2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: power train
1,459 reports, newest first. Show all
Power train, Jul 2, 2013
SUBMISSION FROM CONSTITUENT RE PROBLEMS WITH 2012 FORD FOCUS. *SMD THE CONSUMER NOTICED THE AUTOMATIC TRANSMISSION SEEMED A BIT JERKY AND IT SHIFTED MORE OFTEN. WHEN THE CONSUMER VISITED THE DEALER TO HAVE THE OIL CHANGED AND THE TRIES ROTATED, SHE MENTIONED HER FINDINGS TO THE MECHANIC, AND HE INDICATED THERE WAS AN UPDATE AVAILABLE THEY WOULD PERFORM. WHEN SHE PICKED THE VEHICLE UP LATER THAT DAY, THE PROBLEM WAS MUCH WORSE. THE TRANSMISSION HESITATED AND SHUDDERED EVEN MORE THAN BEFORE THE UPDATE AND THE NOISE WAS SHE WAS HEARING, WHEN THE VEHICLE SHIFTED WAS LOUDER AND SOUNDED AS IF CANS WERE IN THE TRANSMISSION. THE DEALER ADVISED THE CONSUMER, TO GIVE IT A WEEK, BECAUSE THE COMPUTER NEEDED TO REPROGRAM ITSELF. A WEEK LATER, THE DEALER CALLED THE CONSUMER, BUT THE PROBLEM WAS STILL PRESENT. THE VEHICLE WAS TAKEN BACK TO DEALER. WHEN THE CONSUMER RETURNED TO PICK UP THE VEHICLE, THERE WAS STILL NO CHANGE. OVER TIME, THE PROBLEM DID NOT RESOLVE ITSELF. THE CONSUMER RETURNED TO THE DEALER, WHERE THEY TEST DROVE THE VEHICLE, AND CLAIMED THE IT WAS PERFORMING WITHIN FORDS SPECIFICATIONS AND THERE WAS NOTHING ELSE THEY COULD DO. THE MECHANIC DID ACKNOWLEDGE THERE WAS A JERK IN THE TRANSMISSION, IT SHUDDERED AND HESITATED, BUT STATED, THERE WAS NO FIX FOR THE NOISE AS OF YET.
Power train, Jul 1, 2013
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED AND MADE A GRINDING NOISE. THE CONTACT ALSO STATED THAT ACCELERATION POWER WAS LOST. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. THE VIN WAS NOT AVAILABLE.
Suspension, Power train, Wheels, Jun 29, 2013
TRANSMISSION SHUDDERS HAD IT FIXED TWICE FRONT END WANT STAY LINED UP HAVE PURCHASE THREE SET OF TIRES EATING MY TIERS UP HAD IT LINED UP THREE TIMES SICK OF THIS CAR IT A LEMON. *TR
Power train, Jun 27, 2013
WHEN I BOUGHT MY FOCUS I THOUGHT I WAS GETTING A 6 SPEED AUTOMATIC TRANSMISSION BECAUSE THAT'S WHAT IT SAID ON THE STICKER BUT NOW I FIND OUT I HAVE A MANUAL TRANSMISSION(THAT WORKS OFF COMPUTER) THAT JERKS AND STAMMERS AFTER STOPPED AND TRYING TO GO UP SLIGHT INCLINE. THE CAR IS EMBARRASSING TO HAVE ANYONE RIDE IN. YES THE DEALERSHIP REPROGRAMMED THE TRANS BUT ITS BACK TO DANCING AROUND WHEN GOING UP SLIGHT INCLINES. I DON'T HAVE MONEY TO BUY ANOTHER CAR BECAUSE I BOUGHT TWO IN 2012, (FUSION AND FOCUS) BUT NOW I HAVE A PIECE OF JUNK REALLY THAT NO DEALER WILL EVEN GIVE YOU A DECENT TRADE IN PRICE. YOU CAN REPROGRAM IT ALL YOU WANT ITS NOT GOING TO FIX IT, READ IT ALL OVER THE INTERNET. ITS VERY DISTRACTING THE JERKING THE CAR MAKES AND DISTRACTS ME AND I CAN HAVE AN ACCIDENT. I DON'T SEE WHY THIS HASN'T BEEN A RECALL. *TR
