2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: power train
1,459 reports, newest first. Show all
Power train, Aug 19, 2015, crash
I PURCHASED THIS VEHICLE NEW IN MAY 2012. FROM THE START THE TRANMISSIONS SHIFTED ROUGH AND JERKY. I WAS TOLD THAT IT WAS NORMAL FOR THIS TYPE. CONDITIONED WORSENED AND IT WAS TAKEN TO DEALERSHIP IN NOVEMBER 2014. I WAS TOLD THAT IT WAS WITHIN "LIMITS" AND WAS REPROGRAMMED. A FEW MONTHS LATER, I WAS AT A RED LIGHT AND WENT TO ACCELERATE. TRANMISSION SHUTTERED AND CAR DID NOT RESPOND, I WAS REAR ENDED CAUSING 2,000 IN DAMAGE. TRANSMISSION CONTINUES TO SHUTTER AND HESITATE. CAUSES CAR TO LURCH FORWARD OR BACKWARDS FROM A STOP, I TOOK BACK TO DEALERSHIP PURCHSED FROM. I WAS TOLD TO COMPLAIN TO FORD AND MOST LIKELY WOULD ONLY BE REPROGRAMMED AGAIN. THIS IS WHAT HAPPENED. CAR IS UNSAFE TO DRIVE. IF IT SHUTTERS OR MIS SHIFTS AT HIGHWAY SPEED, COULD RESULT IN SERIOIUS INCIDENT. HELP PLEASE.
Power train, Aug 19, 2015
ON OCTOBER 7TH, 2014 MY CAR (FORD FOCUS 2012) BEGAN EXPERIENCING SOME TRANSMISSION ISSUES. IT WOULD JERK EXTREMELY HARD WHEN THE GAS PEDAL WAS PUSHED. IT WOULD ONLY ACCELERATE A LITTLE BEFORE FINALLY JERKING INTO SECOND GEAR. THE CAR ACTED AS THOUGH IT DIDN'T WANT TO SHIFT GEARS. I TOOK THE CAR INTO THE FORD DEALERSHIP WHERE I HAD PURCHASED THE CAR AND THEY TOLD ME THAT IT NEEDED A NEW CLUTCH PIECE AND RESEALED THE TRANSMISSION SEALS. AFTERWARDS, THE CAR WAS STILL DOING THE SAME AS BEFORE. I TOOK IT BACK IN JANUARY OF 2015 AND WAS TOLD THAT THERE WAS NOTHING WRONG AND THE CAR WAS PERFORMING TO THE SPECS. AFTER THAT, I CONTINUED EXPERIENCING THE SAME PROBLEMS AND RETURNED WITH THE CAR AGAIN IN LATE MAY OF 2015. THIS TIME THEY SAID THE COMPUTER NEEDED TO BE REPROGRAMMED AND SYNCED AND IT WOULD FIX THE PROBLEM. AFTER I RECEIVED THE CAR BACK IT STILL MADE THE SAME PROBLEMS. ON AUGUST 19, 2015 I WAS AT A STOP SIGN AND PUSHED ON THE GAS WHEN THE CAR SHUTTERED AS IF THE TRANSMISSION WAS GOING TO FALL OUT IT JERKED SO HARD. IT FINALLY ACCELERATED AND STARTED MOVING.
Power train, Aug 15, 2015
WHILE AT A DEAD STOP MY CAR FAILED TO RESPOND TO THE ACCELERATOR, TWO TIMES. THE ENGINE WOULD REV AND NOTHING WOULD HAPPEN EXCEPT THAT THE "P-R-N-D-L" INDICATOR ON THE DASH WOULD FLASH. EVENTUALLY THE ENGINE STALLED AND COULDN'T BE RESTARTED FOR 10 MINUTES. THIS IS A SIGN OF OF A FAULTY TCM (TRANSMISSION CONTROL MODULE). 2011 & 2102 FORD FIESTAS AND 2012 FOCUS ARE PRONE TO THIS TYPE OF FAILURE. FORD REPLACED THE TCM UNDER THE EMMISSIONS WARRANTY. I BELIEVE THIS IS A SAFETY ISSUE AND A RECALL SHOULD BE ISSUED. I HAVE SEEN POSTS ON THE WEB WHERE THIS FAILURE HAPPENS WHILE DRIVING.
