2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
287 reports, newest first. Show all
Fuel/propulsion system, Oct 27, 2016
FORD HAS A TSB FOR A KNOWN ISSUE OF THE EVAP PURGE VALVE MALFUNCTIONING AND CAUSING THE FUEL TANK TO COLLAPSE. I FUELED MY VEHICLE UP THIS MORNING AND, UPON STARTING, IT STALLED. I STARTED IT AGAIN, AND AFTER PUMPING THE GAS, IT STAYED ON. THE CHECK ENGINE CODE IS P0441A.
Fuel/propulsion system, Oct 17, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MALFUNCTION WAS DUE TO THE FUEL TANK AND FUEL PUMP, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Fuel/propulsion system, Oct 11, 2016
MY VEHICLE'S FUEL TANK IS COMPRESSING DUE TO A FAULTY VACUUM PURGE VALVE REQUIRING A NEW TANK, FUELPUMP AND PURGE VALVE. THIS ISSUE HAS CAUSED MY VEHICLE TO STALL IN FREEWAY TRAFFIC @ APPROX 60 MPH AND TO STALL IN STOP AND GO TRAFFIC. MY RPM WILL FLUCTUATE WHEN AT A STOP AND MY FUEL GUAGE IS COMPLETELY INACCURATE REGISTERING FULL TO 1/2 AT RANDOM. SMELL OF GAS FROM SOMEWHERE BUT UNKNOWN. SYMPTOMS MATCH A RECALL ON A 2011 FORD FUSION BUT NO RECALL ON A 2012 FORD FOCUS
Fuel/propulsion system, Oct 7, 2016
PURCHASED A USED 2012 FORD FOCUS WITH 89,000 MILES. I'VE OWNED THE CAR FOR TWO YEARS. I RECENTLY BEGAN SMELLING FUEL. AFTER FILLING THE FUEL TANK I BEGAN LOOKING FOR THE SOURCE OF THE LEAK. I JACKED UP THE REAR OF THE VEHICLE AND NOTICED A FUEL LEAK AND THE FUEL TANK WAS PLASTIC. I TOOK IT TO A DEAL FOR THE DOOR LATCH RECALL AND WAS INFORMED IT NEEDS A FUEL TANK DO TO A CRACK ON THE TOP OF THE TANK. THE COST OF THE NEW TANK INSTALLED IS $1340.00 WITCH INCLUDED THE LABOR. THERE IS NO WAY A FUEL TANK SHOULD CRACK IN FOUR YEARS. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THERE IS A FUEL TANK RECALL ON FORD FUSION AND LINCOLN MILLAN, WITCH ALSO HAVE PLASTIC TANKS. THIS IS REMINDING ME OF THE 70'S WHEN AMERICAN CAR MANUFACTURING WAS TERRIBLE.
Fuel/propulsion system, Oct 3, 2016
I TOOK MY VEHICLE TO TROPICAL FORD IN ORLANDO FL FOR A RECALL REGARDING THE TRANSMISSION AND CLUTCH, WHICH JOB HAD TO BE DONE 3 DIFFERENT TIMES WITHIN 90 DAYS. AFTER I PICKED UP THE VEHICLE ON THE 2ND ATTEMPT THE VEHICLE MYSTERIOUSLY DEVELOPED A PROBLEM WITH THE GAS TANK AND SOME OTHER SENSORS INSIDE THE TANK AND RELATED TO THE FUEL SYSTEM. THE TECHNICIAN TOLD ME THAT THIS WAS A KNOWN ISSUE AND THAT HE COULD SHOW ME ALL THE GAS TANKS THEY HAD REPLACED BECAUSE THEY HAD A PILE OF THEM IN THE BACK. I WAS TOLD THAT THE PROBLEM WAS DUE TO THE DESIGN OF THE SYSTEM AND THAT FORD WAS AWARE OF THE ISSUE BUT THEY WERE NOT DOING ANYTHING TO ASSIST OR TAKE CARE OF THIS SERIOUS ISSUE WHICH CAUSES YOUR CAR TO STALL AND ENGINE TO TURN OFF WHILE DRIVING IN THE HIGHWAY OR CITY. I CALLED FORD WARRANTY DEPARTMENT AND FILED SEVERAL COMPLAINTS AND EACH TIME I WAS TOLD THAT THIS ISSUE WAS NOT COVER BY THE WARRANTY AND THERE WAS NOTHING THEY WERE WILLING TO DO REGARDING THIS MATTER. THIS ISSUE PUTS LIVES AT RISK WHEN A VEHICLE TURNS ITSELF OF WHILE DRIVING IN THE HIGHWAY OR CITY. THIS ISSUE IS PUTTING DRIVERS AND FAMILIES AT RISK. THIS ISSUE STARTED AT THE BEGINNING OF 2016 AND I RECENTLY HAD THE REPAIR DONE AT THE SAME DEALERSHIP MENTIONED ABOVE.
