2012 Ford Focus

Problems, recalls and owner-reported issues

Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 3,801

Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.

Primary concernPower train1,459 reports · 38% of complaints
Owner complaints3,801Filed with NHTSA
Recall relationship8 safety recallsNHTSA campaign records

What owners report most often

  1. Power train1,459
  2. Steering933
  3. Engine477
  4. Electrical system366
  5. Other or unspecified359
  6. Structure332
  7. Fuel/propulsion system287
  8. Vehicle speed control170

Recalls and investigations

  1. Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.

    An engine that stalls while driving increases the risk of a crash.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V369000 on NHTSA.gov

  2. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  3. Fuel system, gasoline, storageJul 5, 2019

    Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.

    The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.

    Campaign 19V515000 on NHTSA.gov

  4. Fuel system, gasoline, storageOct 22, 2018

    Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

    The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.

    Campaign 18V735000 on NHTSA.gov

  5. Latches/locks/linkages, doors, latchSep 6, 2016

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

    Campaign 16V643000 on NHTSA.gov

  6. Exterior lightingAug 1, 2013

    Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."

    Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.

    Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.

    Campaign 13V335000 on NHTSA.gov

  7. EquipmentOct 2, 2012

    This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.

    Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.

    Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.

    Campaign 12E035000 on NHTSA.gov

  8. Visibility, windshield wiper/washer, switch/wiringApr 5, 2012

    FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.

    WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.

    FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

    Campaign 12V149000 on NHTSA.gov

Representative owner complaints: fuel/propulsion system

287 reports, newest first. Show all

  1. Fuel/propulsion system, Sep 16, 2019

    NHTSA SAFETY RECALL NOTICE 18S32/NHTSA RECALL 18V-735 I TRIED TO TAKE MY CAR INTO THE LOCAL POCATELLO,IDAHO 83201 DEALER COURTESY FORD TO GET THESE DEFECTIVE PARTS REPLACED. THEY HAD MY CAR FOR 5HRS, JUST STARTED TO REPROGRAM THE COMPUTER SYSTEM AND REFUSED TO REPLACE THE PARTS. I HAD APPROX. 1YR AGO A STALL PROBLEM WHEN I WAS DRIVING THIS CAR FROM POCATELLO TO BURLEY APPROX. 120MI. THE CAR FUNCTIONED FINE ON THE WAY TO BURLEY BUT STALLED OUT WHEN DRIVING BACK THE 120MI FROM BURLEY TO POCATELLO. THE SERVICE DEPARTMENT AT THE LOCAL FOR DEALERSHIP TOLD ME I HAD TO BRING MY CAR IN FOR AN INSPECTION TO DETERMINE IF I HAD A PROBLEM COVERED BY THE RECALL. AFTER 5HRS OF WAITING AND SEVERAL CALLS TO THE DEALERSHIP, I WENT AND PICKED UP MY CAR. THEY SAID THEY WERE IN THE PROCESS OF REPROGRAMMING MY CAR. WHY WOULD THEY DO THIS. THE RECALL SAYS THE DEFECTIVE PARTS SHOULD BE REPLACED AND THE SYSTEM UPDATED. I BELIEVE THIS DEALERSHIP IS TRYING TO CHEAT ME. I DON'T KNOW WHAT THEY DID TO MY CAR. THEY REFUSED TO FIX THIS.

  2. Fuel/propulsion system, Sep 10, 2019

    MY CHECK ENGINGIE LIGHT CAME ON,TOOK IT TO MECHANIC,HE SAID IT WAS A SAFETY RECALL ON THE EVAPORATIVE EMISSIONS PURGE VALVE,EVAPORATIVE EMISSIONS CANISTER,FUEL PUMP MODULE,FUEL TANK. HEARTLAND FORF IN HEBER SPRINGS ARK.,SAID THEY CODED THIS CAR LAST DECEMBER AND NOW ALL OF THIS IS WRONG WITH THE CAR.WHAT CAN I DO? I CAN'T PAY FOR THIS AND NOW ITS WRONG WITH MY CAR! IT WAS A RECALL AND NOTHING HAS BEEN FIXED ON MY CAR BUT THE DOOR LATCHES. *JS

