2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: structure
332 reports, newest first. Show all
Structure, Aug 18, 2016
WAS DRIVING DOWN THE STREET WHEN THE DRIVERS DOOR CAME OPEN AND WOULD NOT SHUT OR LATCH.
Structure, Aug 18, 2016
THE FRONT DRIVER'S SIDE DOOR LATCH WILL NOT ENGAGE. THE LATCH MECHANISM ITSELF WILL NOT STAY IN THE CLOSED POSITION.
Structure, Aug 17, 2016
THE DOOR LATCH ON MY REAR PASSENGER DOOR FAILED AND THE DOOR FLEW OPEN WHILE THE CAR WAS IN MOTION. WHEN I TURNED RIGHT OUT OF MY COMPLEX WAS WHEN IT OPENED. FORD ISSUED A RECALL ON VEHICLES INCLUDING 2012 FORD FOCUSES REGARDING THIS ISSUE BUT DID NOT INCLUDE VEHICLES BOUGHT AND REGISTERED IN THE STATE OF TENNESSEE, WHERE I LIVE. I BELIEVE THAT BECAUSE MY CAR HAS DEMONSTRATED THE PROBLEM THAT THE RECALL ADDRESSES, THEY SHOULD BE FIXING IT FOR FREE AS PART OF THE RECALL. I JUST HAD TO PAY $226.00 FOR THE PART TO FIX MY DOOR, AND THE PART WAS ON BACK ORDER FOR A MONTH.
Structure, Aug 17, 2016
OUR VIN NUMBER IS NOT COVERED UNDER THE CURRENT RECALL. WHILE DRIVING OUR REAR PASSENGER DOOR POPPED OPEN AND WILL NOT STAY CLOSED. WE HAD TO BUNGEE CORD CLOSED IT FOR A MONTH AND A HALF UNTIL THE BACK ORDERED PART CAME IN. NOW WE ARE PAINT $800 TO HAVE IT FIXED.
Structure, Aug 16, 2016
THE DRIVER'S SIDE REAR DOOR WILL NOT LATCH. THE LATCH LOOKS BROKEN COMPARED TO THE OTHER REAR DOOR LATCH, BUT UNKNOWN SPECIFICALLY WHAT PART IS BROKEN. THE DOOR LATCH BROKE WHEN PARKED IN OUR DRIVEWAY. MY HUSBAND OPENED THE DOOR TO GET SOMETHING OUT OF THE BACK AND WHEN HE CLOSED IT, IT BOUNCED BACK SLIGHTLY AND WOULD NOT CLOSE. NO INJURIES AS A RESULT OF THE LATCH BREAKING. FORD SAYS (IN A CALL ON 8/16/16) OUR VIN IS NOT A PART OF THE RECALL AND WILL NOT TELL US IF THE LATCH ON OUR CAR IS THE SAME PART INSTALLED ON VEHICLES THAT ARE A PART OF THE RECALL. OUR FORD SERVICE DEALER IS BACKORDERED ON THE PART AND WILL NOT HAVE IT AVAILABLE UNTIL AUG 31ST, AND FORD WILL NOT PAY FOR THE FIX, WHICH IS ESTIMATED AT $500-$600.
Structure, Aug 16, 2016
ON AUGUST 2ND, 2016, THE BACK DOOR LATCH ON THE DRIVER SIDE FAILED, AND IT WILL NO LONGER HOLD THE DOOR CLOSED. I HAD OPENED MY BACK DOOR TO PUT MY BACKPACK IN THE BACKSEAT, AND WHEN I CLOSED THE DOOR, IT CLOSED COMPLETELY, BUT WOULD NOT LATCH AND HOLD THE DOOR SHUT. I NOW HAVE A RATCHET STRAP GOING FROM BACK DOOR TO BACK DOOR, HOLDING MY DOOR CLOSED.IT WAS STATIONARY AT THE TIME. I DIDN'T THINK TOO MUCH ABOUT IT BEYOND I NEEDED TO GET IT FIXED, UNTIL I WENT TO THE FORD DEALER TO ORDER A REPLACEMENT PART. I WAS TOLD BY THE PARTS ASSOCIATE THAT THE LATCH I NEEDED WAS ON BACK ORDER. AFTER A LITTLE RESEARCH I FOUND THAT FORD HAS RECALLS ON THE SAME MODEL YEAR FUSION AND FIESTA FOR THIS SAME FAILURE, AND THERE ARE SOME COMPLAINTS SURFACING ABOUT THE FOCUS. SIDE NOTE: 2 WEEKS LATER, I AM STILL WAITING ON THE REPLACEMENT DOOR LATCH MECHANISM. IT REALLY MAKES ME THINK THAT FORD USED THE SAME PART IN THE FIESTA, FOCUS AND FUSION MODELS.
