2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: steering
933 reports, newest first. Show all
Steering, Apr 8, 2015
FIRST TIME 04/06/2015 STARTED CAR LIKE NORMAL DASHBOARD READ POWER ASSIST FALIURE CONTACT SERVICE. TURNED CAR OFF THEN BACK ON DASH CLEARED. RAN SYSTEM CHECK NO ISSUES. CALLED LOCAL FORD DEALER WAS TOLD GLITCH IN SYSTEM SHOULDN'T HAPPEN AGAIN NO NEED TO BRING IN CAR. 2 DAYS LATER... WAS DRIVING ON FREEWAY WHEN SUDDENLY STEERING WENT OUT. CAR WAS GOING ALMOST 65 COULD BEARLY MOVE STEERING WHEEL FELT LIKE IT WAS STUCK IN WET SAND. ALMOST CRASHED WHEN APPROCHING CURVE HAD TO SLOW DOWN TO ABOUT 10MPH. WHAT IF 1YR. OLD WAS IN CAR WHAT IF I CRASHED.
Steering, Mar 16, 2015
I WAS DRIVING AT APPROXIMATELY 30MPH ON A BUSY ROAD WHEN THE ALERT SOUND WENT OFF IN THE CAR. THE MESSAGE ON THE DASH SAID THAT THERE WAS A POWER STEERING MALFUNCTION. IT IMMEDIATELY BECAME VERY DIFFICULT TO STEER. I WAS ABLE TO ARRIVE AT MY DESTINATION JUST UP THE ROAD WITHOUT INCIDENT. THE STEERING HAD RETURNED TO NORMAL WHEN I TURNED THE CAR ON AGAIN ABOUT 30 MINUTES LATER. I HAVE NOT EXPERIENCED ANY STEERING ISSUES SINCE. *TR
Steering, Power train, Mar 9, 2015
1.POWER STEERING GOES OUT AT ANY GIVEN TIME, WHETHER ITS INITIAL CRANK OR DRIVING AT ANY SPEEDS. IT APPEARS TO OCCUR MORE SO IN THE WARMER MONTHS OF THE YEAR. 2. TRANSMISSION SLIPS, CHATTERS, ROLLBACKS WHILE IN GEAR, HESITATION, DELAYED RESPONSE. I HAVE TAKEN VEHICLE TO DEALERSHIP MULTIPLE TIMES, THEY SAID THEY CANT GET THE POWER STEERING TO RE-OCCUR SO THERE WAS NOTHING WRONG WITH CAR! THEY SAID THE TRANSMISSION ACTS WITHIN THEIR SPECS, AS THIS IS DOES COME AND GO BUT APPEARS 90-95% OF THE TIME. HOWEVER I DID RECEIVE AN EXTENDED WARRANTY OUT OF NO WHERE FOR THE TRANSMISSION IN WHICH I HEARD THEY DO NOTHING BUT CLEAN OIL OFF THE CLUTCH PLATE WHICH WILL RESOLVE NOTHING. MY WIFE IS 100LBS SOAKING WET AND CANNOT CONTROL THE VEHICLE IN TURNS WHEN THE STEERING GOES OUT. SHE HAS ALREADY BLOWN OUT A TIRE ON A CURB DUE TO NOT BEING ABLE TO CORRECT THE PATH OF THE VEHICLE IN A TURN. *TR
Steering, Feb 26, 2015
ON SEVERAL INSTANCES WHILE ENTERING A TURN THE POWER STEERING SHUT OFF AND A FAILURE NOTIFICATION WAS DISPLAYED ON THE DASHBOARD. THIS RESULTED IN SEVERAL NEAR ACCIDENTS, ESPECIALLY WHILE HAVING TO QUICKLY ADJUST TO THE INCREASED STRENGTH REQUIRED TO COMPLETE THE TURN WITHOUT HITTING ANOTHER CAR OR CURB. TURNING VEHICLE OFF AND BACK ON RESOLVES THE ISSUE TEMPORARILY, BUT POWER STEERING FAILS SEEMINGLY RANDOMLY EVERY TIME.
