2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Other or unspecified, Aug 28, 2015
MY CAR STARTED STALLING WHILE I WAS DRIVING IT BACK FROM WORK YESTERDAY. IT HAPPENED QUITE A FEW TIMES ON MY 1 HOUR AND 15 MINUTE DRIVE HOME. I WOULD HAVE TO PUSH THE ACCELERATOR QUITE HARD TO GET IT TO MOVE. I HAVE AN APPOINTMENT SCHEDULED FOR TUESDAY AT THE DEALER TO GET IT CHECKED OUT, BUT THIS IS VERY CONCERNING FOR ME. THERE WAS ALSO ONE ISOLATED INCIDENT LAST WEEK WHERE I HAD IT ON DRIVE AND PRESSED THE ACCELERATOR AND IT WOULD NOT MOVE. I KEPT PRESSING IT AND IT STARTED TO DRIVE AFTER ABOUT 30 SECONDS.
Power train, Engine, Aug 28, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT 25 MPH, THE ENGINE VIBRATED AND THE CONTACT COULD HEARD A METAL TO METAL GRINDING NOISE. IN ADDITION, THE VEHICLE WOULD ROLL BACK AND LOSE POWER WHEN STOPPED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THERE WAS A TRANSMISSION FAILURE. THE TECHNICIAN CLEANED THE ENGINE AND REPLACED THE CLUTCH AND RINGS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 80,000.
Service brakes, Aug 27, 2015, crash
I WAS DRIVING IN STOP AND GO TRAFFIC IN A CONSTRUCTION ZONE. WE WERE STOPPED, THEN IT LOOKED LIKE THE TRAFFIC WAS MOVING SO I STARTED MOVING, I WAS ONLY IN FIRST GEAR THEN THE JEEP IN FRONT OF ME STOPPED SUDDENLY, SO I HIT THE BRAKES, BUT I DIDN'T STOP I JUST KEPT MOVING AND RAN INTO THE TIRE OF THE JEEP. I COULDN'T UNDERSTAND WHY I DIDN'T STOP BECAUSE I WASN'T EVEN GOING THAT FAST. . THE HOOD FOLDED INTO THE ENGINE, SO I WAS NOT ABLE TO START THE CAR. I PUT THE CAR INTO NEUTRAL AND MEN FROM THE FIRE DEPARTMENT PUSHED IT OVER ONTO THE SIDE OF THE ROAD. I PUSHED THE BRAKES AGAIN AND NOTHING HAPPENED, SO I PULLED UP THE PARKING BRAKE TO MAKE THE CAR STOP ROLLING.
Power train, Aug 27, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. AS A RESULT, THE CONTACT RAN OVER A CONCRETE CURB. THE VEHICLE RESTARTED AFTER THE INCIDENT, BUT FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TCM SHORT CIRCUITED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Engine, Aug 27, 2015
MY 2012 FORD FOCUS HAS BEEN REALLY MESSING UP LATELY. AFTER HAVING IT REPROGRAMED SINCE IT WAS SHUTTERING AND SUCH... ON 3 OCCASIONS THIS CAR HAS COMPLETELY FALLEN OUT OF GEAR, TWICE WHILE I AM GOING FULL SPEED AT APPROX 50 - 55 MILES/HOUR. THE DISPLAY BEGINS FLASHING AND THEN COMPLETE LOSS OF ACCELERATION. I HAVE HAD TO COAST INTO A TURN AND TURN OFF THE ENGINE AND THEN TURN IT BACK ON AND IT WOULD GO BACK INTO GEAR AND EVERYTHING WOULD BE FINE. THE FIRST TIME THIS HAPPENED I CALLED THE FORD DEALERSHIP IN MY TOWN AND SPOKE TO THEM ABOUT THIS AND ASKED THEM TO LOOK INTO WHY MY ENGINE WOULD LOOSE POWER COMPLETELY AND HE SAID THAT HE WOULD LOOK INTO IT AND NEVER RETURNED MY CALL. ON