2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: structure
332 reports, newest first. Show all
Structure, Apr 14, 2016
4/14/16 MY WIFE DROVE FROM FT. LAUDERDALE TO ORLANDO WITH MY ONE YEAR OLD SON TO VISIT HER SISTER IN THE HOSPITAL SINCE SHE WAS HAVING A BABY AT WINNIE PALMER HOSPITAL IN ORLANDO. UPON LEAVING THE HOSPITAL, SHE OPENED THE DOOR TO GET IN AND WHEN SHE TRIED TO SHUT IT, IT WOULD NOT LATCH. WE HAD TO GET IT TOWED TO A FORD DEALERSHIP(SUN STATE FORD) NEARBY BECAUSE I TOLD HER IT WAS NOT SAFE TO DRIVE IT EVEN 8 MILES TO THE DEALERSHIP. I CALLED THE CLOSEST DEALERSHIP TO LET THEM KNOW THAT IT WAS COMING AND THEY TOLD ME THAT THIS IS A RECALL ITEM. BUT UPON RESEARCHING THE MODEL AND VIN # I WAS TOLD THAT THIS MODEL IS NOT COVERED UNDER THE RECALL SO I WOULD HAVE TO PAY OUT OF POCKET FOR ALL REPAIRS. THE CAR IS A 2012 FORD FOCUS HATCHBACK AND ONLY HAS ABOUT 17K MILES ON IT. I ASKED IF OTHER VEHICLES HAVE THE RECALL WHY DIDN'T THIS ONE HAVE IT SINCE IT IS JUST AS DANGEROUS REGARDLESS OF THE SPECIFIC MODEL. I WAS TOLD THAT IS UP TO FORD TO DECIDE THAT AND IF THE VEHICLE DOESN'T FALL UNDER THE RECALL THEN WE WOULD HAVE TO PAY FOR IT. I HAVE TO HAVE THEM INSPECT ALL OF THE DOORS NOW WHICH THEY WILL PROBABLY CHARGE ME FOR AS WELL. SO MY WIFE IS IN ORLANDO WITH OUR ONE YEAR OLD WITHOUT A CAR AND STANDING AT THE HOSPITAL WITH OUR SON AND A CAR SEAT IN HER HAND WAITING FOR A FAMILY MEMBER TO PICK HER UP. I DON'T FEEL WE SHOULD HAVE TO PAY FOR THIS. DO I HAVE ANY RECOURSE WITH FORD FOR COST TO REPAIR THIS?
Structure, Apr 9, 2016
RIGHT FRONT DOOR OPEN WHILE DRIVING, DOOR LATCH WILL NOT LATCH DOOR CLOSED. LATCH IS DEFECTIVE. HAD TO TIE DOOR WITH A ROPE TO GET VEHICLE HOME IN THE MIDDLE OF THE NIGHT. THIS VEHICLE IS A 2012 FORD FOCUS SEL MODEL WITH A MILLAGE OF 61590. THIS COULD HAVE HAD A BAD OUTCOME IF SOMEONE WAS IN THE PASSENGER SEAT AT THE TIME THIS HAPPENED & WAS LEANING AGAINST THE DOOR THEY COULD HAVE FALLEN OUT & MAYBE STRUCK BY A CAR THAT WAS PASSING BY EVEN IF THE SEAT BELT WAS HOLDING THEM . ALSO IF SOMEONE WAS ON THE SIDE OF THE VEHICLE THEY COULD HAVE GOTTEN HIT BY THE DOOR AS IT OPENED. FORD HAS A RECALL FOR OTHER VEHICLE WITH THE SAME PROBLEM INCLUDING THE 2012 FORD FIESTA.
Structure, Apr 8, 2016
THE DOOR LATCH ON THE DRIVERS SIDE REAR DOOR FAILED. THE DOOR NOW DOES NOT LATCH AT ALL AND WILL SWING OPEN WHILE DRIVING I'VE HAD TO TIE THE DOOR DOWN TO PREVENT IT FROM SWINGING OPEN WHILE DRIVING. NO DAMAGE HAS BEEN DONE TO THE DOOR.
