2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: vehicle speed control
170 reports, newest first. Show all
Power train, Vehicle speed control, Engine, Jul 3, 2014
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED IT FELT AS THOUGH THE VEHICLE WAS LOOSING POWER AND TRYING TO STALL OUT. SHE WOULD TRY TO ACCELERATE AND THE VEHICLE WOULD REV, BUT WOULD NOT GO, AND WHEN IT FINALLY DID GO, IT WAS VERY JUMPY AND SLOW. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FIVE TIMES FOR THE SAME ISSUE. THE DEALER STATED THE VEHICLE NEEDED A COMPUTER UPGRADE. THE DEALER STATED IT WOULD TAKE A WHILE FOR THE UPGRADE TO WORK, BUT IT NEVER DID, AND THE PROBLEM WORSENED. THE NEXT TIME, THE DEALER STATED THE TCM NEEDED TO BE REPLACED. THE REPLACEMENT OF THE TCM, MADE THE PROBLEM EVEN WORSE. THE VEHICLE BEGAN JERKING UPON ACCELERATION AND IT FELT AS THOUGH THE TRANSMISSION WAS SLIPPING. *JB
Fuel system, Gasoline, Power train, Vehicle speed control, Jun 16, 2014
APPROACHED STOP LIGHT ON A ROAD WITH STEEP INCLINE. CAME TO COMPLETE STOP BEHIND SEVERAL CARS WITHOUT INCIDENT, BUT WHEN PRESSED GAS TO MOVE AT GREEN LIGHT, GEAR (DESPITE BEING AUTOMATIC TRANSMISSION) SLIPPED AND STAYED IN NEUTRAL, REVVING BUT NOT ENGAGING. CAR BEGAN QUICKLY ROLLING BACKWARDS. I WAS ABLE TO YANK EMERGENCY BRAKE JUST BEFORE HITTING THE CAR APPROACHING MINE FROM BEHIND. SIMILAR INCIDENCES HAVE OCCURRED WITH REGARD TO INCORRECT/ DANGEROUS AUTOMATIC GEAR CHANGES -- SUDDEN LOSS OF NEEDED GEAR CHANGE TO ENTER HIGHWAY FROM RAMP (FLAT LAND) AND ALL KINDS OF GEAR CHANGING PROBLEMS (STUCK IN GEAR SEVERAL GEARS TOO LOW OR TOO HIGH) IN HILLY TERRAIN. THIS CAN RESULT IN LURCHING AS WELL. DEALERSHIP CLAIMS NORMAL OPERATION AND SAYS THE CAR ISN'T GENERATING HELPFUL CODES AS A RESULT. *TR
Electrical system, Vehicle speed control, Equipment adaptive/mobility, Jun 11, 2014
WHILE I AM DRIVING (THIS HAS OCCURRED THREE TIMES) THE CHECK ENGINE LIGHT COMES ON AND THE GEARS KEEP SLIPPING. I TAKE IT IN AND THEY RESET THE COMPUTER OR WHATEVER THEY DO AND IT WORKS FINE RIGHT AFTER BUT CONTINUES TO DRIVE LIKE THE GEARS ARE SLIPPING. *TR
Vehicle speed control, Jun 5, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 20,000.
Electrical system, Vehicle speed control, May 21, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE LOST POWER. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND THE GEAR SWITCH WARNING LIGHTS ILLUMINATED. THE DOOR CHIME SOUNDED AND THE VEHICLE WAS ABLE TO RESTART APPROXIMATELY 15 MINUTES LATER. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE COMPUTER FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 53,000.
