2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints
3,801 reports, newest first.
Fuel/propulsion system, Oct 7, 2019
ON OCT.4, 2019, OUR 2012 FOCUS SUDDENLY HAD A HARD START AND SMELT OF GAS FUMES IN CAR. TOOK CAR IN AND HAD REPAIR DONE WHICH CONSISTED OF SENDER(BV6Z-9H307-AV) AND GASKET(4L3Z-9276-AA) AND PAID OUT OF POCKET. JUST UNDER 2 YEARS AGO, HAD AN ISSUE WHERE FUEL TANK GOT SUCKED UP. TANK(BV6Z-9002-E) WAS REPLACED ALONG WITH SAME SENDER AND GASKET AS LISTED ABOVE PLUS TUBE AS(BV6Z-9D289-B) PAID OUT OF POCKET IN DEC. 2017 BUT WAS JUST RECENTLY REIMBURSED DUE TO A RECALL. I HOPE THIS WILL NOT BE A CONTINUING REPAIR WE NEED TO DO EVERY COUPLE OF YEARS SINCE A RECALL 19S22 WAS ISSUED .
Power train, Oct 7, 2019
CHECK ENGINE LIGHT WILL RANDOMLY COME ON, TRANSMISSION WILL MESS UP, AND THEN CHECK ENGINE WILL GO OFF, CAR WILL DRIVE FINE FOR A WEEK, THEN CONTINUE THE PROBLEM. SENT CAR TO GET LOOKED AT SAID THE COMPUTER WAS GIVING THE CODE FOR SWITCH B CLUTCH, SPENT 365$TO GET IT FIXED AND THEN A LITTLE OVER A WEEK LATER PROBLEMS STARTED AGAIN BUT WORSE THAN BEFORE. MY CAR ONLY HAD 76,000 MILES ON IT, SHOULDN'T HAVE ANY ISSUES WITH TRANSMISSION YET.
Vehicle speed control, Engine, Fuel/propulsion system, Oct 5, 2019
WE PURCHASED A 2012 FOCUS FOR OUR 18 YEAR OLD DAUGHTER AS HER FIRST CAR. THE CHECK ENGINE LIGHT IS ILLUMINATED AND THE CAR SHUDDERS AS YOU ACCELERATE LIKE ITS SHIFTING GEARS BUT IT'S A VERY AGGRESSIVE JERK. ONCE IT REACHES CERTAIN SPEED IT DRIVES SMOOTHLY BUT IF YOU STOP AT A RED LIGHT OR STOP SIGN AND ACCELERATE AGAIN IT DOES THE SAME THING. THE FAULT CODE FOR THE CHECK ENGINE LIGHT STATES IT'S A CATALYTIC CONVERTER PROBLEM. I DID SOME ONLINE RESEARCH AND FOUND A RECALL FOR WHAT I THOUGHT WAS THE CAUSE OF THE ISSUE (RECALL 18S32). TOOK IT INTO THE DEALERSHIP TO HAVE THE RECALL REPAIRED AND THEY RESET THE PCM BUT TECH TOLD ME THE GAS TANK "PASSED INSPECTION" SO NO FURTHER REPAIRS WERE NEEDED. HOWEVER, THE CAR STILL SHUDDERS AT ACCELERATION. I WAS TOLD I'D HAVE TO PAY $135 FOR THEM TO DIAGNOSE THE PROBLEM. I AM SO AFRAID FOR MY DAUGHTER WHO IS A FAIRLY NEW DRIVER TO BE DRIVING THIS UNSAFE VEHICLE. I WILL BE SEARCHING FOR A CLASS ACTION LAWSUIT AS I'VE READ SEVERAL COMPLAINTS OF THE SAME ISSUE ON THIS WEBSITE. I DON'T FEEL COMFORTABLE SELLING THIS CAR TO ANYONE ELSE WITH THESE PROBLEMS EITHER. FORD REALLY NEEDS TO RECTIFY THIS PROBLEM IMMEDIATELY BEFORE SOMEONE GETS HURT OR WORSE, DIES! THE CAR HAS 101,000 MILES ON IT.
