2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Visibility/wiper, Jan 11, 2013
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE SUNROOF SHATTERED CAUSING GLASS TO FALL INTO THE VEHICLE. THE CONTACT ALSO STATED THAT THE SUNROOF WAS CLOSED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE CONTACT WAS INFORMED THAT THE SUNROOF NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,200.
Power train, Jan 9, 2013
THIS IS AN ONGOING ISSUE WITH THE AUTOMATIC DUAL CLUTCH TRANSMISSION. LIKE MOST EVERYBODY ELSE, I AM EXPERIENCING THE SAME HESITATION AND SHUDDERING FROM A STOP AND THE SAME "CLUNKING" SOUNDS IN THE TRANSMISSION. I HAVE HAD THE VEHICLE INTO MY LOCAL FORD DEALER, WOODY ANDERSON FORD, FOR A DIAGNOSTIC CHECK AND LIKE EVERYBODY ELSE, THEY SAID THAT IS A NORMAL DRIVING CHARACTERISTIC OF THE NEW-STYLE TRANSMISSION. WHILE I INITIALLY ACCEPTED THAT RESPONSE, I HAVE BECOME INCREASINGLY UNCONVINCED OF THEIR ASSESSMENT AS WHILE TRYING TO MERGE ONTO THE PARKWAY, THE VEHICLE FAILED TO RESPOND TO A DOWNSHIFT AND LOST ALL FORWARD GEARS. IN TRAFFIC, THE CAR WOULD NOT ACCELERATE AND WHEN I MOVED THE GEARSHIFT LEVER INTO THE MANUAL POSITION, IT WOULD NOT ENGAGE IN ANY GEAR I SELECTED. I WAS ABLE TO SAFELY STEER OFF TO THE HARD SHOULDER, PLACE THE CAR IN PARK AND THEN BACK IN DRIVE AND IT WAS ABLE TO ACCELERATE AGAIN...WITH A SHUDDER IN FIRST GEAR, OF COURSE. IT APPEARS THAT FORD DOES NOT HAVE A REALISTIC FIX FOR THIS VEHICLE (UNLESS THE COSTLY SEAL LEAK IS THE ACTUAL CULPRIT) AND THEREFORE, I HAVE NOT BROUGHT IT BACK TO FORD FOR ANOTHER CHECK EVEN THOUGH I DID SCHEDULE AN APPOINTMENT BUT WAS UNABLE TO MAKE IT. THERE APPEARS TO BE A REAL PROBLEM HERE WITH THIS TRANSMISSION AND MORESO, THE LACK OF CONFIDENCE THAT IT'S DRIVERS/OWNERS HAVE IN IT. IT IS A PROBLEM THAT IS NOT BEING ADDRESSED WITH ACTION. LIKE MANY OTHERS, I AM CONCERNED ABOUT THE SAFETY OF THIS TRANSMISSION. *TR
Engine and engine cooling, Jan 5, 2013
VEHICLE RATTLING NOISE WHEN RUNNING, CALLED FORD AND TOOK TO DEALER AND ADVISED NOTHING WRONG AND NOISE IS NORMAL. RATTLING NOISE CONTINUED AND TODAY BURNING SMELL FROM VENTS. AFRAID TO DRIVE AND TOOK WIFE'S CAR TO WORK. *TR
Visibility/wiper, Dec 28, 2012
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, A ROCK STRUCK THE WINDSHIELD, CAUSING THE WINDSHIELD GLASS TO SHATTER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,000.