Fuel/propulsion system, Oct 3, 2016
I WENT TO FORD LATE SEPTEMBER FOR MY CAR STALLING AND WAS TOLD MY TRANSMISSION WAS FAILING AGAIN. MY TRANSMISSION HAD ALREADY FAILED ONCE ON A 2012. FORD FIXED IT AND THEN A COUPLE DAYS LATER MY CHECK ENGINE LIGHT WAS ON. I BROUGHT IT BACK AND FORD SAID MY FUEL TANK HAD COLLAPSED AND THAT I WOULD NEED TO PAY $2K TO REPLACE IT. I'D NEVER HEARD OF FUEL TANKS NOT LASTING THE LIFE OF THE VEHICLE. I DID FURTHER RESEARCH AND FOUND OUT FORD HAS RELEASED A TSB FOR THIS KNOWN ISSUE WHICH IS A PRECURSOR TO A RECALL. I AM NOT SURE WHY FORD WOULD NOT COVER A FAULTY FUEL TANK AND I AM NOT SURE HOW THIS IS NOT A SAFETY ISSUE WHEN MY CAR CAN STALL OR LEAK FLAMMABLE LIQUID OR FUMES. I'VE READ THAT OTHER FOCUS OWNERS HAVE HAD THEIRS REPLACED TWICE OR MORE SO I AM NOT CONFIDENT FORD ACTUALLY HAS A SOLID FIX TO THE ISSUE AND I DO NOT FEEL SAFE DRIVING MY CAR.
Fuel/propulsion system, Aug 18, 2016
MY 2012 FORD FOCUS HAS STARTED TO IDLE ROUGH AND STALLS OCCASIONALLY WHEN SLOWING OR STOPPED. AFTER TAKING IT TO THE DEALER FOR SERVICE THEY INFORMED ME THAT THE CANISTER PURGE VALVE HAD STUCK OPEN CAUSING SUCTION IN THE TANK AND RESULTING IN THE TOP OF THE FUEL TANK TO CAVE IN. THEY SAID THAT I NEEDED TO HAVE THE FUEL TANK, FUEL PUMP, PURGE VALVE AND CANISTER REPLACED FOR AROUND $2000. THIS IS A KNOWN PROBLEM WITH A TSB FROM FORD HOWEVER THERE IS NO RECALL SO I AM FORCED TO PAY THE DEALER TO FIX THE PROBLEM. WITH SUCH A WIDESPREAD PROBLEM FORD SHOULD OWN UP TO THE DEFECT AND ISSUE A RECALL.
Fuel/propulsion system, Jul 31, 2016
MY 2012 FORD FOCUS NEEDS A NEW FUEL TANK, FUEL PUMP, PURGE VALVE AND CANISTER PER TSB 16-0062. IT'S BECAUSE THE PURGE VALVE WAS MALFUNCTIONING AND HAS COLLAPSED MY GAS TANK (PLASTIC) AND I NEEDED TO REPLACE THE FUEL PUMP, GAS TANK, FUEL TUBE ASSEMBLY. ALL COST $2000. MANY OTHERS HAVE THIS PROBLEM BUT IT APPEARS THAT THERE IS NO RECALL ON THIS. THIS IS SOMETHING THAT SHOULD BE ADDRESSED AS A RECALL, NOT AN "EFF" YOU TO THE CUSTOMER THAT HAS TO DEAL W/ A KNOWN ISSUE TO FORD. WHEN STOPPED, THE VEHICLE WOULD IDLE ROUGH. THE ENGINE ACTUALLY DIED ON ME IN TRAFFIC ONE DAY. THE CHECK ENGINE LIGHT CAME ON W/ CODE P1450. THEN MY FUEL GAUGE BECAME HIGHLY INACCURATE, SHOWING A FULL TANK OF FUEL WHEN I MAY BE AT HALF OR LOWER.
