2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: power train
1,459 reports, newest first. Show all
Power train, Dec 6, 2019
THE BIGGEST COMPLAINT I HAVE IS THE ANNOYING SHUDDERING. IT'S NOTICEABLE ON LIGHT ACCELERATING. SOMETIMES THE SHUDDERING IS SO BAD THAT YOU CAN'T HARDLY ACCELERATE WHEN PULLING OUT INTO TRAFFIC OR AFTER PULLING OFF AFTER YOU HAVE STOP AT A STOP SIGN OR STOP LIGHT. THIS HAS BEEN GOING ON SINCE I GOT THE CAR IN OCTOBER OF 2017 I'VE TAKEN IT TO THE DEALERSHIP FOR THIS ISSUE & THEY TOLD ME THAT'S HOW THE CAR IS SUPPOSED TO DRIVE.
Power train, Dec 6, 2019
WHEN I ACCELERATE IT SOUNDS LIKE THE CAR IS IN "NEUTRAL" AND THE LEFT FRONT TIRE/WHEEL IS MAKE A SKIDDING SOUND. RANDOM AND UNEXPECTED WHEN IT HAPPENS. HAS BEEN DOING THIS SINCE SUMMER AND I THOUGHT ONE OF THE RECALLS MIGHT FIX THE PROBLEM. TAKING IT TO THREE PLACES SINCE IT SOUNDS LIKE IT MIGHT BE THE DESIGN OF THE DPS6 TRANSMISSION. IT ONLY HAPPENS WHEN I AM ACCELERATING FROM A DEAD STOP SUCH AS A STOP LIGHT OR WHEN PULLING OUT ONTO A ROAD. HAS HAPPENED 5 OR 6 TIMES SINCE SUMMER.
Power train, Dec 6, 2019
DRIVING FORD FOCUS ON HIGHWAY AT ROUGHLY 70 MPH. CAR DASH GAVE ERROR SAYING TRANSMISSION MALFUNCTION WHILE DRIVING. AFTER ERROR CAME UP WHILE DRIVING, WHEN I HIT THE GAS PEDAL, NOTHING HAPPENED AND I LOST ALL ACCELERATION CONTROL OF VEHICLE. I HAD TO COAST TO SIDE OF HIGHWAY. TURNED OFF CAR LET IT SIT ON HIGHWAY SHOULDER. WHEN RESTARTED, THE CAR MOVED BUT DID NOT ACCELERATE WHEN I HIT THE GAS. TOOK CAR TO FORD SERVICE CENTER WHERE THEY SAID ISSUE WAS WITH TCM AND CLUTCH WHICH CAUSED THE CAR TO GO INTO A NEUTRAL STATE WHILE DRIVING.
Power train, Dec 6, 2019
WHEN DRIVING ON THE INTERSTATE THE VEHICLES TRANSMISSION MALFUNCTIONS. IT DISPLAYS A WARNING STATING THE TRANSMISSION IS OVERHEATING AND MUST BE SERVICED. THE VEHICLE LOOSES ALL POWER AND WHEN GOING 65 MPH (IF IT EVER REACHES THAT) ALL OF A SUDDEN CARS HAVE TO SWERVE AROUND ME BECAUSE THE CAR HAS NO POWER TO CONTINUE. TWICE I ALMOST GOT HIT FROM BEHIND BEING STUCK IN THE MIDDLE OF THE INTERSTATE.
Power train, Dec 5, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE GEAR FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE. A MECHANIC CAME TO THE CONTACT'S HOME AND DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO ANOTHER INDEPENDENT MECHANIC AND, WHILE DRIVING, THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE FAILURE INDICATED THAT THE TRANSMISSION WAS OVERHEATING. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO AUTONATION CHEVROLET VALENCIA (23649 VALENCIA BLVD, SANTA CLARITA, CA 91355) WHERE IT WAS DIAGNOSED THAT THE TCM CODE AND THE DUAL CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE ON THE WAY TO THE DEALER, THE VEHICLE STALLED AND WAS PUSHED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED, BUT HESITATED TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: CAS17998196-C0F7C0. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Power train, Vehicle speed control, Dec 2, 2019
MY WIFE WAS TURNING AT A INTERSECTION AND THE CAR LOST POWER AND MOTOR JUST REVVED LIKE IT WAS IN NEUTRAL. MY GRANDDAUGHTER WAS AND HER CAR SEAT IN BACK AND I WAS IN PASSENGER SEAT. WE ALMOST GOT T BONED BY ANOTHER CAR. LUCKILY WE WERE NOT. . AFTER LOOKING UP THIS HAPPENING TO OTHERS. HOW HAVE YOU NOT LET THE PUBLIC KNOW HOW UNSAFE THESE CARS ARE???