Vehicle speed control, Service brakes, Dec 12, 2012, crash
I PUT MY 2012 FORD FOCUS IN PARK AND LEFT THE MOTOR RUNNING. I GOT OUT OF MY CAR TO REMOVE A BOX OF DONATIONS AT A LOCAL SALVATION ARMY WHEN THE CAR STARTED TO ROLL FORWARD. I JUMPED BACK INTO MY CAR TO STOP IT FROM ROLLING INTO THE PERSON IN FRONT OF ME AND TURNED THE WHEEL WHILE PRACTICALLY STANDING ON THE BRAKE WITH MY RIGHT FOOT AND HAD MY LEFT LEG OUTSIDE THE VECHILE. THE CAR WOULD NOT STOP UNTIL I EVENTUALLY SIDE SWIPED THE PERSONS CAR IN FRONT OF ME THEN CRASHED INTO A PILE OF DONATED FURNITURE AND CURBING IN FRONT OF THE BUILDING. ONCE THE CAR FINALLY STOPPED I WAS ABLE TO SHUT THE IGNITION OFF. IT WAS JUST LUCK THAT I DID NOT HURT ANYONE OR MYSELF. *TR
Power train, Engine, Fuel/propulsion system, Dec 10, 2012
I ORDERED THE CAR FROM FORD IN 2011 AS SOON AS THEY ALLOWED ORDERS. I HAVE APPROXIMATELY 27,800MILES ON THE CAR. I HAVE YET TO GET THE FUEL ECONOMY THAT FORD STATED. I DO BOTH CITY AND HIGHWAY EVERYDAY AND MY COMBINED FUEL HAS NOT GONE OVER 27 MILES PER GALLON SINCE I HAVE OWNED IT. I HAVE EVEN HAD IT RUN OUT OF GAS ON 3 SEPARATE OCCASIONS WHEN THE CAR WAS REGISTERING 30 AND 34 MILES TO EMPTY. *TR
Power train, Dec 10, 2012
I BOUGHT THE CAR BRAND NEW (12 MILES ON IT) AND FROM THE BEGINNING IT WOULD MAKE WEIRD NOISES WHEN I WOULD TAKE OFF OR ACCELERATE. I TOOK IT BACK TO THE DEALERSHIP AND THEY DROVE IT AND ALSO HEARD THE NOISE BUT SAID THEY COULD NOT FIND THE CAUSE AND NOT TO WORRY ABOUT IT UNLESS IT GOT WORSE. I TOOK THE CAR BACK WHEN IT GOT WORSE AND LEFT IT FOR AN ENTIRE DAY BUT THEY DID NOT HAVE TIME TO LOOK AT HIM. THE CAR THEN STARTED SHAKING AND STALLING OUT WHEN I TOOK OFF FROM LIGHTS AND WHEN GOING UP HILL. I TOOK THE CAR BACK AND THEY HAD IT FOR A WEEK AND SAID THEY HAD TO TAKE THE TRANSMISSION OUT AND WORK ON IT AND IT SHOULD BE FINE. THEY SAID THEY ARE FULLY EXPECTING FORD TO RECALL THE TRANSMISSIONS. MY TRANSMISSION IS NOW OVERHEATING WHEN I AM IN SLOW TRAFFIC. IT ALSO ROLLS BACKWARD WHEN I AM STOPPED ON AN INCLINE AND ACCELERATE TO GO FORWARD. I HAVE BEEN LOOKING ONLINE AND THIS APPEARS TO BE A MAJOR PROBLEM THAT IS GOING TO END UP GETTING PEOPLE HURT! *TR
Steering, Nov 28, 2012
AT HIGHWAY SPEEDS THE STEERING APPEARS TO LOCK WHEN MAKING A LANE CHANGE OR WHEN FOLLOWING A CURVE IN THE ROAD. ADDITIONAL EFFORT WILL FREE THE STEERING BUT THIS CAUSES THE VEHICLE TO DART IN THE DIRECTION OF THE TURN. IT TAKES SEVERAL STEERING ADJUSTMENTS TO BRING THE VEHICLE UNDER CONTROL. THE STEERING GEAR HAS BEEN REPLACED BUT THE PROBLEM PERSISTS. *TR