THE SECOND EVENT THE DRIVE INDICATOR D FLASHED AND THE ENGINE LIGHT CAME ON AND COMPLETE LOSS OF ACCELERATION (50-55MPH) AND THEN I COAST TO A TURN AND SHUT OFF THE ENGINE AND TURN IT BACK ON AND AM ABLE TO PUT IT INTO DRIVE BUT THIS TIME THE CHECK ENGINE LIGHT STAYED ON. I CALL THE FORD DEALERSHIP AND THEY HAVE ME BRING IT IN AND THEY LOOK AT IT AND DISCOVER IT NEEDS A NEW TCM SO THEY ORDER THE PART AND THEN I TAKE THE CAR HOME. THE NEXT DAY I AM IN TOWN SHOPPING AND I TURN INTO A PARKING PLACE AND WHILE I AM IN THE PROCESS MY CAR MAKES A CLINKING, SCREECHING SOUND AND THEN ACTS LIKE IT HAS FALLEN BACK OUT OF GEAR AGAIN! THIS TIME IT DOES NOT GO BACK INTO GEAR SO I CALL THE DEALERSHIP AND THEY HAVE IT TOWED TO THEM AND THEN THE TCM WAS PUT INTO IT. I AM NOW ACTUALLY SCARED OF DRIVING THIS CAR. SO, I HAVE HAD THE CAR REPROGRAMED ONCE...3 COMPLETE GEAR FAILURES...NEW TCM... WE NEED FORD TO BUY BACK THIS CAR IT IS DANGEROUS!!!
Structure, Other or unspecified, Aug 26, 2015
I WAS DRIVING TO AN EARLY MORNING MEETING (5:30AM) WHEN THE DRIVER SIDE DOOR SUDDENLY OPENED WITHOUT WARNING. ONCE THE DOOR OPENED, IT WOULD NO LONGER LATCH. THE CAR DOOR HAD TO BE MANUALLY HELD FIRMLY CLOSED FOR THE DURATION OF THE TRIP. WITH EVERY TURN, THE DOOR WOULD ATTEMPT TO FLY OPEN.
Power train, Aug 25, 2015
EARLY 2013, EXPERIENCED DAILY VIOLENT "SHUDDERING" WHILE ACCELERATING FROM A STOP, GOING AROUND CORNERS AND GOING UP HILLS AND ANY KIND OF INCLINE. FORD SERVICE DEPT. DIAGNOSED MY CAR ON 8/28/13 AS NEEDING A NEW CLUTCH WHICH WAS ON BACK-ORDER DUE TO HIGH-DEMAND. ON 9/17/13, MY CLUTCH WAS REPLACED. SLOWLY THE SHUDDERING RETURNED AND MARCH OF THIS YEAR (2015), IT WAS AGAIN SHUDDERING VIOLENTLY. ON 3/26/15, FORD SERVICE DEPT. DIAGNOSED MY CAR AS NEEDING THE TRANSMISSION TO COME FULLY OUT AND BE REPAIRED. ON 5/5/15, THE TRANSMISSION WAS REMOVED AND BOTH INPUT SHAFT SEALS WERE FOUND TO BE LEAKING. THE SEALS WERE REPLACED AND THE CLUTCH ASSEMBLY WAS CLEANED. ALMOST IMMEDIATELY THEREAFTER, THE CAR STARTED SHUDDERING AGAIN AND ON 8/14/15 AS I DROVE WITH MY TODDLER IN THE BACKSEAT, THE CAR STARTED SHUDDERING AND LOST POWER AS I WAS EXITING THE FREEWAY AND AN ALARM SOUNDED INSIDE THE VEHICLE WITH A MESSAGE ON THE DASH THAT READ " TRANSMISSION MALFUNCTION - SERVICE NOW". ON 8/17/15, FORD SERVICE DEPT. DIAGNOSED THE TRANSMISSION NEEDED TO AGAIN BE REMOVED AND REPAIRED WHICH IS NOW SCHEDULED FOR 9/15/2015. PLEASE DO NOT WAIT UNTIL SOMEONE DIES BEFORE MAKING FORD DEAL WITH THIS VERY SERIOUS ISSUE. MANY FORD FOCUS OWNERS ARE LOSING POWER WHILE DRIVING ON THE FREEWAY. THIS WOULD BE VERY SCARY, NOT TO MENTION POTENTIALLY VERY DANGEROUS IF THIS HAPPENED TO ME WHILE DRIVING THE VERY BUSY L.A. FREEWAYS WITH MY TODDLER TO/FROM SCHOOL/WORK EVERY MORNING AND EVENING.
