2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Power train, Engine, Feb 16, 2014
THE TRANSMISSION "SKIPS, FLUTTERS OR JUST NOT KICK IN" WHEN MOVING FROM A STOPPED POSITION TO AN ACCELERATED SPEED. SEEMS LIKE THE TRANSMISSION STALLS OUT AND THEN GRABS. IT DOES IT QUITE OFTEN AND I WAS ALMOST REAR-ENDED ON SEVERAL OCCASIONS SO FAR BY THIS HICK-UP IN THE TRANSMISSION. I AM GOING TO TAKE IT BACK TO BAXTER FORD IN OMAHA AND SEE IF THE PROBLEM CAN BE FIXED OR NOT. THEY MAY GET THE CAR BACK. *TR
Tires, Wheels, Feb 13, 2014
DRIVING A 2012 FORD FOCUS AVIS RENTAL AT APPROXIMATELY 5 MPH IN A LOWE'S PARKING LOT. I TURNED TO PARK THE VEHICLE AND THE SIDEWALL OF THE LEFT FRONT TIRE, A CONTINENTAL -CONTI 215/55/16-CONTI PRO, BRUSHED THE CONCRETE CURBING AND THE SIDEWALL BLEW. THE TIRE COULD NOT BE REPAIRED, HAD TO BE REPLACED. AVIS WANTS $200+ TO REPLACE A TIRE THAT SEEMS TO HAVE A SERIOUS SIDEWALL PROBLEM; A TIRE THAT SHOULD NOT HAVE BEEN INSTALLED ON A RENTAL IN THE FIRST PLACE. *TR
Power train, Engine, Feb 8, 2014
I PURCHASED THIS VEHICLE ON MARCH 21, 2012 AND FIRST TOOK IT INTO THE DEALERSHIP APRIL 4, 2012 BECAUSE THE TRANSMISSION BOGGS FOR THE STARTUP 0 TO APPROXIMATELY 20 MPH. THIS CREATED A SAFETY HAZARD WHEN PULLING INTO ONCOMING TRAFFIC BECAUSE THE VEHICLE HAD NO POWER, ESPECIALLY WHEN IN A STOPPED POSITION. PASSING VEHICLES WAS UNSAFE IF YOU WERE IN THE LOWER GEARS OF THE TRANSMISSION DUE TO LACK OF POWER. ANOTHER SAFETY HAZARD IS THAT THE VEHICLE DRIFTS BACKWARDS WHEN I TAKE MY FOOT OFF OF THE GAS PEDAL, AS IF IT WAS A STANDARD SHIFT TRANSMISSION. THIS WAS ESPECIALLY DANGEROUS ON A HILL OR A GRADE . THIS VEHICLE ALSO DRIFTS BACKWARDS WHEN YOU PUT YOUR VEHICLE IN PARK AND RELEASE THE BRAKE PEDAL, CAUSING DANGER TO PEDESTRIAN OR VEHICLES BEHIND YOU. I HAVE TAKEN THIS VEHICLE BACK NUMEROUS TIMES SINCE I HAVE OWNED IT FOR THE SAME TYPES OF PROBLEMS WITH THE TRANSMISSION (NOW AT VARIOUS SPEEDS) AND DRIFTING BACKWARDS. THE DEALERSHIP HAS MADE NUMEROUS ADJUSTMENTS AND CHANGES TO THE TRANSMISSION, BUT TO DATE THIS VEHICLE BASICALLY REMAINS, IN MY OPINION, A SAFETY HAZARD. TO DATE, FORD COMPANY STATES THAT ALL OF THE ABOVE HAS A REASON AND STATES THAT IT IS "NORMAL" FOR THIS NEW TYPE OF TRANSMISSION. IN MY OPINION, THIS TRANSMISSION EVOLVED TO SAVE GAS, NOT LIVES. *TR
Power train, Engine, Feb 6, 2014
