2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: other or unspecified
359 reports, newest first. Show all
Other or unspecified, Mar 1, 2016
FEB 29, 2016 WAS DRIVING TO WORK ON FREEWAY WHEN I NOTICED DRIVER DOOR WAS NOT CLOSED. I ATTEMPTED TO CLOSE DOOR BUT IT WOULD NOT STAY SHUT. I EXIT THE FREEWAY AND REPEATEDLY ATTEMPTING TO CLOSE THE DOOR. THIS HAS NEVER HAPPENED TO ME BEFORE. I WAS AFRAID OF WHAT POSSIBLY COULD HAVE HAPPENED. NOT TO ME BUT TO MY GIRLFRIEND WHO IS 5 MONTHS PREGNANT WITH OUR CHILD. IT IS THE CAR WE BOUGHT FOR HER BUT TODAY I DECIDED TO LEAVE HER MY TRUCK. "BETTER ME THEN HER" IS WHAT I WAS THINKING. I IMMEDIATELY SEARCHED GOOGLE TO SEE WHAT IT CAN POSSIBLY BE WHEN I CAME ACROSS THE RECALL FORD WAS HAVING. I DIDN'T SEE FORD FOCUS ON THERE AND WAS THINKING "WHY THE HELL NOT" IT SEEMS TO BE THE SAME PROBLEM. I CAME ACROSS FORUMS OF OTHER HAVE THE SAME HORRIBLE EXPERIENCE. I ALSO READ OF IT HAPPENING TO A WOMEN IN ARIZONA WHO HAD HER COST COVERED BY FORD. I CALLED MY DEALER WHERE WE PURCHASED THE VEHICLE AND WAS ADVISED THAT THE FOCUS IS NOT COVERED. I WAS GIVEN A CALL LATER DURING THE DAY WITH AN PRICE OF $682.56 TO HAVE IT FIXED. I CALLED A 1-800-392-3673 TO SPEAK WITH FORD AND EXPRESS MY CONCERN AND THE TERRIFYING EXPERIENCE OF MY DRIVE TO WORK. ALL I WAS TOLD I CAN DO IS HOLD ON TO MY RECEIPT IN CASE IT IS RECALLED IN THE FUTURE. I ASKED ABOUT THE WOMEN IN ARIZONA WHO HAD THE SAME EXPERIENCE AND WHY WAS HER COST COVERED AND NOT ANY OF THESE OTHER PEOPLE. I WAS TOLD HERS WAS PROBABLY DIFFERENT. I WAS SPEECHLESS AFTER THAT. AS OUR CALL CAME TO AN END ALL I COULD THINK ABOUT WAS ALL THESE COMPLAINTS ABOUT DOOR LATCHES NOT CLOSING AND THE ACCIDENTS THAT CAN POSSIBLY HAPPEN AT ANY GIVEN TIME WITHOUT WARNING. NO ONE IS TAKING RESPONSIBILITY FOR THE DEFECTED LATCHES. FORD IS NO TAKING RESPONSIBILITY FOR THE DEFECTED LATCHES. HOW CAN THEY RECALL APPROX. 400,000 OTHER MODELS AND NOT REALIZE MAYBE THE SAME THING IS HAPPENING TO THE FOCUS.
Power train, Other or unspecified, Feb 29, 2016
THE FIRST TIME WAS GOING DOWN 93 IN BOSTON AREA WITH MY FAMILY THE CAR WENT INTO TRANSMISSION FAILURE WHY I WAS IN FAR LEFT LANE THE CAR WOULDNT GO OVER 20 AND I HAD TO CROSS OVER TO THE FAR LEFT LANE TO TREACH THE BREAKDOWN LANE. LUCKILY MY FAMILY WAS NOT IN ACCIDENT BECAUSE IT COULD'VE HAVE BEEN FAR WORSE. IT DID THE SAME THING A SECOND TIME WHEN I WAS GOING DOWN 293 AREA GOING TO A DOCTOR APPOINTMENT. THIS MAY END UP KILLING MY FAMILY IF IT DOESN'T GET RECALLED AND FIX. WE DON'T HAVE EXTRA MONEY TO BE REPAIRING IT OURSELF EVERY TIME IT DECIDES TO DO THIS.
