2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: power train
1,459 reports, newest first. Show all
Power train, Vehicle speed control, Jun 5, 2020, crash
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS TAKEN TO CURRIE FORD LOCATED AT 2052 W MORTHLAND DR, VALPARAISO, IN 46385 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. *BF*JB
Power train, Engine, May 31, 2020
I BOUGHT IT OFF THE PREVIOUS OWNER THAT TOLD ME WHEN I TOOK IT FOR A TEST RIDE THE CAR SPUTTERED ON TAKE OFF THE PREVIOUS OWNER SAID SHE HAD PUT IT IN THE SHOP A FEW TIMES FOR THE SAME PROBLEM AND SHE GOT THE SAME RESPONSE EVERY TIME WHICH WAS THEY DID IT KNOW WHAT THE PROBLEM WAS OR THE CAUSE I BOUGHT THE CAR AND LOOKED UP ANY RECALLS AND I CALLED A FORD DEALERSHIP THE EMPLOYEE I SPOKE TO TOLD ME.YES THERE WAS A RECALL ON MY CAR AND YES IT WAS COVERED AND FOR ME TO TAKE IT IN THE FOLLOWING MONDAY I TAKE INAS SAID TO AND WAS TOLD I MISSED THE RECALL TIME FRAME AND AND I'D HAVE TO PAY $2500 TO REPLACE THE CLUTCH THE CAR WAS ALWAYS OVER HEATING AND I REPLACED THE WATER PUMP THERMOSTAT PULLEY & BELT TUNE UP AND STILL KEPT MARKING HOT ONE DAY I GET TO A STOP SIGN AND THE CAR STALLS AND NEVER STARTED AGAIN I WAS ON THE HIGHWAY GOING OUT OF TOWN WHEN THE CAR TEMP OVER HEATED PULLED OVER WAITED 45 MIN TO COOL I TURNED AROUND TOOK THE BACK ROADS HOME SO I COULD DRIVE SLOW IT WAS NIGHT BY THIS TIME CAME 2 A 4 WAY STOP AND THAT IS WHEN MY CAR TURNED OFF AND NEVER STARTED
Power train, May 13, 2020
THERE WAS A RECALL ON THE DPS6 I TRIED TO GET IT REPAIRED TWICE IN SEPT 2019 WHEN I RECEIVED THE LETTER THAT THEY HAD TO REIMBURSE ME ME FOR THE TCM THEY MAKE ME PAY FOR EVEN THOUGH FORD WAS AT FAULT AND KNEW IT. OF COURSE THE TWO TIMES I TOOK IT THEY SAID NOTHING WAS WRONG WITH THE TRANSMISSION CLUTCH/SHUTTER IT WAS TO BE FIXED NO CHARGE UNTIL FEB 29 2020 BUT NOW OF COURSE THE CAR IS STALLING OUT GOING DOWN THE ROAD. WHEN YOU TAKE OFF FROM A STOP IT ACTS LIKE ITS IN NEUTRAL AND THE CAR WILL NOT GO INSTEAD ROLLS BACK. THEN IT WILL DECIDE TO GO THAT'S VERY DANGEROUS THE A CAR IS MY TEENAGE DAUGHTERS. FORD EXPECTS TO ME PAY 2600 TO FIX IT EVEN THOUGH THEY KNOW THE TRANSMISSION CLUTCH ARE BROKEN. *TR
Power train, May 1, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER, LOCATED IN WINSTON-SALEM, NC, WHERE THE TECHNICIAN REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE CONTACT CALLED THE SAME UNKNOWN DEALER AND WAS INFORMED THAT THE VEHICLE WAS OVER THE MILEAGE AND THEREFORE WOULD NOT BE COVERED UNDER WARRANTY OR NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Power train, Apr 1, 2020
EXTREME TRANSMISSION SHUDDER TO THE POINT OF TIRES LOSING TRACTION WHILE TRYING TO TAKE OFF FROM A STANDSTILL. INCLUDED SHUDDERING AT RANDOM FROM STANDSTILL AND WHEN SHIFTING. LACK OF ANY CONSISTENCY IN ACCELERATION DURING SOME SHIFTS. IT CONTINUES TO DO THIS AS WE'VE OWNED THE CAR APPROXIMATELY 2 YEARS. HAS ALREADY HAD THE MODULE REFLASHED.
