2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: steering
933 reports, newest first. Show all
Steering, Jul 2, 2015
I DROVE TO THE LIBRARY WITH MY BABY, AND PARKED. WHEN I CAME OUT I STARTED THE CAR, AND THE STEERING WHEEL SEEMED TO BE STUCK AND DIFFICULT TO TURN. I WAS ABLE WITH GREAT EFFORT TO DRIVE HOME, AND I AM GOING TO BE TAKING IT IN TO THE FORD DEALERSHIP TOMORROW. I HAVE ALREADY HAD PROBLEMS WITH THE TRANSMISSION STALLING AT LOWER GEARS, AND ALSO PROBLEMS WITH THE RADIO NOT RECOGNIZING USB DRIVES. THE SIDING ALONG THE DOORS JUST COMES RIGHT OFF, AND STARTED TEARING WITHIN A FEW WEEKS OF BUYING IT. I'VE HAD SOME OF IT REPLACED, BUT THE DEALERSHIP WOULDN'T DO IT. THE SEAT BELT ON THE DRIVER'S SIDE GETS STUCK INSIDE THE CLIP, AND I HAVE TO STRUGGLE QUITE A BIT SOMETIMES TO TAKE OFF MY SEAT-BELT. THE AIR DEFLECTOR CAME RIGHT OFF ONE DAY, AND THE DEALERSHIP TRIED TO CHARGE ME $150 TO REPLACE THAT PIECE OF PLASTIC. THIS CAR SEEMS TO BE REALLY CHEAPLY MADE, AND THE DEALERSHIPS ARE ALL PRETTY CROOKED IF YOU ASK ME.
Steering, Jun 23, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST SERVICE FLASHED ACROSS THE INSTRUMENT PANEL. THE FAILURE RECURRED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE ELECTRONIC POWER STEERING GEAR FAILED AND THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 09/03/2015*LJ UPDATED 09/10/15 *JB
Steering, Jun 22, 2015
ELECTRONIC POWER-ASSISTED STEERING (EPAS) FAILURE DUE TO RACK-AND-PINION STEERING DEFECT. REQUIRED TO REPLACE THE ENTIRE RACK-AND-PINION MODULE, WHICH COST $1,700, DUE TO THE FACT THAT THIS WIDELY KNOWN AND DANGEROUS DEFECT HAS NOT BEEN ACKNOWLEDGED OR RECALLED BY FORD AND MY VEHICLE IS NO LONGER UNDER WARRANTY.
Steering, Jun 18, 2015
MY SON WAS DRIVING HIS 2012 FORD FOCUS SE, WHEN THE STEERING ASSIST SERVICE LIGHT CAME ON AND HE LOST STEERING. HE PULLED OFF THE ROAD WITH NO INCIDENT. THE DEALERSHIP SAID THAT IT IS A BAD STEERING RACK, $1500.00
Steering, Vehicle speed control, Other or unspecified, Jun 17, 2015
THIS IS THE SECOND TIME IN 2 MONTHS THAT I'VE HAD PROBLEMS WITH THIS CAR'S TRANSMISSION. NOT ONLY DOES IT STUTTER WHEN SHIFTING AND TAKE TIME TO ACCELERATE, BUT NOW THE TRANSMISSION IS NOT WORKING. IN APRIL, THE CAR COMPLETELY STOPPED ACCELERATING, ALMOST RESULTING IN A CRASH ON THE HIGHWAY. THE DEALERSHIP DIAGNOSED IT AS A TRANSMISSION CENSOR AND COST WAS PAID OUT OF POCKET. THIS TIME, THE CAR BEGAN JERKING AND THE TRANSMISSION LIGHT FLASHED. I DROVE THE CAR HOME AND BECAUSE OF THE VIOLENT JERKING ALMOST WRECKED ON SEVERAL OCCASIONS. I AM TAKING IT TO THE DEALERSHIP FOR REPAIRS TODAY. CONSIDERING THIS CAR IS ONLY 3 YEARS OLD, IT SHOULD NOT BE HAVING ANY OF THESE PROBLEMS AND I CONSIDER IT UNRELIABLE AND A HAZARD TO MY FAMILY AND OTHER DRIVERS ON THE ROAD.