Other or unspecified, Fuel/propulsion system, Jul 18, 2016
CAR WILL STALL OUT WHEN STOPPED. GAS NEEDLE WILL NOT WORK SOMETIMES. ECHECK ENGINE LIGHT WILL COME ON AND GO OFF WHEN GAS IT PUT INTO THE VWHICLE.IT
Fuel/propulsion system, Jul 14, 2016
JUNE 2016 NOTICED A SIGNIFICANT DROP IN MY AVERAGE MPG. TOOK VEHICLE INTO DEALER WHO TOLD ME THE PURGE VALVE WAS STUCK OPEN CREATING EXCESSIVE VACUUM ON FUEL TANK CAUSING THE TANK TO WARP AND THE FUEL PUMP TO BEND.
Power train, Fuel/propulsion system, Jun 14, 2016
FORD FOCUS SE 2012 [XXX] PURCHASED 08/25/2011. SINCE NEW, THE VEHICLE SHUDDER AND SHAKE BECAUSE TRANSMISSION PROBLEMS. IT WAS AGAIN ON THE DEALER IN MAY 2016 FOR 2 WEEKS, AFTER HAVING TO WAIT 20 DAYS FOR THE PARTS TO ARRIVE, AT PINES FORD IN PEMBROKE PINES, FL. DURING THIS REPAIR ALSO, ONE OF THE ENGINE MOUNTS WAS FOUND BROKE AND THE DEALER AND FORD MOTOR COMPANY REFUSED TO PAY FOR THE REPLACEMENT AND THE LABOR, $ 250 DOLLARS TOTAL. REALLY? FOR AN ENGINE MOUNT? THE DEALERSHIP SERVICE ADVISOR REFERRED TO THE ENGINE MOUNT AS A "TEAR AND WEAR" PART. REALLY? THIS IS THE FIRST TIME IN MY LIFE I HAVE TO REPLACE AN ENGINE MOUNT ON A VEHICLE 65K MILES OLD. WHAT ABOUT ALL THE SHUDDERING AND SHAKING TO THE ENGINE AND TRANSMISSION COMPONENT? SINCE NEW, THE CAR HAS BEEN AT THE DEALER IN MORE THAN 8 OCCASIONS. IN TWO OF THIS OCCASIONS, IT TOOK AT LEAST 2 WEEKS TO GET THE CAR BACK. THE TCM HAS BEEN REPLACED AND REPROGRAMMED SEVERAL TIMES, THE CLUTCH AND OR TRANSMISSION IN MORE THAN 2 OCCASIONS. THE DEALER SERVICE ADVISOR HAS ALWAYS TRIED TO CONVINCE US THAT THE SHUDDERING AND SHAKING IS "NORMAL" AS HE CALLED. IN TWO OCCASIONS THE VEHICLE STALL AND REFUSE TO COME BACK TO LIFE UNTIL 30 MINUTES PASSED. DURING LAST MONTH REPAIR ALSO A CASE WAS OPEN WITH FORD MOTOR COMPANY ON 4/28/2016 [XXX] WAS CLOSED BY [XXX] WITHOUT OUR CONSENT. CASE IS STILL OPEN AND VALID. CAR IS A LEMON, PLAIN AND SIMPLE. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel/propulsion system, May 31, 2016
IN OCTOBER OF 2015 THE TRANSMISSION FAILED COMPLETELY WHILE I WAS DRIVING IN THE CENTER LANE OF A MAJOR HIGHWAY. THE FAULT WAS IN BOTH THE TRANSMISSION CONTROL MODULE AND A BROKEN SEAL AND CLUTCH. EVEN AFTER REPAIRS WERE MADE THE TRANSMISSION REMAINS PROBLEMATIC. THEN IN MAY 2016 THE FUEL TANK COLLAPSED WHILE I WAS DRIVING IT ON GA 400, A MAJOR INTERSTATE CONNECTOR. THIS WAS THE RESULT OF A STUCK VALVE. THE FUEL TANK WAS REPLACED, HOWEVER LESS THAN A WEEK LATER, THE FUEL TANK COLLAPSED AGAIN WHILE I WAS DRIVING IT, THIS TIME HOWEVER MY DAUGHTER AND HER FRIEND WERE IN THE VEHICLE WITH ME.