Power train, Aug 14, 2015
WHILE DIRVING OUR 2012 FORD FOCUSE WHICH WAS BOUGHT BRAND NEW, THE TRANSMISSION WOULD START TO SLIP AND CHATTER. IT TOOK LONGER TO ACCERALATE TO SPEED. TOOK TO DEALERSHIP ON 19AUG2012 AND THEY CALIBRATED THE TRANSMISSION. WE DROVE THE CAR UNTIL IT STARTED AGAIN TWO MONTHS LATER. TOOK TO DEALERSHIP ON THE 22 NOV 2013 TO A DIFFERENT CERTIFIED FORD DEALERSHIP AND THEY HAD TO REPLACE A SEAL ON THE CLUTCH WHICH WAS ALLOWING FLUID TO DRIP ON CLUTCH PLATE AND ALLOW TO SLIP WILL DRIVING. DROVE THE CAR AND IT WAS WORKING BETTER. BUT OVER TIME THE CAR STARTED AGAIN AND THEN GOT WORSE. TOOK THE CAR BAKE IN BECAUSE ON THE 9AUG2015 I WAS DRIVING 60 MPH AND THE CAR STARTED TO SLIP AGAIN THEN IT OVER HEATED AND HAD A MALFUNCTION. I HAD LOST ALL MY GEARS ON A HIGHWAY AT 60 MPH. THEY REPLACED SOME PARTS AND WHEN 2 DAYS OF GETTING IT BACK IT IS STARTING TO SLIP AGAIN. I AM CALLING DEALERSHIP IN THE MORNING. THIS IS NOT A SAFE CAR TO DRIVE UNLESS THEY FIX THEIR TRANSMISSION.
Power train, Aug 11, 2015
WHEN STARTING FROM A COMPLETE STOP, THE CAR JERKS, SHUTTERS AND THE GEARS GRIND & DESPITE HAVING THIS VEHICLE IN FOR SERVICE OVER 12 DOCUMENTED TIMES, NOTHING HAS EVER BEEN DONE. JUST AS RECENTLY AS 8/4/15 THE TRANSMISSION WAS SERVICED AGAIN, REPLACING THE CLUTCH, AND IT DROVE GREAT FOR JUST UNDER 5 DAYS AND THEN I SIMPLY STOPPED AT A STOP SIGN AND WHEN I WENT TO PULL OUT THE VEHICLE JERKED AND BUCKED, NEARLY STRIKING ANOTHER VEHICLE AND THEN FOR THE 50 MILE DRIVE HOME, THE VEHICLE WOULD GRIND THROUGH THE LOWER GEARS, MAKING DRIVING VERY DIFFICULT. THE VEHICLE IS NOW BACK AT THE DEALERSHIP WITH NO RESOLUTION IN SIGHT, FORD SHOULD JUST RECALL THIS VEHICLE BEFORE SOMEONE IS SERIOUSLY INJURED AND WHY ARE WE ALL TO SUFFER BECAUSE FORD IS NO LONGER THE COMPANY THEY USED TO BE, I WILL NEVER OWN ANOTHER FORD VEHICLE AND I AM TRYING TO GET OUT FROM UNDER THIS VEHICLE, BUT WILL DO SO AT A LOSS.
