2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Latches/locks/linkages, Aug 11, 2014
I OWN A COMPANY WITH A FLEET OF VEHICLES, TWO OF WHICH ARE A 2012 FORD FOCUS. BOTH FORD VEHICLES HAVE HAD MULTIPLE DOOR LATCHES FAIL. I WILL SUBMIT A SEPARATE ENTRY FOR THE OTHER VEHICLE TO PROVIDE THE VIN# AND DETAILS. THE VEHICLE REFERENCED IN THIS DOCUMENT WITH THE VIN# ABOVE HAS NOW EXPERIENCED TWO SEPARATE INCIDENTS IN WHICH A DOOR LATCH HAS FAILED BETWEEN JUNE AND JULY OF 2014. EACH INCIDENT WAS A DIFFERENT DOOR LATCH FAILING. THIS IS A SAFETY CONCERN FOR MY EMPLOYEE'S OUT IN THE FIELD BECAUSE THE DOOR COULD SWING OPEN WHILE THEY ARE OPERATING THE VEHICLE AND CAUSE AN ACCIDENT OR AN OCCUPANT OF THE VEHICLE TO BE EJECTED. *TR
Latches/locks/linkages, Aug 11, 2014
I OWN A COMPANY WITH A FLEET OF VEHICLES, TWO OF WHICH ARE A 2012 FORD FOCUS. BOTH FORD VEHICLES HAVE HAD MULTIPLE DOOR LATCHES FAIL. I WILL SUBMIT A SEPARATE ENTRY FOR THE OTHER VEHICLE TO PROVIDE THE VIN# AND DETAILS. THE VEHICLE REFERENCED IN THIS DOCUMENT WITH THE VIN# ABOVE HAS NOW EXPERIENCED THREE SEPARATE INCIDENTS IN WHICH A DOOR LATCH HAS FAILED BETWEEN MAY AND AUGUST OF 2014. EACH INCIDENT WAS A DIFFERENT DOOR LATCH FAILING. THIS IS A SAFETY CONCERN FOR MY EMPLOYEE'S OUT IN THE FIELD BECAUSE THE DOOR COULD SWING OPEN WHILE THEY ARE OPERATING THE VEHICLE AND CAUSE AN ACCIDENT OR AN OCCUPANT OF THE VEHICLE TO BE EJECTED. *TR
Electrical system, Visibility/wiper, Aug 11, 2014
WHILE DRIVING WINDSHIELD WIPERS STARTED. AT FIRST IT WAS FAST, THEN SLOWED DOWN. WIPERS CONTINUED FOR ALMOST AN HOUR AFTER TURNING OFF ENGINE. LATER WHEN CLICKING ALARM REMOTE TO ENTER DOOR, WIPERS STARTED GOING AGAIN, VARYING SPEEDS AS TIME WENT ON. I NEEDED TO PULL THE RELAY FROM THE ENGINE COMPARTMENT FOR THE WIPERS TO STOP. *TR
Vehicle speed control, Engine, Aug 11, 2014
ACCELERATING FROM STOP, ENGINE HESITATES, CAUSING TURNS AND ACCELERATION ONTO STREETS TO TAKE LONGER THAN EXPECTED. *TR
Power train, Electrical system, Aug 10, 2014
DRIVING UP LIGHT INCLINE ON PAVED HIGHWAY WHEN TRACTION CONTROL LIGHT FLASHES INDICATING A LOSS OF TRACTION. SECONDS LATER CAR LOSES RESPONSE TO GAS PEDAL, FLASHES "TRANSMISSION SYSTEM FAILURE. SERVICE IMMEDIATELY." AFTER PULLING OVER AWAY FROM TRAFFIC AND POWERING OFF THEN 30 SECOND WAIT AND ON WARNING IS GONE AND FUNCTIONS ARE RESTORED. A WEEK LATER PROBLEM COMES UP AGAIN, THIS TIME ON INTERSTATE GOING 70MPH. CRUISE CONTROL IS SHUT OFF AUTOMATICALLY, NO POWER TO GAS PEDAL, TRACTION WARNING COMES