Other or unspecified, Aug 25, 2015
THE DRIVER SIDE DOOR LATCH WOULD NOT ENGAGE. DOOR CAN SWING OPEN AND SHUT WHILE DRIVING.
Electrical system, Visibility/wiper, Aug 25, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS TURNED ON INDEPENDENTLY. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED EVEN AFTER THE VEHICLE WAS TURNED OFF. AS A RESULT, THE BATTERY HAD TO BE DISCONNECTED IN ORDER FOR THE WINDSHIELD WIPERS TO TURN OFF. THE FAILURE OCCURRED A SECOND TIME AND THE WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V149000 (VISIBILITY). THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
Latches/locks/linkages, Aug 25, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE OPENING THE REAR DRIVER SIDE DOOR, THE CONTACT ATTEMPTED TO CLOSE THE DOOR; HOWEVER, IT WOULD NOT LATCH AND REMAINED CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE DOOR LATCH ASSEMBLY WAS INOPERABLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Structure, Aug 25, 2015
MY 2012 FORD FOCUS HAS A FAULTY BACK DRIVER SIDE DOOR THAT WILL NOT CLOSE. HAD TO TAKE TO DEALER AND PAY $503.00 TO REPAIR THIS PROBLEM. ACCORDING TO FORD THE FIESTA HAS DISPLAYED THIS SAME PROBLEM; HOWEVER, MY PARTICULAR VIN NUMBER HAS NOT BEEN INCLUDED IN THIS RECALL. "THE DOOR LATCH IN THESE VEHICLES MAY EXPERIENCE A BROKEN PAWL SPRING TAB, WHICH TYPICALLY RESULTS IN A CONDITION WHERE THE DOOR WILL NOT LATCH," THE COMPANY SAID IN A STATEMENT. "IF A CUSTOMER IS THEN ABLE TO LATCH THE DOOR, THERE IS POTENTIAL THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY." "FORD IS AWARE OF TWO ALLEGATIONS OF SORENESS RESULTING FROM AN UNLATCHED DOOR BOUNCING BACK WHEN THE CUSTOMER ATTEMPTED TO CLOSE IT, AND ONE ACCIDENT ALLEGATION WHEN AN UNLATCHED DOOR SWUNG OPEN AND STRUCK AN ADJACENT VEHICLE AS THE DRIVER WAS PULLING INTO A PARKING SPACE," THE COMPANY SAID. NO INFORMATION ABOUT THE RECALL HAS BEEN POSTED ON THE WEB SITE OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINSTRATION, WHICH OVERSEES VEHICLE SAFETY IN THE U.S. "IN RESPONSE TO A THOROUGH NHTSA INVESTIGATION THAT DEMONSTRATED A CLEAR RISK TO SAFETY, FORD IS TAKING IMPORTANT ACTION TO PROTECT ITS CUSTOMERS," SAID NHTSA ADMINISTRATOR MARK ROSEKIND IN A STATEMENT SENT TO EDMUNDS. "WE ARE PLEASED THAT FORD IS TAKING THIS PROACTIVE STEP FOR SAFETY." LAST MONTH, NHTSA UPGRADED A PROBE INTO THE 2011-'13 FORD FIESTA FOR DOOR-LATCH PROBLEMS. "FORD IDENTIFIED THE ISSUE AND WE HAVE BEEN INVESTIGATING IT THROUGH OUR NORMAL PROCESS," WROTE FORD SPOKESWOMAN KELLI FELKER IN RESPONSE TO A QUERY FROM EDMUNDS. "FORD IS WORKING COOPERATIVELY WITH THE AGENCY AND HAS DISCUSSED THIS RECALL WITH NHTSA." THE RECALL INCLUDES 336,873 VEHICLES IN THE U.S. AND FEDERALIZED TERRITORIES, 30,198 IN CANADA AND 22,514 IN MEXICO.