Structure, Apr 3, 2016
IN JULY OF 2015, THE LEFT REAR DOOR LATCH, THAT IS APPARENTLY PLASTIC, FAILED AND WOULD NOT ALLOW THE DOOR TO LATCH AND REMAIN CLOSED. DURING THAT OCCURANCE THE VEHICLE WAS STATIONARY. I PAID FOR AND REPLACED THE PART ON MY OWN. NOW, IN MARCH OF 2016, THE RIGHT FRONT DOOR LATCH FAILED. AT THAT TIME, MY 7 YR OLD GRANDDAUGHTER HAD ENTERED THE VEHICLE AND CLOSED THE DOOR. WHILE MAKING A LEFT TURN ONTO THE FREEWAY, THE DOOR SUDDENLY OPENED. MY GRANDDAUGHTER ALWAYS WEARS HER SEATBELT, WHICH THANKFULLY HELPED US TO AVOID A VERY SERIOUS TRAGEDY. WE HAVE A CASE NUMBER WITH FORD CONCERNING THIS DEFECT, BUT HAVE NOT BEEN ABLE TO BRING THE VEHICLE TO THEM YET. THE CASE NUMBER IS CAS-9127854.
Structure, Mar 28, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO PARK THE VEHICLE, THE REAR DRIVER SIDE DOOR OPENED. THE DRIVER WAS ABLE TO SHUT THE DOOR BY PUTTING A CORD ON THE INSIDE DOOR HANDLE AND TIE THE CORD TO THE SEAT'S HEADREST. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Structure, Mar 28, 2016
DRIVERS DOOR CAME FLYING OPEN WHEN BACKING OUT OF DRIVEWAY. DOOR WILL CLOSE BUT WILL NOT LATCH. THIS WAS VERY SCARY AND HAVE NOT HAD ANY ISSUES WITH IT TILL NOW. CAR HAS LESS THEN 50K MILES AND THIS IS UNACCEPTABLE BY FORD TO USE SUCH SUBSTANDARD PARTS AND ON SUCH A SAFETY SENSITIVE AREA OF THE CAR. NEW LATCH IS ANYWHERE FROM 180-250 AND AROUND 400 LABOR TO CHANGE.PART NUMBER CM5Z54219A65HIS WHAT FAILED.
Structure, Mar 24, 2016
DRIVER'S SIDE REAR PASSENGER DOOR WILL NOT LATCH CLOSED. VEHICLE WAS OFF AND STATIONARY IN GARAGE. NO AMOUNT OF LOCKING OR UNLOCKING CAR WITH BOTH KEY TRANSMITTER OR BUTTON IN VEHICLE WOULD LATCH DOOR SECURELY. DOOR HAD TO BE TIED SHUT IN ORDER TO TOW CAR TO FORD DEALER FOR SERVICE.
Structure, Mar 21, 2016
WHEN MAKING RIGHT HAND TURN ON PUBLIC ROAD, MY DRIVER'S SIDE REAR DOOR SWUNG OPEN AND IS NOW INOPERABLE DUE TO IT'S INABILITY TO LATCH. DOOR LATCH ASSEMBLY (FORD PART NUMBER 219A64) FAILURE AT LESS THAN 50,000 MILES.