Power train, Aug 10, 2015
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION CONTROL MODULE PROBLEMS. CONSUMER HAS PREVIOUS COMPLAINT ON ANOTHER VEHICLE IN ARTEMIS. *SMD THE CONSUMER EXPERIENCED AN INTERMITTENT LOSS OF POWER. WHILE DRIVING, IT SEEMED THE ENGINE WAS NO LONGER CONNECTED TO THE TRANSMISSION. THE CONSUMER STATED THE TRANSMISSION CONTROL MODULE WAS REPLACED. HOWEVER, IT WAS REPLACED WITH THE SAME PART NUMBER AS THE ORIGINAL. *JB
Power train, Engine, Fuel/propulsion system, Aug 9, 2015
PURCHASED A 2012 FORD FOCUS IN DECEMBER OF 2014. THE TRANSMISSION HAS HAD SHIFTING ISSUES ALMOST THE ENTIRE TIME THAT I HAVE HAD THE VEHICLE. IN MAY, THE TRANSMISSION BEGAN STUTTERING AT LOW SPEEDS. WHEN REACHING SPEED ON AN INTERSTATE ON-RAMP, THE VEHICLE SHOWED THE MESSAGE "VEHICLE NOT IN PARK" AND SHUT OFF AS I WAS PULLING INTO TRAFFIC. A DAY LATER WHEN DRIVING IT, IT STUTTERED AGAIN AND THE CHECK ENGINE LIGHT CAME ON. TOOK IT, ALONG WITH A DEFECTIVE PART NOTICE TO THE DEALER FOR THE AUTOMATIC TRANSMISSION CLUTCH SYSTEM, WHICH THE DEALER SAID WAS THE ISSUE AND SUPPOSEDLY REPLACED IT UNDER THE WARRANTY. THE DEALER ALSO RESET THE "AUTOLEARN" FEATURE IN THE TRANSMISSION. FOR A FEW DAYS IT WORKED FINE, THEN THE STUTTERING AND SHIFTING ISSUES BEGAN AGAIN. ON AUGUST 8TH, 2015 THE VEHICLE WAS DRIVEN TO THE STORE, AND WORKED AS IT USUALLY DID, WITH MINOR STUTTERING AND GRINDING THAT APPEARS TO CHARACTERIZE THE FORD TRANSMISSION. IT WAS PARKED FOR ROUGHLY 30 MINUTES WHILE IN THE STORE, UPON STARTING AND PUTTING THE VEHICLE IN REVERSE, THE TRANSMISSION WOULD NOT TURN OR GAIN ENOUGH POWER TO PROPEL THE CAR OUT OF THE PARKING SPACE. AS IT ROLLED BACK, IT WAS SHIFTED INTO THE DRIVE POSITION, THE VEHICLE BEGAN TO PROPEL UNTIL IT WENT TO SHIFT AND THE CAR "MISSED" THE GEAR AND STUTTERED LOSING ALL MOMENTUM. THIS CONTINUED FROM EVERY START/STOP. STOPPED AT ANOTHER STORE, WHEN CAME BACK OUT THE CAR WOULD NOT START ON THE FIRST CRANK, AND THE CHECK ENGINE LIGHT CAME BACK ON. THE POWER ISSUES TO THE TRANSMISSION ON TAKE OFF AND THE MISSING GEARS CONTINUED ALL THE WAY TO MY HOME.
Power train, Aug 4, 2015
I WAS MAKING A LEFT TURN ON A BLINKING YELLOW ARROW. SEEING A COMING BREAK IN TRAFFIC, WHERE IT WOULD BE SAFE TO EXECUTE THE TURN, I BEGAN INCHING FORWARD. WHEN THE CAR PASSED, ALLOWING ME TO SAFELY TURN, I PRESSED THE ACCELERATOR AND THE CAR DID NOT RESPOND. FOR SEVERAL SECONDS, MY CAR SAT IN THE INTERSECTION WITH TRAFFIC ONCOMING, WITHOUT MOVING FORWARD. THE TYPE OF HESITATION HAS HAPPENED TO ME A TOTAL OF 3 TIMES BETWEEN APRIL OF 2014 AND AUGUST OF 2015. IN ADDITION, THE CAR HANDLES ROUGHLY IN LOW GEAR, MAKING GRINDING NOISES, STUTTERING IN CHANGING GEARS BETWEEN 1ST AND 2ND, AND SOMETIMES SHAKING