2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: power train
1,459 reports, newest first. Show all
Power train, Mar 21, 2016
THE TRANSMISSION ON THIS CAR IS HORRENDOUS! I FREQUENTLY EXPERIENCE SEVERE GRINDING AND SHUDDERING WHEN ACCELERATING AND HAVE EXPERIENCED COMPLETE STALL OUTS WHEN TURNING/MERGING ONTO ROADS AND LANES. IT IS ABSOLUTELY UNSAFE AND HAVE BROUGHT THIS UP TO THE REGIONAL MANAGER OF FORD DURING MY CURRENT COMPLAINT WITH THEM. THEIR RESPONSE? THAT IT'S MY FAULT FOR HOW I AM DRIVING THE CAR. I AM WAITING MY 3RD CLUTCH REPLACEMENT DUE TO A 3-5 WEEK BACKORDER DUE TO THE FREQUENCY OF THIS ISSUE BUT IT'S SOMEHOW MY SPECIFIC DRIVING CAUSING THE PROBLEM. WORST OF ALL IS THAT THEIR OWN SERVICE REP ADMITS TO THIS BEING A PATCH, NOT A SOLUTION. I WILL EXPERIENCE GOOD PERFORMANCE FOR 2-3 MONTHS AND THEN THE PROBLEMS WILL BEGIN AGAIN.
Power train, Mar 21, 2016
GOT IN MY CAR ON A SATURDAY MORNING TO GO TO WORK. NOTICED THE TRANSMISSION WAS SHIFTING VERY ROUGHLY. AS THE DAY PROGRESSED, I NOTICED THAT WHEN IT SHIFTED INTO 3RD, THE RPM'S WOULD JUMP FROM 3500 AND TAKE A WHILE TO GO BACK DOWN INTO 2000RPMS. IN THE AFTERNOON, CRANKED MY CAR UP AND NOW MY CHECK ENGINE LIGHT IS ON. THE SHIFTING HAS GOTTEN PROGRESSIVELY WORSE. WHAT MAKES THIS EVEN WORSE IS I HAVE ALREADY HAD MY TRANSMISSION CONTROL MODULE REPLACED ONCE. I TOOK IT INTO THE DEALERSHIP ON MONDAY AFTER NOT DRIVING IT ALL DAY SUNDAY. I NOTICED AS I GOT ON THE HIGHWAY TO GET TO THE DEALERSHIP, AS MY CAR SHIFTED INTO 5TH OR 6TH IT WENT FROM 3500 RPM TO 4500 RPM. I AM AFRAID TO DRIVE THIS CAR! GOT TO THE DEALERSHIP FINALLY ONLY TO BE TOLD THEY ARE 2 WEEKS BEHIND ON TRANSMISSIONS AND THAT THEY CAN'T LOOK AT MY CAR TILL AT LEAST THURSDAY. I HAVE THE EXTENDED WARRANTY AND WON'T BE ABLE TO GET A RENTAL TILL THEY DIAGNOSE IT. I WILL NEVER OWN ANOTHER FORD. THIS IS UNACCEPTABLE!
