2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: power train
1,459 reports, newest first. Show all
Power train, Electrical system, Nov 1, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE NOISE CONTINUED WHEN THE IGNITION WAS TURNED OFF. THE VEHICLE WAS TAKEN TO LITHIA FORD LINCOLN OF BOISE (LOCATED AT 8853 W FAIRVIEW AVE, BOISE, ID 83704, (208) 398-2106) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC SYSTEM/TRANSMISSION AND ACM CORD FROM THE STEERING WHEEL TO THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
Power train, Nov 1, 2019
I DIDN'T GET TO FINISH MY 1ST COMPLAINT..ABOUT MY 2012 FORD FOCUS TRANSMISSION PROBLEM. IVE HAD THE TRANSMISSION FIXED TWICE ALREADY UNDER THE WARRANY AND NOW ITS DOING IT AGAIN AND MY WARRANTY RAN OUT 5 MOS. AGO SO FORD WONT FIX IT AGAIN? I DON'T UNDERSTAND WHY THIS ISN'T A RECALL? I AM SCARED TO DRIVE THIS CAR AND I HAVE 3 CHILDREN I DRIVE AROUND. AND NOW THE TRANSMISSION IS HESITATING AND SHUDDERING AGAIN AND I CANT AFFORD TO PAY FOR IT TO BE FIXED. PLEASE RECALL THE 2012 FORD FOCUS TRANSMISSION PROBLEMS SO I CAN GET MY CAR FIXED SO ME & MY KIDS FEEL SAFE ON THE ROAD !! PLEASE !! I JUST CANT BELIEVE ITS NOT RECALLED AFTER SEEING THE MILLIONS OF COMPLAINTS ABOUT THIS CAR AND TRANSMISSION PROBLEMS?? I DON'T UNDERSTAND THAT??
Power train, Oct 31, 2019
THE TRANSMISSION OF MY CAR SHUDDERS DURING LIGHT ACCELERATION WHEN IT GOES INTO MOTION FROM A STATIONARY POSITION. I HAVE BEEN FACING THIS ISSUE FOR A LONG TIME NOW. IT RUNS GREAT IN 1ST GEAR BUT WHEN IT SWITCHES TO 2ND IT SHUDDERS AND THEN SHIFTS. ALSO WHEN IT IS ON GEARS MORE THAN 2 IT RUNS FINE.
Power train, Oct 30, 2019
THIS 2012 FORD FOCUS HAS ONE OF THE ORIGINAL DPS6 TRANSMISSIONS WHICH IS FAILING AS TO BE EXPECTED BY DESIGN. FORD IS DENYING THE EXTENDED WARRANTY FOR 7 YEARS BECAUSE THE PURCHASE DATE WAS AUGUST 2011. THE VEHICLE IS A 2012 AND HERE WE ARE IN 2019. THIS IS 7 YEARS. THE VEHICLE IS DANGEROUS, SHIFTING HARD AND SLIPS OUT OF GEAR AND WON'T GO INTO DRIVE. THIS IS VERY DANGEROUS WHEN YOU NEED ACCELERATION ON THE FREEWAY OR WHERE EVER THE RISK MAY BE IN TRAFFIC CONDITIONS. THERE ARE 1000'S OF REPORTS ON THE MALFUNCTIONING TRANSMISSION AND I RECENTLY READ ON THE INTERNET THE NHTSA THIS YEAR IS FINALLY LOOKING INTO THIS PROBLEM THAT WAS SOLD