2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Power train, Engine, Fuel/propulsion system, Nov 3, 2019
CAR SHUTTERS AND STALLS. NOT MUCH POWER. HAD TCM REPAIRED AND THE DUAL CLUTCH MULTIPLE TIMES.
Steering, Nov 1, 2019
STEERING HAS BECOME STIFF. THE VEHICLE WAS TAKEN TO A DEALERSHIP WHERE TECHNICIANS CONFIRMED ELECTRONIC POWER ASSISTED STEERING (EPAS) CORROSION WAS THE ROOT OF THE STIFFNESS. HOWEVER, FORD CUSTOMER CARE STATED THIS REPAIR WOULD NOT BE COVERED BECAUSE THE WARRANTY HAS EXPIRED AND THAT THERE ARE NO CUSTOMER SATISFACTION PROGRAMS COVERING MY VIN.
Engine, Nov 1, 2019
THE CAR JERKS A LOT WHILE DRIVING. IT IS LIKE A STUTTER OR SOMETHING. I HAD NAPLETON FORD CHECK IT OUT AND THEY INDICATED THAT THE CLUTCH NEEDS REPLACING. THEY INDICATED THAT THERE WAS A RECALL ON THE CLUTCH AND THAT IT HAD TO REPLACED BY 100,000 MILES. I BOUGHT THE CAR USED AT 154,000 MILES SO I DIDN'T HAVE IT AT THE TIME OF THE RECALL. MY WARRANTY WON'T COVER THE REPAIR.
Power train, Electrical system, Nov 1, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE NOISE CONTINUED WHEN THE IGNITION WAS TURNED OFF. THE VEHICLE WAS TAKEN TO LITHIA FORD LINCOLN OF BOISE (LOCATED AT 8853 W FAIRVIEW AVE, BOISE, ID 83704, (208) 398-2106) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC SYSTEM/TRANSMISSION AND ACM CORD FROM THE STEERING WHEEL TO THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
Fuel system, Gasoline, Engine, Nov 1, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AT STAR FORD LINCOLN (LOCATED AT 1101 S BRAND BLVD, GLENDALE, CA 91204, (818) 956-0977). AFTER THE VEHICLE WAS RETRIEVED, IT FAILED TO START. THE DEALER WAS ABLE TO RECHARGE THE BATTERY. THE CONTACT STATED SHE WAS ABLE TO DRIVE TO HER RESIDENCE. TWO DAYS LATER, WHILE DRIVING 25 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT REPLACED THE BATTERY. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT AND THE CONTACT WAS UNAWARE OF THE DIAGNOSES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 118,834.
Power train, Nov 1, 2019
I DIDN'T GET TO FINISH MY 1ST COMPLAINT..ABOUT MY 2012 FORD FOCUS TRANSMISSION PROBLEM. IVE HAD THE TRANSMISSION FIXED TWICE ALREADY UNDER THE WARRANY AND NOW ITS DOING IT AGAIN AND MY WARRANTY RAN OUT 5 MOS. AGO SO FORD WONT FIX IT AGAIN? I DON'T UNDERSTAND WHY THIS ISN'T A RECALL? I AM SCARED TO DRIVE THIS CAR AND I HAVE 3 CHILDREN I DRIVE AROUND. AND NOW THE TRANSMISSION IS HESITATING AND SHUDDERING AGAIN AND I CANT AFFORD TO PAY FOR IT TO BE FIXED. PLEASE RECALL THE 2012 FORD FOCUS TRANSMISSION PROBLEMS SO I CAN GET MY CAR FIXED SO ME & MY KIDS FEEL SAFE ON THE ROAD !! PLEASE !! I JUST CANT BELIEVE ITS NOT RECALLED AFTER SEEING THE MILLIONS OF COMPLAINTS ABOUT THIS CAR AND TRANSMISSION PROBLEMS?? I DON'T UNDERSTAND THAT??
