2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Latches/locks/linkages, Jun 3, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE DOOR LATCHES FAILED. THE DEALER REPLACED THE DRIVER SIDE DOOR LATCHES, BUT THE FAILURE RECURRED WITH THE REAR DRIVER SIDE DOOR LATCH. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO REPLACE THE DOOR LATCHES AND THEY INDICATED THAT THERE WAS NO MANUFACTURER RECALL. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Other or unspecified, Jun 3, 2016
THE LATCH FOR THE DRIVERS DOOR IS DAMAGED IT HAPPENED SUDDENLY IN MY FOCUS 2012 HATCHBACK.
Other or unspecified, Jun 2, 2016
DRIVERS DOOR LATCH DISENGAGED WHILE DRIVING AND NOW DOES NOT LOCK.
Other or unspecified, Jun 2, 2016
DOOR LATCHES FAILED. FIRST ONE FAILED LAST OCTOBER (BACK LEFT) AND NOW THE DRIVER'S DOOR FAILED (FRONT LEFT). FIRST ONE HAPPENED WHEN A PASSENGER WAS GETTING IN THE VEHICLE (WAS NOT NOTICED TILL THE VEHICLE WAS IN MOTION) AND THE SECOND ONE HAPPENED WHEN I WAS LEAVING THE VEHICLE (CAR WAS STATIONARY). I AM ACTUALLY SURPRISED THAT THIS HAS NOT HAD A RECALL YET. HAD TO PAY OUT OF POCKET FOR BOTH. YOU WOULD THINK A CAR MANUFACTURER COULD MAKE A DOOR LATCH LAST LONGER THAN 3-4 YEARS.
Structure, Jun 1, 2016
DRIVER'S DOOR LATCH FAILED, CAUSING THE DOOR TO REMAIN UNLATCHED AND SWING OPEN FREELY. I HAD TO TIE THE DOOR SHUT IN ORDER TO DRIVE IT TO THE DEALER TO BE REPAIRED. THE REPAIR COST ME $585.70. FORD HAS BEEN MAKING CARS FOR OVER 100 YEARS, LITERALLY ALL OF WHICH HAVE HAD DOORS. YOU WOULD THINK THAT THEY WOULD HAVE A SOLID DESIGN FOR A DOOR LATCH BY NOW. LUCKILY THIS HAPPENED TO BREAK WHEN THE CAR WAS PARKED, BUT I IMAGINE IT COULD HAVE CAUSED AN ACCIDENT OR INJURY IF IT HAD HAPPENED WHILE THE CAR WAS DRIVING. I STILL HAVE THREE OTHER DOORS WITH PRESUMABLY THE SAME FAULTY LATCH DESIGN - HOW LONG UNTIL THOSE FAIL AS WELL? I NOW HAVE TO CARRY A ROPE IN MY TRUNK IN CASE IT HAPPENS AGAIN WHILE I AM AWAY FROM MY HOME.
Structure, May 31, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ACKNOWLEDGED THAT THE DRIVERS SIDE REAR DOOR LATCH HAD FAILED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. THE VIN WAS NOT AVAILABLE.
Structure, May 31, 2016
AS I WAS COMMUTING TO MY JOB, I WAS MAKING A RIGHT TURN OFF OF US HIGHWAY 1 AND THE DRIVER'S DOOR FLEW OPEN. I HAD TO HOLD MY DOOR CLOSED THE WHOLE DRIVE TO MY HOUSE TO HAVE MY DAD LOOK AT IT AND TELL ME ONE OF THE LATCHES IS BROKEN.
Structure, May 31, 2016
MY VEHICLE WAS PARKED IN THE DRIVEWAY WHEN I OPENED THE REAR DRIVER-SIDE DOOR TO PUT MY DAUGHTER IN THE BACK SEAT, CONTINUED TO SHUT IT, AND THE DOOR WOULD NOT SHUT. IF PUSHED COMPLETELY IN, IT WOULD SLOWLY SWING OPEN AFTER REMOVING MY HAND FROM THE DOOR. THE DOOR WILL NOT LATCH AND IS NOW BEING HELD SHUT USING BUNGEE CORDS IN MY BACKSEAT. THIS IS A HUGE SAFETY!!