Power train, Mar 20, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT'S DAUGHTER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE TRANSMISSION. THE CONTACT'S DAUGHTER THEN TOOK THE VEHICLE TO JANNELL MOTORS INC LOCATED AT (2000 WASHINGTON ST, HANOVER, MA 02339) WHERE THE CONTACT WAS PROVIDED AN ESTIMATE TO HAVE A DIAGNOSTIC TEST PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Mar 17, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CAPITOL FORD LOCATED AT (919 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) WHERE THE CONTACT WAS INFORMED THAT THE POWERTRAIN CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT IF THE POWERTRAIN CONTROL MODULE WAS REPLACED, THERE WAS NO GUARANTEES THAT THE FAILURE WOULD BE RESOLVED. THE VEHICLE WAS THEN TAKEN TO THE FORD STORE MORGAN HILL LOCATED AT (17045 CONDIT RD, MORGAN HILL, CA 95037) AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED HOWEVER, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING SLOW SPEEDS. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS DIAGNOSED WITH A DEFECTIVE TRANSMISSION CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Mar 13, 2020
2102 FORD FOCUS - HAVE TRANSMISSION SKIPPING AND ALSO COULD NOT GET THE GEAR SHIFT TO GO FROM PARK TO DRIVE . WAS STICK FOR 2 HOURS IN THE WINTER MONTHS UNTIL TOW ARRIVED.
Power train, Engine, Fuel/propulsion system, Mar 11, 2020
WHEN YOU DEPRESS THE ACCELERATOR PEDDLE THE RPMS MAX OUT .IT WILL STUDDER FOR A FEW SECOND THEN THE RPMS WILL PLUMMET TO ZERO OR ONE.THE ENGINE STALLS WHILE IN MOTION.WHILE OPERATING THE VEHICLE ON A STRAIGHT FLAT ROAD.THE RPMS ARE ALL OVER THE ENGINE LOOSES POWER SURGES AND CUTS OUT.WHEN DRIVING UP HILL OR AN INCLINE THE ENGINE WILL LOOSE UP TO HALF ITS POWER AND THE CAR WILL DERASTICALLY LOOSE ACCELERATOR POWER.THE STEERING IS IRRATIC .IT SHAKES AND CAUSES THE VEHICLE TO LURCH .IT IS UNSAFE TO OPERATE ON PUBLIC ROADWAYS.SINCE RECALL SERVICE I'VE HAD TO RETURN THE CAR TO THE RECALL SERVICE PROVIDER.THE CAR NOW HAS SO MANY PROBLEMS IT SITS IN MY DRIVEWAY.SINCE OCTOBER I'VE PAID FULL COVERAGE INSURANCE FOR A CAR THE FORD MOTOR COMPANY AND SUB SITIARY COMPANIES OF THAT COMPANY REFUSE TO HONOR THEIR RE-CALLS AND SERVICES STEMMING FROM THOSE RECALLS.*DT*JB
Power train, Mar 11, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, A MESSAGE DISPLAYED STATING; TRANSMISSION HOT, WAIT 5 MINUTES. THE VEHICLE LOSS MOTIVE POWER. THE CONTACT FOLLOWED THE WARNING LIGHT DIRECTIONS; HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V523000(POWER TRAIN) AS A POSSIBLE CAUSE OF THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.*DT*JB
Power train, Mar 10, 2020
I WAS LEAVING WORK WHEN I GOT ON THE FREEWAY WHEN I STEP ON THE GAS PEDAL THE CENTER OF THE CAR MAINLY THE TRANSMISSION START TO SHAKE AND THE CAR WOULD STOP MOVE, THE MORE I PRESS ON THE PEDAL THE LOUDER THE SHAKING GET AND THE CAR WOULD NOT ACCELERATE I HAD TO PULL OVER TO THE SIDE OF THE ROAD SHUT THE CAR OFF AND WAIT FOR 15 MINUTES THEN START IT AGAIN TRY TO MOVE IT BUT IT WAS MOVING SLOWLY I EVENTUALLY REACH HOME.
Power train, Mar 10, 2020
MY TRANSMISSION IS SLOW ON TAKE OFF SLIPS IN CORNERING HAS A VIBRATION WHILE RUNNING. IT HESITATES AND LUNGES. IN TOWN AND ON HIGHWAY RUNNING.THIS IS THE 2ND TRANSMISSION.
