2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: steering
933 reports, newest first. Show all
Steering, Dec 15, 2016
STARTED MY CAR THIS MORNING AND IMMEDIATELY MY "STEERING REQUIRES ASSIST" ALERT CAME ON AND I FOUND I HAD NO POWER STEERING. MY CAR SHOWED NO SIGNS OF ANY ISSUE WHEN I PARKED IT LAST NIGHT 12/14/16 AROUND 7PM BUT WHEN I WENT TO LEAVE FOR WORK AT 12/15/16 AT 5:30AM THE ALERT CAME ON. I HAD MY CAR TOWED TO THE DEALER AND DEALER HAS INFORMED ME THAT 1) A CAR WITH LESS THAN 70K NEEDS THE ENTIRE STEERING COLUMN REPLACED TO THE TUNE OF $2000 AND 2) THAT THIS FAILURE IS SO COMMONPLACE THEY STOCK THE STEERING ASSEMBLY FOR THIS REPAIR. I'M JUST THANKFUL I WASN'T COMMUTING ON THE INTERSTATE WHEN THIS OCCURRED WHEREAS MANY OTHERS WERE NOT.
Steering, Seat belts, Other or unspecified, Dec 15, 2016
I COULD HANDLE THE STUDDER AND HANDLE THE BEING HELD HOSTAGE BY MY SEAT BELT, BUT NOW I HAVE TO PAY $1,800 TO GET MY STEERING FIX AFTER ALMOST HITTING A TREE WITH MY FAMILY IN THE CAR. I WAS JUST ABOUT TO UPGRADE TO A ESCAPE, I WILL NEVER BUY FORD AGAIN AFTER THIS BECAUSE I HAVE 89000 ON MY CAR THEY WILL HELP WITH NOTHING. NOR DO THEY CARE ABOUT THE SAFETY OF ME AND MY FAMILY OR THE OTHER PEOPLE AROUND ME ! I HAVE NEVER BEEN SO DISAPPOINTED. I TRULY LOVED THIS LITTLE CAR UNTIL IT TRIED TO KILL ME.
Steering, Dec 8, 2016
STARTED CAR AND STEERING WHEEL FROZE - POWER STEERING COMPLETELY INCAPACITATED. ERROR NOTIFICATION DISPLAYED "STEERING ASSIST FAULT." I TURNED THE CAR OFF AND WHEN I RESTARTED IT WAS GONE. THIS ALSO HAPPENED A YEAR AGO AND NOW AGAIN INTERMITTENTLY. THIS IS A SAFETY HAZARD THAT HAS BEEN REPORTED BY MANY OTHERS. FORD NEEDS TO RECALL THESE MODELS BEFORE A SERIOUS EVENT HAPPENS.
Steering, Dec 7, 2016, crash
I WAS TURNING INTO MY APT COMPLEX POWE STERLING WENT OUT LIGHT SAID MALFUNCTIONS POWE STEERING. I WAS TRYING TO CONTROL HIT A POLE. SEAT BELT TIGHTEN AROUND MY NECK. I HAD JUST HAD A PROCEDURE DID TWO WEEKS PRYOR INJECTION IN MY NECK WENT TO DOCTOR HE TOLD ME I WAS SO INFORMED HE COULD NOT TELL GAVE ME FIVE DIFFERENT MESS I GO C HIM ON 8TH DEC SHOULD BEEN BACK SOONER I HAVE NO CAR IN SHOP NO MONEY GET IT OUT.
Steering, Dec 7, 2016
AT 49000 MILES GOT " SERVICE POWER STEERING NOW " LIGHT AND STEERING WAS LOCKED UP AT START OF CAR. HAS HAPPENED 4 TIMES IN 8 DAYS AT START UP OF CAR. RESTARTING FIXES STEERING BUT AFRAID PROBLEM WILL ESCALATE AND CAUSE ACCIDENT OR WORSE...PLEASE INVESTIGATE BEFORE SOMEONE IS HURT OR KILLED FROM LOSS OF CONTROL OF STEERING.