Steering, Jun 16, 2015
TO WHOM IT MAY CONCERN: THERE IS CURRENTLY A RECALL FOR THE ELECTRIC POWER ASSIST UNIT WHICH IS RESPONSIBLE FOR CERTAIN FORD PRODUCTS POWER STEERING. THE RECALL INCLUDES SEVERAL FORD/MARINER SUV. I'M NOT SURE IF THAT INCLUDES FORD'S FOCUS( I'VE READ SOME INTERNET ARTICLES THAT SAID IT HAD AND OTHERS IT HAD NOT) BUT THE AFFECTED VEHICLES INCLUDE MODEL YEARS 2012 THRU 2014. I HAD REPORTED IT TO BOTH FORD & MY DEALERSHIP ROUGHLY A MONTH AGO AS IT STARTED ROUGHLY A MONTH AGO BUT TO DATE NOTHING HAS BEEN RESOLVED BUT I WAS HOWEVER MADE AWARE THE COST TO REPAIR/REPLACE WAS SOME $1,500.00 AS OF YESTERDAY I NOW NO LONGER HAVE POWER STEERING NOW NOT ONLY PUTTING MYSELF @ RISK BUT OTHERS AS WELL. I WOULD HOPE FORD WOULD REPAIR THIS VEHICLE @ NO COST TO ME...UPDATED 08/24/15 *BF
Steering, Jun 9, 2015
A POWER STEERING ERROR MESSAGE CAME UP AFTER STARTING THE CAR. INDEED THE WHEEL COULD NOT BE TURNED. SOMETIMES, THE ERROR MESSAGE WOULD GO AWAY UPON ANOTHER START, AND THE STEERING WOULD OPERATE NORMALLY AGAIN. MY FORD DEALER EVENTUALLY FIXED THE PROBLEM, BUT IT COST ME AROUND $1800. SINCE PREVIOUSLY I HAD THE CAR IN FOR A TRANSMISSION RECALL, I THOUGHT I'D ADD THIS DATA POINT TO WHAT SEEMS TO BE A GROWING NUMBER OF PEOPLE EXPERIENCING THIS SAME PROBLEM.
Steering, Jun 4, 2015
AFTER 2 WEEKS OF INTERMITTENT ELECTRIC POWER STEERING ENGAGEMENT AT START-UP, THE EPS SYSTEM FAILED COMPLETELY, WITH JUST OVER 40K MILES ON THIS VEHICLE, A 2012 FORD FOCUS, I WAS SURPRISED AT THIS FAILURE. WITH 50 YEARS OF DRIVING EXPERIENCE, I AM UNIMPRESSED WITH THIS NEW SYSTEM. UNLESS A FAN BELT FAILED, I HAVE NEVER HAD A HYDRAULIC POWER STEERING SYSTEM FAILURE. ALTHOUGH I HAD NO ACCIDENT OR INJURY, SOMEONE WITH LESS UPPER BODY STRENGTH WOULD HAVE HAD A DIFFICULT TIME CONTROLLING THE VEHICLE, ESPECIALLY IN A TURN OR ON WET OR ICY SURFACES. THIS IS AN ACCIDENT WAITING TO HAPPEN AND SHOULD NOT NEED TO WAIT FOR A 'BLOOD PRIORITY' DECISION TO BE MADE TO RECALL THIS SYSTEM AT FORD'S EXPENSE. SINCE I NEED THIS VEHICLE ON A DAILY BASIS, I WAS FORCED TO PAY OVER $1638 FOR THIS REPAIR WHICH INVOLVED REPLACING THE ENTIRE ELECTRIC MOTOR DRIVE ASSEMBLY. OTHER FORD MODELS HAVE ALREADY BEEN RECALLED FOR THIS PROBLEM AND THE 2012 FOCUS SHOULD BE ALSO.