Power train, Oct 4, 2019
MY VEHICLE VIBRATES, SHIMMIES, AND SHAKES ON TAKE OFF AND ON TURNS. DANGEROUS TO DRIVE ESPECIALLY CROSSING A HIGHWAY. I HAVE HAD IT ACCESSED AT MY FORD DEALERSHIP AND THEY SAID TO REPLACE THE CLUTCH AND TRANSMISSION INPUT SEALS. THERE IS A PROGRAM OUT 14M01 THAT EXTENDS THE WARRANTY AND FIELD SERVICE ALERTS FOR THIS VEHICLE. FORD CUSTOMER SERVICE SAID THE VEHICLE IS COVERED. WHEN THE DEALERSHIP ENTERED IT IN THE SYSTEM, THE REPAIR WAS DENIED BY FORD. I KNOW THERE IS A LAW SUIT AGAINST FORD FOR THIS SAME PROBLEM. I NEED HELP TO GET MY VEHICLE REPAIRED BY FORD. THE CUSTOMER SERVICE SAID THAT THE DEALERSHIP SERVICE MANAGER SHOULD SUBMIT FOR WARRANTY. I DON'T UNDERSTAND WHY THERE ARE DENYING THIS REPAIR. I HOPE NOTHING ELSE GOES WRONG WITH THE LEAKING TRANSMISSION SEALS WHILE I AM DRIVING THE VEHICLE BECAUSE FORD REFUSES THE REPAIR. DRIVING SOMEWHERE WHERE THERE IS A STOP LIGHT ON EVERY CORNER WILL GIVE YOU WHIPLASH. CROSSING HIGHWAYS IS VERY DANGEROUS. YOU NEED TO MAKE SURE NOTHING IS COMING FOR A LONG WAY AWAY. THIS HAS HAPPENED SINCE I BOUGHT IT NEW IN 2012. AT FIRST I THOUGHT IT WAS BECAUSE IT WAS NEW. WHEN I TOOK IT TO THE FORD DEALERSHIP, I WAS TOLD THERE WAS NO FIX. NOW THERE IS A FIX. I TOOK IT THIS LAST TIME TO THE DEALERSHIP 9/23/2019. THERE AARE 41000 MILES ON THE VEHICLE. PLEASE HELP!
Steering, Oct 4, 2019
MY WIFE AND I WERE DRIVING AND HAD FORTUNATELY JUST PULLED OVER AVOIDING AN ACCIDENT WHEN THE STEERING WHEEL ASSIST LIGHT CAME ON LOCKING UP THE STEERING AND MAKING IT EXTREMELY HARD TO STEER THE VEHICLE. WE GOT IT OVER TO QUICK LANE ( A FORD AFFILIATED SERVICE CENTER BY OUR HOME AND AS YOU CAN SEE BY THE DOCUMENTATION ANALYZED THE PROBLEM AND HAD TO REPLACE THE ELECTRONIC STEERING RACK AND REPROGRAM THE MODULE. THIS COST US $2530.24. I HAVE READ ON THE INTERNET AND AS YOU ARE AWARE THERE ARE MANY COMPLAINTS RELATED TO THIS ISSUE. WE WERE SURPRISED THERE WAS NO RECALL RELATE TO THIS, AND IF THERE IS I WASN'T AWARE OF OR MADE AWARE OF IT.
Steering, Oct 3, 2019
INFORMED THAT THE STEERING ASSIST HAS MALFUNCTIONED AND LOOSE ALL POWER STEERING. LUCKILY SO FAR I HAVE BEEN ABLE TO TURN CAR OFF AND RESTART AND HAVE THE STEERING FUNCTION PROPERLY.
Electrical system, Oct 3, 2019
WE BOUGHT OUR DAUGHTER A 2012 FORD FOCUS AND THE POWER WINDOWS WORKED INTERMITTENTLY FOR AWHILE BEFORE THEY COMPLETELY STOPPED WORKING. I DID SOME ONLINE RESEARCH WONDERING IF THERE HAS BEEN A RECALL AND NOTICED SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. WE DID BUY THE CAR USED AND IT'S OUT OF WARRANTY BUT THE POWER WINDOWS SHOULD NOT BE MALFUNCTIONING ON A CAR THAT IS 7 YEARS OLD. SHE CAN'T EVEN USE A DRIVE THROUGH OR ESCAPE FROM HER WINDOW IF SHE NEEDED TO IN AN EMERGENCY! THERE WERE COMPLAINTS OF THIS ISSUE FROM OWNERS WHO BROUGHT THE CAR NEW AND WERE STILL UNDER WARRANTY AS WELL. I AM GOING TO WRITE TO FORD AS WELL ABOUT THE ISSUE BECAUSE IT SEEMS TO BE A FAULTY PART FROM WHAT I'VE GATHERED. THIS SHOULD NOT BE A REPAIR THE OWNER SHOULD HAVE TO PAY FOR WHEN THERE IS EVIDENCE THAT THIS ISSUE HAS BEEN A PROBLEM SINCE THE CAR LEFT THE ASSEMBLY LINES.