Steering, Service brakes, Dec 6, 2016
DRIVING AT NIGHT ON COUNTY ROAD APPROX 25-30 MPH DRY PAVEMENT WENT TO TURN THE WHEEL OF THE CAR TO FOLLOW THE ROAD AND THERE WAS NO RESPONSE FROM THE STEERING WHEEL OR THE BRAKES. CAR WENT OFF THE ROAD HEADED FOR A TREE. WENT INTO DITCH BEFORE STEERING BECAME AVAILABLE AGAIN. IN INVESTIGATING THIS ISSUE ON MY OWN PRIOR TO TAKING TO DEALER. I HAVE FOUND THIS TO BE AN ISSUE AND EVEN A NOTED INVESTIGATION LISTED OR AWARENESS OF THE HIGHWAY SAFETY ADMINISTRATION. I CAN TELL YOU THERE WAS ABSOLUTELY ZERO CONTROL OF THIS CAR AT THAT TIME. THESE CARS ARE VERY DANGEROUS ON MANY LEVELS AS THEY HAVE MULTIPLE DEFECTIVE PARTS. JUST CALL JIM O'NEAL IN SELLERSBURG INDIANA AS THEY HAVE ALL THE RECORDS OF SHOWING THEY HAVE ALMOST REBUILT MY ENTIRE CAR SINCE I BOUGHT NEW IN 2012. UPON BEING EVALUATED AND DRIVEN, WITH THIS OCCURRING TO THE TECHNICIAN AS WELL AT JIM O'NEAL FORD, IT WAS FOUND THAT THE ENTIRE STEERING COMPONENT HAD FAILED AND NEEDED TO BE REPLACED. FORD IS AWARE OF THIS CONCERN AS THERE HAVE BEEN 2 BULLETINS SENT TO THEIR DEALERSHIP SERVICE DEPARTMENTS. DOCUMENTED IN RESEARCH IF YOU LOOK AND ALSO TOLD TO ME VERBALLY BY [XXX] THE SERVICE MANAGER AT JIM O'NEAL FORD. AT NO TIME IN THE MANY VISITS TO THE REPAIR SHOP AT FORD HAS ANYONE MENTIONED THE FACT THAT THIS COULD POSSIBLY OCCUR OR HAS THERE BEEN ANY PREVENTIVE CHECKS OF THE SYSTEM. I REALLY WOULD LIKE THIS INVESTIGATED AS I DO SEE I AM NOT THE ONLY ONE THAT HAS HAD THIS ISSUE AND WAS JUST LUCKY ENOUGH TO HAVE NOT HAD A SERIOUS ACCIDENT WITH MY CHILDREN IN THE CAR DURING THIS LATEST FAILURE IN THIS CAR. FORD SHOULD BE HELD ACCOUNTABLE FOR PRODUCING AND NOT UPHOLDING THEIR END OF THIS CAR AS PEOPLE ARE BEING SERIOUSLY INJURED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Dec 6, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 01/31/17*LJ
Steering, Dec 5, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 2 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Steering, Dec 5, 2016
ON FRIDAY, 12/2/16, WHEN PULLING OUT OF ON-STREET PARKING SPACE, WARNING "STEERING ASSIST FAULT SERVICE REQUIRED" CAME ON, AND I COMPLETELY LOST STEERING CONTROL. TURNED OFF CAR, THEN TURNED ON AGAIN, WITH SAME WARNING. CALLED FORD DEALER, WAS TOLD THEY COULDN'T DO ANYTHING TILL MONDAY. HAD TO CALL TOW. AFTER 20 MINUTES, I TRIED CAR AGAIN, AND EVERYTHING WAS FINE. I AM AFRAID TO DRIVE, ESPECIALLY IF MY STEERING GOES OUT AGAIN.
