2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: steering
933 reports, newest first. Show all
Steering, Feb 4, 2017
I BOUGHT MY CAR LAST YEAR AT CARMAN FORD, WITH ABOUT 91,905 MILES IN AN "AS IT IS" CONTRACT. I ALSO PURCHASED AN ADDITIONAL GUARANTEE FOR UP TO 24,000M. I TOOK THE CAR TO REGULAR INSPECTIONS TO THE DEALER, NO DAMAGE WAS REPORTED. THEN, I HIT 117,609 MILES, AND MY STEERING WHEEL NEEDED TO BE REPLACED COMPLETELY, AND I HAD NO GUARANTEE. A FEW MONTHS AFTER I BOUGHT THE CAR, WHILE DRIVING, I FELT THAT THE WHEEL WAS MOVED SLIGHTLY TO ONE SIDE OF THE ROAD (HIGHWAY). I ASKED ABOUT THIS TO THE DEALER AFTER AN OIL INSPECTION; THEY SAID THAT PROBABLY IT WAS AN ALIGNMENT ISSUE. RECENTLY, THEY SAID NO DAMAGE WAS REPORTED BEFORE. "STEERING WHEEL ASSISTANCE REQUIRED" APPEARED ON THE SCREEN. WHILE DRIVING TO THE SHOP, IT WAS VERY HARD TO TURN EITHER WAY. IT WAS VERY HARD TO DRIVE. I DON'T KNOW HOW IT IS POSSIBLE THAT THEY DID NOT IDENTIFY THE PROBLEM EARLIER. HOWEVER, IF THIS IS A MANUFACTURER DEFECT, I WOULD LIKE TO KNOW IF THEY ARE GOING TO DO A RECALL OR SOMETHING. I THINK THAT THE CAR IS NOT SUPER OLD AND MOST OF THE MILEAGE WAS BECAUSE I HAVE A LONG COMMUTE, I DRIVE MOSTLY ON THE HIGHWAY. IT IS ODD THAT A 2012 CAR HAS SUCH A PROBLEM. COULDN'T GO TO WORK, SCHOOL, SINCE SUDDENLY THE CAR STOPPED WORKING ON FRIDAY 02/03/17. I HAD TO MAKE ARRANGEMENTS TO GET ANOTHER CAR. OVERALL, SO MUCH LOSS AND DRAMA INVOLVED WITH THIS INCIDENT AND I FEEL IT IS UNFAIR THAT THIS HAPPENED SINCE THE CAR HAD REGULAR MAINTENANCE AND IS NOT SUPER OLD.
Steering, Electronic stability control (ESC), Feb 4, 2017
THE CAR NEEDS NOW A REPLACEMENT OF THE STEERING GEAR. THE PRICE IS OVER $1500. THE CAR DIDN'T LET ME TURN RIGHT OR LEFT AND I JUST BOUGHT IT AT A CERTIFIED CARMAN FORD DEALERSHIP. IT SHOWED PROBLEMS AT 117650 MILES. THIS IS A SCAM, I PAID FOR INSURANCE AND I BROUGHT THE CAR TO CHANGE THE OIL EARLIER ANS THEY DIDN'T FIND ANY DEFECT. NOW, I CANT USE MY CAR. I WAS IN MOTION, THE CAR SEEMED TO MOVE TO ONE SIDE, THEN AT HOME WHILE STATIONED, I COULDN'T MOVE THE CAR AT ALL. NO EVEN RIGHT OR LEFT.
Steering, Feb 2, 2017
POWER STEERING FAILURE. AS I HAVE FOUND OUT THIS IS HAPPENING TO THIS VEHICLE AND OTHERS TOO. YOU GO TO THE DEALER AND YOU MAY GET CHARGED FOR SOMETHING THAT IS A KNOW ISSUE. WHY DO WE HAVE TO PAY ON SOMETHING THAT SHOULD BE RECALLED.
