2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Steering, May 13, 2020
WHEN STARTING VEHICLE STEERING WOULD LOCK UP AND DISPLAY ERROR MESSAGE OF "STEERING ASSIST FAULT NEEDS SERVICE" *TR
Electrical system, Engine, May 4, 2020
THE CHECK ENGINE LIGHT COMES ON AND THE CAR WILL SHUDDER. HAVE HAD TIMES WHERE THE CAR HAD TROUBLE PULLING THROUGH A NOT SO STEEP DRIVEWAY. HAVE DRIVEN IT ON STREETS AND HIGHWAYS (NOT VERY LONG). SOMETIMES IT IS ON FOR A FEW DAYS THEN THE NEXT DAY THE LIGHT WILL TURN OFF AND DRIVE ALRIGHT. WAS TOLD THE TCM (TOTAL CONTROL MODULE NEEDS TO BE REPLACED). HAVE HAD ISSUES WITH THE CLUTCH ASSEMBLY WHICH I NEEDED TO COMPLETELY REPLACE AS IT WAS FALLING APART.
Other or unspecified, May 4, 2020
THE HORN WON'T WORK.
Vehicle speed control, Other or unspecified, Engine, May 4, 2020
TAKI OFF FROM STOP LIGHT CAR IS STALLING, TURNED VEHICLE OFF AND WILL NOT START AGAIN
Power train, May 1, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER, LOCATED IN WINSTON-SALEM, NC, WHERE THE TECHNICIAN REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE CONTACT CALLED THE SAME UNKNOWN DEALER AND WAS INFORMED THAT THE VEHICLE WAS OVER THE MILEAGE AND THEREFORE WOULD NOT BE COVERED UNDER WARRANTY OR NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Steering, May 1, 2020
POWER ASSIST STEERING ERROR HAS OCCURRED NUMEROUS TIMES WHILE STATIONARY AND MOVING. ERROR CODE FLASHES AND SOMETIMES CLEARS AFTER RESTARTING ENGINE OR DISCONNECTING BATTERY FOR A PERIOD OF TIME. THIS IS A KNOWN PROBLEM WITH MANY FORD VEHICLES OF THE SAME BUILD PERIOD UTILIZING THE SAME EQUIPMENT TECHNOLOGY. WHY THIS ISSUE WAS NOT INCLUDED IN THOSE RECALLS IS NOT UNDERSTANDABLE. JUST LIKE THE DUAL CLUTCH ISSUE, WHICH I PAID FORD $2,300 TO REBUILD THE TRANSMISSION, I AM TOLD THAT THERE'S NO WARRANTY OR RECALL. THIS MEANS ANOTHER $2,000+ TO REPAIR A KNOWN DEFECT. 2 ISSUES ALONE HAS CAUSED REPAIR BILLS THE EQUATE TO 25% OF THE PURCHASE PRICE. NICE TO SEE FORD HAS OTHER OPTIONS TO ADD TO THE PRICE TAG AT THE OWNERS EXPENSE AND SAFETY. HOPEFULLY NO FATALITIES WILL OCCUR BEFORE FORD AND NHTSA ACKNOWLEDGES THIS ISSUE IS IN LINE WITH OTHER RECALLS FOR SIMILAR EQUIPMENT.
Other or unspecified, Apr 28, 2020
IT DIED WHILE DRIVING 3 TIMES RIGHT AFTER AND THE CAR IDLES STRANGE
Other or unspecified, Engine, Apr 24, 2020
I RECEIVED A RECALL FOR THE CANISTER PURGE VALVE. I TOOK IT IN TO A DEALERSHIP LAST YEAR AND WAS TOLD IT WAS FIXED. NOW MY CHECK ENGINE LIGHT IS ON AND IT THE DEALERSHIP TELLS ME IT WAS TESTED AND THEIR WAS NO ISSUE, SO THEY CANNOT DO ANYTHING NOW. MY VEHICLE COULD STALL AND NOT CRANK BACK AND FORD REFUSES TO FIX A FAULTY PART THEY HAD A RECALL ON?
