2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Power train, Seat belts, Jul 30, 2015
AFTER HAVING THE CAR REPAIRED FROM A RECALL, THE 6TH TIME FOR REPAIR; THE CAR BROKE DOWN AND HAD TO BE TOWED TO THE DEALERSHIP. THE TRANSMISSION CONTROL MODULE IS OUT NOW AND IT IS IN THE SHOP FOR THE 7TH TIME RELATED TO THE SAME ISSUE. I CONSIDER THIS CAR DANGEROUS AND WILL ULTIMATELY CAUSE AN ACCIDENT OR DEATH. WHY ARE YOU NOT DOING ANYTHING ABOUT THIS ISSUE. IT IS FOR ALL 2012 FORD FOCUS VEHICLES.
Power train, Engine, Jul 29, 2015
WHILE DRIVING IN OPEN COUNTRY, VEHICLE SUDDENLY SHUT OFF. AFTER APPROXIMATELY 15 MINUTES THE VEHICLE COULD BE RESTARTED. DROVE THE VEHICLE APPROXIMATELY 10 ADDITIONAL MILES AFTER RESTART AND THEN THE VEHICLE SUDDENLY COASTED AS IF IN 'NEUTRAL" EVEN THOUGH GEAR SHIFT WAS IN "DRIVE" POSITION. THIS TIME THE GEAR INDICATOR LIGHT FLASHED AND THE ENGINE CONTINUED TO RUN WITH THE VEHICLE IN "DRIVE." SHUT OFF VEHICLE. SHUT OFF THE ENGINE. AFTER APPROXIMATELY 10 MINUTES, RESTARTED THE VEHICLE AND DROVE REMAINDER OF TRIP WITHOUT INCIDENT. NEXT DAY WHILE DRIVING IN LOCAL COUNTRY TRAFFIC, VEHICLE AGAIN COASTED AND APPEARED TO SHIFT TO "NEUTRAL" WITHOUT WARNING. GEAR INDICATOR LIGHT FLASHED AND ENGINE CONTINUED TO RUN EVEN THOUGH SHIFT LEVER WAS IN "DRIVE." HAD VEHICLE TOWED TO DEALER FOR SERVICE.
Electrical system, Engine, Jul 29, 2015
THERE WAS A LOSS OF POWER IN FEBRUARY WHEN I WAS DRIVING SO I TOOK MY CAR TO FORD AND APPARENTLY THERE WAS A PROBLEM WITH THE TRANSMISSION. HOWEVER, TWO DAYS AGO (JULY 27TH), MY CAR STOPPED WORKING COMPLETELY WHILE I WAS DRIVING. I WAS REALLY SCARED SINCE ALL POWER WAS OFF. THEN I HAVE TO TRY SEVERAL TIMES TO TURN ON MY CAR AGAIN. THERE WAS A LOSS OF ALL CHANGES, REVERSE POSITION DID NOT WORK. TOOK THE CAR TO THE DEALER AGAIN AND I AM WAITING FOR AN ANSWER. I DO NOT WANT TO DRIVE THE CAR UNTIL I KNOW IT IS COMPLETELY SAFE TO DRIVE IT. I HAVE A KID SO THIS SITUATION IS VERY DANGEROUS FOR ME...UPDATED 05-10-16 *BF UPDATED 12/13/2017*CN
Other or unspecified, Jul 28, 2015
I BOUGHT A 2012 FORD FOCUS 2 YEARS AGO, SINCE OWNING THE CAR I HAVE EXPERIENCED MAJOR SAFETY ISSUES. DOING 55MPH IN MY HOME TOWN MY TRANSMISSION FAILED AND MY CAR CAME TO A DEAD STOP. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. MY CHECK ENGINE LIGHT CAME ON AS WELL AS MY HILL SIDE ASSISTANT. I WAS ABLE TO PULL INTO A LOT. AFTER THIS INCIDENT AND LEAVING MY CAR OFF FOR 2 MINUTES OR SO, I BEGAN TO DRIVE AND MY RPM'S JOLTED INTO THE 7,000'S AND MY CAR ACCELERATED UNCONTROLLABLY PUSHING MY SPEED TO OVER 50 WHEN I WAS ONLY DOING 30. AFTERWARDS MY VEHICLE ONCE AGAIN DE-ACCELORATED IN THE MIDDLE OF A BUSY ROAD AND CAME TO A STOP. I HAVE BROUGHT MY CAR BACK TO FORD 3 TIMES IN THE LAST 2 YEARS WITH ISSUES DUE TO ACCELERATING, JERKING, HESITATION AND FAIL TO SHIFT. THIS ACCIDENT HAD ALMOST COSTED ME AND OTHERS OUR LIVES. FORD FAILED TO ASSIST ME IN THE MATTER AND TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT THE WAY THE FORD'S ELECTRIC AUTOMATIC TRANSMISSION SYSTEM IS MADE. THIS CAR IS A DANGEROUS VEHICLE AND BY NO MEANS SHOULD BE APPROVED TO BE DRIVEN OR SOLD UNDER THESE CIRCUMSTANCES. AFTER FURTHER INVESTIGATION I REALIZED I'M ONE OUT OF THOUSANDS WHO HAVE HAD THE SAME ISSUES WITH FORD FOCUS' PURCHASED BETWEEN 2010-2013.
Power train, Electrical system, Engine, Jul 27, 2015
LETTER FROM SENATOR ISAKSON ON BEHALF OF CONSTITUENT RE 2012 FORD FOCUS ISSUES. (ATTN: HANNA YU). *SMD THE CONSUMER STATED THE VEHICLE HAD FOUR MAJOR REPAIRS AND 6-8 MINOR REPAIRS DONE TO THE TRANSMISSION. THE VEHICLE WOULD JERK. ALSO, WHILE IN THE MIDDLE OF A MAKING A TURN, THE VEHICLE SUDDENLY STOPPED. *JB
Power train, Other or unspecified, Engine, Jul 27, 2015
THE VEHICLE WOULD NOT TURN OVER. THERE WAS NO CLICKING OF THE VEHICLE TRYING TO START. AFTER 4 TRIES TO START THE CAR IT WAS LEFT TO SIT FOR 30 MIN BEFORE WE TRIED AGAIN. THE CAR THEN WAS TRIED TO START AGAIN DID NOT START UNTIL THE 4TH TRY. THEN THE CAR STARTED. IT SEEMS TO BE SKIPPING A GEAR WHILE DRIVING WILL GO FROM 6K RPM TO ALL OF THE SUDDEN JUMPING DOWN TO 2K RMP. THERE IS SOMETHING WRONG WITH THE CLUTCH/ TRANSMISSION WITH SHIFTING AND NOW SOMETHING GOING ON WITH THE STARTING SYSTEM.
Power train, Jul 27, 2015
THE VEHICLE'S TRANSMISSION HAS FAILED THREE TIMES; TWICE IT REQUIRED A NEW CLUTCH AND SEALS, AND ONCE (MOST RECENTLY) IT REQUIRED A NEW TRANSMISSION CONTROL MODULE. IN EACH CASE, THE CAR EITHER STALLED WHILE DRIVING OR BECAME STUCK IN A GEAR (MOST RECENTLY, IN REVERSE).
Power train, Jul 27, 2015
THE TRANSMISSION SHUDDERS WHEN SHIFTING AT LOW SPEEDS. ALSO SHUDDERS WHEN STARTING FROM A DEAD STOP. REPORTED TO THE DEALER SEVERAL TIMES BUT THE PROBLEM PERSISTS. DEALER SAID THAT THE TRANSMISSION LEARNS YOUR DRIVING HABITS. THEY DISCONNECTED THE BATTERY FOR A PERIOD OF TIME AND THAT SEEMED TO CORRECT THE PROBLEM TEMPORARILY THEN IT RETURNS TO THE SHUDDERING.
