2004 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 387 owner complaints filed for this model year. This is the 14th highest complaint count among 19 Focus model years with reports.
Of the 2004 reports, 34 involved a crash and 13 involved a fire. 34 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Representative owner complaints
387 reports, newest first.
Power train, Sep 12, 2007
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE SHIFTING AT 30 MPH, THE CLUTCH FAILED. THE DEALER REPLACED THE CLUTCH, HOWEVER, THEY NEGLECTED TO REINSTALL ONE OF THE BOLTS AND THE FAILURE RECURRED. NO ADDITIONAL REPAIRS WERE MADE. THE CURRENT MILEAGE WAS 39,000 AND FAILURE MILEAGE WAS 37,800.
Vehicle speed control, Sep 4, 2007, crash
UPON ENTERING AN INTERSECTION AND HAVING TO STOP AT A STOP SIGN, I PRESSED THE CRUISE CONTROL OFF BUTTON AND APPLIED THE BRAKE. INSTEAD OF SLOWING DOWN, THE VEHICLE INCREASED SPEED, AND TRAVELED INTO THE INTERSECTION. I ATTEMPTED TO TURN OUT OF THE WAY OF ONCOMING TRAFFIC BUT STRUCK A PASSING SUV. END RESULT WAS MY CAR WAS TOTALED AND THE SUV SUFFERED HEAVY DAMAGE. I CONTACTED FORD IN DEARBORN, MI BUT THEY WERE NO HELP. *TR THE CONSUMER STATED THE CRUISE CONTROL WOULD NOT DEACTIVATE WHEN THE BRAKES WERE APPLIED OR WHEN THE OFF BUTTON WAS PRESSED. UPDATED 10/10/07. *JB
Tires, Aug 27, 2007
MY DAUGHTERS FORD FOCUS 2004 HAS ONLY 21,000 MILES ON IT AND WAS MAKING NOISES WE CHECKED THE TIRES PIRELLI P6 FOUR SEASON P205/50R 16 87 H M+S AND THE REAR BACK TIRE CORDS WERE BROKE SINCE WE BOUGHT THE CAR OVER A YEAR AGO AND THE WARRANTY WAS ONLY FOR A YEAR THEY SAID THEY WONT DO ANYTHING WHAT IF IT WOULD OF BLOWN OUT THINK THEY SHOULD BE CALLED IT HAS HAPPENED TO ALOT OF PEOPLE WITH THE SAME TIRES LOOKED UP COMPLAINT ON INTERNET, WE REPLACED ALL FOUR TIRES DID NOT TRUST THE OTHER TIRES NOW THEY ARE MADE IN CHINA SURPRISE. WHAT WOULD OF HAPPENED IF MY DAUGHTER WOULD OF HAD A BLOW OUT????????? SOMETHING SHOULD BE DONE. CLICK HERE: COMPARE PRICES AND READ REVIEWS ON PIRELLI P6 FOUR SEASONS PASSENGER/PERFORMANCE TIRE AT EPINIONS.COM --- CLICK HERE: NEWS IN BRIEF.(BRIEFS)(BRIEFS ON PIRELLI TIRE NORTH AMERICA, TOYO TIRE (USA) CORP., COOPER TIRE & RUBBER CO.) - JO *TR
Electrical system, Aug 24, 2007
FORD FOCUS IGNITION KEY WON'T TURN. *TR
Fuel system, Gasoline, Aug 21, 2007
MY FORD FOCUS ZX5 STALLED ON ME ON THE HIGH WAY JULY 27, LUCKY FOR ME THE TRAFFIC WAS SLOW. TOWED TO THE DEALER, THEY SAID IT WAS THE FUEL PUMP. COST ME $600 TO REPLACE IT. I GOT THE CAR BACK ON AUGUST 1, AND TWO DAYS LATER ON AUGUST 3, IT STALLED AGAIN. TOW IT BACK TO DEALER ON AUGUST 7, THE DEALER SAID IT WAS THE FUEL PUMP AGAIN, THEY SAID THE NEW FUEL PUMP THEY REPLACED TWO DAYS AGO WAS DEFECTIVE, AND THEY HAD IT FIXED ON AUGUST 8, AND ONE DAY LATER ON AUGUST 9, IT STALLED AGAIN. TOWED BACK