Steering, Nov 30, 2016
I STARTED GETTING THIS ON SCREEN ERROR "STEERING ASSIST MALFUNCTION" A COUPLE OF MONTHS AGO, BUT IT WOULD DISAPPEAR AFTER A FEW MINUTES. TODAY WHEN I WENT TO START THE CAR THE MESSAGE APPEARED ONLY THIS TIME IT STAYED. I TURNED THE CAR OFF AND BACK ON AND STILL HAD THE ISSUE. I HAD TO DRIVE MY CHILDREN TO SCHOOL WITH NO POWER STEERING. I'M FILING THE COMPLAINT BECAUSE AFTER SEARCHING THE ENTIRE DAY IT TURNS OUT THIS IS A PRETTY COMMON ISSUE WITH THE 2012 FORD FOCUS. SOME DEALERS LIE AND SAY THEY HAVE "NEVER SEEN IT BEFORE." THEY CHARGE ON AVERAGE $1700 TO REPAIR IT. THEY RECALLED SEVERAL OTHER FORD MODELS FROM 2012, BUT NOT THIS ONE. THEY SHOULD HAVE. HAD I ALREADY BEEN DRIVING WITH MY CHILDREN WHEN THIS WENT OUT I WOULD HAVE WRECKED. HAD I NOT DRIVEN AN OLDER CAR THAT DOESN'T HAVE POWER STEERING I PROBABLY WOULDN'T HAVE KNOWN WHAT TO DO OR HOW TO REACT. THIS IS A DANGEROUS ISSUE AND FORD NEEDS TO TAKE RESPONSIBILITY FOR THE PROBLEM. *TR
Steering, Nov 30, 2016
NO POWER STEERING AT ALL AFTER STARTING MY CAR. POWER STEERING FAULT ASSIST LIGHT ON DASH WAS ON. VEHICLE WAS PARKED IN MY DRIVEWAY. THE STEERING FAULT ASSIST LIGHT HAD COME ON SEVERAL TIMES A COUPLE OF WEEKS BEFORE WHEN STARTING THE CAR AND I HAD NO POWER STEERING BUT WHEN I TURNED OFF THE IGNITION AND THEN BACK ON SEVERAL TIMES THE POWER STEERING WOULD WORK AND THE STEERING FAULT ASSIST LIGHT WOULD GO OFF. HAD TO HAVE VEHICLE TOWED TO DEALER FOR REPAIR.
Steering, Nov 29, 2016
RANDOMLY, WHEN STARTING THE CAR, I RECEIVE A STEERING ASSIST FAULT ERROR CAUSING THE STEERING WHEEL TO FREEZE. THE ONLY REMEDY IS TO TURN THE CAR OFF, WAIT A FEW MINUTES, AND RESTART. THE ERROR SHOULD GO AWAY AND THE STEERING WHEEL CAN EASILY MOVE.
Steering, Nov 29, 2016
POWER STEERING COMPLETELY WENT OUT. ERROR NOTIFICATION ON DASH SAYS "STEERING ASSIST FAULT." THIS WAS AN INTERMITTENT PROBLEM FOR THE LAST COUPLE MONTHS THAT WAS FIXED MY TURNING THE CAR OFF AND RESTARTING IT. BUT IT HAS COMPLETELY GONE OFF AND IT WILL NOT RESET WITH TURNING THE CAR OFF AND ON. REPLACED 80AMP MEGAFUSE THAT OTHERS ONLINE SAID MAY BE THE ISSUE, THIS DID NOT CORRECT THE PROBLEM. MY ONLY OTHER IDEA IS THAT IT IS THE POWER STEERING RACK THAT EVERYONE ELSE ONLINE HAS NEEDED REPLACED.
Steering, Nov 22, 2016
POWER STEERING ASSIST FAULT WHEN DRIVING. NO POWER STEERING AT ALL. DIFFICULT TO DRIVE THE CAR.