  3. Power train, Engine, Fuel/propulsion system, Sep 9, 2019, crash

    CANISTER PURGE VALVE RECALL (CPV) AND PRIOR POWERTRAIN AND PCM RECALL ISSUES. HISTORY INVOLVING POWERTRAIN, PCM AND CPV. CHECK ENGINE LIGHT (CEL) CAME ON A FEW YEARS AGO AND THE CAR COULD NOT RESTART. COULD HAVE HAD AN ACCIDENT. RECENTLY, IN THE SUMMER 2019, CEL ON AND GAVE A CODE ABOUT FAULTY CATALYTIC CONVERTER WHEN I SPENT $106 AT GREEN FORD TO READ AND DIAGNOSIS THE CODE. THE LIGHT WENT ON AND OFF AND ON SEPTEMBER 8, 2019, THE CAR STALLED AND/OR WOULD NOT START BACK UP MANY TIMES WHEN THE CEL WAS ON. THE CAR WOULD NOT CRANK THE NEXT MORNING, TWICE, ON THE WAY TO GREEN FORD, AND WAITING ON RECALL TO BE PERFORMED. THE CAR HAS 151,000 MILES AND IS A ONE OWNER VEHICLE. THE POWERTRAIN, PCM AND THIS CURRENT ISSUE HAS BEEN THE ONLY ISSUES THAT SEEMS TO BE CONNECTED.

  4. Fuel/propulsion system, Sep 9, 2019

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER FUEL WAS PLACED IN THE VEHICLE, IT STALLED. THE CONTACT MENTIONED THAT WHEN THERE WAS LESS THAN HALF A TANK OF FUEL IN THE VEHICLE, IT WOULD STALL THEN TOO. IN ADDITION, THE FUEL GAUGE WAS INOPERABLE AND DID NOT DISPLAY THE CORRECT AMOUNT OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO FIVE STAR FORD LINCOLN OF WARNER ROBINS (900 RUSSELL PKWY, WARNER ROBINS, GA 31088, (478) 273-8151) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT PASS THE TEST; THEREFORE, IT WOULD NOT BE REPAIRED PER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

  5. Fuel/propulsion system, Sep 4, 2019

    I WAS TRAVELING ON AN INTERSTATE IN MY 2012 FORD FOCUS 5 DOOR HATCHBACK ON A TRIP WITH MY SON. MY CAR HAD A HALF TANK OF GAS REMAINING, SO I REFUELED. I HAD TO TRAVEL 100 MILES HOME, I NOTICED THE DISTANCE TO EMPTY ONLY CHANGED 20 MILES OR SO. SO FROM 436 MILES TO 416 MILES TO EMPTY. THE NEXT DAY, I WENT TO RUN ERRANDS, ON A STATE HIGHWAY, THE DISTANCE TO EMPTY SAID 490 MILES TO EMPTY AND THE GAS GAUGE STILL SHOWED THE TANK WAS FULL. I PARKED THE CAR BECAUSE OF MY BUSY SCHEDULE AND USED MY SPARE VEHICLE. LAST WEEK, 8/27 I DROPPED MY CAR OFF FOR SERVICE AND PERFORM RECALL 18S32 (FUEL TANK DEFORMATION, PCM, CANISTER PURGE VALVE). THE DEALERSHIP CALLED AND SAID MY FUEL TANK WAS DEFORMED AND WOULD NEED REPLACED AT MY EXPENSE. FORD REJECTED THE DEALERSHIP CLAIM THAT THE FUEL TANK WAS NOT DEFORMED ENOUGH, YET IF I DO NOT REPLACE MY TANK, I WILL HAVE A FUEL SYSTEM THAT IS UNRELIABLE. I HAD NO WARNING INDICATOR LIGHTS OR DIAGNOSTIC TROUBLE CODES FOUND ON MY VEHICLE. IF I WERE TO RELY SOLELY ON MY GAUGE AND DISTANCE TO EMPTY, I WOULD HAVE RUN MY CAR OUT OF GAS AND PUT MYSELF AND FAMILY IN POTENTIAL DANGER. I HAVE PLACED MULTIPLE CALLS WITH FORD SERVICE AND DEALERSHIP TO HAVE THEM EXPLAIN WHAT FAILED IN THE FUEL SYSTEM THAT I CAUSED. THERE WAS NOTHING I DID WITH THE CAR THAT WOULD BE CONSIDERED NON TYPICAL USAGE. FINALLY, THE DEALERSHIP HAS PHOTOS THEY PLAN TO SHARE WITH ME. I CAN PROVIDE TO NHTSA WHEN I PICK UP MY CAR AFTER SERVICE WORK HAS BEEN COMPLETED TO REPLACE THE FUEL TANK.