THE CAR. THE TRANSMISSION ON THE CAR HAS A SERVICE NOTICE. I DID TAKE THE CAR IN IN DECEMBER 2014 FOR THE RECALL, WHERE IT WAS TESTED AND A NEW SEAL WAS INSTALLED. I DROVE THE CAR FOR 8 MONTHS BEFORE EXPERIENCING THE 3RD HESITATION TO RESPOND. HOWEVER, THE GRINDING NOISES, STUTTERING, ETC. NEVER DID IMPROVE. I BELIEVE THESE CARS IS UNSAFE NOT ONLY FOR THE OWNER-OPERATORS, BUT ALSO OTHER MOTORISTS ON THE ROAD WHO HAVE NO WAY OF ANTICIPATING THAT A CAR PULLING INTO TRAFFIC MAY INTERMITTENTLY FAIL TO RESPOND TO THE DRIVER PRESSING THE ACCELERATOR. UPDATED 9/28/15 *LN
Power train, Vehicle speed control, Aug 1, 2015
AFTER DRIVING FOR ABOUT A HALF HOUR IN RUSH HOUR TRAFFIC IN THE SOUTHERN CALIFORNIA AREA, MY CAR SLIPPED FROM ACTIVE GEARS (I BELIEVE 2ND GEAR) AND RIGHT INTO NEUTRAL. I COULDN'T ACCELATE AND DRIVE WITH TRAFFFIC, WHILE TRAVELLING UP HILL MY CAR DECELLERATED QUICKLY. IN TRYING TO GET TO THE SHOULDER, I NARROWLY AVOIDED AN ACCIDENT. AFTER FINALLY REACHING THE SHOULDER I WAS ABLE TO PUT THE CAR IN PARK (IT STARTED TO ROLL DOWNHILL) AND THEN APPLY THE PARKING BRAKE. 10 SECONDS LATER MY CAR WAS RUNNING FINE AGAIN. THAT FOLLOWING MONDAY I BROUGHT MY CAR INTO THE DEALERSHIP TO BE SERVICED. THIS WAS THE SECOND TIME THAT THIS EXACT ISSUE HAPPENED. THE FIRST TIME WAS THE WEEK PRIOR TO.
Power train, Other or unspecified, Jul 30, 2015
MY TRANSMISSION DOESN'T WORK RIGHT AND NEVER HAS, FROM THE MINUTE I DROVE IT OFF THE LOT. IT JERKS, VERY HARD AT TIMES, IT SHUDDERS, AND WORST OF ALL, IT HESITATES, SO WHEN YOU PULL OUT AT TIMES YOU PRAY IT KICKS IN BEFORE YOU END UP GETTING HIT AND KILLED. I TOLD MY SON AFTER LESS THAN SIX MONTHS OF OWNING THIS CAR THAT IF I GET KILLED BECAUSE OF IT, I WANT HIM TO SUE FORD. THEY REFUSE TO FIX IT BECAUSE THEY DON'T STAND BEHIND THEIR PRODUCTS! THEY DON'T CARE IF CONSUMERS GET HURT OR KILLED, OBVIOUSLY. IT LOOKS GOOD AND RIDES GOOD, BUT IS A LEMON BECAUSE OF THE TRANS. THEY MAINTAIN THAT IT ONLY MAKES IT MISERABLE TO DRIVE, BUT THEY DOUBT YOU'LL GET KILLED, SO REFUSE TO HELP. THESE ARE SOME SORT OF TRANSMISSIONS THAT WERE CONVERTED FROM MANUAL TO AUTOMATIC AND NOT VERY WELL, AT THAT. I'VE BEEN TO THREE DEALERS AND THEY WON'T HELP, SAYING THEIR HANDS ARE TIED BECAUSE CORPORATE DOESN'T FEEL IT'S GOING TO KILL ANYONE. I THOUGHT I WOULD BUY A FORD, BEING FROM SE MI. TALK ABOUT MISGUIDED LOYALTY! JUST BECAUSE NOBODY'S BEEN KILLED YET DOESN'T MEAN IT WON'T HAPPEN. IT DOESN'T WORK, PLAIN & SIMPLE. AND IF IT'S THIS POOR NOW, WHAT WILL HAPPEN IN ANOTHER YEAR OR TWO? I AM BEYOND DISGUSTED AND COMPLETELY FRUSTRATED WITH THIS UNCARING COMPANY WHO SELLS YOU JUNK FOR TOP DOLLAR AND THEN REFUSES TO HELP YOU WITH A PROBLEM THAT IS TOTALLY AND COMPLETELY THEIR FAULT!