TL* THE CONTACT OWNS A 2012 FORD FOCUS SE. THE CONTACT STATED WHILE DRIVING, THE CAR WOULD VIOLENTLY SHUDDER AND SHAKE, A GRINDING NOISE COULD BE HEARD IN THE FRONT OF THE VEHICLE AND IT STALLED INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE CONTROL MODULE WAS DEFECTIVE AND A NEW SEAL WAS INSTALLED. THE DEALER REPAIRED THE DEFECT; HOWEVER, A DAY AFTER PICKING UP HER VEHICLE THE FAILURES PERSISTED. WHILE DRIVING SHE ALSO HEARD A "CLUCKING" NOISE IN THE SAME PLACE SHE PREVIOUSLY HEARD THE GRINDING NOISE. THE VEHICLE WAS TOWED AGAIN BACK TO THE DEALER WHO STATED THAT THEY COULD NOT FIND ANY DEFECTS SHE "JUST HAVE TO GET USE TO HER VEHICLE". WHEN THE CONTACT DROVE THE VEHICLE HOME THE TRANSMISSION OVER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 MILES. UPDATED 04/17/14*LJ THE CONSUMER STATED THE TRANSMISSION WAS REPLACED. HOWEVER, THE SHUDDER CONTINUED. UPDATED 05/20/14
Steering, Power train, Feb 5, 2014
I PURCHASED FORD FOCUS USED- ONE YEAR OLD- WITH 16500 MILES. THREE TIMES IT STOPPED AS I WAS TURNING LEFT IN ONCOMING TRAFFIC. ONE TIME I BACKED UP AND IT WOULD NOT GO INTO GEAR. OTHER TIMES IT WOULD NOT SHIFT GEARS ON HILLS OR ON RAMPS TWO TIMES ON MY STEEP DRIVEWAY IT CAME OUT OF GEAR. BROUGHT TO SHOP NUMEROUS TIMES - TOLD NOTHING WAS WRONG REPEATEDLY. I GOT RID OF CAR AFTER 13 MONTHS AND TOOK A FINANCIAL HIT BUT NOW I AM DRIVING A SAFE CAR. THE DIFFERENCE IS AMAZING AND I AM SIMPLY DRIVING A CHEVY CRUZE SO NOT AN EXPENSIVE CAR IN COMPARISON. FOCUS IS DANGEROUS TO DRIVE! *TR
Power train, Feb 5, 2014
THE TRANSMISSION WOULD NOT DOWNSHIFT AND THE RPM RACED TO 6500RPM WITH OUT INCREASE IN SPEED. *TR
Power train, Jan 24, 2014
FULL CHARGE, ENTERED READY TO DRIVE MODE, SELECTED REVERSE AND CAR SHUT DOWN. READY TO DRIVE INDICATOR OFF. PLACED BACK IN PARK, PRESSED STOP BUTTON, DEPRESSED BRAKE PEDAL, PRESSED START BUTTON AND CAR INDICATED READY TO DRIVE AGAIN. SELECTED REVERSE AND IT WORKED NORMALLY. SEPARATE INCIDENT, ONE WEEK PRIOR. 5 MILES OF RANGE REMAINING WHILE PULLING INTO DRIVEWAY UP A HILL. PRESSED ACCELERATOR AND LEFT DISPLAY SHOWED STOP SAFELY NOW, AND POWER WAS REMOVED. CAR STALLED ON HILL, READY TO DRIVE INDICATOR OFF. PLACED BACK IN PARK, SET HAND BRAKE, SHUT OFF CAR. DEPRESSED BRAKE, PRESSED START BUTTON, AND READY TO DRIVE INDICATOR FAILED TO TURN ON. TURN CAR BACK OFF AND WALKED INSIDE. CAME BACK AFTER DINNER (30 MINUTES) AND EVERYTHING POWERED UP LIKE NORMAL. PULLED INTO GARAGE AND STARTED LEVEL 1 CHARGING. *TR
Power train, Electrical system, Engine, Jan 21, 2014