  6. Steering, Other or unspecified, Fuel/propulsion system, Sep 3, 2019

    HAVE SEEN 2 RECALLS FOR THIS VEHICLE INVOLVING THE LOCKS/LATCHES,FUEL PROBLEMS, AND STEERING WHEEL LOCKED UP TWICE TODAY FOR NO REASON.

  7. Electrical system, Fuel/propulsion system, Sep 3, 2019

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL LIGHTING TURNED OFF AND THE BATTERY SAVING WARNING MESSAGE ILLUMINATED. SHORTLY AFTER, THE CHECK ENGINE AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE SEIZED IN THE MIDDLE OF THE STREET AND WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 155,000. PARTS DISTRIBUTION DISCONNECT.

  8. Engine, Fuel/propulsion system, Aug 29, 2019

    ON YOUR VEHICLE, THE PCM SOFTWARE MAY NOT ADEQUATELY DETECT A STUCK-OPEN CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM. IF THE CPV MALFUNCTIONS AND STICKS OPEN, IT CAN LEAD TO EXCESSIVE VACUUM IN THE FUEL VAPOR SYSTEM, POTENTIALLY DEFORMING THE PLASTIC FUEL TANK. THIS CAN CAUSE THE FOLLOWING SYMPTOMS: ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH CERTAIN DIAGNOSTIC TROUBLE CODES (DTCS) INACCURATE OR ERRATIC FUEL GAUGE INDICATION INACCURATE DISTANCE TO EMPTY (DTE) ENGINE STALL AND/OR OTHER DRIVABILITY CONCERNS RELATED TO STUCK OPEN CPV SAFETY RISK THIS MAY RESULT IN AN ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT THE ABILITY TO RESTART, AND CAN INCREASE THE RISK OF A CRASH. UNFULFILLED PROMISE THE MANUFACTURER SAID THE PIECE WOULD BE READY IN THE FIRST QUARTER OF 2019; HOWEVER, THE RECALL STILL SAYS 'NO REMEDY''ALMOST 6 MONTHS LATER.

  9. Power train, Engine, Fuel/propulsion system, Aug 23, 2019

    AFTER PURCHASING THE CAR, IT STARED TO HAVE TRANSMISSION ISSUES. TOOK IT TO REPAIR SHOP. THEY REWORKED THE FRONT END AND TRANSMISSION. THE COMPUTERS ON BOTH THE FRONT END AND TRANSMISSION FAILED TO SYNC TOGETHER. THIS CAUSED A TOTAL FAILURE OF THE TRANSMISSION. I HAD THE TRANSMISSION REPLACED ONLY TO HAVE IT FAIL FOUR MONTHS LATER. THE CAR STARTED TO JERK, JUMP FORWARD AND THEN STOPPED MOVING. THE ENGINE WAS RACING BUT THE TRANSMISSION DID NOT WORK. I WAS LEFT IN THE MIDDLE OF A BUSY INTERSECTION AND THANKFULLY HAD PEOPLE HELP ME PUSH IT OUT OF THE ROAD. IT'S BACK AT THE REPAIR SHOP, AGAIN ITS THE TRANSMISSION MODULE AND TRANSMISSION. !

