2003 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,017 owner complaints filed for this model year. This is the 8th highest complaint count among 19 Focus model years with reports.
Of the 2003 reports, 53 involved a crash and 19 involved a fire. 52 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Representative owner complaints
1,017 reports, newest first.
Electrical system, Aug 28, 2012
IGNITION KEY WILL NOT TURN IN LOCK. UNABLE TO START CAR. WIFE STRANDED. BROUGHT HER OTHER KEYS, SAME PROBLEM. FINALLY GOT LOCK TO TURN BY VILOENTLY WIGGLING AND POUNDING ON KEY. DROVE CAR HOME. INTERNET SEARCH SEEMS TO INDICATE THIS IS A VERY COMMON PROBLEM. WE ARE THE ORIGINAL VEHICLE PURCHASERS. *TR
Electrical system, Aug 24, 2012
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE PARKED, THE CONTACT INSERTED THE KEY INTO THE IGNITION BUT WAS UNABLE TO START THE VEHICLE BECAUSE THE IGNITION CYLINDER WOULD NOT TURN. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Air bags, Aug 7, 2012
WHILE DRIVING ON THE INTERSTATE AT APPROX 70MPH, I SIGNALED MY LEFT TURN SIGNAL. AS I CHANGED INTO THE LEFT LANE, MY DRIVER'S SIDE AIRBAG DEPLOYED FOR NO REASON. THE DRIVER'S SIDE WINDOW WAS OPEN SO SOME SEAT FOAM AND SMOKE EXITED THE VEHICLE AND MADE CONTACT WITH THE VEHICLE BEHIND ME. I PULLED OVER AND THE OTHER DRIVER STOPPED TO SEE WHAT HAPPENED AND CHECKED TO SEE IF I WAS OKAY. I WAS ABLE TO CONTINUE HOME. *TR
Steering, Equipment adaptive/mobility, Jul 29, 2012
KEY WILL NOT TURN IGNITION SWITCH. TRIED TURNING STEERING WHEEL BACK AND FORTH AND NO SUCCESS. THIS IS MY ONLY MEANS OF TRANSPORTATION. CAR IS JUST SITTING. *JS
Electrical system, Jul 16, 2012
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT SHE INSERTED THE KEY INTO THE IGNITION BUT COULD NOT START THE VEHICLE. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS LOCKED AND SHE VERIFIED THAT THE VEHICLE WAS SHIFTED INTO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 133,000.
Electrical system, Jul 12, 2012
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY WAS NOT ABLE TO OPERATE IN THE IGNITION SWITCH AND THE KEY GOT STUCK. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND WAS AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY HAD RECEIVED NUMEROUS COMPLAINTS ABOUT THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000 AND CURRENT MILEAGE WAS 98,000.
Suspension, Tires, Jul 2, 2012
I WAS DRIVING MY 2003 FORD FOCUS ON THE ROAD WHEN THIS INCIDENT HAPPENED. SUDDENLY I HEARD A CRASH SOUND IN THE RIGHT FRONT SIDE OF MY VEHICLE. I FELT THERE WAS A FORCE ON THE RIGHT FRONT SIDE TIRE. THEN I NOTICED BLACK SMOKES BEHIND MY CAR AND THEN I STOPPED. I CALLED AAA TO HAVE ROADSIDE ASSISTANT. THE AAA GUY CAME AND CHECKED MY CAR AND TOLD ME THE COIL SPRING WAS BROKEN AND THE BROKEN PART DAMAGED MY TIRE TOO. I FOUND THERE WAS A RECALL FOR THE COIL SPRING ON 2000-2003 FOCUS THEN I CALLED A LOCAL FORD DEALER TO GET IT FIXED. HOWEVER, THE LOCAL FORD DEALER TOLD ME MY FOCUS WAS NOT ELIGIBLE FOR THE RECALL. CLEARLY THIS IS THE FAULT OF FORD. THE AAA GUY TOLD ME IF THIS HAPPENED ON THE FREEWAY, I WOULD PROBABLY BE KILLED. I URGED THE NHTSA TO CONTACT FORD ABOUT THIS ISSUE BEFORE THIS ACTUALLY KILLED LOTS OF PEOPLE. I ALSO URGED FORD TO PLACE A RECALL TO CHECK ALL THE COIL SPRING ON ALL CARS THEY MAKE TO MAKE SURE THIS PART HAS NO PROBLEMS. *JS
Latches/locks/linkages, Engine, Jun 28, 2012
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 75,000. UPDATED 07/25/12 *BF A LOCK SMITH DETERMINED THE LOCK WAFERS WERE BENT, DUE TO IT BEING MADE OF CHEAP METAL. UPDATED 07/30/12
Service brakes, Engine, Jun 25, 2012
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER WHEEL EMITTED A LOUD WHINING NOISE, OVERHEATED, AND CAUSED THE ENGINE RPMS TO INCREASE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC SEVERAL TIMES FOR THE FAILURE. THE LOCAL MECHANIC REPLACED THE REAR PASSENGER WHEEL DRUM ASSEMBLY SEVERAL TIMES. THE FAILURE WAS NOT CORRECTED. THE REAR PASSENGER WHEEL CONTINUED TO EMIT A LOUD WHINING NOISE, OVERHEAT AND CAUSE THE RPMS TO INCREASE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000 AND THE CURRENT MILEAGE 121,000.