Power train, Jul 27, 2015
I WAS DRIVING, AND THE TRANSMISSION STOPPED DELIVERING POWER TO THE WHEELS. THE ENGINE WAS RUNNING, AND REVVING WHEN I PUSHED THE GAS PEDAL, BUT NO ACCELERATION. THE TRANSMISSION WAS IN DRIVE. I CHANGED TO L, AND NO POWER. I PULLED OVER AND PUT THE GEAR INTO PARK, BACK TO D, AND NO POWER. I HAD TO RESTART THE ENGINE TWICE, BEFORE THE TRANSMISSION ENGAGED.
Steering, Jul 27, 2015
THE FORD FOCUS 2012 SE HATCHBACK, SPORT SUSPENSION. THE CHROME SURFACE ON THE STEERING WHEEL BEGAN TO PEEL OFF AND FLAKE SOON AFTER PURCHASE. THE SHARDS ARE METALLIC AND SHARP, AND HAVE CUT MY FINGER WHILE DRIVING. THE PROBLEM IS A MAJOR IRRITANT SINCE THIS PROBLEM IS LOCATED ON SURFACES THAT HAVE BUTTONS AND ARE USED TO CONTROL VARIOUS FEATURES. I ATTEMPTED TO MAKE A WARRANTY CLAIM ON THE ISSUE BUT OURISMAN FORD, ALEXANDRIA VA DECLINED THE CLAIM. MANY OTHER FORD OWNERS SEEM TO HAVE SIMILAR PROBLEMS BASED ON ONLINE RESEARCH. FORD SHOULD OFFER TO REPLACE THIS INEXPENSIVE PART WHICH AFFECTS DAILY DRIVING.
Power train, Jul 23, 2015
BOUGHT THE CAR USED IN MAY. IT DROVE FINE FOR THE FIRST MONTH AND NOW THE CHECK ENGINE LIGHT COMES ON WITH A CODE FOR THE TRANSMISSION. THE CAR HESITATES AND SHUTTERS WHEN YOU START FROM A STOP AND WHEN YOU GET GOING IT FEELS LIKE IT SHIFTS INTO NEUTRAL, RPM GOES REAL HIGH AND THEN SHIFTS HARD. THE CODE THAT POPS UP IS P2862, P2831, P2832, P2837, AND P285F. FOR 2 OF THEM THE CODE IS SHIFT FORK A AND B POSITION CIRCUIT SHIFT, AND THE OTHERS SAY NO DEFINITION FOUND.I DON'T KNOW WHAT TO DO FROM HERE.
Steering, Jul 23, 2015
CHROME SURFACE OF STEERING WHEEL TRIM BEGINS TO PEEL WITHOUT CONTACT AND IS EXCEEDINGLY SHARP WHEN IT DOES SO. I HAVE NOW CAUGHT MY FINGER ON IT TWICE, DRAWING BLOOD ON A HIGHWAY TRAVELING 70MPH.
Steering, Jul 22, 2015
WHILE DRIVING THE VEHICHLE THE STEERING LOCKS UP AND IS VERY HARD TO STEER TO EVEN GET IT OFF THE ROAD. THE INDICATOR IN THE CAR CAME ON AND WARNED OF STEERING MALFUNCTION. LOST ALL POWER STEERING IN THE MIDDLE OF DRIVING DOWN THE ROAD MULTIPLE TIMES. HAD TO TURN VEHICLE OFF TO SEE IF IT WOULD HELP, DID MOMENTARILY BUT CONTINUES TO MALFUNCTION AFTER DRIVING IT. I CAN NO LONGER DRIVE MY VEHICLE BECAUSE IT IS NOT SAFE TO DO SO, NOR CAN I LET MY TEENAGE DAUGHTER DRIVE IT BECAUSE OF THE RISK IT POSES IF IT HAPPENS TO HER WHILE SHE ID DRIVING. IF IT WAS HER, SHE WOULD PROPBABLY WRECK, BECAUSE SHE WOULD NOT KNOW WHAT TO DO. FORD REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM......!!!!
