2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: electrical system
366 reports, newest first. Show all
Steering, Electrical system, Sep 28, 2020
RECEIVED A MESSAGE OF POWER STEERING ASSISTT FAILURE THEN WHEEL WOULD NOT TURN AND GOT VERY HARD I WAS ALMOST IN AN ACCIDENT . IT WAS IN MOTION ON THE HIGHWAY
Steering, Electrical system, Aug 8, 2020
INTERMITTENT, NOW CONSTANT EPAS (ELECTRONIC POWER ASSISTED STEERING) FAILURE. MY 20 YEAR OLD DAUGHTER WENT TO EAT WITH FRIENDS AFTER WORK AND WHEN SHE TRIED TO LEAVE TO COME HOME (AFTER MIDNIGHT), SHE FOUND THAT THE EPAS HAD FAILED. SHE DID MANAGE TO DRIVE THE VEHICLE HOME SINCE TRAFFIC WAS LIGHT, AND LUCKILY, THE EPAS DID NOT FAIL WHILE SHE WAS DRIVING OR IN HEAVY TRAFFIC. WITHOUT THE EPAS WORKING, THE STEERING WHEEL IS VERY HARD TO TURN WHEN THE VEHICLE IS IN MOTION AND NEARLY IMPOSSIBLE TO TURN WHILE STATIONARY.
Steering, Electrical system, Jul 25, 2020
I HAD JUST PUT THE CAR INTO REVERSE AND THE STEERING ASSIST CAME UP AS A MALFUNCTION AND THE CAR WOULD NOT MOVE AND THE STEERING WHEEL WOULD NOT MOVE. THROUGH AN INTERNET SEARCH I HAVE FOUND THIS A MAJOR SAFETY ISSUE WITH VERY HIGH REPAIR COSTS THAT NEEDS TO BE ADDRESSED BY THE FORD MOTOR COMPANY.
Electrical system, Jul 22, 2020
WIRES IN THE TRUNK COMPLETELY BROKEN. SYMPTOMS: TRUNK WON'T UNLATCH, RENDERS THE TRUNK USELESS. MY LICENSE PLATE LIGHT FLICKERS. ALSO, I HAVE TO MANUALLY TURN OFF MY PARKING LIGHTS. THEY SHOULD TURN OFF ONCE LOCKING MY DOORS WITH MY KEY FOB, BUT THEY REMAIN ON, SO I TURN THEM OFF MANUALLY OTHERWISE THEY'LL STAY ON THIS DRAINING MY BATTERY. EACH TIME I TURN ON THE CAR, AS SOON AS I SHIFT INTO DRIVE/REVERSE, THE CAR BEGINS TO BEEP AT ME AND THE DASH LIGHTS UP SAYING 'LUGGAGE COMPARTMENT LID OPEN' WHICH IS VERY DISTRACTING. THIS HAPPENS EVERY TIME I TURN THE ENGINE ON AFTER SHIFTING INTO GEAR. AFTER RESEARCHING MY PROBLEM, I'VE FOUND THAT MANY OTHER DRIVERS WITH SIMILAR YEARS OF FORD FOCUS HAVE HAD THE SAME ISSUE. AFTER I FIXED THE WIRES MYSELF, ALL OF THESE SYMPTOMS WENT AWAY. I'M SURPRISED HOW MANY ISSUES THOSE BROKEN WIRES HAVE CAUSED.
Power train, Latches/locks/linkages, Electrical system, Jul 20, 2020
2012 FORD FOCUS. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE RECALL REPAIRS. *LD *JS
Steering, Electrical system, Jun 4, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, AND TURNING THE STEERING WHEEL IN EITHER DIRECTION, THERE WAS A CLICKING SOUND COMING FROM THE STEERING. ADDITIONALLY, ON SEVERAL OCCASIONS THE HORN FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN TO AUTO PARK FORD LOCATED AT 1825 CENTERVILLE RD, STURGIS, MI 49091, WHO INDICATED THAT THE STEERING RACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Electrical system, May 25, 2020
SPEAKERS HAVE A STATIC POPPING NOISE AND THEN THE COMPUTER STOPPED WORKING, IT WENT EVEN TURN ON....