TO DEALER THE THIRD TIME. ON AUGUST 13, THEY CALLED ME AND SAID IT WAS NOT THE FUEL PUMP. (WHAT? SO THEY DIDN'T SERIOUSLY CHECK THE CAR, AND PUT ME INTO VERY DANGEROUS SITUATIONS AGAIN AND AGAIN???) ON AUGUST 17, THEY CALLED TO INFORM ME IT WAS THE INERTIA SWITCH. I WAS VERY DISSATISFIED WITH ALL THE PROBLEMS WITH THIS VEHICLE. RENTAL COST (I ASKED FOR THE REIMBURSEMENT OF THE RENTAL AND THEY REFUSED). I QUESTIONED THE SERVICE MANAGER ABOUT THE CAR'S SAFETY CONCERN AND THEIR MECHANIC'S INCOMPETENT. THE SERVICE MANAGER KEPT SAYING THE SECOND TIME THE NEW PART WAS DEFECTIVE AND THE SWITCH PROBLEM DIDN'T SHOW UP UNTIL THE THIRD TIME. I REALLY DOUBT IT, BECAUSE EVERY TIME IT SHOWED ME THE SAME PROBLEM. AND I BELIEVE IT IS BECAUSE THEY DIDN'T FIND THE INERTIA SWITCH PROBLEM THE FIRST TIME. I ALSO CALLED THE FORD CUSTOMER ASSISTANCE AND ASKED FOR TO BE REIMBURSEMENT FOR THE RENTAL CAR. I TOLD HER ABOUT MY SAFETY CONCERN, AND SHE INFORMED ME AS LONG AS I AM STILL NOT INVOLVED IN AN ACCIDENT THERE IS NOTHING THEY CAN DO . WHAT? DO I NEED TO BE INJURED OR DEAD TO GET THEIR ATTENTION? *TR
Electrical system, Aug 13, 2007, fire
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED. HE HAS NOT CONTACTED THE DEALER OR MANUFACTURER. THE FIRE DEPARTMENT ARRIVED AT THE SCENE AND ARE CURRENTLY FILING A REPORT. THE FIRE WAS CAUSED BY THE ELECTRICAL SYSTEM OF THE DRIVER SIDE BATTERY. THE VEHICLE IS NO LONGER ABLE TO BE DRIVEN. THE CONTACT RESEARCHED OTHER VEHICLES LIKE HIS AND NOTICED A PATTERN OF FIRE RELATED FAILURES. THE CURRENT AND FAILURE MILEAGES WERE 32,000.
Electrical system, Jul 17, 2007
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE KEY FAILED TO TURN IN THE IGNITION TO START THE VEHICLE. THE DEALER STATED THAT THE IGNITION CYLINDER HAD FAILED. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 36,000. UPDATED 09/05/07. *JB
Electrical system, Jul 13, 2007
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT AT ANY GIVEN TIME, THE IGNITION LOCKS UP. AS A RESULT, SHE IS UNABLE TO OPEN THE WINDOWS, DOORS, START THE VEHICLE, OR OPERATE THE VEHICLE IN ANY CAPACITY. FORD ADVISED HER TO SHAKE THE VEHICLE AND MOVE THE STEERING WHEEL BACK AND FORTH. FORD ALSO ADVISED HER HUSBAND TO TAKE A MALLARD AND STRIKE THE IGNITION IN AN ATTEMPT TO RELEASE THE KEY. IF NONE OF THOSE SOLUTIONS WORKED, THE CONTACT WAS INFORMED TO BRING THE VEHICLE TO THE DEALER BECAUSE THE PART IS PROBABLY DEFECTIVE. THE CONTACT HEEDED FORD'S INSTRUCTIONS, BUT THE FAILURE STILL OCCURRED. THE MANUFACTURER STATED THAT THEY ARE AWARE OF THE ISSUE, HOWEVER, THE PLATEAU OF CONCERN IS NOT GREAT ENOUGH TO ISSUE A RECALL. THE DEALER STATED THAT THE COST TO REPAIR THE VEHICLE IS $432 AND THAT THE PART IS DEFINITELY DEFECTIVE. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 58,000 AND FAILURE MILEAGE WAS 55,000.