Power train, Vehicle speed control, Fuel/propulsion system, Feb 27, 2016
CAR DIES ON HIGHWAY WHILE DRIVING. FUEL SYSTEM AND SENSORS SEEMS TO BE FAILING OR FELL APART INSIDE THE VEHICLE IT WILL NOT SHOW APPROPRIATE FUEL LEVELS. IT STUTTERING AFTER FILLING UP TO FULL TANK. VEHICLE IS VERY DANGEROUS TO DRIVE ON A HIGHWAY TO WORK WHEN FUEL SYSTEM IS FAILING. MANY COMPLAINST HAVE BEEN FILED ON OTHER AUTOMITIVE WEBSITES AND FORUMS ABOUT THIS EXACT FUEL SYSTEM ISSUE. COLLAPSED FUEL SYSTEM / FUEL GUAGE I JUST PURCHASED THIS CAR 3 WEEKS AGO AND MY PREVIOUS PONTIAC GRAND PRIX 2006 GAVE ME LESS ISSUES THAN THIS FORD FOCUS. SOMETHING REALLY WRONG IS HERE WITH FORD, I THINK THEY HAVE GOTTEN TO A MASSIVE POINT THEY BELIEVE THEY CANNOT BE HELD RESPONSIBLE FOR THERE MISTAKES OR RECALLS SINCE THEY ARE TOO TIED INTO THE DEPENDECY OF ALL THE PEOPLE.
Fuel/propulsion system, Feb 9, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST ACCELERATION. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE WAS MALFUNCTIONING AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED THIS FAILURE FOR ABOUT A YEAR AND HALF. THE DEALER HAD TO REPLACE THE CLUTCH UNDER A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Fuel/propulsion system, Jan 26, 2016
MY CHECK ENGINE LIGHT CAME ON COMING HOME FROM WORK MONDAY NIGHT AND WENSDAY I TOOK THE CAR TO THE DEALERSHIP THE DEALERSHIP THE NEXT DAY AND FOUND OUT THAT THE PURGE VALVE WAS MALFUNCTIONING AND HAS COLLAPSED MY GAS TANK AND I NEEDED TO REPLACE THE FUEL PUMP, GAS TANK, FUEL TUBE ASSEMBLY. ALL COST $2000. THE SERVICE TECH STATED THERE HAS BEEN A LOT OF COMPLAINTS ABOUT THIS AND FORD REFUSES TO HELP
Engine, Fuel/propulsion system, Jan 20, 2016
WHILE DRIVING MY 2012 FORD FOCUS HATCHBACK, THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE IDLED ROUGH AND THE ENGINE STOPPED WORKING. RESTARTED AND TOOK VEHICLE TO DEALER. DEALER STATED THAT THE EMISSIONS CONTROL SYSTEM HAD PULLED A VACUUM ON THE FUEL TANK CAUSING RAW FUEL TO ENTER THE EMISSIONS CONTROL SYSTEM AND THE ENGINE CAUSING THE ISSUES. THE TANK HAD TO BE REPLACED DUE TO COLLAPSE AND THE EVAP TANK, TUBING, CONTROL VALVE AND FUEL PUMP. PER FORD TSB 11-09-03. SHOULDN'T THIS BE A RECALL?
Engine, Fuel/propulsion system, Nov 25, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A LEFT OR RIGHT TURN, THE VEHICLE STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT PURGE VALVE NOT OPENING PROPERLY. AS A RESULT, THE FUEL PUMP, PURGE VALVE, PURGE TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V605000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Fuel/propulsion system, Nov 2, 2015
I'M WRITING ABOUT A PROBLEM THAT I FEEL IS A SAFETY DEFECT. MY CAR STARTED IDLING VERY ERRATICALLY AND THE AMBER ENGINE LIGHT IS ON. THE DEALER SAYS THAT THE VAPOR CANISTER CONTROL SOLENOID FAILED, DRAWING A VACUUM IN THE FUEL TANK WHICH CAUSED THE FUEL TANK TO COLLAPSE. IT ALSO FILLED THE VAPOR CANISTER WITH FUEL. THEY SAY THE RAW FUEL FROM THE CANISTER IS BEING DRAWN INTO THE ENGINE CAUSING THE ERRATIC IDLE. THIS IS NOT ONLY A PROBLEM WITH JUST MY VEHICLE, BUT THOUSANDS OF OTHERS WHO ARE HAVING THE SAME PROBLEM. IT'S BEYOND COSTLY AND THROUGH NO FAULT OF THE OWNERS, OUR CARS ARE UNSAFE TO DRIVE!
