2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Power train, Aug 27, 2012
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MERGING INTO TRAFFIC, THE VEHICLE LUNGED FORWARD WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE TECHNICIAN REPROGRAMMED THE POWER TRAIN CONTROL MODULE AS A SAFETY PRECAUTION HOWEVER, THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,493 AND THE CURRENT MILEAGE WAS 10,000. UPDATED 9/25/12 *CN UPDATED 10/03/2012 *JS
Air bags, Structure, Aug 23, 2012, crash
I WAS LEAVE AN APPOINTMENT WHEN I CAME TO A STOP SIGN AT AN INTERSECTION. I STOPPED SHORT OF THE FADED WHITE LINE ON THE ROAD BUT A LITTLE PAST THE POSITION IN WHICH THE STOP SIGN WAS POSTED SO I ASSUMED I WOULD BE GOOD TO GO FROM THIS SPOT. I THEN LOOKED BOTH WAYS DID NOT SEE ANY ON COMING TRAFFIC FROM EITHER DIRECTION SO I PROCEEDED TO CROSS THE INTERSECTION. IT WASN'T UNTIL I WAS HAVE WAY INTO THE ROAD THAT I EVEN NOTICE THE OTHER DRIVER COMING AT ME AND BY THAT TIME IT WAS TO LATE ANY NEITHER MYSELF OR THE OTHER DRIVER WERE ABLE TO AVOID THE COLLISION. THE OTHER DRIVERS CAR THE STUCK MY IN THE REAR PASSENGER COMPLETELY DESTROYING IT AND SPINNING ME OUT OF THE ROAD IN THE DIRECTION OF A LIGHT POLE WHICH I WAS UNABLE TO AVOID OR STOP SHORT OF DUE TO THE FACT THAT I HAD LOST POWER TO THE VEHICLES CONTROLS. MY FINAL STOPPING POSITION WAS A FEW FEET AWAY FROM THE POLE AFTER IT RIPPED THAT SECTION OF FRONT BUMPER APART AND I BOUNCED OF THE FRONT DRIVER SIDE TIRE. NO AIRBAGS DEPLOYED NEITHER THE SIDE NOR FRONT. *TR
Power train, Aug 22, 2012
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ENGINE BEGAN TO VIBRATE AND MAKE A LOT OF NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT A PART IN THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Aug 16, 2012
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT ALL OF THE WIRES ON THE TRUNK LID WERE EXPOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 1,000.
Power train, Aug 15, 2012
MY VEHICLE ATTEMPTS TO STALL WHEN STOPPING OR WHEN, FROM A STANDING POSITION, ATTEMPTS TO STALL AGAIN. THE VEHICLE HAS SHUT OFF WHEN THE LOW FUEL LIGHT TURNS ON AND I MEAN IMMEDIATELY. THE VEHICLE WILL FAIL TO TURN ON IN THE MORNINGS AT TIMES. IT WILL TAKE A FEW TURNS OF THE KEY AND THEN IT WILL START. *TR
Electrical system, Structure, Aug 14, 2012
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRUNK LID, WIRING AND WATER FLOWING DOWN REAR WINDOW *TGW THE CONSUMER STATED WHEN THE TRUNK WAS ACTIVATED, THE LID WENT FROM FULLY CLOSED TO FULLY OPENED AT A HIGH VELOCITY IN A VERY SHORT PERIOD OF TIME. THE WIRING ROUTED TO THE INSIDE OF THE TRUNK LID, WAS HANGING DOWN, AND WHEN IT RAINED, WATER FLOWED DOWN AND THROUGH THE GAPS BETWEEN THE BOTTOM OF THE WINDOW AND THE TOP OF THE TRUNK LID.