Fuel/propulsion system, Apr 23, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS TOWED TO COURTESY FORD OF ROME (101 US-411, ROME, GA 30161) WHERE AN UNKNOWN RECALL REPAIR WAS PERFORMED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Electrical system, Engine, Apr 15, 2020
WE HAVE A 2012 FOCUS. FROM DAY 1, WE HAVE HAD PROBLEMS WITH THE BATTERY GOING DEAD, WITHIN JUST A DAY. WE HAVE HAD IT IN NUMEROUS DEALERSHIPS, WITH NO RESOLVE OF THE PROBLEM. AFTER HAVING HAD ENOUGH, WE TOOK IT TO A SPECIALIST WHO HOOKED IT UP TO A DIAGNOSTIC MACHINE. THE PROBLEM WAS THE STEREO SYSTEM DRAINING THE BATTERY. BUT WE FELT IT WASN'T OUR RESPONSIBILITY TO HAVE TO PAY FOR A NEW STEREO, SO WE JUST HAD IT DISCONNECTED. FIXED THE PROBLEM. BUT THE CHECK ENGINE LIGHT NEVER GOES OFF. AND NOW IT'S MAKING A FUNNY NOISE IN THE ENGINE AND WHEN YOU COME TO A STOP AND ACCELERATE, IT SOMETIMES ACTS LIKE IT WANTS TO CUT OFF. I FEEL LIKE FORD OUGHT TO REPLACE THE STEREO FREE. WE HAVE HAD IT IN ON OTHER NUMEROUS OCCASIONS FOR OTHER PROBLEMS TOO. HAD TO HAVE A NEW DASH TWICE!
Steering, Apr 13, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS AND STATED WHILE DRIVING THE POWER STEERING SUDDENLY FAILED. THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CAUSE WAS NOT YET DETERMINED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE MESSAGE "POWER ASSIST MALFUNCTION" DISPLAYED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER CROSS ROAD FORD (1330 NORTH CAROLINA WHY 66S. KERNERSVILLLE NC) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,300.
Engine, Apr 13, 2020
MY VEHICLE IS CONSTANTLY TELLING ME MY "TRANSMISSION OVERHEATING, PLEASE PULL OVER SAFELY" WHEN IM ON THE FREEWAY (NO TRAFFIC). I PULL OVER AND IT SAY "WAIT 5 MINUTES," WHICH I DO AND THEN IT WILL SAY "TRANSMISSION READY". SOMETIMES EVEN BEFORE I PULL OVER TO ALLOW TRANSMISSION TO COOL DOWN IT WILL FLASH "TRANSMISSION READY" BEFORE I CAN PULL OVER TO LET IT COOL DOWN.
Steering, Apr 5, 2020
THE STEERING JUST STOPPED WORKING IN THE MIDDLE OF ME DRIVING DOWN THE HIGHWAY. THE STEERING WHEEL IS COMPLETELY LOCKED UP. THEN AFTER THE FAULT WARNING CAME ON THE CAR'S STEERING WOULD NOT MOVE AT ALL AND WAS LOCKED ONTO A SLIGHT LEFT TRAJECTORY WHICH ALMOST CAUSED A SERIOUS ACCIDENT.
Power train, Apr 1, 2020
EXTREME TRANSMISSION SHUDDER TO THE POINT OF TIRES LOSING TRACTION WHILE TRYING TO TAKE OFF FROM A STANDSTILL. INCLUDED SHUDDERING AT RANDOM FROM STANDSTILL AND WHEN SHIFTING. LACK OF ANY CONSISTENCY IN ACCELERATION DURING SOME SHIFTS. IT CONTINUES TO DO THIS AS WE'VE OWNED THE CAR APPROXIMATELY 2 YEARS. HAS ALREADY HAD THE MODULE REFLASHED.