Power train, Electrical system, Vehicle speed control, May 20, 2014
I HAVE A FORD FOCUS 2012 SE WITH WINTER AND COMFORT PACKAGES. MY VEHICLE SUDDENLY SWAPPED UP FROM 79 MPH TO 81 MPH WHEN I PRESSED THE DOWN BUTTON TO SLOW THE CAR. *TR
Power train, Vehicle speed control, May 19, 2014
I PURCHASED MY VEHICLE IN DECEMBER OF 2012 AND BY MAY OF 2013, THE VEHICLE HAD BEEN IN AND OUT OF THE SHOP FOR MONTHS. THE MOST SUBSTANTIAL ISSUE WAS AN ISSUE WITH SPEED CONTROL IN THE CAR WHILE ON THE FREEWAY. AT ABOUT 20 MILES AN HOUR THE CAR WOULD HAVE DIFFICULTY GOING UP TO 40MPH, BUT WOULD THEN JERK UP TO HIGHER SPEEDS AFTERWARD. THE CLUTCH SYSTEM WAS REPLACED IN THE CAR ON MAY 24, 2013 AND SEEMED TO BE FINE, BUT I STILL FILED A CLAIM WITH THE FORD MOTOR COMPANY. LAST WEEK ON MAY 14, 2014 THE BEGAN TO HAVE THE SAME TRANSMISSION ISSUES. I CONTACTED FORD AGAIN AND WAS TOLD TO TAKE IT IN, AS IT WAS COVERED UNDER THE 12 MONTHS/12000 MILES EXTENDED PARTS WARRANTY. MY CAR IS CURRENTLY BACK IN THE SHOP AND I AM CONCERNED THAT THIS ISSUE WILL NOT BE RESOLVED. I'M ALSO CONCERNED THAT THERE WAS ALREADY A RECALL ON THIS VEHICLE IN 2012 FOR TRANSMISSION ISSUES AND LITTLE IS BEING DONE NOW TO RECTIFY THIS DANGEROUS ISSUE. *JS
Power train, Vehicle speed control, Engine, May 16, 2014
TRANSMISSION ISSUES, JERKING, JUMPING, JOLTING FORWARD, SLUGGISH, LACK OF POWER, FEELS LIKE THE CAR IS GOING TO CUT OFF. THIS HAPPENS AT SLOW SPEEDS, FAST SPEEDS, AT A STOP, IDLING, ETC. YOU NAME A CONDITION OF THE CAR AT VARIOUS SPEEDS AND IT HAS TRANSMISSION ISSUES. I TOOK IT TO FORD TO FIX AND THEY SAID IT WAS A "KNOWN" ISSUE, THEY UPDATED THE SOFTWARE AND CALIBRATED. IT STILL HAS THE SAME ISSUES, THE PROBLEM IS NOT RESOLVED. *TR
Vehicle speed control, Apr 5, 2014
I HAVE A PROBLEM WITH MY FORD FOCUS 2012 SE WHICH IS BEST DESCRIBED AS GAS PEDAL OR THROTTLE DELAY IN MY OPINION. I WAS MAKING A RIGHT HAND TURN INTO TRAFFIC AND WHEN I PUSHED DOWN ON THE GAS PEDAL. IT WAS A SECOND LATER I REALIZE I NEEDED TO PUSH DOWN HARDER ON THE GAS PETAL AS THE CAR WASN'T MOVING FAST ENOUGH. I GOT IT MOVING, BUT I WOULD HAVE PREFERRED IT DIDN'T HAPPEN AGAIN. NO ACCIDENT OCCURRED, BUT I'M WONDERING IF THIS PROBLEM COULD BE AVERTED BY A SLIGHT CORRECTION OF WHATEVER NEEDS ADJUSTING. WHERE WOULD I GO TO FIX THIS IF I CAN? *TR
Steering, Vehicle speed control, Engine, Apr 1, 2014
ON MARCH 13TH, I WAS DRIVING AT APPROXIMATELY 55 MILES PER HOUR. ALL OF THE SUDDEN I LOST COMPLETE POWER IN MY CAR. THE RPMS REVVED UP EXTREMELY HIGH AND I GAINED NO POWER WHEN PUSHING ON THE ACCELERATOR. I LOST ALL SPEED IN A MATTER OF SECONDS AND WAS FORCED TO PULL OVER. I WAS ALMOST HIT BY ANOTHER CAR AS I WAS ATTEMPTING TO GET OUT OF THE WAY. STEERING BECAME HARD AND IT TOOK MORE EFFORT TO BREAK AND SLOW THE CAR. I TURNED THE CAR OFF AS SOON AS I CAME TO REST. I ATTEMPTED TO RESTART THE CAR AND