Steering, Nov 27, 2012
THE VEHICLE HAS HAD STRANGE STEERING ISSUES AS FOLLOWS. 60MPH LIGHT RAIN, ROAD BARELY WET - VEHICLE STARTS MOVING AROUND LIKE IN A 100MPH CROSS WIND, EXCEPT THERE IS NO WIND. TRACTION CONTROL COMES ON, VEHICLE NEARLY LOOSES CONTROL. THIS WAS ON STRAIGHT ROAD. NEXT 5 MPH DRY, IN PARKING LOT, STEERING LOSS, WARNING OF POWER ASSIST STEERING FAILURE. STOP CAR. TURNED OFF AND BACK ON, ALL OK.NEXT 30MPH, 1 MINUTE AFTER START UP, DRIVING ON ROAD, STEERING LOSS, WARNING OF POWER ASSIST STEERING FAILURE. I WAS GETTING READY TO MAKE A TURN. THIS COULD HAVE CAUSED AN ACCIDENT.NEX 60 MPH DRY ROAD, NO WIND, VEHICLE STARTS MOVING ALL AROUND LIKE ITS AGAIN IN A 100MPH CROSSWIND. THIS HAS HAPPENED NUMEROUS TIMES.NEXT SEARCH OF GOOGLE SHOWS THIS IS A KNOWN ISSUE AND HAS BEEN REPORTED BY SEVERAL. THIS IS A SERIOUS SAFETY HAZARD THAT RIVALS STUCK ACCELERATORS *TR
Power train, Nov 26, 2012
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PULL OFF THE VEHICLE WOULD HESITATE AND SHAKE VIOLENTLY WHEN THE GEARS ENGAGED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 12,000.
Power train, Nov 21, 2012
I'VE EXPERIENCED SHUDDER AT TAKE OFF, WHILE PULLING ONTO ROAD TRANSMISSION CAN'T FIND GEAR LEAVES ME IN THE MIDDLE OF INTERSECTION, RPM SPIKE AND DROP WHILE SHIFTING AND A VIOLENT SHUDDER AT SAME TIME, CHATTER NOISE WHEN SHIFTING, LIST GOES ON.....AFTER THE FOURTH VISIT TO ANOTHER DEALER PARTS FIXED WERE CLUTCH BECAUSE IT WAS BEING STRIPPED, CLUTCH SLAVE, AND A WHOLE OTHER LIST OF PARTS. WEEK LATER PROBLEM CAME BACK PARTS FIXED WERE CLUTCH, CLUTCH FORKS, CLUTCH MOTOR AND MORE. WEEK LATER AND SIXTH VISIT FOR SAME PROBLEMS TOOK THE SERVICE MANAGER FOR A RIDE. HE EXPERIENCED MY PROBLEMS AND WERE NOW GETTING A FIELD SERVICE TECH ON IT. SERVICE MANAGER ALSO TOLD ME IF I'M ON A DECLINE WITH THE NOSE DOWN AND GIVE IT A LITTLE GAS I WILL ALWAYS GET THE SHUTTER AND IT'S STRIPPING THE CLUTCH, THAT'S A CHARACTERISTIC. ALSO WHEN THE VEHICLE IS SHIFTING AT HIGHER SPEEDS THE RPM FLUCTUATE AND SHUTTER IS ANOTHER CHARACTERISTIC THE TRANSMISSION IS TRYING TO FIND A GEAR. BY NO MEANS WAS THE SERVICE MANAGER ON THE SIDE OF FORD JUST STATING WHAT'S THESE TRANSMISSIONS ARE DOING. I HAVE A CASE OPEN WITH FORD HAVE WRITTEN A LETTER INQUIRING ABOUT THE BUY BACK IF I DON'T GET THE RESPONSE I WANT I'M TAKING MY CASE TO COURT. TALKED TO AN ATTORNEY AND THAT'S MY BEST CASE OF ACTION. JUST ALL AROUND NOT A SAFE CAR. AND THE SAD THING IT'S PROBABLY GOING TO HAVE TO TAKE A DEATH OR SERIOUS INJURY BEFORE FORD MOTOR COMPANY STARTS TAKING THE CONSUMER SERIOUSLY. HERE'S COMES ANOTHER EXPLORER PROBLEM. *TR