Power train, Jul 30, 2015
7/28/15 WHILE ON HIGHWAY AND DRIVING IN FAST LANE, CAR LOSES ABILITY TO ACCELERATE CREATING VERY DANGEROUS SITUATION. CAN NOT ACCELERATE IN ORDER TO MOVE INTO SAFER LANE. MANAGES TO GET OFF RODA AND DRIVE SLOWLY TO REPAIR SHOP. CAR SHUDDERS AND NEARLY STALLS. CHECK ENGINE LIGHT ON BUT NOT BLINKING. REPAIR SHOP GETS TRANSMISSION CODE P090C. CAR IS TOWED FOLLOWING MORNING AND REPAIR SHOP CHECKS AGAIN AND FINDS SAME CODE AND CHECK ENGINE LIGHT STILL ON. 7/30/15 CUSTOMER SPEAKS TO SERVICE DEPT MANAGER NAMED JOHN EXPLAINING ALL OF THE ABOVE. AGREES CAR IS UNSAFE AND WHEN ASKED IF HE WOULD LET HIS DAUGHTER DRIVE IT, HE REPLIES NO. STILL WON'T REPAIR CAR BASED ON CODE PROVIDED BUT AGREES THAT IS THE LIKELY CAUSE. CUSTOMER OFFERS TO PAY FOR REPAIR EVEN THOUGH VEHICLE IS UNDER POWERTRAIN WARRANTY BASED ON LETTER SENT OUT BY FORD AND HE REFUSES SAYING HE DOESN'T WANT TO GUESS AND OFFERS TO KEEP CAR BUT STILL CAN'T RECREATE PROBLEM. IMPLIES THAT CODE WAS CLEARED AND HISTORY ERASED BY "SOMEONE". CUSTOMER SAYS MAYBE THAT SOMEONE JUST MIGHT BE THE DEALER'S OWN MECHANIC TRYING TO AVOID REPAIR SINCE THEY HAVE SO MANY CARS WITH TRANSMISSION ISSUES. CUSTOMER EXPLAINS THAT DEALER THEORY ON ERASURE OF CODES IS SUSPECT SINCE REPAIR SHOP RETAINED CODE INFO, AND TOWED CAR. ASKED WHY WOULD THEY DO THAT IF THE CHECK ENGINE LIGHT WASN'T ON AND WHY WOULD THE REPAIR SHOP ERASE IT. MORE LIKELY LAZY TECH AT DEALER DID IT. DEALER STILL WANTS TO PLAY WAIT AND SEE. IT COULD TAKE THOUSANDS OF MILES BEFORE ISSUE REAPPEARS AND DEALER HAS NO REPLY AS TO WHAT CUSTOMER IS TO DO. CUSTOMER ESCALATES ISSUE TO FORD CORPORATE AND AS OF NOW STILL NO REPAIR, CAR AT DEALER AND UNSAFE TO DRIVE.
Power train, Seat belts, Jul 30, 2015
AFTER HAVING THE CAR REPAIRED FROM A RECALL, THE 6TH TIME FOR REPAIR; THE CAR BROKE DOWN AND HAD TO BE TOWED TO THE DEALERSHIP. THE TRANSMISSION CONTROL MODULE IS OUT NOW AND IT IS IN THE SHOP FOR THE 7TH TIME RELATED TO THE SAME ISSUE. I CONSIDER THIS CAR DANGEROUS AND WILL ULTIMATELY CAUSE AN ACCIDENT OR DEATH. WHY ARE YOU NOT DOING ANYTHING ABOUT THIS ISSUE. IT IS FOR ALL 2012 FORD FOCUS VEHICLES.
Power train, Engine, Jul 29, 2015
WHILE DRIVING IN OPEN COUNTRY, VEHICLE SUDDENLY SHUT OFF. AFTER APPROXIMATELY 15 MINUTES THE VEHICLE COULD BE RESTARTED. DROVE THE VEHICLE APPROXIMATELY 10 ADDITIONAL MILES AFTER RESTART AND THEN THE VEHICLE SUDDENLY COASTED AS IF IN 'NEUTRAL" EVEN THOUGH GEAR SHIFT WAS IN "DRIVE" POSITION. THIS TIME THE GEAR INDICATOR LIGHT FLASHED AND THE ENGINE CONTINUED TO RUN WITH THE VEHICLE IN "DRIVE." SHUT OFF VEHICLE. SHUT OFF THE ENGINE. AFTER APPROXIMATELY 10 MINUTES, RESTARTED THE VEHICLE AND DROVE REMAINDER OF TRIP WITHOUT INCIDENT. NEXT DAY WHILE DRIVING IN LOCAL COUNTRY TRAFFIC, VEHICLE AGAIN COASTED AND APPEARED TO SHIFT TO "NEUTRAL" WITHOUT WARNING. GEAR INDICATOR LIGHT FLASHED AND ENGINE CONTINUED TO RUN EVEN THOUGH SHIFT LEVER WAS IN "DRIVE." HAD VEHICLE TOWED TO DEALER FOR SERVICE.