Tires, Aug 9, 2012, crash
TL* THE CONTACT OWNS A 2012 FORD FOCUS WITH CONTINENTAL ROAD TIRES, SIZE: 215/ 50 R17. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH THE FRONT PASSENGER SIDE TIRE EXPLODED, CAUSING THE CONTACT TO SLIGHTLY CRASH INTO A CURB. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE TIRE WAS UNDER INFLATED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER TIRE EXHIBITED SEVERAL BUBBLES ON THE SIDE WALL. THE DEALER PUNCTURED THE BUBBLES IN ORDER TO DEFLATE THE TIRE AND STATED THAT THE FRONT PASSENGER SIDE TIRE WAS DEFECTIVE BECAUSE THE TIRE WAS UNDER INFLATED. THE FAILURE AND THE CURRENT MILEAGES WERE 2,436....UPDATED 10/11/12 *BF UPDATED 10/15/2012 *JS
Electrical system, Aug 9, 2012
VEHICLE STARTED UP BUT THE DISPLAY SCREEN THAT IS VISIBLE BEHIND THE STEERING WHEEL WAS BLACK. SHUT OFF VEHICLE AND TRIED TO RESTART BUT THE VEHICLE WOULD NOT START. ALSO, I HAD NO HEADLIGHTS AND COULD NOT SHIFT INTO NEUTRAL BUT THE RADIO WORKED. A WEEK PREVIOUSLY TO THIS INCIDENT MY DATE ON THE MY TOUCH SYSTEM CHANGED BACK TO 4/20/2011 AND THE TIME WAS OFF BY 2 HOURS PREVIOUS TO THE CURRENT TIME. IT EVENTUALLY WENT BACK TO THE CORRECT DATE AND TIME BY RESTARTING THE VEHICLE SEVERAL TIMES WITH A DELAY OF ABOUT 5 MINUTES. THIS IS THE SECOND TIME IN A MONTH THAT I HAD TO HAVE THE VEHICLE TOWED IN FOR REPAIR. *TR
Electrical system, Aug 9, 2012
VEHICLE STARTED BUT RAN VERY ROUGH.TURNED OFF IGNITION AND RESTARTED AND MY TOUCH SCREEN CAME UP BUT THEN EVERY THING WENT BLACK. TRIED TO RESTART BUT NO IGNITION,NO HEADLIGHTS NO RADIO AND COULD NOT EVEN PUT IT IN NEUTRAL. TOWING SERVICE HAD TO JUMP BATTERY TO GET IT INTO NEUTRAL SO IT COULD BE TOWED. *TR
Electrical system, Structure, Latches/locks/linkages, Aug 7, 2012
VEHICLE CENTRAL LOCKING SYSTEM LOCKED THE CAR WHILE PARKED WITH THE KEYS IN THE IGNITION. LOCKSMITH WAS CALLED TO FORCE ENTRY. ALARM DID NOT ACTIVATE WHEN DOOR WAS OPENED. *TR
Power train, Service brakes, Aug 4, 2012
VEHICLE ROLLS BACK AFTER I BEGIN TO ACCELERATE WHEN I AM STOPPED AT A RED LIGHT. I DID RECEIVE A RECALL NOTICE THAT HAD THIS TYPE OF PROBLEM LISTED. VEHICLE HAD ABOUT 4700 MILES ON IT. I TOOK IT IN AND THEY CLAIMED THAT THEY FIXED IT BUT IT COULD TAKE UP TO 6 MONTHS FOR THE "ADJUSTMENT" TO TAKE PLACE. THIS DID NOT SOUND REASONABLE TO ME BUT THEY WOULD NOT DO ANYTHING FURTHER. THIS IS DEFINITELY A SAFETY ISSUE WHEN YOU ARE STOPPED IN TRAFFIC. *TR
Electrical system, Fuel/propulsion system, Aug 2, 2012