Power train, Mar 20, 2016
TAKATA RECALL. MY 2012 FORD FOCUS HAS MULTIPLE TRANSMISSION ISSUES. INCLUDING OVERHEATING ISSUES, TRANSMISSION SEIZURE ALL WHILE IN MOTION IN A STRAIGHT DIRECTION ON CITY STREETS AND INTERSTATE HIGHWAYS. CONSTANT VIBRATION, SHIFTING IN AND OUT OF OVERDRIVE AND SHIFTING GEARS AT THE WRONG MOMENT. THIS HAS PUT NOT ONLY MYSELF IN GREAT DANGER BUT THE PASSENGERS IN MY CAR AND OF COURSE OTHER DRIVERS NEAR BY. I HAVE BEEN TOLD IT IS BEING CAUSED BY THE TRANSMISSION CONTROL MODULE WHICH, TO MY KNOWLEDGE, AS STATED BY THE DEALERSHIP HAS BEEN BOTH REPROGRAMMED AND IN SOME CASES REPLACED DUE TO DAMAGE OF SOME SORT. REPLACEMENT OR REPROGRAMMING THE (TCM) HAS NEVER CURED ANY ISSUES. I'VE BEEN GOING BACK AND FORTH BETWEEN FORD MOTOR COMPANY AND MY LAW FIRM WITH THIS NONSENSE TO NO AVAIL TO DATE. MY ATTORNEY HAS WRITTEN A LETTER AND CALLED FORD MOTOR COMPANY STATING MY CONCERNS AND FORD RESPONDED WITH A SMALL LIST OF INSTRUCTIONS AS TO WHAT TO SEND TO THEIR COMPANY (FROM THE WRITTEN LETTER BUT THE PHONE CALL MESSAGE WAS IGNORED). I FOLLOWED EVERY INSTRUCTION FORD GAVE AND SINCE THEN NOTHING FURTHER HAS BEEN ADDRESSED BY FORD AND I AM STILL DRIVING THIS VERY QUESTIONABLE PRODUCT PRODUCED BY FORD. THIS ISSUE IS A PROBLEM FOR MANY 2012 FORD FOCUS OWNERS. I AM ASKING THAT FORD STEPS UP AND TAKES RESPONSIBILITY FOR THIS KNOWN AND DANGEROUS ISSUE BEFORE SOMEONE GETS HURT OR KILLED. FORD SEEMS TO NOT CARE ABOUT THEIR CURRENT CUSTOMERS AND SHOWS LITTLE RESPECT FOR OTHERS AS THIS VEHICLE (AND MANY OTHERS) IS STILL BEING DRIVEN. I HAVE BEEN A LOYAL FORD CUSTOMER FOR OVER TWENTY YEARS AND NOW I AM BEING DISRESPECTED AND IGNORED. EVIDENTLY, FORD'S CUSTOMER SERVICE LEAVES LITTLE TO BE DESIRED AS WELL. FORD, I AM ASKING YOU TO STEP UP AND OWN YOUR RESPONSIBILITY, AS IT SEEMS TO ME AND MANY OTHERS, YOUR COMPANY IS FAILING. RESTORE FAITH IN AMERICAN AUTO MAKERS AND DO THE RIGHT THING.
Power train, Mar 18, 2016
1ST TIME - CAR DIED ON THE HIGHWAY AND WOULDN'T DRIVE. I TOOK IT TO THE CLOSEST DEALERSHIP WHICH WAS JOE COOPER FORD. SAID THAT THEY COULDN'T COVER A RENTAL AND REPROGRAMMED THE CONTROL MODULE AND SAID IT WAS FIXED. 2ND TIME - CAR DIED AGAIN SO TOOK BACK INTO JOE COOPER BECAUSE THEY SAID THEY FIXED IT THE FIRST TIME. CHECKED IN BY ADAM (RUDE) AND WENT AND GOT RENTAL AGAIN. DEALERSHIP COVERED THIS TIME. CAR WAS THERE FOR 7 DAYS BEFORE I HAD TO CALL TO FIND OUT WHAT WAS GOING ON AND I WAS TOLD THAT ADAM WHO CHECKED ME IN TOOK NO NOTES AND IT HAD BEEN SETTING THERE NOT BEING LOOKED AT. FINALLY WAS LOOKED AT AFTER 11 DAYS AND TOLD THE CLUTCH TEST WAS "NOT BAD ENOUGH" TO WARRANT IT TO BE FIXED UNDER WARRANTY AND WE WOULD DO OUT OF POCKET. THEY ALSO SAID "WE WERE NOT USED TO AN AUTOMATIC AND NOT USED TO A STANDARD BECAUSE THIS CAR HAD AN AUTOMATIC CLUTCH FOR ITS STANDARD OPTION". 3RD TIME - TOOK IN AND THEY RECOGNIZED ME AND SAID RIGHT AWAY WE CAN'T COVER THIS RENTAL AND THEY CAN'T GET TO IT FOR 2 WEEKS. I CALLED FORD MOTOR COMPANY TO GET HELP. AT FIRST I WAS TOLD THE SAME THING BUT ASKED FOR SUPERVISOR AND RECEIVED A CALL BACK 3 HOURS LATER THAT FORD WOULD COVER ONLY 3 DAYS OF THE RENTAL.