Latches/locks/linkages, Aug 25, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. THE VIN WAS NOT AVAILABLE.
Latches/locks/linkages, Aug 24, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE LATCH ON THE REAR DRIVER SIDE DOOR FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE LATCH WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,194. UPDATED 12/03/15*LJ *CN
Steering, Aug 24, 2015
AFTER STARTING CAR A WARNING BELL SOUNDED AND NOTIFICATION ON DASH SAID "STEERING ASSIST FAILURE". CALLED FORD AND SPOKE WITH SERVICE AND EXPLAINED THE ISSUE. I GAVE HIM MY INFORMATION. HE TOLD ME THAT MY CAR WAS OUT OF WARRANTY AND THIS WOULD BE A OUT OF POCKET EXPENSE FOR THEM TO EVEN DIAGNOSE. HE ALSO ACKNOWLEDGED THAT HE HAS SEEN A "FEW" FOCUS'S WITH THE SAME ISSUE. AFTER RESEARCHING ONLINE THERE ARE NUMEROUS COMPLAINTS OF THE EXACT SAME NATURE. I HAVE CALLED FORD AND AM AWAITING A RETURN CALL FROM THEM. THERE HAS BEEN A CLASS ACTION LAWSUIT FILED IN CALIFORNIA (PHILLIPS ET AL VS FORD MOTOR COMPANY) ON THIS SAME ISSUE. FORD DOES HAVE A RECALL ON THE FUSION #15S18 CONCERNING THIS SAME MALFUNCTION.
Other or unspecified, Aug 23, 2015
MY 2012 FORD FOCUS TAKES A DANGEROUSLY SLOW AMOUNT OF TIME TO ACCELERATE ON THE HIGHWAY AND SHUDDERS EXCESSIVELY AND VERY VISIBLY (AT ANY SPEED) WHEN TRYING TO ACCELERATE. THIS CAR IS A SAFETY CONCERN. JUST THIS WEEK IT IS NOT STARTING AT ALL. I RECEIVED A LETTER FROM FORD THAT THERE IS A DEFECT IN THE TRANSMISSION IN MY CAR AND THEY WILL REPLACE IT FOR FREE. I HAVE READ ONLINE THAT THIS DOESN'T FIX THE PROBLEM THAT OTHERS HAVE CONTINUED TO HAVE THESE SAFETY ISSUES EVEN AFTER FORD REPLACES THEIR TRANSMISSION OR TRANSMISSION CLUTCH.