TWO INCIDENTS. WHILE DRIVING AT A SPEED OF ABOUT 25 MILES PER HOUR, THE VEHICLE LOST POWER AND STALLED ON AN ARTERIAL STREET. TRAFFIC WAS LIGHT, AND THERE WAS NO DANGER TO ME OR OTHER MOTORISTS. THE VEHICLE WOULD NOT RESTART. HAD THE CAR TOWED TO THE DEALER, AND WAS TOLD IT WAS OUT OF GAS. THE GAUGE HAD BEEN READING 1/4 FULL AT THE TIME OF THE INCIDENT. THE GAUGE CONTINUED TO GIVE FALSE READINGS (MOVED FROM LOWER TO HIGHER AMOUNTS DURING THE COURSE OF EXHAUSTING THE FUEL SUPPLY) OVER THE NEXT FEW WEEKS. EVENTUALLY THE DEALER DIAGNOSED THE FUEL TANK WAS WARPED, AND REPLACED THE TANK. ONE WEEK LATER, WHILE DRIVING THE VEHICLE AT NIGHT ON AN INTERSTATE HIGHWAY APPROACHING A MAJOR FREEWAY SYSTEM INTERCHANGE, AT A SPEED OF APPROXIMATELY 60 MILES PER HOUR, THE VEHICLE LOST POWER AND SHUT OFF, CAUSING ME TO HAVE IMMEDIATELY ATTEMPT TO MOVE ACROSS FOUR LANES OF MODERATELY HEAVY TRAFFIC. THIS HAPPENED ON A SLIGHT UPHILL INCLINE, SO THE CAR LOST FORWARD SPEED VERY QUICKLY. DURING THE EMERGENCY MANEUVER, I WAS FORCED IN FRONT OF ANOTHER MOTORIST, NEARLY CAUSING AN ACCIDENT. THE CAR WAS EXHAUSTED OF FUEL, BUT WITHIN TEN MINUTES PRIOR HAD SHOWN A READING OF 1/4 TANK REMAINING. IMMEDIATELY PRIOR TO THE INCIDENT, THE GAUGE NEEDLE WAS ACTUALLY INDICATING 1/2 TANK. *TR
Power train, Electrical system, Aug 1, 2012
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION AND THE VEHICLE STALLED. THE ENGINE RESTARTED AND THE VEHICLE WAS ABLE TO RESUME. IN ADDITION, ON A SEPARATE OCCASSION THE TRANSMISSION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL FOR A FEW SECONDS. THE FAILURES OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER EIGHT TIMES FOR THE SAME MALFUNCTION. A DIAGNOSIS WAS PERFORMED IN WHICH A TROUBLE CODE WAS NOT DETECTED. THE COMPUTER SYSTEM, ABS, AND DRIVE TRAIN WERE REPROGRAMMED MORE THAN ONE TIME. THE FAILURE PERSISTED AND THE DEALER WAS UNABLE TO RESOLVE THE PROBLEM. THE MANUFACTURER AND DEALER STATED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 350.
Power train, Jul 31, 2012
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE EMITTED A GRINDING NOISE AND THE TRANSMISSION SHIFTED ERRATICALLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MANY OCCASIONS, BUT THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS PERFORMING AS DESIGNED AND THE GRINDING NOISE WAS NORMAL. THE DEALER COULD NOT FIND A FAILURE AND STATED THAT THERE WERE NO RECALLS OR WARRANTIES COVERING THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 2,364. UPDATED 08/16/12*LJ
Power train, Jul 30, 2012
I AM AN OWNER OF 2012 FORD FOCUS. MY CAR ROLLS BACK EVERY TIME I TOOK MY FOOT OFF THE BRAKE ON A HILL. IT ROLLS SO FAST! IT'S REALLY UNSAFE AND SCARY; ESPECIALLY I HAVE MY 4 YEAR OLD DAUGHTER RIDING AT THE BACK SEAT. I WENT TO THE DEALERSHIP LAST MONTH BUT THE ISSUE WAS NEVER SOLVED. THE SERVICE MAN TOLD ME THAT IT IS NORMAL FOR THE CAR WITH AUTOMATIC TRANSMISSION TO ROLL BACK WHEN YOU'RE UP THE HILL. I NEVER HAD THIS KIND OF ISSUE WITH MY OTHER CARS BEFORE. I HOPE FORD WILL DO A RECALL FOR ALL 2012 FOCUS. *TR