Power train, Mar 20, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT'S DAUGHTER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE TRANSMISSION. THE CONTACT'S DAUGHTER THEN TOOK THE VEHICLE TO JANNELL MOTORS INC LOCATED AT (2000 WASHINGTON ST, HANOVER, MA 02339) WHERE THE CONTACT WAS PROVIDED AN ESTIMATE TO HAVE A DIAGNOSTIC TEST PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Mar 18, 2020
THE HORN DOESN'T WORK ALL THE TIME ALONG WITH THE DOORS NOT ALWAYS LOCKING OR UNLOCKING. THE HORN CONCERNS ME DEEPLY. I DON'T HAVE A RADIO HAVEN'T HAD ONE IN A COUPLE OF MONTHS I FILED A COMPLAINT A COUPLE MONTHS AGO. I'M A FORD PERSON AND I REALLY WISH FORD WERE TAKE CARE IF THESE ISSUES. A HORN IS A PRETTY IMPORTANT SAFETY ISSUE WITH THE CAR.
Power train, Mar 17, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CAPITOL FORD LOCATED AT (919 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) WHERE THE CONTACT WAS INFORMED THAT THE POWERTRAIN CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT IF THE POWERTRAIN CONTROL MODULE WAS REPLACED, THERE WAS NO GUARANTEES THAT THE FAILURE WOULD BE RESOLVED. THE VEHICLE WAS THEN TAKEN TO THE FORD STORE MORGAN HILL LOCATED AT (17045 CONDIT RD, MORGAN HILL, CA 95037) AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED HOWEVER, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING SLOW SPEEDS. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS DIAGNOSED WITH A DEFECTIVE TRANSMISSION CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Mar 13, 2020
2102 FORD FOCUS - HAVE TRANSMISSION SKIPPING AND ALSO COULD NOT GET THE GEAR SHIFT TO GO FROM PARK TO DRIVE . WAS STICK FOR 2 HOURS IN THE WINTER MONTHS UNTIL TOW ARRIVED.
Engine, Mar 13, 2020
THE CAR DOESN'T LIKE TO SHIFT TO ANY OTHER GEARS IT DRIVES HORRIBLY GOING DOWN HILLS OR BACKING OUT OF THE ROAD I HAVE TOOK THE CAR TO THE DEALERSHIP THEY SAID IT WAS MY CLUTCH IS BAD AND IT IS 1200 TO FIX IT .
Steering, Mar 11, 2020
ON VEHICLE START UP POWER STEERING IS OCCASIONALLY UNRESPONSIVE. I HAVE BEEN ABLE TO RESTART THE VEHICLE TO TRY TO CORRECT THE ISSUE WHICH HAS OVERCOME THE PROBLEM IN THE PAST.THERE ARE NO WARNING SIGNS ON THE DASH THAT ADDRESS THIS PROBLEM. NOW THE VEHICLE HAS LOST ALL POWER STEERING AND MAYBE UNSAFE TO DRIVE. I HAVE NOTIFIED MY FORD DEALER WITH THE PROBLEM, THEY SAID TO HAVE THE CAR TOWED IN FOR A $3000. REPAIR? THIS SURE LOOKS LIKE A SAFETY PROBLEM AS NO ONE CAN SAY IF IT IS SAFE TO DRIVE WITH MANUAL STEERING? WHAT IF I KEEP DRIVING IT AS IS? IF I GIVE THE VEHICLE AWAY CAN I OR FORD BE HELD LIABLE IF SOMEONE IS INJURED. THE CAR NOW NOT WORTH THE COST TO REPAIR. SOMEBODY IS GOING TO GET HURT AND I THOUGHT FORD WAS ALL ABOUT SAFETY? I WILL BE SURE TO LET MY FRIENDS AND FAMILY KNOW.