Fuel/propulsion system, Oct 23, 2015
MY FOCUS, AS SO MANY OTHERS HAS HAD TRANSMISSION PROBLEMS AND THE TRANSMISSION CONTROL MODULE HAS BEEN REPLACED TWICE. BUT, TODAY I'M WRITING ABOUT A NEW PROBLEM THAT I FEEL IS A SAFETY DEFECT. MY CAR STARTED IDLING VERY ERRATICALLY AND THE AMBER ENGINE LIGHT IS ON. THE DEALER SAYS THAT THE VAPOR CANISTER CONTROL SOLENOID FAILED, DRAWING A VACUME IN THE FUEL TANK WHICH CAUSED THE FUEL TANK TO COLLAPSE. IT ALSO FILLED THE VAPOR CANISTER WITH FUEL. THEY SAY THE RAW FUEL FROM THE CANISTER IS BEING DRAWN INTO THE ENGINE CAUSING THE ERRATIC IDLE. I WILL ADMIT THAT MY VEHICLE HAS 124,000 MILES ON IT AND FORD WOULDN'T OFFER ANY ASSISTANCE WITH REPAIRS SO I AM A LITTLE MIFFED. BUT, BETWEEN THE SAFETY ISSUE OF THE TRANSMISSION FAILURES AND NOW THE FUEL SYSTEM FAILURE AND COLLAPSED FUEL TANK, I FEEL THAT THIS VEHICLE IS A SERIOUS SAFETY ISSUE.........UPDATED 12/17/15 *BF UPDATED 6/14/18*JB
Electrical system, Structure, Fuel/propulsion system, Oct 15, 2015
I PURCHASED A FORD FOCUS MAY OF 2014, WITH 30,000 MILES ON IT. I HAD A FACTORY WARRANTY UP TO 60,000 MILES ON IT. I AM NOW AT 62,000 MILES ON MY CAR AND THE LATCH ON MY DRIVER SIDE DOOR BROKE AND MY DOOR FLEW OPEN WHILE DRIVING ON THE FREEWAY AT 70 MPH. IF I WERE NOT WEARING MY SEATBELT, I WOULD HAVE FLOWN OUT OF MY CAR TO MY DEATH! SINCE THEN, I HAVE HAD TO BUNGIE MY FRONT DOORS SHUT, LEAVING ME NO ACCESS TO GET IN AND OUT OF MY CAR SAFELY, HAVING TO CRAWL IN MY BACKSEAT. I NEED THIS FIXED ASAP AND I AM NOT PAYING TO GET IT FIXED WITH SO MANY FORDS BREAKING DOWN.
