2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: power train
1,459 reports, newest first. Show all
Power train, Oct 12, 2021
Before taking a cross country trip in July 2020 the vehicle was taken to a local Ford dealership and asked if there were any outstanding issues to do with the transmission or otherwise. The car was acting up some with shifting. They stated there was nothing and no issues. Of course they did not document this on the service ticket. On September 23, 2021 when pulling into a parking lot, a loud noise happened and warning lights (check engine and transmission reset) came on and then barely made it out of the path of the main road. Once in the parking lot, the car would not reverse. We managed to get the car pushed out of the way. Once the ignition was shut off, it took multiple attempts to restart, finally restarting in Neutral. The vehicle was towed to a different Ford dealership where we are told it's throwing codes related to the PCM Module for the transmission. After calling Ford Motor Company, we discovered the car was originally purchased in July 2011, so we are just outside of the 10 year extended warranty on this issues by a little over two months. We are the second owner and it only has about 90,100 miles, which is under the extended warranty mileage of 150,000. Ford Motor Company Customer Service has stated multiple times that I will get a call by a supervisor in one business day after I've asked to speak to a supervisor. I have yet to get a call back after a week and a half of trying. We have not had the car repaired as of yet since they won't call me back or escalate me to anyone.
Power train, Other or unspecified, Engine, Oct 11, 2021
Ok when I start the car and turn the key to on but I have to wait a second and during that second inside the engine it's like it sounds like when u change disc song on a jukebox and then when it does that then I could start the car but as of now nothing works or drives and barley bought it not even month ago from personal owner,but some advice and help please thank you.
Power train, Oct 1, 2021
The contact owns a 2012 Ford Focus. The contact stated while driving approximately 25 MPH, the vehicle failed to accelerate as it was losing power. The contact stated that it felt like the vehicle was unable to shift gears. No warning lights were illuminated. The vehicle was taken to the dealer who stated an issue with the transmission and recall with the fuel tank. The contact stated that the PCM was updated to the latest calibration. The vehicle was serviced for NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). The failure recurred a year later after the recall service. The vehicle was taken back to the dealer who stated that the clutch needed to be replaced. The manufacturer was notified of the failure and no assistance was offered as the extended warranty had expired. The failure mileage was approximately 95,000.
Power train, Sep 16, 2021
My car has been shuddering but nothing ever pops to sensor there’s a problem. My car only has 109k miles on it. Serviced pretty regularly I think the transmission is going out and I have only had the car since November of 2019. If I would’ve did my home work I would’ve went with a Honda. Now my car won’t reverse or go any faster than 15 mph
Power train, Sep 14, 2021
Shift fork calibration not learner #P287B . .Shift Fork A Position Circuit Range #P2832.. Shift Fork A Position Circuit #P2831
Power train, Sep 10, 2021
The transmission went bad and I had to replace the clutch , the car would not go in reverse and left me on a busy street , the car also will turn off if the gas in under 80 miles til empty
Power train, Sep 8, 2021
The transmission is not shifting properly and looked online. Ford has had this issue with lots of the 2012 Ford Focus SEL’s and there is lots of opinions on how to fix it. But the issue is the same. There need to be a recall. I just bought this on 8/23/3021 and it has 53000 miles. Please get Ford to fix this issue. It is dangerous what if I was on the highway! I hope it’s not to late for Ford to fix this. I notice it when I first bought it. I would start accelerating from a light and 1st 2nd or 3rd great as I was accelerating it was having difficulty shifting and was stuttering. I first thought I wasn’t driving it right like I was accelerating to slow maybe not enough throttle. Then I left this morning and once I turned of my block the car started shuttering and had huge problems shifting in to 2nd and 3rd. I couldn’t even accelerate turned it around. Drove back to my house and called the dealership. There towing it to the dealership and are going to look into the problem. This is unfair I just bought it. And if Ford had done the right thing and made a recall for it I wouldn’t be having this problem in 2021 with a Ford Focus SEL with 53000 miles on it. Thank you for listening. [XXX], Colorado INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Suspension, Power train, Engine, Aug 28, 2021
