2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Electrical system, Aug 8, 2013
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKED WITH THE KEYS IN THE IGNITION, THE CENTRAL LOCKING SYSTEM AUTOMATICALLY LOCKED WHILE A CHILD WAS INSIDE THE VEHICLE. THE POLICE WERE CONTACTED FOR ASSISTANCE HOWEVER, A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING WHERE UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 35,600.
Power train, Structure, Aug 7, 2013
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE MANUAL TRANSMISSION STALLING AND LOOSING POWER WHEN APPROACHING AN INCLINE AND WHEN DRIVING IN STOP AND GO TRAFFIC. *SMD THE CONSUMER STATED THERE WERE NOISES COMING FROM THE DOOR PANELS, AND DASH AREA. ALSO, THERE WAS A VIBRATION AT THE TOP OF THE SEAT BELT AREAS AND CENTER CONSOLE.
Seat belts, Aug 5, 2013
I WAS TRYING TO GET OUT OF MY VEHICLE AND THE SEAT BELT WOULD NOT UNLATCH ITSELF, I TRIED EVERYTHING I COULD, IT WOULD NOT RELEASE, UNTIL I YANKED IT OUT, NOW IT WILL NOT LATCH ALWAYS AND WILL NOT UNLATCH. *TR
Electrical system, Equipment adaptive/mobility, Aug 5, 2013
MYFORDTOUCH: UNABLE TO BE HEARD WHEN I CALL FROM THE CAR USING MY BLUETOOTH CONNECTED PHONE (3 DIFFERENT PHONES USED WITH SAME OUTCOME). WHEN DRIVING IN THE CAR, DIRECTIONS, TRAFFIC, AND TRYING TO GET THE OPERATOR IS NOT POSSIBLE. (NOTE: DIRECTIONS SOMETIMES WORK IF THE CAR IS NOT MOVING.) I TRIED WORKING WITH MY DEALERSHIP (BOB MAXEY FORD IN HOWELL, MI, VISITING THEM MANY TIMES. THE LAST TIME I WAS THERE, THEY BROUGHT IN A FORD ENGINEER (BECAUSE I HAD ESCALATED MY NEED WITHIN THE FORD COMPANY). AFTER THAT IT WORKED "MOST OF THE TIME" FOR A WEEK, WHEN ALL FOUR QUADRANTS ON MY SCREEN SHOWED POWER OFF FOR ABOUT 10 MINUTES THEN SLOWLY EACH QUADRANT POWERED UP. FROM THEN ON I WAS BACK TO WHERE I WAS BEFORE IE NO TRAFFIC, DIRECTIONS, OPERATOR, AND PHONE USE. BOB MAXEY FORD'S SERVICE MANAGER TOLD ME ON MY LAST VISIT THAT THERE WAS NOTHING MORE THEY COULD DO.............I'VE HAD IT!! I'VE PAID FOR SOMETHING THAT DOESN'T WORK.......... :( *TR
Power train, Jul 29, 2013
HAVE HAD ISSUES WITH THIS CAR SINCE AFTER PURCHASING IT NEW ON 12/31/11. 06/08/12, 7148K MI, CAR SHIFTING AT INCORRECT TIMES, CAR WOULD JERK WHEN SHIFTING, AND ROLL BACK AT TIMES ON FLAT SURFACES AND AT TRAFFIC STOPS. ALSO CAR WOULD SHUTTER. SERVICE REPAIR, OPEN RECALL PCM FOR INCORRECT SHIFT/JERKING. 