Power train, Mar 10, 2020
I WENT TO A FORD DEALERSHIP FOR A POSSIBLE TRANSMISSION ISSUE, UNCOMFORTABLE GEAR SHIFTS AND ACCELERATION LAG, THAT I HAVE WITH MY 2012 FORD FOCUS IN 9/13/2019. THEY TOLD ME THAT MY CAR HAD A FIELD SERVICE ACTION (TECHNICALLY IS NOT A RECALL) THAT HAD EXPIRED COUPLE MONTHS AGO, AND THEY COULD NOT DO ANYTHING. THEY PROVIDED ME SOME PAPERS THAT EXPLAINS OPERATION CHARACTERISTICS OF THEIR FAULTY TRANSMISSION. IN SIX MONTHS TO THIS DATE, MY ISSUE WITH THE TRANSMISSION GOT WORSE. AFTER 30 MINUTES OF DRIVING, MY ENTIRE CAR STARTS SHAKING IN FIRST AND SECOND GEARS, AND BECOMES UNSAFE TO DRIVE BECAUSE IT SOMETIMES TAKES DANGEROUSLY LONG TIME TO SPEED UP. TODAY I WENT TO A LOCAL MECHANIC SHOP AND CONTACTED FORD CUSTOMER SERVICE. MY MECHANIC ESTIMATES THE COSTS OF REPAIR TO BE $1500, AND FORD CUSTOMER SERVICE ONLY TELLS ME THAT THEIR FIELD SERVICE ACTION (14M01) HAS EXPIRED AND WOULD NOT TAKE THE RESPONSIBILITY FOR THEIR FAULTY TRANSMISSION ANYMORE.
Power train, Engine, Mar 10, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE WOULD SHUDDERED AND HESITATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. NO FURTHER INFORMATION WAS AVAILABLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.
Power train, Mar 3, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE COMING TO A COMPLETE STOP THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MARSHAL MIZE FORD LOCATED AT (5348 TN-153, HIXSON, TN 37343) TO BE DIAGNOSED. THE DIAGNOSIS WAS A PLATE CYLINDER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Power train, Mar 3, 2020
WHILE THE VEHICLE WAS PARKED, I USED THE SHIFT LEVER TO PLACE THE VEHICLE ON REVERSE. HOWEVER, EACH TIME THE SHIFT LEVER WAS PLACED ON REVERSE IT WOULD SLIP INTO NEUTRAL. ADDITIONALLY, WHILE THE VEHICLE WAS ON DRIVE IT WOULD SHIFT TO THE NEXT GEAR IN A ROUGH MANNER, CAUSING THE VEHICLE TO JERK BEFORE ENGAGING THE NEXT GEAR.
Power train, Feb 26, 2020
2012 FORD FOCUS NOTHING BUT TROUBLE WITH TRANSMISSION! HAS BEEN REPAIRED 3 TIMES SINCE WE BOUGHT THIS FOR OUR DAUGHTER TO ATTEND COLLEGE. EXTREMELY DANGEROUS VEHICLE IT LOSES POWER SUDDENDLY SHUDDERS AND SHAKES CAN BARELY GET PULLED OVER TO KEEP FROM BEING INVOLVED IN AN ACCIDENT. LAST REPAIR BY FORD DEALER WAS 8-15-2018. TRANSMISSION IS SLIPPING AGAIN!. I COULD SAY MORE BUT DO NOT FEEL THAT ANYONE IS LISTENING TO HOW DANGEROUS THIS VEHICLE REALLY IS AS NUMEROUS COMPLAINTS HAVE BEEN MADE. REALLY FEEL FORD GOT AWAY WITH A MAJOR SCREWUP AND HAVE NOT BEEN HELD ACCOUNTABLE BY ANYONE! GOING TO HAVE TO TRADE THIS IN AND IT SHOULD NEVER BE SOLD AGAIN BUT THEY WILL SELL IT TO SOME POOR SOUL JUST LAS IT WAS SOLD TO ME! 1ST REPAIR11-2012 BY PREVIOUS OWNER 2ND REPAIR 7-16-2014 3RD REPAIR8-25-17 4TH REPAIR 8-15-2018