Steering, Power train, Nov 14, 2016, crash
ON A WET PAVEMENT IN THE RAIN WHILE ATTEMPTING TO MAKE A RIGHT TURN INTO A SHOPPING CENTER THE POWER STEERING LOCKED UP AND WOULD NOT TURN OR RESPOND. THE VEHICLE CONTINUED INTO AN ISLAND CURB BREAKING OFF THE FRONT LEFT TIRE CAUSING OVER $4,300.00 IN DAMAGE. THE PROBLEM WITH THE POWER STEERING LOCKING UP DURING WET WEATHER WAS CONFIRMED BY THE REPAIR SHOP. FORD MOTOR COMPANY (CUSTOMER SERVICE) WAS CONTACTED BUT WOULD NOT SEND A REPRESENTATIVE TO LOOK AT THE VEHICLE. THIS ISSUE IS ONGOING AS EVERYONE WHO DRIVES THE VEHICLE HAS EXPERIENCED THE STEERING LOCKING UP DURING WET CONDITIONS. THE VEHICLE ALSO HAS A SHUDDERING ISSUE WHERE THE VEHILCLE BUCKS WHEN MOVING FORWARD.
Steering, Nov 12, 2016
POWER STEERING ASSIST FAILED WHILE PULLING OUT OF DRIVEWAY. FORD IS AWARE OF THIS ISSUE AND HAS FAILED TO ISSUE A RECALL ON THIS MODEL, BUT HAS ON OTHER MODELS WITH SAME ISSUE. THERE ARE MANY OTHER COMPLAINTS OF THIS PROBLEM YOU CAN FIND ONLINE, EVEN NEWS ARTICLES ABOUT THIS HAPPENING WITH THIS MODEL. EVEN THE SERVICE TECHNICIANS AT THE FORD DEALER KNEW OF THE PROBLEM.
Steering, Nov 11, 2016
CAR HAD BEEN PARKED OVERNIGHT. WENT TO START UP AND THE "FAULTY STEERING ASSIST" WARNING LIGHT CAME ON. I CALLED THE DEALER AND THEY SAID TO CHECK THE BATTERY. TOOK IT TO A MECHANIC AND HE HAD TO REPLACE THE ELECTRONIC STEERING GEAR AND RACK AND PINION. TOTAL COST $2500.
Steering, Nov 11, 2016
WHEN THE CAR IS TURNED ON AND STATIONARY, IT WILL DISPLAY "STEERING ASSIST FAULT," AND THE POWER STEERING WILL NOT TURN ON, GREATLY REDUCING THE CAPACITY TO STEER. UPON TURNING THE CAR OFF AND BACK ON, THE POWER STEERING RE-ENGAGES. IT HAS BEEN DOING THIS FOR ABOUT ONE YEAR NOW.
Steering, Nov 8, 2016
A FEW DAYS BEFORE INCIDENT THE CAR DEVELOPED A RUBBING NOISE IN THE STEERING COLUMN AND MY FIANCE STATED THAT THE CAR WAS DIFFICULT TO STEER. THINKING IT WAS A POWER STEERING ISSUE - A SERVICE APPOINTMENT WAS SCHEDULED AND I DROVE THE CAR TO THE DEALER AFTER HOURS. THE DISTANCE IS APPROXIMATELY 13 MILES. AFTER ABOUT 10 MILES THE DASH DISPLAY INDICATED A YELLOW DISPLAY STATING "SERVICE STEERING SYSTEM SOON". I CONTINUED TO DEALERSHIP AND ARRIVED JUST BEFORE 7:00 PM. WHEN I TURNED THE CAR INTO A PARKING SPACE NEAR SERVICE THE STEERING COLUMN LOCKED AND BECAME IMMOVABLE AND CAR DISPLAY STATED A RED WARNING BOX " TOTAL STEERING FAILURE - STOP SAFELY" THIS IS THE CONDITION THE SERVICE MANAGER FOUND THE NEXT MORNING. THE CAUSE IS A TOTAL FAILURE OF THE ELECTRONIC STEERING CONTROL MODULE. THE COST TO REPLACE THIS PART IS $2000 AFTER WHICH TIME THE DEALER CAN DIAGNOSE "ANY OF THE OTHER THREE COMMON CAUSES OF STEERING LOSS."