Fuel/propulsion system, Oct 3, 2019
I WAS DRIVING ON THE FREEWAY, AT FREEWAYS SPEEDS (APPROXIMATELY 65MPH), MY CAR'S ENGINE SPONTANEOUSLY STALLED AND SHIFTED INTO NEUTRAL, ALL OF THE WARNING LIGHTS WENT ON, AND BOTH THE ENGINE AND BRAKES STOPPED WORKING. WHILE STILL MOVING AT FREEWAY SPEEDS, I COULD NOT GET THE CAR ENGINE TO TURN BACK ON OR GET THE TRANSMISSION TO RE-ENGAGE OUT OF NEUTRAL, AND THE BRAKES CONTINUED TO NOT WORK. THE BRAKE PEDAL FELT JAMMED, AS IF THERE WAS A POWER FAILURE IN THE BRAKE SYSTEM; I COULD NOT GET THE PEDAL TO MOVE. I WAS ABLE TO COAST WITHOUT POWER TO AN OFF-RAMP (I WAS STILL TRAVELING >45 MPH ON THE OFF-RAMP), AND THEN USE THE EMERGENCY BRAKE TO STOP ONCE ON A SURFACE STREET. AFTER LETTING THE CAR SIT FOR A FEW MINUTES, I TURNED IT BACK ON, AND THE PROBLEM DID NOT RETURN. I DROVE THE REST OF THE WAY HOME ON SURFACE STREETS. FOLLOWING UP ON THIS, THE CHECK ENGINE LIGHT WAS ON; AN AUTO SHOP REPLACED THE EVAP PURGE VALVE ASSEMBLY AND OXYGEN SENSOR (SEE ATTACHED REPAIR INVOICE) AND THAT SOLVED THE PROBLEM. BASED ON THIS EXPERIENCE, IT SEEMS LIKE THE CAR STOPPED DUE TO AN ISSUE WITH THE FUEL SYSTEM, MAKING THE FUEL/AIR RATIO IN THE ENGINE TOO LEAN. I DO NOT KNOW WHY THE BRAKES ALSO STOPPED WORKING. I FEEL VERY FORTUNATE THAT THIS OCCURRED AT NIGHT WHEN THERE WAS NO TRAFFIC ON THE FREEWAY. IF THERE WERE OTHER CARS ON THE ROAD, THIS WOULD HAVE CERTAINLY CAUSED AN ACCIDENT AS I COULD NOT SAFELY ACCELERATE OR BRAKE. THE ENGINE STALLING WAS NOT PRECEDED BY ANY SIGNIFICANT ACCELERATION OR BRAKING.
Steering, Oct 2, 2019
WHEN STARTING THE CAR IN THE MORNINGS, A WARNING MESSAGE APPEARS ON THE DASHBOARD: "STEERING ASSIST DISABLED". THE WHEEL BECOMES VERY HARD TO TURN AND IT IS NOT SAFE TO ATTEMPT TO DRIVE. RATHER, I RESTART THE CAR, AND THE MESSAGE GOES AWAY. IF THIS WERE TO HAPPEN WHILE I AM DRIVING, ESPECIALLY ON THE HIGHWAY TO GET TO SCHOOL, IT COULD RESULT IN A POTENTIAL CRASH. THIS IS VERY UNSAFE, AND NEEDS TO BE LOOKED INTO.