Power train, Electrical system, Mar 17, 2016
MY CAR HAS TRANSMISSION PROBLEMS. EVERY SINGLE TIME I START AND STOP THE CAR SHUDDERS AND HESITATES. THE CAR IS UNSAFE TO DRIVE. ALSO THE CAR'S CRUISE CONTROL BROKE WITHIN 3 MONTHS OF OWNING THE CAR, IT WAS FIXED AND THEN BROKE AGAIN A MONTH LATER. AND HASN'T WORKED IN 2 YEARS. THIS CAR IS JUNK. I HAVE TAKEN IT TO THREE DIFFERENT FORD DEALERSHIPS AND THEY REFUSED TO FIX THE PROBLEM. THEY WOULD TELL ME THERE WAS NOTHING WRONG WITH THE TRANSMISSION IT WAS THE WAY I DRIVE. EVERY TIME I TOOK IT IN FOR THE CRUISE CONTROL FORD WOULD TELL ME THAT THEY WERE UNABLE TO FIX THE PROBLEM BECAUSE THE CRUISE WAS WORKING THAT DAY, WHEN IT NEVER WORKED FOR ME. THEY REFUSED TO FIX THE PROBLEMS AND I FINALLY RAN OUT OF A WARRANTY AND GAVE UP. I DON'T HAVE THE MONEY TO PAY TO HAVE THIS CAR FIXED WHEN I BOUGHT A BRAND NEW CAR I COLLEGE TO NOT HAVE TO WORRY ABOUT GETTING WORK DONE TO A CAR. THIS HAS BEEN THE BIGGEST DISAPPOINTMENT AND I JUST WANT THEM TO BE RECALLED. FORD OWES IT TO ALL THE CUSTOMERS THAT ARE CURRENTLY STUCK WITH THIS CAR AND PAYING BIG MONEY FOR A CAR THAT DOESN'T WORK. I DON'T NOT FEEL SAFE ALLOWING MY FAMILY IN THE CAR BECAUSE IT IS TOO DANGEROUS TO DRIVE. IT STRESSES ME OUT ON A DAILY BASIS HAVING TO DRIVE THIS CAR AND NEVER KNOWING WHEN IT'S GOING TO STOP WORKING. I HAVE BEEN HAVING THERE PROBLEMS SINCE I BOUGHT THE CAR IN JULY OF 2012.
Power train, Mar 16, 2016
VEHICLE FAILED TO MOVE AFTER TRANSMISSION MALFUNCTIONED AT 69,359MI AFTER A FEW MINUTES THE VEHICLE WAS OPERATIONAL ENOUGH TO MOVE OFF THE HIGHWAY TO PARK IT FOR THE NIGHT.
Power train, Mar 14, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE FELT AS IF IT WERE JUMPING IN AND OUT OF GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE TRANSMISSION JUMPED OUT OF GEAR AND THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED. IT WAS DIAGNOSED AGAIN AS NEEDING A NEW TRANSMISSION MODULE AND CLUTCH. THE VEHICLE WAS REPAIRED, BUT THE FAILURE KEPT RECURRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, EXTENDED THE WARRANTY, AND PLACED AN EMERGENCY ORDER FOR THE PARTS. THE CONTACT WAS INFORMED THE PARTS WOULD NOT BECOME AVAILABLE FOR A FEW WEEKS. THE CONTACT ALSO WANTED TO FILE A COMPLAINT AGAINST FORD MOTOR COMPANY BECAUSE SHE WAS UNSATISFIED. THE FAILURE MILEAGE WAS 43,500.