Steering, Feb 25, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS COASTED TO A SAFE LOCATION. AFTER RESTARTING, THE VEHICLE RESUMED WITH EXTREME DIFFICULTY IN TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING ASSIST WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Steering, Feb 25, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 4/29/15*CN
Steering, Feb 17, 2015
ON MULTIPLE OCCASIONS, I HAVE HAD THE POWER STEERING FAIL ON MY CAR. I'VE HAD IT HAPPEN WHILE DRIVING AT SPEEDS RANGING FROM 25MPH-70MPH. WHILE DRIVING I WILL HEAR THE ALERT CHIME AND I WILL RECEIVE THE MESSAGE POWER STEERING FAULT APPEAR ON SCREEN, ABOUT 2 SECONDS LATER THE STEERING BECOMES STIFF AND VERY DIFFICULT TO CONTROL. I'VE BEEN BLESSED TO BE ABLE TO GET THE CAR TO THE SIDE OF THE RIDE AND OR FREEWAY. GENERALLY WHAT HAPPENS IS I TURN THE CAR OFF, AND RESTART AND THE FAULT MESSAGE DISAPPEARS. WHEN I TOOK IT INTO THE FORD DEALER, THEY CHARGED ME $150 TO LOOK AT IT, BUT "COULD NOT REPLICATE" THE ISSUE SO THEY SENT ME ON MY WAY. I SPOKE WITH A FORD SUPPORT REP WHO TOLD ME THAT THERE WAS NOT MUCH THEY COULD DO IF THE FAULT MESSAGE WAS UNABLE TO DUPLICATE, BUT THEIR SUGGESTION IN THE FUTURE WAS TO SNAP A PICTURE OF THE DISPLAY WHEN IT HAPPENS. HOW DANGEROUS WOULD THAT BE IN A CAR THAT YOU CAN NOT STEER TO GRAB MY CELLPHONE AND SNAP A PICTURE? I'VE LOOKED UP THIS ISSUE ONLINE IN MANY FORD FOCUS FORUMS, AND THIS IS NOT AN ISOLATED INCIDENT. FOR A CAR'S STEERING TO NOT FUNCTION AFTER 60K MILES IS RIDICULOUS. AND BECAUSE I BOUGHT THE CAR USED, I HAVE NO WARRANTY. BUT THERE HAVE BEEN SEVERAL REPORTS OF CUSTOMER'S EXPERIENCING THE SAME ISSUE OVER AND OVER, AND FORD IS RELUCTANT TO FIX IT BECAUSE THE POWER STEERING MODULE IS DIFFICULT TO REPLACE. I'VE HEARD THEY HAVE TO REPLACE THE ENTIRE STEERING COLUMN. BUT HOW IS THE CONSUMER AT FAULT FOR THIS? I FEEL I AM TAKING MY LIFE IN MY OWN HANDS WHENEVER I DRIVE THIS VEHICLE, AND FORD WILL BE RELUCTANT TO DO ANYTHING UNTIL SOMEONE IS IN A SERIOUS ACCIDENT. *TR
Steering, Feb 12, 2015, crash
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE POWER STEERING FAILED AND THE MESSAGE BOARD DISPLAYED LOSS OF STEERING, STOP VEHICLE. AS A RESULT, THE CONTACT HIT A CURVE AND FRACTURED THE LEFT STRUT AND RACK AND PINION. THE VEHICLE WAS ONLY ABLE TO MOVE WHEN IN REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000.
Steering, Feb 10, 2015
ON 2/9/2015 APPROX. 4:00PM, MY WIFE CALLED ME ON MY CELL PHONE IN A PANIC, CLEARLY STRESSED. SHE SAID SHE ALMOST WAS IN AN ACCIDENT BECAUSE THE STEERING ON HER 2012 FORD FOCUS SE HATCHBACK LOCKED UP WHILE SHE WAS DRIVING ABOUT 50 MPH AND MERGING ON A BUSY HIGHWAY. SHE TOLD ME SHE GOT OVER AND OFF THE ROAD WITH 0 STEERING. SHE SAID A SOUND CAME OVER THE CAR AS IT HAPPENED AND A MESSAGE WITH STEERING ASSIST FAULT SERVICE REQUIRED. UPON ARRIVING ON SCENE, I RESTARTED THE CAR AND GOT THE SAME MESSAGE AND 0 POWER STEERING. I CALLED FORD SERVICE AND WAS TOLD TO BRING IT IN THE NEXT DAY. AS I TYPE THIS THE CAR IS STILL AT THE DEALER. PART TO FIX WITH LABOR $1,652 BEFORE TAX ON A PART FORD KNOWS IS DEFECTIVE. I DID A SEARCH ON THE FAULT CODE THAT WAS DISPLAYED AND I WAS TAKEN ABACK FROM WHAT I SEEN AND READ ABOUT THIS MODEL YEAR AND CAR AND THE STEERING JUST GOING OUT WITHOUT WARNING. FORD ACTS LIKE IT IS NOT A PROBLEMATIC OR DEFECTIVE PART, BUT HOW DO YOU EXPLAIN THE SAME BACK-ORDERED PARTS TO FIX IT. SHE WAS LUCKY SHE OR NO BODY ELSE DIED YESTERDAY. DO THE RIGHT THING AND ISSUE A RECALL ON THIS OBVIOUSLY DEFECTIVE PART. I HAVE ALSO SEEN THAT THERE IS A CLASS ACTION LAWSUIT THAT WAS FILED IN 2014 IN CALIFORNIA. FORD DO THE RIGHT THING! *TR
Steering, Power train, Feb 9, 2015
TL*THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT A RESIDENTIAL DRIVEWAY, THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.
