2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
287 reports, newest first. Show all
Engine, Fuel/propulsion system, Jan 6, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S GRANDDAUGHTER WAS DRIVING 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WATERMARK NISSAN OF MARION (3209 BANTERRA DRIVE, MARION, IL 62959) WHERE IT WAS DETERMINED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Fuel/propulsion system, Jan 2, 2020
MY WIFE RECEIVED A RECALL NOTICE NOTICE (19S22) IN JANUARY 2019. CONCERNED, SHE TOOK THE VEHICLE IN FOR INSPECTION ON 1/10/19 TO PRATER FORD EVEN THOUGH THE VEHICLE WAS NOT EXPERIENCING ANY ISSUE AT THE TIME. PRATER FOR SAID NOTHING WAS WRONG BUT INSISTED ON REPROGRAMMING THE PCM. AS OF RECENTLY, WE ARE EXPERIENCING NEAR STALL DURING DRIVING AND TROUBLE CRANKING AND REMAINING CRANKED WHEN REFUELING. TODAY (1/2/20) WE TOOL THE VEHICLE TO PRATER FOR INSPECTION UNDER THE RECAL. THEY CONFIRMED THE CODE P1450 (CANISTER PURGE VALVE) WAS INFACT THE PROBLEM RELATED TO THE RECAL, HOWEVER, THEY REFUSED TO PERFORM THE WORK BECAUSE FORD DENIED THEIR REPAIR ORDER REQUEST (#093013) CITING THE RECALL HAD ALREADY PREVIOUSLY BEEN SERVIED. I CALLED FORD AND THEY CONFIRMED. THEREFORE, WHEN WORK WASN'T NEEDED THEY "SERVICED" THE VEHICLE, HOWEVER, WHEN THE REAL ISSUE PRESENTED ITSELF THEY REFUSE TO REPAIR THE PROBLEM. WE ARE CONCERNED FOR THE SAFETY OF THE OCCUPANTS, INCLUDING OUR TWO CHILDREN, AS THE PROBLEM CAN INCREASE THE RISK OF A CRASH. ALSO TROUBLING, IS FORD AND THE DEALERSHIPS SHADY ATTEMPT TO CIRCUMNAVIGATE THE RECALL BY CLAIMING WORK WAS DONE THOUGH IT WASN'T NEEDED. WE ARE HOPING YOU CAN HELP OR ADVISE US IN THE MATTER.
Wheels, Engine, Fuel/propulsion system, Dec 30, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FRONT DRIVER'S SIDE WHEEL WAS WOBBLING. FURTHERMORE, THE ENGINE STALLED AND THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT HAD TO RESTART THE VEHICLE AND THE CHECK ENGINE INDICATOR TURNED OFF AND ON. THORNHILL FORD LINCOLN (U.S. 119 NORTH 500 FORD FAIRLANE, CHAPMANVILLE, WV 25508, (304) 855-8300) STATED THAT THERE WAS NO WARRANTY COVERAGE; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE SAME DEALER FOR THE RECALL REPAIR. THE FAILURE RECURRED AFTER APPROXIMATELY ONE MONTH. THE DEALER WANTED TO CHARGE FOR ANOTHER DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000.