THE CAR WOULD NOT EVEN TURN OVER. I CALLED A TOW TRUCK AND HAD MY CAR TOWED TO FORD. THEY HAD THE CAR FOR 4 DAYS AND REPLACED THE TRANSMISSION CONTROL MODULE (TCM). THE PART WAS COVERED UNDER THE EMISSIONS WARRANTY ACCORDING TO FORD. I WAS TOLD THE CAR WAS FIXED AND SENT ON MY WAY. ON MARCH 24TH THE CAR BROKE DOWN AGAIN. THE CAR DID THE SAME THING AS THE FIRST TIME AND AGAIN ALMOST CAUSED A CAR ACCIDENT IN WHICH SERIOUS INJURY COULD HAVE RESULTED. I SAT WITH THE CAR TURNED OFF FOR APPROXIMATELY 5 MINUTES AND THEN TRIED TO RESTART THE CAR. THE CAR RESTARTED ON THE 4TH TIME. I CALLED MY LOCAL FORD AND ASKED IF IT WAS SAFE TO ATTEMPT TO DRIVE OVER, THEY SAID IT WAS. THEY HAVE NOW HAD THE CAR FOR ONE WEEK AND ARE UNABLE TO LOCATE AN ISSUE. I WAS GIVEN A LOANER VEHICLE WHICH THEY HAVE NOW DEMANDED THEY GET BACK. I BEEN TOLD THE PROCESS OF FORD DECIDING WHAT TO DO CAN TAKE UP TO 2 MONTHS. I AM NO LEFT WITH NO CAR AND FORD IS CLAIMING NO RESPONSIBILITY AND PROVIDING NO CUSTOMER SERVICE. FORD NEEDS TO FIX THIS ISSUE AND REFUND THOSE AFFECTED. *TR
Electrical system, Vehicle speed control, Engine, Mar 27, 2014
DURING A TIGHT TURN ON A BENDY ROAD GOING ABOUT 55 MPH THE VEHICLE LOST ALL POWER. AS IF SOMEONE TURNED THEY KEY OFF. LIGHTS, INFOTAINMENT, STEERING, BRAKES, EVERYTHING WAS EFFECTED. LUCKILY STEERING DOESN'T LOCKUP ON A FORD FOCUS. AND CAN BE STEERED BUT WITHOUT POWER ASSIST. ONCE AT A COMPLETE STOP, THE CAR COULD BE RESTARTED WITH NO INSTRUMENT LIGHTS ON, AS IF NOTHING HAPPENED. *TR
Vehicle speed control, Mar 25, 2014
STARTED NOTICING HESITATION AND FRONT END SHUTTERING ON ACCELERATION WITH A GRINDING NOISE FROM FRONT END. BETWEEN 10 -25 MPH THE CAR SHUTTERS, DECELERATES 5-10 MPH THEN ACCELERATES BACK UP TO SPEED. EVEN WORSE WHILE TURNING AND ON SLOPES. ALMOST CAUSED ME TWO ACCIDENTS WHILE MERGING INTO TRAFFIC. *TR
Power train, Vehicle speed control, Mar 22, 2014
VEHICLE SHUTTERS SHAKES AND LACKS ACCELERATION WHEN STARTING FROM A STOP. THIS HAS BEEN AN ON GOING ISSUE THAT HAS ALMOST CAUSED SEVERAL ACCIDENTS. IN FEBRUARY 2014, I WAS DRIVING DOWN MY STREET TO DRIVE MY DAUGHTER TO SCHOOL AND WE HEARD A LOUD GRINDING NOISE AND THE CAR LOST POWER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I CALLED ROAD SIDE ASSISTANCE AND THE VEHICLE WAS TOWED TO THE SKAGIT FORD DEALERSHIP. I WAS TOLD THE FRONT AXLE SNAPPED WHERE IT GOES INTO THE TRANSMISSION. I WAS ALSO TOLD THAT THIS WAS A FORD DEFECT BY THE SERVICE A ADVISER AND HE HAD NEVER SEEN THIS HAPPEN IN HIS 30 YEARS. I NOTIFIED FORD SEVERAL TIMES REGARDING THE SHIFTING ISSUES AND BROUGHT IT IN FOR SERVICE UPDATES AND NEW CLUTCH. THEY ARE ALSO AWARE OF THE METAL AXLE SNAPPING AND ARE NOT WILLING TO DO ANYTHING REGARDING THIS UNSAFE VEHICLE THAT I AM NOW AFRAID TO DRIVE. I HAVE FILED COMPLAINTS WITH FORD AND THE ATTORNEY GENERALS OFFICE AND HAVE NOT RECEIVED ANY WRITTEN CONFIRMATION THAT FORD IS TAKING THIS INCIDENT SERIOUSLY. IF I HAD BEEN ON A FREEWAY WHEN THE LAST INCIDENT OCCURRED I WOULD PROBABLY NOT BE WRITING THIS LETTER. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Vehicle speed control, Engine, Feb 19, 2014