Power train, Electrical system, Engine, Dec 1, 2019
WE TOOK THE CAR IN TO GET FIXED BECAUSE THE CHECK ENGINE LIGHT WAS ON. WHEN I TURN ON THE CAR AND START DRIVING THE CAR FEELS LIKE IT LOSES ITS SPEED AND IT FEELS LIKE THE CAR IS BEING PULLED BACK EVERY TIME ITS DRIVEN FORWARD. THE CAR FEELS AS IF ITS BEING FORCED TO DRIVE AND IT HAPPENS EVERY TIME THE CAR IS BEING DRIVEN. WE TOOK IT IN TO STAR FORD LINCOLN GLENDALE ON 1101 S BRAND BLVD GLENDALE, CA 91204, PHONE NUMBER (818)502-1901 WHERE THEY TOLD US THEY FIXED THE CAR BUT THE CAR REMAINED WITH THE SAME PROBLEMS WITH NO EVIDENCE OF FIXED DIFFERENCE. WHEN WE PICKED UP THE CAR AFTER DROPPING IT OF AT STAR FORD LINCOLN WE HAD TO JUMP START THE CAR BECAUSE IT NO LONGER TURNED EVEN THOUGH THE CAR WOULD TURN ON BEFORE WE DROPPED IT OFF. THE CAR ALSO STARTED LEAKING WATER FROM THE RADIATOR EVEN THOUGH THAT WAS NOT ONE OF THE REASONS WE LEFT THE CAR THERE. AFTER PICKING UP THE CAR FRO THERE IT HAS BEEN REMAINED PARK BECAUSE WE CAN NOT MOVE IT.
Power train, Nov 29, 2019
P073E DTC DEALER RECOMMENDS NEW TRANSMISSION AFTER CHANGING SHIFT MODULE. DAUGHTER WAS ALMOST REAR ENDED WHEN VEHICLE APPRUPTLY LOST POWER ON MAJOR ROADWAY.
Power train, Nov 22, 2019
FORD DEALERSHIP STATES "CLUTCH SHUDDER PROBLEM" OCCURRING, BUT THERES A SERVICE CALL ON IT ONLY TO INFORM ME THAT THE WARRANTY HAS RUN OUT AND THE EXTENSION ON THE REPAIRS OF THIS HAVE EXPIRED. I WAS NEVER INFORMED OF THIS REPAIR, HAD MY SERVICES COMPLETED. WHEN INQUIRING TO THE FORD DEALERSHIP THAT SERVICED THE TRANSMISSION FOR $249 LAST MARCH,AS WELL AS FORD CUSTOMER RELATIONS DEPT, I WAS INFORMED BY BOTH THAT UNLESS SOMEONE COMES IN WITH THIS COMPLAINT THEY DO NOT REPAIR IT. LUCKY ME IT HAS LASTED 9 MONTHS PAST THE "SERVICE CALL EXTENSION DATE", 9 MONTHS PAST THE "MANUFACTURER WARRANTY". THIS I ALSO BELIEVE IS THE RESULT OF THE GAS VALVE NOT MALFUNCTIONING SINCE PRIOR TO THE RECALL FOR THAT-BACK IN 2015 I REPORTED THIS AND IN 2016 PRIOR TO THE SERVICE CALL FOR THE TCM I HAD IT SERVICED AS WELL! NOW THEY ARE ACTING AS IF THEY DID NOT KNOW THE DUAL-CLUTCH TRANSMISSION WAS FAULTY AND ARE REFUSING TO REPAIR THEIR FAULTY PARTS! I'M A NURSE FOR THE FEDERAL GOVERNMENT, I JUST WANT TO GET BACK AND FORTH TO WORK IN THE VEHICLE I PAY FOR (7 PAYMENTS REMAINING BY THE WAY)!! MAKE THEM FIX THEIR MISTAKE! THE GAS VALVE STALLING THE CAR PROBABLY RELATED TO THE TRANSMISSION PROBLEMS NOW HAVING IT HAD STALLED THE CARS BEFORE THEY OWNED THAT PROBLEM!! FOR THE RECORD THERE WERE FAR LESS MILES ON MY CAR WHEN THEY HAD TO REPAIR THE TCM!