Electrical system, Jul 5, 2007
WITHOUT ANY WARNING THE IGNITION SWITCH OF THE 2004 FORD FOCUS BEGAN TO STOP FUNCTIONING PROPERLY. I AM CURRENTLY ABLE TO TURN THE KEY IF I SPEND A FEW MINUTES MANIPULATING THE STEERING WHEEL WHILE SIMULTANEOUSLY TURNING THE KEY.*AK
Seat belts, Jun 12, 2007
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING THE VEHICLE, THE CONTACT STATED THAT HER GRANDDAUGHTER BECAME TRAPPED IN THE SEAT BELT. BY PULLING ON IT, THE MIDDLE SEAT BELT WRAPPED AROUND HER LEG AND LOCKED INTO POSITION. THE GRANDDAUGHTER COULD NOT GET IT OFF HER LEG. THERE WAS NO LEVERAGE TO PULL HER LEG OUT AND THE FURTHER THE BELT WENT DOWN HER LEG, THE TIGHTER THE BELT BECAME. THE SEAT BELT BEGAN TO CUT OFF HER CIRCULATION. THE CONTACT WEDGED HER FINGER BETWEEN THE GRANDDAUGHTER'S LEG AND THE SEAT BELT TO RELIEVE PRESSURE. IN THE END, THE CONTACT CUT THE SEAT BELT WITH A PAIR OF SCISSORS. THE SEAT BELT SNAPPED BACK QUICKLY AND NOW IT IS FIRMLY STUCK INSIDE OF THE SEAT. THE CONTACT ASKED FORD WHY THIS HAPPENED, BUT RECEIVED NO RESPONSE. SHE STATED THAT AN APPOINTMENT WILL BE MADE FOR HER AT THE DEALER. THE CONTACT ALSO STATED THAT THE SEAT BELT HAS NEVER BEEN USED AND THAT HER GRANDDAUGHTER WAS NOT SEATED IN THE MIDDLE SEAT. HER MAIN CONCERN IS NOT HOW HER GRANDDAUGHTER BECAME ENTANGLED IN THE SEAT BELT, BUT WHY THE SEAT BELT WOULD NOT LOOSEN WHEN ATTEMPTING TO REMOVE THE BELT. THE ENGINE SIZE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 22,000.
Service brakes, Hydraulic, Jun 6, 2007
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE BRAKES BEGAN TO SQUEAK. THE MECHANIC DIAGNOSED THE FAILURE AS NEEDING NEW FRONT ROTORS AND MADE THE REPAIR. ONE MONTH LATER, THE BRAKES BEGAN SQUEAKING AGAIN. A PIECE OF THE FRONT ROTOR FELL OFF WHILE THE VEHICLE WAS IN MOTION. A LOCAL MECHANIC REPLACED THE FRONT ROTORS AGAIN. THE POWERTRAIN, PURCHASE DATE, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 23,400 AND FAILURE MILEAGE WAS 22,000.
Electrical system, Jun 3, 2007
WE PURCHASED A BRAND NEW 2004 FORD FOCUS, 3 YEARS AGO. OF COURSE THE WARRANTY JUST RAN OUT (WE'RE AT ABOUT 38,000 MILES). OVER THE PAST 2 WEEKS, WE'VE HAD PROBLEMS GETTING THE KEY INTO THE IGNITION, AND ONCE IN THE IGNITION, THE KEY WONT TURN. THE FIRST TIME IT HAPPENED, IT TOOK JUST A COUPLE OF ATTEMPTS AND THEN IT TURNED. IT HAS PROGRESSIVELY GOTTEN WORSE, AND HAS TAKEN UP TO 5 MINUTES TO GET THE KEY INTO THE IGNITION AND TO TURN. EXACTLY 2 WEEKS AND 2 DAYS AFTER THE PROBLEM AROSE, I WENT TO START MY CAR AND THIS TIME IT TOOK 10 MINUTES TO GET TO KEY INTO THE IGNITION AND TO TURN. THAT SAME NIGHT I WAS ATTEMPTING TO LEAVE A FRIENDS HOUSE, AND AGAIN THE KEY HAS TROUBLE GOING INTO THE IGNITION, AND ONCE IN IT WONT TURN, THE STEERING WHEEL IS LOCKED, AND I'M STUCK. MY HUSBAND HAS