2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: steering
933 reports, newest first. Show all
Steering, Electrical system, Mar 13, 2019
SOMETIMES WHEN THE CAR IS STARTED AND YOU GO TO BACK UP OR EVEN PULL IN TO PARK THE STEERING WHEEL LOCKS UP AND DOES NOT ALLOW YOU TO TURN IT. THE RADIO MAKES THIS HORRIBLE LOUD CRACKLING NOISE AND IMPOSES A TREMENDOUS SAFETY CONCERN WHEN YOU ARE DRIVING DOWN THE ROAD AND THE SPEAKERS CUT ON AND OFF WITHOUT YOU EVER TOUCHING THE STEREO SYSTEM, I FEEL FOR THOSE WHO HAVE SENSITIVE HEARING OR EVEN THE ELDERLY IF IT HAPPENS TO THEM BECAUSE IT IS HORRIBLY LOUD AND EVEN WITH THE RADIO OFF IT STILL POPS AND SQUEAKS, ALSO THE CANISTER PURGE I JUST SPENT 700 LAST YEAR REPLACING FUEL PUMP RELAY SWITCH CAR JUST CUT OFF GOING DOWN THE 4OAD AND WOULD NOT START BACK UP
Steering, Mar 13, 2019
STARTED MY CAR AND RECEIVED A POWER STEERING FAILURE MESSAGE. TURN CAR OFF AND BACK IN AND IT GOES AWAY. HAPPENED THREE TIMES ONCE WHILE I WAS WAITING AT A STOP LIGHT. TOOK VEHICLE IN AND TOLD IT WAS A GEAR THAT NEEDS TO BE FIXED. THIS WAS A RECALL ON OTHER GODS BUT NOT MINE. OVER $2,000 TO FIX.
Steering, Mar 13, 2019
I HAVE A 2012 FORD FOCUS AT 93000 MILES, I STARTED THE CAR ONE MORNING ON MY WAY TO WORK AND THE STEERING ASSIST FAULT POP UP ON THE SCREEN BEHIND THE STEERING WHEEL. THE STEERING WHEEL BECAME HARD TO TURN AND I COULDN'T DRIVE IT DUE TO IT BEING NOT SAFE TO DRIVE. I TOOK IT TO A FORD DEALERSHIP AND THEY TOLD ME THE STEERING RACK AND PINION NEEDS TO BE REPLACE AND IT'LL COST $2200 FOR THE REPAIRS. I'VE LOOK UP ONLINE AND FOUND MAN OTHERS LIKE ME WHO FACE THIS PROBLEM. FORD NEEDS TO HAVE A RECALL ON THIS, IT'S VERY DANGEROUS FOR US TO DRIVE DOWN THE ROAD AND SUDDENLY YOUR STEERING WHEEL WOULDN'T TURN.
Steering, Mar 12, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BECAME DIFFICULT TO STEER AND "POWER STEERING ASSIST FAULT" ILLUMINATED ON THE MESSAGE CENTER. THE CONTACT CONTINUED DRIVING AT A SLOWER PACE TO HER DESTINATION. AFTER A WHILE, THE VEHICLE STEERING BEGAN TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO FORD AUTO WORLD (2903 S SCATTERFIELD RD, ANDERSON, IN 46016) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK AND POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
Steering, Mar 11, 2019
I STARTED MY CAR, BACKED IT OUT OF MY DRIVEWAY, WENT TO GO FORWARD AND THE STEERING, QUIT, VERY STIFF COULDNT TURN THE STEERING WHEEL, SO I TURNED THE CAR OFF, THEN STARTED IT BACK UP, AND THE STEERING WAS FINE, A FEW DAYS LATER THIS HAPPENED AGAIN AT THE GAS STATION, THEN AGAIN IN THE SUBDIVISION COULD HARDLY TURN THE WHEEL TO GET BACK IN THE DRIVEWAY. THIS CAR HAS 40000 MILES ON IT, 1 OWNER, 1 DRIVER.