10/16/12-10/17/12, 10437K MI, CAR WOULD MAKE A GRINDING NOISE, NOTICED MOSTLY WHEN TURNING, BUT NOT ALWAYS ONLY WHEN TURNING. SOMETIMES CAR SEEMS LIKE IT WAS A MANUAL SNUBBING OUT. ALSO THE MPG INDICATOR WOULD NOT FLUCTUATE AND STAYED AT 29.9MPG, HAD BEEN STUCK AT 29.9 MPG FOR A FEW MONTHS. SERVICE REPAIR = REPLACE BOTH FRONT SPRINGS AND BEARINGS. 11/05/12-11/07/12, 10950K MI, LAST REPAIR DID NOT FIX THE GRINDING NOISE. MAKES THIS GRINDING NOISE ALSO WHEN TAKING OFF FROM A STOP. WHEN SHIFTING FROM 1ST TO 2ND GEARS. SERVICE TECHNICIAN SAID THEY COULD HEAR IT SOMETIMES, BUT COULD NOT FIGURE OUT WHAT THE PROBLEM WAS AND INSTRUCTED ME TO KEEP DRIVING THE CAR UNTIL IT MADE THE NOISE ENOUGH FOR THEM TO DETERMINE THE PROBLEM. 05/15/13-05/17/13, 13514K MI, CAR WOULD HAVE TROUBLE ACCELERATING, WAS JERKING WHEN TAKING OFF FROM STOPS, MADE GRINDING NOISES WHEN SHIFTING GEARS. 06/12/13, 14103K MI, SINCE CLUTCH REPLACED CAR ROLLS BACK, ON A FLAT SURFACE AND MY CAR ALMOST ROLLED INTO THE CAR BEHIND ME. 07/17/13-07/18/13, 16007K MI, WHEN CAR SHIFTS GEARS IT IS JERKING REALLY BADLY, CAUSING PASSENGERS UPPER BODY TO JERK FORWARD AWAY FROM THEIR SEAT. SHUTTERING AND THE CAR MAKES A BAD GRINDING NOISE WHEN SHIFTING. ONE INSTANCE I WAS ACCELERATING FROM A STOP, AND GOT HALF WAY THROUGH FIRST GEAR AND THE CAR STOPPED ACCELERATING. CAR ACCELERATING BEHIND ME ALMOST REAR-ENDED MY CAR. 7/18/2013, 16043K MI, SHUTTERING STILL THERE. AS I EASED OFF THE ACCELERATOR TO MERGE INTO TRAFFIC, THE CAR CONTINUED TO ACCELERATE FOR SEVERAL SECONDS AFTER REMOVING MY FOOT FROM THE ACCELERATOR. SAFETY ISSUE! *TR
Steering, Jul 27, 2013
THE POWER STEERING ASSIST FAILS WHILE DRIVING AT SPEED. IT JUST CUTS OFF AND STEERING BECOMES EXTREMELY DIFFICULT. RESTARTING THE CAR SEEMS TO RESET THE PSA AND I CAN DRIVE AGAIN. BUT THIS HAS HAPPENED 7-8 TIMES OVER THE PAST YEAR. I'VE GONE TO THE FORD DEALERSHIP 3 TIMES, AND EACH TIME THEY ACKNOWLEDGE THE ERROR, BUT CANNOT REPLICATE IT AND THEY DO NOT MAKE ANY CORRECTIVE REPAIRS OR ACTION. THEY JUST EXPECT ME TO DRIVE OFF WITH THE CAR WITH THE UNDERLYING PROBLEM STILL IN EXISTENCE - AND THEY'RE AWARE OF THE PROBLEM! AND THEY DO NOT APPEAR TO BE RESEARCHING IT. THIS IS MY FAMILY CAR, AND THIS IS JUST IRRESPONSIBLE OF FORD. PSA IS NOT AN OPTIONAL FEATURE THAT WE CAN LIVE WITHOUT. WE'VE BEEN FORTUNATE THAT THESE FAILURES HAVE OCCURRED UNDER 45MPH AND ON MOSTLY STRAIGHT RESIDENTIAL ROADS. WHAT ABOUT HIGHWAY SPEEDS OR AT A SHARP BEND? WILL IT TAKE LIVES LOST BEFORE THEY EVEN BEGIN TO FIX THE PROBLEM? AND GOOGLE SEARCHES SHOW THAT THIS IS NOT AN ISOLATED PROBLEM AND MANY OTHERS ARE GIVEN THE SHRUG OFF. FORD KNOWS THIS IS A PROBLEM, BUT ARE NOT ADDRESSING IT PROPERLY. PLEASE HELP. *TR