Seat belts, Structure, Other or unspecified, Feb 24, 2016
THREE OF MY 4 DOOR LATCHES STOPPED FUNCTIONING COMPLETELY. THEY DID NOT WORK WHETHER THE CAR WAS STATIONARY, IN MOTION, DRIVING, OR TURNING. WE HAD TO TIE THE DOOR HANDLES TO EACH OTHER FROM THE INSIDE TO KEEP THEM FROM FLYING OPEN WHILE DRIVING. WHEN YOU PUSHED THEM SHUT FROM THE OUTSIDE, THEY WOULD BOUNCE BACK OPEN. THIS ALSO CAUSED CONSTANT WARNING LIGHTS/SOUNDS FROM THE DASH. FORD STATED THERE WAS A RECALL, BUT OURS WERE NOT COVERED BECAUSE MY 4 DOOR LATCHES WERE PACKAGED AS A 4 PACK WHEREAS THE SERIAL NUMBERS FOR THE RECALLED LATCHES WERE SOLD IN INDIVIDUAL PACKAGING. SO THEREFORE, I WAS NOT COVERED DUE TO A LOOP HOLE. THE DOORS NOT SHUTTING PROPERLY (EVER) CAUSED WATER TO LEAK IN AND CAUSE OTHER PROBLEMS SUCH AS THE WINDOW MOTOR SHORTING OUT. I REACHED OUT TO CORPORATE AND CUSTOMER SERVICE AND WAS TOLD THEY WOULD NOT PAY FOR THE REPAIRS. I PAID FOR THE REPAIRS OUT OF POCKET BECAUSE I HAD TO.
Other or unspecified, Feb 10, 2016
FRONT DRIVER SIDE DOOR WILL NOT CONSISTENTLY LATCH CLOSED. CAR WAS PARKED WHEN I FIRST NOTICED THE DOOR WAS AJAR. HAD TO DRIVE WITH THE DOOR IMMOBILIZED BY SPEAKER WIRE AND HOLDING IT WITH MY HAND UNTIL I HAD TIME TO REPEATEDLY CLOSE IT IN HOPE OF IT STAYING SHUT. AFTER 45 MINUTES, IT STAYED SHUT UNTIL THE FEW TIMES I ACCIDENTALLY OPENED IT WITHOUT THINKING WHICH WOULD RESULT IN SIMILAR ADVENTURES IN GETTING IT TO CLOSE. SPEAKING TO THE DEALERSHIP, THEY KNEW EXACTLY WHAT PART I NEEDED WITHOUT MUCH EXPLAINING OF THE PROBLEM AND I WAS TOLD MY EXTENDED WARRANTY WOULD NOT COVER IT.
Other or unspecified, Feb 8, 2016
THIS CAR HAS A CLUTCH PROBLEM AND FORD KNEW IT AND A RECALL WAS NEVER ISSUE. I NOW HAVE TO SPEND OVER $1400 TO REPAIR THE CAR.
Other or unspecified, Feb 1, 2016
DOOR LATCHES FAULTY, AS IN REGARDS TO NHTSA ACTION NUMBER PE16001. LEFT FRONT DOOR LATCH FAILED, LEFT REAR DOOR LATCH FAILED ABOUT TWO WEEKS LATER. VEHICLE WAS PARKED IN BOTH INSTANCES. DOORS WOULD NOT CLOSE. HAD TO TIE SHUT TO DRIVE TO DEALER FOR REPLACEMENT OF LATCHES. AT TIME OF SECOND INCIDENT, SERVICE MANAGER SENT ME AN EMAIL STATING THAT FORD WAS NOW GOING TO BE REPLACING ALL DOOR LATCHES ON THIS MODEL WHEN ONE FAILED. HOWEVER, THIS WAS NOT DONE ON MY VEHICLE.