Power train, Mar 9, 2016
EVEN AFTER REPROGRAMMING THE TRANSMISSION CONTROL MODULE, THE CAR CONTINUES TO PRESENT BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, AND DELAYED ACCELERATION, AS WELL AS LURCHING. TODAY, THE TRANSMISSION CONTROL MODULE COMPLETELY FAILED TO START THE VEHICLE, ALTHOUGH ALL OTHER ELECTRICAL WORKS.
Power train, Vehicle speed control, Engine, Mar 3, 2016
SHUDDERING OF ENGINE BETWEEN GEAR. LOSE OF POWER WHEN ACCELERATING. RED LINES WHEN TRYING TO ACCELERATE BETWEEN FIRST AND SECOND GEAR.
Steering, Power train, Visibility/wiper, Mar 2, 2016
ON 2/25/16, AFTER A SEVERE RAINSTORM, I WENT TO TURN ON MY CAR AND TRIED TO TURN ON THE WIPER BLADES, BUT THEY WOULD NOT COME ON. THE NEXT MORNING THEY DID TURN ON. THAT AFTERNOON, WHEN STARTING MY CAR, THE WIPER BLADES TURNED ON WITHOUT THE CONTROL BEING ACTIVATED. THE BLADES CONTINUED TO RUN EVEN WHEN THE CAR WAS TURNED OFF AND NO KEYS WERE IN THE IGNITION. THE ONLY WAY TO STOP THE BLADES WAS TO DISCONNECT THE FUSE FROM THE BOX. THIS HAS HAPPENED TWICE WHEN I WAS NOT AWARE OF THIS AND MY CAR BATTERY WAS DEAD WHEN I WENT TO START THE CAR. I CANNOT USE THE WIPER BLADES AT THIS TIME AS THEY WILL NOT TURN OFF. ACCORDING TO FORD MOTOR CO., THIS IS NOT COVERED UNDER THE RECALL ON THE WIPER BLADES SINCE MY CAR IS OUT OF WARRANTY. I HAVE HAD MY CAR IN THE DEALERSHIP TO REPAIR THE DEFECTIVE CLUTCH AND IT IS STILL NOT REPAIRED DUE TO FORD MOTOR CO NOT SENDING OUT THE NECESSARY PARTS IN A TIMELY MANNER. MY CAR IS SHUDDERING AND JERKING WHEN ACCELERATING AND CHANGING GEARS ON ALL TYPES OF ROADS. I HAVE HAD THIS ISSUE SINCE I BOUGHT THE CAR BRAND NEW. THE CRUISE CONTROL ON MY CAR WORKS INTERMITTENTLY. WHEN THE BATTERY IS DISCONNECTED AND THEN RECONNECTED, THE CRUISE WILL WORK FOR A FEW DAYS. FORD TECHNICIANS COULD NOT DIAGNOSE THE PROBLEM. THIS HAS BEEN A PROBLEM FOR AS LONG AS I HAVE HAD THE CAR.
Power train, Other or unspecified, Feb 29, 2016
THE FIRST TIME WAS GOING DOWN 93 IN BOSTON AREA WITH MY FAMILY THE CAR WENT INTO TRANSMISSION FAILURE WHY I WAS IN FAR LEFT LANE THE CAR WOULDNT GO OVER 20 AND I HAD TO CROSS OVER TO THE FAR LEFT LANE TO TREACH THE BREAKDOWN LANE. LUCKILY MY FAMILY WAS NOT IN ACCIDENT BECAUSE IT COULD'VE HAVE BEEN FAR WORSE. IT DID THE SAME THING A SECOND TIME WHEN I WAS GOING DOWN 293 AREA GOING TO A DOCTOR APPOINTMENT. THIS MAY END UP KILLING MY FAMILY IF IT DOESN'T GET RECALLED AND FIX. WE DON'T HAVE EXTRA MONEY TO BE REPAIRING IT OURSELF EVERY TIME IT DECIDES TO DO THIS.