Steering, Feb 1, 2017
THE POWER STEERING HAS GONE OUT ON MY VEHICLE AND THE REPAIR COST IS VERY HIGH. OTHER VEHICLES WERE RECALLS FOR THIS EXACT ISSUE AND I DON'T UNDERSTAND WHY MINE HAS NOT ALSO BEEN RECALLED. IT WENT OUT WHILE I WAS DRIVING NEARLY CAUSING ME TO CRASH. *TR
Steering, Jan 30, 2017
FOR A FEW WEEKS WHEN STARTING THE CAR AND BACKING OUT OF PARKING SPACE THE POWER STEERING (EPS) DOES NOT IMMEDIATELY WORK. AFTER A MINUTE IT ENGAGES AND WORKS. HOWEVER, IT CURRENTLY IS NOT WORKING AT ALL. I TURNED THE CAR ON AND RECEIVED THE WARNING "STEERING ASSIST FAULT" AND THEN HAD TO DRIVE ABOUT 5 MILES HOME ON CITY STREETS WITH NO POWER STEERING. IT WAS VERY DANGEROUS. MY CONCERN IS THE POSSIBILITY OF THIS HAPPENING WHILE DRIVING. IT IS A MAJOR SAFETY CONCERN. *TR
Steering, Jan 30, 2017
THE CAR RANDOMLY LOOSES POWER STEERING FUNCTION AND BECOMES VERY HARD TO STEER, EVERYTHING ELSE SEEMS FINE. THIS CAN HAPPEN AT ANY TIME BUT USUALLY WHEN FIRST STARTING THE CAR AND CAN SELF RESOLVE IN A FEW SECONDS OR NOT AT ALL. THIS SHOULD BE A RECALL. I'M PRETTY STRONG AND A BIG GUY AND I STILL STRUGGLE TO KEEP THIS THING ON THE ROAD WHEN IT HAPPENS.
Steering, Jan 29, 2017
I WAS DRIVING MY 2012 FORD FOCUS WITH 83244 MILES ON INTERSTATE 81 SUDDENLY THE POWER STEERING STOPPED WORKING AND THE MESSAGE POWER STEERING ASSIST FAULT APPEARED ON THE DASH IT WAS VERY DANGEROUS BUT I PULLED OVER IN A REST AREA AND TOWED THE VEHICLE TO MY HOUSE I CALLED FORD DEALER HOPING THE IT HAS SAFETY RECALL BUT THE PERSON I TALKED TO AT FORD SERVICE SAID THERE IS NO RECALL FOR POWER STEERING FAULT . NOW I DO NOT HAVE THE MONEY TO FIX IT . I HOP FORD ISSUES A RECALL ON THIS PROBLEM .... *TR
Steering, Jan 29, 2017
WHILE DRIVING SUDDENLY WAS UNABLE TO STEER THE CAR. THRE IS NO POWER STEERING. LUCKILY WAS TRAVELING AT A MINIMAL SPPED. HAD MY DAUGHTER AND 2 SMALL GRANDCHILDREN. TOOK CAR TO LOCAL DEALERSHIP WHERE IT WAS PURCHASED PAID TO PUT THE CAR ON THE COMPUTER AND WAS TOLD TO TAKE IT TO A FORD DEALERSHIP 45 MINUTES AWAY. WAS TOLD THE CAR WAS DANGEROUS. *TR
Steering, Electrical system, Service brakes, Jan 28, 2017, crash
I STARTED MY CAR THIS MORNING, PUT IT IN REVERSE AND BEGAN TO BACK OUT OF MY DRIVEWAY WHEN THE CAR LOCKED UP AND LOST POWER. I COULD NOT STEER OR BRAKE AND THE CAR CONTINUED ROLLING BACKWARDS UNTIL IT HIT MY GARAGE AND STOPPED. THE LIGHTS CAME ON MY DASH READ "(I) STEERING ASSIST FAULT". I TURNED THE CAR OFF AND ON SEVERAL TIMES BEFORE THE LIGHTS WENT OUT, THE STEERING WHEEL UNLOCKED AND I WAS ABLE TO DEPRESS THE BRAKE AND GAIN FULL CONTROL OF MY CAR AGAIN. I TOOK THE CAR TO MY FORD DEALER IN KANNAPOLIS, NC (WHERE I PURCHASED THE CAR) AND THEY SAID THE CAR WOULD NEED TO "DUPLICATE THE ERROR" BEFORE THEY COULD DIAGNOSE IT. I EXPLAINED THE CAR WOULD HAVE TO BE IN MOTION FOR THAT TO HAPPEN AND I CANNOT STOP THE CAR IF THAT HAPPENS AGAIN. I DRIVE ON THE INTERSTATE AND I AM PETRIFIED THIS WILL HAPPEN WHILE I AM ON THE ROAD AND HAVE NO CONTROL OVER THE CAR. THE TECH SAID THERE HAVE BEEN HUNDREDS OF COMPLAINTS ABOUT THE LOSS OF STEERING POWER ON THESE FORDS, BUT THAT UNTIL FORD ISSUES AN OFFICIAL RECALL THERE IS NOTHING THEY CAN DO TO FIX IT. IT COULD BE AS SIMPLE AS A SOFTWARE UPDATE.