Other or unspecified, Jan 26, 2016
REAR DRIVER SIDE DOOR OPENED WHILE IN MOTION ON A HIGHWAY AND WILL NO LONGER CLOSE.
Other or unspecified, Jan 25, 2016
WHEN BACKING OUT OF A DRIVEWAY, A WARNING APPEARED ON DASH DISPLAY INDICATING DOOR OPEN. AS I PULLED ONTO THE STREET, THE FRONT PASSENGER DOOR SWUNG OPEN ON IT'S OWN. I TRIED SEVERAL ATTEMPTS TO CLOSE THE DOOR, BUT IT WOULD NOT LATCH. AS OF THIS DATE, I HAVE NOT HAD IT REPAIRED.
Other or unspecified, Jan 20, 2016
DRIVERS DOOR LATCH DID NOT LATCH WHILE PARKED. I PULLED. INTO A PARKING SPACE AND WHEN I GOT OUT THE DOOR WOULD NOT LATCH AS IF THE SPRING WAS NO LONGER WORKING. I TOOK IT TO THE DEALER AND THEY WERE ABLE TO FIX IT THE NEXT DAY
Power train, Other or unspecified, Service brakes, Jan 15, 2016
I PURCHASED MY CAR IN JUNE 2012. I HAVE HAD TO REPLACE THE CLUTCH THREE TIMES DUE TO ISSUES. I HAVE HAD TO HAVE THE ROOF LINER REINSTALLED AS IT HAD COME LOOSE. NOW, ONLY A MONTH AFTER THE $700 REPAIR FOR THE ROOF, I AM NOW TOLD TO PAY $950 TO REPAIR MY BRAKE BOOSTER WHICH AS BROKEN AND MESSED UP THE PRIMARY SHAFT. MY CAR HAS LESS THAN 30,000 MILES ON IT AND IS ONLY 3.5 YEARS OLD, YET SEEMS TO BE FALLING APART NOW THAT IT IS OUT OF WARRANTY. I ASKED IF I HAD DONE ANYTHING TO CAUSE THE BRAKE BOOSTER TO FAIL, AND WAS TOLD "NO, IT IS JUST A MECHANICAL FAILURE," THAT I HAVE TO PAY FOR BECAUSE IT IS OUT OF WARRANTY. I WAS ALSO TOLD THAT THERE WAS NO WAY THAT THE MECHANICS COULD HAVE SEEN THE ISSUE, EVEN THOUGH IT MYSTERIOUSLY STARTED LESS THAN 2 WEEKS AFTER I HAD IT IN THE SHOP FOR OVER A WEEK. AFTER GETTING THE ROOF LINER AND CLUTCH REINSTALLED I WAS TOLD THAT THEY HAD ALSO UPDATED ALL OF THE SOFTWARE IN MY CAR. A LITTLE OVER A WEEK LATER THE CHECK ENGINE LIGHT CAME ON AS I WAS STOPPED AT A RED LIGHT. I THOUGHT IT WAS A SOFTWARE GLITCH AS THE LIGHT TURNED OFF WHEN I STARTED DRIVING AGAIN. IT HAPPENED ONCE MORE ABOUT A WEEK OR SO LATER, BUT IT WAS AT THE SAME STOPLIGHT, SO I THOUGHT IT MAY BE THE PARTICULAR ANGLE OF THE CAR AT THAT LIGHT OR SOMETHING, BUT RESOLVED TO TAKE IT IN IF IT HAPPENED AGAIN. I WAS GONE FOR 2 WEEKS FOR CHRISTMAS BREAK, THEN WHEN I CAME BACK THE LOW BRAKE FLUID LIGHT CAME ON EVERY TIME I WAS STOPPED FOR MORE THAN 30 SECONDS. I STOPPED DRIVING MY CAR UNTIL I COULD GET IT INTO THE SHOP. SO, WITH LESS THAN A MONTH OF DRIVING MY CAR SINCE IT WAS LAST IN THE SHOP, APPARENTLY $950 IN DAMAGE WAS DONE THAT, WHILE NOT MY FAULT "COULD NOT HAVE BEEN AVOIDED" AND IS SOMETHING I HAVE TO PAY FOR IF I WANT MY CAR TO BE SAFE TO DRIVE.