MY CAR HAS ALMOST GOTTEN ME IN 3 ACCIDENTS AND IT ROLLS BACK ON HILLS I WAS PULLING INTO A DRIVE WAY AND IT STARTED TO ROLL BACK THEN IT SLOWED DOWN AND THERE WAS A LOAD NOISE AND WE STARTED ROLLING BACKWARDS IT WAS JUST A DRIVE WAY. THE CAR HAS ABSOLUTELY NO POWER AT ALL IT STUTTERS AND WHEN YOU ARE DRIVING IN BUSY PLACES AND YOUR CAR WONT PICK UP ENOUGH TON ENTER ON THE HIGHWAY OR FREEWAY ITS SCARY AND ITS UNSAFE IT WILL SHAKE THE WHOLE CAR WHEN IT PULLS BACK AND STUTTERS. IT IS AWFUL AND I WENT ON A 3 HOUR DRIVE TO GO ON VACATION I ACTUALLY RENTED A CAR INSTEAD OF TAKING MY BRAND NEW CAR THAT I GOT TO LAST ME YEARS FRO NOW WAS THE PLAN IF IT MAKES IT ANOTHER 1 YEAR I WILL BE SURPRISED VERY DANGEROUS FORD. *TR
Power train, Traction control system, Engine, Jan 18, 2014
AFTER ABOUT 30-45 MINS OF DRIVING THE CAR WILL BEGIN TO SHUDDER GOING FROM 1ST TO 2ND GEAR. IT OCCURS MOST NOTICEABLY DRIVING FROM A STOP. I HAVE BROUGHT MY CAR IN NUMEROUS TIMES AND HAVE BEEN TOLD NUMEROUS EXCUSES. AT THIS TIME IT IS GETTING ANNOYING, HOWEVER IT BECOMES A CONCERN WHEN TURNING ONTO ROADS BECAUSE IT DOES NOT PRODUCE ANY POWER DURING THIS TIME. ITS ONLY A MATTER OF TIME BEFORE A ACCIDENT OCCURS BECAUSE OF THIS ISSUE. THERE NEEDS TO BE A RECALL ON THE TRANSMISSION ON THE 2012 FORD FOCUS. UPDATED 03/25/14*LJ ALSO, AN OIL LEAK WAS FOUND, THE VEHICLE WOULD SHUDDER IN REVERSE AND IT FELT AS THOUGH THE TRACTION CONTROL WAS ENGAGING. *TR
Seats, Jan 18, 2014
REPAIR DRIVERS SIDE SEAT WILL NOT ADJUST FORWARD OR BACKWARDS. REPLACED TRACK ASSEMBLY. FOR ABNORMAL ACCESS TO TRACK AIR DUCT CAME LOOSE AND LOCKED UP AND BROKE TRACK ASSEMBLY. SECOND ISSUE STARTED AT LOWER MILEAGE BUT CONTINUED DRIVING AND GOT WORSE AND AT 35500 MILES TOOK FOCUS TO DEALERSHIP WITH TRANSMISSION SHUTTERING JERKING AND MAKING NOISES. THEY REPROGRAMMED THE COMPUTER. BEFORE REPROGRAMMING I WAS GETTING 34.2 MILES TO THE GALLON AFTERWARDS GETTING WORSE NOISES JERKS AND MILEAGE DOWN TO 28.6. TOLD ME THEN AT THE TIME OF REPROGRAMMING THAT THEY WOULD ORDER THE CLUTCH TO BE REPLACED BUT IT WOULD TAKE TWO MONTHS TO GET THE PARTS AND IT WAS OK TO DRIVE TILL THEN. I DRIVE 64 MINIMUM HIGHWAY MILES EVERY WORK WEEK. SERIOUSLY CONCERNED ABOUT SAFETY AND BEING STRANDED ON THE SIDE OF THE INTERSTATE, MY WIFE DRIVES THIS CAR. THIS WAS DECEMBER 2013, REPROGRAMMING. *TR
Steering, Jan 13, 2014
THE ALUMINUM TRIM ON THE STEERING WHEEL WHERE THE DRIVER CAN REST HANDS IS SPLINTERING OFF. IT IS SHARP AND JAGGED METAL. IT CUT THREE OF MY FINGERS DEEPLY. FORD WILL NOT WARRANTY THIS EVEN THOUGH MANY MANY OWNERS ARE COMPLAINING OF THE DEFECT. *TR
Air bags, Jan 4, 2014, crash
FRONT END COLLISION AT 45 MILES PER HOUR AND DRIVER AIRBAG DID NOT DEPLOY. *TR
Power train, Electrical system, Jan 4, 2014