Power train, Vehicle speed control, Fuel/propulsion system, Feb 27, 2016
CAR DIES ON HIGHWAY WHILE DRIVING. FUEL SYSTEM AND SENSORS SEEMS TO BE FAILING OR FELL APART INSIDE THE VEHICLE IT WILL NOT SHOW APPROPRIATE FUEL LEVELS. IT STUTTERING AFTER FILLING UP TO FULL TANK. VEHICLE IS VERY DANGEROUS TO DRIVE ON A HIGHWAY TO WORK WHEN FUEL SYSTEM IS FAILING. MANY COMPLAINST HAVE BEEN FILED ON OTHER AUTOMITIVE WEBSITES AND FORUMS ABOUT THIS EXACT FUEL SYSTEM ISSUE. COLLAPSED FUEL SYSTEM / FUEL GUAGE I JUST PURCHASED THIS CAR 3 WEEKS AGO AND MY PREVIOUS PONTIAC GRAND PRIX 2006 GAVE ME LESS ISSUES THAN THIS FORD FOCUS. SOMETHING REALLY WRONG IS HERE WITH FORD, I THINK THEY HAVE GOTTEN TO A MASSIVE POINT THEY BELIEVE THEY CANNOT BE HELD RESPONSIBLE FOR THERE MISTAKES OR RECALLS SINCE THEY ARE TOO TIED INTO THE DEPENDECY OF ALL THE PEOPLE.
Power train, Exterior lighting, Feb 25, 2016
I'VE ALREADY HAD PROBLEMS WITH THE TRANSMISSION (RECALL ISSUE) THAT CAUSES THE GRINDING AND JERKING OF THE VEHICLE...AND STILL HAVE TO ADDRESS THESE. BUT JUST THIS WEEK MY BLINKERS STARTED COMING ON (WHEN I TURNED OFF MY MOTOR), AND SOME ALARM STARTED SOUNDING UNTIL I STARTED UP THE CAR. REALLY, REALLY CONCERNED AT THIS POINT! NOT A SAFE VEHICLE. MY SECOND FORD FOCUS (MY 2003 WAS A DREAM!)...WONDERING WHAT WENT WRONG IN THE FACTORY!
Power train, Feb 23, 2016
SHUDDERING, AND BUCKING ON TAKE-OFF. HESITATION AND DELAY IN ACCELERATION. CITY STREETS, FROM INTERSECTIONS, AND WORSENS WHILE TURNING A CORNER AND GENTLY ACCELERATING. KNOWN TRANSMISSION ISSUES WITH THIS MODEL. PROBLEM IS CONSTANT, AND CONTINUOUS.
Power train, Feb 23, 2016
I HAVE BROUGHT MY VEHICLE INTO FORD SERVICE CENTER MULTIPLE TIMES REGARDING THE RECALL AND REPLACEMENT OF MY CLUTCH BECAUSE OF STALLING AND FAULTY ACCELERATION WHICH HAS ALMOST CAUSED ACCIDENTS ON 2 OCCASIONS MERGING INTO ONCOMING TRAFFIC AND ALSO INCREASING AN INJURY TO MY BACK PROBLEMS BY THE JUMPY ACCELERATION. FORD DEALER CLAIMS THAT THE REPLACEMENTS ARE ON SUCH A HIGH BACK ORDER THAT THEY INFORMED ME TO TRY BACK IN "NOVEMBER 2016" AND JUST RESET THE CLUTCH PROGRAMMING FOR NEW MEMORY AND INSISTS I DRIVE IT HARD AS POSSIBLE. THIS IS A SAFETY RISK FOR MYSELF AND OTHER DRIVERS . THE SPECIFIC RECALL IS FSA TITLE: TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION FIELD SERVICE ACTION NUMBER: 14M01