Structure, Mar 21, 2016
THE DRIVER DOOR WILL NOT CLOSE. THE PROBLEM STARTED WHEN MY WIFE CLOSED THE DOOR AS SHE LEFT THE SUPERMARKET. IT LOOKS LIKE A SMALL TAB BROKE OFF THE CLOSING MECHANISM. MY WIFE HAD TO HOLD THE DOOR CLOSED TO DRIVE HOME, AND I USED A BUNGE CORD TO KEEP IT FROM OPENING AS I TOOK IT TO THE DEALER THIS MORNING. IT WAS VERY DANGEROUS AS THE DOOR WOULD TRY TO OPEN ON CURVES AND WHEN STOPPING, AND ONE HAND MUST STAY ON THE DOOR. I UNDERSTAND THE 2012 AND 2013 FUSION AND ESCAPE HAVE ALREADY BEEN RECALLED FOR THIS PROBLEM, AND I FOUND NUMEROUS POSTS ON THE INTERNET RECITING EXACTLY THIS PROBLEM. I ALSO UNDERSTAND FROM THE INTERNET THAT THE NHTSA OPENED AN INVESTIGATION OF THE FOCUS REGARDING THIS PROBLEM IN JANUARY OF 2016. MY 2012 FORD FOCUS TITANTIUM HAS APPROXIMATELY 67,000 MILES. BY THE WAY, I ALSO HAVE A 2013 FORD FUSION TITANTIUM THAT I HAVE READ WAS RECALLED IN 2015 FOR THE SAME PROBLEM. ALTHOUGH I HAVE RECEIVED OTHER 2015 RECALL NOTICES FOR THE FUSION, I HAVE NOT RECEIVED ONE RELATED TO THE DOOR PROBLEM.
Structure, Mar 16, 2016
WE WERE DRIVING HOME FROM A FAMILY VACATION AND STOPPED TO GET ICE CREAM. WHEN WE GOT BACK IN THE CAR, THE PASSENGER DOOR LOCK WAS MESSED UP AND THE DOOR WOULDN'T STAY CLOSED. WE WERE A LONG WAYS FROM HOME SO HAD TO TIE THE BACK DOORS TOGETHER TO KEEP THE DOOR FROM FLYING OPEN. THE DOOR LATCH ATTACHMENT HAS BEEN RECALLED ON SEVERAL OTHER FORD VEHICLES BUT NOT ON THE FORD FUSION. FROM WHAT I HAVE BEEN READING ON-LINE, THERE ENOUGH COMPLAINTS ABOUT THE FORD FUSION TO RECALL THE PART FOR IT TOO.
Structure, Mar 14, 2016
THE DOOR LATCHES ARE FAILING WITHOUT WARNING. UPON EXITING THE VEHICLE AFTER STOPPING THE LATCHES HAVE FAILED AND THE DOORS WILL NOT STAY CLOSED. IN AUGUST 2015, THE DRIVER'S REAR DOOR LATCH FAILED UPON OPENING THE DOOR TO PUT MY PURSE IN THE BACKSEAT, IT WOULD NOT CLOSE AFTER THAT. I HAD TO DRIVE IT TO THE DEALERSHIP WHILE HOLDING THE DOOR CLOSED. THIS PROVED TO BE DANGEROUS AS I DRIVE A MANUAL CAR. NOW THE DRIVER'S DOOR LATCH FAILED UPON EXITING THE VEHICLE. THIS IS A SAFETY HAZARD AS IT CAN STRAND DRIVERS WITHOUT NOTICE. THE DOOR HAS TO BE TIED SHUT SO IT CAN BE DRIVEN TO THE DEALERSHIP WHO HAD TO ORDER THE PART. FORD IS AWARE OF THE PROBLEM AND HAVE RECALLED THE DOOR LATCHES ON OTHER MODEL YEARS OF FOCUS, FIESTA, AND FUSION.
Structure, Latches/locks/linkages, Mar 9, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE BACKING OUT OF THE DRIVEWAY, THE DRIVER SIDE DOOR SWUNG OPEN INDEPENDENTLY AND FAILED TO CLOSE PROPERLY. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Structure, Mar 2, 2016
VEHICLE WITH 42000 MILES, THE REAR DRIVE SIDE PASSENGER DOOR LATCH FAILS TO SECURE THE DOOR. THE DOOR LATCH MECHANISM DOES LOCK / FASTEN / ENGAGE IN THE CONVENTIONAL MANNER THAT DOORS DO WHEN THE DOOR IS "SHUT". AT PRESENT THE DOOR IS REQUIRED TO BE TIED / SECURED FROM THE INSIDE OF THE VEHICLE TO PREVENT THE DOOR FROM SWINGING OPEN, WHILE THE VEHICLE IS OPERATING.