Steering, Mar 10, 2019
START UP THE CAL: POWER ASSIST FAILURE (OR THE LIKE) WHICH I CAN RESTART THE CAR AND IT GOES AWAY, THIS HAS BEEN RECALLED ON OTHER FORDS, BUT NOT MINE.
Steering, Mar 7, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL, BUT IT SEIZED. THE VEHICLE WAS TOWED TO HONOLULU FORD (1370 N KING ST, HONOLULU, HI 96817, (808)-824-3981) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO ASSIST WITH PART OF THE STEERING REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 82,800.
Steering, Mar 6, 2019
THE ELECTRONIC POWER STEERING FAILURE LIGHT KEEPS COMING ON. FORD RECALLED OTHER UNITS FOR SAME PROBLEM AND NOT THE FOCUS. STEERING WHEEL LOCKS UP WHEN LIGHT COMES ON AND MAKES IT DIFFICULT TO STEER. THIS IS A MAJOR ACCIDENT WAITING TO HAPPEN. THE LIGHT USUALLY COMES ON WHEN FIRST STARTING THE CAR.
Steering, Mar 5, 2019
WENT TO LEAVE TO GO TO WORK ON 3-5-2019 AND I HAD NO STEERING MY CAR I HAVE NOT HAD ANY ISSUES SINCE I'VE I THIS CAR I'VE HAD IT FOR 3 YEARS . WE LOOKED O UTUBE TO SEE WHAT WE COULD DO TO FIX SO I COULD GO TO WORK IT TOOK US 20 MINUTES TO GET IT TO UNLOCK DRIVE FINE TO WORK WHEN I WENT TO LEAVE WORK AT 4PM ON 3-5-2019 IT DID IT AGAIN IT TOOK ME ABOUT 10 MINUTES THIS TIME AFTER IT UNLOCKED I WAS STILL HAVING A HARD TIME WITH THE STEERING AT FIRST BUT THEN IT LOOSENED UP THIS IS A VERY SERIOUS ISSUE THAT NEEDS TO ADDRESSED
Steering, Mar 3, 2019
I STARTED MY CAR AND A WARNING LIGHT CAME ON SAYING POWER STEERING ASSIST WAS OUT. THE CAR WAS VERY HARD TO STEER. THE NEXT TIME I STARTED CAR, THE PROBLEM WAS GONE. HOWEVER, SINCE THEN, THE PROBLEM HAS RETURNED AND IT IS UNSAFE TO THIS CAR DRIVE IN TRAFFIC. MY RESEARCH SHOWS THIS IS A COMMONAND DANGEROUS SITUATION AND NEEDS TO BE CORRECTED BY FORD ON THE 2012
Steering, Feb 28, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE STEERING LOST POWER AND "POWER STEERING ASSIST FAILED" ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM CHARLON FORD, INC (760-371-1331, LOCATED AT 269 S CHINA LAKE BLVD, RIDGECREST, CA 93555) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,300.
Steering, Feb 28, 2019
MY CAR TOLD ME DRIVER STEERING MALFUNCTION AND MY STEERING WHEEL COMPLETELY STOPPED WORKING .
Steering, Feb 27, 2019
THE STEERING INTERMITTENTLY CUTS OUT MAKING IT NEARLY IMPOSSIBLE TO STEER. THE STEERING WENT OUT WHILE I WAS DRIVING AND I NEARLY HIT ANOTHER CAR. I WAS DRIVING ON A LOCAL CITY STREET WHEN THE ISSUE OCCURRED. THE ERROR STEERING ASSIST FAULT, SERVICE REQUIRED UPON LOSS OF STEERING CONTROL. UPON RESEARCH, I HAVE DETERMINED THAT FORD HAS RECALLED OTHER CARS WITHIN THE SAME MODEL YEAR FOR THE SAME ISSUE. I AM CONCERNED THAT IF THIS OCCURS AGAIN IT COULD RESULT IN AN ACCIDENT CAUSING DAMAGE TO PROPERTY AND INJURIES TO MYSELF AND OTHERS.