Power train, Engine, Fuel/propulsion system, Feb 22, 2020
THE FAMILY HAS TAKEN ALL THREE OF OUR FORD VEHICLES TO THE SAME DEALERSHIP FOR SERVICE SINCE WE PURCHASED THEM AND THEY HAVE NOT TAKEN RECALL ACTION. THE FOCUS NOT ONLY HAS THIS RECALL BUT THE SHUDDER RECALL, THAT THE DEALER ADVISED THAT IT WOULD COST US $1,500 BECAUSE THE RECALL REQUIRES CLUTCH REPLACEMENT. WE RECEIVED NOTICES FOR THE TCM, SHUDDER/SHAFT SEALS, AND CPV WITH NO ACTIONS TAKEN. THE FAMILY'S RECORD IS THAT OUR MAINTENANCE SCHEDULE HAS BEEN CONSISTENT VISITS WITH THE DEALER'S ASSIGNED RETURN DATES AND NOTHING LESS. THE FAMILY SHOULD NOT HAVE TO PAY FOR A RECALL FOR THAT KIND OF MONEY. THAT AMOUNT SHOULD BE DOUBLED AND SUBMITTED TO US AS A DOWN PAYMENT ON A NEW FORD VEHICLE. WE ARE NOT LIKING WHAT SEXTON FORD TOLD US THOUGH WE HAVE BEEN NOWHERE ELSE FOR MAINTENANCE EXCEPT THEM SINCE DAY ONE! NOW, WE ARE BEING NOTIFIED OF NOTHING BEING DONE IAW WHAT SUPPOSED TO HAD BEEN DONE ALREADY.
Steering, Power train, Feb 22, 2020
POWER ASSIST FAILED WHILE DRIVING. COULD NOT TURN THE WHEEL PROPERLY. CAR STARTED SHAKING AND SOUNDED LIKE ENGINE WAS GOING TO FAIL. ONLY 108,000 MILES
Power train, Feb 19, 2020
THE CAR BEGAN HAVING TROUBLES SHIFTING AROUND 10-15 MPH. IT WOULD SHAKE/RATTLE AND WOULD STRUGGLE GETTING INTO THE NEXT GEAR. AROUND 20 MPH, THERE WOULD BE A GRINDING SOUND. THIS OCCURRED FOR ABOUT A WEEK BEFORE I HAD IT CHECKED BY A MECHANIC. THEY INFORMED ME THE CLUTCH AND TRANSMISSION ARE GOING OUT AND THIS IS A COMMON PROBLEM WITH THESE CARS.
Power train, Electrical system, Engine, Feb 18, 2020
I WAS DRIVING AT A SPEED OF 65MPH AND MY FORD FOCUS DISPLAYED A YELLOW WRENCH AND A STOP SAFELY NOW TRIANGLE, THE CAR LOST POWER AND THE STEERING WHEEL LOCKED UP. I WAS ALMOST REAR ENDED AND FOUGHT WITH THE CAR TO COAST TO THE SIDE OF THE ROAD
Power train, Feb 18, 2020
WHEN THE VEHICLE IS PUT IN DRIVE AND YOU TAKE OFF THERE IS A LOT OF SHUDDERING IN AS MUCH AS THE VEHICLE WILL HESITATE SO MUCH THAT NOW THAT THE HESITATION ALMOST CAUSED A WRECK; SEVERAL TIMES. THERE IS ALSO A LOUD GURGLING SOUND GOING ON IN THIS PROCESS. SUPPOSEDLY A MECHANIC LOOKED AT IT WHO WAS ONCE A FORD MECHANIC WHERE HE STATED THERE IS NOTHING WRONG WITH THE CAR OR TRANSMISSION. THEY WERE MADE LIKE THIS. THIS IS NOT A SAFE CAR TO DRIVE!