Power train, Oct 31, 2019
THE TRANSMISSION OF MY CAR SHUDDERS DURING LIGHT ACCELERATION WHEN IT GOES INTO MOTION FROM A STATIONARY POSITION. I HAVE BEEN FACING THIS ISSUE FOR A LONG TIME NOW. IT RUNS GREAT IN 1ST GEAR BUT WHEN IT SWITCHES TO 2ND IT SHUDDERS AND THEN SHIFTS. ALSO WHEN IT IS ON GEARS MORE THAN 2 IT RUNS FINE.
Steering, Oct 31, 2019
ON 10/26/2019 I WAS BACKING THE CAR OUT THE DRIVEWAY, AND AS I WAS ABOUT TO START TURNING I NOTICED THE STEERING WHEEL LOCKED ON ME, AND PREVENT ME FROM PROCEEDING ON TO MY ROUTE. I MANAGED TO QUICKLY GET IN BACK ON TO THE DRIVEWAY AND NARROWLY MISSED GETTING HIT BY A CAR COMING THE OPPOSITE DIRECTION. ONCE I GOT THE CAR BACK ON PARK I TURNED THE ENGINE OFF THINKING IT WOULD RESET ANY PROBLEM, BUT WHEN I TURNED IT BACK ON THE "STEERING ASSIST FAULT " NOTIFICATION CAME BACK ON. I PROCEEDED TO CONTINUE TURNING THE CAR OFF, AND BACK ON, AS WELL AS PLACING IT NEUTRAL, DRIVE, AND REVERSING IT AGAIN BUT THE STEERING WHEEL STAYED LOCKED. AFTER BEING UNABLE TO FIND A SOLUTION I SEARCHED ONLINE TO SEE IF ANYONE ELSE HAS EXPERIENCED THIS PROBLEM, AND FOUND MANY TESTIMONIALS DATING BACK YEARS! OF PEOPLE HAVING THEIR LIVES PUT AT RISK DUE TO THIS PROBLEM.I WAS LUCKY ENOUGH TO FIND MYSELF IN A SAFE LOCATION WHEN THIS HAPPENED, BUT NOW I FIND MYSELF WITH A TOWING BILL OF 85 DOLLARS, AS WELL AS A BILL OF 2,000 DOLLARS (THAT I DO NOT HAVE) TO FIX THE PROBLEM, AND WITHOUT TRANSPORTATION. THIS IS A HUGE PROBLEM THAT PUTS LIVES IN DANGER, AS WELL AS ECONOMICALLY DEBILITATING. SOMEONE NEEDS TO BE DOING SOMETHING TO FIX IT!
Power train, Oct 30, 2019
THIS 2012 FORD FOCUS HAS ONE OF THE ORIGINAL DPS6 TRANSMISSIONS WHICH IS FAILING AS TO BE EXPECTED BY DESIGN. FORD IS DENYING THE EXTENDED WARRANTY FOR 7 YEARS BECAUSE THE PURCHASE DATE WAS AUGUST 2011. THE VEHICLE IS A 2012 AND HERE WE ARE IN 2019. THIS IS 7 YEARS. THE VEHICLE IS DANGEROUS, SHIFTING HARD AND SLIPS OUT OF GEAR AND WON'T GO INTO DRIVE. THIS IS VERY DANGEROUS WHEN YOU NEED ACCELERATION ON THE FREEWAY OR WHERE EVER THE RISK MAY BE IN TRAFFIC CONDITIONS. THERE ARE 1000'S OF REPORTS ON THE MALFUNCTIONING TRANSMISSION AND I RECENTLY READ ON THE INTERNET THE NHTSA THIS YEAR IS FINALLY LOOKING INTO THIS PROBLEM THAT WAS SOLD TO MILLIONS OF CUSTOMERS. I HAVE HAD THE CAR DIAGNOSED AT A FORD DEALERSHIP WHO PROCEEDED TO PRICE GOUGE ME ON A REPAIR SINCE FORD WON'T HONOR THEIR CUSTOMER SATISFACTION. NO THIRD PARTY TRANSMISSION SHOPS WILL WORK ON THIS CAR AND THE CONSUMER IS SLAVED TO FORD FOR REPAIRS. DISHONEST PRICE GOUGING QUOTES TO BOOT. I WAS LURED IN WITH $1400.00 TO 1600.00 