WE TOOK OUR CAR IN YESTERDAY BECAUSE THE ENGINE KEPT LURCHING AND STALLING. THEY SAID IT WAS THE POWER TRAIN, AND THAT IT WAS A PROBLEM WITH THE COMPUTER. THE BERGE FORD DEALERSHIP REPROGRAMMED THE COMPUTER, AND TODAY WHEN I GOT IN THE CAR THE RADIO WAS ON. I JUST UNLOCKED IT AND OPENED THE DOOR, AND THE RADIO CAME ON. THE KEY WAS NOT IN THE CAR AT ALL, AND THE ONLY THING I DID WAS UNLOCK IT WITH THE REMOTE AND OPEN THE DOOR. I DID NOT HAVE THIS PROBLEM PRIOR TO THEM "REPROGRAMMING" IT TO FIX THE POWER TRAIN/TRANSMISSION PROBLEM. THEN WHEN I STARTED TO DRIVE IT THE ENGINE SEEMED SLUGGISH AND IT SEEMED TO BE LURCHING AGAIN, BUT NOT STOPPING FOR AN INSTANT LIKE BEFORE. SO I WENT FROM HAVING TRANSMISSION/POWER TRAIN PROBLEMS, AND A SEAT BELT PROBLEM TO HAVING THEM BOTH WITH A COMPUTER PROBLEM ADDED IN... I'M NOT A COMPUTER ENGINEER, BUT WHEN A PIECE OF EQUIPMENT HAS HARDWARE PROBLEMS IT WOULD MAKE SENSE TO REPLACE OR FIX THE HARDWARE INSTEAD OF REPROGRAMMING THE SOFTWARE. I'LL BE TAKING IT BACK IN, AND WHILE THE COMPUTER IS OUT OF WARRANTY I THINK I SHOULD BE ABLE TO GET THEM TO LOOK AT IT AND FIX IT WITHOUT CHARGING ME BECAUSE THEY CAUSED THE PROBLEM. *TR
Seat belts, Jan 2, 2014
THE DRIVER'S SIDE SEAT BELT TONGUE WOULDN'T GO INTO THE BUCKLE LIKE NORMAL. IT TOOK A LOT OF EFFORT TO SHOVE IT IN, AND HAVE IT ACTUALLY CLICK. THEN SEPARATING THE PARTS OF THE BUCKLE WAS ALSO DIFFICULT. SOMETIMES IT'S EASIER TO GET IT TO WORK, AND OTHER TIMES IT FEELS LIKE I'M HAVING A WRESTLING MATCH. WE TOOK IT TO THE FORD DEALERSHIP WHEN WE WERE HAVING PROBLEMS WITH THE POWER TRAIN, AND THEY TOLD US IT WOULD COST $55 JUST TO LOOK AT IT. THERE IS NOTHING JAMMED INSIDE THE BUCKLE, BUT FEELS MORE LIKE THE INSIDE HOOK ISN'T REACTING CORRECTLY TO THE TONGUE. THERE IS ALSO A FRAYED EDGE TO THE SEAT BELT BUCKLE THAT MAKES IT LOOK REALLY CHEAP. I'M PRETTY SURE THAT WITH IT BEING A SAFETY FEATURE THAT IT SHOULDN'T COST US ANYTHING, AND THEY SHOULD BE TAKING THIS SERIOUSLY BECAUSE IT MOST LIKELY IS A DEFECTIVE PART THEY ISSUED. I GUESS THEY DON'T CARE ABOUT OUR SAFETY OVER MAKING A QUICK BUCK OFF OF US. *TR
Power train, Jan 2, 2014
I WAS SLOWING DOWN TO PULL INTO A FREEWAY ON RAMP TURN LANE, AND THE CAR SUDDENLY LURCHED. IT KEPT DOING THIS OVER THE COURSE OF 3 MONTHS ON AND OFF WHEN WE WOULD DRIVE AT SLOWER SPEEDS. WE TOOK IT INTO THE FORD DEALERSHIP, AND THEY SAID IT WAS A COMPUTER REPROGRAMMING ISSUE. THEY REPROGRAMMED THE COMPUTER TODAY, BUT I'M EXTREMELY DOUBTFUL THAT IT'S GOING TO FIX THIS BASED OFF OF WHAT OTHER PEOPLE HAVE STATED HAPPENED TO THEM. THEY JERKED AROUND WITH US AND TOLD US THAT IT WAS IN WARRANTY FOR THE POWER TRAIN, BUT IF IT WAS ANYTHING ELSE WE WOULD OWE $110 FOR THEM TO JUST LOOK. WE BOUGHT THE CAR USED IN SEPTEMBER 2013, AND HAD PROBLEMS WITH IT STARTING IN OCTOBER 2013. IT HAD 43,000 MILES ON IT WHEN WE BOUGHT IT, AND HAS ABOUT 47,000 NOW. MY LAST CAR WAS A 2004 HYUNDAI ELANTRA, AND IT HAD VERY FEW PROBLEMS FOR THE 9 YEARS I HAD IT. I ONLY STOPPED DRIVING IT BECAUSE OF A SEMI-TRUCK DRIVER'S ILLEGAL ACTIONS THAT TOTALED IT. I REGRET WASTING MY MONEY ON THIS PIECE OF JUNK. *TR