Electrical system, Jun 20, 2012
WHEN I TRY TO START MY CAR, THE KEY WON'T TURN WHEN I PUT IT IN THE IGNITION. THIS HAPPENED THREE TIMES JUST TODAY. I CAN WIGGLE THE KEY BACK AND FORTH AND LUCKILY IT'S ENDED UP WORKING, BUT THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I'VE READ ONLINE THAT THIS IS A PROBLEM WITH THE FOCUS. THIS SHOULD BE RECALLED. *JS
Air bags, Seat belts, Jun 13, 2012, crash
TL* THE CONTACT OWNED A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE AND THE CONTACT'S VEHICLE SPUN AROUND. THE AIR BAGS DID NOT DEPLOY AND THE FRONT DRIVER'S SEAT BELT DID NOT RESTRAIN THE CONTACT. THE CONTACT SUSTAINED BRUISES, CONTUSIONS, A TEAR TO HER SPINE, A BROKEN RIB, AND HEART PROBLEMS AS A RESULT OF THE IMPACT TO HER CHEST. IN ADDITION, THE DRIVER OF THE SECOND VEHICLE INVOLVED IN THE CRASH WAS INJURED. A POLICE REPORT OF THE INCIDENT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS DECLARED DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Electrical system, Jun 11, 2012
THE IGNITION WOULDN'T TURN, ALTHOUGH THE KEY CAN GO IN AND OUT OF IT. HIRED A LOCKSMITH BEFORE I KNEW THE DEALERSHIP MIGHT FIX IT FOR FREE BECAUSE I NEEDED IT FIXED QUICKLY. *TR
Electrical system, Jun 8, 2012
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY COULD NOT BE TURNED IN THE IGNITION. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS ALSO CONTACTED WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,000.
Steering, May 25, 2012
I WAS SHOPPING WITH MY CHILD ABOUT AN HOUR FROM HOME. WE LEFT A STORE AND GOT INTO MY CAR TO RETURN HOME WHEN THE KEY WOULDN'T TURN IN THE IGNITION. THE WHEELS WERE STRAIGHT BUT THE KEY WOULDN'T BUDGE. I TRIED RELEASING THE STEERING WHEEL BUT NOTHING WORKED. I HAD TO HAVE IT TOWED WHICH COST ME $100 FOR 4 MILES. I WAS TOLD IT WAS THE IGNITION CYLINDER WHICH I WAS TOLD WAS A COMMON PROBLEM AREA FOR 2000-2003 FORD FOCUS MODELS. AFTER DOING RESEARCH ONLINE, I FOUND THAT IT REALLY IS COMMON...LIKE HUNDREDS OF PEOPLE ON ONE SITE ALONE COMPLAINING ABOUT THE SAME ISSUE I HAVE AND EVEN A CLASS ACTION LAWSUIT IN CALIFORNIA. IF THIS IS SO COMMON WHY HAVEN'T THEY BEEN RECALLED? I WAS LEFT STRANDED WITH A CHILD BECAUSE OF THIS MALFUNCTION AND EVEN THOUGH I HAVE AN EXTENDED WARRANTY, IT WASN'T COVERED AND COST ME $374. WHY IS THAT TYPE OF MALFUNCTION ONLY IN THOSE MODEL YEARS? MAYBE THEY KNEW ABOUT THE FLAW AND CHANGED IT IN LATER YEARS. THEY SHOULD HAVE TO CHANGE IT IN EVERY YEAR THEY SOLD THESE DEFECTIVE IGNITION CYLINDERS. FOR THEM, IT WOULD BE A MINOR INCONVENIENCE AND A LITTLE MONEY TO GET THESE PROPERLY TAKEN CARE OF. *TR
Structure, May 14, 2012
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE REAR DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 140,000.