TO BRING THE CAR IN. 5 MONTHS LATER, WITH NO COOPERATION AND NUMEROUS PHONE CALLS, THEY DOUBLED THE PARTS PRICED FOR THE REPAIR UP TO $3200.00 PLUS IT COULD BE MORE. I WAS SO FED UP I TOWED THE VEHICLE OUT OF THERE AND BACK TO MY GARAGE. THIS HALF BAKED EXTENDED WARRANTY FORD PUT OUT FOR THIS TRANSMISSION IS EXACTLY THAT, HALF BAKED. THEY KNOW THIS TRANSMISSION WILL FAIL AND THE WARRANTY SHOULD HAVE COVERED ALL COMPONENTS FOR THIS MECHANICAL MONSTROSITY. THE CONSUMER IS OVER THE BARREL WITH FORD FIXING THIS PROBLEM AND THEY ARE TAKING ADVANTAGE OF THE SITUATION. I WAS DENIED THIS WARRANTY BY TWO MONTHS WHEN I FIRST INQUIRED ABOUT THE. IT'S A 2012 - 2019 7 YEARS. JUST BECAUSE IT WAS SOLD IN 2011 SHOULDN'T MAKE A DIFFERENCE. IT'S STILL THE SAME DANGEROUS MALFUNCTIONING TRANSMISSION OUT ON THE ROAD. I SURE HOPE THE NHTSA PUTS SOME PRESSURE ON FORD TO DO THE RIGHT THING.
Power train, Oct 30, 2019
TRANSMISSION HAVING TROUBLE CATCHING ALL GEARS WHILE DRIVING
Engine, Oct 29, 2019
MASSIVE STUTTERING ISSUE. WHEN PRESSING GAS, SEEMS TO STUTTER AND FAIL TO GET UP TO SPEED. HAS HAPPENED MANY TIMES AND DOESN'T SEEM TO CHANGE IF ENGINE IS COLD OR WARM.
Steering, Power train, Electrical system, Oct 29, 2019
LOSS OF POWER STEERING WHILE DRIVING, MY SPEED WAS 60MPH, NO WARNING ALL OF SUDDEN I COULDN'T TURN OR MANEUVER THE STEERING WHEEL. VERY DANGEROUS
Steering, Oct 28, 2019
IN THE MONTH OF SEPTEMBER, 2019, MY POWER STEERING WENT OUT 4 SEPARATE TIMES, WITH ABOUT A WEEK BETWEEN EACH INCIDENT. THE FIRST TIME IT HAPPENED, I STARTED MY CAR IN THE MORNING AND AN INFORMATION BOX POPPED UP IN THE DASH AND STATED THAT THERE WAS A POWER STEERING FAULT. AS I BACKED OUT OF THE DRIVE WAY THOUGH THE WARNING DISAPPEARED, AND THE POWER STEERING RE-ENGAGED. THE OTHER THREE TIMES IT WENT OUT WERE ALL IN THE MORNING AS WELL, BUT THE POWER STEERING DID NOT COME BACK ON AS I WAS BACKING OUT. I HAD TO TURN OFF THE CAR AND RESTART IT IN ORDER FOR THE POWER STEERING TO COME BACK ON. SO FAR IN OCTOBER 2019, THE INCIDENT HAS REPEATED 3 TIMES. THE FIRST TIME WAS IN THE MORNING, AND THE INCIDENT WAS RESOLVED BY RE-STARTING THE CAR. THE SECOND TIME WAS A NEARLY IDENTICAL INCIDENT, BUT THIS TIME HAPPENED IN THE AFTERNOON AS I WAS PREPARING TO LEAVE WORK. THE THIRD INCIDENT HAPPENED AT 8:35 A.M. ON MONDAY OCTOBER 28. THIS TIME, EVEN RE-STARTING THE CAR WOULD NOT GET THE POWER STEERING TO RE-ENGAGE. I DROVE THE CAR TO WORK WITHOUT POWER STEERING, AND UPON STARTING THE CAR TO RETURN HOME, THE INCIDENT PERSISTED. AT THIS TIME (8:59 P.M. ON MONDAY, OCTOBER 28). THE POWER STEERING HAS NOT RE-ENGAGED.