Power train, Fuel/propulsion system, Nov 19, 2012
ON MY WAY TO THE DEALER TO DELIVER THE CAR FOR SHUDDERING FROM STOP TO FIRST GEAR, THE CAR FAILED TO ENGAGE IN GEAR WHEN I DEPRESSED THE ACCELERATOR. I PRESSED THE ACCELERATOR HARDER AND THE VEHICLE LURCHED INTO GEAR, AND COMMENCED UP THE HILL FROM MY HOUSE - THE CAR THEN APPEARED TO GO INTO NEUTRAL ON ITS OWN, THUS NO PROPULSION, THEN ON ITS OWN SLIPPED BACK INTO GEAR. AS I MADE MY WAY ONTO THE MAIN ROAD, I PROCEEDED CAUTIOUSLY UNSURE IF THE CAR WOULD STALL OUT OR IF I WOULD EVEN MAKE IT TO THE DEALERSHIP. I DID MAKE IT, BUT ALONG THE WAY THE CAR SLIPPED IN AND OUT OF GEAR INDISCRIMINATELY SEVERAL TIMES, LEAVING ME WITHOUT POWER FOR SEVERAL SECONDS AT A TIME. WHAT IF THIS WERE TO HAPPEN ON THE HIGHWAY AT 65 MPH? I DROVE IN THE BREAKDOWN LANE WITH MY FLASHERS ON TO AVOID BEING HIT FROM BEHIND. MY DEALERSHIP ARUNDEL FORD HAS HAD THE CAR IN THE SHOP SINCE THAT DAY, AND HAS AGREED TO REPLACE THE CLUTCHES, BUT TELLS ME THE PARTS ARE NOT GOING TO BE AVAILABLE UNTIL DECEMBER 11 AT THE EARLIEST. THIS IS COMPLETELY UNSATISFACTORY. I HAVE VERY LITTLE FAITH THAT THE CAR WILL EVER BE SAFE TO DRIVE. *TR
Power train, Nov 13, 2012
I PURCHASED MY 2012 FORD FOCUS IN MAY OF 2011 - A FAIRLY EARLY BUILD OF THE REMODELED VEHICLE. AT AROUND 20K MILES, THE CAR STARTED EXHIBITING SOME UNUSUAL NOISES. THE DEALER TOLD ME THEY WERE "NORMAL CHARACTERISTICS" OF THE TRANSMISSION. SINCE THEN, SEVERAL OTHER FOCUS OWNERS (FOCUSFANATICS.COM) HAVE HAD THE SAME ISSUES. MY CAR NOW MAKES A GRINDING NOISE WHEN SHIFTING INTO REVERSE, 2ND, 4TH, AND OCCASIONALLY 6TH GEAR. WHEN CLIMBING HILLS, THE CAR APPEARS TO HAVE LITTLE-TO-NO POWER AND MAKES A HORRID RATTLING NOISE THAT I AM NOW AWARE IS THE CLUTCH SLIPPING. WHILE IN BUMPER-TO-BUMPER TRAFFIC, THE CAR BUCKS AND JERKS. THE CAR HAS AN "AUTOMATIC" DUAL-CLUTCH TRANSMISSION, SO THERE IS NO WAY THAT I CAN CHANGE THE SHIFTING PATTERNS. IT TURNS OUT THIS IS A COMMON ISSUE CAUSED BY A LEAKING SEAL CONTAMINATING THE CLUTCH WITH OIL, BUT CONSUMERS ARE NEEDING TO FIGHT THE DEALERS TO GET IT FIXED AS IT IS A COSTLY REPAIR. I'VE TRIED REPEATEDLY TO GET IT CORRECTED UNDER WARRANTY AND KEEP GETTING TURNED AWAY. ASIDE FROM THE FEAR OF MY OWN SAFETY, I ALSO ASSUME THIS WILL BE DETRIMENTAL TO THE LIFE OF OTHER COMPONENTS (ACTUATORS/SYNCHROS/ENGINE MOUNTS/ETC.) WITHIN THE POWER TRAIN THAT I MAY NEED TO PAY TO REPLACE OUT-OF-POCKET AFTER THE WARRANTY EXPIRES. ASIDE FROM REPAIRING IT MYSELF, A RECALL IS MY ONLY HOPE. *TR