Power train, Electrical system, Vehicle speed control, Jul 25, 2013
OUR 2012 FORD FOCUS ELECTRIC TOTALLY SHUTDOWN AFTER RECEIVING THE STOP SAFELY NOW WARNING ALERT. CAR SHUT DOWN IN TRAFFIC WITHIN 30 SECONDS OF RECEIVING THE WARNING. WE HAD NO TIME TO REACT OR PULL THE CAR SAFELY TO THE SIDE OF THE ROAD. THIS IS CLEARLY A SAFETY ISSUE. *TR
Power train, Jul 23, 2013
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED A PROBLEM WITH THE TRANSMISSION OCCURRED, A DAY AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE STARTED MAKING A GRINDING NOISE AT 3RD AND 5TH GEARS. THE DEALER CALIBRATED THE TRANSMISSION ONE MONTH LATER. TWO WEEKS LATER, THERE WAS A CHATTER COMING FROM THE TRANSMISSION. FORD STATED THE TRANSMISSION WAS PERFORMING AS DESIGNED. A YEAR LATER, THE TRANSMISSION JERKED AND SLIPPED. THE DEALER VERIFIED THE PROBLEM, AND MADE THE NECESSARY REPAIRS. THE CONSUMER STATED THE PROBLEM IS STILL ONGOING.
Steering, Structure, Jul 22, 2013
THE CHROME METALLIC TRIM ON THE STEERING WHEEL BEGAN PEELING OFF AROUND THE EDGE. PIECES OF SHARP METAL CUT INTO MY FINGERTIPS ON A NUMBER OF OCCASIONS. *TR
Power train, Jul 20, 2013
WHEN WE DROVE THIS BRAND NEW FORD FOCUS OFF THE DEALER LOT WE NOTICED A SUDDEN JERK IN THE TRANSMISSION. WE DID NOT KNOW IF THIS WAS A FLUKE OR NORMAL SO WE DROVE IT ABOUT A THOUSAND MILES. THE TRANSMISSION BEGAN TO JERK MORE, JUMP, STALL, HESITATE, AND REV UP NEEDLESSLY AND SEEM TO GET STUCK IN GEAR. WE TOOK IT BACK TO THE DEALER WITH OUR COMPLAINTS AND THEY REPROGRAMMED THE COMPUTER AND TOLD US TO GIVE IT ANOTHER THOUSAND MILES TO IMPROVE. AS OF THIS DATE, WE HAVE HAD THIS CAR BACK TO THE SHOP 7 TIMES WITH THE SAME COMPLAINT. AT ABOUT 36,000 MILES THEY DID PUT IN A CLUTCH KIT WHICH HELPED IT FOR ABOUT EIGHT THOUSAND MILES. UNFORTUNATELY, THE PROBLEM HAS RETURNED. IT IS AND ALWAYS HAS BEEN A SAFETY ISSUE FOR US. WE NEVER KNOW WHEN IT IS GOING TO HESITATE GETTING OUT INTO TRAFFIC...AND WE HAVE BEEN CLOSE TO AN ACCIDENT SEVERAL TIMES. THIS LAST TRIP TO THE SHOP, JUST FRI THE 19TH, THEY TELL US THERE IS NOTHING THEY CAN DO...JUST LIVE WITH IT. I KNOW WE ARE NOT THE ONLY ONES THAT HAVE THIS PROBLEM, THE TECHNICIAN TOLD US THAT OUTRIGHT. WE ARE SICK OF THIS CAR AND WE HAVE EXHAUSTED ALL OUR RESOURCES. WE WANT PEOPLE TO KNOW THIS IS NOT A SAFE CAR SO THAT IS OUR REASON FOR THIS LETTER. *TR
