2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Other or unspecified, Jan 16, 2020
RADIO RANDOMLY SCREECHES AT A VERY HIGH FREQUENCY. SOUNDS LIKE A GUN SHOT AT FIRST THEN EAR PIERCING SCREECHING. EVEN DOES IT WHEN THE CAR IS OFF. SEEMS TO MULTIPLE COMPLAINTS REGARDING THIS ON THIS PARTICULAR VEHICLE. THERE IS NO WARNING WHEN THIS OCCURS AND IT DOES NOT DO IT EVERY DAY. MAJOR SAFETY HAZARD WHEN YOU ARE DRIVING DOWN THE ROAD AND THIS NOISE COMES OUT OF NOWHERE. WHEN YOU SHUT THE CAR OFF THE NOISE CONTINUES. EVEN CONTINUES AFTER REMOVING THE KEY AND LOCKING THE DOORS.
Steering, Jan 15, 2020
I OWN A 2012 FORD FOCUS WENT TO PICK MY KIDS UP FROM SCHOOL AND KILLED MY CAR. THEN TRIED TO RESTART MY CAR AND MY STEERING WHEEL WAS REALLY HARD TO TURN THEN THE STEERING ASSIST FAILURE POPPED UP ON MY SCREEN. TRIED TO RESTART THE BATTERY CHANGED THE FUSE AND IT STILL POPS UP WITH THE MESSAGE. AND THIS IS MY ONLY TRANSPORTATION. IT'S REALLY HARD TO STEER IT. AND I'M SCARED TO DRIVE IT.
Fuel/propulsion system, Jan 14, 2020
ON JANUARY 3, 2020 I HAD MY CAR SERVICED BY BEAU TOWNSEND FORD IN VANDALIA, OH FOR RECALL NUMBER 18V735000. THEY REPLACED THE CANISTER PURGE VALVE. ON JANUARY 10, 2020; WHILE DRIVING ON THE HIGHWAY TO NASHVILLE, TN MY CAR STALLED OUT WHICH ALMOST CAUSED AN ACCIDENT. I THEN HAD TO CALL FOR A TOW TRUCK TO TOW THE CAR TO MY FRIENDS HOUSE. I THEN CALL THE FORD COMPANY WHO TOLD ME TO TAKE THE CAR TO WYATT JOHNSON IN NASHVILLE, TN TO BE REPAIRED. I HAD TO PAY FOR A TOW TO THAT DEALERSHIP AND UPON INSPECTION; THEY STATED THAT THE FUEL TANK, EVAP CANISTER AND FUEL PUMP NEEDED TO BE REPLACED AND THEY ARE CHARGING ME $1366 TO COMPLETE THE WORK.
Power train, Jan 14, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, AN ABNORMAL GRINDING SOUND EMITTED FROM THE VEHICLE. ADDITIONALLY, WHILE DRIVING AT 65 MPH, THE NOISE RETURNED AND A TRANSMISSION OVERHEATING, PLEASE PULL OVER WARNING LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND ANOTHER WARNING LIGHT STATED WAIT 5 MINUTES TO ALLOW THE VEHICLE TO COOL, THE CONTACT WAS ABLE TO RESUME DRIVING AFTER 5 MINUTES. THE VEHICLE WAS TAKEN TO ANDERSON FORD OF ST. JOSEPH 2207 N BELT HWY, ST JOSEPH, MO 64506 BUT WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS 132,000.