  10. Power train, Fuel/propulsion system, Aug 23, 2019

    CAR WILL START TO SHUDDER WHEN ACCELERATING AFTER COMING TO A STOP (EX. STOP SIGN/LIGHT). VEHICLE WONT START AFTER PUMPING GAS. FUEL GAUGE SEEMS TO BE OFF EVEN AFTER A RECALL WAS DONE. WHEN ACCELERATING RPM WILL GO UP BUT THE CAR WONT ACCELERATE.

  11. Power train, Wheels, Fuel/propulsion system, Aug 17, 2019

    THIS CAR ALSO HAS THAT TERRIBLE TRANSMISSION, MINE REPLACED FOUR TIMES THE FUEL FLAPS BOTH GET STUCK AND IT FLOODS, WON'T START PROBLEMS WITH TIRE LUG NUTS, TWO PIECE DESIGN? WHO DESIGNED ME WHAT A PIECE!

  12. Engine, Fuel/propulsion system, Aug 15, 2019

    FORD IS KNOWINGLY SELLING LEMON TRANSMISSIONS AND "FIXING" THEM. WHEN THE FIX ISNT WORKING THEN THE BLAME IS PLACED ON CONSUMER. THIS NEEDS TO STOP.

  13. Power train, Engine, Fuel/propulsion system, Aug 14, 2019

    MY CAR HAS, SINCE THE TIME I BOUGHT IT, STUTTERED RANDOMLY WHEN ACCELERATING. THIS HAS CAUSED ISSUES WHERE MERGING INTO TRAFFIC FROM A STOP CAN BE UNRELIABLE, CAUSING ME TO FAIL TO ENTER TRAFFIC AT THE EXPECTED SPEED AND CAUSING INCREASED RISK FOR A COLLISION. I THINK IT MIGHT BE A TRANSMISSION, SINCE IT FEELS LIKE A GEAR IS SLIPPING. EVENTUALLY, THROUGH THE STUTTERING, I WILL GAIN ENOUGH SPEED TO WHERE IT STOPS BEING AN ISSUE. (POSSIBLY WHEN ENTERING THE NEXT GEAR)

  14. Fuel/propulsion system, Aug 7, 2019

    MY CAR WAS A LITTLE LESS THAN HALF FULL WITH GAS, WENT TO FILL IT UP BECAUSE I WAS TRAVELING ABOUT 45 MIN AWAY. AFTER I FILLED IT UP, TRIED TO START CAR AND WOULD NOT TURN OVER. TOOK SOMEONE ELSE'S CAR OUT OF TOWN, CAME BACK AND IT TURNED ON FINE. THEN EVERYTIME I WOULD GET GAS, IT WOULD NOT TURN OVER, WOULD HAVE TO PUMP THE GAS. LIVE WHERE I HAD TO PARK ON A HILL, ONCE I TRIED TO START THE CAR, WOULD NOT START. THE GAS WAS LOW, BUT NOT EMPTY. I HAD ENOUGH FOR THE CAR TO START BUT IT WON'T. SAW THERE WAS A RECALL WITH THESE EXACT SAME SYMPTOMS BUT SAID THAT MY VIN NUMBER WAS NOT EFFECTED.