Power train, Electrical system, Engine, Jul 27, 2015
LETTER FROM SENATOR ISAKSON ON BEHALF OF CONSTITUENT RE 2012 FORD FOCUS ISSUES. (ATTN: HANNA YU). *SMD THE CONSUMER STATED THE VEHICLE HAD FOUR MAJOR REPAIRS AND 6-8 MINOR REPAIRS DONE TO THE TRANSMISSION. THE VEHICLE WOULD JERK. ALSO, WHILE IN THE MIDDLE OF A MAKING A TURN, THE VEHICLE SUDDENLY STOPPED. *JB
Power train, Other or unspecified, Engine, Jul 27, 2015
THE VEHICLE WOULD NOT TURN OVER. THERE WAS NO CLICKING OF THE VEHICLE TRYING TO START. AFTER 4 TRIES TO START THE CAR IT WAS LEFT TO SIT FOR 30 MIN BEFORE WE TRIED AGAIN. THE CAR THEN WAS TRIED TO START AGAIN DID NOT START UNTIL THE 4TH TRY. THEN THE CAR STARTED. IT SEEMS TO BE SKIPPING A GEAR WHILE DRIVING WILL GO FROM 6K RPM TO ALL OF THE SUDDEN JUMPING DOWN TO 2K RMP. THERE IS SOMETHING WRONG WITH THE CLUTCH/ TRANSMISSION WITH SHIFTING AND NOW SOMETHING GOING ON WITH THE STARTING SYSTEM.
Power train, Jul 27, 2015
THE VEHICLE'S TRANSMISSION HAS FAILED THREE TIMES; TWICE IT REQUIRED A NEW CLUTCH AND SEALS, AND ONCE (MOST RECENTLY) IT REQUIRED A NEW TRANSMISSION CONTROL MODULE. IN EACH CASE, THE CAR EITHER STALLED WHILE DRIVING OR BECAME STUCK IN A GEAR (MOST RECENTLY, IN REVERSE).
Power train, Jul 27, 2015
THE TRANSMISSION SHUDDERS WHEN SHIFTING AT LOW SPEEDS. ALSO SHUDDERS WHEN STARTING FROM A DEAD STOP. REPORTED TO THE DEALER SEVERAL TIMES BUT THE PROBLEM PERSISTS. DEALER SAID THAT THE TRANSMISSION LEARNS YOUR DRIVING HABITS. THEY DISCONNECTED THE BATTERY FOR A PERIOD OF TIME AND THAT SEEMED TO CORRECT THE PROBLEM TEMPORARILY THEN IT RETURNS TO THE SHUDDERING.
Power train, Jul 27, 2015
I WAS DRIVING, AND THE TRANSMISSION STOPPED DELIVERING POWER TO THE WHEELS. THE ENGINE WAS RUNNING, AND REVVING WHEN I PUSHED THE GAS PEDAL, BUT NO ACCELERATION. THE TRANSMISSION WAS IN DRIVE. I CHANGED TO L, AND NO POWER. I PULLED OVER AND PUT THE GEAR INTO PARK, BACK TO D, AND NO POWER. I HAD TO RESTART THE ENGINE TWICE, BEFORE THE TRANSMISSION ENGAGED.