ON, AND SAME TRANSMISSION WARNING FLASHES. GOES AWAY IN A SECOND OR TWO. PULL OVER AS SAFELY AS I CAN WHILE CUTTING OFF A SEMI-TRUCK, POWER CAR OFF AND ON, ALL SYSTEMS NORMAL. FOUR DAYS LATER PULL OUT OF PARKING SPOT WITH A HESITATION OF VEHICLE TO START, THEN A VIBRATING IN REVERSE. DRIVE AROUND LOT TO EXIT, PULL ONTO MAIN ROAD AND SAME WARNINGS/PROBLEMS AS USUAL HAPPEN. NOW BLOCKING TRAFFIC PERPENDICULAR TO FLOW. CHECK ENGINE LIGHT COMES ON, PUT CAR INTO PARK, TURN OFF, AND BACK ON. TRY TO SHIFT INTO DRIVE. WON'T BUDGE. TURN OFF AND ON AGAIN. TRY TO SHIFT AGAIN. NO LUCK. ONE MORE TIME, WAIT A FEW SECONDS, THEN AGAIN. CAR POWERS ON DRIVES TO ANOTHER LOCATION WITH CHECK ENGINE LIGHT ON AND THEN TO DEALER WITH NO FURTHER ISSUES. DEALER INSPECTS, FINDS FAULTY TCM. DIRECTLY ATTRIBUTES THIS TO MANUFACTURE DEFECT AND NOT TO USER ERROR. *TR
Engine and engine cooling, Aug 9, 2014
THE AC COMPRESSOR IN MY 2012 FORD FOCUS BLEW UP TODAY. THE SERVICE DEPARTMENT TOLD ME IT HAD BEEN COMING APART FOR A WHILE AND IT HAS NOW DESTROYED THE ENTIRE AC SYSTEM. I WAS ALSO INFORMED THAT THIS PROBLEM IS NOT ISOLATED TO MY AC. EVEN IF I WANTED TO DRIVE SANS AC, THEN THIS ISSUE WOULD SOON RENDER MY CAR INOPERABLE. I WAS TOLD IT WOULD CAUSE THE ENGINE TO SEIZE. I CAN'T IMAGINE HOW BAD THIS WOULD HAVE BEEN ON THE FREEWAY. UNFORTUNATELY THERE WERE NO SIGNS OR SYMPTOMS INDICATING THIS PENDING DISASTER (A/C FUNCTIONING & NO WEIRD NOISES). MY FORD HAS HAD ALL RECOMMENDED SERVICES AND ANY ADDITIONAL PREVENTATIVE SERVICES RELATED TO THE AC COMPRESSOR WERE NEVER BROUGHT TO MY ATTENTION. THIS IS MOST LIKELY BECAUSE A PROBLEM OF THIS NATURE SHOULDN'T BE AN ISSUE WITH A WELL MAINTAINED CAR THAT IS ONLY TWO YEARS OLD; HOWEVER, POSSIBLY THE SERVICE DEPARTMENT SHOULD HAVE PICKED UP ON IT. THIS WAS NOT DUE TO NORMAL WEAR AND TEAR. THIS WAS A FAULTY PART. I BELIEVE THIS IS A QUALITY AND SAFETY ISSUE AND REALLY HOPE THAT FORD CAN REMEDY THE SITUATION. ESPECIALLY AS THIS HAS POSSIBLY EFFECTED MANY PEOPLE. *TR
Power train, Vehicle speed control, Electronic stability control (ESC), Aug 9, 2014
I WAS LEAVING FROM THE BP GAS STATION FROM WAYNE SULLIVAN DR IN PADUCAH, KY I HAD DROVE FROM LEDBETTER WHICH IS 10 MINS OUTSIDE OF PADUCAH AND WHEN I STARTED MY CAR TO LEAVE GAS STATION PULLING OUT INTO BUSY INTERSECTION I WENT TO ACCELERATE AND MY CAR WOULD NOT GO ANY FASTER THAN 10MPH WITH ONCOMING TRAFFIC BEHIND ME AND MY 5 YEAR OLD CHILD IN THE CAR WITH ME. I HAD REPORTED TRANSMISSION PROBLEMS BEFORE THEY PUT COMPUTER TO ADJUST IT BUT TOLD ME SLIPPAGE AND JERKING WOULD BE NORMAL DUE TO THE TYPE OF TRANSMISSION. MY CAR HAS ALWAYS ROLLED BACK ON STEEP HILLS ALSO. *TR