Electrical system, Engine, May 4, 2020
THE CHECK ENGINE LIGHT COMES ON AND THE CAR WILL SHUDDER. HAVE HAD TIMES WHERE THE CAR HAD TROUBLE PULLING THROUGH A NOT SO STEEP DRIVEWAY. HAVE DRIVEN IT ON STREETS AND HIGHWAYS (NOT VERY LONG). SOMETIMES IT IS ON FOR A FEW DAYS THEN THE NEXT DAY THE LIGHT WILL TURN OFF AND DRIVE ALRIGHT. WAS TOLD THE TCM (TOTAL CONTROL MODULE NEEDS TO BE REPLACED). HAVE HAD ISSUES WITH THE CLUTCH ASSEMBLY WHICH I NEEDED TO COMPLETELY REPLACE AS IT WAS FALLING APART.
Electrical system, Engine, Apr 15, 2020
WE HAVE A 2012 FOCUS. FROM DAY 1, WE HAVE HAD PROBLEMS WITH THE BATTERY GOING DEAD, WITHIN JUST A DAY. WE HAVE HAD IT IN NUMEROUS DEALERSHIPS, WITH NO RESOLVE OF THE PROBLEM. AFTER HAVING HAD ENOUGH, WE TOOK IT TO A SPECIALIST WHO HOOKED IT UP TO A DIAGNOSTIC MACHINE. THE PROBLEM WAS THE STEREO SYSTEM DRAINING THE BATTERY. BUT WE FELT IT WASN'T OUR RESPONSIBILITY TO HAVE TO PAY FOR A NEW STEREO, SO WE JUST HAD IT DISCONNECTED. FIXED THE PROBLEM. BUT THE CHECK ENGINE LIGHT NEVER GOES OFF. AND NOW IT'S MAKING A FUNNY NOISE IN THE ENGINE AND WHEN YOU COME TO A STOP AND ACCELERATE, IT SOMETIMES ACTS LIKE IT WANTS TO CUT OFF. I FEEL LIKE FORD OUGHT TO REPLACE THE STEREO FREE. WE HAVE HAD IT IN ON OTHER NUMEROUS OCCASIONS FOR OTHER PROBLEMS TOO. HAD TO HAVE A NEW DASH TWICE!
Electrical system, Mar 18, 2020
THE HORN DOESN'T WORK ALL THE TIME ALONG WITH THE DOORS NOT ALWAYS LOCKING OR UNLOCKING. THE HORN CONCERNS ME DEEPLY. I DON'T HAVE A RADIO HAVEN'T HAD ONE IN A COUPLE OF MONTHS I FILED A COMPLAINT A COUPLE MONTHS AGO. I'M A FORD PERSON AND I REALLY WISH FORD WERE TAKE CARE IF THESE ISSUES. A HORN IS A PRETTY IMPORTANT SAFETY ISSUE WITH THE CAR.
Electrical system, Other or unspecified, Feb 25, 2020
VEHICLE MAKES EXTREMELY LOUD STATIC SOUNDS, CRACKING, POPPING. RADIO CANNOT BE CONTROLLED. FIRST TIME THIS HAPPENED, I ALMOST CRASHED FROM THE ERRATIC AND SUDDEN NOISE. RADIO DOES NOT WORK AS OF NOW, MILEAGE IS 80,000 APPROX. THIS NEEDS TO BE FIXED.
Electrical system, Vehicle speed control, Engine, Feb 24, 2020
THE VEHICLE JUST SHUTS DOWN ON THE EXPRESSWAY WITHOUT WARNING WHILE IN TRAFFIC. THE TRANSMISSION HAS BEEN OVERHEATING WITHOUT ANY UNUSUAL ACCELERATION. IF DRIVING OVER 25 MPH THE TRANSMISSION OVERHEATS AND WILL NOT ACCELERATE. THE VEHICLE RADIO COMES ON WITHOUT THE KEY IN THE IGNITION. THE VEHICLE ENGINE LIGHT AND TRANSMISSION LIGHT CONTINUES TO COME ON WITHOUT WARNING.