Power train, Jul 23, 2015
BOUGHT THE CAR USED IN MAY. IT DROVE FINE FOR THE FIRST MONTH AND NOW THE CHECK ENGINE LIGHT COMES ON WITH A CODE FOR THE TRANSMISSION. THE CAR HESITATES AND SHUTTERS WHEN YOU START FROM A STOP AND WHEN YOU GET GOING IT FEELS LIKE IT SHIFTS INTO NEUTRAL, RPM GOES REAL HIGH AND THEN SHIFTS HARD. THE CODE THAT POPS UP IS P2862, P2831, P2832, P2837, AND P285F. FOR 2 OF THEM THE CODE IS SHIFT FORK A AND B POSITION CIRCUIT SHIFT, AND THE OTHERS SAY NO DEFINITION FOUND.I DON'T KNOW WHAT TO DO FROM HERE.
Power train, Engine, Jul 20, 2015
ACCELERATING UP A SHALLOW HILL THE TRANSMISSION BEGAN TO STUTTER AND JERK AND GRIND AS IT CHANGED GEARS. IN THE MIDDLE OF THE JERKING THE CAR SHIFTED INTO NEUTRAL AND REVVED UP. COMPLETE LOSS OF POWER AT SPEED. PULLED OVER TO THE SIDE OF THE ROAD (ON A HILL) PUT THE CAR IN PARK AND SHUT THE CAR OFF. WHEN I RELEASED THE BRAKE THE CAR ROLLED BACKWARDS DOWN THE HILL - CLEARLY THE CAR WAS NOT ENGAGED IN PARK. I APPLIED THE BRAKE TO STOP THE CAR AND ENGAGED THE E BRAKE. I TRIED TO RESTART THE CAR IT WOULD NOT START. ERROR KEPT FLASHING 'PARKING AID MALFUNCTION - SERVICE REQUIRED'. THE FAILURE LEFT US STRANDED ON THE SIDE OF THE ROAD ON A 95 DEGREE DAY WITHOUT THE ABILITY TO START THE CAR. I AM CURRENTLY WAITING FOR FORD DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE JERKING AND STUTTERING OF THE TRANSMISSION IS A VERY REGULAR OCCURRENCE FOR MY CAR. IT HAPPENS AT ALMOST EVERY STARTUP, ESPECIALLY WHEN HOT. THE JERKING AND STUTTERING HAS IN THE PAST RESULTED IN LOSS OF POWER TO THE POINT THAT I HAVE ALMOST BEEN HIT BY ONCOMING CARS WHEN I TRIED TO PULL OUT INTO THE STREET. I HAD ALSO BROUGHT MY CAR TO THE DEALER PREVIOUSLY COMPLAINING OF SEVERE JERKING AND STUTTERING AND WAS TOLD THIS WAS NORMAL FOR THE TRANSMISSION.
Power train, Jul 19, 2015
PURCHASED CAR MARCH 29TH 2014 WITH 12K MILES. SHORTLY AFTER CAR WOULD SHUTTER CONSISTENTLY UPON ACCELERATION AND NOT EXCEL IN A TIMELY MANNER.ON SEPT 25TH WAS DRIVING AND THE CAR AND IT DID NOT WANT TO MOVE FROM A STOP. RPM WOULD WOULD JUST GO TO 4 OR 5 AND EVENTUALLY ENGAGE. I WAS ABLE TO DRIVE IT A MILE HOME AND PARK IT. TOOK IT TO THE FORD DEALER A FEW DAYS LATER WHEN THEY COULD GET IT IN. THEY REPLACED THE BODY CONTROL MODULE $744.68. DROVE IT HOME AND THE NEXT DAY IT WAS WORSE. CALLED THE DEALERSHIP BACK AND THEY TOLD ME SINCE IT WAS A TRANSMISSION ISSUE THEY COULD NOT GET IT IN FOR THREE WEEKS. I DROVE IT LIKE THIS FOR MONTHS. MARCH 2015 I TOOK IT TO A DIFFERENT FORD DEALERSHIP AND THE DIAGNOSIS CODE P0902 CAME UP. THEY REPLACED THE CLUTCH ACTUATOR AND UPDATED MY SYNC. $452.65. THEY STATED THE CODE WAS AN SOFTWARE ISSUE. AFTER THAT IT WAS AN INTERMITTENT PROBLEM. DROVE IT HOME AND THE NEXT