Steering, Jan 13, 2020
TL* THE CONTACT CALLED ON BEHALF OF HIS AUNT WHO OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE HIS AUNT WAS ENTERING HER GARAGE, THE STEERING WHEEL SEIZED. THE CONTACT STATED THE AUNT DOES NOT REMEMBER THE WARNING LIGHT THAT WAS ILLUMINATED. THE CONTACT STATED THE DRIVER TURNED OFF AND ON THE IGNITION AND THE STEERING WHEEL WAS FUNCTIONING NORMAL. THE VEHICLE WAS TAKEN TO LOCAL DEALER GENE BUTMAN FORD LOCATED AT 2105 WASHTENAW AVE, YPSILANTI, MI 48197, (734) 482-8581, WHERE IT WAS DIAGNOSED WITH NEEDING UNKNOWN RACK TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 34,659. *PM*JB
Steering, Jan 13, 2020
THE POWER STEER FAILS WHEN STARTED AND INTERMITTENTLY WHILE DRIVING. THE POWER STEERING FAILURE AFTER STARTING HAS BEEN HAPPENING OVER A YEAR. TODAY THE CHECK ENGINE LINE CAME ON AFTER PULLING OUT OF THE DRIVE WAY AND WARNED ME THE POWER STEERING HAD FAILED. THE VEHICLE HAS 100,700 MILES ON IT.
Steering, Power train, Electrical system, Jan 11, 2020
WHILE DRIVING AT APPROXIMATELY 50MPH ON A COUNTRY ROAD THE VEHICLE SUDDENLY BECAME UNRESPONSIVE AND NUMEROUS WARNING LIGHTS ILLUMINATED. A TRANSMISSION FAILURE WARNING APPEARED AND THE CAR IMMEDIATELY STOPPED ACCELERATING. THE ELECTRIC STEERING BECAME INOPERATIVE AND STEERED THE VEHICLE INTO ONCOMING TRAFFIC. AVOIDANCE AND STOPPING ON THE SIDE OF THE ROAD REQUIRED AN ESTIMATED 60-80LBS OF FORCE TO REGAIN MINIMAL STEERING AND BRING THE CAR TO A STOP. ONCE STOPPED NUMEROUS ELECTRICAL SYSTEMS ON THE CAR INCLUDING LIGHTS, WIPERS, AND OTHER ELECTRICAL COMPONENTS BEGAN TO ACTIVATE AND DEACTIVATE IN A SEEMINGLY RANDOM FASHION. THIS CAR IS ABSOLUTELY UNSAFE!
Engine, Fuel/propulsion system, Jan 11, 2020
I HAVE HAD TO REPLACE THE SAME PART MULTIPLE TIMES. THE TCM SEEMS LIKE IT NEEDS REPLACED ALMOST EVERY TIME I GET AN OIL CHANGE. EVERY TIME MY CAR GETS FIXED ANOTHER PROBLEM APPEARS. MY CAR WILL NOT GO IN REVERSE RIGHT NOW, AND HAS A MISFIRE IN CYLINDER 1 WHICH I KNOW THE MISFIRES HAPPEN OFTEN. BUT THERE IS ALSO A LEAK IN THE EVAP WHICH HAPPENED RIGHT AFTER MY TANK WAS FIXED FOR THE DEFORMATION OF THE TANK RECALL. MY TRANSMISSION TICKS, AND THE CLUTCH PLATE NEEDS REPLACED. I HAVE AN AUTOMATIC FORD FOCUS BUT THE CAR IS CONSTANTLY SHUDDERING. THE VEHICLE HAS THE CLUTCH SHUDDER WHEN I'M AT A COMPLETE STOP AND I PRESS THE GAS PEDAL. IT DOESN'T MATTER IF IT'S LIGHT OR NOT.