I bought the car in 2012. It has not run properly since that year. We took it in for computer flashes and the recalls each time they asked and several times more because the lurching, shuddering, and delayed acceleration would always come back. I had to readjust how I drove the Ford Focus compared to any other car knowing that it sometimes stuck or delayed in acceleration. It also would sometimes jolt forward. It rolls back once at a stop sometimes while the car is running. I would have to adjust how far ahead I pulled from people in lines to make sure they had enough space between parking or in line so I didn't roll back and hit them. My car died in the middle of the road on way to get gas back in 2017. We took it in to get looked at and cost hundreds of dollars to fix a fuel tank that suctioned in on itself. We found out a year later there was a recall for that same issue. It was supposed to fix the fuel gauge reading issues too but even after being "fixed" it still never read right. I could never tell what the actual contents of my fuel levels were which is dangerous especially on long road trips. The struts started to leak and go bad well before they should have. This car is totally unsafe between the constant transmission/computer issues, the fuel tank system, door latch recalls (2 of them). We had to have the radiator replaced because one of the Ford Service Centers screwed something up when they did the clutch recall. It broke down while driving the day after the clutch replacement and was overheating. They admitted their fault and replaced it for free thankfully but why did they have to be in there in the first place? Ford needs to finally recall all of these vehicles and make it right. My family has been lifelong Ford vehicle owners and I'm about at the end of my rope with this car.
Power train, Aug 23, 2021
My car was always serviced by local Ford dealership. Yesterday my car would not go into reverse. I called the Ford garage here in WIlliamsport Pa and the told me that they could not work on it until 9/1 as the man who dealt with transmissions was backed up. The man in the service department told me to have the car towed to the Ford garage and if they get a cancelation they would work on it sooner. I called onstar and they arranged to toll my vehicle tomorrow. I bought my car new and never had any problems until now. I read all the complaints filed for this make and model and it seems I am not the only one with this drive train problem.
Power train, Aug 18, 2021
Transmission is dangerous. Vehicle stutters through 1st gear continuously, as if the clutch is constantly slipping. This is most prevalent on hot days. The only way to get around this condition is to floor it from stop. This hesitation and unreliable application of power could cause accidents as the afflicted vehicle tries to turn onto a road where traffic does not stop. I have developed the habit of expecting my vehicle to basically die during the turn, and thus will not turn without a very large (sometimes unreasonable) margin of time to clear the turn. This hesitation may also increase the risk of being rear-ended by another vehicle who expects the afflicted vehicle to accelerate as normal. This transmission issue is part of a class-action settlement with Ford, arbitrated by CAP Motors under Ford PowerShift Transmission.
Power train, Aug 7, 2021
I was driving down the freeway in the middle lane and all of a sudden my car went into neutral and I could not get rpm's to go past 1500 and I was stuck with rush hour traffic blowing horns at me and I coasted to a stop could not get over to the breakdown lane so I sat in the lane till a man in a pickup pushed me over to the side of the road. I had no money for a tow so I called a friend to come and help me get it home we pulled the car to my house and I started trying to figure out what is wrong, internet said the other Ford Focus problem is in the clutch actuators and to replace both top and bottom and that would fix the problem well none of the parts houses had a listing for clutch actuators so I went on Ebay and found several for all different prices I checked with the Ford dealership and they had them for $160.00 per actuator, too much for my budget so I purchased two actuators from Ebay after waiting a week for them to be delivered I installed them and it did not work same problem check engine light stayed on and my hand held checker even after clearing the trouble code P0805 came back and here I set no car I called the ford dealership and they said it would be a month or longer before I could even get an appointment and it would cost several hundred dollars to fix my car. I am very upset over this whole ordeal. I have been looking on the internet and it appears that the 2012 Ford Focus is one of the worst vehicles and it has many problems and what I went through it is a very dangerous vehicle to be on the road!
Power train, Aug 2, 2021
The transmission clutch had a recall. It was repaired . 14,000 miles, 2.5 years later the same problem arose. Ford denied anything being wrong with it. Took it into dealership for a different recall and the slipping occurred again which wasn’t there when previously taken in. When bought car, salesman stated that was the normal way the car ran.