Steering, May 31, 2015
I HAVE A 2012 FORD FOCUS SEL, WHICH I PURCHASED USED, FROM A FORD DEALERSHIP IN OCTOBER 2013. APPROXIMATELY 1 MONTH AGO (EARLY MAY 2015), UPON TURNING ON MY VEHICLE, MY STEERING WHEEL WOULD NOT MOVE AND WOULD SAY SOMETHING LIKE "POWER ASSIST STEERING FAULT." I WOULD HAVE TO TURN OF MY CAR AND TURN IT BACK ON IN ORDER FOR THE STEERING TO BEGIN WORKING. THIS BECAME MORE AND MORE FREQUENT AS THE MONTH WENT ON (SOMETIMES HAVING TO TURN MY CAR OFF AN ON 2-4 TIMES FOR IT TO BEGIN WORKING). ON MAY 26, 2015 I WENT TO TURN MY CAR ON AND MY ELECTRIC POWER STEERING COMPLETELY QUIT WORKING. I WOULD LIKE TO MENTION THAT TWICE MY ELECTRIC POWER STEERING SHUT OFF WHEN I WAS DRIVING, BUT BOTH TIMES I WAS DRIVING AT LOW SPEED, SO I ABLE TO STOP THE CAR QUICKLY TO FIX THE PROBLEM (TURN IT OFF AND BACK ON). MY CAR HAS ALREADY BEEN GIVEN AN EXTENDED WARRANTY AS THE RESULT OF A PROBLEM WITH THE TRANSMISSION CONTROL MODULE, SO I CANNOT RULE OUT THAT THIS PROBLEM IS NOT A DEFECT AS WELL (ESPECIALLY WITH ALL THE OTHER FORD RECALLS FOR THE EPS SHUTTING OFF).
Steering, Electrical system, May 30, 2015
POWER STEERING QUIT AND DRIVING WAS ALMOST IMPOSSIBLE FOR A FEW BLOCKS. POWER STEERING THEN CAME BACK INTERMITTENTLY. MANUAL SAID TO SHUT VEHICLE OFF FOR 10 SECONDS AND RE-START. THAT WORKED FOR A FEW WEEKS AND NOW STEERING IS GOING OUT ALL THE TIME FOR A FEW SECONDS AT A TIME.
Steering, May 28, 2015
A FEW WEEKS AGO MY SON STARTED EXPERIENCING INTERMITTENT FAILURE OF THE ELECTRIC POWER STEERING (EPS) ON HIS 2012 FORD FOCUS SEL, WHICH HE'D OWNED FOR LESS THAN A YEAR. IF HE HAD NO POWER STEERING WHEN HE TURNED ON THE CAR, HE COULD JUST TURN OFF THE CAR, TAKE THE KEY OUT OF THE IGNITION, REPLACE THE KEY IN THE IGNITION, TURN THE CAR BACK ON, AND OCCASIONALLY THE POWER STEERING WOULD WORK AGAIN. THAT ONLY LASTED A FEW DAYS. THEN THE LOSS OF POWER STEERING BECAME PERMANENT. HE COULD STILL TURN THE WHEEL WITH A GREAT DEAL OF EFFORT (MORE EFFORT THAN IS REQUIRED TO TURN THE WHEEL OF A CAR THAT NEVER HAD POWER STEERING), BUT AS SOON AS OUR INDEPENDENT FORD CERTIFIED MECHANIC (USED TO WORK AT OUR LOCAL FORD DEALERSHIP) POINTED OUT THAT THERE WERE REPORTS OF THE SAME STEERING SYSTEM SEIZING UP AND MAKING THE CAR IMPOSSIBLE TO STEER, WE COULDN'T LET OUR SON DRIVE THE CAR AGAIN UNTIL THE GARAGE REPLACES THE RACK. OUR MECHANIC BELIEVES THERE MIGHT BE A CLASS ACTION SUIT IMPLICATING THE EPS, BUT OUR LOCAL FORD DEALER AND FORD CORPORATE SAY THERE'S "NO PROGRAM" TO FIX/REPLACE EPS ON CARS WHERE THEY'VE PREMATURELY FAILED AS DID MY SON'S. THE LOCAL DEALERSHIP AND FORD CUSTOMER SERVICE IN MI WERE POLITE, BUT THEY'RE NEITHER SYMPATHETIC NOR HELPFUL IN LIGHT OF THE SERIOUSLY DANGEROUS PROSPECTS ARISING FROM THE DEFECTIVE EPS THEY REFUSE TO ACKNOWLEDGE.