Structure, Jul 22, 2015
THIS CAR IS RELATIVELY NEW. ALL OF A SUDDEN AND WITH ANY NOTICE, BOTH DOORS ON THE DRIVER SIDE STOPPED WORKING PROPERLY. THEY CLOSE BUT DO NOT LOCK. I HAVE HAD TO DRIVE THE CAR WITH THE DOORS TIED AS THE FORD DEALERSHIP WANTS TO CHARGE ME A LARGE AMOUNT OF MONEY TO REPAIR THE SITUATION. THIS IS A MAJOR SAFETY ISSUE. I CONTACTED THE FORD DEALERSHIP AND THE FORD MOTOR COMPANY. I WAS TOLD THAT THEY ARE NOT RESPONSIBLE FOR THE PROBLEM AND THAT I HAD TO REPAIR THE CAR MYSELF. VERY IRRESPONSIBLE BECAUSE THEY HAVE RECALLED THE FIESTA AND THE FUSION FOR EXACTLY THE SAME PROBLEM.
Electrical system, Equipment, Jul 21, 2015, fire
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, THERE WAS AN ABNORMAL SOUND FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT IT COULD BE THE AIR CONDITIONER COMPRESSOR AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A SMELL OF SMOKE INSIDE THE VEHICLE AND NOTICED THAT THE REAR OF THE VEHICLE WAS SMOKING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE AIR CONDITIONER COMPRESSOR AND THE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Other or unspecified, Jul 20, 2015
REAR DOOR LATCH WILL NO LONGER CLOSE CORRECTLY. EVEN AFTER CLOSING WILL COME OPEN WITHOUT USE OF HANDLE.
Power train, Engine, Jul 20, 2015
ACCELERATING UP A SHALLOW HILL THE TRANSMISSION BEGAN TO STUTTER AND JERK AND GRIND AS IT CHANGED GEARS. IN THE MIDDLE OF THE JERKING THE CAR SHIFTED INTO NEUTRAL AND REVVED UP. COMPLETE LOSS OF POWER AT SPEED. PULLED OVER TO THE SIDE OF THE ROAD (ON A HILL) PUT THE CAR IN PARK AND SHUT THE CAR OFF. WHEN I RELEASED THE BRAKE THE CAR ROLLED BACKWARDS DOWN THE HILL - CLEARLY THE CAR WAS NOT ENGAGED IN PARK. I APPLIED THE BRAKE TO STOP THE CAR AND ENGAGED THE E BRAKE. I TRIED TO RESTART THE CAR IT WOULD NOT START. ERROR KEPT FLASHING 'PARKING AID MALFUNCTION - SERVICE REQUIRED'. THE FAILURE LEFT US STRANDED ON THE SIDE OF THE ROAD ON A 95 DEGREE DAY WITHOUT THE ABILITY TO START THE CAR. I AM CURRENTLY WAITING FOR FORD DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE JERKING AND STUTTERING OF THE TRANSMISSION IS A VERY REGULAR OCCURRENCE FOR MY CAR. IT HAPPENS AT ALMOST EVERY STARTUP, ESPECIALLY WHEN HOT. THE JERKING AND STUTTERING HAS IN THE PAST RESULTED IN LOSS OF POWER TO THE POINT THAT I HAVE ALMOST BEEN HIT BY ONCOMING CARS WHEN I TRIED TO PULL OUT INTO THE STREET. I HAD ALSO BROUGHT MY CAR TO THE DEALER PREVIOUSLY COMPLAINING OF SEVERE JERKING AND STUTTERING AND WAS TOLD THIS WAS NORMAL FOR THE TRANSMISSION.