DAY NOTHING HAD CHANGED. MY SYNC NO LONGER WORKS.TOOK IT BACK TO THAT SAME FORD DEALERSHIP AND THEY NOW WANTED TO REPLACE THE TRANSMISSION CONTROL MODULE $873.41. AND AT THIS POINT I ASKED WHAT IF THIS DON'T WORK IS THERE ANY GUARANTEE? THEY SAID NO. WITH IT BEING AN INTERMITTENT PROBLEM THEY COULD BE ANYTHING. BEFORE I BROUGHT IT BACK THE 2ND TIME THEY MADE SURE THAT THE CHECK ENGINE LIGHT WAS ON SO THAT THEY COULD PUT IT ON THE COMPUTER AND DRIVE IT.I LOVE MY CAR AND JUST WANT IT FIXED. MY CAR NOW HAS 57K MILES AND I CONTINUE TO DRIVE IT NOT KNOWING IF I AM EVER GOING TO BE ABLE TO MAKE IT TO MY DESTINATION. I CAN DRIVE IT FOR 1K MILES WITH NO ISSUES OR FOR THREE WEEKS STRAIGHT BARELY WANTING TO MOVE. I HAVE READ A LOT ON THE FORUM WEBSITE AND THERE ARE HUNDREDS OF PEOPLE WITH THE SAME PROBLEMS. WHY? SO TODAY I AM REACHING OUT FOR SOME SORT OF ASSISTANCE IN FINDING A FIX FOR MY CAR, SINCE THE DEALERSHIP SHOWED NO CONCERN. ANY HELP WOULD GREATLY BE APPRECIATED. THANK YOU.
Power train, Vehicle speed control, Engine, Jul 19, 2015
FIRST INCIDENT TRAVELING APPROXIMATELY 45 MPH, AS AUTOMATIC TRANSMISSION SHIFTS GEARS, THE TRANSMISSION SLIPS OUT OF GEAR. SHIFTING TO NEUTRAL AND BACK INTO GEAR DOES NOT WORK. PULLED VEHICLE ONTO THE SHOULDER, PUT INTO PARK, TURN OFF THE ENGINE. ENGINE WILL NOT START, NO CRANK. LET VEHICLE SIT FOR A MINUTE, RETRY STARTING, VEHICLE RUNS NORMALLY. NEXT INCIDENT AROUND 2 WEEKS LATER. SIMILAR EXPERIENCE, BUT TRAVELLING APPROX 75 MPH ON HIGHWAY. REQUIRED TO PULL OVER, RESTART VEHICLE. CHECK ENGINE LIGHT ON AT RESTART AND ENGINE RUNNING AT LOWER RPM THAN NORMAL IN ALL GEARS. VEHICLE RESTS OVERNIGHT, RUNS NORMALLY WITH NO CHECK ENGINE LIGHT. SUBSEQUENT INCIDENTS INCREASE IN FREQUENCY, WITHOUT CHECK ENGINE LIGHT. SIMPLY NEED TO PULL OVER, RESTART VEHICLE. MOST FREQUENTLY OCCURS WHILE TRAVELING ON THE HIGHWAY AT HIGHER SPEEDS. 6TH OR 7TH INCIDENT, ABOUT A MONTH AFTER THE INITIAL INCIDENT. CHECK ENGINE LIGHT REMAINS ON. VEHICLE SERVICE SCHEDULED BUT NOT YET PERFORMED DUE TO BACKLOG OF TRANSMISSION SERVICE REPAIRS AT FORD SERVICE CENTER.
Power train, Jul 12, 2015
WE HAVE BEEN EXPERIENCING ON MULTIPLE OCCASIONS A TRANSMISSION SHUDDER AND LOSS OF ACCELERATION DURING SHIFTING.
Power train, Other or unspecified, Jul 10, 2015
THIS VEHICLE HAS A PRETTY SIGNIFICANT ENGINE SHUDDER AS WELL AS A RATTLING NOISE BETWEEN FIRST AND SECOND AND SECOND AND THIRD GEARS. VEHICLE AT TIMES FEELS LIKE IT IS GOING TO STALL OUT. THIS IS A SAFETY ISSUE IN ALL INTERSECTIONS AND THIS VEHICLE SHOULD BE RECALLED.
Power train, Vehicle speed control, Jul 9, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS ENGAGED INTO THE DRIVE GEAR AND IT SUDDENLY ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.