Power train, Jun 24, 2013
I HAVE AN AUTOMATIC FOCUS SE, AND AT 2000 RPM THERE IS A GRINDING NOISE AND LOSS OF POWER (SLUGGISHNESS IN ACCELERATION). THE GRINDING NOISE STARTED TO HAPPEN AT AROUND 2000 MILES BUT ONLY OCCASIONALLY. NOW, IT HAPPENS 100% OF THE TIME. I TOOK IT TO FORD SERVICE AND THEY CONFIRMED HEARING THE NOISE. THEY ALSO HAVE A CODE IN THEIR DATABASE FOR THIS ISSUE. HOWEVER, THEY SAY THAT THEY DON'T HAVE A FIX FOR IT. *TR
Power train, Jun 22, 2013
I PURCHASED MY 2012 FORD FOCUS NEW FROM AM AUTHORIZED FORD DEALER. A FEW DAYS AFTER PURCHASE I NOTICED THAT THE TRANSMISSION SEEMED TO SLIP IN AN OUT OF GEAR WHEN ACCELERATING. THE PROBLEM IS WORSE ON HILLS. FURTHER THE VEHICLE WILL ROLL BACKWARD WHEN AT A LOW IDLE ON A HILL WITH THE ENGINE RUNNING. I TOOK THE VEHICLE INTO THE DEALER WHERE I PURCHASED IT AND HE SAID IT WAS FINE. BUT TODAY I WAS ALARMED AT HOW MUCH WORSE IT SEEMS TO BE GETTING. I DID A QUICK SEARCH ON GOOGLE AND DISCOVERED A LOT OF 2012 FOCUS OWNERS ARE HAVING THE SAME PROBLEM AND DEALERS ARE GIVING THE SAME EXPLANATION OR DOING LITTLE TO FIX THE PROBLEM. *TR
Power train, Jun 17, 2013
THE CAR SHIFT HARD WHEN TAKING OFF AT STOP LIGHT IT FILL SOMETIMES THAT THE CAR CAN NOT GO SHIFT HARD THEN GO. *TR
Suspension, Power train, Structure, Jun 6, 2013
I BOUGHT THE 2012 FORD FOCUS SEL ON NOVEMBER 18TH 2011 AND FIRST RECALL WAS JAN 02 2012 THEY REPROGRAMMED THE TRANSMISSION AND THERE WAS A 2ND RECALL AND THE REPROGRAMMED THE TRANSMISSION AGAIN BUT IM STILL HAVING HESITATION ON STARTUPS AND LOSES POWER AS WELL BUT HASN'T STALLED YET BUT I THOUGHT FEW TIMES IT WILL STALL OUT BUT IT DIDN'T. I HOPE FORD CAN FIX THE HESITATION OF THIS VEHICLE BUT IF NOT THEN I WILL NEVER BUY A FORD AGAIN. ALSO THE SUSPENSION IS VERY HARD ON BUMPS. FEELS LIKE THERE IS NO SHOCKS ON THE CAR. VERY DISAPPOINTED ON MY FRONT WINDSHIELD. CRACKED WHEN I ONLY HAD 15,000 MILES ON THE CAR. *TR
Power train, Engine, May 28, 2013