ANOTHER KEY TO THE CAR, SO WE TRIED ALTERNATING THE KEYS. WE SAT IN THE DRIVEWAY FOR 30 MINUTES, TRYING BOTH KEYS ALTERNATELY, AND THE KEY JUST WOULDN'T TURN. WE HAD TO GET A RIDE HOME AND ARE WITHOUT A CAR NOW. OUR MECHANIC SAID THE SAME THING HAPPENED TO SOMEONE ELSE WITH THE SAME CAR LAST WEEK, AND IT COST THEM $420 FOR PARTS/REPAIRS. WE HAVE TO WAIT UNTIL NEXT WEEK WHEN WE CAN AFFORDS THE REPAIRS. I HAVE READ NUMEROUS CONSUMER COMPLAINTS ABOUT THE SAME PROBLEM WITH THE SAME CAR (FORD FOCUS, SEVERAL YEARS/MODELS) SOME OF THEM EVEN HAD TO REPLACE THE SAME PART MORE THAN ONE TIME. THIS IS OBVIOUSLY A FAULTY PART, AND FORD SHOULD BE CONDUCTING SOME SORT OF RECALL TO FIX THE PART. *TR
Fuel system, Other, May 16, 2007
RAW FUEL LEAKS FROM GASOLINE EVAPORATIVE CANISTER WHEN VEHICLE HAS BEEN RECENTLY FUELED. DRIVEABILITY PROBLEMS ACCOMPANYING LEAKAGE. INCLUDES DIFFICULTY STARTING/ HESITATING/SURGING AT HIGHWAY SPEEDS, AND STALLING AT LOW SPEED MANEUVERS.*AK
Air bags, Vehicle speed control, May 8, 2007, crash
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE VEERED OFF THE ROAD. THE CONTACT DID NOT DEPRESS THE BRAKES AND THE RIGHT FRONT OF THE VEHICLE STRUCK A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE WAS DESTROYED. THERE WAS A RECENT TIRE ROTATION PERFORMED ON THE VEHICLE AND AAA AND THE DEALER DETERMINED THAT THE LUG NUTS WERE STRIPPED. THE CONTACT HAS A POLICE REPORT. THE CURRENT AND FAILURE MILEAGES WERE 97,000.
Electrical system, May 4, 2007
2004 FORD FOCUS. IGNITION GOT STUCK KEY WON'T TURN. *TR
Service brakes, Hydraulic, Vehicle speed control, Apr 20, 2007
TL*THE CONTACT OWNS A 2004 FORD FOCUS ZTS. THE CONTACT STATED THAT THE BRAKES WORKED INTERMITTENTLY. THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER CHANGED THE BRAKE PADS. UPON LEAVING THE DEALER THE FAILURE RECURRED. ALSO, THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK. ON SEVERAL OCCASIONS THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL AND THEN DEPRESSED IT AGAIN FOR THE VEHICLE TO RESPOND PROPERLY. WEATHER AND SPEED WERE NOT FACTORS. THE CURRENT AND FAILURE MILEAGES WERE 41,500. *AK
Electrical system, Mar 21, 2007, fire
I PURCHASED A 2004 SVT FOCUS 10/06. IN 12/06, THE COIL PACK WENT BAD, THEY FIXED THE VEHICLE UNDER WARRANTY. ON 3/9/07 AS I WAS LEAVING A FRIENDS HOUSE, THE SAME SYMPTOMS HAPPENED TO ME AS THIS PAST DECEMBER, THEN WENT AWAY VERY QUICKLY. I MADE THE DECISION TO DRIVE MY VEHICLE HOME AND CALL THE DEALERSHIP. I NEVER MADE IT HOME. ABOUT A 1/4 MILE FROM MY FRIENDS HOUSE, THE VEHICLE BEGAN TO SHAKE AND SHUTTER VERY VIOLENTLY. I PULLED OVER QUICKLY AND SMOKE STARTED TO COME FROM UNDER THE HOOD. I LIFTED THE HOOD AND THE COIL PACK THAT HAD BEEN REPLACED WAS GLOWING RED AND SHOOTING SPARKS AND BEGAN TO NOT ONLY CATCH ITSELF ON