Steering, Structure, Aug 16, 2016
MY CAR'S STEERING WHEEL GOT STUCK WITH A NOTICE SAYING "POWER STEERING ASSIST FAULT". THE FIRST TIME THE PROBLEM OCCURRED THE CAR WAS BACKING UP, AND THE PROBLEM WENT AWAY WHEN I PARKED AND RESTARTED THE CAR. THE SECOND TIME THE PROBLEM STAYED... THE COST TO FIX THE PROBLEM WAS ESTIMATED AT ABOUT $2000 (PARTS AND LABOR) AT THE DEALERSHIP. THE MILEAGE WAS AROUND 60,000 AT THE TIME. LAST WEEK (08/12/2016, AT ABOUT 72,000 MILES), A WARNING CAME ON ABOUT A DOOR BEING OPEN WHILE I WAS PARKING. IT WAS THE ONE AT THE BACK ON THE DRIVER'S SIDE. THE DOOR WOULD NOT LOCK, SO I TIED IT WITH A SEATBELT TO KEEP DRIVING. SINCE THEN THE CAR GOES INTO PANIC MODE NOW AND THEN WHEN I LEAVE IT LOCKED, PROBABLY BECAUSE THE DOOR MOVES AND IT FEELS LIKE SOMEONE MECHANICALLY FORCED THE LATCH OPEN. I SOMEHOW FEEL LUCKY THAT NONE OF THE PROBLEMS OCCURRED WHILE DRIVING IN TRAFFIC, BUT I AM NOW CONCERNED ABOUT SOMETHING ELSE FAILING (LIKE A DOOR FLYING OPEN) IN WORSE CONDITIONS.
Structure, Aug 15, 2016
MY WIFE WAS BACKING OUT OF OUR DRIVEWAY AND BEGINNING TO PULL OFF AND THE DRIVER DOOR JUST FLEW OPEN. THE LATCH WILL NOT SECURE THE DOOR. SHE COULD HAVE BEEN SERIOUSLY INJURED. MY LOCAL FORD DEALER IS HUB CITY FORD IN CRESTVIEW FL. AND THEY SAID I HAVE TO PAY FOR THE REPAIR.
Structure, Aug 15, 2016
THE DRIVER DOOR WILL NO LONGER LATCH. THE DOOR WILL CLOSE COMPLETELY BUT THE LATCH DOES NOT ENGAGE TO HOLD THE DOOR CLOSED.
Structure, Aug 14, 2016
THIS IS THE 3RD TIME THAT THIS VEHICLE HAD A DOOR LATCH FAILURE. THE RIGHT REAR DOOR OPEN DUE TO A DEFECT IN THE DOOR LATCH & THIS TIME THE DOOR HIT A SUPPORT COLUMN IN A PARKING GARAGE AT THE MALL & DAMAGE THE DOOR. I FILLED A COMPLAINT TWICE ON THIS VEHICLE HERE. NOW I NEED TO ORDER A NEW LATCH FOR THIS DOOR SO THAT IT CAN BE SECURED. THE CAR IS PARKED AGAIN WAITING FOR THE PART & THEN IT WILL HAVE TO GO TO BODY SHOP TO FIX THE DAMAGE TO THE DOOR. SOMETHING NEEDS TO BE DONE TO ADDRESS THIS PROBLEM WITH THE DOOR LATCHES ON THESE CARS. I KNOW THAT FORD HAS RECALL'S FOR OTHER VEHICLES WITH DOOR LATCH PROBLEMS. I AM SURE THAT THE DOOR LATCHES ON THIS VEHICLE IS MORE THEN LIKELY MADE TO THE SAME SPEC AS THE ONE'S WITH THE RECALL'S OR MADE BY THE SAME COMPANY. I SEE ON THE NET THAT THERE ARE A LOT OF PEOPLE THAT HAVE THE SAME PROBLEM WITH THERE FORD FOCUS LIKE I AM HAVING.LUCKY FOR ME THAT I CAN CHANGE THE DOOR LATCH SINCE THIS IS WHAT I DO FOR A LIVING WHICH IS SOME 43 YEAR'S