Power train, Engine, Fuel/propulsion system, Mar 11, 2020
WHEN YOU DEPRESS THE ACCELERATOR PEDDLE THE RPMS MAX OUT .IT WILL STUDDER FOR A FEW SECOND THEN THE RPMS WILL PLUMMET TO ZERO OR ONE.THE ENGINE STALLS WHILE IN MOTION.WHILE OPERATING THE VEHICLE ON A STRAIGHT FLAT ROAD.THE RPMS ARE ALL OVER THE ENGINE LOOSES POWER SURGES AND CUTS OUT.WHEN DRIVING UP HILL OR AN INCLINE THE ENGINE WILL LOOSE UP TO HALF ITS POWER AND THE CAR WILL DERASTICALLY LOOSE ACCELERATOR POWER.THE STEERING IS IRRATIC .IT SHAKES AND CAUSES THE VEHICLE TO LURCH .IT IS UNSAFE TO OPERATE ON PUBLIC ROADWAYS.SINCE RECALL SERVICE I'VE HAD TO RETURN THE CAR TO THE RECALL SERVICE PROVIDER.THE CAR NOW HAS SO MANY PROBLEMS IT SITS IN MY DRIVEWAY.SINCE OCTOBER I'VE PAID FULL COVERAGE INSURANCE FOR A CAR THE FORD MOTOR COMPANY AND SUB SITIARY COMPANIES OF THAT COMPANY REFUSE TO HONOR THEIR RE-CALLS AND SERVICES STEMMING FROM THOSE RECALLS.*DT*JB
Power train, Mar 11, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, A MESSAGE DISPLAYED STATING; TRANSMISSION HOT, WAIT 5 MINUTES. THE VEHICLE LOSS MOTIVE POWER. THE CONTACT FOLLOWED THE WARNING LIGHT DIRECTIONS; HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V523000(POWER TRAIN) AS A POSSIBLE CAUSE OF THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.*DT*JB
Power train, Mar 10, 2020
I WAS LEAVING WORK WHEN I GOT ON THE FREEWAY WHEN I STEP ON THE GAS PEDAL THE CENTER OF THE CAR MAINLY THE TRANSMISSION START TO SHAKE AND THE CAR WOULD STOP MOVE, THE MORE I PRESS ON THE PEDAL THE LOUDER THE SHAKING GET AND THE CAR WOULD NOT ACCELERATE I HAD TO PULL OVER TO THE SIDE OF THE ROAD SHUT THE CAR OFF AND WAIT FOR 15 MINUTES THEN START IT AGAIN TRY TO MOVE IT BUT IT WAS MOVING SLOWLY I EVENTUALLY REACH HOME.
Power train, Mar 10, 2020
MY TRANSMISSION IS SLOW ON TAKE OFF SLIPS IN CORNERING HAS A VIBRATION WHILE RUNNING. IT HESITATES AND LUNGES. IN TOWN AND ON HIGHWAY RUNNING.THIS IS THE 2ND TRANSMISSION.
Power train, Mar 10, 2020
I WENT TO A FORD DEALERSHIP FOR A POSSIBLE TRANSMISSION ISSUE, UNCOMFORTABLE GEAR SHIFTS AND ACCELERATION LAG, THAT I HAVE WITH MY 2012 FORD FOCUS IN 9/13/2019. THEY TOLD ME THAT MY CAR HAD A FIELD SERVICE ACTION (TECHNICALLY IS NOT A RECALL) THAT HAD EXPIRED COUPLE MONTHS AGO, AND THEY COULD NOT DO ANYTHING. THEY PROVIDED ME SOME PAPERS THAT EXPLAINS OPERATION CHARACTERISTICS OF THEIR FAULTY TRANSMISSION. IN SIX MONTHS TO THIS DATE, MY ISSUE WITH THE TRANSMISSION GOT WORSE. AFTER 30 MINUTES OF DRIVING, MY ENTIRE CAR STARTS SHAKING IN FIRST AND SECOND GEARS, AND BECOMES UNSAFE TO DRIVE BECAUSE IT SOMETIMES TAKES DANGEROUSLY LONG TIME TO SPEED UP. TODAY I WENT TO A LOCAL MECHANIC SHOP AND CONTACTED FORD CUSTOMER SERVICE. MY MECHANIC ESTIMATES THE COSTS OF REPAIR TO BE $1500, AND FORD CUSTOMER SERVICE ONLY TELLS ME THAT THEIR FIELD SERVICE ACTION (14M01) HAS EXPIRED AND WOULD NOT TAKE THE RESPONSIBILITY FOR THEIR FAULTY TRANSMISSION ANYMORE.