Engine, Fuel/propulsion system, Dec 16, 2019
VEHICLE WOULD LOSE MOTIVE POWER IN LONG TURNING OFF/ON RAMPS WHEN FUEL LEVEL GOT DOWN TO JUST ABOVE A 1/4 TANK AT FIRST THEN AS TIME PROGRESSED THE SAME ISSUE WOULD OCCUR IN HIGHWAY TRAFFIC. NARROWLY AVOIDED ACCIDENTS ON SEVERAL OCCASIONS DUE TO THIS. VEHICLE NEVER THREW A CODE FOR ANYTHING, IT WOULD JUST STOP RUNNING. I TOOK VEHICLE IN TO DEALER TO PERFORM MANUFACTURER RECALL 18S32, THEY JUST REPORGRAMMED IT AND GAVE IT BACK. PROBLEM GOT BETTER AT FIRST BUT DID NOT GO AWAY. SINCE THE RECALL WORK ANOTHER RECALL HAS COME OUT AND THE LEVEL OF FUEL I NEED WENT FROM ABOVE 1/4 TO ABOVE 1/2 A TANK OF FUEL. WHEN THE FUEL GAUGE READS 1/2 A TANK THE VEHICLE WILL TAKE BETWEEN 7 AND 8 GALLONS OF GAS (THE FUEL LEVELS ON THE GAUGE ARE WRONG) THIS MORNING I LOST MOTIVE POWER ON THE HIGHWAY IN TRAFFIC AT LOW SPEEDS WITH A FULL TANK OF FUEL AND IT FINALLY THREW THE CODE P00C6 TWICE, WHICH AFTER LOOKING IT UP I IDENTIFIED THIS TO BE SOMETHING ALONG THE LINES OF INSUFFICIENT FUEL PRESSURE AT THE FUEL RAIL. I PLAN ON TURNING THE CAR IN TO HAVE THE SECOND RECALL FOR THIS ISSUE PERFORMED IN THE NEXT FEW DAYS AND, ACCORDING TO THE RECALL FROM FORD, THIS SHOULD CONSTITUTE REPLACEMENT OF SEVERAL COMPONENTS IN THE FUEL SYSTEM. I WANT THIS ON RECORD BEFORE TAKING THE VEHICLE IN. THIS ISSUE HAS BEEN ONGOING AND HAS MADE ME LATE FOR AND MISS WORK ON SEVERAL OCCASIONS.
Electrical system, Fuel/propulsion system, Dec 12, 2019
THE CAR STALLED WHILE DRIVING. THE ENGINE SHUT OFF AND UNABLE TO RESTART. HAD IT TOWED TO AUTONATION IN TUSTIN AND ARE REFUSING TO FIX IT BECAUSE PART OF THE POWER MODULE IS BROKEN. THEY ARE TRYING TO SAY IT HAS BEEN TAMPERED WITH. REPROGRAMMING THE POWER MODULE IS PART OF THE RECALL. WE HAVE BEEN WITHOUT A VEHICLE FOR 3 WEEKS NOW, AS THIS HAPPENED ON 11/22. IT STOPPED WHILE DRIVING ON THE HIGHWAY WHICH COULD HAVE CAUSED AN ACCIDENT. THE CAR IS NOT DRIVABLE.
Power train, Engine, Fuel/propulsion system, Nov 8, 2019
WHILE IN COLUMBUS, OHIO, CAUGHT IN HEAVY TRAFFIC, UPHILL, A RED "TRANSMISSION MALFUNCTION!" LIGHT WENT ON, AND THE CAR IMMEDIATELY STARTED SHUDDERING AND LURCHING FORWARD. I WAS ONLY GOING 5 - 10 MPH IN TRAFFIC, BUT THE CAR WAS ALSO SHAKING AND WHEN I CAME TO A FULL STOP THE RPMS WOULD GO UP AND DOWN
Vehicle speed control, Fuel/propulsion system, Nov 7, 2019
AFTER GOING TO MY FORD DEALER FOR THE LAST 2 RECALLS THAT EFFECT FUEL SYSTEM (LAST ONE WAS RECALL #19S22) MY CAR WAS OK FOR A FEW MONTHS. NOW THAT TEMPS HAVE DROPPED BELOW 50 THE SAME THING IS HAPPENING. WHEN ACCELERATING, THE CAR SHAKES AND SPUTTERS AS IT TRIES TO GO AND I GET ABOUT 18MPG INSTEAD OF MY USUAL 27MPG.