Steering, Jan 28, 2015
1. DRIVING ON CONGESTED INTERSTATE HIGHWAY AT 70MPH 2. WARNING MESSAGE IN DASH DISPLAYED "DRIVER ASSISTANCE STEERING FAILURE" 3. MANUALLY CONFIRMED LOSS OF POWER STEERING 4. DROVE ABOUT 15 MILES TO A FORD DEALER BUT THEY WERE CLOSING FOR THE DAY 5. STARTED VEHICLE AND HAD NORMAL POWER STEERING. *TR
Steering, Jan 26, 2015
AT FIRST THE POWER STEERING WOULD GO OUT IN REVERSE WHEN I WAS TRYING TO BACK OUT OF A DRIVEWAY. IT THEN STARTED TO ACT UP WHEN I WOULD START THE CAR. I WOULD HAVE TO TURN OFF THE ENGINE AND RESTART IT. NOW IT DOESN'T WORK AT ALL. I HAVE FOUND THIS TO BE UNSAFE TO DRIVE WHEN GOING AROUND CURVES AND CORNERS. ALSO VERY HARD TO MANEUVER IN PARKING LOTS AROUND PEOPLE AND OTHER CARS. *TR
Steering, Electrical system, Electronic stability control (ESC), Jan 22, 2015
WAS DRIVING WITH MY MOM WHEN ALL OF A SUDDEN HER POWER STEERING GAVE OUT AND IT WAS INCREDIBILITY HARD FOR HER TO STEER. I TOOK OVER AND DROVE HOME NOW I DROVE VEHICLES WITH OUT POWER STEERING BEFORE BUT THIS WAS BY FAR THE TOUGHEST STEERING VEHICLE I DROVE. IT WAS COMPLETELY DANGEROUS AND IRRESPONSIBLE OF FORD TO NOT ADDRESS THE ISSUE AS OF YET. THANKFULLY I WAS WITH MY MOM THAT DAY AND NOTHING WORSE HAPPENED BUT IT COULD HAVE ENDED ALOT WORSE. *TR
Steering, Jan 5, 2015
STARTED ENGINE AND ELECTRONIC POWER STEERING FAILED TO OPERATE. THIS USUALLY COULD BE REMEDIED BY RESTARTING THE CAR, BUT NOT THIS TIME. CAR IS ALMOST IMPOSSIBLE TO STEER IN THIS CONDITION. I HAVE SEEN SEVERAL MENTIONS OF THIS CONDITION ON THE INTERNET. *TR
Steering, Dec 27, 2014
THE POWER STEERING WAS LOST AND HAD TO MANUALLY FORCE THE STEERING WHEEL TO REGAIN CONTROL. ERROR MESSAGE CAME UP ON THE DASH, POWER STEERING FAILURE. THE POWER STEERING COMES BACK AFTER TURNING THE CAR OFF AND BACK ON AGAIN. THIS HAS HAPPENED 4 TIMES NOW, TWICE IN THE PAST WEEK 12/26/14. *TR
Steering, Dec 19, 2014
UPON STARTING MY VEHICLE I HAD A STEERING ASSIST MALFUNCTION DISPLAYED ON THE DASHBOARD. WHILE DRIVING IT WAS AS IF I HAD NO POWER STEERING AND WAS UNABLE TO TURN THE STEERING WHEEL ALL THE WAY RIGHT OR LEFT. I COMMUTED 45 MILES LIKE THIS AND UPON START UP THE NEXT MORNING THE ISSUE WAS GONE. INTERMITTENT ISSUE. *TR
Steering, Dec 16, 2014
I WAS DRIVING ON I271 WESTBOUND. FROM WHERE I GOT ON TO ENTERING THE EXPRESS LANE THE NOTIFICATION OF STEERING FAULT SERVICE NOW. I WAS ABLE TO GET TO WHERE I WAS GOING WHICH WAS UNDER TEN MINUTES AWAY AND ABLE TO PROPERLY STEER IT WITHOUT IT COMPLETELY LOSING THE STEERING. AT MY LOCATION IT WAS WHEN THE STEERING WENT. THE POWER STEERING RACK IS WHAT NEEDED TO BE REPLACED WHICH WAS MAKING IT DIFFICULT TO TURN. THIS NEEDS TO BE RECALLED. IF I WOULD OF LOST IT ON THE HIGHWAY, THERE COULD OF BEEN A SERIOUS ACCIDENT AND OR DEATH. SOMETHING THAT HAS ONLY JUST OVER 38,000 MILES AND TWO YEARS OLD SHOULDNT HAVE TO BE REPLACED ON A CAR THAT IS ONLY JUST OVER TWO YEARS OLD. *TR