IN THE BUSINESS. EVEN AT THAT IT STILL COST A LOT OF MONEY FOR THE PART & THE TIME IT TAKES TO GET.THE FIRST DOOR LATCH COST ME $239.17, THE SECOND ONE WAS $206.26 WITH THE DISCOUNT THAT I GET. OTHER PEOPLE ARE PAYING AS MUCH AS $600.00 A DOOR TO GET FIXED AT THE DEALERS. IF THIS DOOR HIT A SUPPORT COLUMN THIS TIME MAYBE NEXT TIME IT CAN HIT A PERSON WHICH COULD RESULT IN A SERIOUS INJURY. IF YOU NEED TO GET IN TOUCH CALL AT [XXX] OR E-MAIL ME AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Structure, Aug 14, 2016
WHILE DRIVING ON THE FREEWAY THE REAR DRIVING DOOR FLEW OPEN. CAR TO THE LEFT OF US HAD TO SWERVE TO AVOID TAKING THE DOOR OFF. MY DAUGHTER WAS SITTING NEXT TO THE DOOR. AND WAS TRYING TO HOLD THE DOOR CLOSED UNTIL I COULD PULL OVER SAFELY. THIS IS IS EXTREMELY DANGEROUS TO HAVE TO THIS HAPPEN TO ANYONE!! TOOK IT TO FORD AND THEY SAID YES THEY ARE BACKED UP WITH CARS WITH SAME PROBLEM. WHAT THE HECK?! AND THESE ARE THE SAME LATCHES RECALLED IN OTHER VEHICLES!!
Structure, Aug 12, 2016
MY FAMILY AND I WERE PREPARING TO DRIVE FROM OUR HOME WHEN MY DAUGHTER TOLD ME THE REAR DOOR WOULD NOT CLOSE. AFTER RESEARCHING ON THE INTERNET, I FIND THAT THIS IS A COMMON ISSUE WITH SOME MODELS OF FORD CARS. I TOOK MY CAR TO A FORD DEALERSHIP BUT HAVE BEEN TOLD THAT ALTHOUGH IT IS IN FACT THE SAME DEFECTIVE PART DESCRIBED IN A RECALL, MY VEHICLES'S VIN NUMBER IS NOT INCLUDED AS A RECALL. MY DOOR WILL NOT STAY CLOSED AND I CAN'T RISK TRANSPORTING MY CHILDREN AS A RESULT. FORD SAYS IT WILL COST ME FIVE HUNDRED DOLLARS TO REPAIR THE PART THAT HAS ALREADY BEEN DEEMED UNSAFE AND IS BEING FIXED AT NO CHARGE IN OTHER VEHICLES BECAUSE THEY HAVE DIFFERENT VIN NUMBERS.
Structure, Aug 12, 2016
FRONT DRIVER SIDE DOOR WOULD NOT LATCH PROPERLY, ALLOWING THE DOOR TO SWING OPEN WHILE DRIVING. I NOTICED THIS DRIVING OUT OF THE PARKING LOT AT WORK. EXTREMELY DANGEROUS AND COULD HAVE CAUSED DAMAGE TO MY VEHICLE AND OTHERS ON THE ROAD. VEHICLE IS UNSAFE TO DRIVE, AND FORD HAS ISSUED A RECALL FOR THIS ISSUE (HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2016/08/04/REGIONAL-SAFETY-RECALL.HTML) BUT MY VIN ISN'T ONE OF THE AFFECTED NUMBERS.
Structure, Aug 11, 2016
THE DOOR LOCK LATCH/ACTUATOR BROKE NOT ALLOWING THE DOOR TO SHUT AND LATCH. THIS IS THE SAME PROBLEM MANY MODELS OF FORD VEHICLES HAVE HAD AND BEEN RECALLED. BUT THE RECALLED MODELS DON'T COVER ALL MODELS AFFECTED WITH THIS DEFECTIVE LATCH. VEHICLE WAS STATIONARY FORTUNATELY.