Power train, Electrical system, Engine, Feb 23, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES PRIOR TO TAKING THE VEHICLE TO THE DEALER TO RECEIVE A MANUFACTURER'S RECALL REMEDY. AFTER THE REPAIR, THE FAILURE PROGRESSED RANDOMLY FOR LONGER THAN A YEAR. UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS SLOW TO RESPOND AND THE REAR TIRES LOCKED WHEN ACCELERATING. THE CONTACT LATER EXPERIENCED THE VEHICLE STALLING WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO A FUEL STATION AND, AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED, SHOOK VIOLENTLY, AND STALLED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO THE DEALER FOR INSPECTION. THE CONTACT WAITED LONGER THAN A WEEK FOR THE DIAGNOSTIC RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Suspension, Power train, Electrical system, Feb 21, 2016
MY VEHICLE LOST ALL POWER IN REGARDS TO ACCELERATION AND DECELERATION ON THE FREEWAY AT THE SPEED OF AROUND 40-45 MPH. I HAD TO COAST OVER TWO LANES AND ALMOST GOT REAR-ENDED. THE RPM WOULD REV UP BUT NO POWER. RESTARTED CAR AND PROBLEM WENT AWAY. NEXT DAY HAD TCM FLASHED AS PART OF RECALL. TWO DAYS LATER HAD THE SAME ISSUE ONLY GOING 60-65 ON FREEWAY. TRANSMISSION WENT HAYWIRE AND HAD TO COAST OVER AND ALMOST GOT REAR-ENDED AGAIN. THIS TIME CAR WOULDN'T RESTART FOR ABOUT 2 MIN. NO POWER. ENGINE REVVING AND COMPLETE LOSS OF POWER TWICE AND I FEEL THIS CAR IS A MAJOR ACCIDENT WAITING TO HAPPEN. I DO NOT FEEL SAFE WHILE DRIVING NOT KNOWING WHY MY CAR IS LOSING POWER EVEN AFTER THE SO CALLED SOFTWARE FIX.
Steering, Power train, Feb 19, 2016
TRANSMISSION SHUTTERS AND SLIPS AND THE POWER STEERING JUST SHUTS DOWN AT TIMES, THIS IS VERY DANGEROUS. MY WIFE WAS MERGING ONTO THE INTERSTATE AND THE STEERING SHUTS DOWN THE ENGINE STILL RUNNING. SHE HAS TO SHUT THE CAR OFF AND START IT AGAIN TO GET THE POWER STEERING TO WORK. THIS HAS HAPPENED AROUND 10 TIMES.
Power train, Feb 18, 2016
WHEN YOU DRIVE THE VEHICLE, THE TRANSMISSION SHUTTERS, SHAKES, SKIPS GEARS, AND SOMETIMES COMES TO AN ABRUPT HALT MAKING IT FEEL AS IF I HAVE BEEN REAR-ENDED. IT HAPPENS WHEN THE ENGINE IS COLD OR WARMED UP, AT ALL OUTSIDE TEMPERATURES AND CONDITIONS AND IS A GENERAL SAFETY ISSUE WAITING TO HAPPEN. I HAVE HAD MECHANICS THAT SPECIALIZE IN TRANSMISSIONS WARN AGAINST DRIVING IT AS IT COULD POTENTIALLY BE A VERY SEVERE OR LIFE THREATENING ISSUE. NONE OF THESE MECHANICS HAVE A SOLUTION FOR ME. REPLACING IT WOULD JUST PUT AN ALREADY BAD TRANSMISSION DESIGN BACK IN. FORD HAS DONE NOTHING FOR ME. AND I AM FRANKLY AFRAID FOR MY LIFE EVERY TIME I START IT UP. THE VEHICLE FEELS AS IF THE TRANSMISSION WANTS TO EXPLODE. SEVERAL TIMES I HAVE