SHUTTERING AND STALLING UPON ACCELERATION.CAR TENDS TO ROLL BACKWARDS FOR NO APPARENT REASON ON SLIGHT INCLINE. SPEED ACCELERATION AND SPEED DECELERATION AT RANDOM TIMES. CAR HESITATES BADLY WHEN ACCELERATING ON TO ON RAMP TO MERGE WITH INTERSTATE TRAFFIC OR TO PASS A VEHICLE ON THE HIGHWAY. IT'S LUCK OF THE DAY IF YOU ACCELERATE AND ACTUALLY LIVE OR GET HIT WHEN CAR SHUTTERS AND HESITATES. GOOD LUCK FOCUS OWNERS. *TR
Vehicle speed control, Electronic stability control (ESC), Nov 25, 2013
PULLING ON TO A MAIN STREET IN THE RAIN, WHEN I TRIED TO ACCELERATE MOVE ALONG WITH THE SPEED OF TRAFFIC THE WHEELS STARTED SPINNING AND THE CAR STARTED A LOUD BANGING NOISE AND LURCHING. I WAS HAVING DIFFICULTY CONTROLLING THE VEHICLE AND HAD TO RELEASE THE ACCELERATOR QUICKLY TO AVOID LOSING CONTROL. TRAFFIC HAD TO SWERVE AROUND ME TO AVOID A COLLISION. THE MALFUNCTION OF THE TRACTION/STABILITY CONTROL MADE MORE DIFFICULT TO CONTROL THE CAR. *TR
Power train, Vehicle speed control, Engine, Nov 2, 2013
VEHICLE VIBRATES WHEN TRYING TO ACCELARATE FROM A COMPLETE STOP. HESITATES AND DOES NOT WANT TO ACCELARATE. APPEARS TO NOT WANT TO SHIFT GEARS. DOES THE SAME THING AT LOW SPEEDS AS WELL. *TR
Power train, Vehicle speed control, Oct 31, 2013
WHEN PULLING OF FROM A STOP POSITION SOUNDS LIKE A RATTLING OR SOMETHING MAKING A CRANKING NOISE. ALSO CAR STALLS AT TIMES. TAKING OFF FROM STOP SIGN CAR STALLS WHEN GAS IS PRESSED, THIS IS AN ONGOING PROBLEM. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Oct 20, 2013
THIS CAR HAS HAD TRANSMISSION PROBLEMS WITH THE DUAL CLUTCH AUTOMATIC TRANSMISSION IT WILL SHUDDER WHEN CHANGING GEARS, ROLLBACK, COME CLOSE TO STALLING. I TOOK THE CAR IN TO BE "REPROGRAMMED" BACK IN JUNE OF 2012 IT DROVE OKAY WITH ONLY MINOR HICCUPS WITH TRANSMISSION UNTIL OCTOBER 20, 2013. THE CAR HAS LESS THAN 22,000 MILES ON IT AND THE CAR IS NOW NOT SHIFTING PROPERLY. I PUT THE CAR IN DRIVE AND IT WAS LIKE I WAS STILL IN NEUTRAL, ONCE IT DID GET GOING THEN IT DID NOT SHIFT INTO 2ND GEAR PROPERLY. THE CAR IS NOT SAFE TO DRIVE. I WILL BE TAKING BACK TO DEALERSHIP ONCE AGAIN TO REPROGRAM HOPEFULLY AT NO CHARGE. THIS CAR IS A LEMON AND NEEDS TO BE ON A MANDATORY RECALL. *TR
Power train, Vehicle speed control, Engine, Oct 2, 2013