Power train, Jul 16, 2013
TRANSMISSION IS JERKY AND ACCELERATION IS NOT VERY RESPONSIVE. CAR ALSO ROLLS BACK WHEN STOPPED ON HILLS. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Jul 16, 2013
INCIDENCE OCCURRED TWICE IN 2 DAY PERIOD. "STOP SAFELY NOW" ERROR OCCURRED WHILE DRIVING THE VEHICLE. 1ST INSTANCE WAS WHILE BREAKING AS APPROACHING A STOPLIGHT. 2ND INSTANCE WAS WHILE ACCELERATING ON FREEWAY ONRAMP. BOTH INSTANCES I LOST ALL ENGINE POWER AND COULD NO LONGER ACCELERATE. I HAD TO COAST TO A SAFE SPOT TO PUT THE CAR INTO PARK AND TURN OFF THE VEHICLE BUT WAS ABLE TO RESTART IT AND DRIVE TO DEALERSHIP FOR REPAIR. SERIOUS SAFETY CONCERN WITH THIS VEHICLE AS DRIVER MAY NOT HAVE ABILITY TO COAST TO SAFE STOP WHILE DRIVING ON FREEWAY OR BUSY TRAFFIC. AFTER RESEARCHING ONLINE, THERE IS RAMPANT OCCURRENCE OF THIS EXACT FAILURE BEING DESCRIBED ON VEHICLE OWNER FORUMS FOR FORD FOCUS ELECTRIC BOTH 2012 AND 2013 MODELS. *TR
Power train, Exterior lighting, Jul 13, 2013
OIL LEAK FROM REAR MAIN SEAL LEAKING ONTO CLUTHES. THE CAR ROLLS BACK ON HILLS AND MAKES FLAPPING NOISES. ALSO, AT TIMES IT STARTS AND STOPS LIKE IT'S NOT GETTING GAS. *TR
Engine and engine cooling, Power train, Equipment, Jul 11, 2013
1. MY 2012 FORD FOCUS IS STALLING OUT AND REVVING UP AT HIGH RPMS THEN STALLING OUT FOR THE LAST 4 MONTHS. 2. THIS IS THE FOURTH OCCURRENCE FOR THE SAME ISSUE IN THE LAST 4 MONTHS. 3 TIMES IN THE LAST THREE WEEKS. 3. THE FIRST TWO TIMES, FORD COULD NOT FIND THE PROBLEM AND RELATED TO DRIVING AT HIGH RPMS OR SPINNING ON GRAVEL WHICH NEVER OCCURRED. I ADVISED THAT THE VEHICLE WOULD REV AT HIGH RPMS BUT NOT GO ANYWHERE THEN STALL, NOT ON A GRAVEL ROAD BUT A MAJOR HIGHWAY GOING 55-60 MPH. TWICE THE VEHICLE HAD TO BE TOWED. THE OTHER TIMES I COULD DRIVE IT TO THE DEALERSHIP AT 30MPH BUT IT WOULD CONTINUOUSLY STALL OUT. THE THIRD TIME THEY REPLACED THE COMPUTER WHICH DID NOT SOLVE THE PROBLEM. THE FOURTH TIME OCCURRED AND MY VEHICLE HAS BEEN AT THE FORD DEALERSHIP FOR A OVER A WEEK AND THEY STILL CANNOT FIGURE WHAT IS WRONG WITH IT. MY VEHICLE HAS 41,000 MILES AND STILL COVERED UNDER THE POWERTRAIN. FORD IS REFUSING TO BUY THE VEHICLE BACK UNDER STATE LEMON LAWS AND NOT GIVING ME AN OFFER FOR DIMINISHED VALUE FOR THE HIT I AM GOING TO TAKE ON THE TRADE IN ONCE I HOPEFULLY GET THE VEHICLE BACK OPERATIONAL. *TR