Steering, Jan 27, 2017
ELECTRONIC RACK AND PINION FAILURE AFTER 91,000 MILES. MAKING STEERING NEARLY IMPOSSIBLE AND NEARLY CAUSING ACCIDENT. WHY WAS THIS NOT INCLUDED IN THE OTHER ELECTRONIC POWER STEERING RECALLS FROM FORD? EVERYTHING I HAVE SEEN IS THE RACK IS BEING EXPOSED TO TOO MUCH HEAT AND FAILING PREMATURELY
Steering, Jan 25, 2017
LOSS OF STEERING POWER ASSIST ,VIOLENT LANE CHANGING ON FREEWAY
Steering, Jan 22, 2017
POWER STEERING HAS BEEN FAILING INTERMITTENTLY. CAR DRIVES LIKE THERE IS NO POWER STEERING. SO FAR IT HAS ALWAYS HAPPENED IMMEDIATELY AFTER CAR HAS BEEN TURNED ON AND NOT WHILE IN MOTION. THE PROBLEM SOUNDS COMMON BASED ON ONLINE SEARCHES.
Steering, Jan 18, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING MALFUNCTION LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,255.
Steering, Jan 10, 2017
POWER STEERING FAILS WHILE GOING DOWN THE ROAD MULTIPLE TIMES. ALSO SOMETIMES WHEN YOU START THE VEHICLE THE STEERING WHEEL IS LOCKED UP FOR ABOU 30 SECONDS THEN EXCISES TO WORK.
Steering, Jan 6, 2017
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL LOCKED AND THE VEHICLE DRIFTED TO THE LEFT WITHOUT WARNING. THE ISSUE RECURRED MULTIPLE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 95,595.
Steering, Jan 3, 2017
ON SEVERAL OCCASIONS, I HAVE RECEIVED NOTICE THAT THE ELECTRONIC POWER-ASSISTED STEERING (EPAS) SYSTEM HAS A FAULT AND THAT SERVICE WOULD BE REQUIRED. THE REMEDY, AS PROVIDED IN THE MANUAL, IS TO TURN OFF THE VEHICLE THEN RESTART THE VEHICLE TO RESET THE MODULE. WHILE I WAS FORTUNATE THAT THIS HAD NOT OCCURRED WHILE DRIVING, THIS IS AN EXTREMELY DANGEROUS ISSUE, PARTICULARLY BECAUSE THE STEERING LOCKS UP WHEN THE FAULT OCCURS. RECENTLY, THE EPAS SYSTEM NOTIFIED ME OF A FAULT AND IT WAS NOT REMEDIED UPON RESTARTING THE VEHICLE. I HAVE SEEN MANY COMPLAINTS ONLINE ABOUT THE SAME ISSUE WITH THE SAME MODEL YEAR AND MAKE, HOWEVER, FORD HAS NOT PROVIDED A RECALL, AS THEY DID WITH THE 2012 FUSION AND FLEX. THIS ISSUE NEEDS TO BE ADDRESSED BECAUSE IT IS CLEARLY A MANUFACTURING OR DESIGN DEFECT, WHEREIN THE CONSUMER SHOULD NOT BEAR THE COST OF REPAIR OR REPLACEMENT (UP TO $2000.00), ESPECIALLY GIVEN THE RECALL ON SIMILAR MODELS FROM THE SAME YEAR. *TR
Steering, Dec 30, 2016
I HAD PULLED OUT OF THE DRIVEWAY INTO THE STREET, AND THE POWER STEERING FAILED. IT WAS VERY DIFFICULT TO MANEUVER THE VEHICLE BACK INTO THE DRIVEWAY. IF THIS HAD HAPPENED ON A BUSY STREET OR HIGHWAY, OR WHILE TURNING A CORNER, A LOSS OF CONTROL WOULD HAVE BEEN ENTIRELY POSSIBLE.
Steering, Power train, Dec 29, 2016
LOST POWER STEERING TO VEHICLE, UNABLE TO DRIVE DUE TO SAFETY CONCERNS. TRANSMISSION HESITATES WHEN DRIVEN OR WHEN GASING FROM A STOP.