Power train, Aug 21, 2015
I BOUGHT MY CAR BRAND NEW AND HAVE HAD PROBLEMS WITH THE TRANSMISSION WITHIN A MONTH OF DRIVING IT. THE FIRST TIME I TOOK IT IN THEY REPROGRAMMED THE POWERTRAIN TO FIX SHUDDERING AND ROLLBACK AS WELL AS FIXED THE NAMEPLATE THAT FELL OFF MY CAR. THE TRANSMISSION SEEMED TO SHUDDER WAY MORE THAN BEFORE AFTER THIS. THE SECOND TIME I TOOK IT IN THEY REPAIRED A LEAKY SEAL AND REPROGRAMED THE POWERTRAIN CONTROL MODULE. SINCE THEN IT STILL ROLLS BACK ON SLIGHT INCLINES BUT NOT AS MUCH. ALSO, MY CAR STILL MAKES LOUD GRINDING SOUNDS AS WELL AS SHUDDERS AND HESITATES AT LOW SPEEDS. I'M GOING TO BRING IT IN FOR A THIRD TIME, BECAUSE OF THE EXCESSIVE SHUDDERING, HESITATION AND IS LEAKING TRANSMISSION OIL. BESIDES THE TRANSMISSION PROBLEMS THE QUALITY OF MY CAR SEEMS TO BE AN ISSUE AS WELL, AS WATER SEEMS TO COLLECT INSIDE THE DOORS AFTER IT RAINS. THIS IS VERY FRUSTRATING AS THIS IS MY FIRST BRAND NEW CAR AND MY FIRST TIME BUYING A FORD.
Power train, Aug 20, 2015
ON AUGUST 20, 2015, I WAS DRIVING MY FORD FOCUS ON ROUTE 38 IN ILLINOIS; DASHBOARD LIGHT CAME ON INDICATING "MALFUNCTION TRANSMISSION SERVICE NOW." IMMEDIATELY, I VISITED THE NEAREST VEHICLE SERVICE REPAIR SHOP AND REQUESTED THAT THE SERVICEMAN CHECK MY TRANSMISSION FLUID. I JUST THOUGHT THAT MAYBE SOMETHING HAPPENED WHILE I WAS GETTING AN OIL CHANGE. THE SERVICEMAN WAS VERY NICE TO CHECK MY VEHICLE AT NO CHARGE. SERVICEMAN SAID, THERE IS AN INTERNAL MALFUNCTION WITH YOUR TRANSMISSION. HE REFERRED ME TO A FORD DEALERSHIP. OF COURSE MY FIRST STEP WAS TO CHECK ON LINE TO VERIFY IF THERE WERE ANY RECALLS ON MY FORD FOCUS SEL. I VISITED THE FOLLOWING WEBSITE (HTTP://WWW.CARS.COM/RECALLS/FORD/FOCUS/2012/. THE SIGHT SHOWED "NHTSA VEHICLE SAFETY RECALLS. RECALL NUMBER 13V523000 RECALL DATE: 10/30/2013. COMPONENT: POWER TRAIN AUTOMATIC TRANSMISSION CONTROL MODULE (TCM.PCM) ON AUGUST 20, 2015 AT 11:12 AM, I CONTACTED FORD CUSTOMER SERVICE AT (800) 392-3673. I TOLD FOREST (CUSTOMER SERVICE PHONE REP) THE PROBLEM THAT I WAS HAVING WITH MY VEHICLE. HE ASKED IF HE COULD PLACE ME ON HOLD TO CHECK FOR RECALLS; THE CALL WAS DISCONNECTED.. I CALL (800) 392-3673 AGAIN, I SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE NAMED GABRIEL. GABRIEL INFORMED ME THAT THERE WERE NO RECALLS ON MY VEHICLE. GABRIEL SAID, FORD PROGRAM HAS EXTENDED THE WARRANTY ON MY TRANSMISSION AND IT IS COVERED UP TO $150,000 MILES. WHY IS FORD EXTENDED THE WARRANTY, IF THERE ARE NO PROBLEMS WITH THE TRANSMISSION. WHY WASN'T THIS VEHICLE RECALLED FOR THE POWER TRAIN? AFTER ALL, NHTSA VEHICLE SAFETY RECALLS DID INDICATE THAT THERE WAS A PROBLEM WITH THE POWER TRAIN. IT HAS BEEN MY EXPERIENCE THAT POWER TRAIN DO NOT USUALLY REQUIRE REPAIR ON VEHICLES WITH ONLY 59,000 MILES. FORD NEEDS TO IMMEDIATELY REPAIR MY VEHICLE OR REPLACE IT AT NO CHARGE.