Structure, Aug 11, 2016
I WAS PARKED IN A PARKING LOT. I GOT OUT TO LOOK FOR SOMETHING IN THE BACK SEAT. I FOUND WHAT I WAS LOOKING FOR, CLOSED THE DRIVER'S SIDE PASSENGER DOOR AND GOT BACK IN THE DRIVER'S SEAT. AS I WAS BACKING OUT TO LEAVE, THE BACK DOOR THAT I HAD OPENED FLEW OPEN AND THE WARNING LIGHT THAT A DOOR WAS AJAR CAME ON. I COULD NOT GET THE DOOR TO STAY CLOSED. I HAD TO TIE IT TO SOMETHING IN THE BACK SEAT WITH PLASTIC BAGS WHICH WAS THE ONLY THING I HAD. I TOOK IT TO MY DEALER AND WAS TOLD THAT THE DOOR LATCH WAS ON "BACK ORDER" AND IT WOULD NOT BE AVAILABLE UNTIL SEPTEMBER 2016 AND WOULD COST ME $400 TO FIX BECAUSE THE VEHICLE HAD NOT BEEN ISSUED A RECALL....YET. SO I HAVE TO FIGURE A WAY TO KEEP THE DOOR CLOSED, NOT SECURED, UNTIL THEY CAN GET THE PART IN.
Structure, Aug 11, 2016
REAR DRIVER SIDE DOOR NOT LATCHING. OPENED IT TO GET PERSONAL STUFF OUT AND WENT TO CLOSE IT AND THE DOOR JUST BOUNCED BACK. LOOKED AT THE LATCH AND IT DOESN'T STAY UP.
Structure, Aug 10, 2016
THE DOOR WILL NOT LATCH CLOSED. THE DRIVER'S SIDE DOOR IMMEDIATELY SWUNG OPEN WHEN I ATTEMPTED TO DRIVE THE VEHICLE. I WAS UNABLE TO EVER CLOSE IT AGAIN AFTER THAT. IT JUST LEANS IN PLACE, BUT IT NEVER LATCHES.
Structure, Aug 9, 2016
DRIVER'S SIDE BACK DOOR OPENED WHILE VEHICLE WAS BEING DRIVEN. SPRING FORCING LATCH TO SECURE IS EVIDENTLY BROKEN. VEHICLE WAS GOING STRAIGHT AT APPROXIMATELY 30 MPH.
Structure, Aug 9, 2016
AS OF AUGUST 7, 2016 THE DRIVER SIDE DOOR LATCH FAILS TO LATCH IN THE CLOSED POSITION. MALFUNCTION WAS DISCOVERED WHEN I RETURNED TO THE PARKED VEHICLE AT THE GROCERY STORE. PRIOR TO THIS THERE WAS NO INDICATION THAT THE LATCH FUNCTION WAS FAILING. OBVIOUSLY THIS MALFUNCTION IS A SERIOUS SAFETY AND THEFT CONCERN.
Structure, Aug 9, 2016
DRIVER'S DOOR LATCH FAILED AND DOOR WOULD NOT CLOSE. CAR WAS PARKED AND I HAD IT LOCKED IT WITH THE REMOTE CONTROL. HAD IT REPAIRED BY MY MECHANIC. CONCERNED OTHER DOORS WILL HAVE THE SAME PROBLEM.
Structure, Aug 8, 2016
THIS IS THE SECOND TIME IT HAPPENS TO MY FORD FOCUS 2012 HATCHBACK. FIRST IT WAS THE BACK DOOR AT THE DRIVERS SIDE, THE SECOND ONE WAS THE DRIVER DOOR. I GET OUT OF THE CAR AND WHEN PRESSED THE KEY FOB THE HORN SOUND TWICE. GO BACK TO CHECK IF I LET A DOOR OPEN, AND THE DOOR WOULD NOT CLOSE. CALL THE DEALER AND THEY TOLD ME THAT THEY KNOW THEY HAVE PROBLEM WITH THE DOOR LATCHES BUT THEY COULD NOT DO ANYTHING BECAUSE FORD DID NOT HAVE A RECALL FOR MY CAR.