Fuel/propulsion system, May 31, 2016
IN OCTOBER OF 2015 THE TRANSMISSION FAILED COMPLETELY WHILE I WAS DRIVING IN THE CENTER LANE OF A MAJOR HIGHWAY. THE FAULT WAS IN BOTH THE TRANSMISSION CONTROL MODULE AND A BROKEN SEAL AND CLUTCH. EVEN AFTER REPAIRS WERE MADE THE TRANSMISSION REMAINS PROBLEMATIC. THEN IN MAY 2016 THE FUEL TANK COLLAPSED WHILE I WAS DRIVING IT ON GA 400, A MAJOR INTERSTATE CONNECTOR. THIS WAS THE RESULT OF A STUCK VALVE. THE FUEL TANK WAS REPLACED, HOWEVER LESS THAN A WEEK LATER, THE FUEL TANK COLLAPSED AGAIN WHILE I WAS DRIVING IT, THIS TIME HOWEVER MY DAUGHTER AND HER FRIEND WERE IN THE VEHICLE WITH ME.
Other or unspecified, May 28, 2016
DRIVER DOOR WILL NOT LATCH WHEN TRYING TO CLOSE. LATCH ASSY DOOR DOES NOT ENGAGE . THE DOOR JUST BOUNCES OPEN. NEVER HAVE HAD ANY PROBLEM UNTIL IT JUST HAPPENED. DEALER SAYS THEY ARE NOT CURRENTLY ON RECALL , BUT IF THEY REPLACE IT THE COST IS ABOUT $475.00 . I FEEL IT IS A FORD PROBLEM ON THIS VEHICLE AND THEY SHOULD REPAIR IT NO- CHARGE. MAYBE PEOPLE HAVE TO BE HURT OR DIE FIRST BEFORE IT IS RESOLVED. HOPE NOT !!!!!
Steering, May 28, 2016
TAKATA RECALL // FOR SEVERAL MONTHS I HAVE EXPERIENCED THE POWER STEERING GOING OUT ON MY CAR. MOST OF THE TIME IT HAPPENED AS I STARTED THE CAR. I WAS ABLE TO TURN OFF THE CAR AND START AGAIN AND IT WAS FINE. FEW TIMES I WAS DRIVING AND THE POWER STEERING WENT OUT. I LOOKED ONLINE AND SEE OTHER FORD CARS ARE UNDER RECALL FOR RHIS PROBLEM BUT NOT FOR MY FOCUS. FORD OBVIOUSLY IS AWARE OF THIS PROBLEM AND IS IGNORING IT. SO DOES SOMEONE HAVE TO DIE BEFORE FORD TAKES NOTICE OF HOW MANY CARS THEY MANUFACTURED ARE FAULTY AND THEY ARE PUTTING US COMSUMERS AT RISK EVERY TIME WE HAVE TO BE ON THE ROAD. NOT EVERYONE CAN AFFORD AN EXTENDED WARRANTY OR THE EXPENSE OF GETTING PROBLEM FIXED. AND IT SHOULD NOT BE UP TO THE CONSUMER TO FIX FAULTY CAR MADE BY FORD, IT IS FORD THAT NEEDS TO PLACE RECALL ON THIS CAR AND FIX TO HAVE ALL THIER CONSUMERS SAFE ON THE ROAD. IF NOT I CAN GUARANTEE I WILL NOT RECOMMEND ANYONE TO BUY FORD.
Structure, May 28, 2016
WHILE DRIVING ON THE INTERSTATE 275 IN PINELLAS COUNTY THE DRIVERS SIDE REAR DOOR FLEW OPEN THE INTERSTATE WAS CURVING TOWARDS THE RIGHT. MY SPEED WAS 65 MPH AND MY 19 MONTH OLD SON WAS IN HIS CAR SEAT DIRECTLY NEXT TO THE DOOR. THE DOOR SLAMMED BACK INTO HIM CAUSING THE SUN SHADE VISOR TO FALL OFF HITTING HIM. THE DOOR NOW WILL NOT STAY LATCHED AND I'VE HAD TO TIE IT SHUT AND MOVE MY SONS CAR SEAT.