Other or unspecified, Dec 15, 2015
WAS DRIVING DOWN THE ROAD WHEN MY DRIVER DOOR OPENED.. THE DOOR WILL NO LONGER LATCH AND ITS VERY UNSAFE TO HAVE THAT HAPPEN SOMEONE CAN GET HURT..
Other or unspecified, Nov 15, 2015
FOR THE THIRD TIME IN SIX MONTHS, MY CAR WILL NOT START. IT WAS FORTUNATELY PARKED IN MY GARAGE. THERE IS POWER. THE ONBOARD COMPUTER HAS ERASED ITSELF EACH TIME. EACH TIME, I'VE BEEN TOLD ITS A TRANSMISSION PROBLEM, AND THAT ITS COVERED BY WARRANTY. IT'S GOTTEN TO THE POINT WHERE I DON'T EVEN TRUST MY CAR TO DRIVE IT ANYMORE.
Structure, Other or unspecified, Nov 11, 2015
THE LEFT HAND BACK DOOR LATCH BROKE. THE DOOR WILL NOT LATCH AND MY WIFE IS KEEPING THE DOOR CLOSED WITH THE SEAT BELT. THE CAR WAS IN A PARKING LOT AND WHEN MY DAUGHTER GOT IN THE DOOR WOULD NOT LATCH.
Steering, Electrical system, Other or unspecified, Oct 21, 2015
CAR JUMPS FROM 2000 RPM TO 7000 RPM IMMEDIATELY WHEN WANTING TO GO FROM 35 MPH TO 45 MPH AFTER BEING SLUGGISH AND ALMOST HIT ANOTHER VEHICLE. AT HIGHWAY SPEED OF 65, THE CAR'S POWER BECOMES SO LOW IT ONLY GOES 40 MPH AND HAD TO PUT HAZARD LIGHTS ON AND GET OFF HIGHWAY. AUTOMATIC TRANSMISSION BUT HAVE TO PUT FOOT ON BRAKE AND OTHER FOOT ON GAS IN CITY TRAFFIC ON HILL OR IT SLIDES BACK TO ALMOST HIT VEHICLE BEHIND ME. STEERING GOT SO TIGHT MULTIPLE TIMES AT 45 MPH AND ALL LIGHTS ON PANEL CAME ON AND CAR STALLED IN MIDDLE OF A MAJOR INTERSECTION AND HAD TO CALL POLICE TO ENSURE NOBODY HIT MY VEHICLE AND DIRECT OTHER TRAFFIC. CAR SHUDDERS AND VIBRATES AND NOTHING WRONG WITH TIRES, RIMS, BRAKES AND ALIGNMENT.
Other or unspecified, Engine, Oct 19, 2015
ON 10/15/15 MY CAR STALLED AND COMPLETELY PULLED BACK , DIED DOWN TO ALMOST A HALT THEN KICKED INTO GEAR AGAIN , LIKE A PULL AND LET GO MOTION. OUT OF NOWHERE, THIS GAVE ME A SCARE SINCE I WAS DRIVING AND COULD HAVE BEEN REAR ENDED BECAUSE OF THIS COMPLETE STALL IN THE MIDDLE OF THE ROAD ON N.E. 163RD STREET NORTH MIAMI BEACH TOWARDS BISCAYNE BLVD. ENGINE LIGHT WENT ON AND A SCREEN MESSAGE SHOWED UP ASKING ME TO SERVICE TRANSMISSION NOW! I HAVE HAD TO PARK CAR UNTIL I FIGURE WHAT TO DO? THIS CAR HAS TURNED OUT TO BE A PROBLEM FOR ME, FIRST WITH THE BACK DRIVER SIDE DOOR LATCH WHERE DOOR JUST FLEW OPEN WHILE DRIVING, (THAT'S A DIFFERENT CLAIM I HAVE PLACED WITH NHTSA). I CAN'T AFFORD TO KEEP FIXING THESE PROBLEMS APPEARING TO THIS FORD FOCUS. RADIO ALSO WENT DEAD WITH A SUPER LOUD DISRUPTING POP SOUND AND LOUD STATIC ELECTRICAL NOISES WHICH COULD NOT BE CONTROLLED BY LOWERING VOLUME OR TURNING OFF RADIO , THIS LOUD POP SOUND STARTLED ME ALSO WHILE DRIVING ON TURNPIKE FROM DAVIE TOWARDS NORTH MIAMI BEACH. WOULD LIKE TO GET FORD MOTOR TO RECOGNIZE THAT MY FORD FOCUS 2012 IS A LEMON, IF NOT THE RIGHT TERM THEN IT'S A PRODUCT OF SHODDY PARTS USED TO CONSTRUCT THIS CAR.