TO MILLIONS OF CUSTOMERS. I HAVE HAD THE CAR DIAGNOSED AT A FORD DEALERSHIP WHO PROCEEDED TO PRICE GOUGE ME ON A REPAIR SINCE FORD WON'T HONOR THEIR CUSTOMER SATISFACTION. NO THIRD PARTY TRANSMISSION SHOPS WILL WORK ON THIS CAR AND THE CONSUMER IS SLAVED TO FORD FOR REPAIRS. DISHONEST PRICE GOUGING QUOTES TO BOOT. I WAS LURED IN WITH $1400.00 TO 1600.00 TO BRING THE CAR IN. 5 MONTHS LATER, WITH NO COOPERATION AND NUMEROUS PHONE CALLS, THEY DOUBLED THE PARTS PRICED FOR THE REPAIR UP TO $3200.00 PLUS IT COULD BE MORE. I WAS SO FED UP I TOWED THE VEHICLE OUT OF THERE AND BACK TO MY GARAGE. THIS HALF BAKED EXTENDED WARRANTY FORD PUT OUT FOR THIS TRANSMISSION IS EXACTLY THAT, HALF BAKED. THEY KNOW THIS TRANSMISSION WILL FAIL AND THE WARRANTY SHOULD HAVE COVERED ALL COMPONENTS FOR THIS MECHANICAL MONSTROSITY. THE CONSUMER IS OVER THE BARREL WITH FORD FIXING THIS PROBLEM AND THEY ARE TAKING ADVANTAGE OF THE SITUATION. I WAS DENIED THIS WARRANTY BY TWO MONTHS WHEN I FIRST INQUIRED ABOUT THE. IT'S A 2012 - 2019 7 YEARS. JUST BECAUSE IT WAS SOLD IN 2011 SHOULDN'T MAKE A DIFFERENCE. IT'S STILL THE SAME DANGEROUS MALFUNCTIONING TRANSMISSION OUT ON THE ROAD. I SURE HOPE THE NHTSA PUTS SOME PRESSURE ON FORD TO DO THE RIGHT THING.
Power train, Oct 30, 2019
TRANSMISSION HAVING TROUBLE CATCHING ALL GEARS WHILE DRIVING
Steering, Power train, Electrical system, Oct 29, 2019
LOSS OF POWER STEERING WHILE DRIVING, MY SPEED WAS 60MPH, NO WARNING ALL OF SUDDEN I COULDN'T TURN OR MANEUVER THE STEERING WHEEL. VERY DANGEROUS
Power train, Oct 24, 2019
TRANSMISSION FELT STUCK. DIDN'T WANT TO SHIFT GEARS. WHEN IT DID SHIFT INTO THE NEXT GEAR, THE CAR JUMPED. AT THE STOP LIGHT, TRIED TAKING OFF AND VEHICLE STALLED, THEN FINALLY SLIPPED INTO GEAR. THE CAR JUMPED AS IT SHIFTED INTO GEARS, BUT ONCE RIDING IT WAS OK, UNTIL I SLOWED DOWN. THE CAR WOULD JUMP AS THE GEARS SHIFTED DOWN. THIS HAS NEVER HAPPENED BEFORE
Power train, Oct 21, 2019
VEHICLE HAS FAULTY DUAL-CLUTCH TRANSMISSION WITH A CLUTCH THAT NEEDS REPAIRED. DEALERSHIP REFUSES TO FIX IT EVEN THOUGH IT'S UNDER AN EXTENDED WARRANTY. THE CAR IS PART OF THE FORD CLASS ACTION LAWSUIT DUE TO THE TRANSMISSION. VEHICLE IS A SAFETY RISK TO DRIVE BECAUSE THEY WON'T FIX IT AND THE CLUTCH COULD STOP WORKING WHILE DRIVING CAUSING A CRASH.