Steering, Jul 29, 2012
I HAD AN EARLIER COMPLAINT ON MY FIRST FOCUS PURCHASED IN MARCH 2012...INCIDENT DATE JUNE 27 2012...I LOST POWER STEERING ON 3 OCCASIONS...SERVICE WAS NOT ABLE TO FIX IT SO THEY EXCHANGED MY CAR FOR AN IDENTICAL ONE ON JULY 25, 2012...THE SECOND DAY I DROVE THE NEW FOCUS, SOMETHING STRANGE HAPPENED WITH THE STEERING WHILE ON THE EXPRESSWAY...I WAS GOING ABOUT 60 MPH ON A STRAIGHT ROAD AND THE CAR STARTED TO WANDER TO THE RIGHT AND IT ALSO DID IT TO THE LEFT...THE STEERING IS VERY TIGHT AND WAS DIFFICULT TO GET THE CAR GOING STRAIGHT...I'VE BEEN TO THE DEALERSHIP AND THEY SAY THAT IS JUST HOW IT DRIVES..IF THIS TRUE, I'LL NEVER BE ABLE TO DRIVE THE EXPRESSWAY...THIS WANDERING WAS DIFFICULT TO CONTROL AND TIRING TO FIGHT THE WHEEL....2 NEW CARS IN 4 MONTHS TIME BOTH WITH STEERING PROBLEMS MAKES ME THINK THERE ARE SOME KINKS WITH THE NEW ELECTRIC STEERING ON FORDS....THIS WILL BE MY FIRST AND LAST EXPERIENCE WITH FORDS. *JS
Steering, Jul 27, 2012
GOT THE CAR ON WEDNESDAY JULY 25TH AFTER A WEEK LONG WAIT FOR KEY....LONG STORY.....THE FIRST INCIDENT HAPPENED 2 HOURS AFTER PICKING UP THE CAR. SITTING IN A DRIVE THRU. "POWER STEERING ASSIST FAULT, MAINTENANCE REQUIRED". TURNED CAR OFF AND ON PROBLEM WENT AWAY. NEXT DAY SITTING IN TRAFFIC, THE PROBLEM RETURNED CALLED FOR SERVICE AND TAKING THE CAR IN FOR SERVICE. WISH I WOULD HAVE LOOKED THIS UP PRIOR TO PURCHASE! *TR
Power train, Jul 24, 2012
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT WAS UNCERTAIN OF THE SPEED BEING DRIVEN WHEN APPROACHING A TRAFFIC STOP SIGNAL. WHEN THE BRAKE WAS APPLIED THE VEHICLE BEGAN TO ROLL BACKWARDS FOR A FEW SECONDS. THE FAILURE OCCURRED WHENEVER AT A COMPLETE STOP. THE MANUFACTURER OFFERED A CUSTOMER SATISFACTION PROGRAM REGARDING THE UNINTENDED ROLLING ISSUE. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN DIAGNOSED FOR THE MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Power train, Jul 23, 2012
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARD WHENEVER HE REMOVED HIS FOOT FROM THE BRAKE PEDAL WHILE STOPPED ON AN INCLINE. THE FAILURE OCCURRED WHILE THE VEHICLE WAS SHIFTED IN DRIVE. THE CONTACT ALSO STATED THAT THE VEHICLE ONCE ROLLED BACKWARD AS MUCH AS FIFTY FEET. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN UNKNOWN RECALL REPAIR WAS PERFORMED THAT ADDRESSED THE FAILURE. THE FAILURE CONTINUED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 11,000.