Power train, Jul 30, 2021
Transmission Control Module failed. Check engine warning light came on, vehicle began to lose power, so I pulled over. When I attempted to put the car in reverse, it would not respond. Car had to be put in neutral, pushed onto the street before it would go into ‘Drive’. Car was sluggish and would only go a maximum speed of 20mph. Dealer has confirmed that the TCM is faulty. There were no prior warning lights or incidents to indicate that there was a problem - the check engine light came on and there was an immediate loss of power and no reverse. Ford Motor Company customer service has been contacted, but they refuse to do a warranty repair because the warranty was exceeded by 1 month by the time I was able to get a diagnosis by the dealership. The car is well below the covered 150,000 warranty on the TCM. There are 126,672 actual miles on the car as of 7/29/2021. There currently is a class action lawsuit because of these TCM issues with Ford Focus vehicles. The TCM replacement part is currently back ordered and has been for weeks, according to the parts manager at the dealership. Since that is the case, I am unable to get this vehicle repaired, or even get a good estimate when a part may become available, therefore, I don’t yet have any repair receipts to provide at this time.
Power train, Jul 29, 2021
Car stumblinhg, shuttering and hesitates. Woodhouse Ford replaced or worked on my transmission in 2017 but apparently the parts were either faulty or they did not repair properly. I do not feel as if I should have to spend the money to have a faulty part replaced again after just four years and considering this has been an issue in 2012 Ford Focuse's and Ford is completely aware of the transmission problems I feel as if I a being ripped off. My car needs to be fixed for free along with the door latches that are currently on recall and the dealership refusing to replace them.
Suspension, Power train, Other or unspecified, Jul 15, 2021
Upon accelerating the car vibrates and hesitates. I was almost hit entering an interstate due to this hesitation. It "feels" like it is slipping. I did return it to the place of purchase and they sent it to a Ford dealership. The used car lot indicated that Ford did a computer reset. It seemed better for a short bit, long enough for the computer to "relearn" driving habits and it began again, only worse this time.
Power train, Electrical system, Jul 13, 2021
First the dashboard panel went out , came back on several times , then it refused to start on the first and second tries , nothing just dead . Then the transmission was acting like it was slipping for no reason just when you stopped suddenly , then reverse went out with no warning . Check engine light came on . Now it won't crank and codes says it's a electrial problem . Low milage on this car . Why has it not been recalled ?
Power train, Jul 8, 2021
While driving the transmission light turned on, the car lost power, and began to sputter. I pulled over stopped the car, turned off the car, restarted the car, drove the car, and while driving it started to sputter again. After I arrived at my destination, let it sit for 8 hours, the car drove without issue but the transmission light continued to display. It seems dangerous to drive since loss of power could result in an accident.
Power train, Jun 30, 2021
Started the vehicle, it reported a transmission error and repair immediately message - the first indication of a problem. Drove home and made appointment to have transmission looked at. The car drove ok most of the way, then the transmission just slipped and died on the road in the middle of a construction site blocking traffic. After several minutes (after on site police called for a tow), the car restarted and was able to limp the last 1/4 mile or so to the shop. The transmission specialist referred me to Ford as they can't get the tools, suspected electrical. Towed to Ford. After waiting nearly 2 weeks for a diagnosis that only took several minutes, it was determined to be the transmission control module. It's a known issue and the warranty for this part is extended, however (1) if it had died on a major highway instead of a town road could have been a huge safety issue and (2) it's a known problem but Ford won't replace until it occurs, yet they have zero national stock and no idea when parts will be available.
Power train, Jun 25, 2021
Transmission continually is slipping. The dual clutch transmission is the problem. Ford settled a class action law suit regarding this type of vehicle. I was never notified.
Engine and engine cooling, Power train, Jun 23, 2021
The contact owns a 2012 Ford Focus. The contact stated that while driving the vehicle overheated. Additionally, the contact stated while accelerating the vehicle shakes and shutters. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the air conditioner, transmission module, thermostat sensor, and control fan module needed to be replaced. The contact was informed the head gasket was leaking oil. The vehicle was repaired however the failure recurred. The manufacturer was notified. The failure mileage was 41,260. VIN invalid
Power train, Jun 14, 2021
Several times, now, I have started the car and the none of the readouts were working (odometer, fuel level, etc.); the cruise control would not engage. After driving a few minutes they all came on. Today (6-14-2021) I backed out of the driveway and put it in drive. The transmission wouldn't engage. I shut it off and let it sit a couple of minutes and started it and it engage, this time, still no dash readouts. Two miles down the road the readouts came on. I went into town to do my business and when I went to come home, it did the same thing.