Vehicle speed control, Aug 8, 2014
I WAS DRIVING DOWN A ROAD AND ALL OF A SUDDEN MY CAR WOULDN'T GO I KEPT STEPPING ON THE GAS AND THERE WAS NO THROTTLE POWER. I TURNED OF THE MAIN STREET AND LET THE CAR GLIDE TO A COMPLETE STOP. PRAYING THAT THE GARBAGE TRUCK WOULD STOP CAUSE MY CAR WAS BARELY MOVING. I TURNED IT OFF AND THEN IT MADE A WEIRD NOISE.... I TRIED TURNING IT ON BUT IT DIDN'T SO I CALLED ROADSIDE ASSISTANCE BUT WHILE I WAS TALKING TO THEM THE CAR CRANKED UP AGAIN. I DROVE IT TO THE NEAREST DEALER THE TOLD ME I NEEDED A NEW BATTERY BUT I TOOK MY BATTERY OUT H AS D IT CHECKED AND IT'S STILL GOOD . TODAY MY CAR DID THE SAME THING AND NOW IT'S IN THE DRIVEWAY IT DOESN'T HAVE THROTTLE POWER THE RPM'S ARE NOT WORKING NOT EVEN WHEN IT'S IN PARK. *TR
Power train, Aug 7, 2014
DRIVING THE CAR, PULLED IN TO POST OFFICE CAR DIED. NO POWER STEERING OR BRAKES. CAR WOULD NOT TURN OVER. DISPLAY SAYS PARKING AID MALFUNCTION NO PRND INDICATOR THIS IS A MAJOR ISSUE THAT NEEDS TO BE RESOLVED. IF HAPPENED GOING DOWN THE HIGHWAY SOMEONE COULD BE SERIOUSLY INJURED. *TR
Power train, Aug 7, 2014
WENT TO MAKE A LEFT TURN AND THE CAR WENT INTO A NEUTRAL STATE AND JUST REVVED UP. THE GEAR INDICATOR ON THE SCREEN WAS NO LONGER THERE. AFTER 15 OR SO SECONDS IT REAPPEARED AND RESUMED NORMAL FUNCTION BUT THE CHECK ENGINE LIGHT CAME ON. WENT TO AN AUTO PARTS STORE TO HAVE THE CODE READ AND IT SAID A TCM LOW SHIFT POINT OR SOMETHING TO THAT EFFECT.THIS WAS AT 60700 MILES. AFTER DRIVING A COUPLE OF HOURS THE CHECK ENGINE LIGHT TURNED OFF. SINCE THEN IT HAS BEEN HAPPENING RANDOMLY ANYWHERE FROM DAYS APART TO A MONTH APART. I HAVE CONTACTED FORD ASSIST AND THEY SAID THERE IS NOTHING THEY CAN OR WILL DO FOR ME... *TR
Electrical system, Aug 7, 2014
I GOT IN CAR TO GO TO THE STORE PUT ON SEAT BELT STARTED CAR PUT CAR INTO DRIVE 1/4 MILE DOWN THE ROAD FROM LEAVING MY DRIVEWAY DOORS UNLOCKED AND OPENED I HAD TO STOP IMMEDIATELY AND THEY WOULD NOT CLOSE. LEFT FRONT DRIVERS DOOR AND RIGHT REAR PASSENGER DOOR. MY CAR WAS TOWED TO DEALER AND DIAGNOSTIC TEST DONE AND INSPECTIONS BY CERTIFIED MECHANICS. THEY SAID DOOR LATCHES WONT CATCH OR ENGAGE TO KEEP DOORS CLOSED NO CHECK ENGINE LIGHT CAME ON ONLY BLINKING DISPLAY THAT DOORS ARE OPEN ONLY AFTER I WAS COMPLETELY STOPPED AND IN PARK. *TR
Power train, Aug 6, 2014