AT HIGHWAY SPEEDS WHILE TRYING TO PASS, MEANING SPEEDING, MY ENGINE WOULD CUT OUT OR LOOSE POWER WHICH WOULD LAST ABOUT 10 SECONDS. I AM BRINGING THIS TO YOUR ATTENTION BECAUSE I READ ABOUT OTHER FORD OWNERS HAVING THE SAME ISSUE. NOW FORD SAID THAT IT WAS EASILY FIXED BY REPROGRAMMING THE TRANSMISSION, THIS FIX HAS ALLEVIATED SOME OF THE ENGINE POWER LOSS BUT NOT ALL. IN FACT THIS FIX MAKES MY TRANSMISSION ACT LIKE IT IS SLIPPING AND THE SHIFTS POINTS ARE WAY OUT OF RANGE. IT IS BECAUSE OF THESE ISSUES I CAN'T STAND DRIVING IT, PLEASE ADVISE AS TO WHAT MY OPTIONS ARE SINCE MY FACTORY WARRANTY RAN OUT. *TR
Power train, Engine, Fuel/propulsion system, May 20, 2013
UPDATE 05/20/2013 THIS VEHICLE KEEPS GETTING WORSE: ?REVERSE DOES NOT WORK VERY WELL AS IT TAKES A LONG TIME TO FUNCTION. ON A SLIGHT DECLINE THE CAR ROLLS FORWARD AND REVERSE HAS DIFFICULTY ENGAGING. ?FROM A STOP AT A STOP SIGN OR RED LIGHT, THE CAR WILL ATTEMPT TO LUNGE FORWARD SOMETIMES. ?FROM A STOP AT A STOP SIGN OR RED LIGHT, THE CAR WILL OFTEN NOT ACCELERATE WHEN THE ACCELERATOR PEDAL IS PRESSED. ?AT ANY GIVEN TIME (FULL STOP OR IN MOTION) THE ACCELERATOR MUST BE PRESSED HALF WAY OR MORE TO THE FLOOR IN ORDER TO GET THE CAR TO ACCELERATE. ?THE CAR LUNGES A LOT AND MISSES-THEN LUNGES WHILE DRIVING. *TR
Power train, May 17, 2013
I HAD JUST EXITED THE FREEWAY AND WAS DRIVING UP THE STREET WHEN MY CAR SHUDDERED AND JOLTED FURIOUSLY AND SORT OF STOPPED BUT I WAS ABLE TO CONTINUE DRIVING FOR A SHORT WHILE AND WHILE MAKING A LEFT HAND TURN IT SUDDENLY ONCE AGAIN JOLTED MORE FURIOUSLY AND COMPLETELY STOPPED AND NO GEARS WERE ABLE TO ENGAGE AND THE VEHICLE SHUT OFF COMPLETELY. THANK GOD I WAS ABLE TO BACKUP INTO A PARKING LOT OFF THE VERY BUSY STREET AS I COULD NOT MOVE FORWARD AT ALL. I HAD TO BE TOWED TO THE DEALERSHIP WHERE IT HAS REMAINED TO DATE FROM SUNDAY NIGHT UNTIL TODAY WHILE THEY ARE TRYING TO REPROGRAM AND FIX THE PROBLEM. *TR
Power train, Engine, Fuel/propulsion system, May 15, 2013
SINCE PURCHASING THIS VEHICLE I HAVE HAD CONSISTENT PROBLEMS WHERE I WILL PULL OUT INTO TRAFFIC AND THE VEHICLE LOSES POWER. AT SOME POINTS, WHERE THE VEHICLE IS STOPPED, THE CAR SHAKES A LOT! THERE SEEMS TO BE AN ACCELERATION PROBLEM AND IT IS GETTING MUCH WORSE! I WAS ALMOST REAR-ENDED YESTERDAY! *TR
Power train, May 15, 2013
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT SHE WAS STOPPED ON AN INCLINE AND ATTEMPTED TO PUT HER FOOT ON THE ACCELERATOR PEDAL, WHEN THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200.