Power train, Jun 7, 2021
My Ford Focus Hatchback doesn't have much power. Driving down the interstate it lost power and then the transmission failed warning came on. I had to drive along the side of the interstate to limp the car home. This car sputters and jerks when driving. After I bought it I took it back to the dealer and he told me that its normal for this car to act in in that way. Now I know that is not the case that was the transmission starting to go out and they should not have told me it was ok. I see two other complaints like mine. I don't see a recall but I would sure like one to help pay for the repairs. I will have to have the car towed to the service center when they have an opening My phone number is: [XXX] Email is: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Power train, May 10, 2021
THE DUAL CLUTCH TRANSMISSION IS SLIPPING. I CONTACTED FORD AND THEY INDICATED THAT THIS ISSUE IS NOT COVERED UNDER THE WARRANTY EVEN THOUGH A CLASS ACTION LAWSUIT HAS BEEN SETTLED REGARDING THIS TYPE OF VEHICLE.
Power train, Electrical system, Vehicle speed control, May 5, 2021
I HAD JUST PURCHASED FORD FOCUS USED. THE DEALERSHIP TOLD ME, THAT MY CAUSE RECALL DOES NOT STAND. BECAUSE IT EXCEEDED OVER 100,000 MILES. THEY SAID IT OUT OF WARRANTY. THEY TOLD ME TO PAY $3,400 ESTIMATION TO FIX THE CAR. I TOLD THEM RECALL DON'T EXPIRE. ALSO THAT FORD MANUFACTURES TELL ME UP TO 2012-2017 HAVE RECALLS ON TRANSMISSIONS ISSUES. I'M JUST UPSET THEY DON'T HOLD UP TO THERE STANDARDS WITH FORD AND I LOVE FORD MOTORS. THEY CAR STALLS AND WON'T GO INTO GEAR. IT HAS DIFFICULTY RESPONDING TO GEARS. I BOUGHT IT USED ABS NOTICE THE PROBLEMS. SO I HAULED IT IN TO THE FORD DEALERSHIP.
Power train, May 5, 2021
I HAVE HAD THIS SITUATION HAPPEN IN SEVERAL DIFFERENT SCENARIOS. ESSENTIALLY, THE TRANSMISSION DOES NOT KNOW IF THE VEHICLE IS IN PARK / REVERSE / NEUTRAL / DRIVE AND THEREFORE I CANNOT SHIFT POSITIONS OR MOVE THE VEHICLE. SOMETIMES WHEN I TURN VEHICLE OVER, I AM PARKED BUT VEHICLE DOES NOT KNOW I AM PARKED (THERE IS P / R / N / D ON DASHBOARD AND USUALLY A GREY BOX INDICATES WHAT POSITION I AM IN. WHEN IT DOESN'T KNOW WHERE I AM, THERE IS NO GREY BOX AT ALL). SOMETIMES THIS HAPPENS AFTER DRIVING, THEN I PARK AND SIT IDLE FOR A BIT, THEN TRY TO LEAVE BUT VEHICLE DOESN'T KNOW WHAT POSITION I AM IN. IN THE MOST DANGEROUS SCENARIOS, I WILL BE DRIVING!!!!! THEN THE VEHICLE DOESN'T KNOW I AM IN D AND WHEN I TRY TO ACCELERATE, I JUST REV ON THE ENGINE AS IF I AM IN NEUTRAL. I HAVE HAD THIS HAPPEN ON THE HIGHWAY AS WELL AS WHEN GOING SLOW. IT IS EXTREMELY DANGEROUS. THIS VEHICLE IS KNOWN FOR HAVING TRANSMISSION ISSUES (IT WAS NOT WELL KNOWN WHEN I ORIGINALLY PURCHASED THE VEHICLE). CAR IS CURRENTLY IN SHOP SO I DO NOT HAVE ANY INFO / FEEDBACK FROM FORD.