ON THE FREEWAY ACCELERATING SLIGHTLY WHILE MERGING INTO THE LEFTMOST LANE. POWER SUDDENLY WAS LOST WITH A "STOP SAFELY NOW" MESSAGE ON THE DASH. AS IT WAS RUSH HOUR, IT WAS DIFFICULT TO MERGE 6 LANES TO THE RIGHT TO GET TO THE SHOULDER. BRAKES AND STEERING WERE WORKING AND I STOPPED SAFELY. CAR WOULD NOT RESTART. *TR
Electrical system, Engine, Aug 3, 2014
THE FIRST INCIDENT OCCURRED WHILE IN TRAFFIC ON THE INTERSTATE HIGHWAY DURING RUSH HOUR EVENING TRAFFIC. I HAD TO COME TO A STOP ON TRAFFIC IN A CONSTRUCTION ZONE DUE TO TRAFFIC AT A POINT WHERE THERE WAS MOVING TRAFFIC IN LANES ON EITHER SIDE OF MY VEHICLE. THE CAR WAS RUNNING AS NORMAL, NO LIGHTS CAME ON (NOTHING TO ALERT TO AN ISSUE), HOWEVER, WHEN I WENT TO ACCELERATE MY CAR WOULD NOT ENGAGE THE TRANSMISSION. IT WAS AS IF MY CAR WAS IN PARK AND I WAS REVVING THE ENGINE. I PUT MY HAZARD LIGHTS ON, CALLED 911 TO REPORT I COULD NOT GET OUT OF MY VEHICLE TO MOVE MY CAR AS I FEARED I WOULD BE HIT SINCE IT WAS RUSH HOUR TRAFFIC AND COULD NOT EVEN OPEN MY DOOR. I SHUT MY ENGINE OFF, WAITED A FEW MINUTES, AND TRIED AGAIN. THE CAR STILL WOULD NOT MOVE. AFTER BEING STOPPED AND UNABLE TO MOVE FOR APPROXIMATELY 20 MINUTES, THE TRANSMISSION SEEMED TO RE-ENGAGE AND I WAS ABLE TO GET MY CAR OFF THE HIGHWAY. I HAD THE CAR TAKEN TO THE DEALER AS IT WAS STILL UNDER WARRANTY. I WAS TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM AFTER HAVING MY CAR FOR A WEEK. AS SOON AS I GOT MY CAR BACK, I DROVE APPROXIMATELY 10-15 MILES, AND THIS SAME ISSUE OCCURRED AGAIN, BUT THANKFULLY I WAS CLOSE TO HOME AND NOT IN ANY HEAVY TRAFFIC AS I WAS WITH THE FIRST INCIDENT. AGAIN, IT WAS ARRANGED TO TAKE MY CAR TO THE DEALER (THE DEALER HAD MY CAR FROM APPROXIMATELY 7/11/14 TO 8/1/14). AGAIN, I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. WITHIN 2 DAYS OF HAVING THE CAR RETURNED TO ME, I DROVE APPROXIMATELY 20-30 TOTAL MILES, AND MY CAR STOPPED ON ANOTHER HIGHLY TRAVELED ROAD, BUT THANKFULLY WHILE IN A TURN LANE. A STRANGER HELPED ME PUSH MY CAR TO A NEARBY GAS STATION WHERE IT HAD TO BE LEFT UNTIL IT COULD BE TOWED BACK TO THE DEALER. *TR
Engine, Aug 2, 2014
VEHICLE DOES NOT START WHEN KEY IS TURNED. ELECTRICAL SYSTEMS COME ON BUT ENGINE DOES NOT CRANK. ENGINE FINALLY STARTS NORMALLY AFTER MULTIPLE ATTEMPTS TO TURN THE KEY (20+) AND THEN RUNS FINE. THIS PROBLEM USUALLY OCCURS AFTER THE CAR HAS NOT BEEN USED FOR SEVERAL HOURS, I.E. BEING PARKED IN THE GARAGE OVERNIGHT OR AFTER A SHIFT AT WORK. ONCE THE CAR STARTS, IT CAN USUALLY BE TURNED OFF AND THEN START AGAIN WITHOUT INCIDENT, AS LONG AS THE CAR HAS BEEN DRIVEN RECENTLY. THIS BEGAN AS A SPORADIC ISSUE BUT NOW HAPPENS NEARLY EVERY TIME I TRY AND START THE CAR IN THE MORNING OR AFTER WORK. THE CAR HAS BEEN TAKEN BACK TO THE DEALER TWICE BUT THEY ARE UNABLE TO IDENTIFY THE PROBLEM. BATTERY TESTS FINE AND NO ERROR CODES ARE REPORTED IN THE COMPUTER. *TR