Steering, Oct 28, 2019
YESTERDAY I TURNED MY CAR ON AND WAS ALERTED TO A 'STEERING ASSIST MALFUNCTION.' WHEN THIS WARNING HAS COME ON BEFORE, I'VE TURNED THE CAR OFF/ON AGAIN AND THE WHEEL EVENTUALLY UNLOCKS. BUT YESTERDAY THE WHEEL STAYED LOCKED AND I HAD TO HAVE IT TOWED TO FORD DEALERSHIP. DEALERSHIP (VISALIA, CA FORD) SAYS THEY NEED TO REPLACE THE STEERING GEAR ASSEMBLY FOR CLOSE TO $2800. THEY WEREN'T AWARE OF ANY RECALL FOR THE ISSUE. I'VE NEVER HAD THE WARNING COME ON WHILE DRIVING ON SURFACE STREETS OR HIGHWAYS, BUT I BELIEVE IT HAS COME ON AS I'VE STARTED MY VEHICLE AND PUT IT IN DRIVE OR REVERSE. MY FOCUS HAS APPROXIMATELY 130,000 MILES ON IT.
Steering, Oct 28, 2019
POWER STEERING FAILED 10.26.2019. WIFE HAD MENTIONED TO SERVICE ADVISOR THAT SHE HAD A WARNING MSG ABOUT A YEAR AGO DURING A NORMAL SERVICING OF HER VEHICLE AND ASKED FOR SOMEONE TO DO A CHECK ON IT. THE RESULT WAS NOTHING IS WRONG WITH THE EPAS AND THERE WAS NO WRITTEN INSTRUCTION ON HER SERVICE INVOICE WHICH IS ODD, BECAUSE SHE SPECIFICALLY ASK THAT THE EPAS BE CHECK WHILE THEY WERE DOING HER OIL CHANGE. OVER THE LAST YEAR THE WARNING MSG CAME BACK USUALLY DURING EXTREME CHANGES OF WEATHER. MY WIFE CALLED THE DEALER WHERE SHE HAS SERVICE WORK DONE TO REPORT ADDITIONAL WARNING MSGS. THE SERVICE REP ASKED MY WIFE TO DESCRIBE WHAT THE MSG WAS AND WHEN IT OCCURRED. THE SERVICE REP ACTED AS IF HE HAD NEVER HEARD OF THIS PROBLEM BUT SAID HE WOULD NOTE IT. THIS FAILURE ON 10.26.2019 OCCURRED WHEN I JUST LEFT HOME. I WAS ABLE TO RETURN HOME AND PARK IN THE DRIVEWAY. I CANNOT IMAGINE MY WIFE TRYING TO DRIVE WITH THIS PROBLEM THAT HAPPENS WITH NO WARNING. I'VE GREW UP DRIVING CARS W/O POWER STEERING, BUT THIS EPAS FAILURE IS BEYOND ANYTHING SHE COULD HANDLE. I AM THANKFUL I WAS DRIVING AT THE TIME. IT IS VERY UNNERVING NOT TO MENTION VERY DANGEROUS AT ANY SPEED. REMEMBER THE CORVAIR?
Steering, Oct 28, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS INVALID.
Engine, Oct 24, 2019
VEHICLE IS READING CODE P0420 INDICATING HAT THE CATALYTIC CONVERTER IS OPERATING UNDER THRESHOLD. LIGHT WOULD TURN ON AND OFF PERIODICALLY UNTIL IT FINALLY REMAINED TURNED ON AND SOON AFTER THE VEHICLE STARTED STRUGGLING TO DRIVE UP HILLS AND THE GAS MILAGE HAS DECREASED.