Other or unspecified, Engine, Fuel/propulsion system, Oct 14, 2015
EVER SINCE I HAVE OWNED THIS CAR SINCE MAY 2012 IT HAS SHUDDERED WHEN DRIVING, STALLED WHILE DRIVING, AND SHAKES AND DOES NOT INCREASE SPEED WHEN THE ACCELERATOR IS STEPPED ON. THE CAR NOW DOES NOT EVEN START WHEN IT IS TURNED ON, DESPITE THE BATTERY BEING GOOD. CAR WAS TOWED INTO DEALERSHIP SEVERAL TIMES AND THEY SUPPOSEDLY FIXED IT. DID SEVERAL REPAIRS TO IT BUT TO THIS DATE IT STILL SHUDDERS AND STALLS WHILE DRIVING. THE LATEST REPAIR THEY DID WAS TO FIX THE ALTERNATOR...WE WILL SEE....HAVE COME TO THE CONCLUSION THIS MODEL HAS SEVERAL DEFECTS AND WOULD TERM IT AS A LEMON. IT BARELY HAS 60,000 MILES ON IT AND A CAR THIS NEW SHOULD NOT BE HAVING THESE ISSUES AS THEY ARE SAFETY ISSUES AND I FEAR FOR ME AND MY CHILDRENS LIVES AND SAFETY AS THIS CAR DOES NOT FUNCTION SAFELY AND STALLS WHEN WE ARE DRIVING! WHEN I EXPRESSED MY CONCERNS TO FORD OVER THESE ISSUES THEY TOOK NO ACTION EXCEPT TO TAPE RECORD MY COMPLAINTS...THEY DO NOT CARE ABOUT THESE SAFEY ISSUES....THE CAR HAS BEEN IN THE DEALERSHIP SERVICE CENTER FOUR TIMES IN THE LAST FOUR MONTHS....THE LAST REPAIR BILL COST ME $650....BUT I HAVE NO FAITH THAT THEY (FORD) HAVE FIXED THE PROBLEMS.....I AM FEARFUL TO DRIVE THIS CAR BUT I AM A SINGLE MOTHER AND CANNOT AFFORD TO TRADE THE CAR IN FOR ANOTHER AS THE FORD SALES PERSON TOLD ME NO BANK WOULD LOAN ME MONEY ON ANOTHER CAR AS I OWED TOO MUCH ON THIS LEMON THAT FORD HAS SOLD ME....FORD WAS OF NO HELP AND DOES NOT CARE....I TOLD THEM THAT IT WOULD TAKE SOMEONE DYING IN A CAR CRASH FROM THESE DEFECTS IN ORDER FOR FORD TO DO SOMETHING ABOUT THESE ISSUES.....THESE ISSUES HAPPEN WHILE THE CAR IS IN MOTION AND WHEN IT IS SITTING STILL...THE CAR WILL NOT START AND HAS TO BE TOWED INTO THE REPAIR SHOP...
Power train, Engine, Fuel/propulsion system, Aug 9, 2015
PURCHASED A 2012 FORD FOCUS IN DECEMBER OF 2014. THE TRANSMISSION HAS HAD SHIFTING ISSUES ALMOST THE ENTIRE TIME THAT I HAVE HAD THE VEHICLE. IN MAY, THE TRANSMISSION BEGAN STUTTERING AT LOW SPEEDS. WHEN REACHING SPEED ON AN INTERSTATE ON-RAMP, THE VEHICLE SHOWED THE MESSAGE "VEHICLE NOT IN PARK" AND SHUT OFF AS I WAS PULLING INTO TRAFFIC. A DAY LATER WHEN DRIVING IT, IT STUTTERED AGAIN AND THE CHECK ENGINE LIGHT CAME ON. TOOK IT, ALONG WITH A DEFECTIVE PART NOTICE TO THE DEALER FOR THE AUTOMATIC TRANSMISSION CLUTCH SYSTEM, WHICH THE DEALER SAID WAS THE ISSUE AND SUPPOSEDLY REPLACED IT UNDER THE WARRANTY. THE DEALER ALSO RESET THE "AUTOLEARN" FEATURE IN THE TRANSMISSION. FOR A FEW DAYS IT WORKED FINE, THEN THE STUTTERING AND SHIFTING ISSUES BEGAN AGAIN. ON AUGUST 8TH, 2015 THE VEHICLE WAS DRIVEN TO THE STORE, AND WORKED AS IT USUALLY DID, WITH MINOR STUTTERING AND GRINDING THAT APPEARS TO CHARACTERIZE THE FORD TRANSMISSION. IT WAS PARKED FOR ROUGHLY 30 MINUTES WHILE IN THE STORE, UPON STARTING AND PUTTING THE VEHICLE IN REVERSE, THE TRANSMISSION WOULD NOT TURN OR GAIN ENOUGH POWER TO PROPEL THE CAR OUT OF THE PARKING SPACE. AS IT ROLLED BACK, IT WAS SHIFTED INTO THE DRIVE POSITION, THE VEHICLE BEGAN TO PROPEL UNTIL IT WENT TO SHIFT AND THE CAR "MISSED" THE GEAR AND STUTTERED LOSING ALL MOMENTUM. THIS CONTINUED FROM EVERY START/STOP. STOPPED AT ANOTHER STORE, WHEN CAME BACK OUT THE CAR WOULD NOT START ON THE FIRST CRANK, AND THE CHECK ENGINE LIGHT CAME BACK ON. THE POWER ISSUES TO THE TRANSMISSION ON TAKE OFF AND THE MISSING GEARS CONTINUED ALL THE WAY TO MY HOME.