Steering, Fuel/propulsion system, Nov 6, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING SUDDENLY FAILED. THE CONTACT WAS ABLE TO PULL INTO A PARKING LOT AND PARK THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE REMAINED IN THE PARKING LOT. IN ORDER TO MOVE IT, THE VEHICLE WOULD NEED TO BE TOWED. THE CONTACT CALLED A CERTIFIED MECHANIC WHO INFORMED THE CONTACT THAT THE REPAIR WAS NO LONGER COVERED UNDER WARRANTY. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE DEALER. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE CONTACT NOTICED A FUEL ODOR. THE CONTACT CALLED BOB TOMES FORD (LOCATED AT 950 S CENTRAL EXPY, MCKINNEY, TX 75070, 214-544-5000) AND WAS INFORMED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED REGARDING THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 113,673.
Power train, Engine, Fuel/propulsion system, Nov 3, 2019
CAR SHUTTERS AND STALLS. NOT MUCH POWER. HAD TCM REPAIRED AND THE DUAL CLUTCH MULTIPLE TIMES.
Fuel/propulsion system, Oct 23, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60-65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF FUEL EVEN THOUGH THE FUEL GAUGE READ 1/4 TANK OF FUEL. THE CONTACT WAS ALSO INFORMED THAT THE FUEL TANK WAS DEFORMED. THE VEHICLE WAS NOT REPAIRED. LIBERTY FORD PARMA HEIGHTS (6600 PEARL RD, PARMA HEIGHTS, OH 44130, (440) 888-2600) WAS NOTIFIED OF THE FAILURE VIA PHONE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-24594302. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
Fuel/propulsion system, Oct 22, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V515000(FUEL SYSTEM, GASOLINE) REGARDING THE CANISTER PURGE VALVE (CPV). THE VEHICLE WAS REPAIRED AT CORNING FORD (2280 SHORT DR, CORNING, CA 96021, (530) 824-5434). THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE WITH A FULL TANK OF FUEL TO PREVENT THE VEHICLE FROM STALLING. WHILE DRIVING 75 MPH, THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO STEER THE VEHICLE WITH FORCE TO THE SIDE OF THE ROAD. THE CONTACT HAD SOMEONE BRING FUEL TO FILL UP THE FUEL TANK. AFTERWARDS, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED WITH A COLLAPSED FUEL TANK AND THE CPV NEEDED TO BE REPLACED. DUE TO THE FACT THAT THE RECALL REPAIR WAS ALREADY PERFORMED, THE CONTACT WAS GIVEN AN ESTIMATE OF $1,091 TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST SINCE THE RECALL REPAIR WAS ALREADY PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Fuel/propulsion system, Oct 17, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STARTING THE VEHICLE AND TURNING ON THE HEATER, AN ABNORMAL ODOR OF FUEL WAS DETECTED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HOUSTON FORD (10719 WILLIAM PENN HWY, HUNTINGDON, PA 16652, (814) 643-3430) WHERE IT WAS DIAGNOSED THAT THE FUEL VALVE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 71,000.