Power train, Service brakes, Fuel/propulsion system, May 13, 2013
I RECEIVED A LETTER FROM FORD IN MAY 2012 REGARDING CUSTOMER SATISFACTION PROGRAM 12B37. THE ISSUE WITH THE CAR WAS ROUGH/JERKY AUTOMATIC TRANSMISSION SHIFTS & ROLL BACK WHEN TRANSITIONING FROM THE BRAKE PEDAL TO THE ACCELERATOR PEDAL. MY HUSBAND TOOK THE CAR INTO THE FORD SHOP TO HAVE THIS ISSUE CORRECTED ON 6/8/2012. EVERYTHING SEEMED TO BE FINE BUT BOTH ISSUES STARTED UP AGAIN AND BECAME MORE FREQUENT. MY HUSBAND AGAIN TOOK THE CAR BACK TO THE FORD SHOP ON 1/2/2013. MY HUSBAND WAS TOLD THAT THIS IS THE WAY THE CAR DRIVES. BUT THE FORD SHOP TOOK THE CAR AND SAID THEY WOULD TAKE A LOOK. WE WERE GIVEN THE CAR BACK THE SAME DAY AND WERE TOLD THAT THEY REPROGRAMMED THE CAR AND THAT EVERYTHING WAS WORKING FINE. THAT EVENING I WAS ABOUT TO MERGE ONTO THE HIGHWAY BUT THE CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL ALMOST ALL THE WAY TO THE FLOOR AND THE CAR WOULDN'T GO FASTER THAN 30 MPH. I WAS ALMOST REAR ENDED BY ANOTHER CAR. LUCKILY THE DRIVER WAS ABLE TO SWERVE INTO THE LANE NEXT TO ME. I GOT OFF AT THE NEXT EXIT AND TOOK THE LOCAL ROUTE HOME. THE NEXT MORNING I TOOK THE CAR BACK TO THE FORD SHOP. AT THIS POINT, THE CAR WAS DRIVING COMPLETELY NORMALLY. I EXPLAINED WHAT HAPPENED THE NIGHT BEFORE. THEY WOUND UP KEEPING THE CAR FOR 2 WEEKS. I WAS TOLD THAT THEY COULDN'T FIGURE OUT HOW TO FIX THE ISSUE AND HAD TO CALL FORD TO GET INSTRUCTIONS ON HOW TO CORRECT THE PROBLEM. DURING THIS TIME, I PLACED A CALL TO FORD AND FILED A COMPLAINT WITH THEM. WE RECEIVED THE VEHICLE BACK AND EVERYTHING SEEMED TO BE FINE BUT SLOWLY THE SAME ISSUES SHOWED UP MORE FREQUENTLY. TODAY (5/13/13), I'VE TAKEN THE CAR BACK TO THE FORD SHOP. I WAS TOLD THAT THEY WOULD CHECK IT BUT THAT THIS MAY JUST BE THE WAY THE VEHICLE DRIVES. I AM VERY DISAPPOINTED FORD HASN'T BEEN ABLE TO CORRECT THE PROBLEM PROPERLY. *TR
Power train, Vehicle speed control, May 5, 2013
REPEATED PROBLEMS WITH TRANSMISSION "SLIPPING", LACK OF POWER, SURGING WHEN FINALLY DOES SHIFT, EXTREMELY UNPREDICTABLE ACCELERATION FROM STOP (E.G., PULLING INTO TRAFFIC AT INTERSECTIONS, OR UP HILL AT HIGHWAY SPEEDS). DID NOT DISPLAY PROBLEMS DURING TEST DRIVE, BUT AT APPROXIMATELY 1,000 MILES UP TO CURRENT MILEAGE (ABOUT 2,200) IT OCCURS EVERY TIME I DRIVE. HAVE HAD THREE NEAR MISS ACCIDENTS DUE TO UNPREDICTABLE ACCELERATION FROM STOPS, ALSO ON HIGHWAY UNDER HILL LOAD. HAD DEALER SERVICE