Structure, Aug 8, 2016
THE DRIVER'S DOOR LATCH HAS FAILED AND WILL NOT CLOSE THE DOOR ANYMORE. DEALER SAYS THE RECALL DOES NOT APPLY TO 2012 FORD FOCUS
Structure, Aug 8, 2016
DRIVERS SIDE DOOR LATCH BROKE AND DOOR DOES NOT REMAIN CLOSED/LATCHED WHILE CAR IS IN MOTION OR SITTING STILL. CANNOT SECURE MY CAR NOR CAN I SAFELY OPERATE MY CAR SINCE THE DOOR WILL NOT CLOSE. THIS IS THE SECOND DOOR LATCH THAT IS DEFECTIVE IN MY VEHICLE. NOW BOTH DRIVER'S SIDE DOORS WILL NOT REMAIN CLOSED. FRONT AND REAR DOOR LATCHES ARE DEFECTIVE.
Structure, Aug 7, 2016
FAULTY DOOR LATCH. FORD WILL NOT HONOR ITS OWN RECALL NOTICE PUBLISHED IN NEWS PAPERS THROUGHOUT US. COST FOR REPLACE IS OVER $500. DOOR LATCHES HAVE FAILED WHILE DRIVING. MY LATCH FAILED WHILE IN PARK, BUT DOOR WOULD NOT CLOSE. FROM ABC NEWS ARTICLE "FORD IS RECALLING ABOUT 830,000 VEHICLES IN THE U.S. AND MEXICO BECAUSE PARTS IN THE SIDE DOOR LATCHES CAN BREAK AND THE DOORS CAN OPEN WHILE THE VEHICLES ARE MOVING. THE RECALL ANNOUNCED THURSDAY COVERS CERTAIN 2013 TO 2015 FORD ESCAPE SUVS AND C-MAX CARS, AND 2012 TO 2015 FOCUS CARS. ALSO INCLUDED ARE 2014 TO 2016 FORD TRANSIT CONNECT VANS, AND FORD MUSTANG SPORTS CARS AND LINCOLN MKC SUVS FROM 2015." FORD SAYS A FAULTY SPRING PART CAN BREAK, STOPPING THE DOORS FROM LATCHING. THE COMPANY SAYS THE RATE OF PROBLEMS IS HIGHER IN STATES WITH HIGH TEMPERATURES AND SUNLIGHT EXPOSURE, SO THE RECALL IS FOCUSED ON ALL OF MEXICO AND 16 STATES MAINLY IN THE SOUTH AND WEST. STATES INCLUDED ARE ALABAMA, ARKANSAS, ARIZONA, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NEW MEXICO, NEVADA, OKLAHOMA, TEXAS, UTAH, OREGON AND WASHINGTON. DEALERS WILL REPLACE ALL LATCHES IN THE RECALL STATES AND MEXICO. IN OTHER STATES THEY WILL REPLACE THE LATCHES IF THEY BREAK. THE COMPANY SAYS IT KNOWS OF ONE CRASH AND ONE INJURY THAT COULD HAVE BEEN CAUSED BY THE PROBLEM. THE RECALL WILL COST FORD ABOUT $270 MILLION, AND THAT FIGURE WILL BE INCLUDED IN THE COMPANY'S THIRD-QUARTER PRETAX RESULTS, FORD SAID IN A FILING WITH THE SECURITIES AND EXCHANGE COMMISSION. DOOR LATCHES HAVE BEEN PROBLEMATIC FOR FORD DURING THE PAST TWO YEARS. IN MAY OF 2015 THE COMPANY HAD TO RECALL 692,000 SMALL AND MIDSIZE CARS FOR A SIMILAR LATCH PROBLEM. AT THE TIME, THE U.S. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WARNED OWNERS OF THE CARS TO GET THEM REPAIRED AS SOON AS THEY GET A NOTICE FROM FORD."
Structure, Aug 7, 2016
MY DRIVERS SIDE REAR DOORS LATCH BROKE/MALFUNCTIONED LEADING TO MY REAR DOOR SWINGING OPEN FREELY WHILE I WAS DRIVING, MY DAUGHTER WAS IN THE BACK SEAT. THE DOOR IT'S SELF WILL NOW NO LONGER STAY CLOSED. IT APPEARS THE PLASTIC/RUBBER LATCH WAS POSSIBLY WARPED FROM THE HEAT.