Power train, Jul 19, 2015
PURCHASED CAR MARCH 29TH 2014 WITH 12K MILES. SHORTLY AFTER CAR WOULD SHUTTER CONSISTENTLY UPON ACCELERATION AND NOT EXCEL IN A TIMELY MANNER.ON SEPT 25TH WAS DRIVING AND THE CAR AND IT DID NOT WANT TO MOVE FROM A STOP. RPM WOULD WOULD JUST GO TO 4 OR 5 AND EVENTUALLY ENGAGE. I WAS ABLE TO DRIVE IT A MILE HOME AND PARK IT. TOOK IT TO THE FORD DEALER A FEW DAYS LATER WHEN THEY COULD GET IT IN. THEY REPLACED THE BODY CONTROL MODULE $744.68. DROVE IT HOME AND THE NEXT DAY IT WAS WORSE. CALLED THE DEALERSHIP BACK AND THEY TOLD ME SINCE IT WAS A TRANSMISSION ISSUE THEY COULD NOT GET IT IN FOR THREE WEEKS. I DROVE IT LIKE THIS FOR MONTHS. MARCH 2015 I TOOK IT TO A DIFFERENT FORD DEALERSHIP AND THE DIAGNOSIS CODE P0902 CAME UP. THEY REPLACED THE CLUTCH ACTUATOR AND UPDATED MY SYNC. $452.65. THEY STATED THE CODE WAS AN SOFTWARE ISSUE. AFTER THAT IT WAS AN INTERMITTENT PROBLEM. DROVE IT HOME AND THE NEXT DAY NOTHING HAD CHANGED. MY SYNC NO LONGER WORKS.TOOK IT BACK TO THAT SAME FORD DEALERSHIP AND THEY NOW WANTED TO REPLACE THE TRANSMISSION CONTROL MODULE $873.41. AND AT THIS POINT I ASKED WHAT IF THIS DON'T WORK IS THERE ANY GUARANTEE? THEY SAID NO. WITH IT BEING AN INTERMITTENT PROBLEM THEY COULD BE ANYTHING. BEFORE I BROUGHT IT BACK THE 2ND TIME THEY MADE SURE THAT THE CHECK ENGINE LIGHT WAS ON SO THAT THEY COULD PUT IT ON THE COMPUTER AND DRIVE IT.I LOVE MY CAR AND JUST WANT IT FIXED. MY CAR NOW HAS 57K MILES AND I CONTINUE TO DRIVE IT NOT KNOWING IF I AM EVER GOING TO BE ABLE TO MAKE IT TO MY DESTINATION. I CAN DRIVE IT FOR 1K MILES WITH NO ISSUES OR FOR THREE WEEKS STRAIGHT BARELY WANTING TO MOVE. I HAVE READ A LOT ON THE FORUM WEBSITE AND THERE ARE HUNDREDS OF PEOPLE WITH THE SAME PROBLEMS. WHY? SO TODAY I AM REACHING OUT FOR SOME SORT OF ASSISTANCE IN FINDING A FIX FOR MY CAR, SINCE THE DEALERSHIP SHOWED NO CONCERN. ANY HELP WOULD GREATLY BE APPRECIATED. THANK YOU.
Power train, Vehicle speed control, Engine, Jul 19, 2015
FIRST INCIDENT TRAVELING APPROXIMATELY 45 MPH, AS AUTOMATIC TRANSMISSION SHIFTS GEARS, THE TRANSMISSION SLIPS OUT OF GEAR. SHIFTING TO NEUTRAL AND BACK INTO GEAR DOES NOT WORK. PULLED VEHICLE ONTO THE SHOULDER, PUT INTO PARK, TURN OFF THE ENGINE. ENGINE WILL NOT START, NO CRANK. LET VEHICLE SIT FOR A MINUTE, RETRY STARTING, VEHICLE RUNS NORMALLY. NEXT INCIDENT AROUND 2 WEEKS LATER. SIMILAR EXPERIENCE, BUT TRAVELLING APPROX 75 MPH ON HIGHWAY. REQUIRED TO PULL OVER, RESTART VEHICLE. CHECK ENGINE LIGHT ON AT RESTART AND ENGINE RUNNING AT LOWER RPM THAN NORMAL IN ALL GEARS. VEHICLE RESTS OVERNIGHT, RUNS NORMALLY WITH NO CHECK ENGINE LIGHT. SUBSEQUENT INCIDENTS INCREASE IN FREQUENCY, WITHOUT CHECK ENGINE LIGHT. SIMPLY NEED TO PULL OVER, RESTART VEHICLE. MOST FREQUENTLY OCCURS WHILE TRAVELING ON THE HIGHWAY AT HIGHER SPEEDS. 6TH OR 7TH INCIDENT, ABOUT A MONTH AFTER THE INITIAL INCIDENT. CHECK ENGINE LIGHT REMAINS ON. VEHICLE SERVICE SCHEDULED BUT NOT YET PERFORMED DUE TO BACKLOG OF TRANSMISSION SERVICE REPAIRS AT FORD SERVICE CENTER.