Air bags, Seat belts, May 27, 2016, crash
MY DAUGHTER WAS INVOLVED IN A HEAD ON COLLISION. THE AIRBAG DEPLOYED BUT SPLIT OPEN AND SHE SAID IT LOOKED LIKE SMOKE CAME OUT OF IT. ALSO THE SEAT BELT DID NOT LOCK ON IMPACT. SHE SUSTAINED MINOR INJURIES TO HER RIGHT ARM AND ABDOMEN HIPS AND BACK. THE VEHICLE WAS IN MOTION GOING 45 MPH THE OTHER CAR WAS GOING 70 MPH AND IT WAS ON A CITY STREET.
Other or unspecified, May 26, 2016
WHILE DRIVING DOWN A RESIDENTIAL ROAD, THE DRIVER'S SIDE DOOR OPENED. I STOPPED THE VEHICLE AND ATTEMPTED TO SHUT THE DOOR. THE DOOR OPENED WITHOUT PULLING THE HANDLE. NOW THE DOOR NO LONGER CLOSES AND MUST BE HELD SHUT AT ALL TIMES BY THE DRIVER.
Electrical system, May 25, 2016
DRIVER SIDE DOOR WILL NOT SHUT. OPENED DOOR AND TRIED TO SHUT IT BUT WILL NOT STAY CLOSED. DRIVER SIDE DOOR SWINGS OPEN WHEN DRIVING. TOOK IT TO A FORD DEALERSHIP AND THEY HAVE HEARD OF THE PROBLEM ON MULTIPLE OCCAISIONS.
Structure, May 25, 2016
AFTER BACKING OUT OF A PARKING SPOT, MY "DOOR AJAR" SIGNAL CAME ON, I REOPENED AND CLOSED AND MY DOORS AND NOTICED THAT MY DRIVER SIDE DOOR WAS NOT LATCHING. AFTER LOOKING INTO THIS PROBLEM, I'VE LEARNED THAT MANY 2012 FORD FOCUS' HAVE THIS ISSUE. THE DEALERSHIP INSISTS THAT THERE WILL NOT BE A RECALL ON THIS ISSUE, BUT I OBJECT. SOMEONE COULD HAVE BEEN SERIOUSLY HURT IN THIS INCIDENT.
Steering, May 25, 2016
ELECTRIC STEERING GEAR OUT. $1650 DOLLARS TO REPLACE AT THE DEALERSHIP. THIS IS AN ONGOING ISSUE WITH FORD'S BAD DESIGN OF ELECTRONIC STEERING. 150 PLUS COMPLAINTS WITH CRASHES AND DEATHS. THIS IS MY 20YO DAUGHTERS CAR AND THANK GOD SHE WASN'T DRIVING IT WHEN IT WENT OUT. BASICALLY A YARD ORNAMENT NOW UNTIL WE CAN AFFORD TO FIX IT. STILL MAKING THE PAYMENTS BUT NO CHANCE OF DRIVING THE HAZARD TO THE ROAD CAR.