Seat belts, Structure, Other or unspecified, Feb 24, 2016
THREE OF MY 4 DOOR LATCHES STOPPED FUNCTIONING COMPLETELY. THEY DID NOT WORK WHETHER THE CAR WAS STATIONARY, IN MOTION, DRIVING, OR TURNING. WE HAD TO TIE THE DOOR HANDLES TO EACH OTHER FROM THE INSIDE TO KEEP THEM FROM FLYING OPEN WHILE DRIVING. WHEN YOU PUSHED THEM SHUT FROM THE OUTSIDE, THEY WOULD BOUNCE BACK OPEN. THIS ALSO CAUSED CONSTANT WARNING LIGHTS/SOUNDS FROM THE DASH. FORD STATED THERE WAS A RECALL, BUT OURS WERE NOT COVERED BECAUSE MY 4 DOOR LATCHES WERE PACKAGED AS A 4 PACK WHEREAS THE SERIAL NUMBERS FOR THE RECALLED LATCHES WERE SOLD IN INDIVIDUAL PACKAGING. SO THEREFORE, I WAS NOT COVERED DUE TO A LOOP HOLE. THE DOORS NOT SHUTTING PROPERLY (EVER) CAUSED WATER TO LEAK IN AND CAUSE OTHER PROBLEMS SUCH AS THE WINDOW MOTOR SHORTING OUT. I REACHED OUT TO CORPORATE AND CUSTOMER SERVICE AND WAS TOLD THEY WOULD NOT PAY FOR THE REPAIRS. I PAID FOR THE REPAIRS OUT OF POCKET BECAUSE I HAD TO.
Structure, Feb 22, 2016
DOORS FLY OPEN WHEN DRIVING, THIS CAR IS 3 YEARS OLD LESS THAN 60,000 MILES AND IN THE LAST 4 MONTHS 3 OF MY FOUR DOORS HAVE FLOWN OPEN WHILE CAR IS IN MOTION. TWICE NOW WHEN MY TEEN DRIVER WAS BY HERSELF ROUNDING A CORNER FROM A STOP SIGN AND ONCE JUST GOING STRAIGHT ( DRIVERS DOOR) AT 40 MPH.
Structure, Feb 15, 2016
AS PART OF MY JOB, I DRIVE SENIOR CITIZENS TO THE STORE, ETC., IN MY CAR. ON FRIDAY, FEB. 12, 2016, I DROVE AN ELDERLY COUPLE; THE WIFE SAT IN THE BACK SEAT BEHIND THE DRIVER'S SEAT. I ASSISTED HER OUT OF THE CAR AND THEN ATTEMPTED TO SHUT HER DOOR, WHICH WOULD NOT LATCH SHUT AND STILL WON'T. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED IF THE CAR HAD BEEN MOVING WHEN THAT HAPPENED. TO GET HOME WITHOUT THE DOOR FLYING OPEN, I STRAPPED IT SHUT USING SEAT BELTS. THE DEALER CAN GET ME IN TOMORROW (TUESDAY). I GOOGLED THIS ISSUE AND FOUND MANY STORIES ABOUT OTHER FORD CARS BEING RECALLED BECAUSE OF THIS SAME ISSUE, JUST NOT MINE, THE 2012 FORD FOCUS, AND PEOPLE ASKING WHY THE FOCUS HASN'T BEEN INCLUDED IN THE RECALL. NEEDLESS TO SAY, I AM QUITE UPSET OVER THE POTENTIAL DANGER MY RIDERS HAVE BEEN IN, AND THAT I KNEW NOTHING ABOUT IT, AND DO NOT UNDERSTAND WHY FORD IS IGNORING THE FOCUS WHILE RECALLING THE REST OF THEM IF THESE LATCHES POSE A SAFETY RISK. IN THE MEANTIME, HOW CAN I DO MY JOB IF I KNOW MY RIDERS ARE AT RISK?