CHECK THREE TIMES, FIRST TIME UPDATED SOFTWARE IN PCM/TCM, SECOND TIME WITH SAME DEALER RETURNED "NO ERRORS", TRIED DIFFERENT DEALER, ALSO "NO ERRORS" BUT WAS TOLD OTHER CUSTOMERS COMPLAINED AND "THAT'S HOW IT'S DESIGNED". SENT FORD MOTOR COMPANY DEMAND FOR REFUND UNDER CALIFORNIA LEMON LAW, FORD CUSTOMER RELATIONS CENTER CALLED AND STATED THEY WILL NOT PAY REFUND AT THIS TIME BUT REQUESTED OPPORTUNITY TO SEND SPECIAL TECHNICIAN TO LOCAL DEALER. HAVE NOT HEARD BACK TO SCHEDULE WITH SPECIAL TECHNICIAN AFTER ONE WEEK. *TR
Power train, Engine, Apr 22, 2013
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL INDICATED THAT THE TRANSMISSION WAS ENGAGED IN PARK. THE VEHICLE WAS TOWED TO THE DEALER WHERE AN ENGINEER WAS SENT TO INSPECT THE VEHICLE. THE ENGINEER STATED THAT THERE WAS NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 27,000. *TR
Power train, Apr 18, 2013
THE TRANSMISSION IN THE CAR HAS BEEN REPROGRAMMED FOR ONCE FOR JERKING AND SLIPPING GEARS THAN TOLD PARTS ARE ON BACK ORDER FOR UP TO THREE WEEKS FOR CLUTCH REPLACEMENT. THE CAR SHIFTS ROUGH , SHUTTERS, TOLD BY DRIVER ITS THE WAY I DRIVE. THE TRANSMISSION IS GETTING WORST. *TR
Power train, Engine, Apr 15, 2013
WHILE PULLING INTO TRAFFIC FROM A COMPLETE STOP CAR WOULD NOT ACCELERATE. HAD TO PUSH GAS PEDAL ALMOST TO FLOOR TO GET CAR TO GO, THAT LEAD TO A BUCKING ACCELERATION, CAR JUMPING FORWARD AND ALMOST BEING REAR ENDED. TOOK CAR TO SHOP FIRST TOLD THAT'S HOW THE CAR DRIVES, THEN TOLD BY TRANSMISSION "SPECIALIST" I WAS NOT DRIVING MY CAR AGGRESSIVE ENOUGH. AFTER A 2 WEEK STAY THE SHAFT SEAL AND CLUTCH WAS REPLACED. DID NOT CORRECT ISSUE CALLED FORD CORP AND AGAIN WAS TOLD THIS IS HOW THE CAR DRIVES BASICALLY TELLING ME I WAS AT FAULT. CAR HAS SINCE BEEN BACK 2 TIMES FOR THE SAME REASON, EVEN TOOK FOR A SECOND OPINION PER FORD REQUEST AND CAR STALLED ON THE SERVICE MANAGER ON A HILL AND YET I WAS TOLD THAT'S HOW THE CAR IS SUPPOSE TO PERFORM!!! NOT HAPPY. TOMORROW APRIL 15TH 2013 CAR IS GOING BACK THUS AGAIN FOR SAME REASON. NOT FEELING SAFE IN MY CAR!!!! *TR
Power train, Apr 15, 2013
OCCASIONAL AND UNEXPECTED ROLL-BACK ON INCLINES. OCCASIONAL AND UNEXPECTED LACK OF ACCELERATION WHEN ACCELERATION IS REQUIRED. SEVERE JUDDER AS THE AUTOMATIC TRANSMISSION SHIFTS BETWEEN FIRST, SECOND, AND THIRD GEARS (OCCURS ONLY AFTER THE CAR HAS BEEN DRIVEN 5-10 MILES). THE CAR IS FITTED WITH A 6 SPEED AUTOMATIC/MANUAL TRANSMISSION. THE PROBLEMS APPEAR TO BE GETTING WORSE. *TR