  15. Power train, Fuel/propulsion system, Aug 2, 2019

    11/13/17 MY TRANSMISSION STALLED, MAKING LOUD SHUDDER NOISES AND FAILED TO ACCELERATE. FORD REPLACED THE TCM AND REPROGRAMMED THE CLUTCH. THERE WAS RECALL FOR SAFETY LATCHES ON THE DOORS TO BE REPLACED AS WELL. 10/24/18 VEHICLE STARTED AND WOULD CUT OFF. ATTEMPTED TO DRIVE IT BUT THEN THE CAR DIED IN THE DRIVE WAY. HAD TO HAVE CAR TOWED. REPLACED FUEL PUMP MODULE AND GASKETS. TOTAL OF $810.96 NOT INCLUDING TOWING FEE. THE VERY SAME NIGHT I PICKED MY CAR UP AFTER IT BEING FIXED A RECALL WAS ISSUED FOR FUEL PUMP MODULE FAILURE. FORD REFUSED TO REFUND MY MONEY AND INSISTED THAT SINCE THE FUEL PUMP WAS NOT AFFECTED IT WAS NOT RELATED. I HAD TO GO BACK TO FORD 10/3018 TO HAVE FUEL VAPOR AND SEALS REPLACED. SO 2/3 PARTS NEEDED REPLACING OF WHICH COST ME. 5/4/19 I WAS DRIVING DOWN THE ROAD AND MY TRANSMISSION WENT OUT. THE CAR WOULD NOT ACCELERATE, BRAKE OR DOWNSHIFT. I WAS STUCK AT 60MPH. I HAD TO ALLOW THE CAR TO COAST HOME. HAD TO HAVE IT TOWED THREE SEPEARTE TIMES DURING THIS EVENT. MY CAR WAS STILL UNDER WARRANTY AND POWERTRAIN INCLUDES ALL INTERNALLY LUBED PARTS. FORD TOLD ME THAT THE ONE SPECIFIC PART THAT NEEDED REPLACING INSIDE MY TRANSMISSION, WHICH IS INTERNALLY LUBED WAS NOT COVERED. THIS REPAIR INCLUDING TOWING COST ME $2,400.00 NOW THERE IS ANOTHER 2 RECALLS OUT ON MY VERY CAR FOR TCM/ TRANSMISSION REPLACE/SHUDDER. THIS HAS BEEN THE MOST DANGEROUS CAR I'VE EVER OWNED. EVERY TIME I TURN AROUND I'M SHELLING OUT HUNDREDS AND NOW THOUSANDS OF DOLLARS FOR A CAR I AM STILL PAYING ON.

  16. Fuel/propulsion system, Aug 1, 2019

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHOOK WITHOUT WARNING. THE FAILURE OCCURRED FOR APPROXIMATELY FOUR YEARS. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE), BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

  17. Power train, Engine, Fuel/propulsion system, Jul 31, 2019

    COMPLAINT #1 THE CAR OVERHEATED DURING A TRIP ON THE HIGHWAY,HAD TO DETOUR ...A HOSE WAS SPEWING WATER HAVE A PICTURE..I ONLY HAD THE CAR FOR 2 OR 3 DAYS!! COMPLAINT #2 VERY SERIOUS, WHILE DRIVING 65 MPH ON A HIGHWAY. THE CAR JERKED VERY HARD AND THEN LOST POWER.THERE WAS NO ROOM TO PULL OVER,IT WAS GRASS AND A SLIGHT DITCH,LATE AT NIGHT NO STREET LAMPS...THE CAR WOULD NOT START THE FUEL LEFT TO E WAS 78 MILES.I CALLED ROAD SIDE ASSISTANCE...SEMI TRUCK SWERVED TO MISS US AND EVERY OTHER SEMI AND VEHICLE HAD TO CROSS OVER THE YELLOW LINES TO AVOID SMASHING INTO THE STALLED CAR.MY DAUGHTER AND I SITTING IN THE VEHICLE, THE HOUR WAS 11:00 PM. COMPLAINT #3 THE CAR SPUTTERS INTO GEAR TAKING OFF .. BY THE WAY IT WAS A ONE LANE HIGHWAY. FAR FROM ANY TOWN..