Power train, Structure, Feb 16, 2020
VEHICLE TRANSMISSION JERKY - MORE NOTICEABLE A FEW WEEKS AFTER PURCHASE FROM FORD DEALERSHIP VA BEACH FORD APRIL/MAY 2016. DEALER SAID IT HAD TO LEARN DRIVING STYLE, THEY ALSO UPDATED SOME SOFTWARE IN 2016 - PROVIDED NO DOCUMENTATION FOR UPDATE - AFTER UPDATE CAR SEEMED QUIETER. ALMOST 1.5YEARS LATER THE VEHICLE CUT OFF ON A BACK ROAD WITH MY HUSBAND AND 5 YEAR OLD DAUGHTER WHILST IN MOTION. TOOK IT TO A FORD DEALER OVERSEAS WHERE WE ARE STATIONED. IN OCTOBER 2017 THEY SWITCHED THE TCM BOX, CAR WORKED WAY BETTER. AS OF JANUARY 2020, THE SHUDDER/JERKING HAS RETURNED AND WE ALSO NOW HAVE DOOR LOCK ACTUATOR FAILURE, WE HAD ONE BEFORE WE FOUND OUT IT WAS A WARRANTY REPAIR ISSUE AND HAD A LOCAL MECHANIC REPAIR ONE OF THE REAR ONES. WAS DRIVING AND FOR SOME REASON THE DRIVER'S SIDE LOCK WOULD NOT HOLD TO CAR FRAME. DEALER HAD TO ORDER THE LOCKS TO REPLACE ON TWO FRONT DOOR POSITIONS. NOT SURE WHY THEY ARE NOT REPLACING ALL THE LOCKS. WE HAVE ALSO TOLD FORD USA, FORD USA EUROPE REPRESENTATIVE AND FORD ITALY ABOUT THE SHUDDERING RETURNING AND THEY ALL SENT US BACK TO ONE OF THE OTHER PARTIES. I BELIEVE THEY DON'T CARE ANYMORE SINCE THEY ARE IN THE HOLE. WHEN WE ASKED FORD USA FOR ASSISTANCE TOLD US THAT MILITARY AUTOSOURCE WOULD ASSIST IN ALL SERVICE RELATED ISSUES. EVEN MILITARY AUTOSOURCE HAS BACKED OUT OF TRYING TO LIFT A FINGER TO ASSIST SINCE THIS TRANSMISSION ISSUE IS BIGGER THAN THEM. LOOKS LIKE THEY HAVE ESSENTIALLY BEGAN TO CUT TIES WITH ANY CAR CUSTOMER OWNERS IN THE USA MARKET.
Power train, Feb 15, 2020
I HAVE ABOUT 98000 MILES ON MY 2012 FOCUS AND I JUST HAS A MESSAGE WARNING ME OF TRANSMISSION ISSUES. BEFORE THE WARNING THERE WERE NO PROBLEMS SHIFTING BUT AS SOON AS THE WARNING CAME ON IT HAS A HESITATION IN THE GEAR SHIFTS. AFTER I TURNED THE CAR OFF AND BACK ON IT HAD NO ISSUES SO I CHANGED IT TO MANUAL SHIFT AND I HAD NO MORE ISSUES FOR THE TIME BEING BUT I LOOKED UNDER THE CAR AND THERE IS A VERY LIGHT DRIP AROUND THE POINT THAT THE TRANSMISSION MEATS THE ENGINE SO IM GUESSING IT IS THE COMMON ISSUE OF BAD SEALS AND A CONTAMINATED CLUTCH.
Power train, Feb 14, 2020
I HAVE HAD NOUMOROUS ISSUES REGARDING THE TRANSMISSION. THE VEHICLE SHUT OFF WHILE DRIVING, LOSING ALL POWER TRYING TO ACCELERATE, SHUTTERS REALLY BAD WHEN SHIFTING, THE TRANSMISSION LIGHT COME ON RANDOMLY AND SHUTS OFF BEFORE I CAN GET IN TO THE DEALERSHIP TO HAVE IT CHECKED OUT, AND WHEN THEY LOOK AT IT THEY TELL ME IF THE LIGHT ISN'T ON THEY CAN'T DIAGNOSE IT. NOW MY WARRANTY IS UP I AM STILL HAVING PROBLEMS AND REFUSE TO PAY THOUSANDS OF DOLLARS TO GET IT FIXED ON A CAR THAT IS WORTH ALMOST NOTHING BECAUSE OF THE MANUFACTURER ISSUES DRIVING THE VALUE DOWN DUE TO THERE NEGLIGENCE AND NOT WANTING TO REALLY FIX THE ISSUES THAT HAVE PLAGUED THIS VEHICLE. THESE PROBLEMS HAVE HAPPENED ON AND OFF FOR THE LAST 5 YEARS AND ARE CONTINUING TO THIS DAY.