Power train, Vehicle speed control, Jul 9, 2013
I WAS DRIVING DOWN A BUMPY ROAD AT 40MPH THIS MORNING, CAME TO A STOP AT A STOP SIGN, ATTEMPTED TO TURN RIGHT AND MERGE ONTO A BUSY HIGHWAY WITH AN 50MPH SPEED LIMIT, THE CAR STARTED TO GO AND THEN ALL POWER CUT OUT WITHOUT WARNING AND THE "STOP SAFELY NOW" AND "REFER TO OWNERS MANUAL" WARNINGS CAME UP ON THE LEFT SCREEN! LUCKILY, I WAS NOT FULLY INTO THE TRAFFIC YET AS THERE WERE SEVERAL SEMIS COMING. I VEERED TO THE SHOULDER AND STOPPED. IF I HAD GOT GOING EVEN FOR A SECOND MORE I WOULD HAVE BEEN OUT IN TRAFFIC IN THE PATH OF A SEMI COMING AT OVER 50MPH. IT TOOK A FEW MINUTES OF TRYING TO TURN IT OFF. EVENTUALLY I OPENED THE DRIVERS DOOR AND THAT SEEMED TO FREE IT UP TO TURN IT OFF. I WAS THEN ABLE TO START IT BACK UP AGAIN AND CARRY ON WITH MY DAY. *TR
Power train, Engine, Jul 9, 2013
I SEE HERE THAT SEVERAL INDIVIDUALS COMPLAINING HAVE THE SAME COMPLAINTS THAT I DO, THE INCLINE PROBLEMS, THE VEHICLE SOUNDING LIKE IT IS GOING TO DIE ON YOU. THE PROBLEMS WHEN YOU ACCELERATE. THIS IS A NEW VEHICLE AND HAVE HAD THAT PROBLEM FROM THE TIME WE PURCHASED IT. I AM THINKING IT IS THE TRANSMISSION. CAN SOMEONE PLEASE GUIDE ME. I STILL HAVE YEARS ON THE NOTE AND IT IS NOT FAIR TO PAY ON SOMETHING THAT IS AS MENTIONED BY SOMEONE HERE, IS "EMBARRASSING TO DRIVE WITH A PASSENGER". THE SPEED DOES NOT MATTER IT KEEPS MAKING THIS RATTLING NOISE WHEN YOU ACCELERATE. PLEASE RECALL THESE CARS. *TR
Fuel system, Gasoline, Power train, Engine, Jul 8, 2013
VEHICLE LOST POWER AND WAS NOT ABLE TO SAFELY ACCELERATE WHILE TRAVELING ON THE HIGHWAY. THE PROBLEM HAPPENED WHEN I DOWN SHIFTED A GEAR TO PASS SOMEONE (MANUAL TRANSMISSION). THE VEHICLE FELT LIKE IT HAD ABOUT 30% POWER. I WAS FORCED TO PULL OFF OF HIGHWAY. ONCE VEHICLE WAS SHUTOFF AND TURNED BACK ON IT RETURNED TO NORMAL. I HAD NO WARNING LIGHTS ON DASH OR ANYTHING. IT JUST HAPPENED ALL OF THE SUDDEN AND WAS VERY SCARY. *TR
Steering, Power train, Jul 4, 2013
MY FIRST INCIDENT WAS DRIVING OUT OF A PARKING LOT, THE POWER STEERING MESSAGE APPEARED WITH A STRANGE BEEPING NOISE FOLLOWED BY AN EXTREMELY DIFFICULT TO MOVE STEERING WHEEL. WHEN I TURNED OFF MY CAR AND GOT IT BACK ON, THE POWER STEERING WAS BACK TO ITS NORMAL LEVELS. LATER THE NEXT DAY, THE CAR WAS IN MOVEMENT OVER 30MPH WHILE DRIVING THROUGH THE HIGHWAY AND THE POWER STEERING MESSAGE CAME ON AGAIN MAKING MY CAR TOTALLY UNRESPONSIVE CAUSING ME TO ALMOST CRASH. IT WAS VERY