Steering, Oct 24, 2019
THE POWER STEERING RECENTLY STARTED FAILING ON OUR 2012 FORD FOCUS INTERMITTENTLY. WHEN THIS OCCURS THE CAR IS NEARLY IMPOSSIBLE TO MOVE THE STEERING WHEEL. ONLINE OTHER OWNERS REPORT FAILURES OCCURRING AT HIGHWAY SPEEDS WITHOUT ADVANCE NOTICE. THIS ISSUE WAS ALSO REPORTED IN THE NEW YORK TIMES IN 2015 (HTTPS://WWW.NYTIMES.COM/2015/12/25/AUTOMOBILES/FORD-FOCUS-STEERING-PROBLEM-PROMPTS-MANY-COMPLAINTS-BUT-NO-INQUIRY.HTML) OUR ISSUE HAS ONLY PRESENTED ITSELF TO DATE WHEN STARTING THE ENGINE, WITH THE ABILITY TO RESET AFTER TURNING OFF THE CAR AND THEN BACK ON A FEW MOMENTS LATER. THE REPAIRS INCLUDE REMOVING THE STEERING MODULE ELEMENT AT A COST OF ROUGHLY $3,000, MORE THAN HALF OF THE RESALE VALUE OF THE CAR. FORD DOES NOT HAVE A RECALL ON THIS DEVICE AS OF MY INTERACTIONS THIS WEEK.
Power train, Oct 24, 2019
TRANSMISSION FELT STUCK. DIDN'T WANT TO SHIFT GEARS. WHEN IT DID SHIFT INTO THE NEXT GEAR, THE CAR JUMPED. AT THE STOP LIGHT, TRIED TAKING OFF AND VEHICLE STALLED, THEN FINALLY SLIPPED INTO GEAR. THE CAR JUMPED AS IT SHIFTED INTO GEARS, BUT ONCE RIDING IT WAS OK, UNTIL I SLOWED DOWN. THE CAR WOULD JUMP AS THE GEARS SHIFTED DOWN. THIS HAS NEVER HAPPENED BEFORE
Steering, Oct 23, 2019
I WAS DRIVING ON A TENNESSEE STATE HIGHWAY, GOING ABOUT 66 MILES PER HOUR WHEN THE POWER STEERING SUDDENLY WENT OUT. IT WAS VERY VERY HARD TO GET THE CAR OVER TO A SHOULDER AND AVOID A WRECK. IT HAS SINCE BEEN IMPOSSIBLE TO STEER AND NEEDED A TOW. THERE WAS NO INDICATION ANYTHING WAS WRONG, AND JUST SUDDENLY WENT OUT AND HAS NOT BEEN RIGHT SINCE.
Fuel/propulsion system, Oct 23, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60-65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF FUEL EVEN THOUGH THE FUEL GAUGE READ 1/4 TANK OF FUEL. THE CONTACT WAS ALSO INFORMED THAT THE FUEL TANK WAS DEFORMED. THE VEHICLE WAS NOT REPAIRED. LIBERTY FORD PARMA HEIGHTS (6600 PEARL RD, PARMA HEIGHTS, OH 44130, (440) 888-2600) WAS NOTIFIED OF THE FAILURE VIA PHONE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-24594302. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Oct 23, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT, FOR SOME TIME, THE RADIO MADE A LOUD STATIC NOISE. THE NOISE BEGAN LOUDLY NOISE AND CAUSED THE RADIO AND BLUETOOTH TO TURN OFF. THE CONTACT STATED THAT THE NOISE PREVENTED HER FROM CONCENTRATING WHILE DRIVING. WHEN THE VEHICLE WAS TURNED OFF WITH THE KEY REMOVED FROM THE IGNITION, THE FAILURE CONTINUED. THE CONTACT BELIEVED THE NOISE WAS COMING FROM THE SPEAKERS. THE CONTACT WAS CONCERNED FOR HER SAFETY AND TOOK THE VEHICLE TO BOMMARITO FORD (675 DUNN RD, HAZELWOOD, MO 63042, (314) 895-0600). THE DEALER DIAGNOSED THAT THE AUDIO CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-24624323. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Fuel/propulsion system, Oct 22, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V515000(FUEL SYSTEM, GASOLINE) REGARDING THE CANISTER PURGE VALVE (CPV). THE VEHICLE WAS REPAIRED AT CORNING FORD (2280 SHORT DR, CORNING, CA 96021, (530) 824-5434). THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE WITH A FULL TANK OF FUEL TO PREVENT THE VEHICLE FROM STALLING. WHILE DRIVING 75 MPH, THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO STEER THE VEHICLE WITH FORCE TO THE SIDE OF THE ROAD. THE CONTACT HAD SOMEONE BRING FUEL TO FILL UP THE FUEL TANK. AFTERWARDS, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED WITH A COLLAPSED FUEL TANK AND THE CPV NEEDED TO BE REPLACED. DUE TO THE FACT THAT THE RECALL REPAIR WAS ALREADY PERFORMED, THE CONTACT WAS GIVEN AN ESTIMATE OF $1,091 TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST SINCE THE RECALL REPAIR WAS ALREADY PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Electrical system, Oct 22, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STOPPED AND THE 'SERVICE MALFUNCTION ENGINE" INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LEGACY FORD LINCOLN (606-528-1904, LOCATED AT 13305 US-25E SCENIC, CORBIN, KY 40701) WHERE IT WAS DIAGNOSED THAT UNKNOWN WIRES (CODES: P060D AND P02138) NEEDED TO BE REPLACED. THE TECHNICIAN REPLACED THE WIRES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
Air bags, Electronic stability control (ESC), Oct 22, 2019
MY FORD FOCUS HAS BEEN HAVING ELECTRICAL ISSUES FOR SEVERAL MONTHS NOW. I HAVE ASKED FORD TO LOOK AT MY CAR AND THEY STATED IT WILL BE $150 TO DO THAT. I DO NOT HAVE THE MONEY. MY MAJOR CONCERN IS THE AIR BAGS. MY LIGHT HAS BEEN COMING OFF AND ON AND I DO NOT THINK THE AIR BAGS WILL EMPLOY. I HAVE SEEN SEVERAL COMPLAINTS ON YOUR WEB SITE AND ONLINE AS WELL. SOME CARS HAVE BEEN IN ACCIDENTS AND HAVING THE SAME ISSUE AND AIRBAGS DID NOT EMPLOY. I AM TERRIFIED THIS WILL HAPPEN AND NOT SAVE A LIFE. I HAVE AN AUTISTIC 13 YR OLD THAT RIDES IN THE PASSENGER SIDE AND MYSELF ARE VERY CONCERNED!. ALSO I HAVE BEEN FOLLOWING ONLINE A BIG ISSUE WITH THE ELECTRICAL IN THE MIDDLE ISLE WHICH CONTROLS THE RADIO AND AIRBAGS AND WHATEVER OTHER WARNING LIGHTS AND CONTROLS MAY BE. MY RADIO SHORTED OUT WITH LOUD POPPING AND SRCREEHING NOSE THEN BLEW OUT. I THINK THE ELECTRICAL IS ALL BAD IN THE UNIT WHICH MAY BE EFFECTING THE AIRBAGS. PLEASE I AM ASKING FOR A VERY CONCERNED SAFETY CONCERN TO SAVE A LIFE REGARDING THE AIRBAGS PLEASE LOOK INTO A RECALL REGARDING THIS. I AM NOT THE FIRST ONE THO COMPLAIN ABOUT THIS. THANK YOU VERY MUCH. I DO HAVE PICTURES WITH THE AIRBAG LIGHT ON AND OFF. IT IS NOT A PUSH BUTTON! I CAN SEND PICTURES IF YOU NEED THEM. I AM ABLE TO DO CURRENTLY. PLEASE LET ME KNOW. PLEASE HELP