Power train, Nov 12, 2012
I RECENTLY PURCHASED A 2012 FORD FOCUS IN MAY. I TOOK THE VEHICLE BACK TO THE FORD DEALERSHIP, TO REPORT A PROBLEM. HOWEVER, THE FIRST THING THE REPAIR PERSON DID WAS GIVE ME A PRINT OUT OF WHAT THE CAR DOES. THIS CAR HAS NO POWER, IT SHAKES, AND WILL NOT GO,. I FEEL THAT CAR IS TRYING TO STALL OUT. IT IS WORST THAN MY OLD 1998 FORD CONTOUR. IT RIDES BETTER THAN THIS CAR AND IT IS 14 YEARS OLD. I AM VERY CONCERN ABOUT MY SAFETY WITH THE CAR. IN ADDITION, EVERYONE ELSE AND INCLUDING MYSELF, WHICH IS EMBARRASSING, NOTICES THAT THIS CAR DOES NOT CHANGE GEARS. IT APPEARS THAT IT IS STUCK IN ONE GEAR AT THE SPEED OF 60 MPH. I AM VERY DISAPPOINTED AND AFRAID THAT THIS CAR MAY CAUSE ME TO GET INTO A CAR ACCIDENT. I NEED HELP. WHAT SHOULD I DO? IN ADDITION, THE WARRANTY ON THIS CAR IS 60,000 MILES OR 5 YEARS, WHICH EVERY COMES FIRST. *TR
Engine, Nov 9, 2012
TL* THE CONTACT OWNS 2012 FORD FOCUS. THE CONTACT STATED THAT WHENEVER ATTEMPTING A LEFT OR RIGHT TURN, THERE WERE SEVERAL SECONDS OF HESITATION BEFORE THE VEHICLE WOULD RESPOND. THE CONTACT HAD PREVIOUSLY RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL AND TOOK THE VEHICLE TO THE DEALER WHO REPROGRAMMED THE COMPUTER. AFTER RECEIVING THE VEHICLE BACK THE HESITATION CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ADVISED THE CONTACT THAT THE FAILURE WAS NORMAL AND THERE WAS NO OTHER REMEDY FOR THE HESITATION. THE MANUFACTURER WAS NOTIFIED WHO ALSO STATED THE FAILURE WAS NORMAL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 11,000.
Power train, Nov 8, 2012
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED ON AN INCLINE, SHE ATTEMPTED TO APPLY PRESSURE TO THE ACCELERATOR WHEN THE HILL ASSIST FAILED, CAUSING THE VEHICLE TO ROLL AWAY IN REVERSE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE TRANSMISSION PROGRAM WAS UPDATED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPAIRED, AS IT WAS DESIGNED TO OPERATE IN THE MANNER IN WHICH IT PERFORMED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RETURN CALL. THE FAILURE AND CURRENT MILEAGE WAS 6,000.