Engine, Fuel/propulsion system, Oct 17, 2019
RECALL 18S32. BROUGHT THE VEHICLE IN TO DEALERSHIP ON 9-8-19 WHEN I RECEIVED THE RECALL NOTICE. I WAS TOLD THAT SOFTWARE NEEDED TO BE UPDATED. AT THAT POINT, WE HAD NOT EXPERIENCED ANY OF THE SYMPTOMS OF THE RECALL. I WAS TOLD THAT THERE WAS A CHECK TO SEE IF THE SOFTWARE NEEDED TO BE UPDATED AND IT DID NOT. ON 10-9-19 WHILE MY DAUGHTER WAS DRIVING THE VEHICLE, THE GAS GAUGE WENT UP TO FULL (IT WAS ONLY 1/2 FULL) CHECK ENGINE LIGHT WAS ON (IT HAS CONSISTENTLY BEEN ON FOR WEEKS) AND MOST IMPORTANTLY AND MOST FRIGHTENING IS THE VEHICLE COMPLETELY SHUT OFF WHILE SHE WAS DRIVING 65 MPH ON A HIGHWAY. ALL OF THESE THINGS THAT OCCURED ARE DIRECTLY WHAT THE RECALL IS FOR. ALTHOUGH MY DAUGHTER WAS DRIVING ON A HIGHTWAY , THANKFULLY SHE WAS NOT HIT OR KILLED BY OTHER DRIVERS AND DID NOT CRASH THE VEHICLE. NOW BECAUSE THE VEHICLE WAS INITIALLY BROUGHT IN BEFORE ANY SYMPTOMS AND FORD DETERMINED NO SOFTWARE UPDATE WAS NEEDED, THEY ARE DENYING TO REPLACE THE CANISTER PURGE VALVE WHICH IS WHAT WE WERE TOLD BY THE DEALERSHIP NEEDED TO BE DONE. THE VEHICLE CANNOT BE DRIVEN NOW BECAUSE OF THE FEAR OF PUTTING WHOMEVER DRIVES IT IN DANGER. NOT ONLY IS THIS IS UNACCEPTABLE BUT I AM VERY FRUSTRATED AND FEEL THAT THIS SAFETY ISSUE SHOULD BE ADDRESSED BY FORD IMMEDIATELY. THERE IS ALSO A RECALL (RECALL #19S22) STATING DEALERS WILL INSPECT AND REPLACE THE CARBON CANISTER, FUEL TANK AND FUEL DELIVERY MODULE AS NECESSARY. I HAVE TRIED TO GET THIS ADDRESSED NOT ONLY THROUGH FORD'S CUSTOMER SERVICE DIRECTLY BUT BY SPEAKING TO THE SERVICE MANAGER AT THE DEALERSHIP WHERE THE CAR WAS BOUGHT AND SERVICED. SEEMS LIKE THIS IS NOT AN URGENT MATTER FOR ANYONE BUT US. I DO HAVE A CASE NUMBER THAT WAS ASSIGNED BY FORD WHICH IS: CAS-24503630-J8W6Y7.
Power train, Fuel/propulsion system, Oct 15, 2019
MY PURGE VALVE IS NOT WORKING PROPERLY WHICH HAS THROWN MY ENGINE LIGHT TO COME ON AND WHEN I PUT GAS IN IT AND START IT UP IT STALLS OUT ON ME.
Fuel/propulsion system, Oct 10, 2019
MY CAR HAD A SAFETY RECALL ON IT,IT SAID IT NEEDED A FUEL TANK,FUEL PUMP,EVAP CONTROL MODULE AND 2 EVAP CANISTERS,FORD SAID THE RECALL WAS CLOSED AND WOULD NOT FIX MY CAR,SO I TOOK IT TO MECHANIC TO GET ALL OF THIS REPLACED AND FORD WILL NOT SELL HIM A FUEL TANK FOR MY CAR BECAUSE IT HAD A RECALL ON THE VIN NUMBER.NOW WHAT DO I DO? HOW CAN I MAKE FORD FIX MY CAR?
Power train, Fuel/propulsion system, Oct 9, 2019
CAR SUDDENLY LOSES POWER ON THE HIGHWAY. SOMETIMES THE TRANSMISSION GETS STUCK IN REVERSE. THIS HAS BEEN HAPPENING FOR MANY YEARS. THE FORD SERVICE CENTER HAS BEEN UNABLE TO RESOLVE THE PROBLEM. IT IS MY UNDERSTANDING THERE IS A RECALL INVOLVING THIS. THE DEALER HAS RECENTLY PROVIDED A LOANER BECAUSE MY CAR IS UNSAFE TO DRIVE, ACCORDING TO THE SERVICE MANAGER. I ALSO UNDERSTAND THERE HAS BEEN A RECENT LEGAL SETTLEMENT REGARDING THIS IN LOS ANGELS AND A TRIAL IS SET TO BEGIN IN SAN DIEGO WHERE I RESIDE. I WOULD LIKE TO HAVE THE PROBLEM RESOLVED AND A SAFE CAR TO DRIVE OR BE FAIRLY COMPENSATED SO I CAN PURCHASE A NEW CAR AND MOVE ON.