FIRE, BUT STARTED SETTING ALL THE CABLES AND OTHER THINGS ON FIRE.AT THE SAME TIME THE CLUTCH ALSO EXPLODED AND BLEW THROUGH THE BELLHOUSING. WHICH THERE IS A TSB ISSUED BY FORD ON. ALSO, AT THIS TIME, THE VEHICLE WAS STILL TRYING TO RUN ALL ON ITS OWN, AND THE KEYS WERE IN MY POCKET. I AM UNSURE OF THE EXACT CAUSE OF THE FIRE, BUT IT WAS NOT DONE BY ANYTHING THAT I WAS DOING OR HAD DONE TO THE VEHICLE. IT CURRENTLY HAS 35,900 MILES ON IT AND IS STILL UNDER WARRANTY. SIDE NOTE, AFTER THE WHOLE INCIDENT WITH THE COIL PACK BACK IN DECEMBER, I JUST RECENTLY DECIDED TO PULL UP THE HISTORY ON MY VEHICLE FROM FORD'S DATABASE. IN DECEMBER I WAS BROUGHT INTO THE OFFICE AT THE DEALERSHIP AND ALMOST BLAMED FOR ABUSE OF THE COIL BECAUSE IT WAS SO DESTROYED. YET, WHEN I LOOKED UP MY HISTORY IT SAYS THAT ALL THAT WAS REPLACED WAS A CONNECTOR ON THE COIL, NOT THE COIL ITSELF. SO, THE COIL WAS NEVER ACTUALLY REPLACED, BUT I WAS ALMOST BEING BLAMED FOR DESTROYING MY COIL. I AM STILL FIGHTING TO GET MY VEHICLE FIXED UNDER WARRANTY AND BEING TREATED VERY POORLY. I AM A MECHANIC BY TRADE AND I'M BEING TALKED TO AND TREATED LIKE A 5 YEAR OLD ANYTIME I TRY TO GET ANSWERS. THEY ARE STILL NOT TAKING RESPONSIBLITY FOR THE MECHANICAL/ELECTRICAL FAILURE OF THEIR VEHICLE THAT THEY CLAIMED TO FIX. *AK
Electrical system, Feb 27, 2007
YESTERDAY I GOT INTO MY CAR (A 2004 FORD FOCUS), PUT THE KEY IN THE IGNITION, AND THE KEY WOULD NOT TURN. TODAY I TOOK THE CAR TO THE DEALER AND THE PROBLEM WAS REPAIRED. THE KEY CYLINDER HAD MALFUNCTIONED. IN DOING SOME RESEARCH I HAVE DISCOVERED THAT THIS IS A VERY COMMON PROBLEM WITH THE FOCUS, BUT FORD MOTOR COMPANY HAS REFUSED TO RECALL THE AFFECTED MODELS EVEN THOUGH THIS IS A POTENTIAL SAFETY ISSUE. THE DEALERSHIP DID REPAIR THE PROBLEM, BUT I HAD TO PAY OVER $200 FOR IT. *NM
Service brakes, Hydraulic, Feb 24, 2007, crash
ATTEMPTED TO STOP AT A RED LIGHT, BRAKE PEDAL WENT TO THE FLOOR AND THE VEHICLE DID NOT FULLY STOP. MY CAR ENTERED INTERSECTION AND WAS STRUCK BY ANOTHER VEHICLE CAUSING EXTENSIVE DAMAGE TO MY CAR. *NM
Electrical system, Feb 1, 2007
THE KEY FOR MY 2004 FORD FOCUS STATION WAGON ISN'T WORKING RIGHT. I TURN IT BACK AND FORTH IN THE IGNITION AND IT TAKE 5 MINUTES TO START THE CAR. IT ISN'T ON RECALL BUT SHOULD BE. THERE ARE LOTS OF THE SAME ISSUES ON THE INTERNET. *JB
Engine and engine cooling, Power train, Electrical system, Equipment, Jan 23, 2007
CAR STALLS WITHOUT NOTICE. SENT DAUGHTER TO EMERGENCY ROOM ONE TIME. STALLS 2 DIFFERENT WAYS, WHILE DRIVING AND SOMETIMES WHEN COMING TO A STOP. TOTAL LOSS OF CONTROL HAPPENS. HAS BEEN IN SHOP MANY, MANY TIMES AND THEY CAN'T FIGURE OUT PROBLEM. STARTED WHEN CAR WAS 7 MONTHS OLD. ALSO, CLUTCH PREMATURELY WENT OUT. HAS BEEN REPLACED 2 OR 3 TIMES. (CAR HAS 26,000 MILES CURRENTLY). ALSO, THERMOSTAT HAS GONE OUT MANY, MANY TIMES- DAUGHTER HAS DRIVEN MOST OF WINTER WITH NO HEAT. *NM