Power train, Vehicle speed control, Aug 2, 2014
WHILE DRIVING ON THE ROAD, GOING ABOUT 40-50 MPH ON A SUNNY, HOT DAY IN JULY, THE TRACTION CONTROL SUDDENLY TURNED ON AND THE CAR STARTED TO DECELERATE. I FOUND IT ODD AS THE WEATHER WAS NOT INCLEMENT AND I HAD NOT HIT A POTHOLE SO I PULLED OVER SINCE THE CAR WAS AUTOMATICALLY SLOWING DOWN. I WAS LUCKY NOT TO HAVE BEEN IN AN ACCIDENT AS THERE WERE PLENTY OF CARS AROUND AND THIS WAS LESS THAN HALF A MILE FROM THE HIGHWAY THAT I WAS ABOUT TO TRAVEL. AFTER PULLING OVER, I TURNED THE CAR OFF TO TRY TO CLEAR THE TRACTION CONTROL AS IT SEEMED TO BE STUCK ON. THE CAR WOULD NOT TURN BACK ON (THE ENGINE WAS NOT TURNING ON THOUGH THE BATTERY WAS FINE). AFTER CALLING THE FORD AUTO CLUB AND HAVING HELP COME OUT, THE CAR GOT TOWED TO THE DEALERSHIP. THE ISSUE TURNED OUT TO BE WITH THE TRANSMISSION CONTROL MODULE THAT WAS COVERED UNDER THE ORIGINAL POWER TRAIN WARRANTY. *TR
Engine, Aug 1, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE ENGINE WOULD REV BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS ABLE TO RESTART AND OPERATED AS NORMAL. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RECALIBRATED THE TCM BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
Power train, Service brakes, Engine, Aug 1, 2014
THE VEHICLE DOESN'T AUTOMATICALLY SHIFT PROPERLY. IT DOESN'T SHIFT UP WHEN IT SHOULD AND REVS UP BADLY. THE SAME THING HAPPENS WHEN I GO DOWN LARGE HILLS. IT SHIFTS DOWN AND IT SHOULDN'T, SO THE ENGINE REVS AND I HAVE TO PUT IT IN NEUTRAL WHEN GOING DOWN HILLS. FURTHER, WHEN I AM PARKED ON A HILL, IT ROLLS BACK A BIT BEFORE STOPPING. LASTLY, THE BLUETOOTH MICROPHONE IS DYING AND SOUNDS TERRIBLE ON THE OTHER END. *TR
Power train, Jul 31, 2014
INTERMITTENTLY WHEN ACCELERATING THE TRANSMISSION FEELS LIKE IT IS STALLING OUT, SHAKES VIGOROUSLY, AND SHIFTS ROUGH. IN THOSE TIMES THE UNPREDICTABILITY OF THIS TRANSMISSION MAKES THE CAR VERY DANGEROUS TO DRIVE. *TR
Power train, Jul 31, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK AND BECAME UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION OIL SEAL WAS RUPTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,900.