Fuel/propulsion system, Oct 9, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 18V735000 (FUEL SYSTEM, GASOLINE) AND 19V515000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE FUEL GAUGE DID NOT DISPLAY ACCURATE INFORMATION; THEREFORE, THE VEHICLE LOST POWER AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JIM CLICK FORD LINCOLN (6244 E 22ND ST, TUCSON, AZ 85711, 877-777-9263) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE UPDATED AND REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. *BF*JB
Fuel/propulsion system, Oct 9, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO ALL AMERICAN FORD (3698 U.S. 9, OLD BRIDGE, NJ 08857, (732) 212-6261) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REMEDY FAILED. WHILE DRIVING LOW SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLER FORD LINCOLN (1596 NJ-38, LUMBERTON, NJ 08048, (609) 261-7836) WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE DEALER STATED THAT THERE WAS NO WARRANTY ON THE VEHICLE AND CLOSED OUT THE RECALL. THE CONTACT WAS INFORMED THAT THE RECALL WOULD NOT BE RE-OPENED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,480. *BF *TP
Engine, Fuel/propulsion system, Oct 7, 2019
AFTER BEING STOPPED AT A TRAFFIC LIGHT ON THE HIGHWAY, MY VEHICLE BEGAN ACTING AS IF IT DID NOT WANT TO GET UP TO SPEED AND WOULD NOT GO ABOVE 35MPH WITHOUT DRAMATICALLY JOLTING FORWARD. IT DID THIS A COUPLE OF TIMES BEFORE SWERVING A BIT AND FINALLY STALLING COMPLETELY, PRESSING THE GAS WOULD DO NOTHING TO GET THE CAR TO SPEED UP. I DID MANAGE TO GET IT TO A SIDE ROAD BEFORE HAVING IT TOWED TO THE DEALER.
Fuel/propulsion system, Oct 7, 2019
ON OCT.4, 2019, OUR 2012 FOCUS SUDDENLY HAD A HARD START AND SMELT OF GAS FUMES IN CAR. TOOK CAR IN AND HAD REPAIR DONE WHICH CONSISTED OF SENDER(BV6Z-9H307-AV) AND GASKET(4L3Z-9276-AA) AND PAID OUT OF POCKET. JUST UNDER 2 YEARS AGO, HAD AN ISSUE WHERE FUEL TANK GOT SUCKED UP. TANK(BV6Z-9002-E) WAS REPLACED ALONG WITH SAME SENDER AND GASKET AS LISTED ABOVE PLUS TUBE AS(BV6Z-9D289-B) PAID OUT OF POCKET IN DEC. 2017 BUT WAS JUST RECENTLY REIMBURSED DUE TO A RECALL. I HOPE THIS WILL NOT BE A CONTINUING REPAIR WE NEED TO DO EVERY COUPLE OF YEARS SINCE A RECALL 19S22 WAS ISSUED .