Power train, Electrical system, Engine, Feb 18, 2020
I WAS DRIVING AT A SPEED OF 65MPH AND MY FORD FOCUS DISPLAYED A YELLOW WRENCH AND A STOP SAFELY NOW TRIANGLE, THE CAR LOST POWER AND THE STEERING WHEEL LOCKED UP. I WAS ALMOST REAR ENDED AND FOUGHT WITH THE CAR TO COAST TO THE SIDE OF THE ROAD
Electrical system, Feb 7, 2020
I WAS ON THE FREEWAY WHEN MY DOOR (DRIVER SIDE) OPEN BY IT SELF, I PULLED OVER AND CHECKED THAT THE DOOR LOCK STOPPED LOCKING.NOW MY CAR IS PARKED ON THE STREET WITH THE DRIVER'S DOOR OPEN.
Power train, Electrical system, Exterior lighting, Jan 26, 2020, fire
WHEN YOU GO TO PULL OUT THE CAR WANTS TO JUMP AN STALL THEN U BE GOING DOWN THE ROAD SOME AN THE ENGINE LIGHT WILL COME ON AN THE TRANSMISSION DONT WANT TO GO OUT OF GEAR THE WAY IT SHOULD I HAVE A 7 MONTH OLD GRAND BABY AN IT SCARES ME TO DRIVE SOMETHING THATS SO DEFECTIVE. PLEASE RESPOND TO THIS. HAD IT CHECK AT FORS AN THEY STILL ANT FIXED IT
Electrical system, Jan 19, 2020
MY RADIO POPS CRACKS AND WHATEVER ELSE THE NOISES ARE IT CAN MAKE. WORKS FOR A LITTLE WHILE THEN POPS LIKE I'VE BEEN SHOT. VERY LOUD BANG. THIS HAPPENS IF MY CAR IS RUNNING AND IF IT'S NOT. IT CAN BE PARKED IN MY DRIVEWAY AND I WALK OUT OF MY HOUSE AND I CAN HEAR THE STATIC IT POPS AND CRACKS REAL LOUD. TODAY IT SOUNDED LIKE IT WAS OFF AIR BUT MADE A WHISTLING NOISE LIKE I WAS IN A TUNNEL. IT'S SCARY NOT KNOWING IF IT'S GONNA START A FIRE IN MY CAR. I NEVER SMELL ANYTHING LIKE MELTING WIRES. IVE HAD IT LOOKED AT AND MY MECHANIC CAN'T FIND A PROBLEM. THE FUSES ARE GOOD AND HAVE BEEN CHANGED. THIS PROBLEMS OCCURS WHEN THE VEHICLE IS RUNNING, WHEN IT'S PARKED IT REALLY DOESN'T MATTER. I DIDN'T FILE A COMPLAINT EARLIER BECAUSE I THOUGHT THE RADIO WAS GOING OUT, WHEN I LOOKED ON THE FORD SITE I SEE THAT OTHERS HAVE HAD THIS SAME PROBLEM WITH THEIR 2012 FORD FOCUS.
Steering, Power train, Electrical system, Jan 11, 2020
WHILE DRIVING AT APPROXIMATELY 50MPH ON A COUNTRY ROAD THE VEHICLE SUDDENLY BECAME UNRESPONSIVE AND NUMEROUS WARNING LIGHTS ILLUMINATED. A TRANSMISSION FAILURE WARNING APPEARED AND THE CAR IMMEDIATELY STOPPED ACCELERATING. THE ELECTRIC STEERING BECAME INOPERATIVE AND STEERED THE VEHICLE INTO ONCOMING TRAFFIC. AVOIDANCE AND STOPPING ON THE SIDE OF THE ROAD REQUIRED AN ESTIMATED 60-80LBS OF FORCE TO REGAIN MINIMAL STEERING AND BRING THE CAR TO A STOP. ONCE STOPPED NUMEROUS ELECTRICAL SYSTEMS ON THE CAR INCLUDING LIGHTS, WIPERS, AND OTHER ELECTRICAL COMPONENTS BEGAN TO ACTIVATE AND DEACTIVATE IN A SEEMINGLY RANDOM FASHION. THIS CAR IS ABSOLUTELY UNSAFE!