Power train, Fuel/propulsion system, Apr 15, 2013
WHILE LEAVING THE PARKING LOT OF A STORE TO ENTER HIGHWAY, MY FOCUS STARTED SPUTTERING AND THEN SHUT COMPLETELY DOWN LEAVING ME AND MY TWO CHILDREN STRANDED IN THE ROAD. WE GOT HELP TO PUSH IT OUT OF THE WAY WHEN ATTEMPTED TRIES TO START DIDN'T WORK. A TOW TRUCK CAME WHEN CALLED AND TOOK IT TO OUR FORD DEALERSHIP HERE WHO JUST CALLED (24 HOURS LATER) TO TELL ME THEY "THINK" THERE'S A PROBLEM WITH THE FUEL PUMP. I HAVE HAD CONTINUAL PROBLEMS WITH THE TRANSMISSION AS WELL, THIS CAR ROLLS BACK ON EVEN THE SLIGHTEST HILL, HAS CAUSED SOME CLOSE CALLS WHEN VEHICLES ARE CLOSE BEHIND ME. I AM A WORKING MOM WITH A NON-WORKING VEHICLE FOR AT LEAST THE WEEK. *TR
Power train, Apr 8, 2013
2012 FORD FOCUS, AUTOMATIC TRANS. THE CLUTCHES DISENGAGED DURING ACCELERATION, THIS TIME WHILE MAKING A LEFT TURN IN FRONT OF ONCOMING TRAFFIC. CHECK ENGINE LIGHT CAME ON. THEN THE CAR HAS ERRATIC SHIFTING, CLUTCHES ENGAGING AND DISENGAGING WHILE DRIVING, HIGH RPMS. THIS TIME TAKEN TO DEALER FOR SAME ISSUE .DEALER REPROGRAMMED THE CONTROL MODULE AGAIN. THERE ARE MANY COMPLAINTS ABOUT THE TRANS ON FOCUSFANATICS.COM. *TR
Power train, Mar 18, 2013
I NOTICED THE TRANSMISSION WASN'T SHIFTING CORRECTLY AND IT WAS HESITATING. THIS HAPPENED OFTEN AND FINALLY I WAS STUCK IN THE MIDDLE OF AN INTERSECTION TWICE ON THE SAME DAY AND THE CAR WOULD NOT SHIFT INTO SECOND GEAR AND BEGAN SHAKING AND MAKING A KNOCKING NOISE. THIS COULD HAVE CAUSED A HUGE ACCIDENT. I DON'T UNDERSTAND WHY FORD HAS NOT DONE A RECALL ON THIS CAR. I WAS TOLD MY TRANSMISSION HAS EXTENSIVE DAMAGE AND THE PART THAT NEEDS TO BE REPLACED WAS ON BACKORDER AND COULD TAKE A FEW MONTHS. I WAS ALSO INFORMED THAT I AM NUMBER 1900 ON THE WAITING LIST FOR THIS PART IN MY REGION. I ASKED IF I COULD TRADE MY CAR IN FOR ANOTHER MODEL OF CAR AT THE SAME COST AND THEY SAID THEY WOULD ONLY PAY ME $14,000 FOR MY FOCUS. SO BASICALLY MY CAR DEPRECIATED $10,000 IN 4 MONTHS AND FORD WILL NOT DO WHAT IS RIGHT AND REPLACE THE CAR FOR ME AND TAKE THE LOSS. I'M EXTREMELY DISGUSTED THAT FORD WAS EVEN SELLING THESE CARS WHEN THEY KNEW THERE WAS A PROBLEM WITH THE TRANSMISSION AND EVEN MORE SO THAT THEY WILL NOT FIX THE PROBLEM. *TR
Power train, Mar 15, 2013