Vehicle speed control, Engine, Fuel/propulsion system, Oct 5, 2019
WE PURCHASED A 2012 FOCUS FOR OUR 18 YEAR OLD DAUGHTER AS HER FIRST CAR. THE CHECK ENGINE LIGHT IS ILLUMINATED AND THE CAR SHUDDERS AS YOU ACCELERATE LIKE ITS SHIFTING GEARS BUT IT'S A VERY AGGRESSIVE JERK. ONCE IT REACHES CERTAIN SPEED IT DRIVES SMOOTHLY BUT IF YOU STOP AT A RED LIGHT OR STOP SIGN AND ACCELERATE AGAIN IT DOES THE SAME THING. THE FAULT CODE FOR THE CHECK ENGINE LIGHT STATES IT'S A CATALYTIC CONVERTER PROBLEM. I DID SOME ONLINE RESEARCH AND FOUND A RECALL FOR WHAT I THOUGHT WAS THE CAUSE OF THE ISSUE (RECALL 18S32). TOOK IT INTO THE DEALERSHIP TO HAVE THE RECALL REPAIRED AND THEY RESET THE PCM BUT TECH TOLD ME THE GAS TANK "PASSED INSPECTION" SO NO FURTHER REPAIRS WERE NEEDED. HOWEVER, THE CAR STILL SHUDDERS AT ACCELERATION. I WAS TOLD I'D HAVE TO PAY $135 FOR THEM TO DIAGNOSE THE PROBLEM. I AM SO AFRAID FOR MY DAUGHTER WHO IS A FAIRLY NEW DRIVER TO BE DRIVING THIS UNSAFE VEHICLE. I WILL BE SEARCHING FOR A CLASS ACTION LAWSUIT AS I'VE READ SEVERAL COMPLAINTS OF THE SAME ISSUE ON THIS WEBSITE. I DON'T FEEL COMFORTABLE SELLING THIS CAR TO ANYONE ELSE WITH THESE PROBLEMS EITHER. FORD REALLY NEEDS TO RECTIFY THIS PROBLEM IMMEDIATELY BEFORE SOMEONE GETS HURT OR WORSE, DIES! THE CAR HAS 101,000 MILES ON IT.
Fuel/propulsion system, Oct 3, 2019
I WAS DRIVING ON THE FREEWAY, AT FREEWAYS SPEEDS (APPROXIMATELY 65MPH), MY CAR'S ENGINE SPONTANEOUSLY STALLED AND SHIFTED INTO NEUTRAL, ALL OF THE WARNING LIGHTS WENT ON, AND BOTH THE ENGINE AND BRAKES STOPPED WORKING. WHILE STILL MOVING AT FREEWAY SPEEDS, I COULD NOT GET THE CAR ENGINE TO TURN BACK ON OR GET THE TRANSMISSION TO RE-ENGAGE OUT OF NEUTRAL, AND THE BRAKES CONTINUED TO NOT WORK. THE BRAKE PEDAL FELT JAMMED, AS IF THERE WAS A POWER FAILURE IN THE BRAKE SYSTEM; I COULD NOT GET THE PEDAL TO MOVE. I WAS ABLE TO COAST WITHOUT POWER TO AN OFF-RAMP (I WAS STILL TRAVELING >45 MPH ON THE OFF-RAMP), AND THEN USE THE EMERGENCY BRAKE TO STOP ONCE ON A SURFACE STREET. AFTER LETTING THE CAR SIT FOR A FEW MINUTES, I TURNED IT BACK ON, AND THE PROBLEM DID NOT RETURN. I DROVE THE REST OF THE WAY HOME ON SURFACE STREETS. FOLLOWING UP ON THIS, THE CHECK ENGINE LIGHT WAS ON; AN AUTO SHOP REPLACED THE EVAP PURGE VALVE ASSEMBLY AND OXYGEN SENSOR (SEE ATTACHED REPAIR INVOICE) AND THAT SOLVED THE PROBLEM. BASED ON THIS EXPERIENCE, IT SEEMS LIKE THE CAR STOPPED DUE TO AN ISSUE WITH THE FUEL SYSTEM, MAKING THE FUEL/AIR RATIO IN THE ENGINE TOO LEAN. I DO NOT KNOW WHY THE BRAKES ALSO STOPPED WORKING. I FEEL VERY FORTUNATE THAT THIS OCCURRED AT NIGHT WHEN THERE WAS NO TRAFFIC ON THE FREEWAY. IF THERE WERE OTHER CARS ON THE ROAD, THIS WOULD HAVE CERTAINLY CAUSED AN ACCIDENT AS I COULD NOT SAFELY ACCELERATE OR BRAKE. THE ENGINE STALLING WAS NOT PRECEDED BY ANY SIGNIFICANT ACCELERATION OR BRAKING.