Seat belts, Apr 27, 2012
THE LEFT REAR SEATBELT SHOULDER STRAP HARNESS CAUSED MY PASSENGER, A YOUNG CHILD, TO ALMOST BE STRANGLED, LEAVING MARKS AND BRUISES TO THE NECK. CHILD WAS UNABLE TO UNBUCKLE SEAT BELT ON THE RIGHT HE PULLED WITH BOTH HANDS ON THE PART OF THE SEATBELT THAT CROSSED OVER HIS NECK, TO GET OUT, THE TENSION ON SEATBELT RELEASED, AND STRETCHED AS HE TURNED TO THE LEFT AND THEN TIGHTENED UP, THE SEATBELT HAD TO BE CUT TO SAVE HIM. *TR
Steering, Electrical system, Apr 23, 2012
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKING, THE STEERING WHEEL SEIZED WHILE THE POWER STEERING WARNING CHIME SOUNDED. IN ADDITION, THE KEY WOULD SPORADICALLY FAIL TO TURN WHEN INSERTED INTO THE IGNITION. THE CONTACT STATED THAT THE VEHICLE WOULD START AFTER APPROXIMATELY THIRTY MINUTES OF REPEATED ATTEMPTS. THE DEALER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 140,000.
Electrical system, Apr 23, 2012
THE IGNITION CYLINDER WILL NOT TURN IT IS LOCKED AND THE CAR WILL NOT START. KEY GET STUCK IN THE CYLINDER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Hydraulic, Apr 3, 2012
MANUFACTURING DEFECT PLACES THE PLASTIC INNER FENDER AGAINST THE FRONT LEFT BRAKE LINE. THE PLASTIC INNER FENDER IS ALLOWED TO RUB A HOLE IN THE FRONT LEFT BRAKE LINE. THE FRONT LEFT BRAKE LINE LEAKED DUE TO WEAR CAUSED BY THE PLASTIC INNER FENDER. LOSS OF BRAKES DUE TO A HOLE IN THE FRONT LEFT BRAKE LINE. *TR
Fuel system, Gasoline, Mar 27, 2012
HAVING AN ONGOING STALLING PROBLEM STARTING ON 5/20/11. SITUATION USUALLY HAPPENS IN THE AFTERNOON AFTER DOING JUST A COUPLE OF LOCAL, SHORT DISTANCE ERRANDS. THE CAR WILL START BUT IMMEDIATELY STALL AFTER TAKING FOOT OFF THE GAS. USUALLY STARTS AFTER WAITING @ 45 MINUTES/AMOUNT OF TIME IT TAKES TOW TRUCK TO ARRIVE (TOWED 5X, 1 TIME WAS ABLE TO DRIVE AFTER 45 MINUTES). REPLACED FUEL FILTER, FUEL PUMP, OXYGEN SENSORS (TWICE), FUEL PUMP DRIVER BY REGULAR MECHANIC. HAS HAPPENED THREE TIMES IN PAST TWO WEEKS: BROUGHT IT TO LOCAL FORD DEALERSHIP TO SEE IF THEY CAN DIAGNOSE THE PROBLEM. THE LATEST TIME THIS HAS HAPPENED, AFTER THE FUEL PUMP DRIVER WAS REPLACED, I WAS ABLE TO DO FOUR ERRANDS BEFORE THE STALLING OCCURRED. ALSO, I WAS ABLE TO PUT THE CAR IN DRIVE BY KEEPING ONE FOOT ON THE GAS WHILE THE OTHER FOOT WAS ON THE BRAKE AND CONTINUE MOVING UNTIL BRAKING FOR A STOP SIGN/TRAFFIC SIGNAL, AT WHICH POINT IT WOULD STALL. NINE "STALLS" LATER I MADE IT HOME; AN "IMPROVEMENT" OVER BEING STRANDED AT THE POST OFFICE OR THE MALL BUT CERTAINLY NOT ACCEPTABLE. THE DEALERSHIP HAS CALLED TO SAY THEY THINK IT IS THE FUEL PUMP AND WANT TO REPLACE IT WITH A "GENUINE FORD PART," AS OPPOSED TO AFTERMARKET PART MY REGULAR MECHANIC PROBABLY USED. I HOPE THIS IS THE END OF THE "REPLACING PARTS" ROUTINE BUT AM NOT OPTIMISTIC DUE TO OTHER COMPLAINTS I HAVE READ CONCERNING THIS PROBLEM. *TR