DIFFICULT TO GET THE CAR OUT OF THE HIGH WAY IN ORDER TO HAVE THE STEERING LEVELS BACK BY TURN IT OFF AND BACK ON AGAIN. TODAY I TOOK MY CAR TO THE FORD SERVICE COMPLAINING ABOUT THIS IN ORDER TO GET MY CAR CHECKED BUT THE SERVICE MANAGER INDICATED THAT THERE WAS NOTHING HE COULD DO ABOUT THIS INCIDENT FOR WHAT SUGGESTED ME TO CONTACT ROADSIDE ASSISTANCE DURING THE NEXT INCIDENT AND HAVE THEM TAKE IN MY CAR TO THERE SERVICE TO FIX IT AT THE MOMENT. I MENTIONED THAT IF THAT WAS TO BE DONE MY CAR WOULD OBVIOUSLY HAVE TO BE TURNED OFF AND ON IN THE PROCESS CAUSING THE ISSUE TO MOMENTARILY DISAPPEAR FOR WHAT HE WOULD STILL NOT BE ABLE TO WITNESS THE INCIDENT AS HE REQUEST, JUST LIKE TODAY. HE REFUSED TO MAKE ANY FURTHER COMMENTS INDICATING THAT WAS THE BEST THING HE COULD DO. *TR
Power train, Jul 4, 2013
THIS CAR HAS HAD THE PROBLEM WITH ROUGH SHIFTING AND ROLL BACK ON HILL ALMOST IMMEDIATELY AFTER PURCHASED IN MAY . I REPORTED INCIDENT TO FORD MOTOR COMPANY AND THEY DID NOT DO ANYTHING BUT LATER IN MAY 2012 RECEIVED THE SERVICE NOTICE FOR REPROGRAMMING. IT HELPED IT BUT DID NOT FIX IT AND THIS PROBLEM RETURNED AND ACTUALLY GOT WORSE. WE JUST TOOK IT TO OUR DEALER FOR SERVICE ON 6/21/13 AND THEY SAID THERE WAS A CLUTCH ASSEMBLY PACK THEY REPLACED. ONCE AGAIN THE CAR IS DRIVING BETTER BUT STILL NOT WHAT I CONSIDER NORMAL (SMOOTH SHIFTING/ACCELERATING) FOR ANY CAR. I AM CONCERNED THAT ISSUE WILL RETURN WITH TIME. FORD NEEDS TO FIX THE TRANSMISSION ONCE AND FOR ALL. WHAT NEEDS TO BE DONE IN ORDER TO HAVE A RECALL? *TR
Power train, Jul 4, 2013
I BOUGHT AS A FORD PRE-OWNED. I DID NOT NOTICE THE TRANSMISSION SHUDDERING. AFTER OWNING THE CAR FOR ABOUT A WEEK. I STARTED NOTICING THE TRANSMISSION STARTING TO GET JERKY. I CONTACTED THE DEALERSHIP, AND WAS TOLD THAT THEY PERFORMED THE UPDATE BEFORE I BOUGHT THE CAR. THEY ALSO STATED THAT THERE WAS NOTHING THAT COULD BE DONE BECAUSE THAT IS THE WAY THE NEW TRANSMISSION ARE.IT IS NOT GETTING ANY BETTER. IF I COULD I WOULD BE TRADING IN AND GETTING ANOTHER VEHICLE. *TR
Power train, Jul 2, 2013
SUBMISSION FROM CONSTITUENT RE PROBLEMS WITH 2012 FORD FOCUS. *SMD THE CONSUMER NOTICED THE AUTOMATIC TRANSMISSION SEEMED A BIT JERKY AND IT SHIFTED MORE OFTEN. WHEN THE CONSUMER VISITED THE DEALER TO HAVE THE OIL CHANGED AND THE TRIES ROTATED, SHE MENTIONED HER FINDINGS TO THE MECHANIC, AND HE INDICATED THERE WAS AN UPDATE AVAILABLE THEY WOULD PERFORM. WHEN SHE PICKED THE VEHICLE