Vehicle speed control, Jan 21, 2007
1) ACCELERATOR STICKING UPON PUSHING ON THE PEDAL 2) PUSHING HARD ON THE PEDAL, IT EVENTUALLY RELEASES, SOMETIMES SQUEALING THE TIRES AND LAUNCHES THE VEHICLE FORWARD WHICH HAS ALMOST MADE ME HIT PEOPLE OR UNABLE TO GET OUT OF THE WAY OF TRAFFIC WHERE OTHERS HAVE ALMOST HIT ME. 3) DEALER CLEANED THROTTLE CABLE BUT ALSO SAID THEY WOULD REPLACE THROTTLE BODY IF IT HAPPENS AGAIN. *JB
Suspension, Jan 19, 2007
TL* - THE CONTACT HAS A 2004 FORD FOCUS SE WITH A ODOMETER READING OF 82000 MILES. THE CONTACT STATED THAT HE HAS A REAR WHEEL ALIGNMENT PROBLEM WHICH HAS RESULTED IN TIRE CUPPING AND HE HAS TO REPLACE THE REAR TIRES FOR A THIRD TIME. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER AND TO AN INDEPENDENT MECHANIC SHOP AND THEY BOTH TOLD HIM THAT HE AS AN ALIGNMENT PROBLEM. NEITHER THE MECHANIC SHOP NOR THE DEALER KNOW WHY THIS FAILURE HAS RECURRED AND HAVE BEEN ABLE TO OFFERED A SOLUTION. *JB UPDATED 03/19/07. *JB
Electrical system, Jan 9, 2007
IGNITION LOCK ON 2004 FORD FOCUS FAILED (FROZE UP). THIS IS THE SAME SCENARIO THAT HAS BEEN WIDELY REPORTED ON THE INTERNET FOR WHICH FORD HAS NOT DONE A RECALL. FORD DID REPAIR THIS UNDER WARRANTY AT NO CHARGE TO ME, BUT SINCE THIS PROBLEM APPEARS TO BE CHRONIC, I WANT TO BE SURE THAT THE INCIDENCE OF THE PROBLEM IS RECORDED. *JB
Power train, Jan 9, 2007
GENTLEMEN MY PROBLEM IS TWO FOLD, FIRST I AM REALLY DISAPPOINTED THAT THE NHTSA IS NOT PROVDING ALL THE INFORMATION ON ALL THE COMPLAINTS, RECALLS, AND SAFETY INVESTIGATIONS THAT IT USE TO. NOW I AM HOPING THAT A REP WILL EITHER WRITE ME OR CALL ME AND TELL ME THIS IS THE WAY ITS ALWAYS BEEN. THIS IS B.S..... MR NHTSA WHY ISNT THERE A ARCHIVE WHERE WE CAN GO BACK 3 MONTHS, 6,12 OR MORE. WHY HAVE YOU ROMOVED THIS OPTION???? IT USE TO BE THERE!!! NOW FOR MY COMPLAINT I HAVE A FORD FOCUS, 2004 AND THE AXLE JUST BROKE, 34000 MILES AND ITS AT THE DEALER SHIP HOPEFULLY GETTING FIXED, NOW THERE WAS NO FORWARNING, NO SNAP, POP, BANG OR ANYTHING, I BACKED OUT OF A PARKING SPACE AND PUT IT IN DRIVE, IT MOVED ABOUT SIX FEET AND STOPPED. NOW IF THIS WOULD HAVE BEEN IN THE MIDDLE OF AN INTERSECTION OR TRYING TO MOVE OUT OF THE WAY OF ON COMING TRAFFIC IT COULD HAVE BEEN A BAD THING, FORTUNATLY I WAS IN A PARKING LOT. WHEN I REVIEWED YUOUR ENTRIES ON THIS MATTER YOU ONLY HAVE ONE. GIVE ME BREAK I WANT TO SEE THE HISTORY. I HAVE BEEN WRENCH PULLING FOR A FEW YEARS AND THERE I NO WAY IN HELL YOUR GOING TO CONVINCE ME THIS ALL YOU HAVE. HELL EVEN THE DEALERSHIPS SAY ITS NOTHING OUT OF THE ORDINARY. ITS UNDER WARRENTY BUT THE FACT STILL RAMIANS THIS SHOULD BE A SAFETY ISSUE AT THE VERY LEAST. WAITING TO HEAR FROM YOU MR NHTSA