Electrical system, Engine, Fuel/propulsion system, Sep 27, 2019
MY CAR TURNS OFF WHILE DRIVING
Power train, Engine, Fuel/propulsion system, Sep 20, 2019
19S22 RECALL. I WAS DRIVING HOME FROM PORT HURON TO CLINTON TOWNSHIP. MY CAR WENT FROM 70 MPH HOUR ON THE FREEWAY TO 35 MPH. ABSOLUTELY NO WARNING. I CANNOT ACCELERATE MORE THAN 35 MPH. THE VERY NEXT MORNING I BROUGHT MY CAR INTO THE FORD DEALERSHIP AT 9 MILE IN HARPER BECAUSE THE SAME PROBLEM HAD OCCURRED MONTHS BEFORE IN MAY. I TOLD HER THAT SAME THING HAPPENED BEFORE MY CAR IS NOT ACCELERATING MY RPM SHOT UP AND I CANNOT GO ANYWHERE SO SHE ASKED ME TO BRING IT IN I DID I ASKED HER ABOUT THE OUTSTANDING RECALL ON THE CAR SHE TOLD ME THAT HER GUYS FORGOT TO LOOK AT IT. FORD HAD MY CAR FOR A WEEK I LOST MY JOB AND I ALSO DO LIFT ON THE SIDE SO I'M OUT $1200 JUST IN THE WEEK. THEY CALLED ME, AND SAID ITLL COST AROUND $2K FOR THE CLUTCH SYSTEM. THAT'S FUNNY BECAUSE I DON'T USE THE MANUAL SIDE OF THE CAR BUT APPARENTLY IT'S BUILT INTO THE TRANSMISSION. SO AGAIN I ASKED ABOUT THE RECALL. IT CLEARLY STATES ON YOUR WEBSITE THAT IF FORD HAS TO DO THE RECALL AND THERE'S ANY OTHER REPAIRS THAT NEED TO BE DONE WITH FOR THE CAUSE OF ALL OF THIS THAT THE PARTS AND LABOR ARE FREE. THEY CHARGED MY DAD'S CREDIT CARD $1938.78. I ASKED HER AGAIN BUT THERE WAS A RECALL DOWN ON THE CAR SHE SAID OH WELL WE DID THE RECALL AND THAT WAS FOR THE PURGE VALVE I SAID OK WELL WHERE IS THAT LOCATED SHE TOLD ME WAS IN THE ENGINE SO YOU DIDN'T DO THE RECALL 1ST YOU JUST WENT STRAIGHT FOR THE CLUTCH? THEN YOU'RE TELLING ME THAT HAD NOTHING TO DO WITH IT WELL HOW DO WE KNOW NOW AFTER HE TOOK THE 2000 AND EVEN ADMITTED THAT YOU DIDN'T DO THE RECALL 1ST GEAR WENT STRAIGHT TO THE CLUTCH SYSTEM SO IF YOU WOULDN'T DID THE RECALL 1ST I WOULDN'T HAVE BEEN OUT $2000 IF YOU JUST DID YOUR JOB. THEN I PICK UP THE CAR. AND THE SAME THING HAPPENED AGAIN, AND THE CHECK ENGINE LIGHT CAME ON. SO AGAIN I HAD TO DROP IT OFF.
Power train, Fuel/propulsion system, Sep 19, 2019
STILL HAVING ISSUES WITH THE TRANSMISSION, SHUDDERING IN LOWER GEARS, JERKS AND LUNGES. SOMETIMES THE RPM'S FLUCTUATE. ALSO NEED TO BRING BACK IN FOR SERVICE FOR THE FUEL GAUGE.