Structure, Jul 17, 2015
RIGHT-SIDE PASSENGER DOOR LATCH FAILED WHILE DRIVING ON FREEWAY. DOOR FLEW OPEN AND WOULD NOT RE-CLOSE. MY CHILD INJURED HER ARM WHEN THE DOOR BOUNCED BACK. THIS IS THE SECOND DOOR LATCH TO FAIL IN LESS THAN A WEEK.
Structure, Jul 17, 2015
DRIVER DOOR LATCH FAILED AND FLEW OPEN WHILE DRIVING. DOOR WOULD NOT STAY CLOSED.
Steering, Electrical system, Jul 17, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 45 MPH, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Steering, Jul 17, 2015
LOST STEERING CONTROL, WARNING LIGHT CAME ON TO BRING VEHICLE IN FOR SERVICE. STEERING BECAME VERY STIFF. WAS PASSING AN ACCIDENT ON THE HIGHWAY WHEN THIS HAPPENED, SCARED ME, WAS NOT SURE WHAT WAS HAPPENING. BROUGHT IT IN FOR SERVICE, FOUND OUT I NEEDED TO REPLACE MY STEERING RACK AND PINNON, ELECTRONIC COMPONENTS, WILL COST ME 3,400.00 (CDN). WARRANTY RAN OUT ONE MONTH PRIOR. ONE MONTH EARLIER MY TRANSMISSION SEAL WENT AND NOW THIS, NOT VERY HAPPY WITH FORD AT ALL. FIRST NEW CAR I HAVE BOUGHT AND MAY BE THE LAST.
Structure, Jul 15, 2015
DOOR WOULD NOT STAY CLOSED....UPDATED 09/03/15 *BF UPDATED 11/27/2017*CN
Vehicle speed control, Other or unspecified, Engine, Jul 15, 2015
(AUTOMATIC HATCHBACK) THE CAR ROLLS BACK WHEN IN GEAR, ON A STEEP HILL. SHIFTING GEARS, IT WILL HESITATE ON THE HIGHWAY AND WILL JUMP GEARS AND STUDDER. A FEW DAYS AGO I WAS TRYING TO BACK OUT OF MY DRIVEWAY TO GET TO WORK AND WHEN I PUT IT IN REVERSE, THE CAR DIDN'T MOVE WHATSOEVER, SO I PUT IT IN DRIVE TO TEST AND SEE IF IT WAS WORKING, AND IT GOT IN 1ST GEAR JUST FINE.SO I TRIED TO REVERSE AGAIN WITH THE SAME ISSUE. THEN THE ENGINE LIGHT ILLUMINATED, SO I LEFT THE CAR AND GOT A RIDE TO WORK, HOWEVER THAT NIGHT WHEN I CAME HOME, I TESTED THE CAR OUT AGAIN AND SAME PROBLEM, HOWEVER A MESSAGE POPPED UP "TRANSMISSION IS NOT IN PARK (P)" AND I HAD IT IN REVERSE, SO I PUT IT IN DRIVE AND THE SAME MESSAGE POPPED UP. NOW I CANNOT GET IT TO MOVE AT ALL. WHILE IN DRIVE, IT WILL REV UP, BUT IT WILL NOT MOVE! IT WILL START UP NO PROBLEM, AND SOMETIMES IT WILL DRIVE, BUT IT WILL LOSE POWER AND NOT MOVE AGAIN.