Power train, Oct 2, 2019
WHEN DRIVING IN STOP/GO TRAFFIC, TRANSMISSION PROBLEMS CAUSE THE CAR TO LURCH AND JERK. WHEN TRANSITIONING ONTO FREEWAY, AT TIMES THERE WILL BE MINIMAL POWER AS THE TRANSMISSION REFUSES TO SHIFT AND THE ENGINE STAYS BETWEEN 3500 TO 4500 RPMS. THIS RESULTS IN MERGING INTO 70 MPH TRAFFIC AT 30-40 MPH. WHEN TRANSITIONING FROM FREEWAY TO CITY ROAD, CAR WILL HAVE NO POWER FOR 3 TO 5 SECONDS AND THEN MASSIVE POWER LUNGING FORWARD FOR 2 TO 3 SECONDS BEFORE LOSING POWER AND ALLOWING FOR BRAKING.
Power train, Oct 2, 2019
TRANSMISSION JERKS IN AND OUT OF GEAR AND MOST RECENTLY WILL NOT SHIFT INTO DRIVE OR REVERSE.
Power train, Electrical system, Other or unspecified, Sep 30, 2019, crash
THREE WEEKS AFTER BUYING MY BRAND NEW 2012 FORD FOCUS, THE CAR BEGAN TO HESITATE ON THE HIGHWAY. I COMPLAINED TO THE DEALER WHO SAID IT WAS A FORD PROBLEM AND NOT THEIRS. THE FOLLOWING MONTH, I ALMOST DIED IN THE CAR. A REGIONAL MANAGER FROM FORD CAME TO THE DEALERSHIP TO SPEAK WITH ME, RESOLVED NOTHING. I FOLLOWED LEMON LAW PROTOCOL AND DOCUMENTED EVERYTHING THROUGH THE SERVICE DEPT. MORE THAN 12 VISITS. FOUR VISITS BEFORE THE NEAR FATAL CRASH AND THE REMAINDER AFTERWARDS. FORD RAN OUT THE STATUTE OF LIMITATIONS ON MY VEHICLE SO THEY DID NOT HAVE TO PAY ME. THE VEHICLE HAS A PROPENSITY OF TURNING OFF WHEN ACCELERATING TO 65 MPH. WHEN MAKING A TURN OR U-TURN THE CAR HESITATES. FORD ADMITTED TO MANUFACTURER DEFECT AND STILL WOULD NOT PUT ME IN MY ORIGINAL POSITION WHICH HAS LEFT ME WITH DISC DISPLACEMENTS BENEATH MY BRAIN STEM. I HAVE CHRONIC NECK PAIN EVERY DAY OF MY LIFE. I WAS MAKING A LEFT HAND TURN AND HAD PLENTY OF TIME TO TURN. A WHITE UTILITY VAN FLEW OUT OF THE LANE TO TRY TO BEAT THE LIGHT AS I WAS TURNING. THE CAR TURNED OFF AND I HAD TO BRACE FOR IMPACT. THE CAR WOULD NOT START. TWO ADDITIONAL MALFUNCTIONS CAUSED THE CAR TO VEER LEFT AND CRASH INTO CURBS. LAST WEEK, I HAD TO MAKE A U-TURN. I HAD PLENTY OF TIME. WHILE TURNING, THE CAR HESITATED, AND THE CAR WAS STOPPING, THE WAY IT DID IN 2012. I WAS ALMOST KILLED BY AN 18-WHEELER WHO THOUGHT I WAS INITIATING ROAD RAGE. HE THEN FOLLOWED ME AND RAN ME OFF THE ROAD COMING ONE INCH TO THE SIDE OF MY VEHICLE. I TRIED TO TAKE PICTURES, BUT MY HAND WAS TREMBLING. FORD NEEDS TO REPLACE MY VEHICLE AT THE REPLACEMENT VALUE FROM JULY OF 2012 AND OBEY THE VA LEMON LAW STATUTE. FORD OFFERED ME A BUY OUT OF $8,000 IN DECEMBER 2018. I HAD TO LAY OUT $14,000 FOR A NEW VEHICLE. THEY SHOULD HAVE CREDITED ALL OF MY CAR PAYMENTS $17K, AND PROVIDED A SETTLEMENT FOR PERMANENT SPINE AND NECK INJURIES. ACCOUNTABILITY IS DEMANDED.
Steering, Sep 29, 2019
WHILE DRIVING THE VEHICLES POWER STEERING WILL DISENGAGE! PARKED THE VEHICLE AFTER GETTING HOME SAFELY THE CAR NOW SAYS POWER STEERING ASSIST MALFUNCTION AND THE POWER STEERING DOES NOT WORK. I CAN NOT GET ANY ANSWERS FROM FORD!