Power train, Nov 21, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE ACCELERATED, IT SHUDDERED WITHOUT WARNING AND THEN RETURNED TO NORMAL AFTER A COUPLE OF SECONDS. THE VEHICLE WAS TAKEN TO PARIS FORD-LINCOLN (2020 NE LOOP 286, PARIS, TX 75460, (903) 784-2566) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS TEST DRIVEN. THE MECHANIC CONFIRMED THAT THE VEHICLE VIBRATED AND SHUDDERED WHILE ACCELERATING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 13V523000 (POWER TRAIN) AND 19V515000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.
Power train, Nov 21, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 5 MPH, THE VEHICLE BEGAN TO HESITATE AND AN ABNORMAL NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE CONTACT CALLED AUTONATION FORD MOBILE (LOCATED AT 901 EAST INTERSTATE 65 SERVICE RD S, MOBILE, AL 36606, (251) 202-2016) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 115,000.
Power train, Electrical system, Nov 20, 2019
I RECENTLY SUBMITTED A COMPLAINT AND RECEIVED A PURGE VALVE RECALL FROM FORD. THE VEHICLE WAS TAKEN IN ON SEPT 6 AND REPAIRED. ON SEPT 11TH I WENT TO START THE VEHICLE AND IT HESITATED TO START. I TRIED AGAIN IT STARTED AND A NOTIFICATION CAME ON STATING TRANSMISSION MALFUNCTION SERVICE NOW. I HAD MY TRANSMISSION FIXED IN OCTOBER 2018 AND STILL HAVE HAD CONSTANT ISSUES. THE CAR STILL STALLS AND GOES IN AND OUT OF GEARS. THE CAR HESITATES WHEN TURNING OR PRESSING ON GAS TO ACCELERATE. AFTER A RECENT OIL CHANGE THE EMPLOYEE TRIED TO CHANGE MY HEADLIGHT AS IT WENT OUT AND 4 BULBS LATER HE DETERMINED THE WIRING ON THE VEHICLE IS HORRIBLE.ON NOV 2ND MY CAR HESITATES TO START AND CHECK ENGINE LIGHT RETURNS STATING TRANSMISSION MALFUNCTION. I BROUGHT THE CAR INTO A SHOP AND THEY THOUGHT TO CHANGE THE BATTERY AND PULLED A CODE SHOWING CLUTCH POSITION SENSOR IN TRANSMISSION. THE PASSENGER REAR SEAT BELT ALSO HAS A MALFUNCTION. IM STILL PAYING ON THIS VEHICLE AND STILL HAVE 11000 TO GO. EVERY YEAR THERE IS A CONSTANT ISSUE. IM NOT COVERED UNDER THE WARRANTY AND WHEN I WAS AT THE DEALERSHIP STATED THE CAR DIDN'T NEED WORK AND WOULDN'T REPAIR IT. MY BIGGEST FEAR IS DRIVING WITH MY CHILDREN AND THE CAR STALLS WHILE TURNING AND SOMEONE GETTING HURT. IVE SPENT THOUSANDS OF DOLLARS ON THIS VEHICLE FOR THE SAME ISSUES WITHIN THIS TRANSMISSION AND FORD DOESN'T WANT TO FIX IT.
Power train, Engine, Nov 19, 2019
I WAS DRIVING ABOUT 40 MPH ON A CITY STREET WHEN THE WARNING MESSAGE "TRANSMISSION NOT IN PARK" FLASHED AND THE SPEEDOMETER WENT TO ZERO. I PULLED OVER AND PUT THE CAR IN PARK AND EVERYTHING SHUT OFF. I WAS ABLE TO RESTART THE CAR. I HAVE HAD ALL FACTORY RECALLS REPLACED AND MOST RECENTLY THE CATALYTIC CONVERTER REPLACED AS WELL.THE CHECK ENGINE LIGHT OR ANY OTHER WARNING LIGHTS WERE NOT ON WHEN THIS OCCURRED.