Steering, Electrical system, Fuel/propulsion system, Jan 9, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS PUSHED INTO A NEARBY GAS STATION TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE FUEL GAUGE WAS INOPERABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). ADDITIONALLY, ON ANOTHER OCCASION WHILE MOVING THE VEHICLE FROM A PARKING SPACE, THE STEERING WHEEL BECAME FIRM AND DIFFICULT TO MANEUVER. METRO FORD CHICAGO LOCATED AT 6455 S WESTERN AVE, CHICAGO, IL 60636, (888)667-9088 WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL OR A WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 62,100.
Electrical system, Other or unspecified, Dec 13, 2019
THE RADIO ON THE STOCK FOCUS IS DANGEROUS. THE RANDOM STATIC AND LOUD NOISES COMING FROM THE RADIO IS A SAFETY HAZARD IT CAN SOUND LIKE AN EXPLOSION. I GOT ANXIETY SO BAD I HAD TO REMOVE MY STOCK RADIO HARNESS FROM THE BACK OF THE RADIO.
Electrical system, Fuel/propulsion system, Dec 12, 2019
THE CAR STALLED WHILE DRIVING. THE ENGINE SHUT OFF AND UNABLE TO RESTART. HAD IT TOWED TO AUTONATION IN TUSTIN AND ARE REFUSING TO FIX IT BECAUSE PART OF THE POWER MODULE IS BROKEN. THEY ARE TRYING TO SAY IT HAS BEEN TAMPERED WITH. REPROGRAMMING THE POWER MODULE IS PART OF THE RECALL. WE HAVE BEEN WITHOUT A VEHICLE FOR 3 WEEKS NOW, AS THIS HAPPENED ON 11/22. IT STOPPED WHILE DRIVING ON THE HIGHWAY WHICH COULD HAVE CAUSED AN ACCIDENT. THE CAR IS NOT DRIVABLE.
Power train, Electrical system, Electronic stability control (ESC), Dec 8, 2019
ON MY 2012 FORD FOCUS FUEL CONSUMPTION HAS DECREASED ALSO ONCE THE CAR GETS PASSED A HALF TANK THE FUEL VOLUME GAUGE IS NOT CORRECT THE CAR ACTUALLY RUNS OUT OF FUEL WHAT'S THE LAST QUARTER OF A MARK WHICH APPEARS TO STILL HAVE FUEL, ALSO FRONT END DRIVETRAIN MAKES LOUD NOISE WHEN TURNING CORNERS, ENGINE WILL NOT CRANK AT TIMES AND MAKES FUNNY SOUNDS UNDER THE HOOD ELECTRICAL SOUNDS. BATTERY POSITIVE LEAD WIRING GETS HOT . CAR WILL NOT START ,BLOWER FAN DOESN'T WORK AND CAR RUNS HOT, AFTER BEING REPLACED 12/05/2019.
Power train, Electrical system, Engine, Dec 1, 2019
WE TOOK THE CAR IN TO GET FIXED BECAUSE THE CHECK ENGINE LIGHT WAS ON. WHEN I TURN ON THE CAR AND START DRIVING THE CAR FEELS LIKE IT LOSES ITS SPEED AND IT FEELS LIKE THE CAR IS BEING PULLED BACK EVERY TIME ITS DRIVEN FORWARD. THE CAR FEELS AS IF ITS BEING FORCED TO DRIVE AND IT HAPPENS EVERY TIME THE CAR IS BEING DRIVEN. WE TOOK IT IN TO STAR FORD LINCOLN GLENDALE ON 1101 S BRAND BLVD GLENDALE, CA 91204, PHONE NUMBER (818)502-1901 WHERE THEY TOLD US THEY FIXED THE CAR BUT THE CAR REMAINED WITH THE SAME PROBLEMS WITH NO EVIDENCE OF FIXED DIFFERENCE. WHEN WE PICKED UP THE CAR AFTER DROPPING IT OF AT STAR FORD LINCOLN WE HAD TO JUMP START THE CAR BECAUSE IT NO LONGER TURNED EVEN THOUGH THE CAR WOULD TURN ON BEFORE WE DROPPED IT OFF. THE CAR ALSO STARTED LEAKING WATER FROM THE RADIATOR EVEN THOUGH THAT WAS NOT ONE OF THE REASONS WE LEFT THE CAR THERE. AFTER PICKING UP THE CAR FRO THERE IT HAS BEEN REMAINED PARK BECAUSE WE CAN NOT MOVE IT.