Power train, Jan 11, 2020
I HAVE A FIELD SERVICE ACTION FOR MY TCM TO BE REPAIRED, I'VE NEVER HAD PROBLEMS WITH IT SO IT WAS NEVER FIXED, MY CAR RECENTLY ROLLED OVER 151,000 MILES AND STARTED HAVING PROBLEMS WITH THE TCM I TALKED TO A DEALER AND THEY TOLD ME THE FIELD SERVICE ACTION WAS ONLY GOOD FOR 150,000 MILES. I THINK IT'S VERY ODD TIMING SINCE I JUST RECENTLY BARELY WENT OVER 150,000 MILES,. MY CAR HAS BEEN STRANDED IN A PARKING LOT FOR 3 WEEKS NOW UNABLE TO START
Steering, Electrical system, Fuel/propulsion system, Jan 9, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS PUSHED INTO A NEARBY GAS STATION TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE FUEL GAUGE WAS INOPERABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). ADDITIONALLY, ON ANOTHER OCCASION WHILE MOVING THE VEHICLE FROM A PARKING SPACE, THE STEERING WHEEL BECAME FIRM AND DIFFICULT TO MANEUVER. METRO FORD CHICAGO LOCATED AT 6455 S WESTERN AVE, CHICAGO, IL 60636, (888)667-9088 WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL OR A WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 62,100.
Power train, Engine, Jan 8, 2020
I PURCHASED A 2012 FORD FOCUS 11/2017 SINCE THEN HAVE HAD POWER TRAIN /TRANSMISSION REPLACED 2 TIMES LAREST IN SEPT. 2019. I AM AGAIN EXPERIENCING THE SAME TYPES OF SYMTOMS LEADING TO SAME. CALLED SERVICE WHERE WORK WAS DONE IN SEPT. AND TOLD WAIT ALITTLE LONGER FOR SYMTOMS TO SHOW ON THE METER. BUT YOU CAN BRING IN YOU CHOSE. I AM SCARED TO WAIT AND LAST EXPERIENCE LEFT ME IN AN INTERSECTION VEHICLE WOULDNT START AND UNABLE TO GET AN OK TO TOW. USED SOMEONE ELSE AAA TO TOW IN. ONE WEEK WITHOUT A CAR NO RENTALS AVALILABLE DUE TO HIGH VOLUME OF FORD RECALLS STATED AT EVERY FORD DEALER IN SAN DIEGO. I COULD PAY OUT OF POCKET BUT RENTAL REQUIREMENTS AND NO CREDIT CARD MADE IT INELIGIBLE TO DO SO. FORD OKD A ONE DAY RENTAL. NO VEHICLES AVAILABLE I WAS TOLD.
Power train, Jan 8, 2020
MY VEHICLE IS SHOWING SYMPTOMS OF A CLUTCH ISSUE THAT HAS BEEN ACKNOWLEDGED BY FORD. DEALER SAID THIS IS EXACTLY THE ISSUE BUT CANT COVER IT UNDER THE WARRANTY BECAUSE ITS PAST 7 YEAR. THE CAR IS UNDER 100K MILES SO I FEEL THIS SHOULD STILL BE ADDRESSED.
Steering, Jan 7, 2020
THE POWER STEERING WENT OUT ON MY CAR THIS MORNING WHEN I STARTED IT. IT FLASHED AN ERROR MESSAGE. AFTER TURNING IT OFF AND RESTARTING IT ABOUT 3 TIMES, IT BEGAN TO WORK. I HAVE READ THAT THIS CAN OCCUR AS I AM DRIVING. I AM TERRIFIED THIS CAR IS GOING TO KILL ME, AND I JUST BOUGHT IT USED AND AM PAYING PAYMENTS. THE VEHICLE WAS NOT IN MOTION...YET.
Other or unspecified, Service brakes, Jan 6, 2020, crash
BREAKS FAILED. WAS DRIVING STRAIGHT ON A CITY ROAD THAT IS ALSO DEEMED A HIGHWAY AND WAS APPROACHING A STOP LIGHT. TRIED TO STOP GOING APPROX 15 MPH FELT A CLICK AND THEN NOTHING, BRAKES DID NOT ENGAGE.