Steering, May 19, 2015
WHILE DRIVING THE CAR AROUND A SLIGHT BEND IN THE ROAD AT AROUND 45 MILES PER HOUR, I BEGAN RECEIVING NOTIFICATIONS ON MY CONSOLE SAYING HILL ASSIST START WAS NOT FUNCTIONING AND THAT I HAD A STEERING ISSUE AND TO PULL OVER SAFELY. THE VEHICLE HAD NO POWER STEERING AND WAS DIFFICULT TO CONTROL ON THE ROAD BECAUSE THE CAR WANTED TO SWERVE. IT WAS ALSO PULLING TO THE RIGHT. AFTER TAKING THE CAR TO THE LOCAL GARAGE THEY TOLD ME THAT IT NEEDED TO GO TO A DEALERSHIP TO BE REPAIRED AND THAT THE PARTS ARE ON BACK ORDER. AFTER SPEAKING WITH A FORD DEALER IN KANE PENNSYLVANIA THEY NOTIFIED ME THAT IT HAS HAPPENED IN NUMEROUS OTHER FOCUSES AND THAT IT WOULD $1600 TO REPAIR IT.
Steering, May 19, 2015
COULD NOT MOVE STEERING WHEEL AT ALL WHEN I STARTED CAR. AFTER MULTIPLE RESTARTS, STEERING FINALLY WORKED NORMALLY. THIS SAME STEERING LOCK HAS HAPPENED WHEN I START MY CAR APPROXIMATELY 20 TO 30 TIMES SINCE THE FIRST INCIDENT. FORD DEALER COULD NOT FIND ANYTHING WRONG. THEY TOLD ME I NEEDED A CODE FOR THEM TO INVESTIGATE THE ISSUE. THIS HAS NOT HAPPENED WHILE DRIVING, BUT AM SOMEWHAT WORRIED MY STEERING MAY LOCK UP IN THIS SAME MANNER WHILE ON THE ROAD.
Steering, May 18, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE REVERSING, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 34,200.
Steering, May 16, 2015
I WAS DRIVING TO WORK ONE MORE WHEN MY CAR DASHBOARD LITE UP SAYING STEERING ASSISTANCE SERVICE REQUIRED. AN AT THAT POINT MY POWER STEERING WENT OUT ON ME. I PULLED OVER AND TURNED THE CAR OFF AS STEERING BECAME VERY HARD. AFTER TURNING MY CAR OFF AND BACK ON THE LIGHT WENT OFF AND MY STEERING WAS BACK TO NORMAL. CALLED THE DEALERSHIP WHO SAID AT THIS POINT DON'T WORRY ABOUT IF IT HAPPENS AGAIN TO BRING IT IN. WELL 5/14/15 ROLLS AROUND AND I'M LEAVING WORK GET IN MY CAR AN TURN THE CAR ON THE MY DASHBOARD LIGHTS UP AGAIN WITH THE SAME MESSAGE AND MY STEERING IS OUT AGAIN. CALLED THE DEALERSHIP THEY SAID TO BRING IT IN. I BRING IT IN ON 5/15/15 AND THEY SAID THAT MY POWER STEERING RACK ASSEMBLY NEEDS TO BE REPLACED AN SINCE MY WARRANTY RAN OUT THAT IT ISN'T COVERED AND THEY QUOTED ME OVER A THOUSAND DOLLARS TO FIX IT. I DON'T HAVE THAT KIND OF MONEY AND TO ME SINCE THAT IS A SAFTEY ISSUE THAT IS SOMETHING FORD SHOULD BE FIXING FOR FREE AS THAT CAN CAUSE ME TO GET INTO AN ACCIDENT.
