AND REPLACEMENTS. THE ENGINE, STARTER/IGNITION AND 1 GEAR SHIFT ALL REPLACEMENTS AND OTHER VARIOUS PROBLEMS. *BF FOUR CD PLAYER REPLACEMENTS, THE BRAKES FAILED, AND 1 ALARM FAILURE. *SC THE ENGINE WAS ALSO REPLACED. *JB

  19. Tires, Dec 13, 2004

    REAR TIRES WEAR OUT PREMATURELY ON 2000, 2001 AND 2003 FORD FOCUS. ALL HAVE NEW TIRES INSTALLED BECAUSE OF REAR TIRE WEAR AND MISALIGNMENT. *BF THE CONSUMER STATED THAT THE REAR TIRES BEGAN THUMPING AND THE TREAD WALL STARTED CUPPING. THE CONSUMER STATED THAT HE HAS HAD THREE VEHICLES OF THE SAME MAKE AND MODEL WITH THE SAME PROBLEM. *TC THE CONSUMER NO LONGER OWNS THE 2000 AND 2001 FORD FOCUS ONLY THE 2003. *JB

  20. Tires, Dec 13, 2004

    THE DEALERSHIP HAS ACCUSED ME OF RUNNING OVER SOMETHING IN THE ROAD. IT WAS THE LEFT REAR TIRE THAT BLEW. WHY WAS IT NOT THE FRONT TIRE IF I RAN OVER SOMETHING? HAVE RECEIVED NO SATISFACTION FROM THE DEALERSHIP, CROSSROAD FORD IN CARY, NC.*AK I HAD TO PURCHASE A NEW TIRE WHICH I DO NOT THINK IS RIGHT.THIS IS MY 3 FORD VEHICLE BUT IT WILL BE MY LAST IF THEY CANNOT HELP THE CONSUMER BETTER THAN THIS.

  21. Suspension, Dec 10, 2004

    TIRES WEAR CONFINED TO REAR WHEELS. *BF THE CONSUMER BELIEVED THE VEHICLE HAS AN ALIGNMENT PROBLEM WHICH ORIGINATED FROM THE FACTORY. *JB

  22. Wheels, Dec 10, 2004

    WHILE DRIVING AT VARIOUS HIGHWAY SPEEDS VEHICLE VIBRATED. CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION. CONSUMER WAS INFORMED THE PROBLEMS PERTAINED TO THE TIRE AND RIM. SHE HAD TO REPLACE THE SAME TIRE AFTER 18,000 MILES/30,000 MILES, AND 46,000 MILES DUE TO MUD ACCUMULATING INSIDE THE TIRE RIM. THIS THREW THE BALANCE OFF, AND VEHICLE CONTROL WAS AFFECTED. IT PERFORMED ERRATICALLY. CONSUMER ALSO CALLED THE MANUFACTURER. *AK

  23. Service brakes, Hydraulic, Dec 9, 2004

    MY CAR WHEN FIRST BOUGHT ALWAYS MOANED AND GROANED UPON BRAKING. I BOUGHT MY CAR 9/14/2003. THE NEXT YEAR IN 5/22/04 THE ROTORS AND PADS HAD TO BE REPLACED WITH ONLY 3,500 MILES ON IT. THE DEALER DID PAY FOR AFTER A RUN AROUND. I HAD TO WAIT A WEEK BEFORE BEING ABLE TO TAKE MY CAR IN AND WAS TOLD BY THE SERVICE ADVISOR TO NOT DRIVE MY CAR. HERE I AM IN DECEMBER NOISE IS BACK AND ROTORS ARE ALL BUMPY AGAIN WITH ONLY 8,100 MILES ON IT. THE DEALERSHIP IS WORKING ON TAKING CARE OF IT BUT I AM GOING TO FILE A DISPUTE WITH FORD MOTOR COMPANY .*AK

  24. Steering, Electrical system, Dec 8, 2004

    I RECENTLY PURCHASED A USED 2003 FORD FOCUS FROM MENLOVE DODGE TOYOTA IN BOUNTIFUL IN LATE SEPTEMBER. VERYTHING WAS GOING FINE, UNTIL ONE DAY MY WIFE COMES HOME AN HOUR LATE FROM WORK SAYING THAT THE KEYS FOR OUR CAR WOULD TURN IN THE IGNITION, SHE HAD TO ENLIST THE HELP 2 OTHER CO-WORKERS & FINALLY GOT IT STARTED AFTER AN HOUR OF TRYING IT. O I WENT OUT TO TAKE A LOOK AT THE IGNITION AND SURE ENOUGH THE KEY WOULD NOT TURN UNTIL AFTER A BOUT 20-30 TRIES. SO THEN I GOT TO THINKING, WITH THIS CAR HAVING LESS THAN 50,000 MILES ON IT I SHOULD HAVE IT LOOKED AT. AFTER TALKING TO OTHER PEOPLE & DOING RESEARCH ON THE INTERNET, IT APPEARS TO BE A VERY COMMON PROBLEM, WHICH FORD APPARENTLY FAILS TO ACKNOWLEDGE. THIS IS A VERY SERIOUS PROBLEM AS WHAT IF YOU WERE DRIVING ON THE FREEWAY & YOUR CAR STOPS RUNNING, YOUR GOING 65 MPH, THE STEERING WHEEL LOCKS BECAUSE THE KEY WONT TURN TO THE ON POSITION AGAIN. I CALLED TO GET A QUOTE ON GETTING THIS FIXED AND WAS TOLD IT WOULD COST ME IN THE BALL PARK OF 200-300 DOLLARS FOR A DEFECT THAT IS OBVIOUSLY A KNOW PROBLEM BY FORD. HAVE FOUND A MESSAGE BOARD THAT OTHER FOR FOCUS OWNERS HAVE POSTED INFORMATION ON WITH THE SAME COMPLAINT. MY FELLING IS, WITH SO MANY FORD FOCUS OWNERS OUT THERE WITH THE SAME PROBLEM, FORD NEEDS TO STEP UP AND ADMIT THERE IS A PROBLEM & ISSUE A RECALL ON THESE IGNITIONS. HERE IS THE URL TO THE SITE I REFERRED TO: HTTP://WWW.AUTOWHIZ.COM/MESSAGEBOARDS/MESSAGE.PHP?ID=1784&PAGE=1*AK

  25. Service brakes, Hydraulic, Nov 30, 2004

    18,000 MILES ON A 2003 FORD FOCUS AND THE BRAKE PADS AND ROTORS ARE RUINED, THE DEALER TOLD ME I CAN EXPECT THIS WITH A FOCUS OR A ESCAPE BECAUSE OF CENTER MOUNTED ROTORS. THE CAR WAS INSPECTED BY THE DEALER 2500 MILES AGO. STATE POLICE CAN'T HELP ME DUE THE TIME THAT HAS PASSED SINCE INSPECTION. *AK