Engine, Fuel/propulsion system, Jan 6, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S GRANDDAUGHTER WAS DRIVING 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WATERMARK NISSAN OF MARION (3209 BANTERRA DRIVE, MARION, IL 62959) WHERE IT WAS DETERMINED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Steering, Jan 6, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING ON THE HIGHWAY, THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO MANUALLY STEER THE VEHICLE TO THE SIDE OF THE HIGHWAY. THE CONTACT RESTARTED THE VEHICLE AND DROVE SLOWLY TO HIS DESTINATION. JOE MACHENS FORD (1911 W WORLEY ST, COLUMBIA, MO 65203, (573) 445-4411) STATED THAT THE RACK AND PINION SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED AT THE COST OF $2,700. THE MANUFACTURER WAS CONTACTED AND STATED THAT NOTHING COULD BE DONE SINCE THEY WERE CLEARED BY THE NATIONAL TRANSPORTATION BOARD. AN INVESTIGATION WAS CONDUCTED AND THE STEERING SYSTEM WAS REPAIRED. THE FAILURE MILEAGE WAS 75,000. *PM*JB
Power train, Jan 3, 2020
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT BOUGHT THE VEHICLE BRAND NEW AND THE TRANSMISSION CLUTCH WAS REPLACED TWICE UNDER WARRANTY SINCE IT WAS PURCHASED. DURING THE MOST RECENT FAILURE, THE VEHICLE HESITATED TO MOVE. HAGERSTOWN FORD (1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) CONFIRMED THAT THE TRANSMISSION CLUTCH FAILED AGAIN FOR THE THIRD TIME IN THREE YEARS. FOR THIS FAILURE, THE CONTACT STATED THAT THEY WOULD NOT COVER THE REPAIR COST SINCE THE WARRANTIES WERE EXPIRED FOR BOTH THE VEHICLE AND THE PARTS. THE MANUFACTURER, AFTER BEING INFORMED OF A CLASS ACTION LAWSUIT ABOUT THE TRANSMISSION FAILURES, STATED THAT NOTHING COULD BE DONE AND TRANSFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,000.
Fuel/propulsion system, Jan 2, 2020
MY WIFE RECEIVED A RECALL NOTICE NOTICE (19S22) IN JANUARY 2019. CONCERNED, SHE TOOK THE VEHICLE IN FOR INSPECTION ON 1/10/19 TO PRATER FORD EVEN THOUGH THE VEHICLE WAS NOT EXPERIENCING ANY ISSUE AT THE TIME. PRATER FOR SAID NOTHING WAS WRONG BUT INSISTED ON REPROGRAMMING THE PCM. AS OF RECENTLY, WE ARE EXPERIENCING NEAR STALL DURING DRIVING AND TROUBLE CRANKING AND REMAINING CRANKED WHEN REFUELING. TODAY (1/2/20) WE TOOL THE VEHICLE TO PRATER FOR INSPECTION UNDER THE RECAL. THEY CONFIRMED THE CODE P1450 (CANISTER PURGE VALVE) WAS INFACT THE PROBLEM RELATED TO THE RECAL, HOWEVER, THEY REFUSED TO PERFORM THE WORK BECAUSE FORD DENIED THEIR REPAIR ORDER REQUEST (#093013) CITING THE RECALL HAD ALREADY PREVIOUSLY BEEN SERVIED. I CALLED FORD AND THEY CONFIRMED. THEREFORE, WHEN WORK WASN'T NEEDED THEY "SERVICED" THE VEHICLE, HOWEVER, WHEN THE REAL ISSUE PRESENTED ITSELF THEY REFUSE TO REPAIR THE PROBLEM. WE ARE CONCERNED FOR THE SAFETY OF THE OCCUPANTS, INCLUDING OUR TWO CHILDREN, AS THE PROBLEM CAN INCREASE THE RISK OF A CRASH. ALSO TROUBLING, IS FORD AND THE DEALERSHIPS SHADY ATTEMPT TO CIRCUMNAVIGATE THE RECALL BY CLAIMING WORK WAS DONE THOUGH IT WASN'T NEEDED. WE ARE HOPING YOU CAN HELP OR ADVISE US IN THE MATTER.