Steering, May 5, 2015
WHILE DRIVING THE POWER STEERING WENT OUT AND I BRIEFLY LOST CONTROL OF THE VEHICLE. REGAINED CONTROL AND MADE IT TO MY DESTINATION. THIS HAS HAPPENED BEFORE AND WHEN I TURNED THE CAR OFF AND BACK ON IT FIXED ITSELF. THIS TIME I'VE TURNED THE CAR OFF AND BACK ON 5 TIMES WITHIN THE PAST 5 HRS AND IT STILL ISN'T WORKING. I HAVE AN APPOINTMENT WITH FORD IN THE MORNING BUT NOT SURE HOW I'M GOING TO MAKE IT THE 30 MILES TO GET THERE. *TR
Steering, Power train, May 5, 2015
STEERING ASSIST MALFUNCTION WHEN STARTING VEHICLE, MAKING IT IMPOSSIBLE TO DRIVE. HOWEVER WHEN RESTARTED AND "WARMED UP" VEHICLE FUNCTION. FORD SEEMS TO BE IGNORING THE ISSUE AS IT DID WITH TRANSMISSION MALFUNCTION. TODAY MAY 5 I RETURN TO METRO FORD. *TR
Steering, May 4, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO REGAIN CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE STEERING COLUMN ASSEMBLY AND THE COLUMN STEERING COVER WERE BOTH REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Steering, May 1, 2015
FIRST TIME: WAS MERGING FROM ONE HIGHWAY TO ANOTHER AND POWER STEERING WENT OUT. WARNING CAME ON. I GOT OFF IMMEDIATELY. I TURNED THE CAR OFF AND THE WARNING MESSAGE WENT OFF AND THE CAR WAS FINE. I TOOK IT DIRECTLY TO THE DEALER. THEY SAID THEY COULD NOT GET THE CAR TO DO IT AGAIN AND THAT THEY CHECKED THE CONNECTIONS AND ALL WAS FINE. SECOND TIME: WAS PARKED AND WENT TO TURN THE CAR ON. THE WARNING MESSAGE CAME ON AND I COULD NOT TURN THE STEERING WHEEL. TURNED THE CAR OFF AGAIN AND IT CLEARED ITSELF. I AM GOING TO TAKE THE CAR BACK IN TO FORD SO THAT I CAN GET THE DATES THAT THIS OCCURRED ON RECORD. THIS IS TWICE WITHIN MONTHS THAT THIS IS HAPPENING. IT IS SCARY TO THINK OF WHAT COULD HAPPEN IF THIS WERE TO OCCUR AGAIN. *TR
Steering, Apr 27, 2015
STARTED VEHICLE AND PULLING OUT OF STREET PARKING WHEN THE WHEEL LOCKED SUDDENLY AND THERE WAS A STEERING WHEEL ASSIST WARNING LIGHT THAT CAME ON DASH. TURNED CAR OFF AND BACK ON AND IT CLEARED. ANOTHER VEHICLE HAD TO MANEUVER AROUND ME BY THE TIME I HAD TURNED THE CAR OFF AND ON. LUCKILY IT WAS NOT TOO DARK OR ELSE IT MAY HAVE CAUSED AN ACCIDENT. *TR
Steering, Apr 20, 2015
AS I WAS BACKING OUT OF A DRIVEWAY MY POWER STEERING FAILED. HAD TO HAVE MY CAR TOWED. *TR
Steering, Apr 15, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE STEERING RACK WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,000.
Steering, Apr 13, 2015
I STARTED NOTICING THIS 3 DAYS AFTER I HAD MY TRANSMISSION SHUDDER FIXED. I GOT TO THE POINT THAT ANY TIME I STARTED MY CAR AND TRIED TO TURN MY WHEEL WHILE GOING IN BOTH FORWARD AND REVERSE THAT I HAD NO POWER STEERING ASSISTING ME IN MY TURN. IT WOULD TAKE ALL I HAD TO TURN THE WHEEL, AND SOMETIMES IT WOULD GIVE THE ALERT FOR NEEDING TO TAKE IT IN FOR SERVICE. I TOOK IT IN, AND THE FIRST TIME THE DEALER DID A SERVICE UPDATE. I DROVE IT AROUND FOR A FEW MORE DAYS BEFORE I NOTICED WHEN I SLOWED DOWN TO TAKE TURNS MY WHEEL WOULD PHYSICALLY STOP TURNING WHILE IN MID TURN. I TOOK IT BACK IN TO THE DEALERSHIP, WHERE THEY DID ANOTHER UPDATE TO MY POWER STEERING. 2 DAYS LATER IT'S DOING THE SAME THING. I'VE BEEN FORTUNATE FOR THIS TO NOT HAPPEN WHILE TRYING TO PULL A QUICK AVOIDANCE MANEUVER. IT'S PROVING TO BE TOO DANGEROUS TO DRIVE. *TR
Steering, Electrical system, Apr 10, 2015
POWER STEERING ELECTRICAL SYSTEM FAILED WITHOUT NOTICE. NOTICED THAT THERE IS CURRENTLY A CLASS ACTION SUIT AGAINST FORD FOR THIS ISSUE AND OTHER ISSUES. NOT ON RECALL LIST AT MOMENT, AND MAY HAVE TO PAY FOR REPAIR DUE TO FAULTY DESIGN. *TR
Steering, Apr 9, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD ABNORMALLY HESITATE WHEN SHIFTING. ALSO, THE STEERING ASSIST ERROR WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE HESITATION WAS A NORMAL OCCURRENCE AND THE STEERING GEAR ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.