Seats, Mar 23, 2012
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE BRACKET FOR THE FRONT DRIVER'S SEAT FRACTURED AND CAUSED THE SEAT TO LEAN TO ONE SIDE ABNORMALLY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A LOCAL MECHANIC ATTEMPTED TO REPAIR THE SEAT BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 114,000.
Electrical system, Mar 21, 2012
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION LOCKED AND PREVENTED HER FROM INSERTING THE KEY TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 85,000.
Service brakes, Hydraulic, Mar 4, 2012
LEAKING BRAKE LINE. THE LEAK WAS CAUSED BY THE FRONT LEFT PLASTIC INNER FENDER RUBBING AGAINST THE BRAKE LINE. I HAVE DIGITAL PICTURES AVAILABLE. *TR
Electrical system, Feb 22, 2012
LEAVING WORK AT THE END OF THE DAY I WENT TO START MY VEHICLE AND THE KEY WOULD NOT TURN IN THE IGNITION. IT WAS VERY COLD AND AFTER ADJUSTING THE STEERING WHEEL SEVERAL TIME FOR ABOUT 5 MINUTES I WAS ABLE TO START THE CAR. I HAVE SINCE HAD DIFFICULTY TURNING THE KEY IN THE IGNITION OF MY VEHICLE EVERYDAY. THE LAST INCIDENT WAS WHILE AT THE GAS STATION, WHICH TOOK ALMOST 15 MINUTES TO GET THE VEHICLE STARTED AGAIN. I HAVE RESEARCHED THE ISSUE ONLINE AND FOUND THAT MANY OTHER PEOPLE HAVE ALSO HAD THIS ISSUE, WITH NO RECALL PLACED ON THE VEHICLE AS IT IS NOT AN IMMEDIATE RISK TO SAFETY. ALTHOUGH I HAVE NOW FOUND MY SELF UNCOMFORTABLY ATTEMPTING TO START MY CAR IN LESS THAT SAFE ENVIRONMENTS ON MORE THAN ONE OCCASION. *TR
Electrical system, Feb 14, 2012
I WAS ON MY WAY TO WORK WHEN I STOPPED TO GET GAS, I GOT BACK IN MY CAR AND THE IGNITION WOULD NOT TURN TO STAR THE ENGINE. I WAS STUCK AT A GAS STATION IN THE WINTER AND NO ONE WAS ABLE TO HELP ME. AFTER TWENTY MINUTES OF TRYING DIFFERENT THINGS TO GET IT TO START IT WORKED. THE NEXT DAY I GOT IN MY CAR AND THE SAME THING HAPPENED, EXCEPT THIS TIME NOTHING I DID WOULD START IT. I ENDED UP PAYING $112 FOR A LOCKSMITH TO REPLACE THE IGNITION IN MY CAR. I HAVE READ ON SEVERAL FORUMS THAT THIS IS A COMMON PROBLEM WITH THIS YEAR OF FORD FOCUS AND THERE HAS YET TO BE A RECALL. THIS COULD BE A DANGEROUS SITUATION IF SOMEONE HAS CHILDREN AND IS STRANDED AND UNABLE TO MOVE THEIR VEHICLE TO A SAFE LOCATION. *TR