Engine, Dec 26, 2013
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400. THE VIN WAS UNAVAILABLE. UPDATED 2/11/14*CN
Power train, Structure, Dec 26, 2013
TRANSMISSION SHUTTERS CAUSING WHOLE CAR TO SHAKE. ACTS AS IF THE FLY WHEEL IS GLAZED OVER AND CLUTCH CAN NOT ENGAGE PROPERLY, THIS IS TURN CAUSED A BODY VIBRATION MAKING A LOUD VIBRATION NOISE. FORD KNOWS OF THIS PROBLEM AND HAS YET TO HAVE A RECALL TO MAKE A PERMANENT FIX. FORD REPLACED A CLUTCH PACK IN MY CAR BUT THE DESIGN IS FLAWED - THIS WILL HAPPEN AGAIN AND AT MY EXPENSE. FORD AGREED TO EXTEND MY WARRANTY MILEAGE BUT NOT THE TIME IN WHICH USE SAID MILEAGE. THE ORIGINAL WARRANTY WAS 60K OR FIVE YRS. NOW ITS 100K OR FIVE YRS, TWO OF WHICH ARE GONE. INCREASING THE MILEAGE DOES NOTHING FOR ME THE WARRANTY STILL EXPIRES AT THE SAME TIME. FORD IS WELL AWARE OF THIS PROBLEM IN THE FIESTA AND FOCUS MODELS. I'M A PROFESSIONAL MECHANIC FOR OVER 25 YRS. I'VE TALKED WITH SEVERAL FORD SHOPS AND THEY ARE VERY AWARE OF THIS ISSUE. I SPOKE WITH THE OWNER OF THE DEALERSHIP I BOUGHT THE CAR FROM AND HE EVEN STATED THAT WAS THE NO.1 TOPIC AT A FORD CONVENTION IN VEGAS THIS YR. THIS IS SIMPLY A POOR DESIGN AND FORD WANTS THE CUSTOMER TO PAY FOR IT. MY CAR STARED THIS PROBLEM AROUND 13K AND FORD HAS BEEN YANKING ME AROUND FOR ANOTHER 13K BEFORE PUTTING IN THE REPLACEMENT PARTS THAT ARE NO DOUBT GOING TO FAIL AGAIN. MY GAS MILEAGE IN TOWN WENT FROM 33.5 TO 24.5 AND THIS WAS ALSO ACCEPTABLE TO FORD - NOT ME. THIS NEEDS TO BE FIXED RIGHT AWAY BEFORE A TOTAL TRANSMISSION FAILURE KILLS SOMEONE. *TR
Tires, Dec 21, 2013
DRIVER SIDE FRONT TIRE LOST PRESSURE 2 TWICE IN THE WEEK AS INDICATED BY TPS. THEN THE TIRE LOST ALL AIR OVERNIGHT. TOOK TIRE FOR REPAIR/ DISCOVERED THAT THE TIRE WAS NOT REPAIRABLE BECAUSE IT HAD SIDE WALL LEAK. CLOSE INSPECTION REVEALED SOME STEEL WIRE THAT HAD DISLODGED FROM ITS EMBEDDED POSITION THE SURFACE OF THE TIRE. ALSO NOTICES OTHER AREAS WHERE THE STEEL WIRES WERE STILL EMBEDDED IN THE TIRE BUT ALSO VISIBLE IN SOME AREAS. *TR
Service brakes, Engine, Dec 16, 2013
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE SITTING AT A RED LIGHT, SHE ATTEMPTED TO ACCELERATE BUT THE PARKING AID MALFUNCTION, CHECK ENGINE AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,300.