Structure, Feb 14, 2016
2012 FORD FOCUS. REAR PASSENGER DOOR FLEW OPEN WHILE CHILD SAFETY LOCK WAS ENGAGED. DOOR WILL NO LONGER LATCH. WHILE INVESTIGATING THIS ISSUE I HAVE LEARNED THIS IS A COMMON PROBLEM WITH THE 2012 FORD FOCUS. IT IS ALSO A $600 FIX. THIS IS NOT A WARE AND TEAR PROBLEM. DOORS SHOULD NEVER FAIL RISKING PASSENGERS SAFETY. I HAVE USED A STRAP TO TIE THE DOOR SHUT TO KEEP IT FROM FLYING OPEN AND HITTING SOMETHING OR SLAMMING SHUT ON A PASSENGER WHILE DRIVING.
Structure, Feb 9, 2016
ONE DAY WHEN DAY OUR SON WAS A PASSENGER IN OUR DAUGHTER'S FOCUS AND THEY ARRIVED HOME, HE EXITED THE VEHICLE AND WHEN HE TRIED CLOSING THE DOOR, IT WOULDN'T CLOSE. I WENT TO CHECK IT OUT AND SURE ENOUGH IT WOULDN'T CLOSE (LATCH). AFTER A FEW TRIES WE DISCOVERED THAT IF WE SLAMMED THE DOOR AS HARD AS POSSIBLE, IT WOULD LATCH. WE DID THIS FOR A FEW WEEKS AND THEN ONE DAY IT JUST WOULDN'T LATCH NO MATTER HOW HARD YOU SLAMMED IT. WE DECIDED TO NOT ALLOW ANYONE TO DRIVE IN THE PASSENGER SEAT. WE HAD TO TIE THE SEAT BELT AROUND THE DOOR HANDLE SO THAT THE DOOR WOULD STAY CLOSED. ONCE THIS HAPPENED WE CALLED AND SCHEDULED AN APPOINTMENT WITH SAN TAN FORD TO FIX THE PROBLEM.
Structure, Jan 29, 2016
AFTER OPENING THE DRIVER'S DOOR, IT WOULD NOT CLOSE. TOOK TO FORD AND THEY SAID THE DOOR LATCH WAS FAULTY AND NEED REPLACING AT PART COST OF OVER 450 DOLLARS. BOUGHT A NEW CAR INSTEAD.
Structure, Jan 28, 2016
I UNLOCK THE CAR AND OPENED THE REAR DOOR AND TRIED TO CLOSE IT BACK AND IT WOULDN'T CATCH THE LATCH STOPPED WORKING. THE DOOR WOULDN'T STAY CLOSED EVEN WHEN I TRIED TO LOCK IT. I WAS TOLD BY DEALER THERE WAS NO RECALL ON IT. I HAVE ATTACHED AN INVOICE OF THE REPAIR.