Power train, Oct 15, 2019
MY 2012 MODEL YEAR FORD FOCUS HAS A DEFECTIVE TRANSMISSION THAT HAS FAILED THREE TIMES BEFORE. NOW IT HAS FAILED FOR THE FOURTH TIME. THEY SYMPTOM IS FAILURE TO ENGAGE IN DRIVE AND THE CAR WILL NOT MOVE FROM STOP. IT WILL SHUDDER VIOLENTLY WHEN SHIFTING GEAR. THIS IS UNSAFE BECAUSE IT WILL HAPPEN WHEN DRIVING IN TRAFFIC ON CITY STREETS OR ON THE HIGHWAY. NOW THAT THE TRANMISSION HAS FAILED AGAIN FOR THE FORTH TIME, FORD WILL NOT PAY FOR THE REPAIR FULLY (THEY WILL ONLY COVER $750) WHILE I HAVE TO PAY THE REMAINING $1700. SINCE THIS TRANSMISSION PROBLEM HAS BEEN OCCURING SINCE IN BOUGHT THE CAR NEW IN 2011, I SHOULD NOT BE REPONSIBLE FOR THE REPAIR. FURTHERMORE THIS IS A SAFETY ISSUE THAT SHOULD BE FIXED ONCE AN FOR ALL BY FORD. THEY SHOULD NOT BE ALLOWED TO WALK AWAY FROM THIS PROBLEM THAT IS LATENT IN THEIR PRODUCT. HISTORY: BOUGHT VEHICLE NEW MAY 13, 2011 FIRST REPAIR (CLUTCH REPLACEMENT) SEPTEMBER 28, 2012 SECOND REPAIR FEBRUARY 28, 2015 THIRD REPAIR JUNE 29, 2017 FOURTH FAILURE (DOCUMENTED BY THE DEALER) SEPTEMBER 30, 2019. FORD WILL NOT COVER THE FULL REPAIR COST. INSTEAD I HAVE TO PAY $1700. THE DEALER FILED A CLAIM FOR ME WITH FORD AS FORD WILL NOT SPEAK TO ME ABOUT THIS ISSUE. THEY ADVISE ME TO ONLY WORK THROUGH THE DEALER WHEN I CALL THEM ON THE PHONE. THE DEALER HAS SINCE FILED AN APPEAL FOR ME AND INCLUDED ALL THE DOCUMENTATION WITH THE FULL HISTORY OF MY VEHICLE SHOWNING ALL THE PREVIOUS TIMES THAT THEY REPAIRED IT FOR THE SAME PROBLEM. HOWEVER FORD STILLL DID NOT AGREE TO COVER THE COST. THEY SAID $750 IS ALL THEY CAN AUTHORIZE FOR THIS REPAIR. I DO NOT KNOW HOW THEY CAME UP WITH THIS AMOUNT. HOWEVER, AS I SAID ABOVE, I THINK THIS IS A LATENT PROBLEM THAT INHERENT TO THIS CAR AND NOT RELATED TO HOW THE CAR IS USED. THE FAILURE OCCURS EVERY TWO YEARS. ITS IS NOT SAFE TO BE OUT IN TRAFFIC BECAUSE IT ME, MY FAMILY OR OTHERS.
Power train, Fuel/propulsion system, Oct 15, 2019
MY PURGE VALVE IS NOT WORKING PROPERLY WHICH HAS THROWN MY ENGINE LIGHT TO COME ON AND WHEN I PUT GAS IN IT AND START IT UP IT STALLS OUT ON ME.
Power train, Oct 14, 2019
THE 2012 FORD FOCUS HAS 71648 AND THE TRANSMISSION IS NO LONGER WORKING.THAT SEEMS TOO EARLY FOR A CAR'S TRANSMISSION TO NO LONGER BE WORKING. MY DAUGHTER WAS DRIVING THE VEHICLE AT ABOUT 55 MPH..AND THEN SHE STOPPED AND THEN IT WOULD NOT START UP CORRECTLY. WE HAD TO GET FAR TOWED.AND WAS TOLD IT IS THE TRANSMISSION.
Power train, Vehicle speed control, Engine, Oct 12, 2019
AS MANY OTHERS, NO, RATHER THOUSANDS OF OTHERS HAVE REPORTED THAT THE FAULTY DUAL CLUTCH TRANSMISSION OFFERED BY FORD FAILED AND ALMOST CAUSE AN ACCIDENT THAT COULD OF SERIOUSLY INJURED ME AND MY 2YR OLD DAUGHTER. WILL IT TAKE A DEATH FOR THE RECALL OF THIS FAULTY TRANSMISSION THAT FORD KNEW ABOUT, BEFORE ANYTHING IS ACTUALLY DONE? HOW PADDED ARE THEY MAKING YOUR POCKETS? DO YOUR JOB AND SAVE LIVES.