Power train, Nov 18, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH OR LESS, THE VEHICLE SHUDDERED AND JERKED. ALSO, THE TRANSMISSION WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLER FORD LINCOLN (1596 NJ-38, LUMBERTON, NJ 08048, (609) 261-7836) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 3193737765. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 130,000.
Power train, Nov 15, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED, LOST POWER, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER, TURNED THE VEHICLE OFF AND ON, BUT THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE CONTACT ATTEMPTED TO SHIFT INTO REVERSE, BUT WAS UNSUCCESSFUL. THE CONTACT WAS ABLE TO DRIVE AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO GLENN BUSH FORD (619 1ST ST, APOLLO, PA 15613, (724) 478-4113) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) WAS REFERENCED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,740.
Power train, Nov 15, 2019
DURING MY DRIVING, THE ENGINE ACCELERATES BY ITSELF AND LOST POWER, NO GEAR SHIFTING DURING DRIVING, I ONLY CAN DRIVE IT AT A MAX OF 1500 RPM A GO NO HIGHER THAN 35MHP. TRANSMISSION DTC P073A, P074A.
Power train, Nov 14, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS LIGHTLY DEPRESSED AND THE VEHICLE JERKED VIOLENTLY. IN ADDITION, THE TRANSMISSION MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,707. *BF *TR
Power train, Nov 14, 2019
VEHICLE CAME OUT OF GEAR IN A STOP LIGHT INTERSECTION WHILE TURNING LEFT. AN ACCIDENT WAS NARROWLY AVOIDED. THE TCM HAD BEEN REPLACED TWO DAYS PRIOR. I RETURNED THE CAR TO THE DEALERSHIP THAT REPLACED THE TCM, THEY KEPT THE CAR FOR FIVE DAYS, STATED THEY COULD NOT REPRODUCE THE FAILURE, AND REFUSED TO TAKE FURTHER ACTION. I FEEL THE CAR IS UNSAFE AND FORD IS REFUSING TO ADDRESS THE PROBLEM. HISTORICALLY, WE HAVE HAD FIVE CLUTCH PACKS REPLACED AND AT LEAST THREE TCM'S. FURTHERMORE, THIS VEHICLE HAS BEEN IN THE SHOP FOR TRANSMISSION REPAIR MORE THAN 60 DAYS IN THE PAST FIVE YEARS.
Power train, Nov 12, 2019
MY GIRLFRIEND BOUGHT THIS CAR AND WE BELIEVE HAS A DUEL CLUTCH ISSUE AND ALL THE FORD GARAGES WE TAKE IT TO SAY THERE IS NOTHING THEY CAN DO ABOUT IT ONLY HAS 50,000 MILES ON IT. SHE SPENT HER HARD EARNED MONEY ON IT AND MAKES MY HEART ACE TO KNOW THAT SHE HAD TO DRIVE AROUND WITH HER CAR LIKE THIS WE NEED HELP !!!