I HAVE ONLY OWNED THIS 2012 FORD FOCUS FOR APPROX. 6 WEEKS. IT HAS BEEN HESITATING, SPUTTERING, AND JERKING UPON ACCELERATION AND WHEN DRIVING AT LOW SPEEDS SINCE THE FIRST DAY I OWNED IT. AT FIRST IT WAS INTERMITTENT BUT NOW IT HAPPENS MOST ALL THE TIME. WHEN I STOP AND TAKE OFF IT FEELS LIKE IT IS GOING TO STALL OUT. WHEN ON AN INTERSTATE RAMP I FEEL I CANNOT GET UP TO A HIGHER SPEED FAST ENOUGH. I TOOK IT TO THE DEALER FOR SERVICE. THE DEALER SAID THAT THEY WOULD NEED TO DROP THE ENGINE, REPLACE THE SEALS (THERE IS LEAKING AROUND THE SEALS) AND REPLACE THE CLUTCH. AND, THE SEALS ARE ON BACK-ORDER FOR 2 TO 3 WEEKS! THEY SAY IT IS SAFE TO DRIVE AND TO LET THEM KNOW IF IT WORSENS (HOW CAN IT GET WORSE). THEY MAY SAY IT IS SAFE, BUT I SURE DO NOT FEEL SAFE OR COMFORTABLE DRIVING THIS CAR. I HAVE READ HUNDREDS OF COMPLAINTS FROM OTHER FOCUS OWNERS ON THIS SAME ISSUE. FORD NEEDS TO RECALL THESE CARS AND LISTEN TO CONSUMERS. THIS IS A DEFECT THAT NEEDS FORD'S OWNERSHIP. I HAVE BEEN IN CONTACT WITH FORD AND HAVE A CASE NUMBER. THANK YOU. *TR
Power train, Vehicle speed control, Sep 16, 2013, crash
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE COASTING DOWNHILL AT 20 MPH, THE VEHICLE DOWN SHIFTED AND WAS CLOSE TO STALLING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO PREVENT THE STALLING BUT THE VEHICLE THEN ACCELERATED INDEPENDENTLY AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED HOWEVER, THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000. *UPDATED 09-18-13 *BF THE CONSUMER STATED THE VEHICLE WAS DECLARED TOTALED.
Electrical system, Vehicle speed control, Engine, Sep 13, 2013
THE VEHICLE CAME TO A COMPLETE STOP IN FRONT OF THE CALDECOTT TUNNEL THAT SEPARATES THE EAST BAY TO CONTRA COSTA COUNTY. THE VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC DURING COMMUTE TIME. ALSO RESULTED IN A TERRIBLE BACKUP ON THE HIGHWAY. SPENT OVER 3 HOURS DEALING WITH THIS BREAK DOWN THAT INCLUDED FINDING CARE FOR OUR CHILDREN AND FINDING SOMEONE TO PICK HER UP AT DEALERSHIP AS IT WAS AFTER HOURS. *TR
Power train, Vehicle speed control, Engine, Aug 29, 2013
SINCE WE PURCHASED THE VEHICLE, IT SEEMED TO STUTTER WHEN TRYING TO GO FROM A STOP. I WAS TOLD THAT THIS IS NORMAL FOR THIS TRANSMISSION. BUT ON AUGUST 24TH, THE TRANSMISSION STARTED TO HAVE EVEN MORE PROBLEMS. FIRST THE VEHICLE WAS HAVING A HARD TIME ACCELERATING PAST 20 MPH. THEN IT STARTED JERKING BACK AND FORTH, LUNGING TO AND FRO. IT WAS NOT SHIFTING GEARS LIKE IT SHOULD HAVE, AND IT FELT LIKE IT WAS GOING TO STALL, SO COMPLAINANT HAD TO PULL OVER TO AVOID AN ACCIDENT AND ALLOW FAST MOVING TRAFFIC TO PASS. AFTER TRAFFIC HAD PASSED, COMPLAINANT TURNED AROUND TO GO BACK HOME, JERKING AND LUNGING THE WHOLE TIME GOING LESS THAN 20 MPH. AFTER LEAVING THE CAR SIT FOR SEVERAL HOURS, THE VEHICLE STARTED UP AGAIN, AND SEEMED TO BE OPERATING NORMALLY. HOWEVER NOW THE VEHICLE IS HAVING A HARDER TIME GOING UP HILLS, AND HAS TROUBLE COASTING. FEELS LIKE SOMETHING IS DRAGGING IT DOWN. THIS COULD BE VERY UNSAFE, AS THE PROBLEM IS NOT PREDICTABLE, AND COULD POTENTIALLY CAUSE AN ACCIDENT. A 2012 VEHICLE WITH 39000 MILES SHOULD NOT BE HAVING TRANSMISSION PROBLEMS ALREADY.