Steering, Dec 29, 2016
I HAVE TWICE RECEIVED AN ERROR WHEN STARTING THE CAR: "STEERING ASSIST FAULT - SERVICE REQUIRED" AND I HAD NO POWER STEERING WHATSOEVER. THE ERROR WAS RESOLVED BOTH TIMES BY RESTARTING THE CAR, BUT I AM VERY NERVOUS THAT THE FAULT WILL OCCUR WHILE THE VEHICLE IS IN MOTION AND WILL CAUSE A CRASH. I'VE BEEN SEEING THAT THIS IS A RELATIVELY COMMON ERROR IN A RANGE OF FORD VEHICLES AROUND THIS MODEL YEAR AND HOPE THAT A RECALL WILL BE ISSUED SOON.
Steering, Power train, Dec 29, 2016
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO STEERING CONTROL MODULE RECALL REPAIR ISSUES, TRANSMISSION PROBLEMS AND WINDSHIELD MOTOR MALFUNCTION. *SMD THE CONSUMER STATED ON THE NIGHT OF NOVEMBER 12, 2016, A SAFETY WARNING LIGHT APPEARED ON THE DASH. WHEN HE TRIED DRIVING ABOUT 12 MILES HOME, HE HAD NO POWER STEERING. THE PROBLEM DID NOT OCCUR AGAIN. ON MONDAY NOVEMBER 14, 2016 THE CONSUMER STOPPED BY A NON-FORD GARAGE. NO WORK WAS PERFORMED. HOWEVER, THE MECHANIC STATED THE PROBLEM WAS THE STEERING CONTROL MODULE. THE MECHANIC SUGGESTED TAKING THE VEHICLE TO THE DEALER. UPON INSPECTION, THE DEALER CLAIMED THERE WAS NO PROBLEM, BUT TO BRING THE VEHICLE BACK, IF THE LIGHT CAME ON AGAIN. THE DEALER INFORMED THE CONSUMER THREE WERE NO TRANSMISSION PROBLEM. HOWEVER, IN MARCH 2016, THE CONSUMER EXPERIENCED A TRANSMISSION PROBLEM. THE DEALER STATED THE PROBLEM WAS DUE TO A WEAK BATTERY. THE PROBLEM OCCURRED AGAIN AND THE DEALER STATED IT WAS THE FAULT OF THE ALTERNATOR NOT SENDING ENOUGH CURRENT TO THE MODULE. THE PROBLEM CONTINUED. ON JULY 4, 2016, THE TRANSMISSION LIGHT ILLUMINATED. THE CONSUMER USED THE OFF KEY PROCEDURE, TO PUT THE VEHICLE INTO GEAR, BUT THE LIGHT REMAINED ON. *JB
Steering, Dec 21, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS IN REVERSE, THE STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. AS A RESULT, GREATER EFFORT WAS NEEDED TO OPERATE THE STEERING WHEEL. THE VEHICLE WAS NOT RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Steering, Electrical system, Dec 20, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE BACKING OUT OF A PARKING SPACE, THE STEERING WHEEL STIFFENED AND FAILED. ALSO, THE INSTRUMENT PANEL LIGHTING REMAINED ILLUMINATED. THE ISSUE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Steering, Dec 20, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Steering, Dec 19, 2016
STEERING ASSIST FAULT: AT MILEAGE 84209 THE POWER STEERING SUDDENLY STOPPED WORKING. AFTER COMPLETING RESEARCH THIS IS A KNOWN ISSUE THAT FORD HAS NOT RECALLED. IT STOPPED WORKING AT THE GAS PUMP, WITH SOME LUCK I WAS ABLE TO GET TO A PARKING SPOT AND LEAVE THE CAR STRANDED UNTIL ARRANGING FOR A TOW TRUCK. FORD WOULD NOT REIMBURSE THE $2,000.00 EXPENSE TO FIX ONE OF THEIR KNOWN ISSUES. VERY FORTUNATE NO ONE WAS HURT. VERY DISSATISFIED WITH THE QUALITY OF WORK AND CUSTOMER SERVICE TO REMEDY THIS KNOWN ISSUE ASSOCIATED WITH A CLASS ACTION LAWSUIT HTTP://WWW.ABOUTLAWSUITS.COM/WP-CONTENT/UPLOADS/2014-06-27-COMPLAINT.PDF .
Steering, Dec 19, 2016
POWER STEERING FAILED WHEN BACKING OUT ON THE FIRST INCIDENT ALONG WITH AN ERROR MESSAGE DISPLAY. ON SECOND OCCASION, WHEN STARTING THE CAR, THE SAME ERROR MESSAGE REGARDING THE STEERING WAS DISPLAYED. TURNING THE ENGINE OFF AND THEN BACK ON SEEMED TO GET THE CAR OPERATIONAL.