Engine, Aug 19, 2015
ENGINE LIGHT WENT ON, STARTING TO GET ON INTERSTATE, CAR WOULD NOT EXCELERATE PAST 30 MILE PER HOUR ALL THE WAY HOME ABOUT 45 MILES
Power train, Aug 19, 2015
ON THE DATE OF THE INCIDENT MY FAMILY AND I WERE GETTING ON THE HIGHWAY HEADED TO THE BEACH, WHEN I WENT TO PRESS THE ACCELERATOR TO MERGE ON THE HIGHWAY THE RPMS WENT UP BUT THE CAR LOST ALL ACCELERATION FOR FOR ABOUT 5 SECONDS CAUSING US TO LOSE SPEED WHILE MERGING. THE CAR THEN CHANGED GEAR REALLY HARD AND JUMPED US FORWARD ALMOST CAUSING AN ACCIDENT. THE CHECK ENGINE LIGHT CAME ON. THIS VEHICLE HAS BEEN IN 3 TIMES NOW FOR TRANSMISSION/CLUTCH REPLACEMENT. IT WILL RANDOMLY SHUTTER, HESITATE, JERK AND JUMP FORWARD. ON ONE OTHER OCCASION IT ALMOST CAUSED ME TO REAR END A VEHICLE IN FRONT OF ME. THE LAST TIME WE BROUGHT IT TO THE DEALER UPON PICKING THE VEHICLE UP FOR A DUAL CLUTCH REPLACEMENT I WAS TOLD IT WOULD PROBABLY NEED TO GO BACK IN SOON AND BE REPLACED AGAIN. THIS IS A KNOWN ISSUE WITH THIS YEAR AND MODEL AND IS UNSAFE
Power train, Aug 19, 2015
CAR LOSES POWER WHEN IN DRIVE AT 20MPH ON STREET. PULLED OVER, TURNED ENGINE OFF. RESTARTED NORMALLY. NO PRIOR NOTIFICATION ON DASHBOARD. THE NEXT DAY WHILE IN RUSH HOUR TRAFFIC ON THE FREEWAY CAR LOSES POWER. IT RESUMES ACCELERATION AFTER STALLING FOR APPROX 10 SECS. CHECK ENGINE SIGN APPEARS AFTER RESUMING ACCELERATION. I EXIT THE FREEWAY AND MAKE MY WAY BACK HOME. TRANSMISSION FAILS TWICE WHILE EN ROUTE ON FREEWAY. BOTH OCCASIONS I MANAGE TO MERGE TO THE EMERGENCY LANE WHILE IN NEUTRAL. ONCE IT RESUMED AFTER A FEW SECONDS, ANOTHER TIME I RESTARTED THE CAR AFTER TURNING IT OFF FOR APPROX 10 SECONDS. I TAKE IT TO BOB WONDRIES FORD IN ALHAMBRA FOR TCM REPLACEMENT. TRANSMISSION PROBLEMS RESUME ONE WEEK LATER, WITH SLOW ACCELERATION ON FREEWAY, LOSS OF POWER WHEN DRIVING UPHILL, TRANSMISSION SHUDDERING, AND TRANSMISSION GRINDING.