Power train, Nov 7, 2012
THESE VEHICLES HAVE TWO PROBLEMS WITH THE TRANSMISSION THAT CAUSE TWO SEPARATE SAFETY ISSUES. ONE IS THAT IT ROLLS BACK WHEN YOU ARE MOVING YOUR FOOT FROM THE BRAKE TO THE GAS REGARDLESS OF HOW FAST YOU MOVE IT. THE SECOND IS THAT, WHILE THEY ARE SAYING THAT IT IS AN AUTOMATIC TRANSMISSION, IT HAS ANOTHER SORT OF PROBLEM WITH THE TRANSMISSION BECAUSE IT IS A DUAL ONE THAT ACTS AS A STANDARD AND CAUSES IT TO "STUTTER AS IT MOVES DOWN THE ROAD". WHEN YOU PULL OUT IT DOESN'T WANT TO GO. *TR
Steering, Nov 6, 2012
THIS IS THE SECOND INCIDENT WHERE THE STEERING WHEEL LOCKED UP AND THE ERROR MESSAGE "POWER STEERING ASSIST FAULT" APPEARED ON THE INSTRUMENT PANEL. DURING THIS INCIDENT, I WAS DRIVING THE CAR THROUGH A PARKING LOT AT APPROX 10MPH WHEN THE STEERING MALFUNCTION OCCURRED. THE FIRST INCIDENT WAS APPROX 2 WEEKS PRIOR TO THIS BUT I HAD JUST STARTED THE VEHICLE IN MY DRIVEWAY WHEN THE SAME SYMPTOMS OCCURRED. IN BOTH CASES, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN AND THE WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. IN BOTH CASES, THE VEHICLE HAD TO BE SHUT OFF THEN RESTARTED TO GET THE STEERING WORKING AGAIN. I TOOK THE CAR TO A FORD DEALER FOR SERVICE AND OPENED A CASE WITH FORD MOTOR COMPANY ON THIS MALFUNCTION, BUT AFTER BEING AT THE DEALERSHIP OVER A WEEK, THEY SAY THEY CANNOT FIND ANY ISSUE. *TR
Vehicle speed control, Nov 5, 2012, crash
I WAS STOPPED, AT A PARKING LOT EXIT, WAITING TO ENTER A THOROUGHFARE, ENGINE IDLING, WITH MY FOOT LIGHTLY ON THE BRAKE. SUDDENLY, THE CAR ACCELERATED FORWARD, INTO THE TRAFFIC LANE, AS THOUGH SOMEONE HAD PRESSED THE ACCELERATOR PEDAL TO THE FLOOR, OR NEARLY SO. I TOOK A 45 MPH "T" BONE ON MY DRIVER`S SIDE DOOR. I WAS SHAKEN, BUT NOT INJURED AND MY ELDERLY WIFE SUFFERED A SEVERE HEART BRUISING FROM THE SEAT BELT. I WAS WEARING A TIGHT-FITTING BASEBALL CAP, WHICH WAS LAYING ON THE BACK SEAT. I FIGURE THE AIR BAG SAVED ME FROM A SERIOUS INJURY. I WAS NOT TICKETED, BUT I LOST ABOUT $10,000.00 ON THE DEAL AND I AM PAYING A SMALL FORTUNE FOR MY INSURANCE NOW, THROUGH NO FAULT OF MINE. I HAVE AN EXCELLENT DRIVING HISTORY, UP TO THIS POINT. *TR
Power train, Nov 3, 2012
ON MAY 25, 2012, COMPUTER IN CAR WAS REPROGRAMMED PER RECALL 12B37B.6 AND REPAIRED PER RECALL 12S29C.6. I HAD NOTICED THAT THE TRANSMISSION WAS NOT AS SMOOTH AS IT WAS WHEN I FIRST PURCHASED THE CAR THE YEAR BEFORE. AFTER THIS, THINGS REALLY BEGAN TO GO DOWNHILL. NOW THE TRANSMISSION IS A TOTAL TRAIN WRECK. THE CAR ROLLS BACK ON INCLINES. THE FIRST TIME THIS HAPPENED I ALMOST HIT THE CAR BEHIND ME. THE TRANSMISSION GRINDS AND SHUDDERS IN