Electrical system, Vehicle speed control, Engine, Jul 30, 2014
MY CAR WAS IN THE SHOP ABOUT 4X'S IN 1 MONTH. ISSUE BEGAN DRIVING ABOUT 45 MPH. WENT TO ACCELERATE FELT A SUDDEN JERK & NOTHING. LOOK DOWN TO SEE MY DRIVE LIGHT FLASHING & AM STEADILY DECREASING IN SPEED WITH NO WAY TO ACCELERATE, LIKE IN NEUTRAL. I LUCKILY WAS ABLE TO GET OUT OF ONCOMING TRAFFIC, PUT THE CAR IN PARK WHICH BEGAN TO FLASH. ACCELERATED A COUPLE TIMES TO BE SURE IT RESPONDED BEFORE DRIVING BUT THE SERVICE ENGINE LIGHT WAS ON. DRIVING AGAIN, ABOUT TO MAKE A LEFT TURN, NOT A MILE DOWN THE ROAD, SAME THING HAPPENED. THIS TIME PUT IT IN PARK, ACCELERATED & NOTHING. SHUT OFF MY CAR TO RESET IT & MY CAR WOULD NOT TURN ON. AFTER WAITING FOR THE TOW TRUCK, THE CAR WOULD JUST NOT TURN ON, EVERYTHING RELATED TO THE BATTERY WOULD TURN ON BUT THE CAR DIDN'T. IN THE SHOP THIS 1ST TIME A TOTAL OF 3 DAYS, STILL UNSURE ABOUT IT BEING FIXED (BECAUSE THEY JUST FIXED THE "ELECTRICAL" PART, NOT THE ISSUE) LO & BEHOLD WHEN I TURNED INTO MY NEIGHBORHOOD SAME THING HAPPENED (DRIVE LIGHT FLASHED & ACCELERATOR DIDN'T RESPOND). I GET HOME TO PARK & TURN ON MY CAR, AFTER ATTEMPTING TO TURN IT BACK ON, NOTHING. ANOTHER TOW TRUCK CAME THE NEXT MORNING TO GET IT, THIS TIME MY CAR WAS THERE 7 DAYS. AFTER 2 DAYS OF DRIVING THE SAME THING HAPPENED I WAS ON A HILL ALMOST BEGAN ROLLING BACKWARDS INTO ANOTHER CAR UNTIL I PUT IT INTO P & PULLED THE E BREAK. CAR WENT IN THEY STATED THAT THEY FIGURED IT OUT & I HOPED 3RD X'S THE CHARM. NOPE, I WAS ON A HIGHWAY HAD TO PULL OVER AWAY FROM ONCOMING TRAFFIC DECREASE THE RISK OF ME BEING HIT. 9 DAYS IN THE SHOP AFTER ORDERING A TRANSMISSION CONTROL MODULE FOR MY CAR & REPLACING IT, IT WORKS. ALTHOUGH I WAS JUST INFORMED THAT THE SAME THING IS NOW HAPPENING TO A FRIEND WITH A 2013 FORD FOCUS. IT'S SOMETHING THAT NEEDS TO BE LOOKED INTO BECAUSE LOOSING THE ABILITY TO ACCELERATE IN THE MIDDLE OF TRAFFIC IS VERY DANGEROUS LIFE THREATENING & SCARY. *TR
Power train, Structure, Jul 30, 2014
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO WATER LEAKAGE ON THE INSIDE PASSENGER SIDE. *SMD THE CONSUMER STATED TWO AFTER THE VEHICLE WAS SUPPOSEDLY FIXED, WATER LEAKED INSIDE AGAIN. THE CONSUMER CONTINUED TO DRIVE THE VEHICLE. THEN AT 13,000 MILES, THE VEHICLE STARTED TO SHUDDER AND SHAKE WHEN SHE ACCELERATED. THE CONSUMER THEN TRADED THE VEHICLE FOR ANOTHER A 2014 FORD FOCUS AND SHE EXPERIENCED THE SAME SHUDDER PROBLEMS. THE CONSUMER WAS INFORMED, THE AUTOMATIC TRANSMISSION, ALSO HAD A CLUTCH. *JB