Visibility, Dec 16, 2013
THE REAR WINDOW SHATTERED WHILE THE VEHICLE WAS PARKED. I BELIEVE IT WAS FROM THE COLD WEATHER AFTER USING THE REAR DEFROST. *TR
Power train, Dec 10, 2013
I WENT TO THE FORD DEALERSHIP WHERE I BOUGHT MY CAR THE FIRST FEW WEEKS I HAD IT. IT ROLLS BACK WHEN ON AN INCLINE. THE DEALERSHIP SAYS THIS IS NORMAL BECAUSE THE TRANSMISSION IS LIKE THAT OF A STANDARD TO TAP THE BRAKE AND IT SHOULD STOP ROLLING. IT STILL DOES IT ON INCLINES AM STILL NOT CONVINCED THAT ITS "NORMAL" FOR AN AUTOMATIC TO DO THAT, BUT IF NO RECALL FOR THIS PROBLEM AT LEAST OTHER READERS WILL BE INFORMED. *TR
Power train, Dec 6, 2013
THE VEHICLE "POPPED" OUT OF GEAR AND BECAME UNRESPONSIVE TO THROTTLE. IT TOOK THE VEHICLE ABOUT 20 SECONDS TO RECOVER. THIS IS THE 4TH OCCURRENCE IN 6 WEEKS. *TR
Suspension, Power train, Engine, Dec 1, 2013
THIS IS AN ONGOING PROBLEM!!!! MY VEHICLE VIBRATES WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP. IT HESITATES AND DOES NOT WANT TO ACCELERATE AND IT APPEARS TO NOT WANT TO SHIFT GEARS. DOES THE SAME THING AT LOW SPEEDS AS WELL.WHEN PULLING OF FROM A STOP POSITION SOUNDS LIKE A RATTLING OR SOMETHING MAKING A CRANKING NOISE. ALSO CAR STALLS AT TIMES. TAKING OFF FROM STOP SIGN CAR STALLS WHEN GAS IS PRESSED. MY CAR ROLLS BACK WHEN TAKING OFF FROM AN INCLINE AND A FLAT SURFACE. *TR
Steering, Nov 29, 2013
WHILE TURNING THE STEERING WHEEL, MY LEFT HAND MIDDLE FINGER WAS SLICED OPEN BY A SILVER TRIM PIECE AROUND THE HORN/RADIO CONTROL AREA. SPECIFICALLY, THE SILVER PIECE IS LIKE A FOIL TYPE COVERING WITH A RAISED EDGE WHICH IS SHARP LIKE A RAZOR BLADE. ONCE I WAS CUT, I PULLED OVER TO SEE WHAT HAD CUT ME AND I REALIZED IT WAS THE SILVER TRIM. UPON FURTHER INSPECTION, I WAS ABLE TO PEEL THE SILVER PIECE BACK SINCE IT IS LIKE TIN FOIL AND REMOVE IT. UPON FURTHER INSPECTION, I NOTICED OTHER AREAS AROUND THE STEERING WHEEL WITH THE SAME ISSUE FOR THE SILVER PIECE BEING RAISED. FURTHER SEARCH ON THE INTERNET REVEALED THIS IS A COMMON COMPLAINT. I AM BRINGING MY CAR TO THE DEALER TODAY (11-29-13) TO TAKE A LOOK AT THE STEERING WHEEL. *TR
Vehicle speed control, Electronic stability control (ESC), Nov 25, 2013
PULLING ON TO A MAIN STREET IN THE RAIN, WHEN I TRIED TO ACCELERATE MOVE ALONG WITH THE SPEED OF TRAFFIC THE WHEELS STARTED SPINNING AND THE CAR STARTED A LOUD BANGING NOISE AND LURCHING. I WAS HAVING DIFFICULTY CONTROLLING THE VEHICLE AND HAD TO RELEASE THE ACCELERATOR QUICKLY TO AVOID LOSING CONTROL. TRAFFIC HAD TO SWERVE AROUND ME TO AVOID A COLLISION. THE MALFUNCTION OF THE TRACTION/STABILITY CONTROL MADE MORE DIFFICULT TO CONTROL THE CAR. *TR