Power train, Vehicle speed control, Engine, Aug 26, 2013
WE FIRST NOTICED WHEN WE BOUGHT THE CAR THAT IT WAS JERKY WHEN ACCELERATING, WAS TOLD THAT IS THE WAY THE CAR DRIVES. WENT ON A ROAD TRIP AND TRYING TO ACCELERATE TO EXPRESSWAY WOULDN'T GO JUST REVVED THEN JERKED OUT INTO TRAFFIC, WE ALMOST GOT KILLED AND HAD TO GO TO THE SHOULDER TO AVOID ACCIDENT. THIS HAPPENED MULTIPLE TIMES AND WAS VERY UNSAFE. WE GOT TO THE POINT WE WERE AFRAID TO DRIVE IT, CAUSE WE DIDN'T KNOW WHEN IT WOULD JUST REV AND JERK OR IF IT WOULD ACTUALLY WORK PROPERLY. IT DIDN'T MATTER IF YOU JUST STARTED AND TRIED BACKING OUT OR WERE ON THE ROAD, THE PROBLEM WAS CONSTANT. THAT IS VERY DANGEROUS ON THE ROAD AND YOU DON'T KNOW WHEN IT WILL HAPPEN. TOOK TO DEALER ON JULY 6TH AND MY CAR HAS BEEN THERE SINCE, IT IS NOW 6 WEEKS AND THEY ARE REPLACING TRANSMISSION CLUTCHES, THERE IS A BACKORDER OF OVER 8,000 CLUTCHES, WHICH MEANS THAT MANY PEOPLE HAVE TAKEN THEIR CAR IN AND THERE IS NO RECALL FOR THIS CAR AND WE HAVE NO IDEA IF THE CAR WILL BE REPAIRED. THE MANUFACTURER OF THESE PARTS DOES NOT HAVE ANY IN THE WAREHOUSE AND FORD IS ESTIMATING SEPT 7TH WHICH WE DOUBT. THIS CAR IS VERY UNSAFE CAUSE YOU DO NOT KNOW WHEN THE TRANSMISSION IS GOING TO SHIFT. . I THINK THERE SHOULD BE A RECALL. AS OF RIGHT NOW WE HAVE FILED COMPLAINTS AND NO LONGER WANT THE CAR BACK. READING BLOGS WE HAVE DISCOVERED THAT THERE ARE STILL PROBLEMS WITH THE TRANSMISSION ON THE 2012 FOCUS AFTER REPAIRS. IF YOU HAVE THIS PROBLEM, FILE A COMPLAINT AND MAYBE THERE WILL BE A RECALL. THEY WILL NOT GIVE YOU A RENTAL UNLESS YOU HAVE AN EXTENDED WARRANTY WHICH WE LUCKILY DO, OTHERWISE WE WOULD HAVE BEEN PAYING FOR A RENTAL FOR WHO KNOWS HOW LONG. FORD SOLD THESE CARS KNOWING THAT THIS WAS A PROBLEM BECAUSE IT WAS REVISED FOR THE 2013. *TR
Vehicle speed control, Wheels, Engine, Aug 24, 2013
I WAS DRIVING DOWN A 35 MPH ROAD, TRYING TO PUSH THE GAS TO GET TO 35 MPH, BUT IT FAILED AND REVVED THE ENGINE AND RPM WITHOUT INCREASING MY SPEED. I WAS GOING 20 MPH AND WORRIED THAT MY SPEED WOULD AFFECT OTHER CARS BEHIND ME TO POSSIBLY HIT ME. THERE IS SOME NOISE COMING FROM THE ENGINE. IT HAPPENED THREE TIMES WITHIN LESS THAN A MILE SO I PULLED OVER OFF THE ROAD TO CHECK AND STILL UNSURE. THE CAR IS STILL BRAND NEW AND ONLY AT ALMOST 16,000 MILES. *TR
Vehicle speed control, Fuel/propulsion system, Aug 21, 2013
WHILE COMING TO A STOP, THE STOP SAFELY NOW WARNING CHIMED AND VEHICLE LOST ALL POWER. IT WOULD NOT GO INTO PARK, OR NEUTRAL TO ALLOW IT TO BE PUSHED OFF THE ROAD. AFTER SEVERAL MINUTES OF POWERING IT ON AND OFF IT EVENTUALLY RESTARTED AND WORKED WITHOUT INCIDENT UNTIL RECENTLY ON 8/15/13 THE SAME MESSAGE OCCURRED AT A STOPLIGHT AND THE CAR AGAIN LOST ALL POWER. AFTER ABOUT 2 MINUTES IT STARTED AND RAN OK. *TR