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER HAVING A MANUFACTURER'S RECALL PERFORMED ON THE VEHICLE FOR THE GEAR SHIFTER, THE VEHICLE FAILED TO SHIFT INTO GEAR. THE CONTACT MENTIONED THAT THE VEHICLE STARTED TO SHAKE VIOLENTLY AND STARTED TO MAKE A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE SHIFTER NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 35,000. *TR...UPDATED 04/25/13 *BF THE CONSUMER STATED THE VEHICLE HAD BEEN REPROGRAMMED TWICE AND THE FAILURE WAS STILL NOT CORRECTED. THE CONSUMER TRADED IN THE VEHICLE. *JS
Power train, Engine, Mar 13, 2013
MY FOCUS SHUTTERS WHILE TRYING TO MOVE THROUGH FIRST GEAR. BEFORE SECOND GEAR ENGAGES, FIRST GEARS FEELS AS IF IT WAS SLIPPING. I BROUGHT THIS TO THE ATTENTION OF MY DEALER WITHIN THE FIRST MONTH AND THEY TOLD ME IT NEEDED TO BRAKE IN. AFTER BRINGING IT IN SEVERAL TIMES, THEY PERFORMED A 12B37 UPDATE, A FULL PCM RE PROGRAM AND ENDED HAVING TO REPLACE THE ENTIRE GEAR BOX BECAUSE A SEAL RUPTURED. ALL OF THIS IN THREE SEPARATE OCCASIONS THIS LAST ATTEMPT FIXED IT, BUT THE PROBLEM RETURNED. I ISSUED FORD A LAST ATTEMPT REQUEST AND JUST PICKED UP MY CAR. THE FIELD SUPERVISOR STATES THAT HE NOTICED THE SHUTTERING, BUT THAT IT WAS NORMAL FOR MY VEHICLE. WELL, IF THE SAME ISSUE PERSISTS AND IT WAS FIXED LAST TIME BY REPLACING SEALS AND THE GEAR BOX, HOW COULD THIS BE NORMAL FOR MY CAR? I WILL BE SEEKING LEGAL ASSISTANCE FROM THIS POINT FORWARD AND WILL BE INITIATING A BBB AUTOLINE MEDIATION REQUEST. *TR
Power train, Service brakes, Engine, Mar 4, 2013
THE CAR IS EQUIPPED WITH A 6-SPEED DUAL CLUTCH AUTOMATIC TRANSMISSION. WHILE UNDER HEAVY BRAKING THE CAR BEGAN TO STALL. THE RESULT WAS THE BRAKE PEDAL LOSING POWER ASSIST FROM THE ENGINE. THEN BECAUSE THE ENGINE WAS TRYING TO RECOVER FROM THE NEAR STALL, I WAS UNABLE ACCELERATE TO AVOID AN ONCOMING CAR. THE ENGINE DID RECOVER, BUT IT TOOK SEVERAL SECONDS (AND A LOT OF BUCKING AND SPUTTERING) BEFORE I WAS ABLE TO MOVE THE CAR AFTER COMING TO A STOP. THE WEEK PRIOR, I HAD THE CAR IN FOR SERVICE AT A LOCAL FORD DEALERSHIP BECAUSE THE CAR WOULD SHUDDER DURING ACCELERATION. THE DEALERSHIP REPROGRAMMED THE TRANSMISSION AND THE PROBLEM IS STILL THERE, BUT LESS NOTICEABLE THAN BEFORE BEING SERVICED. THIS NEW ISSUE WITH STALLING UNDER HEAVING BRAKING DID NOT OCCUR PRIOR TO THE SERVICING. AFTER THE NEAR ACCIDENT, I WANTED TO KNOW IF THE PROBLEM WAS A FLUKE OR IF IT WOULD HAPPEN AGAIN. I HAVE FOUND THAT I CAN RECREATE THE ISSUE ALMOST EVERY TIME THE CAR NEARS A STOP UNDER HEAVY BRAKING. THE CAR IS SCHEDULED FOR SERVICE FOR THIS ISSUE. *TR