Power train, Jul 19, 2012
PURCHASED A NEW 2012 FORD FOCUS WITH AUTOMATIC TRANSMISSION IN APRIL, 2012. IMMEDIATELY EXPERIENCED LOW SPEED TRANSMISSION SHIFTING PROBLEMS AND ALSO DISCOVERED COMPLETE FREE ROLL BACKWARD, UNENDING, UNTIL HITTING LEVEL GROUND AND/OR HITTING AN OBJECT WHILE ROLLING BACKWARDS ON AN INCLINE, EVEN WHILE IN GEAR. THIS IS A SERIOUS SAFETY AND DRIVER LIABILITY ISSUE . DEALERSHIP HAS RE-PROGRAMMED TRANSMISSION ON A TECHNICAL SERVICE BULLETIN WITHOUT SUCCESS. DEALERSHIP HAD ME TEST DRIVE ANOTHER 2012 FOCUS THINKING IT WOULD NOT DEMONSTRATE THE SAME SAFETY PROBLEM...AND TO THEIR SURPRISE..THE TEST DRIVE VEHICLE THEY GAVE ME ALSO PERFORMED THE SAME WAY ON THE FREE ROLLBACK WHILE IN GEAR. I BELIEVE THE FUNDAMENTAL PROBLEM HERE IS THAT FORD HAS DESIGNED AND MANUFACTURED IN THE 2012 FOCUS LINE A STANDARD/MANUAL TRANSMISSION (POORLY SHIFTED BY SOFTWARE AND DYSFUNCTIONAL ON THE FREE ROLL BACK ISSUE) AND IS MARKETING IT TO ALL CONSUMERS AS AN AUTOMATIC TRANSMISSION. SERVICE DEPARTMENT ACKNOWLEDGES THAT IT TRULY IS A STANDARD/MANUAL DESIGN. THE WINDOW STICKER AND SALES PROCESS MISREPRESENTS TO THE CONSUMER THAT IT IS AN AUTOMATIC TRANSMISSION. THIS MAY CONSTITUTE CONSUMER FRAUD ON A NATIONAL LEVEL LEADING TO EITHER CLASS ACTION LITIGATION, TOTAL RECALL AND/OR INDIVIDUAL CASES OF LITIGATION. I AM CONSIDERING ALL OF THE ABOVE AS THE PROBLEM REMAINS AND HAS NOT BEEN RECTIFIED. *TR
Suspension, Power train, Engine, Jul 17, 2012
THE TRUNK LID IS OUT OF ALIGNMENT THE VEHICLE SHUDDERS AT ACCELERATION MAJOR SUSPENSION WORK REQUIRED DO TO ENGINEERING AND PRODUCTION ENGINE SHUDDERS AND CLUNKS WHEN SHUTTING OFF ROUGH IDLE AND ENGINE MISSES. PROBLEMS ARE INCONSISTENT . *TR
Service brakes, Hydraulic, Tires, Jul 16, 2012
WHEN MAKING A LEFT TURN FROM A MAIN ROAD ONTO A SIDE STREET I ENCOUNTER MASSIVE GRINDING NOISES COMING FROM WHAT SOUNDED LIKE MY LEFT FRONT TIRE AREA. I THOUGHT MAYBE IT WAS MY IMAGINATION. FROM THEN ON THERE IS INTERMITTENT NOISES COMING FROM THAT AREA (SOUNDS LIKE PLASTIC RUBBING ON SOMETHING) I TOOK IT TO THE DEALERSHIP ON SAT, 7/14 THEY DID A VISUAL SAFETY EXAM AND FOUND NOTHING WRONG BUT THEY DID ROTATE MY TIRES JUST IN CASE. I AM ALSO EXPERIENCING A GRINDING NOISE WHEN PRESSING ON THE GAS FROM ABOUT 0-20 MPH (GOING STRAIGHT) (SOUNDS SEPARATE FROM THE GRINDING ISSUES UNDER THE TIRE, BUT I AM UNSURE IF THIS IS RELATED. I AM SCHEDULED TO TAKE THE CAR BACK TO THE DEALERSHIP ON 7/19 TO SEE IF THEY CAN FIND A PROBLEM. VERY FRUSTRATING AS THIS CAR IS JUST OVER 6 MONTHS OLD! *TR