Power train, Fuel/propulsion system, Oct 9, 2019
CAR SUDDENLY LOSES POWER ON THE HIGHWAY. SOMETIMES THE TRANSMISSION GETS STUCK IN REVERSE. THIS HAS BEEN HAPPENING FOR MANY YEARS. THE FORD SERVICE CENTER HAS BEEN UNABLE TO RESOLVE THE PROBLEM. IT IS MY UNDERSTANDING THERE IS A RECALL INVOLVING THIS. THE DEALER HAS RECENTLY PROVIDED A LOANER BECAUSE MY CAR IS UNSAFE TO DRIVE, ACCORDING TO THE SERVICE MANAGER. I ALSO UNDERSTAND THERE HAS BEEN A RECENT LEGAL SETTLEMENT REGARDING THIS IN LOS ANGELS AND A TRIAL IS SET TO BEGIN IN SAN DIEGO WHERE I RESIDE. I WOULD LIKE TO HAVE THE PROBLEM RESOLVED AND A SAFE CAR TO DRIVE OR BE FAIRLY COMPENSATED SO I CAN PURCHASE A NEW CAR AND MOVE ON.
Power train, Oct 8, 2019
VEHICLE IS OPERATING LIKE A DRUNKEN SAILOR. STILL HAS MAJOR SHIFTING ISSUES.
Power train, Oct 7, 2019
WHILE DRIVING ON THE INTERSTATE THE VEHICLES TRANSMISSION DISENGAGES AND YOU ARE UNABLE TO ACCELERATE OR CONTROL THE VEHICLE. YOU MUST SAFELY REMOVE YOURSELF FROM THE ROADWAY. THIS HAS HAPPENED MULTIPLE TIMES AND FORD REFUSES TO HELP BECAUSE WE HAVE HAD ALL OF THE RECALLS FIXED. THIS IS PART OF THE TRANSMISSION ISSUE WITH THE COMPUTER. WE ARE ALSO EXPERIENCING THE JERKING OF THE TRANSMISSION AS IT TRIES TO SHIFT INTO THE CORRECT GEARS DUE TO THE CLUTCH. FORD REFUSES TO FIX THIS PROBLEM AS WELL BECAUSE WE HAVE ALREADY HAD IT RECALLED. THESE ISSUES ARE SERIOUS AND COULD CAUSE A MAJOR ACCIDENT OR FATALITY. THESE VEHICLES ARE NOT SAFE AND UNRELIABLE. FORD NEEDS TO STAND BEHIND THEIR PRODUCTS AND MAKE THINGS RIGHT WITH THE CUSTOMERS WHO OWN THESE VEHICLES.
Power train, Oct 7, 2019
CHECK ENGINE LIGHT WILL RANDOMLY COME ON, TRANSMISSION WILL MESS UP, AND THEN CHECK ENGINE WILL GO OFF, CAR WILL DRIVE FINE FOR A WEEK, THEN CONTINUE THE PROBLEM. SENT CAR TO GET LOOKED AT SAID THE COMPUTER WAS GIVING THE CODE FOR SWITCH B CLUTCH, SPENT 365$TO GET IT FIXED AND THEN A LITTLE OVER A WEEK LATER PROBLEMS STARTED AGAIN BUT WORSE THAN BEFORE. MY CAR ONLY HAD 76,000 MILES ON IT, SHOULDN'T HAVE ANY ISSUES WITH TRANSMISSION YET.