Power train, Jan 2, 2020
IT IS MY UNDERSTANDING THAT FORD WILLINGLY AND KNOWINGLY SOLD CARS WITH FAULTY TRANSMISSIONS. AFTER MULTIPLE COMPLAINTS AND A CLASS ACTION , FORD EXTENDED THE WARRANTIES UNDER 14M01 (7YEARS/100,000 MILES) AND 14M02(10 YEARS/ 150,000) MILES . MY CAR , ALONG WITH MULTIPLE OTHER COMPLAINTS THAT CAN BE FOUND ONLINE,IS EXPERIENCING SAME SHUDDERING ISSUES AT LOW SPEEDS THAT ARE COVERED UNDER THE 14M01 EXTENDED WARRANTY. HOWEVER, MY CAR IS AT 110,000 MILES AND PER FORD AND DEALER ARE NOT COVERED. THE ISSUES ARE CLEARLY RELATED TO A DESIGN FLAW FROM FORD, AND NOT AS A RESULT OF A VEHICLE MILAGE/AGE. I AM REQUESTING THAT FORD EXTEND THE WARRANTY TO SAME AS 14M02 AS IT IS CLEARLY A DESIGN FLAW FROM THE FACTORY. THE SHAFT SEAL LEAKS FLUID IN THE CLUTCH, AND FORD HAS ADMITTED THIS FLAW , AND IT DOESN'T MATTER OF THIS HAPPENED UNDER 100,000 MILES OR OVER 100,000 MILES, THE ISSUE LIES WITH THE DESIGN.
Power train, Dec 30, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO DRIVE, THE CLUTCH SLIPPED OUT OF GEAR. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BOB FERRANDO FORD LINCOLN (8868 W RIDGE RD, GIRARD, PA 16417), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 82,000.
Wheels, Engine, Fuel/propulsion system, Dec 30, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FRONT DRIVER'S SIDE WHEEL WAS WOBBLING. FURTHERMORE, THE ENGINE STALLED AND THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT HAD TO RESTART THE VEHICLE AND THE CHECK ENGINE INDICATOR TURNED OFF AND ON. THORNHILL FORD LINCOLN (U.S. 119 NORTH 500 FORD FAIRLANE, CHAPMANVILLE, WV 25508, (304) 855-8300) STATED THAT THERE WAS NO WARRANTY COVERAGE; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE SAME DEALER FOR THE RECALL REPAIR. THE FAILURE RECURRED AFTER APPROXIMATELY ONE MONTH. THE DEALER WANTED TO CHARGE FOR ANOTHER DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000.
Power train, Dec 27, 2019
SHUDDERING SHAKING FROM TAKE OFF THROUGH 1ST AND 2ND GEAR AND ALSO TAKES A WHILE TO SHIFT FROM 1ST TO 2ND GEAR.
Other or unspecified, Dec 26, 2019
MY 2012 FORD FOCUS TRANSMISSION WAS REPAIRED UNDER THE PREVIOUS RECALL. THE TRANSMISSION STARTED TO ACT UP IN THE PAST FEW DAYS. IT'S STUTTERING AND THE JERKING MOVING FROM A STOP. MY BROTHER WHO IS A MECHANIC SAYS IT'S PROBABLY THE CLUTCH AGAIN. IS IT COVERED UNDER THE CURRENT RECALL. IT HAS 136500 MILES ON IT. I NEED THE CAR FOR BOTH MY JOBS. I'LL NOT PAYING $2000 FOR A NEW CLUTCH.
Steering, Dec 26, 2019
A MESSAGE COMES ON THE DASH SAYING STEEEING ASSIST MALFUNCTION. WHEN THIS MESSAGE COMES ON ALL POWER STEERING IS LOST.
Steering, Dec 23, 2019
THE POWER STEERING HAS BEEN MALFUNCTIONING. IT WILL MALFUNCTION WHILE DRIVING ON THE HIGHWAY MAKING IT VERY HARD TO STEER. THIS IS VERY DANGEROUS.