Steering, Sep 29, 2019, crash
I BOUGHT A 2012 FOCUS SEL WITH 43000 MILES ON 1/15/2014. DROVE FROM NC. TO CA. 2 MONTHS LATER AND NEVER HAD A PROBLEM THEN 6 MONTHS AFTER HAVING I WOULD GET RANDOM ALERTS SAYING "STEERING ASSIST FAILURE" BUT I COULD TURN OFF THE CAR AND RESTARTED IT AND IT WOULD GO AWAY. WHEN THE MESSAGE CAME UP YOU LOST ALL STEERING ASSIST AND GOES INTO MANUAL. ON THUR. SEPT. 26, 2019, AT 630AM AS I STARTING DRIVING DOING ABOUT 25 MPH IT CAME N AND I LOST ALL STEERING. AS I SLOWED DOWN AND STARTED A TURN THE WHEELS LOCKED UP AND WENT UP THE CURB AND HIT A CINDER BLOCK WALL. NO DAMAGE TO THE WALL OTHER THEN SCRAPPED PAINT. I HAVE LOOKED UP THIS PROBLEM BEFORE AND KNEW MY TIME WAS COMING BUT HOPED FORD WOULD DO THE RIGHT THING AND RECALL THE FOCUS AS WELL AS THE OTHER THEY DID WITH THE SAME PROBLEM. NEXT STEP IS REPORTING IT TO NTSB. I DO NOT HAVE THE $3125.00 TO FIX THIS. YOU WOULD HAVE THOUGHT THE CAR INDUSTRY LEARNED FROM THE GM SCREW UP BUT I GUESS NOT.
Electrical system, Engine, Fuel/propulsion system, Sep 27, 2019
MY CAR TURNS OFF WHILE DRIVING
Wheels, Sep 27, 2019
LUGNUTS ON WHEELS ARE ROUNDED AND SWELLING MAKING IT IMPOSSIBLE FOR THE TOOL TO FIT OVER THEM TO REMOVE. THIS IS A SAFETY HAZARD BECAUSE THIS WILL PROLONG THE TIME A PERSON IS ON THE SIDE OF THE ROAD INCREASING THE CHANCE OF HARM.
Steering, Sep 27, 2019
BOUGHT THIS CAR FOR OUR GRANDSON TO DRIVE TO WORK. ON SEPT 21 2019 HE WAS LEAVING WORK IN WALMART PARKING LOT WHEN HIS STEERING BECAME TO HARD FOR HIM TO DRIVE. HAD TO GO PICK HIM UP AT 11:00 PM THE ROAD HE DRIVES IS VERY CURVY WOULD HAVE BEEN DANGEROUS FOR HIM TO TRY DRIVING HOME . I KNOW OTHER PEOPLE HAVE HAD THIS PROBLEM ITS A SHAME THAT PEOPLE HAVE TO BE INJURED OR KILLED BEFORE FORD MOTOR CO FIXES THIS PROBLEM.
Steering, Sep 26, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL SEIZED AND THE STEERING WHEEL LOCKED ERROR MESSAGE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,300. THE VIN WAS NOT PROVIDED.
Other or unspecified, Sep 26, 2019
THE TRANSMISSION RACES AND STAY THERE THIS TRANSMISSION HAS ONLY LASTED A YEAR AND THREE MONTHS NOW FORD DOES'NT WANT ANYTHING TO DO WITH IT. THEY KNOWINGLY KNEW THERE TRANSMISSION WERE FAULTY. NOW THEY WANT ME TO COME OUT POCKET $611 TO PUT ANOTHER BAD TRANSMISSION IN.