Power train, Oct 4, 2019
MY VEHICLE VIBRATES, SHIMMIES, AND SHAKES ON TAKE OFF AND ON TURNS. DANGEROUS TO DRIVE ESPECIALLY CROSSING A HIGHWAY. I HAVE HAD IT ACCESSED AT MY FORD DEALERSHIP AND THEY SAID TO REPLACE THE CLUTCH AND TRANSMISSION INPUT SEALS. THERE IS A PROGRAM OUT 14M01 THAT EXTENDS THE WARRANTY AND FIELD SERVICE ALERTS FOR THIS VEHICLE. FORD CUSTOMER SERVICE SAID THE VEHICLE IS COVERED. WHEN THE DEALERSHIP ENTERED IT IN THE SYSTEM, THE REPAIR WAS DENIED BY FORD. I KNOW THERE IS A LAW SUIT AGAINST FORD FOR THIS SAME PROBLEM. I NEED HELP TO GET MY VEHICLE REPAIRED BY FORD. THE CUSTOMER SERVICE SAID THAT THE DEALERSHIP SERVICE MANAGER SHOULD SUBMIT FOR WARRANTY. I DON'T UNDERSTAND WHY THERE ARE DENYING THIS REPAIR. I HOPE NOTHING ELSE GOES WRONG WITH THE LEAKING TRANSMISSION SEALS WHILE I AM DRIVING THE VEHICLE BECAUSE FORD REFUSES THE REPAIR. DRIVING SOMEWHERE WHERE THERE IS A STOP LIGHT ON EVERY CORNER WILL GIVE YOU WHIPLASH. CROSSING HIGHWAYS IS VERY DANGEROUS. YOU NEED TO MAKE SURE NOTHING IS COMING FOR A LONG WAY AWAY. THIS HAS HAPPENED SINCE I BOUGHT IT NEW IN 2012. AT FIRST I THOUGHT IT WAS BECAUSE IT WAS NEW. WHEN I TOOK IT TO THE FORD DEALERSHIP, I WAS TOLD THERE WAS NO FIX. NOW THERE IS A FIX. I TOOK IT THIS LAST TIME TO THE DEALERSHIP 9/23/2019. THERE AARE 41000 MILES ON THE VEHICLE. PLEASE HELP!
Power train, Oct 2, 2019
WHEN DRIVING IN STOP/GO TRAFFIC, TRANSMISSION PROBLEMS CAUSE THE CAR TO LURCH AND JERK. WHEN TRANSITIONING ONTO FREEWAY, AT TIMES THERE WILL BE MINIMAL POWER AS THE TRANSMISSION REFUSES TO SHIFT AND THE ENGINE STAYS BETWEEN 3500 TO 4500 RPMS. THIS RESULTS IN MERGING INTO 70 MPH TRAFFIC AT 30-40 MPH. WHEN TRANSITIONING FROM FREEWAY TO CITY ROAD, CAR WILL HAVE NO POWER FOR 3 TO 5 SECONDS AND THEN MASSIVE POWER LUNGING FORWARD FOR 2 TO 3 SECONDS BEFORE LOSING POWER AND ALLOWING FOR BRAKING.
Power train, Oct 2, 2019
TRANSMISSION JERKS IN AND OUT OF GEAR AND MOST RECENTLY WILL NOT SHIFT INTO DRIVE OR REVERSE.