Fuel/propulsion system, Jul 13, 2015
CAR STALLED AND LOST POWER WHILE DRIVING, WAS ABLE TO COAST INTO A PARKING LOT. CAR WOULD NOT RESTART, AND HAD IT TOWED TO THE DEALER. DIAGNOSED AND SAY THE PURGE VALVE FAILED AND THAT THEY NEED TO REPLACE FUEL PUMP, AND TANK, FOR $2K.
Fuel/propulsion system, Jun 23, 2015
SUDDEN LOSS OF POWER. ENGINE WAS REVVING UP BUT TRANSMISSION NOT ENGAGING. IT WAS AS IF I HAD SHIFTED TO NEUTRAL. I HAD TO COAST TO A STOP.
Electrical system, Vehicle speed control, Fuel/propulsion system, Jun 14, 2015
I HAVE A 2012 FORD FOCUS. ONLY A YEAR AFTER BUYING THIS CAR I BEGAN TO NOTICE ISSUES WITH SHIFTING WHILE DRIVING AND EVEN COMPLAINED ABOUT TRANSMISSION ISSUES TO MY DEALER. I WAS TOLD THIS WAS "NORMAL OPERATING CONDITION". BEFORE THE IMPLEMENTATION OF THE FORS CUSTOMER SERVICE PROGRAM HAPPENED, THERE WAS A MINOR RECALL TO REDUCE INSTANCES OF ROLLING BACK ON HILLS. I TOOK MY CAR IN TO HAVE THAT FIXED ONLY TO HAVE MORE INTENSE ISSUES SURFACE LATER. MY CAR HAS BEEN IN THE SHOP FOR DIAGNOSTICS MORE TIMES THAN I CAN COUNT WITH NO REAL RESULTS ON THE TRANSMISSION. IN OCTOBER OF 2014 -2.5 YEARS AFTER PURCHASING A BRAND NEW CAR. MY TRANSMISSION OFFICIALLY FAILED AS I TRIED TO MERGE ONTO THE HIGHWAY. FORD ISSUED A NOT-QUITE-RECALL ANNOUNCEMENT, AND I TOOK MY FORD IN TO GET THE REPAIR SERVICE DONE WITH 51,095 MILES ON THE VEHICLE. I HAD TRANSMISSION COMPONENTS (SEALS AND CLUTCH) REPLACED EXACTLY AS WAS INSTRUCTED BY FORD MOTOR COMPANY. 10,000 MILES LATER, IN APRIL 2015, I BEGAN EXPERIENCING THE BEGINNINGS OF THE SAME ISSUE AGAIN. IT WOULD SEEM THAT WHATEVER FORD CORPORATE CLAIMS IS THE ISSUE IS NOT THE CASE OR THAT THE FIX FORD CORPORATE ISN'T AN ACTUAL FIX. MORE THAN THIS, I'VE BEEN INSTRUCTED TO DO THE SAME REPLACEMENT PROCESS WHEN FORD CONFIRMED THAT THE SAME ISSUE WAS HAPPENING AND THE SAME OUTCOMES WERE IMMINENT. I ORDERED THE PARTS ON 4/16 BECAUSE THEY WERE ON BACK ORDER AND NOT AVAILABLE. 2 MONTHS LATER, THE PARTS NEEDED TO DO THIS ARE STILL NOT AVAILABLE. I'M LUCKY THAT MY HIGHWAY MERGE STALL-OUT DIDN'T END POORLY THE LAST TIME BUT NOT KNOWING WHETHER ACCELERATING IS POSSIBLE OR WHEN YOUR TRANSMISSION WILL FAIL IS SCARY. THE FACT THAT THIS IS HAPPENING AT 60,000 MILES IS INEXCUSABLE AND UNSAFE. THIS "PROGRAM" ALLOWS FORD TO AVOID FIXING THE ISSUE AND LEAVES CONSUMERS IN AN UNSAFE, UNRELIABLE AND FINANCIALLY DRAINING SITUATION.