Structure, May 24, 2016
THE PASSENGER FRONT DOOR WOULDN'T CLOSE ON 5/22/16 WHEN MY WIFE AND I WERE LEAVING TO DRIVE 25 MILES EAST INTO TOWN FROM OUR HOME IN TONOPAH AZ. I TAPED THE DOOR UP ON THE SAME DAY AND WE GOT A RIDE INTO TOWN TO OUR BIBLE MEETING AND THEN TO THE STORE. ON 5/24/16 I TOOK OUR FORD FOCUS INTO JONES FORD IN BUCKEYE AZ TO HAVE THEIR SERVICE DEPARTMENT LOOK AT IT. WHILE I WAITED I WENT ONLINE TO SEE IF THIS ISSUE WE HAD WITH OUR DOOR HAS BEEN AN RECURRING PROBLEM WITH THIS MODEL AND FOUND A STORY THAT CBS5AZ COVERED BACK IN SEPTEMBER OF 2015 OF MANY AZ RESIDENTS HAVING THIS SAME ISSUE AND NOT JUST IN AZ. THESE DOORS ON THIS VEHICLE CAN POP OPEN AT ANY GIVEN TIME W/O WARNING, THAT'S VERY DANGEROUS AND SOMEONE CAN LOSE THEIR LIFE. JONES FORD TOLD ME THERE ARE CURRENTLY NO RECALLS OR HELP FROM FORD MOTOR, SO I PHONED FORD MOTOR FROM MY CELL RIGHT AWAY AND CONTACTED THEIR CUSTOMER SERVICE. I WAS ABLE TO MAKE MY COMPLAINT AND I WAS GIVEN CARE #CAS-9558178 AND TOLD THAT A REQUEST FOR FINANCIAL ASSISTANCE ON MY BEHALF WOULD BE PUT IN TO PAY THE $600 BILL, BUT NO GUARANTEES AND IF I PAID OUT OF MY OWN POCKET TO KEEP THE RECEIPT IN CASE FORD DOES DO A RECALL. I DROVE THIS DANGEROUS UNPREDICTABLE CAR HOME AND TOOK THE TAPE OFF AND ROLLED THE WINDOWS UP AND PUSHED THE PASSENGER FRONT DOOR AS CLOSE AS IT WOULD STAY. I FEEL FORD SHOULD EITHER BUY BACK THIS DANGEROUS VEHICLE AND LET ME CHOOSE A DIFFERENT PRODUCT AND OR MAKE MY MONTHLY PAYMENT UNTIL I CAN DRIVE THIS VEHICLE THAT'S NOT SAFE. WHY SHOULD I MAKE A PAYMENT ON SOMETHING I CAN'T DRIVE OR BETTER YET, IF ANY DEALERSHIP WHO KNOWINGLY SOLD THESE UNITS TO PEOPLE W/O DISCLOSING THESE FACTS REGARDING THE POSSIBILITY OF THE DOORS JUST POPPING OPEN W/O WARNING, THEY SHOULD BE FORCED TO BUY THESE VEHICLES BACK AND GIVE ME AND OTHER CUSTOMERS OUR DEPOSIT AND EVERY MONTHLY PAYMENT WE'VE MADE. ANY DOOR CAN POP OPEN!!!
Power train, Engine, May 24, 2016
THE CAR HAS 70,000 MILES ON IT. IT HAS HAD 3 OIL LEAKS (1 OIL PAN & 2 HEAD GASKET); I HAVE ALSO HAD TO HAVE THE CLUTCH REPLACED TWICE. THE FIRST TIME WAS DUE TO SHUDDERING AND THE SECOND TIME WAS DUE TO A TRANSMISSION MALFUNCTION CODE. THE TWO CLUTCHES WERE REPLACED 10,000 MILES APART.
Latches/locks/linkages, May 23, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE FRONT DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE DOOR FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Structure, May 18, 2016
TAKATA RECALL. STARTED MY CAR AND SHUT THE DOOR I NOTICED THAT THE DRIVERS DOOR WOULD NOT SHUT.
Engine, May 17, 2016, fire
WHILE DRIVING BACK ON THE FREEWAY, THE VEHICLE STARTED TO SMOKE. PULLED TO THE SIDE OF THE FREEWAY AND THE VEHICLE CAUGHT ON FIRE.
Electrical system, May 16, 2016
RADIO STOPPED WORKING AND VERY LOUD STATIC NOISE COMES FROM RADIO RANDOMLY. DEALER WILL NOT LOOK AT SYSTEM WITHOUT $90 CHARGE. NOISE IS VERY LOUD AND STARTLING WHEN IT IS GOING ON EVEN WHEN CAR IS OFF.
Structure, May 16, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 45 MPH, THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Other or unspecified, May 14, 2016
PASSENGER FRONT DOOR WILL NOT LATCH.