Power train, Electrical system, Other or unspecified, Sep 30, 2019, crash
THREE WEEKS AFTER BUYING MY BRAND NEW 2012 FORD FOCUS, THE CAR BEGAN TO HESITATE ON THE HIGHWAY. I COMPLAINED TO THE DEALER WHO SAID IT WAS A FORD PROBLEM AND NOT THEIRS. THE FOLLOWING MONTH, I ALMOST DIED IN THE CAR. A REGIONAL MANAGER FROM FORD CAME TO THE DEALERSHIP TO SPEAK WITH ME, RESOLVED NOTHING. I FOLLOWED LEMON LAW PROTOCOL AND DOCUMENTED EVERYTHING THROUGH THE SERVICE DEPT. MORE THAN 12 VISITS. FOUR VISITS BEFORE THE NEAR FATAL CRASH AND THE REMAINDER AFTERWARDS. FORD RAN OUT THE STATUTE OF LIMITATIONS ON MY VEHICLE SO THEY DID NOT HAVE TO PAY ME. THE VEHICLE HAS A PROPENSITY OF TURNING OFF WHEN ACCELERATING TO 65 MPH. WHEN MAKING A TURN OR U-TURN THE CAR HESITATES. FORD ADMITTED TO MANUFACTURER DEFECT AND STILL WOULD NOT PUT ME IN MY ORIGINAL POSITION WHICH HAS LEFT ME WITH DISC DISPLACEMENTS BENEATH MY BRAIN STEM. I HAVE CHRONIC NECK PAIN EVERY DAY OF MY LIFE. I WAS MAKING A LEFT HAND TURN AND HAD PLENTY OF TIME TO TURN. A WHITE UTILITY VAN FLEW OUT OF THE LANE TO TRY TO BEAT THE LIGHT AS I WAS TURNING. THE CAR TURNED OFF AND I HAD TO BRACE FOR IMPACT. THE CAR WOULD NOT START. TWO ADDITIONAL MALFUNCTIONS CAUSED THE CAR TO VEER LEFT AND CRASH INTO CURBS. LAST WEEK, I HAD TO MAKE A U-TURN. I HAD PLENTY OF TIME. WHILE TURNING, THE CAR HESITATED, AND THE CAR WAS STOPPING, THE WAY IT DID IN 2012. I WAS ALMOST KILLED BY AN 18-WHEELER WHO THOUGHT I WAS INITIATING ROAD RAGE. HE THEN FOLLOWED ME AND RAN ME OFF THE ROAD COMING ONE INCH TO THE SIDE OF MY VEHICLE. I TRIED TO TAKE PICTURES, BUT MY HAND WAS TREMBLING. FORD NEEDS TO REPLACE MY VEHICLE AT THE REPLACEMENT VALUE FROM JULY OF 2012 AND OBEY THE VA LEMON LAW STATUTE. FORD OFFERED ME A BUY OUT OF $8,000 IN DECEMBER 2018. I HAD TO LAY OUT $14,000 FOR A NEW VEHICLE. THEY SHOULD HAVE CREDITED ALL OF MY CAR PAYMENTS $17K, AND PROVIDED A SETTLEMENT FOR PERMANENT SPINE AND NECK INJURIES. ACCOUNTABILITY IS DEMANDED.
Power train, Sep 26, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE VEHICLE JERKED WHILE ATTEMPTING TO ACCELERATE. ALSO, ON SEVERAL OCCASIONS, THE VEHICLE APPEARED TO STALL. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. FORD OF KIRKLAND (11651 FLATER AVE NE, KIRKLAND, WA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 7,000. *PM *TP
Power train, Sep 25, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE VEHICLE STALLED WHILE DRIVING THE VEHICLE OPERATED AT REDUCED SPEED THE CONTACT WAS CONCERNED THAT THE TRANSMISSION WAS DEFECTIVE WHILE DRIVING AT 65 MPH, WITHOUT WARNING, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OPERATED AT REDUCED SPEED. ADDITIONALLY, THE REVERSE GEAR WAS INOPERABLE. THE VEHICLE WAS TAKEN TO A PEPBOY'S AUTO CARE CENTER TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF DTC CODE: P090C- CLUTCH ACTUATOR CIRCUIT LOW. THE CODE WAS CLEARED. AN APPOINTMENT WAS SCHEDULED WITH FRIENDLY FORD, 660 N DECATUR BLVD, LAS VEGAS, NV 89107, (866) 724-9143, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. FORD COUNTRY, 280 N GIBSON RD, HENDERSON, NV 89014, (888) 360-8509, WAS ALSO CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT SHE RECEIVED RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN TOOL SHOWED NO RECALL SUBJECTED TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,717.