Steering, Jul 15, 2012
WHILE SLOWING TO A STOP, DRIVING IN A STRAIGHT LINE, THE POWER STEERING SUDDENLY FAILED. THE CAR WAS EXTREMELY DIFFICULT TO STEER. THE DASHBOARD DISPLAYED "POWER STEERING ASSIST FAULT: SERVICE REQUIRED." THE CAR HAD BEEN RUNNING FOR APPROXIMATELY 2 MINUTES. AFTER TURNING THE CAR OFF AND STARTING IT AGAIN, THE POWER STEERING RETURNED. I TOOK THE CAR TO THE FORD DEALERSHIP, AND THEY DID NOT FIND ANY PROBLEMS WITH THE POWER STEERING SYSTEM. TWO WEEKS LATER ON JULY 14, AT 1717 MILES, AS I WAS ACCELERATING FROM A STOP, DRIVING IN A STRAIGHT LINE AT APPROXIMATELY 10 MILES PER HOUR, THE POWER STEERING FAILED AGAIN AND THE SAME ERROR MESSAGE WAS DISPLAYED. THE CAR WAS EXTREMELY DIFFICULT TO STEER. AFTER TURNING THE CAR OFF AND STARTING IT AGAIN, THE POWER STEERING RETURNED. AGAIN, THE CAR HAD BEEN RUNNING FOR APPROXIMATELY 2 MINUTES. *TR
Power train, Jul 14, 2012
THIS IS A ONGOING PROBLEM WITH MY FOCUS. WHEN ACCELERATING FROM A STOP THE FOCUS'S AUTOMATIC DSG TRANSMISSION (IN D) WILL QUICKLY SHIFT TO A HIGHER GEAR IN AN EFFORT TO MINIMIZE FUEL CONSUMPTION. DURING A STOPPED TURN AT A INTERSECTION THIS LEADS TO A UNSAFE CONDITION WHERE COMMANDED ACCELERATION TAKES SEVERAL SECONDS TO HAPPEN. THE PROBLEM HAPPENS LIKE THIS: THE CAR ACCELERATES AT A STOP SIGN OR PARKING LOT. THE CAR ACCELERATES TO 10-15 MILES PER HOUR. THE DRIVER LETS OFF THE GAS DURING THE "TURN" PART. THE TRANSMISSION SHIFTS TO SECOND OR A HIGHER GEAR. THE DRIVER THEN COMMANDS A LARGE ACCELERATION - SAY DUE TO ONCOMING TRAFFIC - AND NOTHING WILL HAPPEN FOR SEVERAL SECONDS. THIS IS BECAUSE THE DSG TRANSMISSION NEEDS TO SHIFT SEQUENTIALLY INTO FIRST AND THIS TAKES SEVERAL SECONDS. ALSO IT APPEARS THAT THE POWERTRAIN IS DISCONNECTED WHILE THIS SHIFTING TAKES PLACE. WHEN THE TRANSMISSION FINALLY SELECTS FIRST THE ACCELERATION CAN BE SUDDEN AND UNEXPECTED. THIS HAS HAPPENED TO ME SEVERAL TIMES AND I BELIEVE IT IS A DANGEROUS CONDITION. IT CAN BE AVOIDED BY MANUALLY SELECTING FIRST - THEN SHIFTING TO D WHEN THE TURN IS COMPLETE. THE CAR JERKS,SHUTTER.JUMPS, MISSHIFTS, RATTLES. THE CAR HAS BEEN BACK 3 TIMES AND REPROGRAM 2 TIME TBS,ABS.PCM. THIS CAR IS JUNK AND NEED BE FIXED. *TR
Power train, Jul 12, 2012
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHEN HE APPLIED THE ACCELERATOR FROM A STOPPED POSITION, THE VEHICLE STALLED AND NEARLY CAUSED CRASHES WHILE IN TRAFFIC. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 4,800.