UP LATER THAT DAY, THE PROBLEM WAS MUCH WORSE. THE TRANSMISSION HESITATED AND SHUDDERED EVEN MORE THAN BEFORE THE UPDATE AND THE NOISE WAS SHE WAS HEARING, WHEN THE VEHICLE SHIFTED WAS LOUDER AND SOUNDED AS IF CANS WERE IN THE TRANSMISSION. THE DEALER ADVISED THE CONSUMER, TO GIVE IT A WEEK, BECAUSE THE COMPUTER NEEDED TO REPROGRAM ITSELF. A WEEK LATER, THE DEALER CALLED THE CONSUMER, BUT THE PROBLEM WAS STILL PRESENT. THE VEHICLE WAS TAKEN BACK TO DEALER. WHEN THE CONSUMER RETURNED TO PICK UP THE VEHICLE, THERE WAS STILL NO CHANGE. OVER TIME, THE PROBLEM DID NOT RESOLVE ITSELF. THE CONSUMER RETURNED TO THE DEALER, WHERE THEY TEST DROVE THE VEHICLE, AND CLAIMED THE IT WAS PERFORMING WITHIN FORDS SPECIFICATIONS AND THERE WAS NOTHING ELSE THEY COULD DO. THE MECHANIC DID ACKNOWLEDGE THERE WAS A JERK IN THE TRANSMISSION, IT SHUDDERED AND HESITATED, BUT STATED, THERE WAS NO FIX FOR THE NOISE AS OF YET.
Power train, Jul 1, 2013
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED AND MADE A GRINDING NOISE. THE CONTACT ALSO STATED THAT ACCELERATION POWER WAS LOST. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Wheels, Fuel/propulsion system, Jul 1, 2013
UPON MAKING A LEFT TURN VEHICLE COMPLETELY POWERED DOWN WITH NO WARNING, AFTER A SECOND AN AUDIBLE BEEP AND "STOP SAFELY NOW" MESSAGE APPEARED. VEHICLE HAD TO BE TOWED TO DEALERSHIP. *TR
Suspension, Power train, Wheels, Jun 29, 2013
TRANSMISSION SHUDDERS HAD IT FIXED TWICE FRONT END WANT STAY LINED UP HAVE PURCHASE THREE SET OF TIRES EATING MY TIERS UP HAD IT LINED UP THREE TIMES SICK OF THIS CAR IT A LEMON. *TR
Power train, Jun 27, 2013
WHEN I BOUGHT MY FOCUS I THOUGHT I WAS GETTING A 6 SPEED AUTOMATIC TRANSMISSION BECAUSE THAT'S WHAT IT SAID ON THE STICKER BUT NOW I FIND OUT I HAVE A MANUAL TRANSMISSION(THAT WORKS OFF COMPUTER) THAT JERKS AND STAMMERS AFTER STOPPED AND TRYING TO GO UP SLIGHT INCLINE. THE CAR IS EMBARRASSING TO HAVE ANYONE RIDE IN. YES THE DEALERSHIP REPROGRAMMED THE TRANS BUT ITS BACK TO DANCING AROUND WHEN GOING UP SLIGHT INCLINES. I DON'T HAVE MONEY TO BUY ANOTHER CAR BECAUSE I BOUGHT TWO IN 2012, (FUSION AND FOCUS) BUT NOW I HAVE A PIECE OF JUNK REALLY THAT NO DEALER WILL EVEN GIVE YOU A DECENT TRADE IN PRICE. YOU CAN REPROGRAM IT ALL YOU WANT ITS NOT GOING TO FIX IT, READ IT ALL OVER THE INTERNET. ITS VERY DISTRACTING THE JERKING THE CAR MAKES AND DISTRACTS ME AND I CAN HAVE AN ACCIDENT. I DON'T SEE WHY THIS HASN'T BEEN A RECALL. *TR