Power train, Sep 26, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE VEHICLE JERKED WHILE ATTEMPTING TO ACCELERATE. ALSO, ON SEVERAL OCCASIONS, THE VEHICLE APPEARED TO STALL. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. FORD OF KIRKLAND (11651 FLATER AVE NE, KIRKLAND, WA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 7,000. *PM *TP
Power train, Sep 25, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE VEHICLE STALLED WHILE DRIVING THE VEHICLE OPERATED AT REDUCED SPEED THE CONTACT WAS CONCERNED THAT THE TRANSMISSION WAS DEFECTIVE WHILE DRIVING AT 65 MPH, WITHOUT WARNING, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OPERATED AT REDUCED SPEED. ADDITIONALLY, THE REVERSE GEAR WAS INOPERABLE. THE VEHICLE WAS TAKEN TO A PEPBOY'S AUTO CARE CENTER TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF DTC CODE: P090C- CLUTCH ACTUATOR CIRCUIT LOW. THE CODE WAS CLEARED. AN APPOINTMENT WAS SCHEDULED WITH FRIENDLY FORD, 660 N DECATUR BLVD, LAS VEGAS, NV 89107, (866) 724-9143, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. FORD COUNTRY, 280 N GIBSON RD, HENDERSON, NV 89014, (888) 360-8509, WAS ALSO CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT SHE RECEIVED RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN TOOL SHOWED NO RECALL SUBJECTED TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,717.
Engine, Sep 25, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. UPON APPROACHING A STOP AND DEPRESSING THE BRAKE PEDAL, THE MOTOR DROPPED OUT OF THE VEHICLE WITHOUT WARNING. THE MOTOR FELL ON TOP OF THE AXLE AND KNOCKED THE AXLE LOOSE. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD AND ASSESSED THE DAMAGE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MOTOR SUPPORT FRACTURED AND CAUSED THE MOTOR TO DETACH FROM THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT SPOKE WITH MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, 504-887-8410) AND WAS INFORMED THAT THERE WERE NO RECALLS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNKNOWN.
Other or unspecified, Sep 24, 2019
WHILE DRIVING FORD FOCUS ELECTRIC, CAR ALERTED ME TO STOP SAFELY NOW, WHILE DRIVING IN TRAFFIC WITHOUT ANY PRIOR WARNING. TYPICALLY THIS OCCURS WHEN THERE IS AN ISSUE WITH THE CAR AND IT WAS UNEXPECTED WHILE DRIVING IN TRAFFIC. THE DEALER WHILE WORKING WITH FORD DETERMINED THAT THE BATTERY NEEDED TO BE REPLACED. *JS
Steering, Sep 24, 2019
MY 2012 FORD FOCUS IS DISPLAYING ON THE DASH "STEERING ASSIST FAULT, REQ'D SERVICE". BOTTOM LINE, THE POWER STEERING IS GONE. CAN BARELY MAKE ANY TURNS OR PARK. THIS DISPLAY HAS COME UP SEVERAL DIFFERENT TIMES IN ABOUT A YEAR AND A HALF, MAYBE TWO YEARS BUT THEN I TURNED THE CAR OFF AND THE DISPLAY DISAPPEARED AND EVERYTHING WAS OK. I ASKED FORD MECHANICS ABOUT THIS BUT THEY SAID UNLESS THE PROBLEM IS PRESENT WHEN I HAD THE CAR IN FOR OTHER SERVICE THEY COULD NOT DO ANYTHING ABOUT IT. THIS TIME, THE DISPLAY HAS NOT GONE AWAY AND STEERING IS EXTREMELY DIFFICULT. I HAVE BEEN ON MANY AUTOMOBILE FORUMS ON THE INTERNET AND IT SEEMS LIKE THIS IS A VERY COMMON PROBLEM WITH THE FORD FOCUS 2012. A LOT OF OTHERS HAVE SUFFERED THE SAME THING. WITH THIS PROBLEM SO COMMON, THERE SHOULD BE A RECALL.
Power train, Engine, Sep 24, 2019
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 15 MPH, THE TRANSMISSION MALFUNCTION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED AND THE VEHICLE MOVED SLOWLY. THE CONTACT CALLED CIOCCA FORD OF QUAKERTOWN (321 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-8600) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS TOWED TO CIOCCA FORD WHERE IT WAS DIAGNOSED THAT THE CLUTCH, GASKET CYLINDER, TIE ROD, IN AND OUT LUG NUTS SPLASH GUARDS, GASKET VALVE COVER, LOWER CONTROL ARM AND BUSHING, OIL PAN GASKET, POLLEN FILTERS, AIR FILTER ELEMENT, ALL FOUR TIRES, WIPERS, AND THE BATTERY CABLE NEGATIVE AND POSITIVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,664.