Power train, Electrical system, Nov 20, 2019
I RECENTLY SUBMITTED A COMPLAINT AND RECEIVED A PURGE VALVE RECALL FROM FORD. THE VEHICLE WAS TAKEN IN ON SEPT 6 AND REPAIRED. ON SEPT 11TH I WENT TO START THE VEHICLE AND IT HESITATED TO START. I TRIED AGAIN IT STARTED AND A NOTIFICATION CAME ON STATING TRANSMISSION MALFUNCTION SERVICE NOW. I HAD MY TRANSMISSION FIXED IN OCTOBER 2018 AND STILL HAVE HAD CONSTANT ISSUES. THE CAR STILL STALLS AND GOES IN AND OUT OF GEARS. THE CAR HESITATES WHEN TURNING OR PRESSING ON GAS TO ACCELERATE. AFTER A RECENT OIL CHANGE THE EMPLOYEE TRIED TO CHANGE MY HEADLIGHT AS IT WENT OUT AND 4 BULBS LATER HE DETERMINED THE WIRING ON THE VEHICLE IS HORRIBLE.ON NOV 2ND MY CAR HESITATES TO START AND CHECK ENGINE LIGHT RETURNS STATING TRANSMISSION MALFUNCTION. I BROUGHT THE CAR INTO A SHOP AND THEY THOUGHT TO CHANGE THE BATTERY AND PULLED A CODE SHOWING CLUTCH POSITION SENSOR IN TRANSMISSION. THE PASSENGER REAR SEAT BELT ALSO HAS A MALFUNCTION. IM STILL PAYING ON THIS VEHICLE AND STILL HAVE 11000 TO GO. EVERY YEAR THERE IS A CONSTANT ISSUE. IM NOT COVERED UNDER THE WARRANTY AND WHEN I WAS AT THE DEALERSHIP STATED THE CAR DIDN'T NEED WORK AND WOULDN'T REPAIR IT. MY BIGGEST FEAR IS DRIVING WITH MY CHILDREN AND THE CAR STALLS WHILE TURNING AND SOMEONE GETTING HURT. IVE SPENT THOUSANDS OF DOLLARS ON THIS VEHICLE FOR THE SAME ISSUES WITHIN THIS TRANSMISSION AND FORD DOESN'T WANT TO FIX IT.
Power train, Electrical system, Nov 6, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL WINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO UPTOWN FORD LINCOLN (2111 N MAYFAIR RD, MILWAUKEE, WI 53226, (414) 771-9000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 94,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *DL
Electrical system, Nov 4, 2019
JUST A WEEK AFTER BUYING MY CAR, THE STEREO STARTED TO MAKE A VERY LOUD SCRATCHING AND POPPING NOISE AND THEN IT WOULD CUT OFF AND NO SOUND WOULD WORK. I TRIED TO MASTER RESET IT A FEW TIMES AND IT IS STILL HAVING THE ISSUE. NOW THE NOISE IT HAS BEEN MAKING IS SO LOUD AND PIERCING THAT IT MAKES ME FEEL LIKE MY EARS ARE GOING TO BLEED. I HAVE LOOKED UP WAYS TO STOP THIS PROBLEM AND I NOTICED THAT MANY PEOPLE WITH THE SAME CARE AS ME, HAVE REPORTED THIS EXACT SAME ISSUE.