  18. Electronic stability control (ESC), Engine, Fuel/propulsion system, Jul 26, 2019

    TAKATA RECALL EVERYTIME I TAKE OFF IN MY CAR IT JURKS ALL THE TIME LIKE IT WAS TRYING TO CATCH TO MOVE INTO NEXT YEAR IT JURKS AS I DRIVE DOWN THE ROAD AND WHEN I STOP AT A RED LIGHT ,AND A STOP SIGN IT JURKS AND THEN CUTS OF SO I HAVE TO PUT THE CAR IN PARK TO KEEP IT FROM CUTTING OFF I HAVE BEEN ON THE SIDE OF THE ROAD 6 TIMES BECAUSE OF THIS PROBLEM THE GAS METER STOP WORKING SO I NEVER KNEW HOW MUCH GAS I HAD IN THE CAR NOW I CAN NOT EVEN DRIVE THE CAR BECAUSE IT HAS GOTTEN WORSE WANT GO INTO GEAR

  19. Engine, Fuel/propulsion system, Jul 24, 2019

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHENEVER THE CONTACT PLACED FUEL IN THE VEHICLE, THE TANK WOULD GO STRAIGHT TO EMPTY. IN ADDITION, FUEL WOULD LEAK FROM THE VEHICLE AND CAUSED IT TO RUN OUT OF FUEL. ON ANOTHER OCCASION, AFTER THE FUEL TANK WAS FILLED, THE CONTACT DROVE OFF AND THE VEHICLE DECELERATED ON ITS OWN. THE CONTACT CALLED HER BOYFRIEND TO HELP PUSH THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 152,300.

  20. Power train, Electrical system, Fuel/propulsion system, Jul 17, 2019

    I HAD MY CAR AT THE DEALER 5 TIMES FOR TRANSMISSION PROBLEMS UNDER WARRANTY. 2 MONTHS AGO I HAD TO PAY OVER $2500.00 TO HAVE REPAIRED OUT OF WARRANTY BY AN INDEPENDENT REPAIR SHOP. THE PURGE VALVE IS ALSO BAD, THEY SENT A RECALL BOT CANCELLED IT. MY GAS GAUGE HAS NOT WORKED IN OVER 3 YEARS, THE SOUND SYSTEM ALSO HAS NOT WORKED IN OVER 3 YEARS. THE DEALER SAID THERE HAS BEEN MULTIPLE COMPLAINTS. THE FAN FOR THE HEAT/COOL ONLY WORKS ON HIGH(4). THE IGNITION ALSO IS A PROBLEM, MY MECHANIC SAID THAT HE KNOWS OF MANY IGNITION PROBLEMS ON THE FOCUS AND OTHER FORD MODELS. I DID RECEIVE A LEMON LAW SETTLEMENT A FEW YEARS AGO WHICH WWAS NOTHING COMPARED TO ALL THE PROBLEMS AND EXPENSES.

  21. Power train, Vehicle speed control, Fuel/propulsion system, Jul 17, 2019

    THE TRANSMISSION IS FAILING CAUSING MY CAR TO OVERHEAT, SLOW DOWN, SLIPPAGE ENGINE REVS BUT VEHICLE DOES NOT ACCELERATE....CAR VIBRATES AND SHAKES.