Power train, Engine, Sep 24, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 15 MPH, THE TRANSMISSION MALFUNCTION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED AND THE VEHICLE MOVED SLOWLY. THE CONTACT CALLED CIOCCA FORD OF QUAKERTOWN (321 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-8600) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS TOWED TO CIOCCA FORD WHERE IT WAS DIAGNOSED THAT THE CLUTCH, GASKET CYLINDER, TIE ROD, IN AND OUT LUG NUTS SPLASH GUARDS, GASKET VALVE COVER, LOWER CONTROL ARM AND BUSHING, OIL PAN GASKET, POLLEN FILTERS, AIR FILTER ELEMENT, ALL FOUR TIRES, WIPERS, AND THE BATTERY CABLE NEGATIVE AND POSITIVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,664.
Power train, Sep 24, 2019
WHILE DRIVING, MY CAR STARTED TO STUTTER WHEN SHIFTING. I WAS MINOR AT FIRST. AND I JUST ASSUMED I WAS DUE FOR AN OIL CHANGE. I GOT THE OIL CHANGE AND THE PROBLEM STILL GOT WORSE. I WOULD DRIVE 5 BLOCKS DOWN THE ROAD (HIGHWAY OR CITY STREET) AND MY CAR WOULD TELL ME THAT THE TRANSMISSION WAS OVER HEATING AND TO PULL OVER SAFELY. IF I TRIED TO GO UPHILL WHILE DRIVING, MY CAR WOULD JUST NOT HAVE ENOUGH POWER TO MAKE IT AND WOULD JUST ROLL BACKWARDS NO MATTER HOW MUCH GAS I GAVE IT. I TOOK THE CAR IN FOR 2 RECALLS, THINKING MAYBE ONE OF THEM WAS CAUSING THE ISSUE. PROBLEM STILL PERSISTED AFTER THOSE WERE FIXED. I ALSO REPLACED THE TCM AND HAD IT PROGRAMMED TO NO AVAIL. NOW FORD IS TELLING ME IT'S AN ISSUE INSIDE MY TRANSMISSION. I BELIEVE MY CAR IS FINALLY CATCHING UP AND HAVING THE ISSUES ALL THE OTHER FORD FOCUS/ FIESTAS WITH THE DCT WE'RE HAVING. BUT OF COURSE MY CAR DIDN'T START TO HAVE ISSUES UNTIL AFTER THE WARRANTIED MILEAGE. THE FORD DEALERSHIP HAS BEEN ABSOLUTELY NO HELP. NOT A SINGLE MENTION OF THE FACT THAT ALL FOCUS' FROM 2012-2014 OR SO HAVE HAD THE SAME ISSUES
Power train, Sep 20, 2019
THE FORD FOCUS TRANSMISSION/CLUTCH SYSTEM IS DANGEROUS TO BOTH THE OPERATOR AND OTHER DRIVERS ON THE ROAD. ALL FORD FOCUS/FIESTAS WITH THE DPS6 TRANSMISSION SYSTEMS SHOULD BE IMMEDIATELY RECALLED AND REMOVED FROM UNITED STATES' ROADWAYS. THE OWNERS OF THESE VEHICLES SHOULD BE REIMBURSED THE COST THEY PAID FOR THE VEHICLES AT THE EXPENSE OF FORD MOTOR COMPANY. THE INCONSISTENCIES IN ACCELERATION AND MAINTAINING GEAR ARE ENDANGERING LIVES. THE LONGER THESE MODELS STAY ON THE ROAD, THE MORE LIKELY THEY ARE TO FAIL. SINCE FORD IS NO LONGER REPLACING/REPAIRING THESE ISSUES, PEOPLE ARE BEING FORCED TO DRIVE DEFECTIVE CARS THAT CAN FAIL WITHOUT ANY NOTICE. PLEASE DO THE RIGHT THING AND RECALL THESE VEHICLES IMMEDIATELY. MY VEHICLE HAS HAD THE CLUTCH SYSTEM REPLACED 5 TIMES IN ONLY 62,000 MILES. THE TRANSMISSION IS NOW SLIPPING AGAIN BUT FORD REFUSES TO REPAIR IT FURTHER. I AM NOW DRIVING A VEHICLE THAT IS CONSIDERED DANGEROUS.