Steering, Feb 27, 2019
2012 FORD FOCUS HAS POWER STEERING ASSIST FAULT THAT WILL NOT CLEAR. AFTER ON-LINE RESEARCH DONE, HAVE SEEN THAT MANY OWNERS HAVE EXPERIENCED SAME SUE. BEYONC HAS 81000 MILES ON IT. VEHICLE EXHIBITS ISSUE IMMEDIATELY DURING STARTING AND CONTINUES THROUGHOUT DRIVING. USED TO BE ABLE TO RESET BY TURNING CAR OFF AND THEN ON, HOWEVER THAT NO LONGER WORKS. FORD HAS RECALLED OTHER VEHICLES FOR SAME ISSUE BUT NOT THE FOCUS.
Steering, Feb 27, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE SHUTTERED AND THE STEERING WHEEL WAS LOOSE. ALSO, THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 160,000. *TR
Steering, Feb 23, 2019
AFTER STARTING 2012 FORD FOCUS START TO PULL OUT OF PARKING SPOT AND STEERING WHEEL LOCKED UP, COULD NOT TURN RIGHT OR LEFT. PULLED FORWARD AND TURNED CAR OFF, WAS GOING TO CALL TOW BUT INSTEAD STARTED CAR AGAIN AND STEERING STARTED WORKING AGAIN. THERE NEEDS TO BE A RECALL ON THIS ISSUE, WHAT WOULD HAVE HAPPENED IF I WAS DRIVING AND TURNING THE CORNER IN FRONT OF THE LOCAL ELEMENTARY SCHOOL AND THE CAR HIT STUDENTS AND THE MEDIA FOUND OUT NHTSA NEW ABOUT THIS PROBLEM ALL OVER THE COUNTRY ALONG WITH FORD'S KNOWLEDGE OF THIS ISSUE, IT WOULD BE WORST THAN THE PINTO GAS TANK ISSUE. PLEASE CONSIDER ISSUING A RECALL ON THIS PROBLEM.
Steering, Feb 19, 2019
I STARTED MY CAR AND THE STEERING WOULDN'T WORK ANY MORE WITHOUT A HOLE LOT OF MUSCLE POWER. THE CAR WAS PARKED'.
Steering, Feb 19, 2019
TAKARA RECALL, WHILE DRIVING I HAD TO MAKE A TURN. WHEN TURNING, SUDDENLY THE STEERING WAS DIFFICULT TO TURN AND I WAS FORCED TO STOP THE CAR. I GOT THE MESSAGE "STEERING ASSIST MALFUNCTION". THIS WAS VERY SCARING BECAUSE I WAS IN TRAFFIC AND AN ACCIDENT COULD'VE HAPPENED.
Steering, Feb 17, 2019
POWER STEERING: SOMETIMES WHEN I START MY CAR AN ERROR MESSAGE WILL SAY "POWER STEERING FAILURE", AND THE POWER STEERING WILL NOT WORK. IF I TURN THE CAR OFF, AND THEN RESTART IT WITHIN A FEW MINUTES IT GOES AWAY. IT STARTED DOING THIS WITHIN A MONTH OF WHEN WE BOUGHT IT, AND BECAUSE THE ERROR ISN'T PRESENT WHEN WE TAKE IT TO THE DEALERSHIP THEY TELL ME THEY CAN'T DO ANYTHING. I HAVE COMPLAINED MULTIPLE TIMES TO THEM, AND THEY HAVE DONE NOTHING. IT HAS BEEN DOING THIS RANDOMLY FOR YEARS NOW, AND AFTER BRINGING IN MY CAR TO HAVE THE CLUTCH LOOKED AT AGAIN (I'VE HAD IT REPLACED 5 TIMES NOW) IT HAD THE POWER STEERING ERROR MESSAGE SHOW UP AND THE TECHS WERE ABLE TO SEE THAT THE CAR HAD NO POWER STEERING ALONG WITH THE MESSAGE. THEY TOLD ME I WOULD HAVE TO REPLACE THE STEERING WHEEL COLUMN, AND EVEN THOUGH IT HAS DONE THIS FROM THE START I WOULD HAVE TO PAY FOR IT.