Steering, Jul 28, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 75 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE STEERING ASSIST WARNING SENSOR ILLUMINATED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Steering, Power train, Jul 28, 2014
THE TRANSMISSION IS KNOCKING WHEN IT SHIFTS GEARS ESPECIALLY THE LOWER GEARS. IT STUTTERS REALLY BAD AS WELL. *JS
Fuel/propulsion system, Jul 27, 2014
BEGINNING IN APRIL, THE CAR HAS RANDOMLY BROKEN DOWN SEVERAL TIMES, WITH NO NOTICE, PUTTING MY SAFETY AND LIFE IN DANGER. CARS HAD TO COME TO A JOLTING STOP TO AVOID FROM HITTING ME AND ON ONE OCCASION A POLICE OFFICER ACTUALLY HAD TO INTERVENE TO SAFEGUARD ME FROM ONCOMING TRAFFIC. PLEASE SEE THE SEQUENCE OF EVENTS BELOW. OFRIDAY, APRIL 12TH-CAR BROKE DOWN IN A MAJOR INTERSECTION DURING RUSH HOUR TRAFFIC ENDANGERING MY LIFE AND THE OTHER DRIVERS AROUND ME. CARS WERE ZOOMING PASS AT HIGH SPEEDS AND BRAKING ABRUPTLY TO AVOID CRASHING INTO ME. OWEDNESDAY, JULY 2ND-CAR SUDDENLY DECELERATED WHILE I WAS DRIVING ACROSS A BRIDGE. ONCE AGAIN MY LIFE WAS ENDANGERED. I TRIED TO GET THE CAR TO ACCELERATE WITH RAPIDLY PUSHING DOWN ON THE GAS PEDAL, BUT NOTHING HAPPENED. THE CAR EVENTUALLY CAME TO A STOP AND I WAS FORCED TO TURN THE CAR OFF WHILE STILL IN THE MIDDLE OF THE STREET AND RESTART IT. AFTER GETTING THE CAR STARTED I DROVE IT BACK TO THE DEALERSHIP HOPING THEY COULD RESOLVE THE ISSUE. UNFORTUNATELY, THE MECHANIC WAS UNABLE TO FIND ANYTHING THROUGH THE DIAGNOSTIC READING OR MULTIPLE TEST DRIVES. OMONDAY, JULY 7TH-CAR BEGAN TO DECELERATE WHILE DRIVING ON A BUSY STREET. I IMMEDIATELY PULLED OVER TO TURN THE CAR OFF. WHEN I WAS ABLE TO START THE CAR AGAIN I DROVE IT TO CARMAX. ON THE WAY THERE I HAD TO DRIVE THE CAR AT A SLOW SPEED TO PREVENT THE CAR FROM CUTTING OFF ON ME AGAIN. ALSO, SINCE THE AC SEEMED TO WORSEN THE ACCELERATION OF THE CAR I TURNED IT OFF AND DROVE THE CAR FOR 15 MINUTES IN THE SEARING HEAT. IN THE END THE CAR WAS WITH THE FORD DEALER FROM FRIDAY, JULY 7TH TO TUESDAY, JULY 22ND. OFRIDAY, JULY 25TH- CAR BROKE DOWN IN MIDDLE LANE OF HIGHWAY 64E RIGHT BEFORE ENTERING THE HAMPTON ROADS BRIDGE TUNNEL. CARS SWERVED TO PREVENT FROM HITTING ME AND ONCE AGAIN MY LIFE AND THE LIVES OF OTHERS WAS PUT IN JEOPARDY. *JS
Vehicle speed control, Jul 25, 2014
THE ENGINE SEEMS TO RACE AT TIMES AND WHILE THE RPM ARE RISING TO CAR DOES NOT ACCELERATE. ALSO WHEN I AM AT A RED LIGHT IT WILL EITHER SHUTTER OR LURCH FORWARD OCCASIONAL. WHEN I TOOK IT FOR SERVICE THEY TOLD ME THIS WAS A NORMAL FUNCTION OF THE DUAL CORE TRANSMISSION. HOWEVER IT SEEMS TO ME THAT IF THIS WERE TRUE THE FREQUENCY WOULD NOT BE INCREASING AND I WOULD NOT NOTICE IT WHEN I M DRIVING. THANK YOU I HOPE YOU CAN DO SOMETHING TO HELP. *TR