Steering, Nov 7, 2016
I WOULD LIKE TO REPORT MY STEERING MALFUNCTION ON MY FOCUS HAS GONE OUT...I HAVE SEEN MANY COMPLAINTS ON THE EXACT SAME MODEL AND YEAR ON THIS AND IT'S A PROBLEM THAT NEEDS TO BE RECALLED. MY RECENT EXPERIENCE WITH THIS PROBLEM OCCURRED WHILE I WAS ON THE FREEWAY WITH MY CHILDREN AND IT WAS VERY SCARY THE STEERING WHEEL LOCKED UP AND WAS SO HARD TO STEER IT. THIS IS AN URGENT MATTER THAT NEED TO BE RECALLED.
Steering, Nov 7, 2016
MAKING A RIGHT HAND TURN IN SILVER LAKE, CA WHEN THE POWER STEERING ASSIST FAILURE LIGHT CAME ON. THE STEERING WHEEL SEEMED TO FREEZE. I WAS ABLE TO PULL OVER BUT WAS DEFINITELY SHAKEN AS I ALMOST HIT SEVERAL CARS. I KNOW THAT IF MY YOUNGER SISTER WAS DRIVING SHE WOULD NOT HAVE KNOWN WHAT TO DO. I TURNED THE CAR OFF AND RESTARTED AND WAS ABLE TO GET HOME. AFTER RESEARCH AND REALIZING THIS IS A COMMON PROBLEM WITH THE 2012 FOCUS NOT SURE WHAT TO DO AND DO NOT HAVE THE ESTIMATED $2,000 TO REPAIR.
Steering, Nov 4, 2016
AUBURN, ME - WHILE REVERSING OUT OF MY DRIVEWAY THE "AUTO STEERING ASSIST FAILURE" MESSAGE APPEARED AND I LOST POWER STEERING IN THE VEHICLE, STEERING WHEEL WAS ALMOST IMPOSSIBLE TO TURN. LEFT CAR FOR THE EVENING AND STARTED THE CAR AGAIN IN THE MORNING. WARNING MESSAGE DID NOT APPEAR AND POWER STEERING SEEMED TO HAVE RETURNED. I HAD THE CAR TOWED TO THE LOCAL FORD DEALERSHIP. MECHANICS WERE UNABLE TO FIND AN ISSUE OR REPRODUCE IT AFTER HAVING THE VEHICLE FOR THREE DAYS. SITED THAT THEY HAD NOT HEARD OF OR SEEN ANY ISSUES WITH POWER STEERING FAILURES WITH OTHER FORD FOCUS VEHICLES. THE VEHICLE HAS 130K (APRX) MILES. *TR
Steering, Nov 3, 2016
THE VEHICLE WAS IN MOTION WHEN A SUDDEN LOSS IN POWER STEERING OCCURRED. A "STEERING ASSIST FAILURE" MESSAGE APPEARED ON THE DISPLAY. THE VEHICLE HAD PREVIOUSLY BEEN CHECKED AT A FACTORY DEALERSHIP FOR THIS ISSUE WHICH APPEARED INTERMITTENTLY AND NO APPARENT PROBLEM WAS FOUND. THE EPAS SYSTEM IS NOW DISABLED FULL TIME AND THE VEHICLE HAS ONLY 26K MILES. IT IS MY UNDERSTANDING THAT FORD IS AWARE OF FAULTY COMPONENTS/ENGINEERING REGARDING THIS PROBLEM BUT REFUSES TO RECALL. A SUDDEN LOSS OF POWER STEERING COULD RESULT IN CATASTROPHIC CONSEQUENCES AND LOSS OF LIFE. COSTLY REPAIRS WOULD NOT SOLVE THE INHERENT PROBLEMS WITH THIS SYSTEM AS IT WOULD BE PRONE TO FAIL AGAIN. PLEASE TAKE ACTION
Steering, Nov 2, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE IDLING AT A STOP SIGN, THE POWER STEERING FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 99,050.
Steering, Nov 1, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED TO OPERATE AS INTENDED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE STEERING ASSIST SERVICE FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.