Steering, Feb 16, 2019
MY POWER STEERING LOCKED UP WHILE I WAS LEAVING MY HOUSE. MY CAR HAS ONLY 90K MILES AND THERE HAS BEEN TONS OF RECALLS IN GENERAL FOR THIS CAR ALREADY. THIS IS A SERIOUS PROBLEM AND RISK AND I BELIEVE THAT I'M NOT THE ONLY PERSON TO HAVE COME ACROSS THIS.
Steering, Power train, Feb 15, 2019
THE AUTOMATIC TRANSMITION OF MY 2012 FORD FOCUS WITH 100K MILES HAD HESITATION AND THE ENGINE SUDDENLY SHUT OFF WHEN DRIVING DUE TO THE TRANSMITION FAIL (IT HAPPEN TOO OFTEN DRIVIND IN THE CITY), AFTER I PAID $ 2,200 TO THE DEALERSHIP TO GET IT FIXED ( THEY CHANGED CLUTCHS AND COMPUTER MODULE). THE STEERING WHEELS STARTED TO FAIL, IT SUDDENLY GETS TOO HARD TO TURN, THEN IT GETS NORMAL AND THEN FAILS AGAIN. JUST WHEN I WAS TURNING ON A CORNER THE STEERING WHEEL GOT HARD TO TURN AND THE CAR WAS GOING OUT OF THE ROAD (STRAIGHT). LUCKILY I WAS ABLE TO HOLD THE STEERING WHEEL TOO HARD TO CONTROL IT. FORD WANT TO CHARGE $2,400 TO FIX THE PROBLEM (RACK AND PINION REPLACEMENT) . I THINK THERE SHOULD BE RECALLS FOR THOSE DANGEROUS ISSUES. THANKS.
Steering, Feb 15, 2019
WHILE DRIVING ON CITY STREET GOING HOME AN ERROR MESSAGE DISPLAYED 'STEERING ASSIST FAULT - SERVICE REQUIRED'. THE CAR BECAME VERY DIFFICULT TO STEER. WILL BE SCHEDULING WITH MEL HAMBELTON FORD TO INVESTIGATE THE CONDITION.
Steering, Fuel/propulsion system, Feb 11, 2019
I HAD THIS CAR ABOUT FOUR YEARS I PUT A TWO NEW BATTERY, NEW START, NEW RADIO, NEW RADIATOR, THERMOSTAT THE ARMS AND ROD REPLACE NOW I GOT THE STEERING ASSIST FAULT GOING ON IN MY CAR I GET WIRED PUT MONEY ON TO IT !
Steering, Feb 11, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE CONTACT STARTED THE VEHICLE IN THE MORNING, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SILL-TERHAR MOTORS (303-469-1801, LOCATED AT 150 ALTER ST, BROOMFIELD, CO 80020) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
Steering, Feb 10, 2019
DRIVING TO WORK STEERING STARTED TO GET HARD TO STEER ON THE HIGH WAY AND MAKING TURNS. THEN AFTER WORK PUT IN KEY TURN KEY ON SAYS STEERING LOST STOP. AT THIS TIME THE STEERING WAS LOCKED UP MY SON WAS ABLE TO GET THE STEERING TO WHERE HE COULD GET IT HIM BUT VERY HARD TO DO I COULDN'T BUDGET IT. THE WAY IT ACTED ON THE HIGHWAY I WAS AFRAID IT WOULD STOP WORKING CAUSE IT WAS GETTING MORE DIFFICULT TO MOVE THE STEERING.