Other or unspecified, Engine, Fuel/propulsion system, Oct 14, 2015
EVER SINCE I HAVE OWNED THIS CAR SINCE MAY 2012 IT HAS SHUDDERED WHEN DRIVING, STALLED WHILE DRIVING, AND SHAKES AND DOES NOT INCREASE SPEED WHEN THE ACCELERATOR IS STEPPED ON. THE CAR NOW DOES NOT EVEN START WHEN IT IS TURNED ON, DESPITE THE BATTERY BEING GOOD. CAR WAS TOWED INTO DEALERSHIP SEVERAL TIMES AND THEY SUPPOSEDLY FIXED IT. DID SEVERAL REPAIRS TO IT BUT TO THIS DATE IT STILL SHUDDERS AND STALLS WHILE DRIVING. THE LATEST REPAIR THEY DID WAS TO FIX THE ALTERNATOR...WE WILL SEE....HAVE COME TO THE CONCLUSION THIS MODEL HAS SEVERAL DEFECTS AND WOULD TERM IT AS A LEMON. IT BARELY HAS 60,000 MILES ON IT AND A CAR THIS NEW SHOULD NOT BE HAVING THESE ISSUES AS THEY ARE SAFETY ISSUES AND I FEAR FOR ME AND MY CHILDRENS LIVES AND SAFETY AS THIS CAR DOES NOT FUNCTION SAFELY AND STALLS WHEN WE ARE DRIVING! WHEN I EXPRESSED MY CONCERNS TO FORD OVER THESE ISSUES THEY TOOK NO ACTION EXCEPT TO TAPE RECORD MY COMPLAINTS...THEY DO NOT CARE ABOUT THESE SAFEY ISSUES....THE CAR HAS BEEN IN THE DEALERSHIP SERVICE CENTER FOUR TIMES IN THE LAST FOUR MONTHS....THE LAST REPAIR BILL COST ME $650....BUT I HAVE NO FAITH THAT THEY (FORD) HAVE FIXED THE PROBLEMS.....I AM FEARFUL TO DRIVE THIS CAR BUT I AM A SINGLE MOTHER AND CANNOT AFFORD TO TRADE THE CAR IN FOR ANOTHER AS THE FORD SALES PERSON TOLD ME NO BANK WOULD LOAN ME MONEY ON ANOTHER CAR AS I OWED TOO MUCH ON THIS LEMON THAT FORD HAS SOLD ME....FORD WAS OF NO HELP AND DOES NOT CARE....I TOLD THEM THAT IT WOULD TAKE SOMEONE DYING IN A CAR CRASH FROM THESE DEFECTS IN ORDER FOR FORD TO DO SOMETHING ABOUT THESE ISSUES.....THESE ISSUES HAPPEN WHILE THE CAR IS IN MOTION AND WHEN IT IS SITTING STILL...THE CAR WILL NOT START AND HAS TO BE TOWED INTO THE REPAIR SHOP...