LOW GEARS, ESPECIALLY WHEN TURNING AND SLOWING DOWN OR WHEN STARTING OUT AND TRYING TO ACCELERATE. ON MORE THAN ONE OCCASION, I HAVE PRESSED THE PEDAL DOWN TO ACCELERATE AND GOTTEN NOTHING. THE CAR WON'T GO. GOING UP HILL THE CAR JERKS AND SHUDDERS AS THOUGH IT IS ABOUT TO SHUT DOWN, LIKE WHEN YOU DON'T HAVE THE CLUTCH AND THE GAS AT THE RIGHT PLACE. AT THESE TIMES, THE CAR WILL DRIVE LIKE A TWENTY YEAR OLD JALOPY. ALL IN ALL, I HAVE TAKEN THE CAR IN THREE TIMES TO HAVE WORK DONE ON THE TRANSMISSION, AND EACH TIME IT SEEMS TO BE BETTER FOR A FEW HOURS AND THEN GRADUALLY GET WORSE THAN IT WAS BEFORE. THE PROBLEM SEEMS TO BE GETTING GRADUALLY WORSE. I KNOW THAT I AM NOT THE ONLY ONE HAVING THE PROBLEM WITH THE 2012 FORD FOCUS. *TR
Power train, Vehicle speed control, Nov 2, 2012
THE CAR SHUDDERS AND HESITATES ON TAKE OFF TO THE POINT OF STALLING. HAPPENS ALWAYS FROM STOP TO RUNNING. *TR
Vehicle speed control, Service brakes, Engine, Oct 31, 2012
WHEN IN STOP AND GO TRAFFIC, THE VEHICLE LUNGES WHENEVER YOU GO BACK AND FORTH FROM THE ACCELERATOR TO THE BRAKE, NEARLY CAUSING SEVERAL ACCIDENTS. *TR
Structure, Oct 26, 2012
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHENEVER THERE WAS SUN SHINING ON THE DASHBOARD, THE REFLECTION WOULD BLIND HER VISIBILITY OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.
Power train, Oct 19, 2012
SEVERAL TIMES I HAVE BEEN SITTING AT STOP LIGHTS AND WHEN THE LIGHT TURNS GREEN AND I PRESS THE ACCELERATOR NOTHING HAPPENS, THEN ALL OF A SUDDEN THE TRANSMISSION WILL GRAB AND I HAVE ACTUALLY MADE THE TIRES SQUEAL AND ALMOST ATE THE BACK OF SOMEONE'S CAR. ANOTHER THING I HAVE NOTICED IS THAT WHEN PARKING ON AN INCLINE, PUT THE CAR IN PARK AND LET OFF OF THE BRAKE AND A HORRIBLE NOISE COMES FROM THE TRANSMISSION AREA - THE DEALER INFORMED ME THAT I SHOULD SET MY PARKING BRAKE FIRST BEFORE TURNING THE CAR OFF??? TODAY THE CAR IS IN THE SHOP FOR THE 6TH TIME AND IT IS LESS THAN 8 MONTHS OLD. *TR
Vehicle speed control, Oct 15, 2012
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AND DEPRESSING THE ACCELERATOR PEDAL, THE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE ENGINE RPMS INCREASED EXCESSIVELY FOR APPROXIMATELY TWO SECONDS BEFORE THE VEHICLE RESPONDED TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE DRIVER DEPRESSING THE BRAKE AND ACCELERATOR PEDALS SIMULTANEOUSLY. THE DEALER PERFORMED A DIAGNOSTICS TEST BUT COULD NOT GENERATE A DIAGNOSIS NOR DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT A REPRESENTATIVE WOULD CONTACT HIM WITHIN TWENTY-FOUR HOURS. THE CONTACT NEVER RECEIVED A RETURN CALL. THE FAILURE MILEAGE WAS 19,000.