Power train, Aug 19, 2015, crash
I PURCHASED THIS VEHICLE NEW IN MAY 2012. FROM THE START THE TRANMISSIONS SHIFTED ROUGH AND JERKY. I WAS TOLD THAT IT WAS NORMAL FOR THIS TYPE. CONDITIONED WORSENED AND IT WAS TAKEN TO DEALERSHIP IN NOVEMBER 2014. I WAS TOLD THAT IT WAS WITHIN "LIMITS" AND WAS REPROGRAMMED. A FEW MONTHS LATER, I WAS AT A RED LIGHT AND WENT TO ACCELERATE. TRANMISSION SHUTTERED AND CAR DID NOT RESPOND, I WAS REAR ENDED CAUSING 2,000 IN DAMAGE. TRANSMISSION CONTINUES TO SHUTTER AND HESITATE. CAUSES CAR TO LURCH FORWARD OR BACKWARDS FROM A STOP, I TOOK BACK TO DEALERSHIP PURCHSED FROM. I WAS TOLD TO COMPLAIN TO FORD AND MOST LIKELY WOULD ONLY BE REPROGRAMMED AGAIN. THIS IS WHAT HAPPENED. CAR IS UNSAFE TO DRIVE. IF IT SHUTTERS OR MIS SHIFTS AT HIGHWAY SPEED, COULD RESULT IN SERIOIUS INCIDENT. HELP PLEASE.
Visibility/wiper, Aug 19, 2015
SEVERAL TIMES THE PASSENGER SIDE WINDSHIELD WIPER HAS SNAPPED OFF, MOST OF THE TIME OCCURRING AT SPEEDS FROM 30 TO 65 MPH
Power train, Aug 19, 2015
ON OCTOBER 7TH, 2014 MY CAR (FORD FOCUS 2012) BEGAN EXPERIENCING SOME TRANSMISSION ISSUES. IT WOULD JERK EXTREMELY HARD WHEN THE GAS PEDAL WAS PUSHED. IT WOULD ONLY ACCELERATE A LITTLE BEFORE FINALLY JERKING INTO SECOND GEAR. THE CAR ACTED AS THOUGH IT DIDN'T WANT TO SHIFT GEARS. I TOOK THE CAR INTO THE FORD DEALERSHIP WHERE I HAD PURCHASED THE CAR AND THEY TOLD ME THAT IT NEEDED A NEW CLUTCH PIECE AND RESEALED THE TRANSMISSION SEALS. AFTERWARDS, THE CAR WAS STILL DOING THE SAME AS BEFORE. I TOOK IT BACK IN JANUARY OF 2015 AND WAS TOLD THAT THERE WAS NOTHING WRONG AND THE CAR WAS PERFORMING TO THE SPECS. AFTER THAT, I CONTINUED EXPERIENCING THE SAME PROBLEMS AND RETURNED WITH THE CAR AGAIN IN LATE MAY OF 2015. THIS TIME THEY SAID THE COMPUTER NEEDED TO BE REPROGRAMMED AND SYNCED AND IT WOULD FIX THE PROBLEM. AFTER I RECEIVED THE CAR BACK IT STILL MADE THE SAME PROBLEMS. ON AUGUST 19, 2015 I WAS AT A STOP SIGN AND PUSHED ON THE GAS WHEN THE CAR SHUTTERED AS IF THE TRANSMISSION WAS GOING TO FALL OUT IT JERKED SO HARD. IT FINALLY ACCELERATED AND STARTED MOVING.
Steering, Aug 18, 2015
WHILE BACKING OUT OF THE DRIVEWAY THERE WAS A COMPLETE LOSS OF POWER STEERING ALONG WITH A WARNING IN THE INFORMATION CENTER: "STEERING ASSIST FAULT -SERVICE REQ'D". THE VEHICLE WAS STEERED TO THE CURB. AFTER THE CAR WAS TURNED OFF AND BACK ON, THE POWER STEERING WORKED NORMALLY. THE CAR WAS TAKEN TO A LOCAL FORD DEALER THE NEXT DAY TO SEE IF ANY COMPUTER CODES WERE REGISTERED. NO CODES WERE FOUND AND THE DEALER HAD NO ADVICE ON WHAT CAUSED THE PROBLEM AND WHETHER OR NOT IT WOULD RECUR.
Steering, Aug 18, 2015
63000 MILES ON CAR. POWER STEERING RACK NEEDS REPLACED. 1800 DOLLARS TO FIX.