Steering, Dec 16, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. ADDITIONALLY, THE STEERING WHEEL FAILED TO TURN AFTER STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Steering, Dec 8, 2014
I STARTED MY CAR ON 12/6/14 AND THE STEERING WHEEL WAS LOCKED AND WOULD NOT TURN. I SHUT THE CAR OFF AND TURNED IT ON AGAIN AND THE STEERING WHEEL WAS OPERATING. ON 12/8/14 I STARTED MY CAR AND ONCE AGAIN THE STEERING WHEEL IS LOCKED AND MY DASHBOARD DISPLAYED A MESSAGE STATING STEERING ASSIST SERVICE OR SERVICE STEERING ASSIST. I CALLED FORD TO SCHEDULE AN APPOINTMENT AND I HAVE CHECKED ONLINE AND SEE THERE ARE NUMEROUS COMPLAINTS REGARDING POWER STEERING. *TR
Steering, Vehicle speed control, Dec 5, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE OR WHEN IN THE IDLE POSITION, THE POWER STEERING WOULD DISENGAGE INDEPENDENTLY. THE STEERING AND POWER STEERING WARNING LIGHTS WOULD ILLUMINATE AFTER THE FAILURE. ADDITIONALLY, WHEN THE CONTACT WAS ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THERE WAS A HESITATION BEFORE THE VEHICLE WOULD RESPOND FOLLOWED BY A BRIEF RAPID ACCELERATION. THE VEHICLE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Steering, Dec 3, 2014
STEERING SYSTEM COMPLETELY FAILED. DRIVER COULD NOT TURN CAR TO THE RIGHT. CAR HAS ONLY 45,000 MILES. COULD HAVE RESULTED IN SERIOUS ACCIDENT IF OPERATING AT HIGHER SPEED. WHEN I BROUGHT THE CAR INTO FORD THEY TOLD ME THE "STEERING RACK" WAS ON BACK ORDER, WHICH LEADS ONE TO BELIEVE THIS IS A COMMON ISSUE! FORD NEEDS TO RECALL THIS ISSUE IMMEDIATELY BEFORE IT LEADS TO DEATH. *JS
Steering, Dec 2, 2014
STEERING HAS BECOME UNRELIABLE AND HAS "GONE OUT" TWO TIMES IN THE PAST THREE DAYS. ONCE AT A HIGHER RATE OF SPEED AND ANOTHER AT A LOWER RATE OF SPEED. MY HUSBAND HAS HAD TO USE EXTREME EXCESSIVE FORCE (HE IS QUITE STRONG TOO) IN ORDER TO CONTROL THE CAR WHERE HE WANTS IT TO GO. THE LIGHT CAME ON AND HE TURNED THE CAR OFF AND ON AND THE LIGHT WAS NO LONGER ON THE DASHBOARD. TO ADD, THE CAR IS UP TO DATE ON ALL SERVICES NEEDED AND IS WELL TAKEN CARE OF. *JS
Steering, Power train, Fuel/propulsion system, Nov 19, 2014
CAR IS SHUDDERING, VIBRATING, ROLLING BACKWARDS ON INCLINES, STUTTERING BAD GAS MILEAGE AT LOW SPEEDS BETWEEN 0 AND 20 MILES PER HOUR. THE CAR HAS BEEN IN 4 TIMES TO THE DEALER BEGINNING ON 5/3/12 THROUGH 11/14/13 IT HAS BEEN REPROGRAMMED 3 TIMES AND A NEW TRANSMISSION REPLACED IT WHICH HAS SOLVED THE PROBLEM TEMPORARILY BUT STARTS HAPPENING AGAIN. WHEN DRIVING IN OR PULLING OUT INTO TRAFFIC BECAUSE THE CAR EITHER HESITATES SO BAD OR JUST WONT MOVE FOR A FEW SECONDS. NEEDLESS TO SAY THERE HAVE BEEN MANY CLOSE CALLS. THE DEALER HAS BEEN PROACTIVE IN WORKING WITH ME HOWEVER THIS IS NOT A DEALER ISSUE THIS IS A MANUFACTURERS ISSUES. *TR
Steering, Nov 13, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. UPDATED 12/22/14*LJ
Steering, Nov 12, 2014
WHEN CAR STARTS POWER STEERING (ELECTRONIC) DOES NOT WORK FOR AN UNDETERMINED LENGTH ON TIME FROM A FEW SECONDS TO ONE HOUR. STOP AND RESTART CAR AND POWER STEERING WORKS. *TR