Power train, Air bags, Nov 8, 2019
THIS WAS A RECALL ALREADY THAT IS HAZARDOUS TO ALL DRIVERS ON THE ROAD INCLUDONG THE DRIVER. THE CAR WILL STALL,STUDDER,AND GIVE NO POWER WHEN PULLING OFF. I CANT UNDERSTAND HOW SOMETHING SO DANGEROUS THAT ALSO COST ME MY LIFE WOULD HAVE A LIMITED WARRANTY ON A SAFTEY RECALL. THIS SHOULD BE A LIFETIME WARRANTY ON THIS. BECAUSE THEY CAIM TO FIX THE ISSUE BUT IF IT CONTINUES TO BREAK DOWN AFTER 2 MONTHS 3 MONTHS. WHY IS THEIR A LIMITED TIME FRAME ON SAFETY RECALL AND THE SAFTEY OF DRIVERS AND THE OWNER.THIS HAS CAUSED ACCIDENT TO OTHERS. BECAUSE WHEN A RECALL IS DONE. YOU BELIEVE THE ISSUE IS FIXED. IT SHOULD CONTINUE TO HAVE THE SAME PROBLEM. THEN THE LIMITED WARRANTY IS UP. NOW YOU'RE STUCK WITH A SAFETY HAZARDOUS CAR THAT IS DANGEROUS TO PUT ON THE ROAD. PLEASE HELP. I DID STALL ON THE ROAD I HAD TO GET THE CAR TOWED. I WAS STALLED DUE TO THIS RECALL. NOW IT'S HAPPENING ABOUT. DRIVERS SAFETY SHOULDNT HAVE A LIMIT THIS OTHER INCIDENT OCCURRED DUE TO THEIR WARRANTY NOT HOLDING UP WITH KEEPING THE ROADS SAFE. THE SAME SAFETY RECALL IS NOW STARTING TO CAUSE ROAD HAZARDOUS ISSUES AGAIN THAT WILL BE UNSAFE FOR THE ROAD AND MYSELF. THE CARS NOT EVEN 10 YEARS OLD.
Power train, Engine, Fuel/propulsion system, Nov 8, 2019
WHILE IN COLUMBUS, OHIO, CAUGHT IN HEAVY TRAFFIC, UPHILL, A RED "TRANSMISSION MALFUNCTION!" LIGHT WENT ON, AND THE CAR IMMEDIATELY STARTED SHUDDERING AND LURCHING FORWARD. I WAS ONLY GOING 5 - 10 MPH IN TRAFFIC, BUT THE CAR WAS ALSO SHAKING AND WHEN I CAME TO A FULL STOP THE RPMS WOULD GO UP AND DOWN
Power train, Nov 7, 2019
I HAD AN EXTENDED WARRANTY ON MY 2012 FORD FOCUS. TRANSMISSION. IT IS STILL WAY UNDER MILEAGE ONLY 50,000 ON MY CAR. JUST RECENTLY HAD A PROBLEM WITH MY CAR AND IT HAS TO DO TO DEFAULTS IN THE CLUTH. MY MY CAR IS AT THE FORD DEALERSHIP IN WILLIAMSBURG RIGHT NOW WAITING ON FORD HEADQUARTERS TO DECIDE IF THEY ARE GOING TO COVER THE EXPENSES OR NOT. MY WARRANTY EXPIRED 2 MONTHS BEFORE THIS HAPPENED. BUT STILL WAY UNDER MILEAGE ON WARRANTY. I TOOK IT TO FORD DEALERSHIP IN WILLIAMSBURG VA THEY SAID THE COST TO ME WOULD BE 1,600.00. THEY SAID THEY WERE CONTACTING THE MAIN HEADQUARTERS TO FORD ABOUT THIS MATTER TO SEE IF THEY WILL PAY FOR THIS SINCE THEY KNEW THERE WAS A PROBLEM IN THESE CARS WHEN THEY SOLD THEM. WAITING ON RESPONSE FROM HEADQUARTERS AT FORD TO SEE 8F THEY ARE GOING TO COVER THE COST . I FEEL THEY SHOULD. THIS HAPPENED WHILE DRIVING IT THE GEARS SLIPPING. THAT'S WHY I TOOK IT TO THE SHOP. IT'S AT WILLIAMSBURG FORD DEALERSHIP AS WE SEEK WAITING ON FORD TO GET BACK TO THEM AND IF THEY ARE GOING TO PAY FOR THE CLUTCH TO BE REPLAY ED IN MY 2012 FORD FOCUS.
Power train, Electrical system, Nov 6, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL WINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO UPTOWN FORD LINCOLN (2111 N MAYFAIR RD, MILWAUKEE, WI 53226, (414) 771-9000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 94,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *DL
Power train, Nov 6, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO DELAY AND HESITATE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT EXCEED 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED COLUMBIANA FORD (LOCATED AT 14851 SOUTH AVE, COLUMBIANA, OH 44408, (330) 482-3831) AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Power train, Engine, Fuel/propulsion system, Nov 3, 2019
CAR SHUTTERS AND STALLS. NOT MUCH POWER. HAD TCM REPAIRED AND THE DUAL CLUTCH MULTIPLE TIMES.