Power train, Structure, Latches/locks/linkages, Jan 26, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION AND THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING TEN MINUTES, THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS REPAIRED UNDER THE MANUFACTURER'S CUSTOMER SATISFACTION PROGRAM WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED; HOWEVER, THE TRANSMISSION CONTINUED TO EXHIBIT HESITATION AFTER THE REMEDY WAS PERFORMED. THE CONTACT MENTIONED THAT THE REAR EXTERIOR PASSENGER SIDE DOOR FAILED TO UNLOCK UNTIL AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000. UPDATED 04/08/16*LJ THE CONSUMER ON A REGULAR BASIS, WHILE THE VEHICLE WAS RUNNING, PASSENGER HAD A DIFFICULT TIME EXITING THE VEHICLE. THE DOOR LOCKS WERE DIFFICULT TO UNLOCK. THE CONSUMER HAD TO PRESS THE DOOR LOCK REPEATEDLY BEFORE THEY WOULD UNLOCK. THE CONSUMER ALSO STATED THE VEHICLE WOULD STALL AT TIMES AT INTERSECTIONS. UPDATED 04/14/16
Structure, Latches/locks/linkages, Jan 26, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LOCK SYSTEM FAILED. THE REAR DRIVER SIDE DOOR LOCK BECAME UNLOCKED AND CAUSED THE DOOR TO OPEN WHILE DRIVING 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Structure, Jan 23, 2016
THE DRIVER'S SIDE DOOR FAILED IN NOVEMBER 2015. THE CAR PARKED AND LOCKED IN THE DRIVEWAY IN FRONT OF OUR HOME. WE NOTICED THAT THE INTERIOR DOME LIGHT WAS ON. WE FOUND THAT WE COULD NO LONGER CLOSE OR LOCK THE DOOR. WE HAD TO USE BUNGIE CORDS TO CLOSE THE DRIVER'S SIDE DOOR BY ATTACHING THE CORDS TO THE DOOR HANDLE OF THE FRONT PASSENGER SIDE DOOR. SINCE THE CAR WAS NO LONGER UNDER WARRANTY WE BROUGHT IT TO OUR MECHANIC TO REPAIR. WE NOTICED THAT THIS HAS HAPPENED TO OTHER FOCUS OWNERS AND THAT THIS IS SOMETHING THAT IS BEING INVESTIGATED FOR THE PURPOSES OF A RECALL AND WANT TO INCLUDE OUR EXPERIENCE. WE HAVE ATTACHED A COPY OF THE INVOICE FROM OUR MECHANIC WHICH LISTS THE PART NUMBER. DO WE HAVE TO BE CONCERNED ABOUT THIS PART OR THE LATCHES ON THE REMAINING CAR DOORS? IT IS CONCERNING THAT THIS HAS HAPPENED TO PEOPLE WHILE DRIVING! I CONSIDER US FORTUNATE THAT THE CAR WAS PARKED WHEN THIS OCCURRED.
Structure, Jan 22, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE FRONT DRIVER AND PASSENGER SIDE DOORS OPENED INDEPENDENTLY AND FAILED TO CLOSE. THE CONTACT HAD TO USE CORDS TO SECURE THE DOORS IN PLACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Structure, Jan 22, 2016
I CAME OUT OF A STORE AND GOT INTO MY VEHICLE TO DRIVE OVER TO MY JOB IN THE SAME SHOPPING CENTER. AT THE TIME, MY DRIVER SIDE DOOR LATCHED PROPERLY BUT UPON GETTING OUT OF MY VEHICLE AT WORK, 30 SECONDS LATER, MY DOOR LATCH MALFUNCTIONED AND WOULD NOT LATCH. IN ORDER TO LEAVE WORK THAT NIGHT, I HAD TO TIE THE DOOR SHUT WITH A ROPE. THANK GOD MY YOUNG SON WAS NOT WITH ME AND THE CAR WAS NOT IN MOTION AT THE TIME. THIS IS A MAJOR CONCERN AND ITS ONLY A MATTER OF TIME BEFORE MORE PEOPLE HAVE THE SAME PROBLEM AND GET SERIOUSLY INJURED. FORD HAS ALREADY HAD A RECALL ON SOME OTHER MODELS FOR THIS SAME ISSUE. I STRONGLY BELIEVE WE HAVE COME ACROSS YET ANOTHER MODEL WITH FAULTY DOOR LATCHES. I HAVE NOT HAD THE ISSUE FIXED YET DUE TO INSUFFICIENT FUNDS BUT WILL BE FIXING IT SOON. ONCE I DO GET IT FIXED I WILL STILL FEAR FOR MY SAFETY, MY SON'S SAFETY, AND THE SAFETY OF ANY OTHER 2012 FORD FOCUS OWNERS. I HOPE AND PRAY WE CAN RESOLVE THIS ISSUE QUICKLY BEFORE ANYONE ELSE GETS HURT.