BRIEFLY LOST CONTROL OF THE VEHICLE AS THE TRANSMISSION JERKS FROM ONE GEAR TO ANOTHER. THIS IS MY ONLY VEHICLE FOR TRANSPORTATION AND IT IS TOTALLY UNSAFE. IS IT GOING TO TAKE PEOPLE DYING TO GET THEM TO FIX THIS? ARE WE HAVING ANOTHER GENERAL MOTORS MOMENT? WHY IS THE GOVERNMENT NOT DOING ANYTHING ABOUT THIS? YOUR QUESTION BELOW ABOUT THE DATES IS IRRELEVANT AS IT HAPPENS EVERY TIME I DRIVE IT,
Power train, Feb 18, 2016
FOR THE LAST TWO YEARS, OUR VEHICLE HAS HAD SEVERAL EPISODES OF VIOLENTLY MIS-SHIFTING, INTO A FINAL LOSS OF ACCELERATOR USE. THIS HAPPENS MANY TIMES WHEN WE ARE ON RURAL OR HIGHWAY, AND AT DIFFERING SPEEDS OF UP TO 70 MPH. WE HAVE BROUGHT IT IN FOR ALL REGULAR AND IRREGULAR MAINTENANCE TO LUTHER NORTH COUNTRY FORD IN COON RAPIDS, MN. THEY FIRST SAID IT WAS HOW THE "NEW TRANSMISSION WORKED", THEY THEN SAID IT WAS THE TCM CODES, THEN THE CLUTCH WAS REPLACED. THEN THE ONLY TIME THEY GOT CODES FROM THE CAR, WE HAD TO PAY 1200 DOLLARS BECAUSE IT WASN'T PART OF THE RECALL, BUT LESS THAN A MONTH LATER, WE HAD THE SAME SYMPTOMS. EVERY TIME THEY "FIX" THE PROBLEM IT HAPPENS AGAIN, SOMETIMES MONTHS APART, MOST RECENTLY IT WAS LESS THAN 24 HOURS AFTER THEY REPLACED THE CLUTCH. THEY THEMSELVES HAVE ADMITTED THEY HAVE NO IDEA OF HOW TO TRULY, PERMANENTLY, MAKE THE CAR SAFE TO DRIVE, BUT CONTINUALLY ALLOW US TO PICK IT UP AND DRIVE AWAY. WE HAVE TRUSTED THEM WITH EVERYTHING AND THE ASSUMPTION THAT THEY ARE GIVING US A TRUE AND HONEST TRY WHEN WORKING ON OUR CAR. NOW WE HAVE APPLIED FOR LEMON LAW, ONLY TO FIND OUT THAT WE DO NOT QUALIFY FOR THAT BECAUSE WE HAVE TRUSTED THE DEALER AND FORD, EXTENDING OVER THE WARRANTY/LEMON LAW REFUND PERIOD. MY WIFE JUST MADE THE LAST PAYMENT ON THIS VEHICLE, AND NOW (AS WE HAVE BEEN FOR SOME TIME) WE ARE AFRAID TO DRIVE IT, I AM USED TO HAVING TO PUT ON THE 4 WAY FLASHERS ONCE A DAY TO PULL OVER WHEN IT STOPS ACCELERATING. IF IT WAS SOMETHING LIKE THE WASHER FLUID SPRAYERS DIDN'T WORK I WOULDN'T CARE ANYMORE. BUT WE CAN'T DRIVE IT, WE CAN'T RESELL IT. WE ARE REASONABLE PEOPLE, BUT FEEL WE'VE BEEN ROBBED OF 23,000 DOLLARS WITH NO WHERE TO TURN. WHAT CAN WE DO GOING FORWARD I HAVE EVERY SERVICE INVOICE EVER FOR THE HISTORY OF THE CAR, BUT I DON'T HAVE A SCANNER, I CAN MAIL THEM IF NEEDED PLEASE.
Power train, Engine, Feb 16, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN PLACING THE CLUTCH IN REVERSE, THE VEHICLE FAILED TO MOVE. THE FAILURE RECURRED TWICE. THE ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,300.