Steering, Other or unspecified, Oct 9, 2015
WHILE PULLING OUT OF A DRIVE THUR MY CAR SUDDENLY BECAME VERY HARD TO TURN AND A MESSAGE APPEARED ON THE DASH STATING "STEERING ASSIST MALFUNCTION". I WAS ABLE TO TURN OFF THE CAR AND RESTART AND THE PROBLEM SEEMED TO BE OKAY. NOW I AM WORRIED THAT THIS WILL HAPPEN AGAIN BUT IN A MORE DANGEROUS SITUATION. THERE ARE MANY OTHER COMPLAINTS I HAVE READ ABOUT AND IT'S NOT IF IT HAPPENS AGAIN IT'S WHEN. ALSO TONIGHT I EXPERIENCED MY REAR RIGHT SIDE DOOR IS NOT ABLE TO CLOSE AT ALL. WHICH I HAVE READ NUMEROUS COMPLAINTS ABOUT BOTH OF THESE SAFETY CONCERNS. THAT IS A HUGE SAFETY HAZARD, I AM VERY THANKFUL THAT I REALIZED THIS BEFORE DRIVING AWAY WITH MY DAUGHTER IN THE BACK SEAT. I WILL NEVER BUY ANOTHER FORD AGAIN!!!!
Other or unspecified, Sep 27, 2015
MY FORD FOCUS WAS SOLD WITH A DEFECTIVE PRODUCT.THE TRANSMISSION CONTAINS A DEFECT THAT CAUSES, AMONG OTHER PROBLEMS, TRANSMISSION SLIPS, BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, PREMATURE INTERNAL WEAR, SUDDEN ACCELERATION, DELAY IN DOWNSHIFTS, DELAYED ACCELERATION, DIFFICULTY STOPPING THE VEHICLE, AND, EVENTUALLY, TRANSMISSION FAILURE. THESE CONDITIONS PRESENT A SAFETY HAZARD BECAUSE THEY SEVERELY AFFECT MY ABILITY TO CONTROL THE CAR'S SPEED, ACCELERATION AND DECELERATION. THESE DEFECTS MAKE THE FOCUS EXTREMELY UNSAFE TO DRIVE, NOT ONLY FOR THE PASSENGERS IN THE FOCUS, BUT ALSO FOR PEDESTRIANS AND PASSENGERS OF OTHER MOTOR VEHICLES, INCLUDING FAMILIES AND CHILDREN.
Structure, Other or unspecified, Sep 24, 2015
DRIVER DOOR LATCH WOULD NOT LATCH DOOR CLOSED.
Other or unspecified, Sep 21, 2015
I AM THE OWNER OF A FORD FOCUS SE 2012 WITH A FAULTY DRIVER DOOR LATCH PLEASE UPGRADE RECALL TO INCLUDE FORD FOCUS DEARBORN, MICHIGAN FORD IS RECALLING 389,585 2012-'14 FORD FIESTA AND 2013-'14 FORD FUSION AND LINCOLN MKZ VEHICLES TO FIX FAULTY DOOR LATCHES, THE AUTOMAKER ANNOUNCED ON FRIDAY "THE DOOR LATCH IN THESE VEHICLES MAY EXPERIENCE A BROKEN PAWL SPRING TAB, WHICH TYPICALLY RESULTS IN A CONDITION WHERE THE DOOR WILL NOT LATCH," THE COMPANY SAID IN A STATEMENT. "IF A CUSTOMER IS THEN ABLE TO LATCH THE DOOR, THERE IS POTENTIAL THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY THERE ARE TWO MINOR INJURIES AND ONE ACCIDENT LINKED TO THE RECALL "FORD IS AWARE OF TWO ALLEGATIONS OF SORENESS RESULTING FROM AN UNLATCHED DOOR BOUNCING BACK WHEN THE CUSTOMER ATTEMPTED TO CLOSE IT, AND ONE ACCIDENT ALLEGATION WHEN AN UNLATCHED DOOR SWUNG OPEN