  22. Power train, Fuel/propulsion system, Jul 16, 2019

    I PURCHASED MY 2012 FOCUS NEW NOV. 2012. AFTER A FEW WEEKS OF OWNING THE CAR, I NOTICED THAT THE RIDE WAS NOT AS 'SMOOTH' AS MY PRIOR CAR. I DID NOT THINK ANYTHING OF IT, AS I LIVE IN A CITY AND ASSUMED IT WAS DUE TO THE STOP AND GO OF THE CITY MILES I DROVE AS WELL AS THE WINTER SEASON. BY JUNE 2013 WITH LESS THAN 8,000 MILES, I BEGAN TO NOTICE THAT MY CAR WOULD ROLL BACKWARDS ON HILLS WHEN STOPPED IN TRAFFIC WHILE MOVING MY FOOT FROM THE BRAKE TO THE ACCELERATOR AND SHAKE AT VARIOUS SPEEDS. I WAS TOLD BY FORD THAT THE ISSUE WAS DEEMED 'NORMAL' IN 2013. IN NOVEMBER 2013, I HAD 12 MONTHS OF DATA TO REALIZE THE GAS MILEAGE WAS NOT EVEN CLOSE TO WHAT THE DEALERSHIP AND MY CAR BUYING RESEARCH LED ME TO BELIEVE. I WAS GETTING 16 CITY MPG AND 20 HIGHWAY MPG. I ALSO BEGAN TO EXPERIENCE SEVERE SHUDDERING AND SHAKING OF MY CAR AT LOW SPEEDS. WHEN ACCELERATING FROM ~10MPH TO ~25MPH, MY CAR BEGAN TO LURCH FORWARD AND ALSO SHUDDER WHEN IDLE. IN OCT. 2014, I TOOK THE CAR FOR SERVICE W/ 12K MILES. THE SERVICE TECHNICIAN NOTED THAT THERE WAS NOTHING MUCH THAT COULD BE DONE AS FORD HAD NOT ISSUED A NEW TRANSMISSION FIX. I WAS NOT HAPPY WITH THIS ANSWER AND TOOK THE CAR BACK THE FOLLOWING WEEK AND SPOKE TO THE MECHANIC'S SUPERVISOR. THE SUPERVISOR AGREED TO 'REFLASH' THE TRANSMISSION, WHICH WAS THE APPROVED FIX BY FORD AT THE TIME ALTHOUGH IT WOULD WORSEN GAS MILEAGE DUE TO REDUCTION IN GAS EFFICIENCY TO REDUCE THE AMOUNT OF SHUDDERING AND LURCHING I EXPERIENCED. THIS FIX DID NOT APPEAR TO HELP AT ALL AND GAS MILEAGE GOT WORSE. IN JULY 2017, I HAD THE CLUTCH REPLACED. THE SERVICE TECHNICIAN ACKNOWLEDGED THAT THE NEW CLUTCH SHOULD HELP ALTHOUGH IT IS THE TRANSMISSION CAUSING THE ISSUES. SINCE JULY 2017, I HAVE NOT NOTICED ANY REMARKABLE IMPROVEMENT TO THE DRIVING EXPERIENCE. DURING STANDARD MAINTENANCE, FORD HAS TOLD ME THERE IS NOTHING FURTHER THAT CAN BE DONE.

  23. Power train, Other or unspecified, Fuel/propulsion system, Jul 16, 2019

    I HAD 2 RECALLS ON LOCKS AND FUEL PUMP AND NOW TODAY @7:00AM I HAVE TRANSMISSION MELFUNCTION. I WILL NEVER BUY A FORD AGAIN

  24. Fuel/propulsion system, Jul 14, 2019

    TRANSMISSION SHUTTERS UPON TAKEOFF. STRUGGLES TO FIND THE RIGHT GEAR ON TAKEOFF AND DOWNSHIFTING WHEN DRIVING. AT TIMES HAS FAILED TO GO INTO REVERSE WHEN STATIONARY OR OVERDRIVE WHEN DRIVING. ENGINE LIGHT GOES ON AND THEN OFF. PROBLEM HAS BEEN GOING ON FOR YEARS WITH ONLY MINOR IMPROVEMENTS FROM DEALER FIXES.

  25. Power train, Engine, Fuel/propulsion system, Jul 12, 2019

    MY CAR SHUTTERS AND SHAKES WHEN I'M ACCELERATING. GOING FROM A DEAD STOP IS THE WORST. I'VE TAKEN MY CAR IN AND THERE IS NO RESOLUTION AS OF TODAY. FORD KNOWS OF ALL OF THESE ISSUES AND KNEW OF THEM BEFORE MY CAR WAS MANUFACTURED. MY EXTENDED WARRANTY RUNS OUT NEXT MONTH AND WILL BE ON THE HOOK FOR ANY FUTURE DAMAGES TO MY CAR.