Power train, Feb 13, 2016
I HAVE HAD TRANSMISSION PROBLEMS SHORTLY AFTER I PURCHASED THE CAR. IT HAS HAD SEALS,CLUTCH TMC REPLACED AND ALSO A INSTRUMENT CONTROL PANEL AT MY EXPENSE SINCE THEY SAID I WAS OUT OF MY 3 YEAR 36,000 MILE WARRANTY. I HAD THE CAR AT THE DEALERSHIP SEVERAL TIMES WITHOUT RECEIVING ANY PAPERWORK ONLY TO BE TOLD TRANSMISSION WAS FINE AND THAT'S JUST THE WAY THE NEW CVT TRANSMISSION SHIFTS. CAR HAS ALWAYS HAS A HEISTATION ON TAKE OFF ROLE BACKWARDS ON INCLINES AND SHUDDERS LIKE CRAZY! MY WIFE WHO OWNS A 2014 FORD ESCAPE REFUSES TO DRIVE THE CAR COMPLAINING SHE DOESN'T FEEL SAFE IN IT. JUST TOOK IT BACK TO FORD WEEK OF FEBURARY 1ST AND THEY ARE NOW TELLING ME THE SEALS AND CLUTCH NEED TO BE REPLACED AT A COST OF $1500.00 TO ME AS IT IS OUT OF WARRANTY. THE CLUTCH WAS REPLACED IN NOVEMBER OF LAST YEAR AT 93,000 MILES. I DRIVE 480 MILES ROUND TRIP A WEEK TO WORK NOT INCLUDING GRAND KIDS SPORTING EVENTS. I FEEL FORD HAS SOLD ME A CAR AND NOW WANT TO PUNISH ME FOR THE MILES I DRIVE. I HAVE SOME PAPERWORK FROM THE DEALERSHIP ON WHAT WORK THEY HAVE DONE. SOMEONE PLEASE MAKE THE DEALSHIP AND FORD MOTOR COMPANY RESPONSIBLE FOR THIS POOR QUALITY TRANSMISSION THEY ARE PASSING REPAIR COST ON THE CONSUMER WHICH SHOULD BE ASHAMED OF AND ALLOWED TO DO.
Power train, Feb 13, 2016
ONGOING ISSUE ' ON ACCELERATION CAR SHUDDERS, BOGS DOWN, JUMPS FORWARD, ALSO HEAR A GRINDING/CRUNCHING SOUND. I HAVE HAD MY CAR IN TO THE DEALER NUMEROUS TIMES AND I AM ALWAYS TOLD THIS IS NORMAL. I HAVE WRITTEN TO FORD AND THEY REFUSE TO CORRECT THE PROBLEM. IN REGARD TO THE QUESTION BELOW ' WHEN DID THIS HAPPEN? ' IT HAS BEEN HAPPENING SINCE I BOUGHT THE CAR IN 2012 BUT SINCE I WAS NOT ABLE TO ENTER THAT INTO THE BOX I ENTERED THE LAST DATE I BROUGHT IT IN TO THE DEALER FOR THIS ISSUE.
Power train, Feb 11, 2016
CLUTCH WAS RECALL AND IT WAS REPLACED BY LOCAL DEALERSHIP INSTALLED NOV 2015, GILLETTE WY, AND NOW TRANSMISSION GAVE OUT, DEALERSHIP STATED THAT IT NEEDS AN OVERHAUL.
Power train, Feb 9, 2016
THIS IS FOR THE SELECTSHIFT TRANSMISSION. MY VEHICLE HAS HAD MULTIPLE TRANSMISSION SHUDDERING ISSUES IN THE PAST, ONCE IN 2013, AND THEN AGAIN IN OCT OF 2014. THE ISSUES WERE "RESOLVED", BUT ON JAN 27TH, MY TRANSMISSION JUMPED AND MY CHECK ENGINE LIGHT CAME ON. JAN 28TH, MY TRANSMISSION STOPPED WORKING ALL TOGETHER WHILE DRIVING ON THE HIGHWAY, ALMOST CAUSING AN ACCIDENT. THE TRANSMISSION DISENGAGED AND WOULD NOT ENGAGE WITH THE CAR DECELERATING TO A STOP. THE TRANSMISSION CONTROL MODULE FAILED THIS TIME, AND THE CLUTCHES WERE SUPPOSED TO BE REPLACED AS WELL. THE CLUTCHES WERE NOT REPLACED LIKE THEY WERE PROMISED AND I AM AWAITING FOR THEM TO GET SCHEDULED AND SENT IN. I DO NOT FEEL SAFE DRIVING THIS VEHICLE.