AND STRUCK AN ADJACENT VEHICLE AS THE DRIVER WAS PULLING INTO A PARKING SPACE," THE COMPANY SAID IN RESPONSE TO A THOROUGH NHTSA INVESTIGATION THAT DEMONSTRATED A CLEAR RISK TO SAFETY, FORD IS TAKING IMPORTANT ACTION TO PROTECT ITS CUSTOMERS," SAID NHTSA ADMINISTRATOR MARK ROSEKIND IN A STATEMENT SENT TO EDMUNDS. "WE ARE PLEASED THAT FORD IS TAKING THIS PROACTIVE STEP FOR SAFETY LAST MONTH, NHTSA UPGRADED A PROBE INTO THE 2011-'13 FORD FIESTA FOR DOOR-LATCH PROBLEMS FORD IDENTIFIED THE ISSUE AND WE HAVE BEEN INVESTIGATING IT THROUGH OUR NORMAL PROCESS," WROTE FORD SPOKESWOMAN KELLI FELKER IN RESPONSE TO A QUERY FROM EDMUNDS. "FORD IS WORKING COOPERATIVELY WITH THE AGENCY AND HAS DISCUSSED THIS RECALL WITH NHTSA FORD DEALERS AND LINCOLN DEALERS WILL REPLACE ALL DOOR LATCHES. THE RECALL BEGINS ON JUNE 1. OWNERS CAN CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332 OR LINCOLN CUSTOMER SERVICE AT 1-800-521-4140 390,000 CARS BEING RECALLED BY FORD TO FIX FAULTY DOOR LATCHES. | APRIL 26, 2015 | FORD MOTOR COMPANY
Other or unspecified, Sep 17, 2015
WHILE DRIVING 65 MPH ON A LARGE HIGHWAY MY 2012 FORD FOCUS TURNED IT SELF OFF. THE ACCELERATOR BECAME UNRESPONSIVE AND THE CAR LOST SPEED QUICKLY. DRIVING IN THE LEFT LANE ALLOWED ME TO CAREEN OFF ONTO THE MEDIAN WITHOUT INJURY OR ACCIDENT. THE CAR WAS UNABLE TO RESTART AND WAS TOWED TO THE NEAREST FORD DEALER. THIS IS THE SECOND INCIDENT IN WHICH THIS CAR HAS EXHIBITED A LOSS OF POWER AND SHUT OFF WHILE DRIVING. AN AUTHORIZED FORD DEALER ALLEGED TO FIX THE ISSUE THE FIRST TIME AND A SERVICE NOTICE HAD BEEN RECENTLY ISSUED. ACCORDING TO THE SERVICE DEALER THE SERVICE NOTICE MAY NOT BE A FACTOR IN THIS DANGEROUS SITUATION.
Other or unspecified, Sep 15, 2015
THE DRIVER'S SIDE DOOR WILL NOT REMAIN CLOSED. THE LATCH WON'T ENGAGE.
Other or unspecified, Sep 14, 2015
THE PASSENGER SIDE REAR DOOR OPENED WHILE DRIVING IN A PARKING LOT. IT WILL NOT LATCH SHUT AGAIN. FORD HAS A NUMBER OF RECALLS ON OTHER MODELS BUT REFUSES TO RECALL THE FOCUS DESPITE NUMEROUS COMPLAINTS.
Structure, Other or unspecified, Sep 10, 2015
DRIVER DOOR LATCH FAILED PREVENTING DOOR FROM LATCHING CLOSED. DOOR COULD OPEN WHILE VEHICLE IN MOTION
Other or unspecified, Sep 9, 2015
WHEN WE WERE PULLING OUT OF DRIVEWAY MY FIANCE WAS SITTING IN FRONT PASSENGER SEAT. THE DOOR OPENED BY ITSELF AND FELL OUT. NO INJURY. UPON INVESTIGATION, THE DOOR WOULD NOT LATCH. WHEN TAKEN TO FORD, IT WAS NOT UNDER WARRANTY AND THE COST WAS 502.00